Online customer support jobs in HalifaxCreate job alerts

Summary\n\nCustomer Service Advisor\n\nDo you enjoy building relationships with customers and colleagues and are looking for genuine career opportunities? Then there's a role here for you!\n\nWe're currently looking for understanding people to join our contact centre teams supporting our home insurance customers across our various banking brands.\n\nPay: £14.40p/hr\nContract Type: Temporary\nContract Length: 6 months\nStart Date: 5th May 2026\nWorking Pattern: Full Time, 35 hours per week\nShifts: Monday to Friday (8 AM - 6 PM), Saturday (9 AM - 1 PM) - every other Saturday with a weekday offWork From Home:\n\nAfter 8 weeks training you can work from home 3 days per week. \nBased in Halifax, our newly refurbished office is just a 10-minute walk from Halifax train station. Plus, enjoy the convenience of free parking on-site!.What You'll Do:\n As a Home Customer Service Consultant, you'll be taking customer calls and doing your best to help them with our products, taking time to understand what matters to them. You will be the first point of contact for customers, and will help in all kinds of issues such as:\n\nHandle incoming home insurance claims via phone and online channels, gathering key information and registering new claims accurately at first notification.\nSupport customers in distressing situations (e.g., theft, damage, loss, major home incidents) by guiding them through the claims process from start to finish.\nAssess claim details and make routing decisions, identifying when cases require specialist teams, escalation, or further investigation.\nIdentify potential fraud, misrepresentation, or non‑disclosure at first contact and direct these cases to the appropriate experts.\nManage complaints and deliver compliant customer service, including having difficult conversations where claims aren't covered and documenting decisions clearly. \n\n What We Offer:\n\nWork from home 3 days per week (after training sign off)\nWeekly Pay\nComprehensive training and ongoing support to ensure your success\nA vibrant and supportive team environment\nOpportunities to develop your skills in the financial services industry\nOnline payslips\nDedicated aftercare team\nAnnual leave allowance\nEmployee Assistance Programme\nAccess to Able Futures \nEyecare vouchers\nAccess to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more\nSmart Spending App\nWorkplace Pension scheme \n\nWhat We're Looking For:\n\nCrucially, you're a people person - working with your team to provide an essential service to our customers.\nThe emotional intelligence to put yourself in the customers' shoes, ask the probing questions needed to determine how we can best meet their needs.\nThe passion and commitment to deliver on your promises and to go above and beyond for people to ensure their policies needs are met.\nAdhere to processes but also be able to think creatively on your feet when required and use your judgment to do the right thing.\nStrong attention to detail and really great communication skills to construct written correspondence when required as well as talking to customers over the phone. \n\n Why Join Us?\n Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.\n We want our people to feel that they belong and can be their best, regardless of background, identity or culture.\n We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.\n And it's why we especially welcome applications from under-represented groups.\n We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.\n\nPontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you

Customer Support Administrator\nSalary £25,000 to £34,000 basic + benefits (depending on experience)\nHome Based - must live in Yorkshire (for occasional meetings and training)\nMonday to Friday, between the hours of 9:00am - 5:30pm.\nAqualine Wellness are looking for an experienced Customer & Sales Support Administrator, who demonstrates a positive attitude with an interest in health and wellness.\nA small, friendly, home-based team with global ambition based in Huddersfield, Aqualine Wellness is recognised as a market leading supplier of saunas and steam rooms, along with other wellness products, for both domestic and commercial use. Over the last few years, Aqualine has experienced rapid growth, and their mission is to become the leading online supplier for health, wellness and leisure products globally.\nAre you an experienced sales/customer support administrator who is a quick learner, self-motivated and can work independently with minimal supervision?\nDo you have a dedicated room at home with zero background noise and disturbance, plus a reliable broadband internet connection?\nRole Responsibilities\n * The role requires a seasoned sales support administrator who can manage incoming calls and emails and help Aqualine’s customers.\n * Dealing with customer queries and incoming sales calls and emails\n * Positively promoting and selling the products that Aqualine offer to customers\n * Identifying the right product for customers and upselling where appropriate\n * Taking customer orders and processing them\n * Maintaining the CRM system and workflow\n * Providing sales administration support\n * Assisting in increasing online sales through optimising current product ranges\n * Adding new product ranges using Magento to the website; adding product descriptions and editing product images and calculating profit margins\n * Liaising with the warehouse and shipping companies to managing international shipments from overseas suppliers\n * Checking invoices against supplier price lists and statements and identifying errors\n * Troubleshooting basic technical issues\n * Managing stock control including placing new orders with manufacturers\n * Providing ongoing competitor price analysis\n * Website blog creation on new products, news and product benefits.\nEssential Skills & Experience\n * Significant experience in providing high quality sales support administration\n * Outstanding customer service and inter-personal skills\n * Positive, confident and personable telephone manner\n * Extremely independent, organised, driven, and self-motivated\n * Trustworthy and reliable\n * A high level of English literacy and numeracy is essential\n * A high level of attention to detail, and a good proof-reader\n * Ability to work to strict deadlines\n * Proficient in Microsoft Outlook and Microsoft Excel\n * Experience of managing website content and keeping it up to date\n * Experience with an ERP / CRM system. Aqualine use Odoo, Linnworks and QuickBooks.\n * A strong interest in health and wellness products\nScreening Questions\nWe are looking for an exceptional administrator who has a proven track record of longevity with their current and previous employers (majority of periods of employment above 2 years). As well as detailing your responsibilities, your CV must showcase your achievements and administration standards.\n- Periods of employment above 2 years.\n- Dedicated room at home with ethernet connection.\n- Prior experience of working from home.\n- Dedicated to Aqualine, no additional jobs or business commitments.\n- Use of a CRM system and sales pipeline to follow up on opportunities.\n- Experience with the addition of products to a website.\n- Experience in calculating pricing for adding products to a website.\n- Understanding of how to optimise a product range on a website to ensure all information is available for customers.\n- Experience with online marketplaces. e.g. eBay, Amazon and Linnworks.\n- Microsoft Outlook & Excel\nInterested? Please send your updated cv by return.\n*Due to the financial aspect of the position and for us to meet GDPR and insurance requirements, references and additional background checks are required.\nTHIS ROLE HAS PREVIOUSLY BEEN ADVERTISED. PLEASE DO NOT APPLY AGAIN AS YOUR DETAILS HAVE ALREADY BEEN CONSIDERED.\nEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful

Position: Customer Chat Support Online (Work from Home). As a Customer Chat Support Specialist working remotely from the comfort of your home, you will be an integral part of our customer service team. Chat Support Excellence: Engage with customers through chat channels to provide outstanding suppor

Monitoring shipments to customers when necessary and ensuring high levels of customer service. Confident interpreting data and providing actionable insights to support commercial teams. As part of a busy team, you will be responsible for supporting the commercial team on the daily execution of the c

Become a Local Delivery Driver with Evri: Join One of the UK’s Biggest Courier Networks.Download the Evri Courier Community App on the App Store or Google Play for a quicker, easier application process or click the apply now button to start your application.Looking for a fresh start

Accommodation Cleaner - Hayling Island - Hayling Island, Hampshire .Job title – Accommodation Cleaner.Location – Meadow Bay Villages, Hayling Island Holiday Park, Hayling Island, PO11 0QS.Part Time, Seasonal, Mondays & Fridays with possible overtime.We are looking for part time accommodation

Become a Local Delivery Driver with Evri: Join One of the UK’s Biggest Courier Networks.Download the Evri Courier Community App on the App Store or Google Play for a quicker, easier application process or click the apply now button to start your application.Looking for a fresh start

As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. Customer Service Assistant - Essex. You should be efficient,

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to £700 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your op

Become a Local Delivery Driver with Evri: Join One of the UK’s Biggest Courier Networks Download the Evri Courier Community App on the App Store or Google Play for a quicker, easier application process or click the apply now button to start your application.Looking for a fresh start or a flex

Become a Local Delivery Driver with Evri: Join One of the UK’s Biggest Courier Networks.Download the Evri Courier Community App on the App Store or Google Play for a quicker, easier application process or click the apply now button to start your application.Looking for a fresh start or a flexibl

Delivering newspapers and magazines to 20-30 customers per day.

Become a Local Delivery Driver with Evri: Join One of the UK’s Biggest Courier Networks Download the Evri Courier Community App on the App Store or Google Play for a quicker, easier application process or click the apply now button to start your application.Looking for a fresh start or a flex

Bridgwater (Central Base) with Nationwide Travel.We are an agency recruiting on behalf of a leading cleaning company seeking reliable and hardworking Industrial Cleaning Operatives to join their specialist team.Based out of Bridgwater, this role involves working across retail sites nationwide, focus

Become a Local Delivery Driver with Evri: Join One of the UK’s Biggest Courier Networks Download the Evri Courier Community App on the App Store or Google Play for a quicker, easier application process or click the apply now button to start your application.Looking for a fresh start or a flex

As a Driver, youll be delighting customers at the final stage of their journey with us - creating that all-important lasting impression. Thats why were on a mission to be the best two-person delivery company around, delivering great experiences to our customers that count. Our colleagues are given t

Become a Local Delivery Driver with Evri: Join One of the UK’s Biggest Courier Networks Download the Evri Courier Community App on the App Store or Google Play for a quicker, easier application process or click the apply now button to start your application.Looking for a fresh start or a flex

We are looking for someone who is organised, friendly and outgoing and has the ability to convey an excellent impression when dealing with customers of all ages. For applicants applying directly on the support staff vacancy page of the Sevenoaks School website, please click on ‘Read more’ a

Early Morning Delivery Drivers Needed!.Join News Team Group, a fast-growing company delivering newspapers and magazines to homes and businesses across the UK.Were looking for reliable, self-employed delivery drivers who are ready to hit the road and make an impact in their local community.Join a tea

We pride ourselves in putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Annual leave (increasing with length of service), a generous pension scheme (matched up

Become a Local Delivery Driver with Evri: Join One of the UK’s Biggest Courier Networks.Download the Evri Courier Community App on the App Store or Google Play for a quicker, easier application process or click the apply now button to start your application.Looking for a fresh start or a flexibl

Experience is not essential as full training will be given, you must have good customer service skills, a working knowledge of vehicles and have a professional can-do attitude.

Become a Self-Employed Delivery Driver with Evri.Join one of the UK’s largest courier networks.Looking for a flexible way to earn that fits around your lifestyle? Join Evri as a self-employed delivery driver working on a schedule that suits you.PLUS, with our Day 1 roadmap, you can get allocated a

Reporting to the Office Manager you will be providing administration support and carry out reception duties.

Become a Local Delivery Driver with Evri: Join One of the UK’s Biggest Courier Networks.Download the Evri Courier Community App on the App Store or Google Play for a quicker, easier application process or click the apply now button to start your application.Looking for a fresh start or a flexibl

Early Morning Delivery Drivers Needed!.Join News Team Group, a fast-growing company delivering newspapers and magazines to homes and businesses across the UK.Were looking for reliable, self-employed delivery drivers who are ready to hit the road and make an impact in their local community.Join a tea

Become a Local Delivery Driver with Evri: Join One of the UK’s Biggest Courier Networks.Download the Evri Courier Community App on the App Store or Google Play for a quicker, easier application process or click the apply now button to start your application.Looking for a fresh start or a flexibl

This is not just a standing behind the till or filling shelves type of role, we’re looking for someone who will deliver a first class customer service experience. Engage with customers, providing exceptional service and promoting our charity’s mission. Collaborate with our E-Commerce tea

Become a Local Delivery Driver with Evri: Join One of the UK’s Biggest Courier Networks.Download the Evri Courier Community App on the App Store or Google Play for a quicker, easier application process or click the apply now button to start your application.Looking for a fresh start or a flexibl

Oasis Restore is seeking Business Support Officers to join our team in supporting the creation of the first secure school in the UK. As part of the Business Support team, the post holder will play a pivotal role in providing effective and high-quality receptionist and administration support to promo

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This is a great opportunity for someone who wants to be part of a growing organisation who can provide a high standard of customer service and clinical care.

Become a Local Delivery Driver with Evri: Join One of the UK’s Biggest Courier Networks Download the Evri Courier Community App on the App Store or Google Play for a quicker, easier application process or click the apply now button to start your application.Looking for a fresh start or a flex

Warehouse Operatives Required – Bourne.Interaction Recruitment are currently recruiting.Unloading containers (handball).

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They provide full sales and product coaching for everybody in their team, however, any experience in a customer facing role may be an advantage. Retail, Hospitality, Bar work, Warehouse, Sales, Sales Assistant Customer Service, Call Centre etc). Customer Sales Assistant - Entry Level.

Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Business for this vacancy.

Warehouse / FLT Driver (Counterbalance) 📍 Halifax 💰 £13 per hour + holiday pay 🕒 Full-time, Monday to Friday We are currently recruiting for an experienced Warehouse / FLT Driver to join a busy and well-established operation based in Halifax.Working Hours: * Mond

Job Title: Warehouse Operative.Contract: Temporary ongoing with permanent opportunities available.Gloucester are recruiting for 12 Warehouse Operatives for their pallets repairing operations.We are looking for candidates who are comfortable using tools such as hammers or nail guns; however, please b

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This role is essential in ensuring materials, stock, and deliveries are managed efficiently to support production and site operations.

Gap personnel are proud to be working together with a largest global manufacturer of Lead-Acid and Lithium-ion batteries based in Swindon, who are currently looking for 2 Warehouse Operatives to support busy Manufacturing company.