Out of Hours Coordinator
2 days ago
Leeds
About Us: 360 Care Group is a fast-growing, values-driven organisation delivering high-quality, person-centred care across CAMHS and Supported Living services. We are committed to safe, consistent, and outcome-focused support that genuinely improves lives. As we continue to expand, we are strengthening our out-of-hours provision to ensure our services remain safe, responsive, and well-supported at all times. The Role: We are recruiting 2 Out of Hours Coordinators to join our team. This is a fully remote, part-time role offering flexibility while playing a vital part in supporting services outside of standard working hours. You will be the key point of contact during the weekends, and bank holidays, ensuring incidents, safeguarding concerns, and staffing issues are managed effectively and escalated appropriately. Hours & Shift Pattern: • This is a part-time role of approximately 24 hours per week, covering out-of-hours weekends and bank holidays. We are open to either a single 24-hour shift or two 12-hour shifts (day or night), depending on service needs and candidate preference where possible., • The role involves fixed weekend and bank holiday cover. Additional commitment: • 08:30 AM – 09:30 AM on Monday, and/or, • 1 hour during weekday daytime for 1:1s, handovers, and supervision. Key Responsibilities: • Act as the main point of contact for all out-of-hours calls and incidents, • Assess risk and triage situations appropriately, • Support and guide care staff in real time, • Manage safeguarding concerns and operational escalations, • Coordinate emergency staffing cover when required, • Maintain accurate records on internal systems, • Ensure clear and structured handovers between shifts, • Escalate high-risk issues in line with policy About You: • Experience in care, support work, coordination, or similar environments, • CAMHS experience is desirable but not essential, • We are looking for calm, confident professionals who can think clearly under pressure and make effective decisions in real time., • Strong safeguarding awareness and escalation skills, • Excellent communication and decision-making ability, • The ability to remain calm in high-pressure situations, • Competence using digital systems Important Requirements: • Must be comfortable working out-of-hours consistently, • Must be willing to work weekends and bank holidays, • This is a part-time role (around 24 hours per week), • Enhanced DBS and full pre-employment checks required
Chef & Cook
Waiters
Bar Staff
Retail
Kitchen Porter
Barista
Fast Food
Accounting & Finance
Animal Care
Art, Media, Design
Child Care
Cleaning
Construction & Trades
Customer Service
Driver & Delivery
Education
Engineering
Entertainment
Events & Promotion
Fashion
Healthcare
Host & Hostess
Information Technology
Legal
Management
Manufacturing
Office & Admin
Online Jobs
Sales & Marketing
Salon & Beauty
Science
Security
Sports & Wellness
Warehouse
Writing & Editing
Other
