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Job title: Assistant Catering Manager 1.0 FTE, 37.5 hrs week Job purpose: To support the Catering Manager in leading and managing the GWT café team at our Robinswood Hill and Crickley Hill cafes, deputising in their absence, ensuring our café operations are commercially successful, achieve income targets, and maximise profitability. Deliver first-class customer service and exceed visitor expectations. Identify opportunities for innovation and new income streams. Develop a strong, flexible and agile customer-focused café team that reflects the values of GWT. Collaborate with the wider GWT team as required, supporting the delivery of GWT’s programme of events. Salary: Grade E: Manager, Annual Salary £29.500 Contract: Permanent. 5 days over 7 working pattern to include weekends with occasional evenings as required. Responsible to: GWT Catering Manager Liaison with: CEO, Head of Business Operations, Senior Management Team, Finance Team, Facilities Manager, HR Manager, Learning & Engagement teams, Programming Manager, Volunteer coordinator. About the role: • Support the Catering Manager in leading a culture of exceptional customer service across GWT’s cafes, regularly reviewing the quality and standard of our offer and service, whilst helping to shape and adhere to GWT brand standards., • Maintaining consistently high standards of customer experience across GWT cafes and resolving day to day issues according to GWT policies and procedures., • Manage and deliver the financial performance of the cafés, meeting and exceeding sales targets while controlling profitability through effective labour, stock and cost controls and management of suppliers., • Line management of the café team, including café assistants and where applicable catering volunteers., • Understand the commercial drivers of cafés performance and identify opportunities to increase income, explore new revenue streams, and drive bottom-line contribution., • Support the Catering Manager to create, lead and develop a strong, cohesive and customer-focused team, with regular feedback, objective-setting, training and performance reviews., • Identify and manage risk, complying with all relevant Food Safety and Health & Safety legislation, and ensuring all compliance and monitoring processes are followed to minimise the risk to staff, members of the public and contractors., • Assist in leading the team to engage with our visitors and make the link between our cafés and how they support the work of GWT, seeking and acting upon feedback from our visitors to improve our offer - First point of contact in many cases between GWT and members of the public / customers, • Represent the catering department at wider GWT meetings and team functions in the Catering Manager’s absence, communicating and cascading GWT policies to the catering team as required., • Support GWT’s wider activity across but not limited to RWH and CH and other sites as required, including delivery of GWT’s programme of events and activities, working in collaboration with the programming team to identify and realise opportunities to maximise income. About you • Experience of leading and delivering a culture of great service within a similar operation., • A track-record of meeting and exceeding financial and customer service-based targets., • Solid understanding and experience of assessing and managing risk, knowledge of effectively managing Food Safety, Health & Safety and compliance requirements. Food and Health & Safety to Level 3 is desirable, though this training will be provided., • Experience and understanding of effective stock control, managing a GP%, liaising with and managing suppliers., • Excellent people management skills, team development, motivation and communication., • Experience of setting personal objectives and conducting effective appraisals, team meetings and 1-2-1s., • Strong financial acumen, demonstrable experience of setting and managing budgets to deliver income, labour and margin targets., • Comfortable dealing with a diverse range of stakeholders both internal and external, • Good written and verbal communication skills, • Competent IT skills and experience in using Food & Beverage (F&B) management systems, • Ability to use digital media and marketing channels, • Good knowledge of F&B best practice and current trends within the F&B industry. Qualities: • Enthusiasm, motivation and dedication, • Proactive, highly flexible and comfortable with change, • Personable and approachable, but not afraid to have difficult conversation when needed, • Ability to engage confidently and professionally with a diverse array of stakeholders, • High level of focus and attention to detail, • Self-disciplined, self-motivated and self-confident, • Professional outlook and approach, • Personal commitment to nature conservation and sustainable living Equality, Diversity and Inclusion Gloucestershire Wildlife Trust is committed to encouraging equality, diversity and inclusion among its workforce, and eliminating unlawful discrimination, harassment and victimisation. The Trust’s policy is to provide equality, fairness and respect for all staff, whether temporary, part-time or full-time; ensure no unlawful discrimination against the Equality Act 2010 protected characteristics of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, and ethnic or national origin), religion or belief, sex and sexual orientation; and to oppose and avoid all forms of unlawful discrimination. A full copy of the policy is available on request. Terms of Employment Due to the nature of the Trust’s work, occasional evening or weekend work may be necessary for which time off in lieu is given. A contributory pension scheme is in operation and the post holder is entitled to 25 days paid leave per year pro rata in addition to public holidays and Christmas closing period. The duties and responsibilities outlined above do not represent the full range of duties the post holder may be expected to carry out. It is recognised that the duties of all posts may be subject to change from time to time, and therefore alterations to duties and responsibilities can be expected. The post holder will be consulted by their line manager prior to any proposed major changes to duties and responsibilities and reasonable notice will be given before implementation.

Senior Communications Officer - Permanent This is a Gloucestershire County Council job. • Job Title: Senior Communications Officer, • Job Location: Shire Hall, Block 2, 2nd Floor, • Salary: £37,280 - £40,777 per annum, • Hours per Week: 37.00, • Contract Type: Permanent, • Closing Date: 26/04/2026, • Job Requisition Number: 13918 You will be part of Gloucestershire County Council’s Communications Team which works on internal and external communications, working closely with a range of council services providing knowledge and communications expertise. This is a full time role but job share or part time options can be considered. About You You’re an experienced communications professional, with a strong track record in delivering impactful, multi‑channel campaigns across digital, media, marketing and internal communications. preferably within a local authority but this is not essential. You will have strong written and communication skills and a passion for communicating effectively. Confident working in complex, politically influenced environments, you build effective relationships, offer clear advice and provide constructive challenge. You’re a skilled content creator with excellent writing, editing and digital skills, able to manage deadlines and shifting priorities. A collaborative colleague, you bring resilience, creativity and sound judgement, along with the ability to lead projects and respond calmly in fast‑moving or high‑pressure situations. About Us Hybrid working is available for this role, with 2 days a week required in our Shire Hall office in Gloucester. For all your hard work, you will receive the following: Flexible and agile working opportunities 25.5 days annual leave rising to 30.5 after you have completed 5 years service An option to purchase 10 days of additional leave per year (pro rata for part-time staff) Family friendly employer offering benefits to help support you and your family Career development and qualification opportunities Supportive and positive working environment with regular, robust supervision Local Government Pension Scheme (LGPS) Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone An in-house Occupational Health service Employee discount scheme Cycle to Work scheme Gloucestershire Salary Sacrifice Green Car Scheme (T&Cs apply) Links to employee networks such as Prism (LGBT+) network and the Young Employees Network How to apply If you feel you have the skills, desire and experience required to make a positive difference then please submit your application and personal statement today by clicking the “Apply Now” Button. For an informal discussion about the role please contact Rita Rountree via email at to arrange a call. Interview Date - 5th May 2026. Additional Information To access the Job Profile for this role, please follow the link below:- The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer. If you are an Internal applicant and consider yourself to have a disability* as per the Equality Act (2010), please declare this in an email to , as this is NOT currently covered in the application due to a technical error. By providing this information, you can choose to be considered for a guaranteed interview under our Disability Confident pledge if you meet all essential criteria. It also enables the recruiting manager to arrange any reasonable adjustments you may need during the process. *a disability is defined as: a physical or mental impairment, which has a substantial and long-term (more than 12 months) adverse effect on a person’s ability to carry out normal day-to-day activities. Commitment to our employees: Applications from any Gloucestershire County Council's employees who are currently on the redeployment register or at risk of redundancy will be considered first at shortlisting stage. Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential. It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.

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