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Job Description Join us as a Customer Service Team Leader - 12 Months Fixed Term Contract We’re looking for a passionate and driven individual to lead our Contributions team — someone who thrives on challenge, inspires others, and is excited to make a real impact. The Contributions team sits in our Client Services area and is responsible for a wide range of tasks, including: • Overseeing and processing Direct Debit instructions, • Processing cheque payments into accounts, • Refunds of contributions and subscriptions in line with HMRC guidance, • Investigating, updating and correcting ISA and LISA annual allowances What we’re looking for: We’re seeking someone who can bring energy, structure, and vision to the team. You’ll be: • Organised and proactive, with strong time-management skills to juggle priorities and keep the team on track., • A strategic thinker, with a good grasp of CASS rules and the ability to spot trends and drive improvements., • A planner, able to manage resources around shifting monthly deadlines., • Confident and composed, especially when handling FTRs and complaints., • A motivator, with a positive, can-do attitude and the ability to lift team morale., • A mentor, who can spot potential and help others grow., • A coach, comfortable giving constructive feedback and celebrating great performance., • A change champion, who communicates updates clearly and positively., • A role model, who consistently goes above and beyond for customers and colleagues. Your key responsibilities: As Team Leader, you’ll be at the heart of the team’s success. You’ll: • Manage and distribute workloads to meet SLAs and team goals., • Deliver daily and monthly MI to track performance., • Lead regular team meetings, 1:1s, and performance reviews., • Coach and develop team members to deliver outstanding service., • Keep processes up to date and aligned with company standards., • Ensure full compliance with FCA regulations and report breaches promptly., • Accurately log and report complaints and breaches., • Collaborate with other teams to improve processes and customer experience., • Monitor and escalate system/process issues., • Oversee regular team tasks and support CASS audits., • Assisting the Contributions Manager in any other areas as required Competence, knowledge and skills: • Financial administration experience including but not limited to SIPPs, ISAs and GIAs., • Previous experiencing in leading a team either in a permanent role or stepping into a leadership role ad-hoc., • Excellent customer service skills., • High level of planning, organisation and time management., • Ability to motivate the team., • Proficiency with Microsoft Office programs, specifically Word and Excel., • Enthusiastic and inquisitive with a ‘can do’ attitude. For internal applications, the closing date for this role will be 26 June 2026. About AJ Bell AJ Bell is one of the UK’s fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we’re helping more people take control of their financial futures. We’re proud to be recognised as one of the UK’s Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026 a reflection of our supportive and collaborative culture. What we offer • Starting salary of 30,900 (depending on experience), • 26 days holiday, increasing with service + buy/sell scheme, • 7% Pension with matched contributions, • Discretionary bonus scheme, • Share schemes (including free shares and BAYE), • Health Cash Plan and discounted private healthcare, • Free onsite gym, • Enhanced family leave (subject to qualifying criteria), • Travel and bike loan schemes, • Employee Assistance Programme Life at AJ Bell • Regular social events including summer and Christmas parties, • Learning and development opportunities tailored to you, • Casual dress code, • Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 60% of your working time per month spent in the office. For new starters, there’s an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We’re committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you. Qualifications Additional Information

Roving Chef, £35,000 plus car allowance (extra £3k), tronc and mileage - package of around £43,000! MUST DRIVE! Roving Head Chef required for this well known premium pub company to work across various sites within Lancashire, Cheshire and Manchester. Your role will involve working in different sites, trouble shooting, staff training, rotas, GP targets, menu development plus all the various roles that come with the day to day running of a busy pub kitchen. As Roving Head Chef you must to a strong leader & team motivator. The Roving Chef with be able to adapt to different challenging situations and be flexible to deal with arising challenges in various sites. Experience as a Sous Chef would be ideal. Great ocmpany to progress your career with. The successful candidate will have the ability to prepare foods to a high standard, excellent man management skills, hardworking and will have good communication skills. A proven track record, strong development, career driven with fresh ideas will express drive, success and passion for the position. Applications from strong Sous Chefs looking for their first Head Chef role are welcome. BENEFITS

Great choice, outstanding value, market leading customer service. That's Topps Tiles. But there's more too: for example, did you know just how ambitious and fast-moving we are as a business? We are continuously investing in our organisation to give our teams the tools they need to stay ahead of the competition with exciting plans for the future. We'd love you to help us make those plans happen. Topps Tiles is the UK's number one tile retailer, renowned for our extensive range of high-quality tiles and exceptional customer service. With over 280 stores nationwide and a team of 1,600 dedicated experts, we're more than just a business - we're a community. Small teams with big ambitions who trust each other, celebrate success, and put the customer at the heart of everything we do... that's the Topps way. What we're looking for As a Deputy Manager, you'll be right at the heart of your store's success. Working closely with the Store Manager, you'll help lead, motivate and inspire the team - championing standout service while driving strong commercial results across our trade business. This is your chance to make a real impact. You'll strengthen local trade relationships, build loyalty, and make sure our trade customers see Topps as their number one destination for everything tile-related. You're a confident communicator, a natural motivator and a trusted partner to customers. You've worked in retail, you've led teams, and you can show us where you've smashed sales and profit targets. What You'll Be Doing • Supporting the Store Manager to lead and motivate the store team, ensuring consistent delivery of great service, strong sales behaviours and operational excellence., • Taking ownership of the trade side of the business - growing relationships, driving repeat purchases and increasing local trade market share., • Using the Topps Sales Framework to proactively build meaningful relationships with trade customers, uncovering their needs and confidently recommend the right products., • Coaching and engaging the store team to help them spot opportunities, strengthen customer conversations and deliver both trade and retail sales and profit targets., • Leading by example on the shop floor - influencing, inspiring, and closing sales with confidence., • Ensuring the store maintains high operational standards and delivers an unrivalled customer experience every time. No Trade Experience? No Problem. If you're confident, energetic, customer-focused and up for learning, we'll provide full training in: • Trade and retail product knowledge, • Consultative selling skills, • Leadership and team coaching, • Our Topps Sales Framework What's In It for You? • Competitive basic salary, • Sales commission and bonus, • No evening work, • Christmas Eve & Boxing Day off, • Ongoing training, leadership development and real progression opportunities, • Generous Staff Discount, • Access to our Benefits platform with a wide range of discounts from 100s of retailers. If you love talking to people, enjoy selling and feel motivated by results, you'll thrive here. Click Apply today. The application should only take a few minutes if your CV is ready, and we'll be in touch ASAP to arrange your chat with the hiring manager Due to health and safety reasons and the nature of the work in our stores, we would invite applications from those aged 18 or over.Think you know Topps Group? Think again. There's plenty about Topps Group that might surprise you. Like the fact that you don't need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre. Or the fact that that we're Britain's largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide. JBRP1_UKTJ

You will be a proven manager and motivator, who has previously led and development a HR team. You will have a strong background in HR policy development and compliance and have a proven ability to advise and influence senior managers. Are you an experienced HR professional with strong expertise in e

Part-time Fitness Instructor for BAM UK & Ireland in Crawley.Responsibilities include managing leisure business operations, ensuring compliance with health and safety, and supervising staff.

Fitness & Functional Instructor - Lanzarote.Come work at the world's biggest sports resort.Club La Santa is the world’s biggest sports resort – and we continue to set the standard for active and fun holidays.At Club La Santa, guests can enjoy more than 80 different sports on state-of-the-art fac

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Group Fitness & Aerobics Instructor - Lanzarote.Come work at the world's biggest sports resort.Club La Santa is the world’s biggest sports resort – and we continue to set the standard for active and fun holidays.At Club La Santa, guests can enjoy more than 80 different sports on state-of-the-art

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu