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Job Title: Customer Service Manager (French & German) Location: Lichfield – must live within a 45-minute commute and have own transport Contract: Full-time, Permanent Hours: 8:30am–5:00pm (Mon–Thu), 8:30am–4:45pm (Fri) Salary: £40,000 per annum Travel: Occasional travel to sales meetings (around 3 times per year, including potential international travel) A leading organisation is seeking an experienced Customer Service Manager to supervise a busy UK Customer Service team and ensure excellent service delivery to a wide customer base. This role is ideal for a confident people manager with strong communication skills and a background in customer service leadership. You will be responsible for day-to-day team supervision, service quality, process improvements, and complaint management. You will also provide French and German language support to wider customer service functions when required. Key Responsibilities: • Lead, support and supervise a team of Customer Service Coordinators, • Oversee workflow, service levels, and daily team activity, • Manage escalated complaints and ensure corrective actions are implemented, • Train and develop team members, maintaining high performance and capability, • Set objectives, conduct regular 1:1s, and deliver constructive performance feedback, • Handle customer communication across phone, email, social media, and messaging platforms, • Ensure accurate order processing and timely delivery, • Liaise with internal departments to resolve operational issues, • Maintain CRM systems, documentation, order portals and customer records, • Drive continuous improvement in processes and customer experience, • Provide accurate product and technical information when required, • Manage allocated projects and support department workflows Essential Skills & Experience: • Native-level French (C1–C2) and fluent German (B2–C2), • Proven experience leading a customer service team, • Strong understanding of customer service standards and SLAs, • Excellent communication and interpersonal skills, • Professional telephone manner and customer-focused approach, • Motivated, resilient, and adaptable, • Strong IT skills, including Microsoft Office, • Process-driven with a continuous improvement mindset Desirable: • Leadership-related qualification, • Experience handling technical or product-related enquiries, • Complaint management experience, • Previous administration and CRM experience If you are a motivated leader with strong customer service expertise and the ability to inspire a team, we’d welcome your application

A creative business for youth in Lichfield is seeking a Marketing & Social Media Manager.This role involves developing marketing strategies, managing social media channels, and creating engaging content.The ideal candidate will have 2–4+ years of experience in marketing and a passion for building

We’re now ready to welcome an experienced Marketing & Social Media Manager who’s excited to help scale our brands, grow our audience, build a community and drive real commercial results. This is a hands‑on marketing role for someone who’s both a. You’ll take ownership of our social channel

Title: AV Account Manager - Top Media Agency, Entertainment Brand. You have experience planning and/or buying AV / Screen / Broadcast media within a media agency, with a solid understanding of TV and VOD planning and buying. You’ll join an award-winning global media agency, working on a major bran

Media Project Manager (Quality Controller). This role will put you at the heart of our mission: transforming media into an unstoppable force for business growth. Understanding of content production and social media trends, (editing ability is a bonus but not required).

If you’re ready to take the lead on paid media performance and make a meaningful impact across a brilliant portfolio of global brands, click the apply button to send Nick @ Digital Tonic your CV. Are you a data-driven marketer who loves optimising campaigns, uncovering insights, and driving measur

Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We cover: Media sales, digital media sales, print sales, exhibitio

You may also have experience in the following: Marketing Manager, Communications Manager, Media & Communications Manager, Marketing & Communications Manager, Digital Marketing Manager, Content & Communications Manager, PR & Communications Manager, Brand & Communications Manager,

The Role Reporting into the Corporate Affairs leadership team, the Senior Media Relations Manager will: Lead Southern Water's media relations and press office function, setting strategy and overseeing reactive and proactive media engagement. We have partnered with Southern Water to appoint a S

The Marketing, Media & Communications Manager will lead the strategic development and delivery of their Academy’s marketing, communications, and media initiatives. They are actively recruiting for the position of Marketing, Media & Communications Manager to be based from its office in

Title: AV Account Manager - Top Media Agency, Entertainment Brand. You have experience planning and/or buying AV / Screen / Broadcast media within a media agency, with a solid understanding of TV and VOD planning and buying. We’re recruiting an AV / Screen / Broadcast Account Manager to work o

Proven experience in social media strategy, preferably in a marketing or agency environment. We’re recruiting on behalf of our client, a forward-thinking team looking for a creative and analytical Social Media Strategist to take their online presence to the next level. This is an exciting oppo

We're recruiting on behalf of our client, a forward-thinking team looking for a creative and analytical Social Media Strategist to take their online presence to the next level. This is an exciting opportunity to work for some fantastic brands and help shape their social media strategy. If you live a

Are you a data-driven marketer who loves optimising campaigns, uncovering insights, and driving measurable growth? Do you enjoy taking ownership of paid media performance across multiple brands and channels?. We’re hiring a Senior Paid Media Specialist on behalf of a global consumer products c

Leading independent media events business seeks highly talented Events Marketing Manager to lead across their flagship Aviation portfolio. The Events Marketing Manager will focus their work on driving audiences to their global conferences – Miami, Dubai, Mexico etc – scope for some travel too!.

We’re on the lookout for an experienced Senior Account Manager to join our Client Services team. As an award-winning social media agency with an exceptional portfolio of clients across SaaS, technology and agriculture, we’re innovating B2B social.

How to Apply: If you're ready to lead social media strategy and make a real impact, please apply by sending your CV and a brief cover letter outlining your experience and achievements in social media strategy. Job Title: Social Media Strategist Location: Wolverhampton (On-site) Salary: £30,000 -

Marketing Manager - Research Co (Environmental Sustainability). Requirements for this Marketing Manager position.

Job Title: Social Media Strategist Location: Wolverhampton (On-site) Salary: £30,000 - £40,000 per year (DOE)About the Role: Were recruiting on behalf of our clien

A leading advertising agency in London is seeking an experienced Innovation and Strategy Manager. This role involves driving creativity and innovation while supporting clients' business challenges through media strategies. The ideal candidate will have a proactive attitude, strong organizational ski

Investment Manager | Growth-Focused Media & Content Fund | London. This is a highly respected fund manager with a strong international footprint and a long-standing track record of investing in film, television, and next-generation content businesses. The firm is now deploying a new, forward‑looki

EssenceMediacom is a new breed of media agency grounded in analytics and insights. Account Manager - Comms Planning. You will lead a budding team and deliver idea‑first media solutions while ensuring plans are digitally focused, founded in insight and test‑and‑learn ready.

Are you a visionary Amazon Media expert with a passion for luxury and a knack for driving unparalleled results? We're searching for an exceptional Amazon Media Manager Luxe to define and implement groundbreaking media strategies across 1P and 3P. Get notified about new Media Manager jobs in London,

We’re looking for a Social Media Manager to help lead the brand’s presence across social, with TikTok as the core focus. As Social Media Manager, you’ll be responsible for shaping and executing a social strategy that drives growth, engagement, and cultural relevance with TikTok front and centr

As Senior Media and External Engagement Manager, you will head a small but high-performing team responsible for shaping the Fund’s external profile, driving our media presence and building influential relationships across the health and care sector, government and Parliament. Lead and develop the

Manager, Social Media## •### @WTAPosted on 6/16/2025•Full-time## Job DescriptionPlease note we are only accepting candidates located in the United Kingdom. Education and Experience:* Bachelor’s degree in marketing, communications, digital media, social media, video production or related field

Global media business seeks an outstanding Relationship Manager to work with their high profile, VIP guests at a series of highly respected, international events. The role of the Audience Development Associate / Relationship Manager is to build, engage and sustain targeted audiences to fulfil demogr

Community, Social Media and Influencer Manager - Ireland. We are partnering with a leading online healthcare business in their search for a Community, Social Media and Influencer Manager.

Global media business seeks an outstanding Relationship Manager/VIP Manager to work with high‑profile VIP guests at a series of highly respected, international events. LIPTON MEDIA is a specialist media recruitment agency based in London, specialising in all forms of B2B media sales including conf

FP&A Manager, Global Media · London / Hybrid – 3 days per week from Head Office at Battersea Power Station. As we continue to grow, we are excited to add a Manager of Financial Planning & Analysis to our global team. The FP&A Manager will be responsible for working with finance leadership and cro

We are looking for a Digital Product Manager to join our Product team, reporting directly to the Head of Product. Proven experience as a Product Manager with a focus on web development and demonstrating a good understanding of agile methodologies.

If you are a stand out, enthusiastic social media manager with brilliant experience building engaged communities for a roster of brilliant brands, then we want to hear from you! We’re seeking a culture-obsessed creative with top flight community management skills to develop highly engaged communit

They're looking for a Social Media Senior Executive or Account Manager to join their growing team and play a key role in delivering high-quality, insight-driven social for an impressive roster of clients. As a Social Media Senior Executive/ Manager, you'll manage day-to-day social activity across 8-

A leading live shopping platform is seeking a Senior Communications Manager based in London to shape their storytelling across varied priorities. The role focuses on building relationships with media, executing high-profile campaigns, and managing crisis communications.

A leading nutrition company is seeking a Media Manager to enhance digital strategy and lead consumer-centric campaigns. The role involves collaboration with agencies, optimizing paid media channels, and aligning campaigns with growth objectives. Candidates should possess strong analytical skills, a

Advertising Manager - Consumer Tech Portfolio. Do you have media sales experience?. The role of Advertising Manager.

CORPORATE TAX MANAGER (Creative, Media & Tech space). Ideally an experienced Manager (or very strong Assistant Manager) who is able to provide complex tax advisory and compliance services to a wide range of clients in the CMT sector. My client, an award-winning and leading London based Top 25 firm,

Around 2 years’ experience in social media, marketing, or community‑based roles, ideally in an agency setting. Video call with the hiring manager. We’re looking for a Social & Advocacy Manager to support both our Social and Advocacy teams.

A leading Employer Branding agency in Greater London is seeking a Senior Paid Media Manager. The ideal candidate will have over 4 years of experience in campaign management, a deep understanding of paid media platforms, and stellar organizational skills.

The Groupe relies on ten expertise concentrated within four main activities: Communication, Media, Data and Technology.

SENIOR SOCIAL MEDIA MANAGER – KEY RESPONSIBILITIES & ROLE REQUIREMENTS. Stay abreast of wider social media trends, bolster your knowledge base and continue to refine our social media approach on channel updates, ensuring you are one the best‑in‑class members of the agency and willing to share

You'll enjoy the support an experienced and well structured social media team and have the freedom to own campaign management. Have a solid background in social media management.

We are looking to hire a Media Manager to lead media planning and optimisation in support of new customer acquisition. Work with the Search Manager to coordinate budgets, align performance reporting, and optimise channel mix across paid media and search. Reporting to the Head of Acquisition, you wil

Havas Market expertise spans four core specialist services: paid media (PPC, paid social, shopping international), commerce (Amazon, Marketplaces, Retail Media, social commerce), owned (SEO, CRO, content, creative, localisation) and earned (digital PR, social). Provide clear and defined roles and re

As a Media Manager, you’ll craft and execute media strategies that influence public and political opinion, foster relationships with key journalists, and elevate JRF’s mission. We’re looking for a Media Manager who can identify compelling news stories that resonate with the mainstream media an

We are looking for an experienced media manager to join our busy media relations team, and to help explain how our work affects people up and down the country. Strong appetite for media relations, together with a sharp news sense and the ability to identify positive consumer angles with media appeal

The Social Media Program Manager supports the planning, coordination, and delivery of International social media communications programs. This role blends program management skills with social media expertise to guide local and regional markets, share best practices, and ensure successful execution

Senior Social Media Manager across TikTok and Instagram, aligning with the brand and marketing calendars. Proven success executing diverse social media campaigns—brand, always‑on, influencer, community, and reactive—from start to finish. Partner with cross‑functional teams—PR, Paid Media,