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  • Team Leader
    Team Leader
    hace 27 días
    £25000–£38000 anual
    Jornada completa
    Southall

    Please find the job description for Team Leader 1. Leadership & Service Management • Provide day-to-day operational leadership of the supported living service., • Ensure the service promotes independence, dignity, choice, and inclusion., • Develop and maintain a positive, person-centred culture., • Supervise, mentor, and support team leaders and support workers., • Lead team meetings and ensure effective communication across staff. 2. Regulatory & Legal Compliance • Ensure compliance with relevant legislation and regulatory bodies (e.g., Care Quality Commission (CQC) in England)., • Maintain standards in line with:, • Health and Social Care Act, • Mental Capacity Act (MCA), • Safeguarding legislation, • Deprivation of Liberty Safeguards (DoLS), where applicable, • Prepare for inspections and ensure documentation is audit-ready., • Implement policies and procedures in line with national standards. 3. Safeguarding & Risk Management • Act as Safeguarding Lead (or ensure safeguarding leadership is in place)., • Investigate and report safeguarding concerns appropriately., • Conduct and review risk assessments., • Ensure safe medication management practices., • Monitor incidents, accidents, and complaints. 4. Person-Centred Care & Support • Ensure care and support plans are:, • Person-centred, • Up-to-date, • Outcome-focused, • Promote service users’ independence and life skills., • Liaise with families, social workers, and healthcare professionals., • Support service users in accessing community services, employment, and education. 5. Staff Management & Development • Recruit, induct, and retain suitable staff., • Conduct supervision sessions and annual appraisals., • Manage rotas and staffing levels., • Address performance issues and disciplinary matters., • Ensure staff complete mandatory training (e.g., safeguarding, medication, moving & handling). 6. Financial & Administrative Responsibilities • Manage the service budget., • Monitor expenditure and staffing costs., • Oversee petty cash and service user finances (where applicable)., • Maintain accurate records and reports., • Ensure effective rota planning within budget constraints. 7. Health & Safety • Ensure compliance with health and safety legislation., • Conduct fire safety checks and emergency planning., • Oversee property maintenance and repairs., • Ensure infection control standards are met. 8. Quality Assurance & Continuous Improvement • Conduct internal audits., • Monitor KPIs and service performance., • Gather feedback from service users and families., • Develop action plans following audits or inspections., • Promote continuous service improvement. 9. Partnership & External Liaison • Work with:, • Local authorities, • Commissioners, • Healthcare professionals, • Advocacy services, • Attend multi-disciplinary meetings., • Represent the service professionally in external forums. Key Skills Required • Leadership and team management, • Knowledge of care legislation and compliance, • Strong communication skills, • Budget management, • Problem-solving and decision-making, • Safeguarding expertise

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  • Nurse
    Nurse
    hace 28 días
    Jornada parcial
    South Kensington, London

    Registered Nurse (NMC) Location: South Kensington Medical & Dental, 20 Old Brompton Road, London SW7 Contract Type: Part-time (Sundays) Hours: Sundays 10:00am – 3:30pm The Registered Nurse will be responsible for phlebotomy, health screening assessments, ECG recording, and supporting off site virtual GP-led services in accordance with NMC standards, CQC Fundamental Standards, and practice clinical governance policies. The post holder must work autonomously within their scope of practice and maintain full compliance with the NMC Code (2018). • Venepuncture and capillary blood sampling, • Correct labelling, processing and packaging of pathology samples, • ECG recording and ensuring correct patient identification prior to testing, • Conducting structured private health screening assessments, • Recording observations including BP, pulse, oxygen saturation, height, weight and BMI, • Urinalysis and other point of care testing where required, • Infection prevention and control in accordance with practice policies, • Safe handling and disposal of sharps and clinical waste, • Chaperoning where required, • Deliver compassionate, patient-centred care, • Ensure informed consent is obtained prior to all procedures, • Provide clear explanations of tests and aftercare advice, • Escalate abnormal findings to the GP immediately, • Participate in clinical audits and quality improvement, • Maintain accurate contemporaneous clinical records, • Report incidents via practice reporting systems Reception experience would be beneficial • Current NMC registration (Adult Nurse), • Minimum 1 year post-registration experience, • Competent in venepuncture, • Experience performing ECGs, • Excellent communication skills, • Professional, well-presented and confident working in a private healthcare setting, • Experience in private GP practice, • Experience in health screening services, • Experience with digital clinical systems, • Phlebotomy certification, • Immediate Life Support training • NMC registration confirmation, • Enhanced DBS certificate, • Evidence of professional indemnity, • Proof of right to work in the UK, • Immunisation record including Hepatitis B immunity, • Evidence of CPD and revalidation compliance, • Two clinical references

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  • Receptionist
    Receptionist
    hace 2 meses
    £27000–£30000 anual
    Jornada completa
    London

    Front of House Receptionist & Practice Administrator Battersea Square Vets: independent clinic in London We are looking for a highly organised, confident Front of House professional to join our team in a full-time, in-person role, combining reception, concierge, client care, and practice administration. This position suits someone who enjoys accuracy, and responsibility, alongside client interaction in a busy clinical environment. Working hours: Full-time role Shifts worked between 8.30am and 6.30pm Saturday mornings 9am–12pm, one in three The role: You will play a key role in keeping the clinic running smoothly day to day. While client-facing skills are crucial, strong organisational and administrative skills are essential for this position. Key responsibilities include: Managing the front desk and maintaining a clean and organised reception area Booking appointments and coordinating clinic schedules accurately Handling phone calls, emails, and messages efficiently Managing payments, invoices, and client accounts Maintaining accurate client and patient records Supporting insurance claims Driving administrative follow-ups Assisting with stock control and medication ordering Working closely with the team to support clinic workflow About you: We are looking for someone who: Has previous reception, administration, or front of house experience Is highly organised with excellent attention to detail Enjoys administrative tasks and working with systems and processes Communicates clearly and professionally with clients and enjoys client communication Enjoys and is comfortable with speaking to clients by phone and in person Is comfortable chatting to clients and welcoming them to the clinic Is comfortable around animals and in a clinical setting where animals may be unwell Can prioritise tasks and stay calm in a busy environment Is reliable, proactive, and works well as part of a team Veterinary experience is helpful but not essential Very strong organisation and admin skills, and very strong customer skills are key to this role. Why work with Battersea Square Vets: Independent, family-run practice with a supportive working culture Clear structure, responsibility, and variety in the role. A team environment that values reliability and professionalism Meaningful client interaction alongside essential admin work How to apply: Please send your CV and a short covering note Job Type: Full-time Benefits: Employee discount

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