Microsoft dynamics jobs in United Kingdom - Page 3

We’re looking for a Microsoft Dynamics & Power Platform Lead. You’ll lead both the strategic evolution and hands-on development of our Microsoft Dynamics 365 Customer Engagement platform, particularly the Sales module that supports enquiries, conversions and family engagement. Lead the design, d

We are seeking a skilled Database Administrator (DBA) to take ownership of our SQL data platform supporting Microsoft Dynamics 365 Finance & Operations, Infios Warehouse Advantage and a growing integration ecosystem. Database Performance & Availability. Managing database access, permissions, and aud

Medtronic plc is looking for a Senior Systems Administrator based in the United Kingdom to oversee their Microsoft Dynamics NAV ERP system.

Microsoft AI Copilot Consultant. AI-powered solutions using Microsoft's latest Copilot and Azure AI stack. Integrate AI solutions into existing Microsoft ecosystem (M365, Dynamics, Azure).

London Early Years Foundation (LEYF) is seeking a Microsoft Dynamics & Power Platform Lead to shape our CRM systems supporting families and nurseries. This pivotal role involves leading the design and development within Dynamics 365 and Power Platform.

Microsoft Power Platform / Dynamics Developer at With Intelligence. Microsoft Power Platform, Dynamics 365, Model-Driven Apps, Canvas-Driven Apps, DataVerse, Power Automate, API Integration, Dynamics 365 Data Model, Workflow Automation, ALM, Azure, AWS, Problem-Solving, Data-Driven Applications, Sec

The ideal candidate will have extensive experience in managing grant operations, strong proficiency in Microsoft Dynamics, and a commitment to operational excellence.

Power BI Specialist Start ASAP until Dec 2026 London 3 days onsite. Certain Advantage are recruiting on behalf of our leading trading client for a Power BI specialist who can offer demonstrable BI and reporting development expertise with skills in Power BI development, Data visualization, Power BI Service, Advanced DAX, Tabular Editor, DAX Studio, Measure Killer. This is a greenfield project and you’ll need data analysis and modelling skills with experience in Semantic design, Star Schemas, Semantic models. Your role will focus on functional design and development of moderately complex applications and infrastructure used in a trading function. You’ll be expected to work independently, determining your own priorities and providing functional / technical support to experienced colleagues. You’ll need to offer strong communication skills to engage with varied technical and non-technical stakeholders across multiple timezones, with the ability to lead and take ownership of your decisions. Tech stack will likely use Snowflake, Azure Databricks, ETL using DBT and IBM Data Manager so knowledge of these data platforms, data engineering and ETL processes will be helpful. Any previous experience in a Trading environment and technical exposure with Microsoft Dynamics CRM, Python (intermediate) and JavaScript would be advantageous. Does this sound like your next career move? Apply today! Working with Certain Advantage We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it. We work with businesses across the UK to find the best people in Finance, Marketing, IT and Engineering. If this job isn’t for you, head to (url removed) and register for job alerts and career guidance tips

cs2654AE3A{text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt} .csC8F6D76{color:#(phone number removed);background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;} .csE87930A9{color:#(phone number removed);background-color:transparent;font-family:'Cambria Math';font-size:11pt;font-weight:normal;font-style:normal;} .cs(phone number removed)E{color:#(phone number removed);background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:bold;font-style:normal;} Our client is looking for an experienced IT Support Engineer (2nd/3rd Line) to join their IT team. This is an excellent opportunity for a hands‑on technical professional who enjoys working across modern Microsoft technologies in a collaborative, fast‑paced environment. You will be a key technical resource within a small IT team, taking ownership of complex support issues, contributing to continuous improvement, and ensuring the reliability and security of IT services across the business. The Role As an IT Support Engineer, you will provide 2nd and 3rd line support across infrastructure, cloud and end‑user environments, acting as a primary escalation point for technical issues. You will work closely with the IT Technical Lead, support ongoing projects and play an important role in maintaining service continuity and security. This role offers broad exposure to Microsoft cloud technologies, Azure, endpoint management and security. Key Responsibilities -Provide 2nd and 3rd line IT support across cloud, infrastructure and end‑user services -Act as a primary escalation point for complex technical issues -Support user onboarding and offboarding, including laptop builds, device configuration (Windows and Mac) and mobile devices -Troubleshoot and support: -Microsoft 365 (Exchange, Teams, SharePoint) -Entra ID (Azure AD), Conditional Access and identity management -Intune and endpoint management -Windows desktop and server environments -Support and maintain Azure and cloud‑based services -Assist with security configuration and monitoring, including Microsoft Defender, identity protection, endpoint security and patching -Perform root cause analysis and implement long‑term technical fixes -Support compliance with security and governance frameworks such as ISO 27001 and Cyber Essentials -Contribute to IT projects, system upgrades and deployments -Create and maintain technical documentation and knowledge base articles -Work closely with the IT Technical Lead and provide cover when required -Liaise with third‑party vendors and service providers Skills & Experience Essential -Proven experience in an IT support role covering 2nd and 3rd line responsibilities -Strong experience with: -Microsoft 365 -Entra ID / Active Directory -Intune / endpoint management -Azure (administration, networking and identity) -Solid understanding of networking fundamentals (DNS, DHCP, VPNs, firewalls) -Experience supporting Windows server and desktop environments -Knowledge of Microsoft security tools and best practices -Strong troubleshooting skills across multiple systems -Experience working within a small to mid‑sized IT team Desirable -PowerShell scripting or automation experience -Backup and disaster recovery exposure (e.g. Veeam) -Experience with Dynamics 365 or other business systems -Familiarity with ITIL‑aligned processes

POWER PLATFORM CONSULTANT Working as part of a small technical team and reporting to the Head of Digital Design and Delivery, this role is responsible for the design and implementation of solutions to provide operational efficiency using the Microsoft Power Platform. The role will support the needs of Professional Services and student-facing teams across the University by delivering practical, value-driven automation that enhances operational efficiency, service quality and user experience. The role will work closely with business stakeholders to co-design Power Platform based solutions, define requirements, and translate these into robust, scalable implementations. This includes building workflows using Power Automate and integrating with other APIs or Microsoft tools to meet specific operational challenges across various professional services teams. Additional responsibilities include supporting testing, providing expert advice regarding the Power Platform and ensuring solutions are delivered to a high standard in alignment with the University's strategic aims. Key Tasks Working with stakeholders to understand business processes and identify opportunities for automation and efficiency improvement. Translating business requirements into clear functional and technical designs. Designing and implementing automation solutions using the Microsoft Power Platform, with a particular focus on Power Automate. Building scalable workflows that integrate with Microsoft 365, SharePoint, Dynamics, and other internal or external systems using APIs and connectors. Supporting testing activities to ensure solutions meet functional requirements and quality expectations. Acting as a subject matter expert for the Microsoft Power Platform and advising on best practice use across the University. Undertaking such other duties within the scope of the post as may be requested by the line manager. Creating reusable Power Platform documentation and components such as playbooks and blueprints. Other Duties The role is expected to take a structured and proactive approach to their work, balancing immediate priorities with longer-term planning for change initiatives. This includes effective time and resource management. The role will contribute their technical expertise and business insight to collaborative work across IT Services. A strong understanding of Microsoft platforms and their practical applications is essential to support solution design and delivery. The role will work closely with the wider team to identify and develop practical, value-driven solutions that deliver measurable improvements aligned with the University's strategic objectives. The role will engage with a broad range of stakeholders across the University. They will support the implementation of new solutions that meet stakeholder needs, ensuring alignment with institutional policies and compatibility with existing systems. The duties listed are not exhaustive and may be varied from time to time as dictated by the changing needs of the University. The role will be expected to undertake other duties as appropriate and as requested by their manager

Single Homeless Project has an opportunity for an IT Helpdesk Officer to join and work in our team in Kings Cross but you will be based across all of London. You will join us on a full-time, permanent basis working 37.5 hours and in return, you will receive a competitive salary starting at £29,029 and rising incrementally to £31,146.38 per annum. We’re London’s leading homelessness charity – and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the IT Helpdesk Officer role: At Single Homeless Project (SHP), we believe that the right technology can be transformative - not just for our teams, but for the thousands of Londoners we support every year. As our IT Helpdesk Officer, based in Kings Cross, you will be at the heart of ensuring every colleague has the tools, systems, and support they need to deliver life-changing work. From maintaining a smooth and stable IT service across all our locations to working closely with third-party providers, you’ll play a crucial role in keeping our organisation connected and effective. This is a role where every day brings variety. You might be resolving a technical issue for a frontline worker in one of our services, managing system access to ensure our security standards remain high, or travelling across London to set up IT equipment in a new location. You’ll be involved in the delivery of projects and system implementations, from launching new contracts for internet and telephone services to helping integrate innovative solutions that keep us moving forward. Your knowledge of Office 365 security, cloud management, and best practice in IT support will be key to helping us work smarter and achieve more. In joining SHP, you’ll be part of an organisation that invests in your development and offers real scope for progression. As you grow your technical expertise, you’ll also see the direct results of your work - supporting the people who make a lasting difference for those experiencing homelessness. This is more than an IT role; it’s an opportunity to be part of a mission, ensuring our teams can focus on what matters most: changing lives across London. About you Experience in Providing 1st and 2nd line IT support over a number of channels including face to face, phone, email, text, chat and video. Excellent verbal and written communication skills. Strong organisational skills and shows enthusiasm to all duties. Ability to manage issues and questions via a ticketing portal, updating clients in a timely manner and following tickets through to resolution. Experience in troubleshooting hardware including cloud servers, desktops, laptops and network equipment. High level of personal organisation with the ability to plan and prioritise own work. Has experience in Microsoft applications like Microsoft Dynamics CRM. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Important info: Please note we will be reviewing applications and inviting suitable candidates to interview (via Microsoft Teams) as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert early if a suitable candidate is identified. Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. This post will require a basic DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed. Don’t miss out on this great opportunity to join the Single Homeless Project team – please click ‘apply’ now to become our IT Helpdesk Officer • we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited

Security Solutions Architect -Home-Based £54 + 6k car allowance About Us Our client is an Independent Security Systems Integrator, with expertise built over four decades delivering security solutions for high-security, public space, transport, and infrastructure projects throughout the UK and Ireland. Job Description This role will be responsible for defining designs and solution architectures that are robust, cost-effective and are tailored to ensure the utmost value to our customers. A key element of the role is ensuring the design remains truly customer focused, fit for purpose and in line with standards and policies. The principal responsibility of the technical team is to ensure a high quality of technical and commercial input during the bidding process and the smooth transition from design to project delivery. A deep understanding of customer requirements during the design stage is clearly captured, documented, and delivered upon through design, delivery and supporting the transition to service support. Key Responsibilities Prepare commercially compelling designs that wherever possible are compliant to agreed customer requirements or specifications. Pivotal in the production of creative written propositions that succinctly define our offering and where we add value to customer operations. Work collaboratively with Sales, Procurement, and the wider business to identify preferred technology and product sets. Perform site visits and conduct technical surveys whilst working with customers to gather preliminary information regarding design requirements. Provide a leading role in terms of technical support/input in relation to the compilation of tender submissions by liaising with the respective Bid Manager. Undertake design checks and endorse accordingly, prior to design submissions being issued to the client. Prepare, in accordance with the tender documentation and the proposed design, any necessary specifications and drawings for subcontractors and equipment suppliers to bid against. Prepare technical design and solution summaries for inclusion in written tender return/proposal. Liaise closely with Procurement to enable competitive costings to be sought from suppliers and sub-contractors for the equipment and services required. Perform other job-related duties as assigned.Skills & Personal Qualities Team player with a positive, flexible, can-do attitude and the ability to work well under pressure. Enjoys discovering and learning about the latest technology trends. A driven, motivated, self-developer with the ability to use own initiative. Able to assimilate new technical concepts and product information quickly and effectively to explain to others, especially to customers. Good commercial awareness, verbal communication skills, and attention to detail. Uses creativity to solve problems. Able to make technical information easy to understand. Detail-oriented with great time management, organisation, and the ability to work to deadlines. Able to support and inspire others to achieve goals through innovation, quality, and excellence. A flexible approach to work and the ability to adapt to change when necessary.Qualifications A high-level of competence in the design of Electronic Security Systems. A detailed understanding of CCTV (Analogue & IP), Access Control, Intruder Detection, Integrated Security Management Systems (including PSIM), Video Analytics and Wireless Transmission Technologies. An excellent understanding of digital communication infrastructure technologies, including TCP/IP, DNS, DHCP, wireless and LAN networking. An excellent understanding of IT infrastructure including Hardware, Software, Data Centre, and Storage Facilities. Able to evaluate and mitigate cyber security vulnerabilities within designs. A good understanding of virtualisation systems such as VMWare, Hyper-V, and HA. Have a good understanding of cloud services such as Amazon Web Services, Microsoft Azure, IBM Cloud. Excellent written skills to write technical proposals and responses to tender documents. Excellent interpersonal skills. Great customer-facing skills with the ability to assimilate customer feedback into winning propositions. Experience of using software packages: Visio, Excel, Word to intermediate or advanced level and design tools. E.g., JVSG. Have a detailed understanding of the UK security industry. E.g., Products, suppliers, market dynamics and competition. Have a general understanding of Electrical Installations and Civil works to support Security Infrastructure. A general understanding of other IT technologies such as Active Directory, Group Policy, SQL, Certificate Authority, Ai as a service, Predictive analytics etc.What We Offer We offer a range of benefits that help make our client a great place to work. Please note that benefits may vary depending on region and role. Remote & Hybrid Working Supported Flexible Working, Around Core Hours Health & Wellbeing Programme Life Assurance (4 x Annual Salary) 5% Matched Pension Scheme Carry Over Holidays (Up To 5) Reward & Recognition Programme Long Service Rewards Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds

Job Title: SC CLEARED Copilot SME - Studio Agents (AI Agent Builder) Location: Remote Contract Type: 3-6 Month Contract (with possible extension) Role Overview We are seeking a highly skilled Copilot Subject Matter Expert (SME) with a strong focus on designing, building, and optimizing Studio Agents. This role will lead the development of intelligent AI agents that enhance productivity, automate workflows, and deliver scalable business solutions using Microsoft Copilot technologies. Key Responsibilities Design, build, and deploy AI-powered Studio Agents using Microsoft Copilot and related platforms Act as the SME for Copilot capabilities, advising stakeholders on best practices and use cases Collaborate with business teams to identify automation opportunities and translate them into agent solutions Configure, test, and optimize conversational flows, prompts, and integrations Ensure governance, compliance, and security standards are applied to all Copilot solutions Provide training, documentation, and ongoing support to internal teams Stay current with emerging AI, Copilot, and agent-based technologiesRequired Skills & Experience Proven experience with Microsoft Copilot, Power Platform, or similar AI tools Strong understanding of AI agents, prompt engineering, and conversational design Experience integrating APIs, data sources, and enterprise systems Familiarity with Microsoft 365 ecosystem (Teams, SharePoint, Dynamics, etc.) Strong problem-solving skills and ability to translate business needs into technical solutions Excellent communication and stakeholder management skillsPreferred Qualifications Experience with Azure AI services or OpenAI technologies Background in automation, RPA, or workflow orchestration Knowledge of governance and security best practices for AI solutions Certifications in Microsoft AI, Power Platform, or Azure

1st/2nd Line IT Support Engineer required by our market leading client based in Broxbourne, Hertfordshire. The successful candidate will be responsible for delivering high-quality 1st and 2nd line IT support across the organisation, ensuring users receive efficient, professional, and timely technical assistance. The role focuses on incident management, technical troubleshooting, endpoint support, and Microsoft 365 administration. The position is well suited to a hands-on IT Support Engineer who enjoys problem solving, structured fault resolution, and working within modern Microsoft technologies. Key Responsibilities • Act as the first point of contact for IT support queries across the business, • Triage, prioritise, and resolve incidents in line with SLAs and business impact, • Provide 1st and 2nd line support across desktops, laptops, mobile devices, printers, and peripherals, • Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint, • Manage user accounts, identity, and access via Active Directory / Entra ID, including MFA and Conditional Access, • Deploy and manage devices using Microsoft Intune / Endpoint Manager, • Support endpoint security using Microsoft Defender and ensure patch compliance, • Carry out joiners, movers, and leavers processes, • Assist with system updates, patching, and vulnerability remediation, • Maintain accurate IT asset records, documentation, and knowledge base articles, • Escalate complex issues where required while maintaining ownership through to resolution, • Support telecoms provisioning and user/device administration, • Contribute to continuous improvement of IT processes and user experience Skills & Experience Required Essential: • Experience in an IT Support, Helpdesk, or Desktop Support role, • Strong knowledge of Windows desktop environments, • Experience supporting Microsoft 365, • Good understanding of Active Directory / Entra ID, • Exposure to Microsoft Defender or similar endpoint security tools, • Basic networking knowledge, • Strong troubleshooting and customer service skills, • Experience supporting multi-site or remote users Desirable: Microsoft Intune / Endpoint Manager experience, Azure cloud exposure, Dynamics 365 Business Central / Power Platform, Experience with telephony or workforce management systems. What’s on Offer £(phone number removed) p/a Excellent benefits package Modern Microsoft-first IT environment Exposure to cloud, security, and endpoint technologies Strong career progression into senior IT or infrastructure roles Supportive and collaborative IT team environment Additional Information This is a fully onsite role (5 days per week) Occasional travel to other UK sites may be required A great opportunity for a proactive IT Support Engineer looking to develop within a dynamic environment

Merrifield Consultants is delighted to be partnering with a well-established professional membership body to recruit a Digital Channels Manager at an exciting point in its digital development. About the Organisation This is a respected chartered institution providing qualifications, training, events and thought leadership to a large community of professionals. The organisation's website and member portal are central to how it serves its membership, built on Umbraco and integrated with Microsoft Dynamics 365 (BlueCRM). The Role - Digital Channels Manager The Digital Channels Manager will be responsible for the organisation's website, CMS, social media, SEO and analytics, managing two direct reports and working closely with the Head of Marketing and Digital and the Campaigns Manager. Salary and contract: £45,000 per annum Permanent and full time. 2 days per week in the office in Central London. Main responsibilities Website management and development, including user journeys, performance, security and compliance Managing the CMS (currently Umbraco), including workflows, access, training and content quality Managing relationships with external web and CRM development partners Developing and delivering an SEO strategy, overseeing the Digital Executive and Content Editor Monitoring and reporting on digital analytics using GA4, Google Tag Manager and Power BI Supporting paid media activity in collaboration with the Campaigns Manager Devising and supporting delivery of the social media plan, including video and podcast content Managing two direct reportsWhat you need Experience managing a website within a membership body, professional association or similar organisation where the website integrates with a CRM or membership database Experience working with Umbraco or a comparable CMS at an administrative level Familiarity with Microsoft Dynamics 365, ideally in a membership context such as BlueCRM Good working knowledge of GA4 and Google Tag Manager A sound understanding of SEO Experience managing a small teamIf you are an experienced digital professional looking to take real ownership within a well-regarded membership organisation, please do get in touch. For more information or to apply, please contact Akash Mahmud at Merrifield Consultants. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout

Job Title: Senior Microsoft Dynamics 365 Business Central Consultant Salary: £65,000 – £85,000 Location: UK (Remote-first with occasional client travel – typically project-based workshops/onboarding) Work Type: Permanent Role: We’re working with a growing Microsoft Dynamics 365 Business Central partner that’s doing things differently. Built by a team that stepped away from the “sell and move on” model, they focus on long-term client relationships, quality delivery, and continuous improvement rather than constant new logo chasing. With multiple new projects kicking off and a strong existing customer base, they’re looking to bring in a Senior BC Consultant to play a key role in delivery and help shape how the practice evolves. This is a chance to join a tight-knit, no-ego team, where everyone is hands-on, client-facing, and genuinely invested in the work they deliver. Responsibilities: Lead end-to-end Business Central engagements across multiple clients Run discovery sessions, workshops, and gather business requirements Design and deliver BC solutions aligned to manufacturing and operational processes Work closely with clients across warehouse, supply chain, and finance teams Support upgrades, continuous improvement, and BAU enhancements Build strong, long-term client relationships as a trusted advisor Contribute to internal best practices and help shape delivery standardsRequired Skills: Strong Microsoft Dynamics NAV / Business Central experience (ideally 7–10+ years) Background working within a Microsoft Partner environment Experience across Manufacturing, Warehousing, or Service Management Ability to deliver full lifecycle projects (discovery → design → delivery → support) Strong stakeholder engagement and client-facing experience Comfortable working across multiple projects/customersNice to have: Exposure to ISVs (e.g. warehouse/mobile solutions, reporting tools) Power Platform or integration experienceWhy should I apply? Join a growing partner with a clear vision, not a corporate machine Work in a flat structure where everyone contributes and no one hides behind titles Be part of a business focused on quality over volume – fewer clients, done properly Real opportunity to shape delivery and influence how things are done Remote-first with meaningful client interaction (not just sat behind a screen) Long-term incentives as the business grows, including profit/share-style rewards Work with a team that values personality, trust, and doing things the right wayInterested? Apply for the role today or send your CV to (url removed)

Microsoft Dynamics 365 Business Central Optimisation Consultant £50,000 - £60,000 + excellent benefits | Remote / Home Based This is a newly created role focused on helping existing customers get real value from their ERP Systems, not just fixing issues but actively improving how they use it. Sitting in a new function between Support and Implementation, this role is all about optimisation. You'll work closely with customers to review how they're using D365 Business Central, identify gaps or inefficiencies, and deliver practical improvements through configuration, enhancements and small project work. You'll join a growing environment where support goes beyond ticket resolution. This position sits at the top end of the support capability, combining deep Business Central expertise with consultancy, small project delivery and continuous improvement across a varied customer base. The role You'll act as the senior escalation point for complex Business Central issues, while also working directly with customers to enhance and optimise their systems. Alongside resolving high-impact incidents, you'll contribute to small BAU projects, improvements and configuration changes that genuinely move things forward. Working across support and implementation-style work, you'll partner closely with developers, internal teams and third parties to ensure solutions are practical, robust and aligned to best practice. What you'll be doing Owning and resolving complex Business Central issues escalated from support Leading diagnosis and resolution of major incidents, including root cause analysis Delivering small enhancements, configuration changes and BAU project work Working directly with customers to understand requirements and shape solutions Collaborating with developers to ensure quality and fit-for-purpose delivery You will need to be experienced in Strong experience with Microsoft Dynamics 365 Business Central (around 5+ years) Confident working across support, troubleshooting and functional consultancy Good understanding of AL, extensions, integrations and APIs Ability to translate business needs into practical system solutions Comfortable working with customers and stakeholders in a hands-on, consultative way This is a great opportunity to step into a role where you're not just fixing problems, but sitting in that space between support and delivery, helping clients continuously improve and get far more from their investment of Microsoft Dynamics 365 BC. TPBN1_UKTJ

ERP Solution Architect / D365 Solution Architect / D365 Technical Architect / ERP Technical Architect £700-750 p/d - Umbrella engagement - 6 month initial contract but highly likely to be extended as the project is in delivery phase and there is another 12-18 months of work in the pipeline. Overview: We are supporting a brilliant retail organisation undergoing a large-scale ERP transformation, implementing Microsoft Dynamics 365 Finance & Operations (D365 F&O) as part of a broader modernisation of core business systems. You will be joining a high performing, close nit and friendly Architecture practice to help drive this transformation forward. We are looking for an experienced ERP Solution Architect to play a key role in shaping the end-to-end ERP architecture, ensuring that D365 F&O integrates effectively across finance, supply chain, retail operations, and surrounding enterprise platforms. This role will work closely with business stakeholders, programme leadership, product owners, delivery teams, and technical engineers to ensure the solution design supports both current operational needs and the organisation's long-term technology strategy. Role Responsibilities Solution Architecture & Design Play a key role in shaping, designing and delivering solution architecture for the ERP platform, with a strong focus on Microsoft Dynamics 365 Finance & Operations. Design scalable, secure and maintainable ERP solutions that support retail operations including finance, supply chain, inventory and commercial processes. Provide architecture governance and design assurance across the ERP transformation programme. Translate business requirements into technical architecture designs, ensuring alignment with enterprise architecture standards. ERP Transformation Delivery Support the organisation through the implementation and rollout of D365 F&O , ensuring the architecture supports programme objectives. Work closely with implementation partners and internal delivery teams to validate designs and guide technical decision making. Ensure solution designs support retail operational processes , including merchandising, inventory management, purchasing and finance. Lead design workshops and provide architectural input during solution design, build and integration phases . Integration & System Landscape Design and oversee integration architecture between D365 and surrounding enterprise systems Ensure the ERP ecosystem supports data consistency, operational efficiency and reporting requirements. Stakeholder Engagement Act as a trusted advisor to senior business and technology stakeholders throughout the ERP transformation. Work closely with programme leadership, product owners, and engineering teams to ensure delivery aligns with the architecture vision. Provide technical leadership and guidance across development and implementation teams. Governance & Best Practice Ensure ERP solutions adhere to Microsoft best practices and architectural standards. Manage technical risk, dependencies and architectural trade-offs during delivery. Support the definition of ERP architecture principles, patterns and documentation. Key Skills & Experience High level Significant ERP / D365 Architectural experience Strong leadership in stakeholder engagement and influence, orchestrating colleague collaboration to support architectural decisions. Skilled in clarifying complex technical terms, adeptly presenting sophisticated IT concepts to non-technical audiences to support clear understanding and informed decision-making. Extensive experience of architecting ERP solutions that span business, data, applications, and technology domains. Possesses a strategic interest in diverse IT technologies and their impact on business innovation and efficiency. Detailed level of experience: ERP & Dynamics 365 Expertise Strong experience working as a Solution Architect within ERP transformation programmes. Deep knowledge of Microsoft Dynamics 365 Finance & Operations (D365 F&O) architecture and capabilities. Experience delivering end-to-end ERP implementations or migrations within complex organisations. Architecture & Integration Proven experience designing enterprise-level solution architectures across complex system landscapes. Experience designing system integration's between ERP platforms and surrounding enterprise applications. Strong understanding of data flows, APIs, integration middleware and system interoperability Pleas reach out for more details on this great opportunity. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you. TPBN1_UKTJ

Service Desk Analyst Salary + benefits £32,000 base + flexible depending on experience 30 days holiday + bank holidays Private healthcare Life assurance 5% pension Structured career progression + training Location West London (3 days onsite, 2 days from home) The client WeDo is partnering with a well-established, international organisation operating across multiple countries, currently going through a strong phase of growth and digital transformation. The role This is a Service Desk Analyst position within a global IT function, acting as the first point of contact for users across the business. You will be supporting a diverse, international user base, ensuring a high level of service and clear communication at all times. The responsibilities - Providing 1st line support via phone, chat and walk-ups - Logging, diagnosing and resolving incidents in line with SLAs - Supporting hardware, software and access-related queries - Escalating issues to wider IT teams where required - Delivering excellent customer service to a global user base - Supporting users where English is not their first language Requirements - Minimum 2 years’ experience in a Service Desk / 1st line role - Experience supporting Microsoft Dynamics is highly desirable - Strong communication skills with a patient, user-focused approach - Languages are a strong advantage, particularly German - Italian, Spanish, German or Portuguese also beneficial - Must be able to commute to West London (Driving recommended) Recruitment process 1st stage with Hiring Manager Final stage with technical team Ready to Apply? send your CV to (url removed)

Permanent job vacancy - Group Revenue Marketing & CRM Manager Salary - £52k - £65k Monday to Friday 9am - 530pm Hillington Role Overview We are seeking a commercially driven Group Revenue Marketing & CRM Manager to build and lead a scalable, data-led pipeline generation engine across the UK, Europe, and the USA. This is a revenue-focused role, accountable for delivering qualified pipeline and connecting marketing activity directly to revenue outcomes. You will own Microsoft Dynamics 365 as the core commercial platform, work closely with Customer Solution Directors, and lead digital engagement, events, and CRM-driven marketing activity to drive growth-particularly within retail refrigeration. Key Responsibilities Build and execute multi-region revenue marketing strategies, with retail refrigeration as the primary focus. Own end-to-end pipeline generation from campaign → lead → opportunity → revenue. Lead setup, optimisation, and adoption of Microsoft Dynamics 365 CRM. Define and enforce qualified lead criteria and structured handover to sales teams. Drive account-based marketing for high-value and strategic accounts. Lead digital engagement strategy across LinkedIn, YouTube and emerging channels. Own trade show and event strategy, ensuring measurable pipeline impact. Track and report marketing ROI, pipeline performance, and conversion metrics. Operate within a structured operating model (Traction-style), owning KPIs and reporting rhythms. Line manage and develop a Graphic Designer, aligning creative output to commercial objectives.Experience & Skills Proven B2B revenue or demand marketing experience with full CRM ownership. Hands-on expertise in Microsoft Dynamics 365 and CRM-driven sales processes. Strong track record of delivering qualified pipeline, not just leads. Experience working closely with sales/commercial teams in technical or multi-site environments. Highly commercial, data-driven mindset with strong stakeholder influence skills. Experience with LinkedIn-led B2B digital engagement (video/content-led experience desirable).Why Join? Direct ownership of pipeline performance and revenue impact. Opportunity to shape global revenue marketing capability in a growing technology business. Strong influence across sales, marketing, and leadership teams. Clear scope to build scalable systems, processes, and team capability.Package Salary: £52,000-£65,000 (DOE) Bonus: Up to 15%Benefits: Pension, optional health insurance, death in service cover Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people

D365 Support Manager - Supply Chain Management (SCM) £55,000-£60,000 + Benefits London (Hybrid - 3 days onsite) A rapidly scaling organisation is seeking a D365 Support Manager with strong experience across Microsoft Dynamics 365 Supply Chain Management (SCM) to join their Enterprise Technology function. This is a key role supporting the stability, performance, and continuous improvement of a mission‑critical D365 platform used across the business. You'll be responsible for day‑to‑day support, incident management, environment monitoring, release readiness, and ensuring the D365 ecosystem remains secure, reliable, and aligned with business needs. This is an excellent opportunity for someone who thrives in a fast‑paced, maturing technology environment and enjoys working closely with both technical teams and business stakeholders. Key Responsibilities Provide 1st & 2nd line support for D365 SCM, owning incidents to resolution Monitor environments and integrations, performing proactive fixes. Support release cycles, environment validation, and deployments. Complete system admin tasks (user admin, batch jobs, housekeeping). Maintain documentation and ensure compliance with audit/InfoSec standards. Participate in testing and drive continuous improvement across the platform. What You'll Bring Strong knowledge of D365 Supply Chain Management Experience in SaaS/PaaS support environments Solid understanding of ITIL processes Strong problem‑solving and communication skills Ability to work across hybrid teams and multiple stakeholders Experience with integrations and platform monitoring Desirable: Azure services (Logic Apps, Event Grid), Power Platform/Power BI, ITIL certification. Please click apply for more information

Lead Dynamics 365 SCM Technical Manager London - 3 days per week on‑site £70,000 - £80,000 + benefits The Role We're looking for a Lead Dynamics 365 SCM Technical Manager to take technical ownership of a large‑scale, business‑critical D365 Supply Chain Management (SCM) platform. This is a senior role with real accountability for platform stability, integrations, releases, and third‑party performance. This role is SCM‑focused only (Finance & Supply Chain / SCM modules). What You'll Do Act as the technical authority for the D365 SCM platform Lead incident, problem, and major escalation management Own technical governance for managed service and delivery partners Oversee releases, upgrades, quality updates, and environment readiness Ensure stability across D365 SCM modules (Inventory, Procurement, Warehousing, Logistics, Planning) Monitor and manage Azure‑based integrations and platform health Ensure compliance with SOX, audit, security, and risk controls Drive continuous improvement and resilience of the SCM platform What We're Looking For Strong hands‑on experience supporting Microsoft Dynamics 365 SCM Proven background in SaaS / PaaS platform support Experience leading technical teams and third‑party suppliers Solid understanding of Azure integrations (Logic Apps, Event Grid, etc.) Comfortable operating in high‑availability, enterprise environments Confident communicator with strong stakeholder management skills Why Apply? Senior, high‑impact leadership role Ownership of a complex D365 SCM estate Hybrid working with clear London presence Competitive salary Please click apply for more information

Job Title: Test Manager / Test Lead Consultants x 2 Location: London (Hybrid - 1-2 days onsite per week) Company: Fast-growing Microsoft Partner Employment Type: Permanent | Full-time Salary: £65000 to £7500 + bonus, great pension & a great place to work and develop About Us We're a small but mighty Microsoft Partner that punches well above our weight. Our clients range from mid-market heroes to enterprise titans, and we deliver end-to-end solutions that make real impact. We're growing fast and need a Test Manager who's equal parts strategic and hands-on - someone who can own our testing capability across both manual and automation. What You'll Be Doing Define and own the test strategy across multiple projects, balancing manual and automation testing methods. Lead, mentor, and grow a lean but high-performing QA team. Implement and champion modern test tools (think Selenium, Cypress, Postman, Azure DevOps, etc.) Work closely with devs, BAs, PMs, and clients to ensure quality from day one. Manage UAT with clients - particularly important when dealing with complex enterprise ecosystems. Contribute to project planning, risk assessments, and delivery timelines. Maintain a laser focus on quality, without becoming a bottleneck to agile delivery.What We're Looking For ✅ Proven experience in a Test Manager or Senior Test Lead role ✅ Solid background working with major systems integrators (e.g. Atos, DXC, Capgemini) ✅ Strong hybrid of manual and automation testing - you know when to script and when to just explore ✅ Hands-on knowledge of modern tools - Selenium, Cypress, Azure DevOps, Jira, Postman, etc. ✅ Enterprise-scale testing experience - complex systems, data-heavy platforms, integrations galore ✅ Outstanding stakeholder management and communication skills ✅ Comfortable working onsite in London 1-2 days per week Nice to Have ISTQB or similar certification Microsoft platform experience (Dynamics 365, Azure, Power Platform) Experience in regulated industries (e.g. finance, healthcare, government)What You'll Get Competitive base salary Flexible hybrid working (but we're serious about those London days) Chance to shape testing from the ground up in a high-growth business

Senior Microsoft Dynamics 365 F&O Software Engineers £60,00 to £80,000 | Hybrid (1 day/month in office - nationwide sites) Join a leading Microsoft Gold Partner delivering cutting-edge Dynamics 365 solutions. We're looking for 2 x Senior Software Engineers who can combine hands-on development with technical architecture-someone who enjoys building, designing, and leading from the front. What You'll Do Own solution design across end-to-end D365 F&O projects Build scalable, secure, high-performing customisations Design integration architecture across the Microsoft stack Work on large-scale, forward-thinking digital programmes Mentor developers and help grow team capability Contribute to innovation across AI, cloud, and emerging tech What You Bring Proven D365 F&O / Microsoft ERP implementation experience (3-4 projects) Strong X++ and solid .NET knowledge Experience with UDE, Git, and D365 frameworks (SysOps, Dimensions, etc.) Integration and ISV solution development experience Agile delivery experience and strong team leadership skills Requirements Eligible for SC Clearance What's On Offer Up to £80,000 salary Hybrid working (1 day/month in office) Flexible working environment High-impact projects with real career progression RSG Plc is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ

We are looking for an experienced MS Dynamics 365 HR Functional Consultant to support the delivery and optimisation of HR solutions within the Dynamics 365 ecosystem. This role focuses on configuring, customising, and enhancing D365 HR modules while working closely with stakeholders to translate business requirements into effective system solutions. Job Title: MS Dynamics 365 HR Functional Consultant Contract type: FTC Location: London (Remote) Day Rate: £300-£320 per day You will play a key role in improving HR processes, driving automation, and supporting clients in maximising the value of their Dynamics 365 investment. Responsibilities include but are not limited to: Configure and customise Dynamics 365 Human Resources modules, including personnel management, benefits, compensation, and leave Lead client workshops to gather, clarify, and translate business requirements into functional solutions Design and implement scalable solutions within the Dynamics 365 environment Develop and deploy process automations using Power Platform and Power Automate Support data migration, system integration, and functional testing activities Provide ongoing system support, optimisation, and continuous improvement Collaborate with stakeholders to enhance employee experience and HR service delivery Ensure alignment with HR best practices and regulatory requirements What we are looking for: Strong experience as a Dynamics 365 HR Functional Consultant In-depth knowledge of the D365 HR product and its core modules Proven experience in configuration and customisation of D365 HR solutions Experience facilitating client workshops and requirements gathering sessions Hands-on experience with Power Platform and Power Automate Strong understanding of HR processes (e.g., onboarding, leave management, compensation) Experience working with Dynamics 365 Finance & Operations / Talent modules Familiarity with data migration, testing, and system integration Strong stakeholder management and communication skills Experience with Dynamics 365 Lifecycle Services (LCS) and Azure DevOps Knowledge of Power BI and advanced Excel Microsoft Certified: Dynamics 365 Functional Consultant Associate Must have a minimum of 5 years continuous UK residency Able to work remotely with potential occasional on-site requirements in London Available to start within short notice This is an excellent opportunity to contribute to impactful HR transformation projects, working with modern Microsoft technologies in a flexible, remote-first environment. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

Engineering & QA Manager - Hybrid working. London £80-95k with great benefits We're looking for an experienced Engineering & QA Manager to lead delivery across multiple product squads within a complex, evolving technology environment. This is a strategic leadership role suited to someone who thrives on shaping engineering practices, improving quality standards, and bringing structure to fragmented delivery ecosystems. The Role As part of a senior delivery leadership team, you will oversee engineering and quality assurance across three squads. You'll be responsible for directing external engineering partners while establishing strong internal standards, ensuring alignment with architecture, and driving continuous improvement across the development lifecycle. Key Responsibilities Lead and coordinate external engineering suppliers across a diverse, multi-technology landscape Establish and embed engineering and QA best practices across teams Define and implement a modern CI/CD pipeline, incorporating automated testing Assess and introduce AI-powered development tools to enhance team productivity Collaborate closely with architecture leadership to ensure technical alignment and coherence Bring structure and consistency to tooling and processes in a previously fragmented environmentTeam Environment Engineering capability is currently delivered primarily through contractors and external suppliers A small but growing internal capability, including a Dynamics subject matter expert reporting into this role QA capability includes an automation testerWhat We're Looking For Strong background in engineering leadership within complex delivery environments Experience working within the Microsoft ecosystem, particularly Power Platform or low-code/no-code solutions Solid understanding of test automation strategies and quality engineering principles Proven ability to bring order and governance to disjointed or "grown organically" toolsets and processes Comfortable leading through influence, particularly with external partners and distributed teamsCurrent Focus Areas Quality assurance practices are in need of a full reassessment. While some automation exists, there is a significant opportunity to redefine the QA strategy and build a more robust, scalable approach to quality across all squads. This is a high-impact role with the opportunity to shape engineering maturity, influence technical direction, and introduce modern ways of working in a fast-moving environment. Please get in touch with your latest CV to have an informal chat

This is an exciting opportunity for a Management Accountant to contribute to the financial operations of a leading organisation within the FMCG sector. Based in West London (Park Royal), this role offers a chance to support key financial decisions through accurate reporting and analysis. Client Details The company operates within the FMCG industry and is recognised as a mid-sized organisation with a strong presence in its market. Known for its commitment to quality and excellence, the organisation provides a stable platform for professionals to grow and thrive. Description Prepare and analyse monthly management accounts, ensuring accuracy and timeliness. Support budgeting and forecasting processes to aid financial planning and decision-making. Monitor and report on variances, providing insights to management. Assist with cash flow forecasting and financial modelling. Maintain and improve financial controls and processes. Collaborate with other departments to provide financial insights and support. Prepare financial reports for internal and external stakeholders. Ensure compliance with all relevant accounting standards and regulations.Profile A successful Management Accountant should have: A professional accounting qualification (Part-Qualified ACCA or CIMA) or relevant degree in Accounting & Finance. Strong technical accounting skills, particularly in management accounting. SAGE 200, Oracle & Microsoft Dynamics is a bonus Experience within the FMCG sector is advantageous. Proficiency in financial software and advanced Excel skills. A keen eye for detail and a commitment to accuracy. Excellent organisational and problem-solving abilities. Strong communication skills to effectively liaise with stakeholders.Job Offer Competitive salary ranging from £45,000 to £50,000 per annum, depending on experience. Permanent position based in West London (Park Royal) with opportunities for career development. Exposure to the fast-paced and dynamic FMCG industry. A supportive and collaborative work environment.If you are a detail-oriented Management Accountant ready to make an impact in the FMCG sector, we encourage you to apply today

Finance Operations Manager Location: Hybrid working Salary: £64,200 - £71,300 plus up to 12% annual bonus Contract: Full Time, Permanent Closing Date: 23rd May We are looking for an experienced and commercially minded Finance Operations Manager to join our Finance team. This is a senior operational finance role responsible for leading high-volume transactional finance processes across Accounts Payable, Accounts Receivable, Treasury and Payroll interfaces. The successful candidate will play a critical role in maintaining strong financial controls, ensuring operational resilience, and supporting effective cash and working capital management across the organisation. You will work closely with the Financial Controller, senior stakeholders, suppliers and NHS partners to ensure finance operations are delivered accurately, efficiently and in line with governance standards. Key Responsibilities Lead operational finance processes including AP, AR, treasury and payroll Ensure robust financial controls, KPI monitoring and continuous process improvement Manage timely and compliant supplier payments in line with NHS standards Oversee invoicing, billing, credit control and debt escalation processes Support short-term cash flow forecasting and working capital management Monitor stock reconciliations, GRNI accounts, accruals and prepayments Prepare VAT calculations, returns and audit-ready documentation Manage payroll reconciliations and associated balance sheet controls Maintain clear operational procedures and strengthen team resilience Support year-end accounts preparation and statutory audits Provide leadership and development support to the transactional finance team About You We are looking for a proactive and technically strong finance professional who thrives in a fast-moving operational environment. Essential Criteria CCAB qualified accountant Significant experience in a senior finance operations or transactional finance role Strong understanding of financial controls, systems and operational finance processes Experience managing high-volume finance environments Knowledge of VAT and statutory audit requirements Experience managing and developing finance staff Excellent analytical, communication and stakeholder management skills Advanced Excel and financial systems capability Desirable NHS finance experience Experience with Microsoft Dynamics Knowledge of AP/AR automation and process improvement technologies Experience of working capital and cash flow management Project or operational management experience Why Join KFM? Purpose-led organisation supporting the NHS Collaborative and values-driven culture Opportunity to influence and improve finance operations Exposure to complex and commercially focused healthcare services Professional development opportunities If you are an experienced finance operations leader looking to make a meaningful impact within a dynamic NHS-linked organisation, we would love to hear from you! REF-228 386 TPBN1_UKTJ

Credit Controller Location: Northampton (Hybrid/Office-based, 2 days WFH) Salary: Competitive (dependent on experience) Working Hours: Monday to Friday, 38 hours per week (early finish on Fridays) The Role An exciting opportunity has arisen for an experienced Credit Controller to join very supportive culture, including a 12pm finish on Fridays (working from home), as well as another work-from-home day during the week (either Monday or Wednesday) The wider team also reflects strong retention and a very positive working environment. This role is responsible for the effective management of the sales ledger, ensuring timely cash collection, minimising credit risk, and maintaining accurate customer account records. Key Responsibilities Maintain the accuracy and integrity of the sales ledger Proactively manage aged receivables, ensuring timely collection of outstanding debt Identify and escalate potential credit risks or non-payment issues Perform monthly balance sheet reconciliations related to the sales ledger Support internal and group reporting requirements Assist with audit, statutory accounts, tax, and compliance processes where required Handle and resolve customer account queries in a timely manner Accurately allocate incoming payments to invoices and credit notes Contribute to process improvements and support ad hoc finance projects Your Profile Previous experience within a credit control or sales ledger environment Strong analytical and problem-solving skills Highly organised with the ability to manage workload and meet deadlines Proactive and adaptable, with a continuous improvement mindset Intermediate Excel skills (e.g. VLOOKUPs, Pivot Tables) Experience using accounting/ERP systems (such as Dynamics, SAP, Oracle, or NetSuite) Experience working to strict month-end deadlines AAT Level 2/3 (or working towards) or equivalent experience Experience with Microsoft Dynamics AX is advantageous (training provided) Benefits Competitive salary package 25 days annual leave plus bank holidays Employer pension contribution Early finish on Fridays Supportive and collaborative working environment In addition to the supportive culture, the role offers flexible working, including a 12pm finish on Fridays (working from home), as well as another work-from-home day during the week (either Monday or Wednesday). Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice. TPBN1_UKTJ

Customer Service Caseworker / Service Recovery Complaints Officer A fantastic opportunity for a proactive customer service professional with strong case management, problem-solving and stakeholder engagement skills to deliver service recovery and improve customer satisfaction within a regulatory environment. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Advisor, Complaints Officer, Housing Officer, Case Handler, Resident Liaison Officer, Customer Service Representative, Complaints Handler, Service Recovery Caseworker, Housing Caseworker, Supported Housing Worker This is officially known within the organisation as a Service Recovery Caseworker SALARY: £31,397 to £38,007 per annum + Benefits LOCATION: Hybrid working role split between the office in Ealing (W5) and the remaining time from home JOB TYPE: Full-Time, 11 Month Fixed Term Contract WORKING HOURS: 35 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Caseworker to join a busy customer service and service improvement team. As a Customer Service Caseworker you will take ownership of customer cases where there has been high contact, working proactively to resolve issues and prevent escalation into formal complaints. The Customer Service Caseworker will analyse case histories, identify service failures and collaborate with internal teams to deliver timely resolutions that improve the customer experience. This is a varied and rewarding role where strong communication, CRM systems knowledge and a customer-focused approach are essential to driving service excellence. APPLY TODAY Apply Today to take the next step in your career. Apply Now for our Recruitment Team to review your application. DUTIES Your duties as the Customer Service Caseworker include: • Case Review and Analysis: Assess high volumes of customer contact across multiple channels, reviewing history, actions taken and vulnerabilities, • Case Triage: Apply service recovery principles to prioritise and manage cases effectively, • Customer Communication: Provide clear, professional support via telephone, correspondence and face-to-face interactions, • First Contact Resolution: Resolve issues promptly wherever possible to enhance customer satisfaction, • Stakeholder Collaboration: Work closely with internal departments and external partners to address service concerns, • Escalation Management: Identify high-risk cases and escalate appropriately to meet service level agreements, • Case Management Systems: Maintain accurate records using CRM systems including Dynamics, • Progress Monitoring: Track cases from initial contact through to resolution, coordinating meetings where required, • Continuous Improvement: Record lessons learned to support service improvements and best practice, • Mailbox Management: Respond to internal and external queries efficiently, ensuring timely follow-up CANDIDATE REQUIREMENTS • GCSEs (or equivalent) including Maths and English, • Previous experience in customer service, and must have social housing or property management experience, • Understanding of policies, repair obligations and safeguarding processes, • Strong analytical ability with a proactive approach to resolving issues, • Excellent verbal and written communication with strong interpersonal skills, • High level of accuracy when managing case records and documentation, • Ability to remain calm, assertive and professional in challenging situations, • Experience with Microsoft Office, Outlook, Excel, Word and CRM systems BENEFITS • 25 days’ holiday plus Bank Holidays, increasing to 28 days with service • Up to 8% contributory pension scheme • Flexible working arrangements • Annual health and lifestyle allowance of up to £300 This role requires a DBS check The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14610 Full-Time, Contract Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online |

Solutions Architect – Dynamics 365 / Azure | 6‑month Contract | Outside IR35 | £650–£700/day | Remote (UK) We are working with a large UK‑based legal organisation undertaking a major enterprise applications consolidation programme. They are seeking a Contract Solutions Architect to join their Applications & Development function and take architectural ownership of a complex transformation, consolidating multiple legal case management systems into Microsoft Dynamics 365 with Peppermint, supported by Azure and the Microsoft Power Platform. This is a hands‑on, business‑facing role with genuine design authority, working closely with senior stakeholders, internal delivery teams, and third‑party software vendors. Key Responsibilities Own the end‑to‑end solution architecture across a large transformation programme Act as architectural authority across business, delivery teams, and suppliers Lead the migration and consolidation into Dynamics 365 with Peppermint Legal Solutions Assure vendor‑led designs align with enterprise architecture, Azure, and security standards Translate complex technical decisions into clear business outcomesRequired Experience Proven experience as a Solutions Architect Hands‑on delivery of Microsoft Dynamics 365 solutions Strong Azure cloud architecture experience Experience with Microsoft Power Platform Background in legacy system replacement or consolidation Confident in business‑facing, stakeholder‑heavy environments Experience managing and assuring external software vendorsDesirable Legal or professional services experience Experience with Peppermint or similar Dynamics‑based legal ISVs Product‑led, agile delivery environmentsKey Words: Dynamics, D365, Peppermint, Azure, .net, agile, migration, consolodation, solutions architect, solutions archtecture, togaf, enteprise, crm

Job Title: Microsoft Dynamics & Power Platform Consultant Salary: £65,000 - £75,000 Location: London – Approx. 2 days per week onsite Work Type: Permanent Role: We’re partnered with a modern digital consultancy who are building out their Microsoft capability across Dynamics 365, Power Platform and emerging AI technologies. This is not a traditional “enterprise CRM” environment and they’re not looking for someone to disappear into a huge multi-year implementation programme. Instead, this business sits at the intersection of: engineering product consulting automation and modern Microsoft technologiesThey’re looking for someone who can bridge those worlds together. You’ll join a highly capable engineering and consulting team where you’ll help shape solutions, work directly with clients, get hands-on technically, and play a key role in how Microsoft technologies fit into broader digital transformation programmes. The environment is collaborative, fast-moving and genuinely suited to someone who enjoys solving problems rather than operating inside rigid delivery structures. Responsibilities: Work directly with clients to shape Dynamics 365 and Power Platform solutions Support discovery sessions, workshops and early solution conversations Build and configure Power Platform / D365 solutions where required Help define integration approaches across wider technical ecosystems Support pre-sales and technical solutioning activity Collaborate with engineering, product and delivery teams across multiple projects Contribute to conversations around AI, Copilot and automation capabilities Operate as a trusted technical consultant without being boxed into a single technology laneRequired Skills: Experience across Dynamics 365 and/or Power Platform Strong understanding of Power Apps, Power Automate and Dataverse Exposure to integrations, APIs or Azure services Comfortable working in client-facing consulting environments Able to communicate technical ideas clearly to both technical and non-technical stakeholders Hands-on mindset with the ability to prototype, configure and troubleshoot Curious around emerging Microsoft technologies including Copilot and AI-led toolingWhy should I apply? This is a genuinely different opportunity compared to most Microsoft consultancy roles on the market. Rather than becoming siloed inside enterprise CRM delivery, you’ll work much closer to: engineering teams product thinking AI conversations emerging technologies and broader technical strategyThe business is investing in someone with strong potential and giving them the platform to grow into a much broader consultant over time. You’ll gain exposure across multiple clients, technologies and problem spaces while helping shape a capability that is still evolving. Perfect for someone who enjoys technology generally — not just Dynamics specifically. Interested? Apply for the role today or send your CV to (url removed)

Role: Umbraco Developer Location: Remote (Travel to West Midlands Once Every Few Months) Salary: £50,000 - £55,000 Network IT are supporting a charity who are looking to appoint a skilled Umbraco/Web Developer to join a small, collaborative web development team. Youll support and evolve a mix of current and legacy web platforms , while also playing an important role in shaping the charitys future digital strategy . This role suits someone who enjoys being close to decision-making, contributing ideas, and influencing directionnot just delivering tickets. This is a largely remote role, offering the flexibility of home working while still maintaining meaningful connection with the wider organisation through occasional on-site visits. Role Overview As an Umbraco Developer, youll work across the organisations digital estate, supporting development, maintenance, and enhancement of Umbraco-based websites and related systems. Youll collaborate with colleagues of varying technical experience, acting as a strong technical voice within the teamproviding guidance, suggestions, and constructive challenge where needed. In addition to supporting existing platforms, youll help the charity progress on its strategic digital journey, contributing to decisions around tooling, architecture, and long-term improvements. Key Responsibilities Develop, maintain, and support Umbraco -based websites, including legacy solutions. Build and enhance features using C#, .NET , and associated web technologies. Provide technical input and recommendations to support the organisations digital strategy. Collaborate closely with a small multidisciplinary team, offering mentorship and technical leadership where appropriate. Review existing platforms and identify opportunities for improvement, consolidation, or modernisation. Ensure solutions are scalable, maintainable, and aligned with best practice. Support integrations with other systems, including CRM and data platforms where applicable. Key Requirements Strong commercial experience with Umbraco CMS . Solid background in C# and .NET development. Experience supporting and enhancing both modern and legacy web applications. Confidence to act as a technical authority , able to influence decisions and challenge constructively. Comfortable working in a small team with mixed technical experience. Strong communication skills and a collaborative, pragmatic mindset. Desirable Experience integrating with or working alongside Microsoft Dynamics 365 . Exposure to Power BI and Power Apps , particularly where used to support reporting, internal tools, or digital workflows. Experience working with data platforms , such as data warehousing, ETL processes, or data pipelines, and an appreciation for how data underpins digital products and reporting. Exposure to digital transformation or platform modernisation projects. Prior experience working in a charity or purpose-driven organisation. TPBN1_UKTJ

Our client, a leading multi‑modal freight forwarder and parcel distribution specialist, recognised as one of the UK’s fastest‑growing logistics and freight forwarding companies are looking for a Business Development Manager to join their team based in London. Main Purpose of the Role: Covering the North London and surrounding counties region, as a key player within the sales team, you will use your expertise in B2B & B2C field sales to develop pipelines, engage with prospects, negotiate contracts, and help businesses streamline their domestic shipping needs. On Offer: * The opportunity to join a fast-growing logistics provider offering end‑to‑end parcel and e-commerce logistics solutions * A role with minimal micro-management and an extensive warm pipeline of business * Attractive salary up to £50K DOE, along with a £7K car allowance. * Uncapped commission structure. * 25 days holiday + bank holidays, birthday & time served holiday scheme * Simply Health Medical Cover & Life Assurance Duties and Responsibilities of the Business Development Manager: * Achieve at a minimum new business target as outlined by management per financial year. * Generate new leads and opportunities through various channels, including cold calling, networking events, and online research. * Develop and implement effective prospecting strategies to expand the customer base. * Build and maintain strong relationships with existing customers, understanding their needs and ensuring customer satisfaction. * Identify opportunities for upselling or cross-selling additional products/services. * Negotiate terms and conditions to achieve mutually beneficial agreements. * Close deals and secure contracts. * Work towards to achieving individual sales targets and contribute to business goals. * Collaboration with internal teams. * Work closely with internal departments to align business development efforts with overall Company goals. * Provide feedback from customers to contribute to product/service enhancements. * Implement sales strategies to achieve revenue targets and business growth. * Continually assess and adjust strategies based on market feedback and performance metrics. * Track and analyse sales performance and business development opportunities. * Prepare regular reports for management to evaluate effectiveness. * Conduct through market research to identify potential business opportunities and trends. * Analyse industry data and competitor activities to stay informed about market changes. To Be Considered for the Business Development Manager: * Proven experience in business development / sales, or related field within parcel and/or e-commerce logistics * Strong understanding of market dynamics and industry trends. * Results-driven with a focus on achieving and exceeding sales targets & strategic thinking and problem-solving skills. * Familiarity with CRM software and other business development tools. * Computer literate with knowledge of all Microsoft Office applications. * Willingness to drive nationwide * Full UK driving licence and access to vehicle. For more details, please contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics industry

Job Title: Executive Specialist / Recruitment Consultant (Technology & Accountancy) Location: Fully Remote (UK-Based) – London / Midlands office access available if required Salary: £100,000 – £150,000 + Uncapped Commission + Performance Bonuses The Company A leading international recruitment and search business specialising in Technology and Accountancy markets is seeking an Executive Specialist Recruitment Consultant to join its UK team. The business operates across global markets, delivering high-level retained and exclusive recruitment and search assignments. With an established international network of experienced recruiters, the organisation is known for consistent delivery, deep sector expertise, and a high-performance, collaborative culture. This is a fully remote UK role, with access to London and Midlands offices if required. The Opportunity This is an excellent opportunity for a commercially driven Executive Specialist Recruitment Consultant with proven experience in Technology or Accountancy recruitment and search. The role is focused on converting warm, qualified international leads into retained and exclusive recruitment and search assignments, allowing you to concentrate on revenue generation, client development, and strategic account growth. You will be working alongside a highly experienced, high-performing international recruitment and search team with access to established global clients and ongoing retained mandates. Key Responsibilities * Convert warm international leads into retained and exclusive recruitment and search assignments across Technology and Accountancy * Develop and manage long-term client relationships across global recruitment and search markets * Drive revenue growth through consultative, solution-led recruitment and search sales * Work closely with an international high-performing recruitment and search team in the technology markets * Provide market insight across Technology and Accountancy recruitment and search sectors Requirements * Proven experience in Technology or Accountancy recruitment and search (essential) * Strong track record in business development within recruitment and search * Experience working on retained and/or exclusive recruitment and search assignments * Demonstrated success converting leads into recruitment and search revenue * Ability to work in a fully remote, high-performance recruitment and search environment * Self-motivated, commercially driven, and results-focused Strong advantage if you have experience in: * PE-backed or VC-backed organisations * ERP systems (SAP S/4HANA, Oracle, Microsoft Dynamics) * Software engineering (Java, .NET, Python, React) * Cloud platforms (AWS, Azure, GCP) * DevOps & Platform Engineering (CI/CD, Kubernetes, Docker) * Data & Analytics, Cybersecurity, AI/ML * Embedded systems, IoT, or digital transformation programmes * Enterprise architecture or high-growth international environments What’s on Offer * Fully remote UK-based role within a global recruitment and search business * Access to warm, qualified international leads * Opportunity to work with a highly experienced, high-performing recruitment and search team * Competitive salary £100k–£150k + uncapped commission * Exposure to global Technology and Accountancy recruitment and search markets * Collaborative, performance-led culture with strong earning potential * Access to London and Midlands office space if required Apply Now If you are an experienced Technology or Accountancy Recruitment Consultant looking to step into a high-performing international recruitment and search environment with strong earning potential and warm leads, apply today. Check out other roles at michellewaterworth. com

Job Title: Production / Supply Chain Planner Salary: Up to £40,000 Location: Elland, West Yorkshire Our client is currently looking for an experienced Production Planner / Supply Chain Planner to join the team.. An excellent opportunity to work for a leading FMCG business that continues to go from strength to strength. Duties: Managing production planning and expediting processes. Creating an efficient/achievable production plan to meet customer requirements Establishing key customer contact relationships (Retail & 3rd Party) Developing relationships with internal stakeholders to ensure forecast accuracy. Managing inventory in line with financial targets. Liaising with Materials Controllers regarding call-off of raw material & packaging at minimal cost to serve, without compromising service levels. ERP Integration Aligning systems and processes into one common platform (using Microsoft Dynamics & Preactor). Experience: Previous experience of FMCG manufacturing operations Production planning experience - serving major retailers and 3rd party manufacturers. Proven background in fast paced high volume materials management, inventory control or supply chain, gained in a FMCG manufacturing environment across a large SKU base Inventory Management / Optimisation. Customer Facing experience preferred Logistics experience Short & Long Term Forecasting Experience in Lean Manufacturing principles and proven experience of involvement Experienced at using an ERP & MRP system INDAB TPBN1_UKTJ

Senior Dynamics 365 Solution Architect (Hands-On) Salary: £80,000 – £100,000 Location: London (flexible working – client-facing role) Work Type: Permanent Role This is an opportunity to join a business in the early stages of building out its Microsoft Dynamics capability, with a clear focus on delivering high-quality, outcome-driven solutions. The approach is centred around shaping the right solution before it’s built — working closely with clients to define problems properly, reduce delivery risk, and ensure long-term adoption. You’ll play a key role in this growth, operating across architecture, hands-on delivery, and client engagement. This isn’t a role where you sit removed from delivery — you’ll stay close to the detail while influencing how solutions are designed and delivered moving forward. Responsibilities Lead end-to-end solution design across Microsoft Dynamics 365 and the Power Platform Translate business challenges into scalable, well-architected solutions Stay hands-on with configuration, prototyping and integrations where required Produce and own architecture documentation (HLD, LLD, integration and environment design) Act as a technical authority across delivery, ensuring quality and best practice Run workshops and engage directly with stakeholders to shape solution direction Support early-stage engagements including discovery, solutioning and pre-sales Mentor consultants and developers as the capability growsRequired Skills Strong experience across Dynamics 365 (CE and/or wider ecosystem) Solid Power Platform capability (Power Apps, Power Automate, Dataverse) Proven experience designing end-to-end solutions Hands-on technical background (development or engineering roots beneficial) Experience with integrations and Azure services (APIs, Functions, Logic Apps) Strong client-facing and stakeholder management skills Experience working within a consultancy or delivery-focused environmentWhy should I apply? Opportunity to help shape and build a new capability from the ground up Blend of architecture, hands-on delivery and client engagement Early involvement in projects — not just delivery once scope is fixed Strong focus on quality, outcomes and long-term solution success Clear progression as the function grows Environment that values both technical depth and commercial thinkingInterested? Apply for the role today or send your CV to (url removed)

A large Charity in London is seeking a Data and Insight Manager to lead the supporter data and insight strategy to strengthen their understanding of supporters and drive sustainable income growth. This is an excellent opportunity for 12 months to lead the data team and provide insight into how to implement new data technology, as well as support them whilst they go through a period of change. In the next 18 months there will begin a new CRM implementation and you will be able to help provide insight and use your experience of marketing CRM's to support them through that journey. Overview of the role includes: Develop and lead a supporter data strategy with teams across supporter engagement and fundraising that aligns with fundraising and engagement ambitions. Champion the use of and maintain procedures for high‑quality supporter data, automation, AI experimentation, insight and analytics to enhance decision‑making, deepen supporter understanding and drive sustainable income growth. Lead cross‑functional teams to design and deliver complex data and technology initiatives, ensuring effective governance, alignment with priorities, and thorough management of timelines and resources. Inspire, lead and develop the supporter data and insight team, which consists of four direct reports Act as a strategic voice for supporter data across the organisation, advocating for ethical data practices, strengthening data literacy, and building organisational buy‑in for innovation, automation and evidence‑driven decision‑making. Act as the Data and Business Lead for the multi-year CRM transformation programme, ensuring the new technology ecosystem meets supporter, fundraising and organisational needs. Lead all CRM supporter data management activities, ensuring data structures and processes enable high‑quality analysis, reporting and supporter engagement. Maintain and enhance CRM data to ensure accurate, comprehensive and actionable insight for teams across the organisation. Oversee the delivery and optimisation of automated supporter journeys, embedding best practice and continuous improvement. Drive the technological capability to deliver personalised and targeted content strategies, informed by segmentation, behavioural insight and predictive modelling, to increase engagement and conversion rates. Develop reporting frameworks and insight-sharing processes, including the creation and maintenance of dashboards in Power BI, to ensure timely, accessible insight across the organisationKey experience required Includes: Extensive and demonstratable experience in supporter data, database and insight roles, including management positions leading high‑performing and thriving teams Experience using SQL and API back-end technologies as well as Apteco Marketing Suite desirable Experience feeding in the data design to CRM migration programmes, ensuring effective integration, configuration and administration to support fundraising and engagement. Experience migrating to Salesforce Marketing Cloud and Microsoft Dynamics desired. Experience of analysing business needs and successfully implementing database and technology driven solutions to meet them Proven experience of data analysis skills in a direct response environment, as well as a good knowledge of statistical principles, excellent numeracy skills and an ability to manipulate, analyse and interpret data for presentation to key stakeholders. Advanced knowledge of tools such as Power BI required. Experience working in Charity previously is highly desirable or a similar sized Public and not for profit organisation

D365 & Power Platform Functional Lead-CE | Digital Transformation | £60,000–£70,000 | Hybrid (Central London 2 days onsite) WeDo Tech has partnered with a growing charity organisation that is investing in the next phase of its Dynamics 365 solution and is looking to recruit a Dynamics & Power Platform Lead, to play a key role in shaping the platform’s future In this role, you’ll work closely with a highly experienced Solution Architect, gaining deep exposure to the platform’s architecture and design decisions before ultimately taking ownership of the environment as it continues to evolve. This position blends hands-on development with platform leadership, giving you the opportunity to shape how Dynamics 365 and the Power Platform support lead generation, operational efficiency and better use of data across the organisation. The role You’ll lead the design, development and optimisation of the organisation’s Dynamics 365 Customer Engagement platform and broader Power Platform environment, ensuring solutions are scalable, secure and aligned with business priorities. Responsibilities include: Designing and delivering Dynamics 365 CE and Power Platform solutions Translating business requirements into technical solutions and architecture Managing and prioritising the platform backlog Configuring Dynamics including workflows, business process flows and forms Building solutions using Power Apps (Canvas & Model-Driven) and Power Automate Managing environment releases, deployments and lifecycle processes Supporting integration across the Microsoft 365 ecosystem Implementing data governance, security models and GDPR compliance Maintaining CRM data quality through cleansing and governance strategies Producing technical documentation and stakeholder materials Mentoring a Junior DeveloperYour Experience Strong experience with Microsoft Dynamics 365 Customer Engagement (Sales module) Hands-on development across the Power Platform Experience delivering CRM solutions aligned to business needs Understanding of Microsoft 365 integrations Experience managing development lifecycles and environment deployments Knowledge of data governance, security models and GDPR compliance Experience mentoring developers or contributing to technical leadershipIf you’re a D365 Functional consultant looking to take their next step, then please don’t hesitate to apply

Test Manager x2 +Permanent opportunity +Hybrid working 2 days in London +£65,000 - £70,000 plus benefits We're hiring for a Test Manager to join a fast-growing Microsoft Partner in London. This is a key hire to lead QA across multiple client projects-owning test strategy, driving best practice across manual and automation, and ensuring quality is embedded from discovery through to release. What you'll be doing Define and deliver end-to-end test strategy across multiple workstreams. Lead, mentor, and develop a QA function/team (hands-on leadership). Drive effective use of tooling such as Selenium, Cypress, Postman, Azure DevOps (and/or equivalents). Partner with Developers, BAs, PMs and stakeholders to bake quality into the SDLC. Plan and manage UAT with clients and internal stakeholders. Provide input into delivery plans, estimates, risks, and quality gates. Champion pragmatic QA in an agile environment (high standards without slowing delivery). What we're looking for Strong experience as a Test Manager / Senior Test Lead on complex deliveries. Confident across manual + automation (knowing when each approach is appropriate). Solid knowledge of modern QA tooling and workflows (e.g. Azure DevOps/Jira, test frameworks, API testing). Excellent stakeholder management and communication. Able to work onsite in London 2-3 days per week. Experience with large consultancies / SIs (e.g. Atos, DXC, Capgemini or similar) is desirable. Nice to have ISTQB (or similar) Microsoft ecosystem exposure (Dynamics 365, Azure, Power Platform) Regulated/enterprise environment experienceIf you'd like to discuss this Test Manager role in more detail, please send your updated CV to (url removed) and I will get in touch

Job Title: Business Development Executive Contract Type: Permanent Salary: Up to £30,000 Benefits: Private Medical, Pension, 25 days annual leave, Gym Membership, Cycle to Work Scheme, Employee Assistance Programme Office Location/Working Policy: Onsite Working Hours: 8:45 to 17:30 What to wear: Smart casual The Role: As a Business Development Executive, you will be at the forefront of our growth strategy, responsible for opening doors and shaping opportunities with new clients. This is a consultative sales role that requires both commercial acumen and a strong grasp of how technology enables business outcomes. As the first point of contact for prospective customers, engaging senior decision-makers at a board and technology level across IT, Cyber and Data and AI functions. Your role goes beyond selling services, you’ll position us as a strategic partner, helping clients modernise operations, strengthen resilience, and unlock value from technology. You will collaborate closely with internal stakeholders, including sales leaders and marketing, to construct tailored propositions that address our target market challenges. Success will be measured not just in revenue, but in your ability to create long-term, trusted relationships that lead to sustained growth. Role Responsibilities: • Leveraging industry-leading tools such as Microsoft Dynamics and LinkedIn Sales Navigator, supported by a formidable sales engine and a creative marketing team, to secure high-value introductions. • Embodying a tailored approach to business development, aligning Acora’s full-stack solutions to the real challenges of our prospects, rather than following a ‘spray and pray’ model. • Conducting in-depth market research, assisting with marketing campaigns, creating compelling outreach, attending sales meetings, and collaborating with the commercial team to gain full sales cycle visibility. • Bringing drive and energy, approaching every opportunity with confidence and determination to showcase Acora’s end-to-end IT and digital transformation solutions. • Applying competitiveness and commercial awareness, staying on top of market trends, competitor activity, and client challenges to position Acora’s full stack offering as the partner of choice. • Communicating with impact, delivering clear, persuasive, and professional messaging in written and spoken formats that resonate with key decision makers. • Collaborating across teams, embracing our core value Together We Win, working seamlessly with Sales, Marketing, and other business experts to align on the right solutions and services for prospects. • Staying informed and relevant, keeping up to date with business news, technology trends, and current affairs to add value to every client conversation. • Building on a foundation of achievement, leveraging your academic success and/or prior corporate experience to thrive in a fast-paced, commercial environment Key Skills: • Minimum of 6 months of experience in similar role • Communication Skills • Customer Service skills • Leadership/Management skills • Strategic Planning/Planning skills • Technical skills • Decision-making skills • Process following and attention to detail The Interview Process: ☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you. First interview: A video call over MS Teams with the Hiring Manager Second interview: Usually F2F interview onsite at one of our offices (this will involve a task/presentation). About Acora We’ve been on a mission to improve end user satisfaction since the day we were founded over 25 years ago. As champions of premium experience-led IT services, it is who we are. We constantly challenge old assumptions and inherited wisdom, and demonstrate there are other, better ways to do things. Our mission is to unleash the potential of people through amazing IT experiences. At Acora, we live by three key and simple values that drive everything we do guiding our actions, shaping our culture, and ensuring we deliver excellence every step of the way. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

D365 CE Business Analyst | Fully remote (Must be UK based) | £400 to £500 per day (Outside IR35) | 6 month contract We’re currently looking for an experienced Technical D365 CE Business Analyst contractor to support a Lead BA who is working across multiple concurrent projects. You’ll work closely with stakeholders and delivery teams, helping to translate business needs into clear, actionable requirements while supporting multiple workstreams. Key skills: Strong experience with Microsoft Dynamics 365 Sales and the Power Platform Solid understanding of microservices architecture (essential) Proven background within financial services or wealth management (essential) Experience supporting delivery teams with: Functional requirements User stories Process flowsThis is a great opportunity to join a fast-paced environment, contributing to complex digital transformation initiatives within the financial services / wealth management space. If interested, apply here now

Our client is seeking a skilled and forward-thinking Power Platform Consultant to join their IT Services team based in London, in education sector. This is an exciting opportunity to play a key role in delivering automation and digital transformation solutions that improve operational efficiency and user experience across a large organisation. You will work closely with stakeholders across professional services and student-facing teams to design and implement scalable solutions using the Microsoft Power Platform, with a strong focus on Power Automate and system integration. What’s on Offer? Job type: Full-time, fixed term (until 31st July 2026) Location: London Hybrid: 2 days in the office per month Pay: £345 per day Key Responsibilities: Work with stakeholders to identify opportunities for automation and process improvement Translate business requirements into functional and technical Power Platform solutions Design and build scalable workflows using Power Automate Develop integrations with Microsoft 365, SharePoint, Dynamics, Dataverse, and external APIs Support testing and validation to ensure solutions meet quality standards Act as a subject matter expert for the Microsoft Power Platform Produce documentation, training materials, and reusable solution templates Support continuous improvement and optimisation of automation processes Skills, Experience, and Requirements: Essential: Over 3 years’ experience delivering enterprise process automation solutions Strong experience using Microsoft Power Platform, particularly Power Automate Experience working with SharePoint, Dynamics, and Dataverse Ability to build solutions using Power Platform connectors, APIs, and Microsoft Graph Strong communication skills with the ability to simplify technical concepts Experience working within structured delivery environments (Agile / ITIL awareness) Strong problem-solving and analytical skillsDesirable: Experience managing Power Platform via Admin Centre (cost and optimisation focus) Experience running workshops and gathering requirements Experience coaching or supporting colleagues on technical solutions Relevant Power Platform or RPA certifications Our Ideal Candidate: A proactive and technically skilled automation specialist Confident working across both technical and non-technical stakeholders Strong communicator who can translate complex ideas into simple solutions Highly organised with strong planning and delivery capability Passionate about improving processes through technology Collaborative, adaptable, and improvement-focused How to Apply: If you are an experienced Power Platform professional looking to deliver impactful automation solutions within a large and collaborative environment, we would love to hear from you. Please apply directly through this advert with your CV. What’s on Offer? Job type: Full-time, fixed term (until 31st July 2026) Location: Royal Holloway, University of London Hybrid: 2 days a month in the office Key Responsibilities: Collaborate with stakeholders to identify and prioritise AI use cases with strong business value Gather and refine requirements with operational teams and translate them into technical solutions Design, build, and implement AI-enabled solutions using Microsoft Copilot, Copilot Studio, and Azure AI services Develop prototypes and proof-of-concept solutions to assess feasibility and impact Build conversational agents, automations, and natural-language tools to support business needs Support testing and troubleshooting of AI solutions to ensure quality and performance Produce documentation, prompt libraries, and reusable AI assets to support knowledge sharing Provide expert guidance on AI capability and best practice across the organisation Skills, Experience, and Requirements: Essential: Experience designing and implementing enterprise AI or automation solutions using Microsoft technologies Strong experience with Microsoft Copilot, Copilot Studio, Power Platform, or Azure AI services Ability to design and deliver AI-enabled solutions in complex environments Strong communication skills with the ability to explain technical concepts to non-technical stakeholders Experience supporting the development lifecycle and working within structured delivery frameworks Strong analytical and problem-solving skillsDesirable: Experience building conversational agents, bots, or automation workflows Experience running workshops and gathering technical requirements Knowledge of Agile or ITIL frameworks Experience in a large organisation delivering digital or AI transformation projects Relevant AI or Microsoft certifications Our Ideal Candidate: A proactive and innovative problem-solver with a strong technical mindset Confident working across both technical and non-technical teams Able to translate complex AI concepts into practical business solutions Highly organised with strong planning and prioritisation skills Collaborative, adaptable, and committed to continuous improvement Passionate about emerging AI technologies and their real-world application How to Apply: If you are an experienced AI or Microsoft technology specialist looking to shape the future of digital services through AI innovation, we would love to hear from you. Please apply directly through this advert with your CV. If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies

Co-Pilot Engineer - D365 / Power Platform (Contract) £750-800 Inside IR35 Hybrid (London, Glasgow, Remote) 3-Months rolling Overview We're supporting a global consulting-led transformation for a major banking client, focused on modernising HR operations through Microsoft technologies. The programme centres on building a Co-Pilot-enabled HR case management solution, targeting ~70% automation of employee queries across a new Dynamics 365 environment. As a Co-Pilot Engineer, you'll be responsible for designing and building Co-Pilot-enabled workflows and applications across the Microsoft stack, supporting a large-scale HR transformation. While you will be working in an advisory role, we need someone with strong technical capability and the ability to operate within a fast-moving, enterprise programme. Location: This role will be hybrid, your time in-office will be split between London & Glasgow with travel expenses paid. This project starts in May and we can work down notice periods. Core Responsibilities Build and configure solutions across Microsoft Power Platform (Power Apps, Power Automate) Develop and integrate Dynamics 365 Customer Service for HR case management use cases Implement Microsoft Copilot capabilities to automate HR queries and workflows Design scalable, user-focused solutions aligned to enterprise standards Work closely with stakeholders across UK and US teams What They're Looking For Strong hands-on experience across Power Platform and D365 Proven experience delivering case management solutions (Customer Service) Exposure to or experience with Copilot / AI-driven workflow automation Ability to operate in complex, multi-stakeholder environments Clear communicator with strong delivery focus Contract Details Rate: £750-£850 per day (Inside IR35) Duration: Initial 3 months, with strong extension potential Location: Hybrid - London & Glasgow (split across both) Travel: Required (expenses covered) Co-Pilot Engineer - D365 / Power Platform (Contract) RSG Plc is acting as an Employment Business in relation to this vacancy. TPBN1_UKTJ

Microsoft Dynamics 365 Finance & Operations (D365 F&O) Consultant Immediate Start One Month Contract (high possibility of extension) - £500 p/d (Outside IR35) We are seeking an experienced Microsoft Dynamics 365 Finance & Operations (D365 F&O) professional to join our client in leading the support, maintenance, and continuous improvement of their ERP environment. This role will focus on delivering scalable business solutions, supporting financial operations, and driving digital transformation initiatives across the Microsoft ecosystem. Within this role, you will design and support integrations using the Power Platform and Azure services, including Logic Apps, Azure Functions, and Service Bus. The successful candidate will have proven experience across both implementation and post-go-live AMS/support environments within Finance and Operations workflows. You should also have strong experience with DMF, Data Entities, SSRS, ER, Power Apps, Dual-write, BYOD, Lifecycle Services (LCS), and environment monitoring. The ideal candidate will possess strong technical expertise across X++, .NET/C#, SQL, JavaScript, Visual Studio, and D365 extension frameworks. Key Requirements Strong hands-on expertise in Microsoft Dynamics 365 F&O Proven implementation and AMS/support experience X++ .NET / C# SQL & JavaScript Visual Studio D365 Extension Frameworks Power Platform Azure Services, including Logic Apps, Functions, and Service Bus Experience with DMF, Data Entities, SSRS, ER, Dual-write, BYOD, and LCS Duration: Initial 1-month contract with strong possibility of extension Day Rate: £500 per day (Outside IR35) Location: Fully Remote Start Date: Immediate Start TPBN1_UKTJ

Dynamics 365 F&O Senior Finance Lead / UK Wide / Hybrid Working / Rapidly Growing Practice / Major Expansion Ahead / £70,000-£90,000 Depending on Experience & Location Join a Practice That's Scaling Fast This is an exceptional opportunity to join a rapidly expanding Technology & Transformation practice within a Big 4 firm. With significant investment, extensive growth plans, and the ability to draw on deep, long‑standing relationships across existing global clients, this team is scaling at pace - and you can be at the forefront of that journey. As a Senior Manager and Principal Finance Lead specialising in Microsoft Dynamics 365 Finance & Operations, you will shape and deliver complex, global ERP transformation programmes for some of the world's most recognised organisations. This is a role for someone who wants to influence strategy, lead high‑performing teams, and become a trusted advisor to senior finance and technology leaders. What You'll Do Lead and manage the full Finance & Operations solution lifecycle across major D365 F&O transformation programmes. Act as the domain expert in one or more core finance areas: P2P, I2C, R2R, Project Accounting, Fixed Assets. Shape finance transformation roadmaps and define future‑state operating models. Support pre‑sales, scoping, and business case development for new ERP programmes. Build strong relationships with senior stakeholders, guiding them through complex technology‑enabled change. Lead key workstreams and ensure high‑quality delivery across global programmes. Mentor and develop talent within a growing D365 F&O capability. Communicate complex concepts clearly, crafting compelling messages for diverse audiences. Drive strategic thinking, risk management, and decision‑making across engagements. Align technology solutions with real business needs to deliver measurable value. What You Bring Essential Deep expertise in core finance processes (R2R, I2C, I2P or equivalent). Proven experience delivering full lifecycle D365 F&O Finance implementations or large‑scale global ERP programmes. Strong understanding of ERP architecture and integration. Strategic planning, scope management, and risk mitigation capability. Outstanding communication, stakeholder management, and leadership skills. Ability to motivate teams, influence senior stakeholders, and deliver under pressure. Formal finance qualification or equivalent experience. Desired Experience with Project Operations and Project Accounting. Ability to simplify complex concepts and communicate them effectively. Consulting or professional services background. Microsoft D365 certifications. Degree in Finance, Accounting, Business, MIS, or related field. Why Join This Team A rapidly growing practice with huge expansion plans and the backing of a global Big 4 brand. Unmatched access to existing clients, enabling you to work on high‑impact, global transformation programmes. A culture of innovation, collaboration, and inclusion, where your ideas genuinely shape the future. Hybrid working that supports balance, flexibility, and wellbeing - minimal travel Supportive environment that welcomes returners and returning parents, and committed to a diverse, inclusive, and genuinely supportive workplace. World‑class development to help you grow as a leader and subject‑matter expert. A purpose‑driven environment where your expertise directly influences client success and team capability. Dynamics 365 F&O Senior Finance Lead / UK Wide / Hybrid Working / Rapidly Growing Practice / Major Expansion Ahead / £70,000-£90,000 Depending on Experience & Location

Position: Business Development Manager – South Central Job ID: 3581/1 Location: South Central Rate/Salary: OTE £80,000 – £100,000 Benefits: 25 days annual leave (rising to 27 after 3 years) + bank holidays, Group pension scheme (enhanced contributions after 3 years), Private medical insurance (after probation), Life assurance (after probation), Type: Permanent, Full-Time HSB Technical Ltd is a specialist recruiter within the Fire & Security, Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors . We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The below job description will outline this position of: Business Development Manager – South Central Typically, this person will be responsible for developing and growing regional sales across the South Central territory, managing key customer accounts, generating new business opportunities, and strengthening strategic supplier relationships within the electronic security distribution market. HSB Technical’s client is an established and well-regarded business entity operating within the electronic security distribution sector. Duties and responsibilities of the Business Development Manager – South Central: • Account manage existing customers, driving increased revenue and market share. • Generate new business opportunities through proactive outreach and collaboration with internal sales support teams. • Re-engage lapsed accounts and identify new commercial opportunities within the region. • Conduct a minimum of 8 customer visits per week, independently or alongside strategic suppliers. • Attend trade shows and quarterly sales meetings as a key regional representative. • Maintain close relationships with Tier 1 and Tier 2 suppliers to align on customer strategy and growth plans. • Collaborate with internal support teams on reporting, account planning, and sales strategy. • Maintain accurate and up-to-date records within the CRM system. • Promote a culture of trust, performance, and integrity in all customer and internal interactions. Qualifications and requirements for the Business Development Manager – South Central: • Proven field sales experience within the electronic security distribution industry or similar technical sales environment. • Strong negotiation, communication, and presentation skills. • Commercial awareness with a clear understanding of profit-driven sales. • IT literate and experienced in using CRM and reporting tools. • Highly organised, numerate, and detail-oriented. • Sales qualifications or formal sales training (desirable). • Experience using Microsoft Dynamics and/or Salesforce (desirable). This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role

Technical Sales Manager (North), European Stormwater Division HydroInternational is now proudly part of Tarmac, within the CRH Group, combining specialist water-management expertise with the scale, stability and opportunity of one of the UK’s leading construction materials businesses. For over 40 years, Hydro International has been recognised for engineering excellence in advanced water management solutions. Working with municipal, industrial and construction customers worldwide, we help to improve water performance, reduce environmental impact and protect communities from flood risk and water pollution. Operating in more than 40 countries and supported by a global network of over 80 distribution partners, Hydro plays a key role within CRH Infrastructure Products, leading the water management industry through innovation, sustainability and a safety‑first culture. As part of Tarmac, we are building an even stronger platform for growth, collaboration and career development. career. The Role We are seeking a Technical Sales Manager (North) to drive specification growth across the UK stormwater market. This is a strategic, national role focused on influencing design at the earliest possible stage. You will work closely with engineers, designers, local authorities and major contractors to secure product specifications, shape technical solutions and position Hydro’s industry‑leading technologies across infrastructure, residential and commercial projects. It’s an ideal opportunity for someone who enjoys combining technical knowledge with commercial influence — building long‑term relationships, delivering CPDs and turning early‑stage engagement into successful project outcomes. What You'll Be Doing In this role, you will: Develop and deliver a national specification sales strategy for the UK stormwater sector Secure product specifications by engaging with consultants, engineers, local authorities and major contractors Influence key technical and design decisions at concept and planning stage Build and manage a strong project pipeline, tracking opportunities through CRM Deliver CPD presentations to engineering, design and architectural practices Represent Hydro at industry events, exhibitions, seminars and trade shows Work collaboratively with Regional Sales Managers to support forecasting and project conversion Partner with internal technical, proposals and customer service teams to ensure effective solution delivery Provide market insight, including competitor activity, emerging trends and customer needs Ensure all activities comply with Health & Safety requirements and ISO 9001 standardsAbout You Technical & Sector Expertise Strong experience in technical solution selling Good understanding of Civils, Infrastructure, Residential and Commercial construction markets Ability to interpret drawings, specifications and design documentation Sales & Influencing Skills Proven track record in specification‑led sales Strong communication, presentation and negotiation skills Confidence building relationships with stakeholders at all levels Personal Attributes Highly self‑motivated, organised and comfortable managing a national territory Professional, collaborative and customer‑focused Results‑driven with excellent time‑management skillsExperience & Qualifications Required: Experience in technical sales within the construction sector (civils/infrastructure preferred) Proven success securing specifications at design stage Experience delivering CPDs or technical presentations CRM experience (Microsoft Dynamics 365 desirable)Preferred: Experience in stormwater, drainage or environmental engineering Knowledge of SuDS, stormwater legislation and planning frameworksTools & Technology Microsoft Dynamics 365 CRM Digital project intelligence tools (e.g. Barbour ABI) MS Office and digital presentation platformsWhy Join Us As part of Tarmac and the wider CRH Group, you’ll benefit from the scale and stability of a global organisation alongside the specialist expertise of Hydro International. Our benefits include: Competitive salary Annual discretionary bonus Pension scheme with significant employer contribution Life cover – 2× annual salary Company sick pay Minimum 23 days’ holiday plus bank holidays Flu vaccinations DSE eye tests Mental Health First Aiders and wellbeing support Ongoing training, development and career progression opportunitiesWhat Hydro International (Part of Tarmac) Offers You A culture that encourages growth, development and internal promotion Opportunities to build a long‑term career within Tarmac and CRH Exposure to national and international operations The chance to make a real impact within a critical, sustainability‑focused sectorTarmac is committed to being a Forces‑friendly employer.If you’re coming from a military background, we’ll support your transition and help you build a successful career with us. We’re proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.If you need any reasonable adjustments during the recruitment process, just let us know, we’re here to support you. Ready to build your future? Click ‘Apply’ to get started. Please note: we sometimes close roles early due to high interest, so don’t wait too long! #Tarmac #TarmacCareers Tarmac Trading Limited