Customer support jobs in FailsworthCreate job alerts

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability. Hilti is where in...

WHAT'S THE ROLE? Read all the information about this opportunity carefully, then use the application button below to send your CV and application. As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful inter...

WHAT'S THE ROLE? Do you have the following skills, experience and drive to succeed in this role Find out below. As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a c...

WHAT'S THE ROLE? As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability. WHO I...

Quality Manager Oldham Monday to Friday 38 hours per week between 7:45 am and 5:00pm Permanent Quality Manager The Role Reporting to the QHSE Manager, you will have overall responsibility for the quality standards of the business. Critical to the role is the need to drive the continual improvemen...

WHAT'S THE ROLE? As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability. WHO I...

WHAT'S THE ROLE? As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability. WHO ...

WHAT'S THE ROLE? As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability. WHO ...

Technical Customer Support Engineer responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionality. To directly and positively impact revenue and customer satisfaction by assisting our customers with technical problems when...

Customer Support Technician – Faults. We're looking for someone who loves working with great customers and great colleagues! We're a telecoms business, so our solutions are naturally pretty technical.

We are supporting a growing organisation to recruit for a Customer Support Administrator. Key Responsibilities for the Customer Support Administrator:. Supporting customers, predominantly via email, with the removal process from their portfolio.

Our SaaS client is looking for a Customer Support Team Lead to manage and enhance customer service operations. Lead and support the Customer Support team, ensuring high-quality service delivery. Job Title: Customer Support Team Lead.

Our SaaS client is looking for a Customer Support Team Lead to manage and enhance customer service operations. Lead and support the Customer Support team, ensuring high-quality service delivery. Job Title: Customer Support Team Lead.

Lead and support the Customer Support team, ensuring high-quality service delivery. Our SaaS client is looking for a Customer Support Team Lead to manage and enhance customer service operations. This role is pivotal in ensuring an efficient and professional support experience, handling inquiries,...

As part of the organisation's strategic growth plans, we are recruiting an experienced Sales Leader to manage a global sales team (currently 4/5 people) and to grow new business for Customer Support services to major companies in the video gaming industry. You will need proven experience in manag...

An opportunity exists to join our Customer Support Team at our Manchester HQ as a Customer Support Service Engineer with frequent travel (~50%) to continental Europe, occasionally further afield. Providing customer technical support. Testing of repaired units before returning to customers.

Our award-winning customer support team do not work on commission, and so all their interactions with customers and prospective customers have no agenda to sell, and customers feel no pressure to buy. It’s how you’ll help us deliver the unparalleled support that our customers love. Based in Malt

Our SaaS client is looking for a Customer Support Team Lead to manage and enhance customer service operations. This role is pivotal in ensuring an efficient and professional support experience, handling inquiries, overseeing escalations, and maintaining service quality.

Head of Customer Success / Director of Customer Experience. Coach and mentor junior members of the Customer Success team, supporting their development and elevating team performance. Collaborate closely with Product and Engineering teams to advocate for customer needs, contribute to roadmap prior...

Reporting into the Customer Support Team Leader, you will embody our core values of customer focus, innovation, and teamwork. You'll provide exceptional service to our small business customers customers, enhance their journey, and ensure timely resolution of their queries while achieving monthly ...

Head of Customer Success / Director of Customer Experience. Coach and mentor junior members of the Customer Success team, supporting their development and elevating team performance. Collaborate closely with Product and Engineering teams to advocate for customer needs, contribute to roadmap prior...

Customer Support Technician – Faults A bit about us At Gamma, we’re more than just a leader in Unified Communications as a Service (UCaaS) – we’re a dynamic, forward-thinking team revolutionizing the way businesses connect and communicate. What will you be doing day-to-day?

Collaborate closely with Product and Engineering teams to advocate for customer needs, contribute to roadmap prioritization, and support go-to-market planning for new features. Head of Customer Success / Director of Customer Experience. Coach and mentor junior members of the Customer Success team...

This position offers an exciting opportunity for individuals looking to develop their career in customer support while making a significant impact on client satisfaction. As a Customer Support Executive, you will join our busy team of insurance specialists based in our friendly Altrincham office....

Senior Customer Support Specialist. We are seeking an experienced Senior Customer Support Specialist to join our dynamic team. Proven experience in customer support, preferably within the renewable energy sector.

As a Customer Support Advisor, youll be the first point of contact for customers, handling inbound queries and troubleshooting issues efficiently. With a relaxed and supportive work culture, this is an exciting opportunity to join the support team permanently. Guide customers through their servic...

Our award-winning customer support team do not work on commission, and so all their interactions with customers and prospective customers have no agenda to sell, and customers feel no pressure to buy. Based in Malton, North Yorkshire, our dedicated, friendly team strive to provide the best qualit...

As the Customer Delivery Team Leader, you will lead and manage the administrative functions, including overseeing planning validations, pre-planning applications, complaint handling, performance reporting, planning appeals, support hearings and the development of internal processes. You will mana...

Technical Customer Support Engineer responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionality. To directly and positively impact revenue and customer satisfaction by assisting our customers with technical problems when...

Responsibilities: Lead and support the Customer Support team, ensuring high-quality service delivery Act as the first point of contact for customer inquiries via Freshdesk, web chat, and telephone Oversee escalations and collaborate with resolver groups to resolve complex cases Support testing of...

Our SaaS client is looking for a Customer Support Team Lead to manage and enhance customer service operations. Lead and support the Customer Support team, ensuring high-quality service delivery. Experience in SaaS or IT-related customer support roles.

With a team of over 180 employees spread across seven offices and remote locations in the UK and Ireland we support nearly 2,000 customers, including the largest Sage 200 customer base in the UKI. End to end processes for the Customer Support team. Customer Support operations at Pinnacle.

Support in account management where required, managing relationships and participating in customer review meetings. Strong experience in selling Customer Support/Engagement services. As part of the organisation's strategic growth plans, we are recruiting an experienced Sales Leader to manage a gl...

This role will be responsible for their customer support and supporting their engineering teams ensuring an excellent customer experience in order to support their field-based installation team (x 4) install and service Intruder systems, Fire alarm systems, CCTV, Access Control and Gates and Barr...

Technical Customer Support Engineer responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionality. Ultimately, you will help maintain our reputation as a company that offers excellent customer support. Proven work experien...

Handle a range of live chats and emails including new and potential customers, customer service enquiries, and renewing existing customers. The primary purpose of the Customer Support Agent is to provide excellent sales and service experiences to existing and potential customers via a CRM system ...

Contribute to the development of and updates to customer support documentation to assist customers in finding answers to common queries independently. Customer-centric mindset with a passion for delivering exceptional customer service and ensuring customer satisfaction. Minimum 2+ years experienc...

Now we’re looking for someone confident, capable, and calm under pressure to own the evening shift and support our customers across North America. Supporting new starters and helping customers get the best from iSAMS. Experience in a service desk or customer support environment.

We are supporting a growing organisation to recruit for a Customer Support Administrator. Supporting customers, predominantly via email, with the removal process from their portfolio. Supporting the sales team and attending customer meetings.

As a Customer Support Executive, you will join our busy team of insurance specialists based in our friendly Altrincham office. This position offers an exciting opportunity for individuals looking to develop their career in customer support while making a significant impact on client satisfaction....

Collaborate closely with Product and Engineering teams to advocate for customer needs, contribute to roadmap prioritization, and support go-to-market planning for new features. Coach and mentor junior members of the Customer Success team, supporting their development and elevating team performanc...

Agilent Customer Support Engineers. You will be responsible for supporting our clients with on-site installation of new equipment, preventative maintenance, repairs, and customer training on our. Through our work, we deliver insights and support that keep laboratories running smoothly and more ef...

The primary purpose of the Customer Support Engineer is to deliver responsive and expert support for intelligent automation and low-code software solutions. Our client, a leading Software Vendor, is currently hiring for a Customer Support Engineer. Be able to work in a technical customer-facing r...

Provide first-class support for inbound and outbound calls, emails, and other correspondence, ensuring a seamless experience for every customer. Are you a dynamic, results-driven professional with a passion for delivering exceptional customer service?. At Marsh Finance, we take pride in providing...

This position offers an exciting opportunity for individuals looking to develop their career in customer support while making a significant impact on client satisfaction. As a Customer Support Executive, you will join our busy team of insurance specialists based in our friendly Altrincham office....

The Customer Support Executive is working with the collections department, supporting customer that are in financial difficulty and managing their case through to a satisfactory resolution whilst ensuring a positive customer experience. To be considered for the role of Customer Support Executive....

Reporting into the Customer Support Team Leader, you will embody our core values of customer focus, innovation, and teamwork. Taking inbound calls from customers and providing 1st line support on calls/tickets. You'll provide exceptional service to our small business customers customers, enhance ...

The Customer Support Project Manager role is a hands-on position requiring excellent project management, technical, organizational and communication skills. This position is responsible for the planning, management and execution of Customer Support upgrades and modernization projects for the Logi...