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Multimodal Export Operator - Freight Forwarding - Aberdeen - £35,000 \n About the Company \n Our client is a well-established freight forwarding and logistics business, providing international transport and export solutions across air, sea and road freight. Due to continued growth, they are seeking an experienced Multimodal Export Operator to join their Aberdeen team. \n This is an exciting opportunity to become part of a busy and supportive operations team, managing export shipments across multiple transport modes while delivering excellent service to a diverse customer base. \n Multimodal Export Operator - The details \n\n • Full-time, permanent position\n, • Monday to Friday, 9:00am - 5:30pm\n, • Supportive and collaborative team environment\n, • Ongoing training and career development opportunities\n, • Opportunity to work across multiple freight modes\n, • Long-term career progression within a growing logistics business \n\n Multimodal Export Operator - Requirements \n\n • Previous experience within freight forwarding or export operations\n, • Experience with freight forwarding systems and customs procedures would be advantageous\n, • A good working knowledge of at least two transport modes (air, sea or road freight)\n, • Experience preparing export documentation and customs clearances\n, • Strong organisational skills with excellent attention to detail\n, • Excellent communication and customer service skills\n, • The ability to prioritise workloads and work effectively under pressure\n, • Good negotiation and problem-solving skills\n, • The ability to work independently as well as part of a team\n, • Competent Microsoft Office skills, particularly Excel\n\n Multimodal Export Operator - Responsibilities \n\n • Manage export shipments from booking through to final delivery\n, • Coordinate the full shipment lifecycle, including tracking and invoicing\n, • Prepare quotations across multiple modes of transport, including air, sea and road freight\n, • Complete customs clearance documentation in line with current regulations\n, • Respond promptly to customer enquiries and shipment requests\n, • Liaise with customers, carriers, transport providers and overseas partners\n, • Ensure all operational activities are completed accurately and within agreed deadlines\n, • Deliver a high standard of customer service throughout the shipment process\n, • Work collaboratively within a busy operations team to ensure daily and weekly targets are achieved \n\n About Us \n Detail2Recruitment acts as an employment agency in respect of this position. Due to the volume of applications we receive, we are unable to give feedback on unsuccessful applications. For information on how we use your personal information, please refer to detail2recruitment privacy policy

Import Coordinator – Freight Forwarding – Aberdeen \n £40,000 – £45,000 \n Aberdeen \n Full-time | Permanent \n An established international freight forwarder is looking to recruit an experienced Import Coordinator to join its Aberdeen operation. \n This is an excellent opportunity for an experienced freight forwarding professional with a strong background in international imports, customs clearance and multimodal transport to join a well-established operation handling complex international shipments. \n The Role \n Working as part of the Imports team, you will be responsible for coordinating and processing international shipments across multiple transport modes, managing customs documentation and ensuring shipments move efficiently from collection through to final delivery. \n Key responsibilities will include: \n\n • Coordinating international import shipments across air, ocean and road freight\n, • Booking shipments with overseas agents, carriers, shipping lines and road transport providers\n, • Managing client import requests including EXW collections, customs declarations and final delivery arrangements\n, • Preparing and processing customs declarations through ASM Sequoia\n, • Ensuring customs entries are completed accurately and in accordance with HMRC regulations\n, • Maintaining accurate shipment information across internal freight management systems\n, • Liaising with clients, overseas agents, carriers and transport providers throughout the shipment process\n, • Identifying customs requirements and regulations relating to international imports\n, • Resolving day-to-day operational issues with clients and suppliers, escalating where required\n, • Ensuring jobs are invoiced accurately and within agreed KPIs\n, • Maintaining high standards of compliance across customs, dangerous goods, transport security and company procedures\n, • Providing clients with a high level of customer service and operational support\n\n The Candidate \n The successful candidate will ideally have: \n\n • Minimum 3 years' experience within international imports and freight forwarding\n, • Strong understanding of end-to-end import operations\n, • Experience handling air, ocean and/or road freight shipments\n, • Good working knowledge of HMRC customs regulations and procedures\n, • Experience completing customs declarations using ASM Sequoia\n, • Knowledge of customs regimes and entry types including FCG, End Use, RGR, IPR, OPR, CFSP, ERTS and NCTS\n, • Previous experience using CHIEF and/or current UK customs systems\n, • Strong customer service and communication skills\n, • Excellent attention to detail when processing shipment and customs documentation\n, • Ability to prioritise workloads within a busy freight forwarding environment\n, • Strong organisational and time-management skills\n, • Good Microsoft Office skills, particularly Excel\n, • Ability to work independently while contributing effectively as part of a wider operations team\n\n Apply today for further information and a confidential discussion

Are you the kind of person who gets energised by helping others take the next step? Do you enjoy working at pace, building trust, and keeping things moving behind the scenes? And could you turn every enquiry into a confident application journey? \n We are currently looking for a Recruitment and Admissions Officer to join our busy team in Aberdeen a part-time, permanent role where your organisation, warmth and attention to detail genuinely shape people’s futures. \n Hours of Work: part time - 0.4FTE \n Recruitment and Admissions Officer Duties: \n In this role, you will deliver high-quality administrative support throughout the admissions journey, using established systems and procedures to enhance the applicant experience. You will proactively engage with prospective students, build positive relationships, and provide a friendly, supportive service that keeps applicants informed and confident. You will also support the ICRGU agent network by servicing accounts and updating lead notes via CRM, helping to improve conversion rates and ensuring a smooth path from enquiry through to enrolment. Working effectively within a cross-functional team, you will support recruitment objectives and contribute to achieving student enrolment targets. \n Recruitment and Admissions Officer Requirements: \n\n • Proficiency in Microsoft Office applications, particularly Word, Excel and PowerPoint\n, • Strong administrative and organisational skills, with the ability to prioritise competing demands\n, • Excellent communication and customer service skills, with a welcoming, solutions-focused approach\n, • High level of interpersonal and cross-cultural awareness\n, • Ability to work independently and as part of a small team, while following established guidelines, policies and procedures\n\n Recruitment and Admissions Officer Benefits: \n\n • Competitive salary (£12,100 to £13,740.80)\n, • Permanent contract for stability and long-term progression\n, • Supportive team environment where your contribution is valued\n, • Opportunity to make a real difference to prospective students and the admissions experience\n, • Flexible working patterns to fit around your life\n\n Meet the Organisation: Who We Are and What We Do \n We are part of University Partnerships Europe (UPE), working with ICRGU in Aberdeen as part of an education and training environment built around connecting the right people with the right opportunities. Our goal is simple: deliver an exceptional applicant experience, strengthen relationships with partners and agents, and support successful enrolment through clear processes and great service. \n If you think you are suitable for this Recruitment and Admissions Officer role, please apply now and take the next step towards work that feels worthwhile every day.

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. \n \n As an Contract Logistics Pricing Engineer, your primary responsibility is to work with the EMEIA Commercial teams and Contract Logistics teams to assess the requirements set out by new potential clients and existing clients. \n \n A knowledge of warehousing operations, equipment and flows would be an advantage. You will be required to complete a financial model that captures all relatable costs and sets out our pricing strategies that enhances profitability and competitiveness in our warehousing & Contract Logistics operations. \n \n In this role, you will work closely with various members of the Crane Worldwide team to gather essential pricing data and requirements, including input from Commercial, Solution design engineers optimising warehouse layout and staffing, and developing financial analysis models for executive-level evaluation. \n \n You will be the main point of contact during the Request for Proposal (RFP) process, ensuring a customer-centric approach and alignment with pricing strategies. \n \n Essential Job Functions: \n\n • Responsible for Contract Logistics pricing for new and existing clients and providing analytical assessment for our financial models.\n, • Analyses complex opportunities identifying valuable data about a clients products and business model. Then developing an assessment on how Crane Worldwide might handle this business, identifying the infrastructure and resources needed to service the client.\n, • Developing a comprehensive cost model capturing all the costs relatable to servicing the business and preparing a revenue model showing profitability over the contract period.\n, • Pricing Strategy Development: Develop and maintain pricing strategies for warehouse services, including storage, handling, and value-added services, considering cost factors, market conditions, and profitability goals.\n, • Maintain thorough documentation of the scope of work and assumptions for all integrated logistics opportunities. Identify potential risks and propose alternatives to mitigate risk.\n, • Contract Management: Manage pricing and rate agreements with clients, ensuring compliance and accuracy.\n, • Continuous Improvement: Identify areas for improvement in pricing strategies, tools, and processes and work with the team to implement enhancements.\n\n \n The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. \n \n Physical Requirements: \n The job may require extended sitting or standing, use of standard office equipment. \n \n Other skills and abilities: \n\n • Contract Logistics Knowledge: Understanding of the requirements to handle, move and store different Units of Measure.\n, • Analytical Skills: Proficiency in data analysis, mathematical modelling, and cost analysis to make informed pricing decisions.\n, • Communication: Strong communication skills to convey pricing strategies and data to both internal teams and clients.\n, • Industry Knowledge: Understanding of warehouse and logistics industry practices, warehouse infrastructure, material handling equipment, trends, and competition.\n, • Problem-Solving: Capacity to identify challenges and develop innovative solutions.\n, • Time Management: Excellent organisational and time management skills to handle multiple pricing projects simultaneously.\n, • Must have strong computer skills associated with the utilisation of Excel, PowerPoint, Smart Sheets\n, • Other software skills as preferred, such as Visio, Outlook, Power BI, AutoCad etc.\n\n \n Education and Experience: \n\n • Bachelor’s Degree required\n, • 2+ years of pricing strategy experience\n, • Proficiency in data analysis tools and software.\n\n \n Disclaimer: \n The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. \n \n Recruitment Agency Policy \n At Crane Worldwide3 Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details. \n \n Where recruitment support is required, we will engage trusted partners through a formal written agreement. Any CVs received without such an agreement will be treated as direct applications, and (Company Name) will not be liable for any associated placement fees. \n \n We appreciate your cooperation in respecting this policy.

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. \n \n Crane Worldwide Logistics operational specialists are highly skilled in assessing the packing, lifting, transportation and securing requirements for your most challenging oversized and out of gauge cargo movements. Project Logistics problems - solved! \n \n *crane Worldwide Logistics is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crane Worldwide Logistics via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from Crane WoRldwide Logistics HR/Talent Acquisition team will be deemed the sole property of Crane Worldwide Logistics. No fee will be paid in the event the candidate is hired by Crane Worldwide Logistics as a result of the referral or through other means. \n \n GENERAL DESCRIPTION \n \n The Senior Project Director – Northern Europe is responsible for leading the commercial development, operational execution, and financial performance of the Industrial Projects business across the region. \n \n This role carries regional commercial and operational responsibility and is focused on developing scalable project logistics solutions, delivering complex and high-value cargo movements including heavy-lift, breakbulk, and out-of-gauge shipments. \n \n The successful candidate will support growth across sectors such as energy, infrastructure, industrial manufacturing, renewables, and engineering projects, while helping to build a collaborative, high-performing team environment and ensuring consistent delivery standards across the region. \n \n The role may be performed from a home office or office-based environment, depending on business and operational requirements, with occasional regional and international travel as required. \n \n ESSENTIAL JOB FUNCTION \n Strategic Leadership & Business Development \n\n • Support and execute the regional Industrial Projects strategy aligned with broader business objectives\n, • Identify, develop, and secure project logistics opportunities with industrial clients, EPC contractors, and project stakeholders\n, • Support RFQs, tenders, and solution-based commercial proposals for complex logistics projects\n, • Build and maintain a strong pipeline across target sectors including energy, infrastructure, renewables, and industrial manufacturing\n, • Develop strategic relationships and support regional market growth initiatives\n\n \n Project Solution Design & Technical Oversight \n\n • Oversee the development of end-to-end project logistics solutions, including multimodal transportation strategies\n, • Support technical feasibility reviews including route assessments, transport planning, and operational risk evaluation\n, • Collaborate with internal stakeholders and external service providers on lifting, transportation, and installation planning where required\n, • Review technical and commercial proposals to ensure operational and commercial viability\n\n \n Operational Execution & Delivery \n Oversee execution of complex project cargo movements, including: \n\n • Heavy-lift and oversized cargo\n, • Breakbulk and charter shipments\n, • Time-critical and milestone-driven deliveries\n, • Ensure projects are delivered safely, on time, and in line with customer expectations\n, • Coordinate with subcontractors, carriers, and specialist logistics provider\n, • Promote operational excellence, risk mitigation, and compliance with applicable safety and regulatory standards\n\n \n Financial & P&L Management \n\n • Own full regional P&L, including revenue growth and margin performance\n, • Support regional revenue growth and profitability objectives\n, • Develop pricing models and commercial solutions for complex projects\n, • Monitor financial performance, forecasting, and project cost control\n, • Support procurement activities and vendor management to ensure commercial effectiveness\n\n \n Stakeholder & Client Management \n\n • Act as a senior contact for customers, project stakeholders, and strategic partners\n, • Build and maintain strong long-term business relationships\n, • Coordinate with relevant authorities, regulatory bodies, and logistics partners as required\n, • Represent the business in customer meetings, commercial discussions, and industry events\n\n \n Leadership & Capability Development \n\n • Support the development of a collaborative and high-performing regional projects team.\n, • Promote consistent operating procedures, governance standards, and best practices.\n, • Mentor and support the development of project logistics personnel and internal talent\n, • Encourage continuous improvement in execution quality, customer service, and operational performance\n\n \n The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. \n \n PHYSICAL REQUIREMENTS \n\n • Talking, hearing and using hands to operate computer equipment\n, • Vision abilities required by this job include close vision and the ability to adjust focus\n\n \n OTHER SKILLS AND ABILITIES \n\n • Strong commercial acumen with the ability to originate and close complex project business\n, • Deep understanding of project logistics including heavy-lift, breakbulk, and OOG transport\n, • Experience with multimodal transport planning and execution across international markets.\n, • Strong leadership and team-building capabilities\n, • Excellent stakeholder management and communication skills\n, • Ability to manage multiple priorities within fast-paced and deadline-driven environments\n, • Commercially minded with strong problem-solving and decision-making capabilities\n, • Strong organizational skills with attention to detail and operational execution\n, • Proficiency in Microsoft Office applications and logistics or transport management systems preferred\n, • Ability to work effectively within an international and multicultural business environment\n\n \n EDUCATION AND DIRECT WORK EXPERIENCE \n\n • Bachelor’s degree required (Engineering, Logistics, Supply Chain, or Business preferred) or related discipline\n, • Significant experience within project logistics, project cargo, freight forwarding, or industrial transportation environments\n, • Experience managing complex logistics solutions and customer projects across international markets\n, • Proven background in commercial development, customer relationship management, and operational delivery\n, • Experience working with EPC, infrastructure, industrial, energy, or renewable sector customers is advantageous\n, • Previous experience leading regional teams or cross-functional project activities preferred\n\n \n CERTIFICATIONS AND LICENCES \n\n • Project Management certification (PMP, PRINCE2, or equivalent) preferred\n, • Additional technical or engineering certifications are an advantage\n, • Valid passport and ability to travel internationally as required by business needs\n\n \n Disclaimer: \n The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed

Job Title: \n Project Coordinator Intern \n \n About Us: \n We are a global technology company, driving energy innovation for a balanced planet. \n Together, we create amazing technology that unlocks access to energy for the benefit of all. \n At SLB, we recognize that our innovation, creativity, and success stem from our differences. We actively recruit people with a diverse range of backgrounds and cultivate a culture of inclusion that unlocks the benefits of our diversity. We want to ensure that everyone feels a sense of belonging here and we encourage, enable, and empower our people to foster inclusivity, build trust, and demonstrate respect for all across the organization. \n Global in outlook, local in practice – and with a united, shared passion for discovering solutions, we hire talented, driven people and support them to succeed, personally and professionally. \n \n More than 98,000 employees over 120 countries already started their SLB journeys. Start yours now! \n \n If you would like to know more, please visit our website at https://www.slb.com/ \n \n Location: \n Aberdeen, UK \n \n Summary: \n To provide effective Project Coordinator Intern by interpreting their aftermarket requirements and ensuring that their agreed technical, commercial and legal scope of supply and or service is delivered to their satisfaction within budget. \n \n The evaluation of such requirements are in accordance with Cameron procedures, policies and associated financial strategies as established at local, divisional and corporate level within the organisation \n \n Responsibilities and Duties: \n\n • Comprehend Customer contractual conditions and specifications through established Contract Review process.\n, • Managing projects through the strip, overhaul, repair & upgrade; ensuring delivery and margin are maintained/improved\n, • Management of parts & Rental deliverables\n, • Develop and issue shop packages corresponding to the plan and coordinate their effective and timely progress. Timely highlight and escalate any concerns that may impact the agreed deadline.\n, • Actively and constructively communicate with the Project Manager, department Plant and the Customer to ensure status information is timely available throughout the work.\n, • Organise appropriate meetings in the course of the work and issue minutes.\n, • Maintain a record of all communications related to the work.\n, • Accurate status and progress reporting of orders to management for accurate financial forecasting including margin and cash flow enhancement through budget control, correct invoicing and reduction in aged receivables\n, • Provide project plans and status updates to customers in a timely manner whilst working on a recovery plan if required, ensuring client has the most accurate information and solutions to any issues as soon as practicably possible\n, • Participate in improvement programs\n\n \n \n Essential requirements: \n\n • Last year in BSc or MSc in Business, Engineering or Project Management\n, • Lives in Aberdeen, UK\n, • Effective oral and written communication skills\n, • Good ability to work under pressure.\n, • Ability to carry out job required under minimum supervision in a fast track and demanding environment.\n, • Ability to manage time and resources effectively to meet Customer and Cameron deadlines and requirements, including Project Management skills.\n, • Knowledge of Microsoft Office\n\n \n \n BlueFlex Scheme: \n We offer hybrid working with a combination of on-site & home working days to achieve the right work-life balance and allotted time for participating in volunteering and sustainability efforts. \n \n Certifications and Awards: \n\n • Top Score in the Disability Equality Index as “Best Place to Work for Disability Inclusion” in 2025.\n, • Proud member of Business Disability Inn and Valuable 500 initiative.\n, • Proudly ranked 4.3 out of 5 on Glassdoor for Equality, Diversity, and Inclusion.\n, • Proudly ranked 4.1 out of 5 on Glassdoor for overall employee benefits.\n, • Proudly ranked 4.2 out of 5 overall on Indeed.\n\n \n SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law.

Job Title: \n Workforce Manager Assistant Intern \n \n About Us: \n \n We are a global technology company, driving energy innovation for a balanced planet. \n \n At SLB we create amazing technology that unlocks access to energy for the benefit of all. We are facing the world’s greatest balancing act—how to simultaneously reduce emissions and meet the world’s growing energy demands. Our collective future depends on decarbonizing the fossil fuel industry while innovating a new energy landscape. It’s what drives us. Ensuring progress for people and the planet, on the journey to net zero and beyond. \n \n More than 98,000 employees in over 120 countries have already started their SLB journeys. Start yours now! \n \n If you would like to know more, please visit our website at https://www.slb.com/ \n \n Location: \n Aberdeen, UK \n \n Internship Duration: \n 6 months \n \n Job Summary: \n \n The Workforce Manager Assistant Intern will support the Workforce team in coordinating day-to-day personnel logistics and administrative activities. The role provides exposure to SLB business processes and workforce operations while assisting with training coordination, travel arrangements, and accommodation bookings. \n This position is an excellent opportunity to gain practical experience in a global organization and develop a strong understanding of workforce planning, personnel coordination, and operational support. \n \n Responsibilities and Duties: \n \n • Support the Workforce team with daily operational and administrative activities. \n • Coordinate and book employee training activities. \n • Arrange travel logistics, including flights and transportation bookings. \n • Organize hotel accommodations for employees as required. \n • Maintain accurate records and support workforce coordination processes. \n • Work collaboratively with team members to ensure personnel movements are efficiently managed. \n • Learn and apply SLB business systems, processes, and procedures. \n • Provide general administrative support to the Workforce team as needed. \n \n Essential Requirements: \n \n • Currently studying towards, or recently completed, a degree or equivalent qualification, or possess relevant transferable experience. \n • Demonstrated willingness to learn and develop within a business environment. \n • Strong organizational skills and attention to detail. \n • Ability to manage multiple administrative tasks simultaneously. \n • Good communication and interpersonal skills. \n • Proficiency in Microsoft Office applications. \n • Right to work in the country of employment. \n \n Preferred Skills: \n\n • Interest in workforce planning, operations, logistics, and administrative support.\n, • Positive attitude with a strong willingness to contribute to team objectives.\n, • Adaptable and quick to learn new systems and processes.\n, • Strong customer-service mindset with a collaborative approach.\n, • Eager to develop a long-term understanding of SLB business operations.\n, • Proficient in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).\n, • Skilled in creating and maintaining dashboards for reporting and data analysis.\n\n \n BlueFlex Scheme: \n \n We offer hybrid working with a combination of on-site & home working days to achieve the right work-life balance and allotted time for participating in volunteering and sustainability efforts. \n \n Certifications and Awards: \n\n • Top Score in the Disability Equality Index as “Best Place to Work for Disability Inclusion” in 2025.\n, • Proud member of Business Disability Inn and Valuable 500 initiative.\n, • Proudly ranked 4.3 out of 5 on Glassdoor for Equality, Diversity, and Inclusion.\n, • Proudly ranked 4.1 out of 5 on Glassdoor for overall employee benefits.\n, • Proudly ranked 4.2 out of 5 overall on Indeed.\n\n \n SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law. \n \n #SLB #BalancedPlanet #JoinUsNow #Internship #WorkforceOperations #CareerDevelopment

Company Description \n Due to continued business growth Interventek is currently expanding its project and workshop teams. We have full-time openings based at our head office in Aberdeen. \n Interventek is an innovative subsea engineering business focused on developing state-of-the-art well access systems for the upstream oil and gas sector. This is an exciting opportunity for creative, motivated and ambitious people to join us at a pivotal point of expansion. \n We pride ourselves on an open and inclusive work environment and a flexible approach to working.. Our employee packages have generous employer pension contributions and access to a range of benefits including healthcare and salary sacrifice schemes such as EV and E-Bikes. \n \n Job Summary \n The Project Manager will plan, direct, and coordinate all activities to ensure that project objectives are accomplished within the prescribed timeframes and funding parameters, and that projects comply with customer contract specifications and stakeholder requirements. \n \n Qualifications / Experience / Skills \n\n • Minimum 5 years project management experience, preferably within the oil and gas industry\n, • Project management qualification preferred (e.g., APM)\n, • Competent in project scheduling software\n, • Subsea product knowledge is advantageous\n, • Good level of financial awareness\n, • High degree of professionalism with excellent time management and organisational skills\n, • Excellent communication skills (verbal, written & presentation)\n, • Good problem solver with ability to manage challenging issues\n\n \n Duties and Responsibilities \n\n • Serve as primary interface on assigned projects for internal (Project management, engineering, QA, manufacturing, assembly / test, service, sales, etc.) and external customers\n, • Review agreed work scope as defined within the customer contract / PO and technical specification\n, • Issue work instructions and documentation to required departments (engineering, procurement, QA)\n, • Generate and maintain project schedule, including engineering, procurement, assembly and test activities and monitor/ report on progress.\n, • Evaluate and manage project risks\n, • Deliver project presentations to stakeholders\n, • Chair regular internal project and client meetings\n, • Prepare regular status reports for customers and stakeholders\n, • Maintain project documentation in line with Interventek’s ‘Project Processes’ procedure\n, • Control the issue of project related documentation\n, • Create and maintain project spend and forecast reporting.\n, • Take responsibility for initiating invoicing of project milestones\n, • Identify and prepare customer variation orders and maintain VO register\n, • Assist in pricing exercises and the preparation of proposals for after sales support \n, • Work within the company’s Integrated Management System\n, • Ensure a free flow of project information between departments.\n\n \n All applicants must have the legal right to work in the UK at the time of application. Proof of eligibility will be required before employment can commence. No agencies or third parties. \n \n To apply for these positions, please submit your CV and a covering letter identifying the position for which you are applying to: careers@interventek.com .

Compensation \n £55,000 – £65,000 Base (depending on experience) + Benefits \n \n TL;DR \n\n • Service Delivery Manager for an outcome-based cloud and platform managed service contract\n, • Fast-growing technology consultancy specialising in the energy sector\n, • Location - Aberdeen. Based on the customer’s site\n, • Accountable for SLA and KPI attainment, service governance and customer reporting on a single major contract\n, • Large hybrid multi-cloud estate — Azure, AVS, Arc, AVD/Citrix, OCI, AWS and Microsoft 365\n, • Baseline Disclosure Scotland check required\n, • ITIL certification expected\n, • Energy sector or critical-infrastructure experience a plus\n, • Background from a technology consultancy or managed service provider a plus\n, • Flexible working (we're very relaxed)\n\n \n Who are we? \n Hypercube Consulting is the leading technology partner for the energy sector. We're building a world-class team of technology experts with deep domain knowledge in all things energy. \n To understand more about who we are and what we do, visit our website here: Hypercube | AI for Energy \n \n Role purpose \n We're looking for a Service Delivery Manager to own the day-to-day running of a major cloud and platform managed service contract for an energy sector customer. \n \n This is an outcome-based service, not a body-shop. We are accountable for agreed service levels and outcomes across first-, second- and third-line support and patching. You are the named Service Delivery Manager: the single point of accountability for service governance, performance and escalation, and the person the customer looks to when something goes wrong. \n \n The estate is large and genuinely hybrid spanning two Microsoft Azure tenants, AVS, Arc-enabled servers including offshore compute nodes, Azure Virtual Desktop and Citrix, Oracle Cloud Infrastructure (OCI), AWS and Microsoft 365 tenant administration. Steady-state demand runs at several hundred real tickets a month alongside a monthly patching cycle. \n \n The service runs inside the customer's own ServiceNow platform and their ITIL-aligned incident, request and change processes. You won't be introducing our tooling — you'll be making our delivery work well inside theirs, and evidencing that it does. \n \n Day-to-day work involves running the service governance cadence, holding the delivery team to the service levels, producing the monthly service report and running the monthly service review and quarterly business review. You'll also own the continual service improvement plan and the efficiency and gainshare mechanism. \n \n You will act as a champion and subject matter expert for our service delivery ways of working across the business, helping to cross-skill and upskill others. \n You will also be involved in the outreach and knowledge sharing that Hypercube does. We strongly believe that giving back to the community is an important part of our purpose and the best way to learn. We will help you grow your brand through speaking, blogging, or other outreach methods should you wish. \n \n Accountabilities \n The primary accountability of this role is the successful delivery of the contract against its agreed outcomes and service levels. This covers: \n \n Service governance and performance \n\n • Act as the named Service Delivery Manager, accountable for service governance, performance reporting and escalation\n, • Own attainment of the contracted service levels and KPIs, including incident response and resolution SLAs, patch compliance, backup and restore success, DR test compliance and repeat incident rate\n, • Manage the service credit regime — track exposure, understand where performance is drifting, and act before credits are incurred\n, • Produce the monthly service report covering incident and request volumes, SLA and KPI attainment, patch compliance, change performance, backup performance, and trends and improvement actions\n, • Run the monthly service review and quarterly business review with the customer\n, • Operate the major incident process alongside the customer's Major Incident Manager, including stakeholder communications, post-incident review and problem record creation\n, • Own the operational documentation, run-books and knowledge-base articles produced under the service, and ensure they stay current\n\n \n Customer relationship and commercial \n\n • Maintain strong working relationships with customer stakeholders\n, • Manage the contract's commercial performance\n, • Own the efficiency and gainshare mechanism\n, • Effectively manage the scope of the service\n, • Assess customer feedback and use your creativity to establish, improve and refine the service\n, • Escalate to Hypercube management where the success of the contract is at risk\n, • Team and delivery\n, • Lead the contract delivery team, manage conflict, and ensure the team's processes and tasks are carried out efficiently\n, • Resource the service in full across core hours and 24×7 non-core cover for P1 and P2 incidents — own the rota, on-call arrangements and holiday planning. You are the escalation point when a major incident needs one\n, • Manage finances and budgets, and determine ways to reduce cost without sacrificing customer satisfaction or service levels\n, • Manage risks, actions, issues and decisions (RAID) for the contract\n, • Monitor progress and report on it via agreed channels and to established timelines\n, • Produce high-quality communications, documentation and presentations for colleagues and customers\n\n \n Change and continual improvement \n\n • Own the Handover to Support (HOTS) process for new or migrated services entering the managed service, including acceptance criteria and remediation plans where gaps exist\n, • Maintain and own the continual service improvement plan throughout the term\n, • Maintain a current exit plan and deliver an orderly, low-risk transition-out to the customer or a successor supplier at the end of the contract\n, • Support security and compliance obligations — least-privilege and just-in-time access, personnel screening and joiners/movers/leavers controls, and audit evidence for internal and external audits\n\n \n Requirements \n\n • Eligible to work in the UK\n, • Willing to undergo a Baseline Disclosure Scotland check as a condition of employment\n, • Able to attend the customer's Aberdeen office as required\n\n \n Technical skills \n We understand that this list is extensive — please apply if you fit some or only part of it. We're flexible and are mostly looking for bright people who can adapt as the role grows. We want to see the broadest range of possible candidates from a diverse mix of backgrounds. Technical skills are only part of the equation. \n \n Ideally, you will have hands-on experience with the following in a previous role: \n\n • Running a managed service against contracted SLAs and KPIs, ideally with service credits at risk\n, • Working with ITSM tooling — incident, request, change, problem and knowledge management, and how SLA clocks and hold reasons actually behave\n, • Strong working knowledge of ITIL — certification expected\n, • Major incident management and post-incident review in a 24×7 environment\n, • Enough technical literacy across cloud and infrastructure to hold a credible conversation with both engineers and customer architects — you don't need to be hands-on, but you need to know what you're reading\n, • Service reporting and data — pulling ticket and compliance data, spotting the trend, and presenting it honestly\n, • Excellent client-facing and internal communication skills, written and verbal\n, • Planning skills including the ability to define and fulfil tasks and schedules to an established business rhythm\n, • Negotiation — budgets, schedules, scope creep and the use of resources\n, • Commercial acumen as applied to the financial profile and management of contracts and their relationship to the wider business\n\n \n Additional experience with the following would be beneficial but not essential: \n\n • Fixed-price or outcome-based commercial models, and gainshare or savings-share mechanisms\n, • Patching operations at scale\n, • Backup and disaster recovery operations, restore testing and DR exercises\n, • Transition-in and transition-out of managed service contracts\n, • Microsoft Azure, Microsoft 365, OCI or AWS platform operations\n, • Agile frameworks such as Kanban or Scrum\n, • MS Office (esp. PowerPoint, Word and Excel), Azure DevOps, Jira\n\n \n Other desirable skills and experience \n\n • Experience within the energy sector or another regulated, safety-critical industry\n, • Experience supporting estates with an operational technology or offshore component\n, • Team management\n, • Leadership\n, • Conflict management\n, • Decision making\n, • Effective listening\n\n \n What's in it for you? \n Hypercube is a growing technology and software company that aims to bring in the best possible talent to solve the most interesting challenges for our customers. We're willing to do what it takes to secure the best possible people. We want to build a world-class team. \n \n This is a single, substantial contract to own end to end — you are not spread thinly across a portfolio. You'll have real autonomy over how the service runs, direct access to our existing team of experienced technology leaders and their wider network, and a genuine say in how we shape our managed service offering as we grow it. \n \n You'll also be helped to grow your own brand as you contribute to the outward-facing aspects of this business. \n \n Benefits \n\n • Pension\n, • Flexible working\n, • Events and community\n, • Private health insurance\n, • Health cash plan\n, • EV leasing scheme\n, • Training and events budget\n, • Mentorship programmes\n, • and more to come (we're exploring some cool stuff, watch this space)\n\n \n IMPORTANT!! \n Hypercube is committed to creating a diverse and inclusive employee environment which is as representative as possible of our society. All qualified applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership, pregnancy/maternity, race, nationality, religion or belief, gender, and sexual orientation. \n \n Finally, we would consider part-time, condensed hours, job-share, and other flexible arrangements to secure the absolute best people. If in doubt, please ask, and we'll see how to make it work.

An opportunity has arisen for a CCU Controller to assist with the day-to-day operations within our CCU Department. The CCU Controller is responsible for tracking the movement of our containers via our Contain system. Creating weekly and monthly reports for our clients and suppliers. They are also required to work with other internal departments to prepare invoices and assist with the preparation of risk assessments and work instructions. The successful candidate should have experience in MS Office applications and working knowledge of Excel (intermediate to advanced level). Experience in a fast paced and demanding environment. A strong focus on providing excellent customer service and strong attention to detail is also required. Established in 1920, the organisation has expanded internationally with facilities at a number of prominent ports. The company is part of a wider group operating in over 70 countries with 4,000 people globally

Technical Sales Engineer- Aberdeen The Role The Technical Sales Engineer plays a key role in supporting the sales function by coordinating technical enquiries, quotations, customer communications, and sales activities. The primary objective of the role is to ensure that customer requirements are clearly understood, accurately communicated, and effectively coordinated with the relevant internal teams. Responsibilities Technical Sales Support Provide day-to-day technical and administrative support to the sales function. Act as a key point of contact for technical sales enquiries and coordinate responses with the appropriate internal teams. Interpret customer requirements and ensure relevant information is accurately captured and communicated. Assist the sales team in providing technical information and documentation to customers. Support the preparation of technical proposals, quotations, presentations, and supporting documentation. Ensure quotations, drawings, and technical documents are accurate, complete, and aligned with company quality policies and procedures. Assist with technical reviews of quotations and proposals, escalating technical queries to the appropriate engineering or operations personnel where required. Customer and Stakeholder Coordination Maintain effective communication with customers throughout the enquiry and quotation process. Coordinate customer requests and ensure enquiries are directed to the appropriate internal departments for timely resolution. Support the sales team in responding to customer technical queries, requests for information, and follow-up actions. Maintain strong working relationships with Sales, Engineering, Operations, Quality, and other internal stakeholders. Coordinate the flow of information between customers and internal teams to ensure requirements and expectations are clearly understood. Support customer visits and meetings as required to discuss sales opportunities, technical requirements, and ongoing enquiries. Sales Pipeline and Enquiry Management Coordinate and monitor sales enquiries from initial receipt through to quotation and purchase order placement. Maintain accurate and up-to-date records of enquiries, quotations, opportunities, and sales activities. Monitor and progress outstanding enquiries and follow up with relevant internal stakeholders to ensure timely responses. Track the status of quotations and support the sales team with follow-up activities. Ensure relevant customer and sales information is accurately recorded within company systems. Technical Documentation Coordinate the preparation and submission of technical documentation required to support quotations and sales opportunities. Assist in obtaining relevant drawings, specifications, product information, and technical data from internal teams. Ensure documentation provided to customers is accurate, current, and appropriately controlled. Support the sales team in maintaining consistent and professional customer-facing documentation. Market Research and Business Development Support Conduct research into customers, markets, industries, and potential business opportunities. Assist in identifying potential new customers, markets, and regions for business development activities. Support the sales team with market intelligence and information on potential leads and opportunities. Attend seminars, trade exhibitions, training sessions, and other relevant industry events as required. Assist with the preparation of marketing materials and customer presentations. Reporting and Business Support Prepare and maintain regular reports on sales enquiries, quotations, opportunities, and market activity. Provide accurate sales pipeline information and updates to the Head of Sales and relevant stakeholders. Support the preparation of monthly Key Performance Indicator (KPI) reports. Assist with business forecasting and analysis of sales opportunities. Monitor and report on potential leads, market performance, and factors contributing to successful new business opportunities. Maintain accurate sales and customer records in accordance with company procedures. Continuous Improvement Identify opportunities to improve the efficiency and effectiveness of sales coordination and enquiry management processes. Support the implementation of improved systems and processes for managing technical sales enquiries and customer information. Provide feedback to the sales and management teams on recurring customer requirements, technical queries, and opportunities for improvement. Stay informed of relevant products, services, technologies, and industry developments to support effective customer communication. Requirements Experience Previous experience in sales coordination, technical sales, customer service, engineering, or similar role is an asset. Experience working within an engineering, manufacturing, or technical environment is desirable, particularly within cable and connector environment. Experience supporting quotations, proposals, customer enquiries, or sales processes is desirable. Skills Excellent communication skills, including the ability to clearly understand customer requirements, listen to feedback, and communicate information effectively to colleagues and customers. Strong customer service and relationship management skills. Ability to communicate technical information clearly to both technical and non-technical stakeholders. Strong organisational and administrative skills, with the ability to manage multiple enquiries and priorities. Excellent attention to detail and accuracy when preparing quotations, proposals, and technical documentation. Strong research and analytical skills. Proficient in Microsoft Office applications and other relevant business systems. Strong stakeholder management and coordination skills. Ability to develop practical and creative solutions to problems. Ability to work under pressure, meet deadlines, and use own initiative. Ability to work effectively as part of a cross-functional team. Strong written and verbal communication skills. Effective time management and prioritisation skills. Knowledge Knowledge of technical sales processes, including customer enquiries, quotations, proposals, and order progression. Knowledge of engineering and manufacturing products, processes, and applications is desirable. Understanding of technical drawings, specifications, and product documentation. Understanding of customer requirements and the ability to translate these into appropriate technical and commercial solutions. Knowledge of quotation and sales pipeline management processes. Understanding of quality policies and procedures relevant to customer-facing technical documentation. Knowledge of Microsoft Office applications and relevant CRM or ERP systems. Awareness of relevant industry trends, markets, competitors, and emerging technologies. Understanding of the principles of customer relationship management and business development. Knowledge of CAD or technical software tools is desirable. Engineering or technical qualification preferred but not essential. Salery- up to £60K

Our client is seeking a motivated and professional Field Agent to join their growing team on a Temporary to Permanent basis . This is an exciting opportunity for an individual who enjoys working independently, engaging with customers, and contributing to high-quality field operations. The successful candidate will play a key role in representing our client in the field by conducting site visits, gathering information, supporting customer interactions, and ensuring accurate reporting. The role requires strong communication skills, attention to detail, and the ability to adapt to different working environments. Key Responsibilities: · Conduct field visits to gather data, complete inspections, and support operational activities. · Engage professionally with customers, clients, and stakeholders while delivering excellent customer service. · Accurately record findings, updates, and reports using handheld technology and internal systems. · Communicate field observations and updates effectively with internal teams. · Support issue resolution by identifying concerns and escalating matters where required. · Maintain accurate records and complete all administrative tasks in a timely manner. · Represent our client professionally at all times while working across various locations. · Ensure compliance with all health, safety, and environmental procedures. Candidate Requirements: · Excellent customer service and interpersonal skills. · Strong verbal communication skills and professional phone etiquette. · Comfortable using handheld devices, mobile applications, and digital systems. · Ability to work independently and manage workload effectively. · Strong attention to detail and problem-solving abilities. · Must have a full UK drivers licence and access to reliable transportation and be willing to travel between sites. · Previous experience in debt recovery, credit control, or arrears management is preferred. Role Details : 37.5 Hours per week - flexibility required between the hours of 8am - 8pm Candidates must have own vehicle with business insurance MOT and valid insurance required Comfortable with lone working and distance driving Mileage paid at £0.19p PM. Salary : £13.45 per hour paid weekly . If you are reliable, proactive, and looking for a rewarding opportunity with a respected organisation, we would love to hear from you Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corporate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Friendly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website

Job Purpose The Case Handler will provide high-quality administrative and case management support for non-hazard damp and mould cases, ensuring residents receive a responsive, efficient and customer-focused service. Reporting to the Project Manager (Damp & Mould), the post holder will manage a caseload of damp and mould enquiries, coordinating repairs and associated actions from initial contact through to resolution. The role will involve working closely with residents, surveyors, contractors and internal teams to ensure cases are progressed in line with organisational procedures, relevant legislation and service standards. The Case Handler will play a key role in supporting the organisation's commitment to a zero-tolerance approach to damp and mould, ensuring accurate record keeping, effective communication and timely case progression while maintaining a strong focus on resident wellbeing and compliance. • Manage a caseload of damp and mould enquiries from initial report through to resolution, ensuring cases are progressed efficiently and within agreed timescales., • Respond to enquiries received from residents, colleagues and external stakeholders in a professional, empathetic and customer-focused manner., • Assess and categorise damp and mould cases in accordance with organisational procedures and relevant legislation, escalating complex or high-risk cases where appropriate., • Coordinate appointments, inspections and repair activities, liaising with specialist surveyors, contractors and operational teams., • Provide administrative support to the Damp & Mould team, including diary management, scheduling appointments and maintaining accurate case records., • Monitor case progress and ensure all actions, correspondence and documentation are recorded accurately within case management systems., • Provide residents with advice, guidance and updates throughout the lifecycle of their case, managing expectations and promoting effective damp and mould prevention., • Ensure complaints, enquiries and reports are completed accurately, within deadlines and in accordance with organisational procedures., • Escalate any health and safety concerns, safeguarding issues or reputational risks promptly to the appropriate manager., • Coordinate responses to enquiries from local authorities and other external agencies where required., • Support compliance with the Housing Ombudsman recommendations, internal policies and damp and mould operating procedures., • Build effective working relationships with colleagues, surveyors, contractors and external partners to deliver positive outcomes for residents., • Produce accurate administrative records and support reporting requirements as requested., • Contribute to continuous service improvement by identifying opportunities to enhance processes and customer experience., • Undertake any other duties appropriate to the role and grade., • GCSE English (or equivalent)., • NVQ in Business Administration (or equivalent) or relevant administrative qualification., • Good working knowledge of Microsoft Office and case management systems., • Understanding of damp and mould legislation, including Awaab's Law and associated housing standards., • Knowledge of housing repairs processes and customer service principles., • Awareness of Housing Ombudsman guidance and best practice is desirable., • Knowledge of reporting tools such as Power BI is desirable., • Experience working in an administrative or case handling role., • Experience managing a caseload and coordinating multiple activities simultaneously., • Experience working directly with customers, ideally within the public or housing sector., • Experience maintaining accurate records and managing confidential information., • Experience coordinating appointments, diaries and administrative processes., • Experience working collaboratively with internal teams and external stakeholders., • Excellent customer service and communication skills, both written and verbal., • Strong organisational skills with the ability to prioritise a busy workload and meet deadlines., • Excellent attention to detail and accuracy in record keeping., • Strong analytical and problem-solving abilities., • Ability to manage sensitive conversations with empathy and professionalism., • Ability to work independently while contributing effectively as part of a team., • Good IT and keyboard skills with confidence using multiple systems., • Ability to manage competing priorities in a fast-paced environment., • Commitment to delivering high-quality customer outcomes and continuous service improvement., • Full UK driving licence and access to a personal vehicle., • Ability to travel to properties and office locations as required., • Commitment to equality, diversity and inclusion, health and safety, data protection and organisational policies. Location: Remote (travel required to properties and operational locations) Hours per week: 35 hours per week Bi-Weekly Payments

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work! The Mobility team embodies Remote’s dedication to building a worldwide talent community. They ensure employees transition smoothly across borders, adhering to local laws, and provide extensive immigration and relocation assistance. This allows Remote and its clients to secure top global talent, and their commitment to risk management and clear stakeholder communication is commendable. They improve processes for compliance in remote work and business travel, keeping Remote at the global mobility forefront. Their collaborative approach with vendors and focus on top-notch relocation logistics guarantee seamless transitions for Remote employees, enhancing Remote’s global mobility programs and affirming its leadership in the global talent market. Join Remote at a pivotal time and contribute significantly as a Senior Mobility Specialist within our Onboarding and Mobility team. This role offers the unique opportunity to impact the global employment landscape directly. • Extensive experience in immigration compliance, global mobility, or similar roles in immigration for the United Kingdom., • An in-depth understanding of immigration and typical processes involved in immigration compliance, • Ability to work in a fast-paced, dynamic environment, • Previous experience in the tech industry or a hyper-growth and scaling environment is ideal, • Writes and speaks fluent English; additional languages are a plus, • Experience working remotely is a plus, • Monitor assigned cases through effective utilization of case management and billing systems, • Provide guidance for specific travel needs, counsel on the immigration process, and serve as a point of contact for business travel and sponsorship cases, • Provide legal and strategic guidance on service delivery of immigration compliance to our clients, • Take ownership of senior-level escalations to support Mobility Specialists in all areas of work, • Assist leadership in the management of large projects, • Regularly monitor the Mobility dashboard, communication and help channels to ensure response times adhere to our SLAs and status is accurately reported for client and colleague visibility, • Seek, control, and establish in-house immigration services to increase revenue generation and efficiency, and improve customer satisfaction, • Analyze, prepare and submit visa/work permit applications, • Mentor and support Mobility Specialists and Coordinators, • Actively contribute to documentation for training material of new service offerings and support training rollouts to other departments in process changes, • Establish, maintain, and strengthen internal and external relationships with clients and internal stakeholders, • Independently maintain and monitor immigration law, ensuring ongoing compliance with regulatory changes, and control internal documentation, • Apply immigration knowledge for solution-based responses on complex client cases, • You'll report to: Manager, Mobility, • Team: Mobility, • Location: United Kingdom, • Start date: As soon as possible, • Interview with recruiter, • Interview with future manager, • Assessment, • Interview with Senior Manager, • Bar Raiser Interview, • _ Remote's _ is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries. At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change. At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis. The annual salary range for this full-time position is £54,900 - £61,750 GBP Our full benefits & perks are explained in our handbook at _. As a global company, each country works differently, but some benefits/perks are for all Remoters: • work from anywhere, • flexible paid time off, • flexible working hours (we are _), • 16 weeks paid parental leave, • mental health support services, • stock options, • learning budget, • home office budget & IT equipment, • budget for local in-person social events or co-working spaces We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at _. You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs. If that sounds like something you want, apply now! • Please fill out the form below and upload your CV with a PDF format., • We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote., • If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead. We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to. Please note we accept applications on an ongoing basis.

Technical Project Manager iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Special Projects Location: WeWork Waterloo (Hybrid) Comp: Negotiable (Base) + Company Performance Bonus (10%) + Share Options + UK iProov Benefits We are seeking a Technical Project Manager to join our Special Projects team, dedicated to experimental, first-of-a-kind innovation initiatives and Proof of Concepts. In this role, you will take full ownership of the delivery lifecycle for unique projects, from initial scoping through to successful POC and potential handover to the Product Team. You will adopt a highly proactive, hands-on approach to meet the dynamic needs of our innovation trials, managing intricate technical dependencies and collaborating closely with our software development and science teams. Your focus will be on prioritising workloads and managing deliverables to ensure these projects are delivered on time whilst minimising the impact on the BAU teams. • Scope and drive delivery for experimental, first-of-a-kind innovation projects and Proof of Concepts., • Provide hands-on prototyping support, including some software development moving beyond traditional project management to assist with technical implementation., • Manage complex technical dependencies and logistics to enable rapid iteration during innovation trials., • Collaborate closely with development and science teams to translate technical requirements into functional, trial-ready implementations., • Deliver technical workstreams within large-scale projects as part of wider project teams., • Proven project management experience managing technical projects from concept to delivery., • Familiarity with software engineering and AI tools for rapid software prototyping., • Ability to manage full project lifecycles, from initial concepts to trials and POCs., • Aptitude for "thinking outside the box" to solve unusual technical and logistical challenges in customer-facing trials., • Excellent stakeholder management, with the ability to build trust with senior leaders and engineers., • Strong written communication skills, including the ability to produce crisp status reports and clear escalations. Nice to haves • Experience in identity & access management (IAM), workforce authentication, or fraud prevention, • Familiarity with enterprise security/compliance contexts (SOC 2, ISO 27001), • PMP, PRINCE2, agile or equivalent certification, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

ML Infrastructure Lead About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Scientific Officer Location: WeWork Waterloo - Hybrid Comp: Negotiable (Base) + Company Performance Bonus (20%) + Share Options + iProov Benefits We are looking for a highly capable and hands-on Senior ML Infrastructure Lead to build and scale the technical foundations that enable machine learning to operate effectively in production. This is a hybrid leadership role sitting across machine learning infrastructure, platform engineering and MLOps. You will be responsible for designing and evolving the systems, tooling, processes and standards that allow ML teams to train, deploy, monitor and improve models reliably, securely and at scale. You will work at the intersection of machine learning, software engineering, data, cloud infrastructure and platform reliability, helping bridge the gap between research and production. This role is ideal for someone who can think strategically about long-term platform capability, while still being technically hands-on enough to solve complex engineering and operational challenges. • Lead the design and evolution of our ML platform, infrastructure and MLOps capability, • Build and maintain scalable, reliable and secure systems for model training, testing, deployment, monitoring and lifecycle management, • Develop the infrastructure and tooling that enable ML Engineers, Data Scientists and Researchers to work efficiently and ship models with confidence, • Design robust workflows for CI/CD, model versioning, reproducibility, experimentation, feature management and release management, • Own and improve the production environment for machine learning systems, ensuring strong standards for availability, performance, observability and resilience, • Define and implement monitoring across model and platform layers, including system health, data quality, drift, latency, throughput and cost efficiency, • Build or optimise internal self-service tooling and platform capabilities to reduce friction for teams working on ML use cases, • Partner closely with ML, Data, Software and Platform Engineering teams to productionise models and improve the end-to-end ML development lifecycle, • Support the scaling of infrastructure for both training and inference workloads, including high-throughput, real-time or compute-intensive use cases where relevant, • Drive best practice in governance, security, compliance, auditability and operational rigour across the ML lifecycle, • Improve the efficiency and cost-effectiveness of ML systems, including cloud resource usage, compute environments and deployment patterns, • Mentor engineers and act as a technical leader across ML platform and operations topics, • Help define the roadmap for ML enablement, ensuring the platform can support current needs while scaling for future growth You will have experience working in high growth, fast paced tech-first environments. You are passionate about building & launching quality products that have a positive impact. You’re an experienced product leader with a background in security, identity (IAM), or enterprise SaaS. You combine strategic vision with operational rigour, and you’re motivated by delivering usable, secure, and elegant solutions to complex technical problems. • Proven experience in a senior MLOps, ML Platform, ML Infrastructure, Platform Engineering or Machine Learning Systems role, • Strong hands-on background in software engineering and cloud infrastructure, ideally with direct experience supporting production machine learning environments, • Experience building and operating systems that support the full ML lifecycle, from experimentation and training through to deployment and monitoring, • Strong knowledge of Python and sound engineering principles, including testing, automation and code quality, • Strong experience with cloud platforms such as GCP, • Experience with Docker, Kubernetes and modern containerised deployment patterns, • Strong experience with CI/CD pipelines, infrastructure-as-code and workflow orchestration, • Experience with tools such as Airflow or similar platform and orchestration technologies, • Good understanding of model observability, data quality, feature pipelines, lineage and reproducibility, • Experience designing scalable infrastructure for ML workloads, including training, batch inference and real-time serving, • Strong appreciation of reliability, security, governance and operational excellence in customer-facing or production-critical systems, • Ability to operate across both strategic and hands-on technical work, • Strong communication skills and the ability to work effectively across engineering, product and data teams Nice-to-haves • Experience supporting computer vision, deep learning, LLM or other compute-intensive ML workloads, • Experience with GPU infrastructure, distributed training or high-performance compute environments, • Familiarity with feature stores, model registries and automated retraining pipelines, • Experience building internal developer platforms or self-service ML tooling, • Experience in regulated, high-security or high-availability environments, • Experience leading or mentoring engineers in a scale-up or high-growth technology business, • Familiarity with responsible AI, model governance or risk controls in production ML setting, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Exciting opportunity for a customer service focused individual to join worlds leading logistics provider as an Operations Agent! This position involves working in an office and in a warehouse environment.

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we don't discriminate based on any protected attribute. In fact, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a Community that cares about you! More about PfP Many organisations offer interesting work. Few offer the opportunity to improve lives at scale. At Places for People, we're creating thriving communities, providing homes, support, and opportunities that help people live healthier, happier, and more successful lives. For those who want their work to deliver meaningful impact beyond commercial outcomes, this is a chance to combine professional excellence with genuine social purpose. More about the team The Data and Platform Engineering team are the foundation for the Data Office function. Responsible for designing, building, and maintainingPfP'sdata platform we extract data from source, transform it into a usable format, load it into consumer models andmartsandbuild and manage the infrastructure to do all this work. Data Engineering are transformingthe wayPfPconsumes data. Having transitionedfrom On Premise toGoogle Cloudwe arein the process ofbuildingaleading-edgeData Mesh platform.This is an exciting time to joina growing business function, with the opportunity tomake your markin thearchitecture of theplatform and the development of the data engineering function. More about your?role? The Principal Data Engineer is a senior technical leader who drives the engineering strategy, architecture, and best practices acrossproductdomain squads. This role is pivotal in enabling decentralised data ownership while ensuring consistency, scalability, and interoperability across thedatamesh. Key responsibilities include: • Technical leadership across product domains, • Architecture and design, • Mentorship andcapability building, • Cross domaininteroperability, • Governance and complianceenablement, • Innovation and strategic influence With asolidunderstanding ofGoogle CloudPlatform,the Principal Data Engineeris responsible fortheensuring that thedesignand build ofalldataprocesseson the data platformare robust,performant,and compliant. This includes,dataingestion, data quality / integrity,transformation, securityand encryption,batch management, monitoring, alertingandcost control. In addition toleadingdata processing thePrincipal Data Engineer will help design and build the DataMeshincluding data modelling andthe processing of datafrom raw through the semantic layers. The Principal Data Engineer willidentifyopportunities for automation and process improvement, coachandmentor data engineers, set coding standards and best practices, implement and document data integrity and quality checks, optimise queries, andfacilitatedata engineering collaboration across the team. The Principal Data Engineer will work hand in glove with the PrincipalData PlatformEngineer and the DataDomainArchitectto ensure thatthe data platform anddata pipeline design is optimised and reliable within Google Cloud Platform, documenting the approach and explaining the solution to engineers and non-technical business users. More about you? Youwill havean extensivecloud data engineering backgroundwith deepexpertisein distributed systems, cloudplatformsand modern data stacks. You will have a strong understanding of domain driven design, datameshand product thinking.You will be an excellent communicator and collaborator across technical teams. Having workedon multiple projects within the cloud youhave hands onexperience inmany of thetools and technologieson offer, andyou embrace and learnnewtechnologiesquickly. You havea very clearview of what good looks likeand can formulateplans to deliver a target state working closely with managers and engineers to deliver that vision. You will have multipleyears' experienceworking in GCPwithgood knowledge across the platform and deep knowledgein coreprocessing and orchestration products such asBig Query,DataFlow, DataFusion,Data Stream, Cloud Functions, Data Proc andAirflow / Composer. You will have excellent problem-solving skills,a rigorous approach to code checks / peer reviews and have the strengthof character todrivehigh standardsin the team.You will be able to manageandparticipatein the full development lifecycle of data products. You will haveheld a leading role in a Data Engineering function with responsibility for thedirecting the efforts ofother data engineers though thedesign, build and deployment of complex data solutions.This includes driving the implementation and adoption of CI / CD. You will be self-motivated with excellent leadership qualities, capable of driving innovation and mentoring data engineers. Experience& Skills • A proven track record within Data Engineering,, • Experience in aLead / Principal Engineer role, • Experience in a cloud data platform experience, • GCP experienceand associated tech stack, • Strongunderstanding of Data Mesh principles(direct experience beneficial), • Technical mentoring / coachingskills, • Extensiveexperience with Data Lake / Warehouse solutions, • Strong proficiencyinmultiplelanguageswithSQLandPythonas must haves, • In-depth knowledge of queryoptimization techniques and experience in fine-tuning complex queries., • Strongunderstanding of Data Governance including Data Dictionaries, MDM, Lineage, Data Legislation,and the handling of PII, • Exceptionalcommunication skills and the ability to work collaboratively with cross functional teams, • Experience of Agile / Scrum / SDLC We are a large diverse and ambitious business, which will give you all the challenge you could wish for.? We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:? • Competitive salary, with a salary review yearly, • Pensionwith matched contributions up to 7%, • Excellent holiday package 35 days annual leavewith the option to buy or sell leave, • Cashback plan for healthcare costs up to £500 saving per year, • A bonus scheme for all colleagues at 2%, • Training anddevelopment, • Extra perks including huge discounts and offers from shops, cinemas and muchmore. What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of ourcommitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours. If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities JBRP1_UKTJ

Microsoft Dynamics 365 Solutions Architect (ERP Lead) We are seeking an experienced Microsoft Dynamics 365 Solutions Architect to lead the enterprise architecture for a major digital transformation. This programme replaces a legacy ERP estate with a modern Dynamics 365 platform across Finance, Supply Chain, and CRM operations. Supporting approximately 2,000 back-office users, the initiative has full C-suite backing and is scheduled for parallel design and staggered releases through 2027. The Role & Key Responsibilities ????️ • Technical Governance: Act as the technical authority for Dynamics 365 Finance and Supply Chain Management., • Partner Oversight: Review and critically challenge implementation partner designs to ensure solution blueprints remain scalable, maintainable, and aligned with standard platform capabilities., • Process & Architecture Design: Lead end-to-end solution design across General Ledger, procurement, asset management, and inventory., • Roadmap Governance: Track Microsoft product releases and evaluate upcoming features to keep the platform architecture future-proof., • Hands-on Leadership: Provide Level 3 technical escalation support and mentor internal application and delivery teams., • Peer Collaboration: Join a peer group of five internal Solutions Architects meeting bi-monthly to align cross-domain data, AI, and integration strategies. Technical & Systems Landscape ???? • Core Platform: Dynamics 365 Finance & Supply Chain Management (primary ERP focus) alongside Customer Engagement (Sales, Customer Service, Field Service) touchpoints., • Middleware & Integration: Flowgear orchestrating enterprise integrations alongside Azure Integration Services and Dataverse., • Data & Analytics: Microsoft Fabric data lakehouse utilizing a medallion architecture., • Ecosystem Integration: Established interfaces with Dayforce HCM and surrounding enterprise applications. Candidate Profile ???? • Proven track record leading enterprise-scale Dynamics 365 ERP implementations (7+ years in enterprise business applications)., • Deep functional and technical knowledge of D365 Finance (General Ledger) and Supply Chain Management., • Strong understanding of enterprise integration patterns, API-led architecture, and cloud security standards., • Experience evaluating customisation requirements to balance core business needs with long-term platform maintainability. Package & Working Model ???? • Role Type: Permanent, full-time., • Location: Fully remote (UK or Ireland based)., • Travel: Periodic travel to Dublin for key collaborative workshops (all expenses covered)., • Remuneration: £80, • £85,000 – £100,000 base salary (flexible for exceptional experience) + 15% performance bonus., • Tools & Benefits: Company laptop, smartphone, and fully funded training and certifications.

Who we are Employment Hero is on a mission to make employment easier and more valuable for everyone around the world. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. Since launching, we’ve grown from startup to global scale, reaching double-unicorn status and building a presence across multiple countries, with even more growth ahead. We now serve hundreds of thousands of SMEs, pay millions of employees, and support a growing pool of job seekers finding their next role through our platform. The EH Way At Employment Hero, we’re proud of our unique DNA, which we call The EH Way. • We are Mission First - Our Mission determines what we work on, where we invest, and where we focus. Every decision runs through a single filter: does this accelerate our Mission?, • We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy, • We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale, • We Live by Our Values - we role model our values at all times, • We Expect High Performance - we set a high standard and we’re not satisfied with being average This role As our Senior Manager, Customer Success & Account Management, you’ll be working with our UK Managing Director, and will be instrumental in leading the commercial evolution of our UK Customer Success function. You will lead our regional team to protect and expand our customer portfolio while shifting our operational focus from reactive support to proactive, commercially-driven revenue growth. Your key focus areas will be • Own the revenue trajectory of your book You will carry a Net Revenue Retention (NRR) quota across a portfolio of SMB accounts, accountable for both preventing churn and growing ARR through expansion. This is not a relationship-management role — you are expected to retain, grow, and be measured on the commercial outcome of every account you manage., • Turn adoption into advocacy You will drive measurable product embedding across your portfolio — moving customers from go-live to active across the Employment Hero Platform — and convert the highest-performing accounts into referenceable advocates, case studies, and referral sources. Advocacy is a commercial output, not a nice-to-have., • Intervene before customers tell you there's a problem You will work from a live health score across your book, identifying risk signals before they become churn conversations. You will own the save motion end-to-end — diagnosing root cause, designing the intervention, and closing the recovery — with pre-approved commercial authority to act without escalation., • Raise the bar for how we do CS You will be expected to contribute to the playbook, not just execute it — flagging what is not working, proposing improvements, and helping build the model as we scale. The best CSMs here will leave fingerprints on how the function operates, not just on their own book., • Marketing & Product You will need to align with our Marketing & Product teams both local & global to surface opportunities via Product Marketing and to provide insights to our Product teams that represent requests from our highest value customers. This will include • Directly leading, coaching, and developing the UK CS (including Customer Success Managers, Partner Success Specialists, Hiring Support Specialists and Customer Growth consultants), establishing a high-performance, output-focused culture., • Designing, implementing, and executing proactive account development plans, QBR cadences, and robust risk-reporting playbooks that separate ‘Risk of Churn’ from ‘Actual Churn’., • Identifying and acting on commercial whitespace across our SME customer base, maximizing the monetization of new product features and modular updates., • Partnering with UK Sales, Marketing, Onboarding, Product and Support teams to build a seamless customer journey and capture high-growth regional opportunities., • Working closely with UK Enablement to identify team product capability gaps and quickly execute training on rapid product updates., • Managing team performance objectively and independently to ensure absolute alignment with our high-performance culture and strategic direction. Who you are To thrive at Employment Hero, you’ll need to embody The EH Way - operating with focus, agility, and an obsession with impact. For this role, you’ll also bring • Proven people-leadership experience managing a Customer Success or Account Management team within B2B SaaS (HR, Payroll, recruitment Tech is an advantage), • Demonstrated track record running a team with quota-bearing expansion targets, owning commercial metrics such as NRR and NPS, • Experience leading a team through strategic change management, transforming support or CX functions into commercial account management units., • Strong analytical capability and commercial acumen—comfortable using data and risk-reporting frameworks to understand portfolio health., • Fast learning agility with the ability to rapidly understand a complex, frequently updated SaaS product., • You will have great interpersonal skills as well as a strong bias towards excellent client service coupled with business outcomes. What we can offer At Employment Hero, we don’t just talk about a better way to work. We live it. Joining Employment Hero Means You’ll • Competitive Compensation: A highly competitive base salary and a rewarding, performance-based commission structure tied to regional retention and expansion metrics., • Work in a remote-first environment, giving you the autonomy to do your best work while delivering meaningful outcomes., • Be trusted to own your work, make decisions, and have a real impact from day one., • Access cutting-edge AI tools and technology that help you move faster, think bigger, and amplify your expertise., • Surround yourself with ambitious, high-performing teammates who will challenge, support and inspire you to do the best work of your career., • Own ESOP (Employee Share Options) in one of the world’s fastest-growing technology companies, so you can share in the value you help create., • Enjoy a comprehensive benefits package, including generous parental leave, subsidised egg freezing, a home office allowance, and outstanding learning and development opportunities to support your growth., • Connect with colleagues from around the world at our Annual Global Gathering. We’ve celebrated together in Thailand, Vietnam, Bali and Dubai, and can’t wait to meet in the Gold Coast, Australia, for our upcoming gathering. Privacy and AI Notices We’re AI-first, so may use AI tools to review your applications and support our interviewing and hiring process. They help us cut the noise, surface great talent fast and make sure every candidate gets a fair, consistent experience. These tools do not replace human judgment and the final hiring decision sits with our team. We verify candidate identity and location as part of our hiring process. At Employment Hero, we are committed to safeguarding the privacy of your application data. By applying to this role, you acknowledge our Applicant Privacy Policy made available here: employmenthero.com/legals/applicant-policy/.

Weekend Document Production & Workflow Specialist Location: Newcastle / Predominantly Remote Working Hours: Saturday & Sunday, 6pm – 2am, Permanent About the Firm Our client is one of the world’s largest and most prestigious international law firms. With a strong focus on collaboration, innovation and delivering an exceptional client experience, the firm offers an inclusive and supportive working environment where employees are encouraged to develop their skills and build long-term careers. The Role We are currently recruiting for a Weekend Document Production & Workflow Specialist to join the firm's Global Business Services (GBS) Document Production team. Working as part of the evening weekend shift, you will provide a high-quality, professional document production and workflow service to Partners and fee earners across the firm's global offices. This is a varied role combining document production, workflow coordination, administration and client service, with responsibility for ensuring work is completed accurately, efficiently and within agreed deadlines. Due to the nature of the role, it can be performed predominantly remotely, with an expectation to attend the firm's Newcastle office as and when required by the business. Please note: the working hours for this position are Saturday and Sunday, 6pm – 2am. This is a full-time position and is not available on a freelance basis. Key Responsibilities Document Production & Workflow • Producing high-quality legal and non-legal documentation using Microsoft Word, PowerPoint, Excel and Adobe PDF., • Working from firm templates and tailoring documents to meet specific client and fee earner requirements., • Completing document health checks, document cleaning and document conversions., • Producing graphics, charts, offering circulars, legal review reports, client briefings and technical bulletins., • Preparing mail merges and emailers., • Completing cross-reference checks, revisions, amendments and comparisons/blacklining., • Undertaking copy and audio typing where required., • Prioritising work according to agreed deadlines and requirements., • Ensuring all work is completed accurately and to the required professional standards., • Using the firm's document management system, iManage, to retrieve and return documents., • Producing high-quality tasks and allocating work to Document Production Specialists where required. Workflow & Administration • Coordinating workflow and ensuring requests are accurately logged and maintained within ServiceNow (SNOW)., • Managing deadlines, estimations, time recording and document security requirements., • Acting as a first point of contact for workflow and document production queries during the weekend shift., • Resolving queries where possible and escalating more complex issues to the appropriate management team., • Ensuring best-practice procedures are consistently followed., • Maintaining accurate information across SNOW and relevant spreadsheets/databases., • Providing first-level troubleshooting and applying software knowledge to resolve issues. Global Team Support • Working collaboratively with colleagues to provide a first-class support service to fee earners across the firm's global offices., • Liaising with teams across London, Newcastle, Delhi, Paris and Hyderabad, as well as Virtual Assistant and administrative support teams., • Establishing and maintaining effective communication with colleagues across different offices and time zones., • Working closely with the Weekend GBS Shift Manager during periods of high workload., • Escalating issues, complaints and potential workflow pinch points where appropriate., • Supporting with additional duties and projects as required by GBS Management. Client Service • Providing a proactive, professional and highly responsive service to Partners, fee earners and internal clients., • Acting as a key point of contact when tasks are submitted and ensuring communication is clear, timely and accurate., • Agreeing deadlines with clients and keeping workflow systems updated with all relevant information., • Coordinating exceptional access and SPM requests where required., • Ensuring all client and internal communications are handled professionally and sensitively. About You You will have previous experience within Document Production, preferably gained within a legal, professional services or corporate environment. You will be highly organised, confident working independently and comfortable managing a busy workload within strict deadlines. The role would suit someone who is technically confident, customer-focused and able to remain calm and accurate when working under pressure, particularly when working independently during the weekend shift. Key requirements include: • Excellent copy and audio typing skills., • Strong working knowledge of Microsoft Outlook., • Up-to-date knowledge of Microsoft Office 365, particularly Word, PowerPoint and Excel., • Intermediate knowledge of Adobe Acrobat and Adobe Creative Suite., • Previous experience within a legal, professional or corporate services environment., • Previous document production experience., • Strong written and verbal communication skills, with the ability to communicate effectively with Partners, lawyers and support teams at all levels., • Excellent attention to detail and a commitment to producing high-quality work., • The ability to use initiative and sound judgement when working independently., • Proven ability to prioritise a busy workload and meet tight deadlines. Please note that the weekend evening shift is an essential requirement of the position: Saturday and Sunday, 6pm – 2am. This is non-negotiable.

Plumbing & Heating Engineer We are now looking for additional Plumbing & Heating Engineers to join our team in Aberdeen and surrounding areas. Projects will be based across the North of Scotland, including (but not limited to): Highland Moray, Aberdeen City and Aberdeenshire Key Responsibilities: Ensure compliance with relevant codes, legislation and procedures. Installations, inspections and diagnosing problems/faults within commercial heating systems. This includes boilers, pipework, plant and equipment. Carry out tasks within agreed timeframes. Diagnose and troubleshoot faults, providing effective solutions to minimise downtime. Ensure all work is carried out in accordance with health and safety regulations and company policies. Provide excellent customer service and communication to clients and team members. Skills and Experiences: SVQ/NVQ Level 3 in Heating & Ventilation ECS / CSCS card Welding experience desirable but not essential. Commercial Gas Safe qualifications desirable, but not essential. Strong knowledge of mechanical systems and pipework installation. Mechanical/heating background in construction/engineering Skilled in reading and interpreting technical drawings & specification Ability to work independently or as part of a team A full driving licence in essential What We Offer: Stable, long‑term work on a variety of commercial projects Competitive rate / salary (dependent on experience) Supportive management and team‑focused culture Opportunities for progression within a growing business About Us We are MARCH®. The leading provider of critical engineering services. Supporting the industries we all rely on to improve their infrastructure, process, and digital environments. We work together with our customers to maintain business continuity, optimise output, and drive new standards in productivity, reliability, and sustainability. We help deliver operational resilience, increased performance, and better environmental outcomes, across the board. Why March? Progress is People. MARCH has ambitious plans and central to our future growth is attracting, developing and retaining the very best talent. Whether your role is onsite or office-based, engineering or support, we offer opportunities for all our people to develop their careers and maximise their potential. MARCH is committed to building teams that reflect a wide range of backgrounds, perspectives, and experiences. We believe diverse thinking strengthens engineering, and we welcome applications from all backgrounds. If you need any adjustments during the recruitment process, just let the team know

Are you the kind of person who gets energised by helping others take the next step? Do you enjoy working at pace, building trust, and keeping things moving behind the scenes? And could you turn every enquiry into a confident application journey? We are currently looking for a Recruitment and Admissions Officer to join our busy team in Aberdeen a part-time, permanent role where your organisation, warmth and attention to detail genuinely shape people’s futures. Hours of Work: part time - 0.4FTE Recruitment and Admissions Officer Duties: In this role, you will deliver high-quality administrative support throughout the admissions journey, using established systems and procedures to enhance the applicant experience. You will proactively engage with prospective students, build positive relationships, and provide a friendly, supportive service that keeps applicants informed and confident. You will also support the ICRGU agent network by servicing accounts and updating lead notes via CRM, helping to improve conversion rates and ensuring a smooth path from enquiry through to enrolment. Working effectively within a cross-functional team, you will support recruitment objectives and contribute to achieving student enrolment targets. Recruitment and Admissions Officer Requirements: Proficiency in Microsoft Office applications, particularly Word, Excel and PowerPoint Strong administrative and organisational skills, with the ability to prioritise competing demands Excellent communication and customer service skills, with a welcoming, solutions-focused approach High level of interpersonal and cross-cultural awareness Ability to work independently and as part of a small team, while following established guidelines, policies and proceduresRecruitment and Admissions Officer Benefits: Competitive salary (£12,100 to £13,740.80) Permanent contract for stability and long-term progression Supportive team environment where your contribution is valued Opportunity to make a real difference to prospective students and the admissions experience Flexible working patterns to fit around your lifeMeet the Organisation: Who We Are and What We Do We are part of University Partnerships Europe (UPE), working with ICRGU in Aberdeen as part of an education and training environment built around connecting the right people with the right opportunities. Our goal is simple: deliver an exceptional applicant experience, strengthen relationships with partners and agents, and support successful enrolment through clear processes and great service. If you think you are suitable for this Recruitment and Admissions Officer role, please apply now and take the next step towards work that feels worthwhile every day

Our client is seeking a motivated and professional Field Agent to join their growing team on a Temporary to Permanent basis . This is an exciting opportunity for an individual who enjoys working independently, engaging with customers, and contributing to high-quality field operations. The successful candidate will play a key role in representing our client in the field by conducting site visits, gathering information, supporting customer interactions, and ensuring accurate reporting. The role requires strong communication skills, attention to detail, and the ability to adapt to different working environments. Key Responsibilities: · Conduct field visits to gather data, complete inspections, and support operational activities. · Engage professionally with customers, clients, and stakeholders while delivering excellent customer service. · Accurately record findings, updates, and reports using handheld technology and internal systems. · Communicate field observations and updates effectively with internal teams. · Support issue resolution by identifying concerns and escalating matters where required. · Maintain accurate records and complete all administrative tasks in a timely manner. · Represent our client professionally at all times while working across various locations. · Ensure compliance with all health, safety, and environmental procedures. Candidate Requirements: · Excellent customer service and interpersonal skills. · Strong verbal communication skills and professional phone etiquette. · Comfortable using handheld devices, mobile applications, and digital systems. · Ability to work independently and manage workload effectively. · Strong attention to detail and problem-solving abilities. · Must have a full UK drivers licence and access to reliable transportation and be willing to travel between sites. · Previous experience in debt recovery, credit control, or arrears management is preferred. Role Details : 37.5 Hours per week - flexibility required between the hours of 8am - 8pm • Candidates must have own vehicle with business insurance, • MOT and valid insurance required, • Comfortable with lone working and distance driving, • Mileage paid at £0.19p PM. Salary : £13.45 per hour paid weekly . If you are reliable, proactive, and looking for a rewarding opportunity with a respected organisation, we would love to hear from you Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corporate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Friendly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website

Job Description About the Role The Business Development Manager - Europe & Africa is responsible for identifying, developing, and securing new business opportunities across assigned markets within NOV's XL Systems business. Reporting to the Regional Sales Manager, this role focuses on new customer acquisition, market expansion, and long-term strategic growth across Europe and Africa. Acting as the front end of NOV's growth engine, you will engage with operators, senior decision-makers, and strategic partners to identify and shape early-stage opportunities, influence project specifications, and position NOV's XL Systems solutions as the preferred choice for conductor, casing, and connector applications. Qualified opportunities will be transitioned to the Account Management team for execution and delivery. Success in this role will be measured by the quality of opportunities created, strategic market positioning, pipeline development, and contribution to sustainable business growth across the region. About the Company NOV delivers technology-driven equipment, systems, services, and software solutions supporting energy production and industrial operations worldwide. Through a global network of engineering, manufacturing, and service facilities, NOV helps customers improve safety, efficiency, reliability, and operational performance. XL Systems, part of NOV's Energy Products & Services segment, is a leading provider of conductor, casing, and connector solutions supporting some of the world's most demanding offshore and onshore energy projects. With manufacturing facilities in Batam, Indonesia and Beaumont, Texas, and commercial operations supporting customers globally, XL Systems combines engineering expertise with industry-leading technology to deliver innovative solutions for the energy sector.\ What We Offer Private healthcare, pension scheme, life assurance, and critical illness cover Gym membership support and cycle-to-work scheme Flexible working arrangements with remote working options within the UK Ownership of a strategically important region spanning Europe and Africa Exposure to senior decision-makers within major international energy operators Opportunities to work across global engineering, manufacturing, supply chain, and commercial teams Industry-leading technical training and product development opportunities Long-term career progression into senior commercial, regional leadership, and global business development roles International travel and exposure to diverse energy markets Key Responsibilities Identify, develop, and secure new business opportunities across Europe and Africa to support regional growth objectives Build and maintain relationships with operators, EPCs, drilling contractors, and key industry stakeholders Develop market intelligence and identify emerging opportunities, customer needs, and competitive activity Position XL Systems products and solutions for inclusion in customer specifications and tender opportunities Generate and maintain a robust pipeline of qualified opportunities aligned with strategic growth targets Collaborate with engineering, manufacturing, supply chain, and commercial teams to support opportunity development and customer engagement. Present technical and commercial value propositions to senior customer stakeholders and decision-makers Utilise CRM systems to manage customer activity, opportunity tracking, forecasting, and reporting Represent NOV and XL Systems at customer meetings, industry events, and conferences Support the successful transition of qualified opportunities to Account Management teams for execution and ongoing customer supportDesired Responsibilities Contribute to regional business development strategies and market-entry initiatives Support broader commercial improvement initiatives and cross-functional growth projects Provide market insights and customer feedback to support product development and strategic planning activities Qualifications & Skills Essential Qualifications Demonstrated business development experience within the Oil & Gas industry Strong understanding of OCTG products, large OD conductor and casing systems, and connector solutions Proven track record of identifying and developing new business opportunities and customer relationships Experience engaging with senior customer stakeholders and influencing commercial outcomes Proficiency with Microsoft Office 365 applications, including PowerPoint, Excel, Word, and Teams Experience using CRM systems for opportunity management and sales pipeline development Strong commercial awareness and understanding of complex sales cycles Full UK work authorisation (visa sponsorship is not available for this position) Ability and willingness to travel extensively throughout Europe and Africa Desired Qualifications Degree, HND, or Business Diploma in an Engineering-related discipline Previous experience working within an OEM environment Established network of contacts within energy operators and key industry stakeholders Knowledge of European and African Oil & Gas markets Experience supporting strategic market-entry and regional growth initiatives Additional commercial, sales, or business development qualifications Soft Skills To be successful in this role, you will demonstrate: Exceptional relationship-building and networking skills A proactive, self-driven approach with the ability to work independently Strong strategic thinking and market assessment capabilities Commercial acumen and customer-focused decision making Resilience and persistence when pursuing new business opportunities Excellent communication, presentation, and influencing skills Strong organisational and planning abilities A collaborative mindset with the ability to work effectively across global teams High levels of initiative, ownership, and accountability Why Join Us? This is an opportunity to drive business growth across one of the world's most dynamic energy regions while working with industry-leading technology, global teams, and customers that shape the future of the oil and gas industry. At NOV, you will have the autonomy to build relationships, influence strategic opportunities, and create meaningful business impact across a large and diverse region. You will work alongside experienced commercial, engineering, and operational teams while developing expertise in highly specialised products and solutions. Whether your ambition is to become a regional commercial leader, expand into global business development, or broaden your exposure across international energy markets, NOV provides the platform, support, and opportunities to help you achieve your career goals. #LI-ZS1 About Us Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success. We Power the Industry that Powers the World Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future. Global Family We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget. About the Team Corporate Our family of companies is supported by our global Corporate teams, providing expert knowledge from functions including Human Resources, Information Technology, Compliance, Finance, QHSE, Marketing and Legal centres of expertise. We are structured to provide guidance and service above all to all our business operations

An opportunity has arisen for a CCU Controller to assist with the day-to-day operations within our CCU Department. The CCU Controller is responsible for tracking the movement of our containers via our Contain system. Creating weekly and monthly reports for our clients and suppliers. They are also required to work with other internal departments to prepare invoices and assist with the preparation of risk assessments and work instructions. The successful candidate should have experience in MS Office applications and working knowledge of Excel (intermediate to advanced level). Experience in a fast paced and demanding environment. A strong focus on providing excellent customer service and strong attention to detail is also required. Established in 1920, the organisation has expanded internationally with facilities at a number of prominent ports. The company is part of a wider group operating in over 70 countries with 4,000 people globally

Electrician Aberdeen We are now looking for additional Electricians to join our team in Aberdeen and surrounding areas. Projects will be based across the North of Scotland, including (but not limited to): Highland Moray, Aberdeen City and Aberdeenshire. Key Responsibilities: Install, maintain, and repair electrical systems and equipment in commercial properties. Conduct thorough inspections and testing of electrical installations to ensure compliance with the latest IET Wiring Regulations (BS 7671) Ensure compliance with relevant codes, legislation and procedures. Carry out tasks within agreed time frames. Diagnose and troubleshoot faults, providing effective solutions to minimise downtime. Ensure all work is carried out in accordance with health and safety regulations and company policies. Provide excellent customer service and communication to clients and team members. Skills and Experiences: SVQ/NVQ Level 3 in Electrical Installation or equivalent. SSSTS or SMSTS for supervisory roles. First Aid at work (desirable, can be provided). City & Guilds 2391 (Inspection and Testing) or equivalent qualification preferred. Driving license (preferred for most roles). IPAF & PASMA (desirable, can be provided). What We Offer Stable, long‑term work on a variety of commercial projects Competitive rate / salary (dependent on experience) Supportive management and team‑focused culture Opportunities for progression within a growing business About Us We are MARCH®. The leading provider of critical engineering services. Supporting the industries we all rely on to improve their infrastructure, process, and digital environments. We work together with our customers to maintain business continuity, optimise output, and drive new standards in productivity, reliability, and sustainability. We help deliver operational resilience, increased performance, and better environmental outcomes, across the board. Why March? Progress is People. MARCH has ambitious plans and central to our future growth is attracting, developing and retaining the very best talent. Whether your role is onsite or office-based, engineering or support, we offer opportunities for all our people to develop their careers and maximise their potential. MARCH is committed to building teams that reflect a wide range of backgrounds, perspectives, and experiences. We believe diverse thinking strengthens engineering, and we welcome applications from all backgrounds. If you need any adjustments during the recruitment process, just let the team know

Job Description About the Role As a Field Support Electrician - iNOVaTHERM™ Support Group you will provide specialised electrical, technical and operational support for NOV's iNOVaTHERM thermal processing systems at offshore and onshore projects. The role ensures safe, reliable, and efficient operation of the system in accordance with NOV standards, customer requirements, and applicable regulatory and HSE frameworks. As a Field Support Electrician, you will work as part of a team on Offshore and Onshore operations providing support for Installations, Thermal Processing, Servicing and Maintenance activities. Primarily a global Offshore based role which will require you to mobilise to various countries worldwide but with opportunity for additional work at our workshop's when required. What We Offer Global exposure through international offshore and onshore assignments Opportunity to work with industry-leading thermal processing technology Diverse and challenging work where no two projects are the same Ongoing training and development to strengthen your technical and operational expertise Collaboration with experienced specialists across engineering, operations, service, and technology teams A strong safety culture where employee wellbeing comes first Career development opportunities within a global technology organisation The opportunity to contribute to innovative solutions supporting more efficient and sustainable operationKey Responsibilities iNOVaTHERM™ Support Group Electrical Duties Carry out installation, maintenance, testing, and troubleshooting of industrial electrical systems associated with iNOVaTHERM equipment. Perform electrical work in hazardous area environments in compliance with CompEx and site-specific regulations. Read and interpret electrical schematics, wiring diagrams, loop drawings, and engineering documentation. Install and terminate cables, glands, junction boxes, motors, sensors, heaters, and control panels. Conduct fault finding and repair activities on electrical and control systems. Perform inspection and verification of electrical equipment prior to mobilisation and deployment. Ensure all electrical work is completed in accordance with relevant standards, procedures, and safety requirements. Support commissioning and function testing activities during equipment installations.iNOVaTHERM™ System Operational & Technical Support Provide offshore and onshore technical support for the operation of the iNOVaTHERM™ thermal processing systems, including centrifuges, treatment vessels, controls, and associated auxiliary systems. Monitor system performance, operating parameters, and process data to ensure optimal thermal efficiency and treatment effectiveness. Troubleshoot process deviations, equipment malfunctions, and control system alarms specific to the iNOVaTHERM™ equipment. Support installation, commissioning, start-up, shutdown, and steady-state operation of the iNOVaTHERM™ unit. Act as the iNOVaTHERM Support Group's technical representative offshore for iNOVaTHERM™ operations. Interface directly with client operations, maintenance, and HSE personnel to support day-to-day system operation. Coordinate the daily operation of all equipment in line with operational guidelines. Maintain equipment according to service schedules and make repairs as required during operations. Provide on-site guidance during critical operational phases, upset conditions, and non-routine activities. Monitor global iNOVaTHERM operations from the iNOVaTHERM Remote Operating Centre. Execute all work in compliance with NOV HSE policies, Life Saving Rules, and permit-to-work systems. Participate in Job Safety Analyses (JSA), toolbox talks, and hazard identification related to iNOVaTHERM operations. Ensure company HSE procedures are being adhered to. Support incident investigations, root cause analysis, and implementation of corrective actions when required. Adheres to all safety guidelines and maintain a safe standard of work. Perform and participate in risk assessments ensuring they are current and up to date. Working to strict environmental guidelines while performing critical testing & analysis. Safety, Compliance & NOV Standards Execute all work in compliance with NOV HSE policies, Life Saving Rules, and permit-to-work systems. Participate in Job Safety Analyses (JSA), toolbox talks, and hazard identification related to iNOVaTHERM operations. Ensure company HSE procedures are being adhered to. Support incident investigations, root cause analysis, and implementation of corrective actions when required. Adheres to all safety guidelines and maintain a safe standard of work. Perform and participate in risk assessments ensuring they are current and up to date. Working to strict environmental guidelines while performing critical testing & analysis. Documentation & Reporting Maintain accurate daily offshore reports covering system performance, operating conditions, and issues encountered. Document troubleshooting activities, process adjustments, and equipment interventions. Contribute to NOV operating manuals, work instructions, and lessons learned documentation for the iNOVaTHERM™ system. Provide a detailed handover of current operations to assigned relief. Continuous Improvement & Knowledge Transfer Identify opportunities to improve iNOVaTHERM™ system performance, reliability, and operability based on project experience. Provide operational feedback to iNOVaTHERM Support Group and Regional Support teams. Support Management of Change (MOC) processes related to system configuration or operating practices. Assist with training and mentoring of regional NOV operators on iNOVaTHERM™ operation.Qualifications & skills Essential Qualifications: CompEx Certification (Ex01-Ex04 minimum preferred) Recognised electrical qualification (SVQ/NVQ, City & Guilds, HNC, or equivalent) Experience working with industrial electrical systems Ability to read and interpret electrical engineering drawings and schematics Offshore experience in oil & gas, industrial, or energy sectors Experience performing electrical installations and fault finding Knowledge of hazardous area equipment and practices Strong understanding of electrical safety standards and procedures Experience in offshore and international travel. Computer literacy (good working knowledge of Microsoft Office Excel, Word and Outlook). Knowledge of HMI / PLC Controlled Systems would be advantageous (desirable). Good Health and Safety knowledge. Good English skills, both verbal and written. Offshore certification (BOSIET/FOET, MIST, Medical) Experience with thermal processing or industrial heating systems PLC and instrumentation experience Familiarity with generators, distribution systems, and control panels Mechanical aptitude and process operations experience Proven experience working with Mechanical and/or Hydraulic Equipment or Machinery.Desired Qualifications: Offshore certification (BOSIET/FOET, MIST, Medical) Experience with thermal processing or industrial heating systems PLC and instrumentation experience Familiarity with generators, distribution systems, and control panels Mechanical aptitude and process operations experience Proven experience working with Mechanical and/or Hydraulic Equipment or Machinery.Key Skills & Competencies Strong fault-finding and troubleshooting ability Good communication and teamwork skills Ability to work independently in remote locations High attention to detail and safety awareness Flexible and adaptable approach to field operations Ability to work under pressure in demanding environments Strong organisational and reporting skillsWhy Join Us? Join our Global Family: We offer an inspiring place to work with great opportunities to develop your skills and the opportunity to work with the brightest minds in the oil and gas industry. You will become part of a professional culture where we work together in teams with other dedicated professionals to achieve common goals. NOV is a leading provider of technology, equipment, and services to the global oil and gas industry that supports customers full-field drilling, completion, and production needs. Since 1862, NOV has pioneered innovations that improve the cost-effectiveness, efficiency, safety, and environmental impact of oil and gas operations. NOV powers the industry that powers the world. About Us Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success. We Power the Industry that Powers the World Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future. Global Family We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget. About the Team

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