Optical express jobs in BirminghamCreate job alerts

sk:n Clinics and The Harley Medical Group are two of the UK’s leading providers of advanced skincare, dermatology, and cosmetic treatments. Together, we deliver clinically proven treatments, exceptional safety standards, and outstanding patient care across our nationwide clinic network. We are expanding our leadership team in London and are seeking a dynamic, commercially driven Clinic Manager to oversee day‑to‑day operations, drive performance, and lead a high‑performing clinical and front-of-house team. As Clinic Manager, you will be responsible for ensuring the smooth, safe, and successful running of the clinic. You will lead by example, maintain outstanding customer service standards, and drive revenue growth while ensuring full compliance with clinical governance, CQC, and internal protocols. We are seeking an experienced Clinic Manager to manage our Edgbaston clinic which provides both Aesthetic & Optical services, including post-operative consultations, comprehensive eye examinations, injectable aesthetic treatments and cosmetic post-op consultations. You will be required to work a rota that includes weekends. Reporting to the Divisional director, you will play a key role in ensuring your clinic achieves financial performance by: • Leading, motivating and managing a high performing team., • Delivering industry leading customer service., • Making our vision and values live and breathe., • Effective team rostering, ensuring we have the right people in the right place at the right time., • P&L management, taking every opportunity to minimize costs and maximise revenue. As a Clinic Manager working for Optical Express you will receive structured training and on-going support to achieve success through the development of your team, world class service, exacting standards and financial rigor. As well as genuine opportunities for personal development, we also offer a generous basic salary, industry leading bonuses, a pension, 29 days holiday (inc. bank holidays) and substantial staff discounts. Finally, it’s an opportunity to join the UK’s market leader within the rapidly expanding Aesthetic, Cosmetic and Optical industries. You too could be changing lives by helping people to achieve greater self-confidence through better skin and eye health. What will we look for in you? • Ideally you’ll have a minimum of three years Management experience gained within either the Optical, Private Health, Beauty / Spa, Hospitality, Retail or Service sectors., • Experience of working within a target driven and fast paced environment., • Proven people management skills, capable of building and leading high performing teams., • Excellent organizational and communication skills, • Experience of P&L Accounts or budgetary management to control costs., • A positive ‘can do’ attitude., • Drive, determination and ability to overcome ambiguity and the daily challenges of ‘management’., • A good understanding of statutory policies such as HR and Health and Safety. Experience of CQC policies and procedures is a distinct advantage. Optical Express is an equal opportunities employer.

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UKs leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. We are seeking an experienced Clinic Manager to manage our Edgbaston clinic which provides both Optical & Aesthetic services, including post-operative consultations, comprehensive eye examinations, injectable aesthetic treatments and cosmetic post-op consultations. You will be required to work a rota that includes weekends. Reporting to the Divisional director, you will play a key role in ensuring your clinic achieves financial performance by: • Leading, motivating and managing a high performing team., • Delivering industry leading customer service., • Making our vision and values live and breathe., • Effective team rostering, ensuring we have the right people in the right place at the right time., • P&L management, taking every opportunity to minimize costs and maximise revenue. As a Clinic Manager working for Optical Express you will receive structured training and on-going support to achieve success through the development of your team, world class service, exacting standards and financial rigor. As well as genuine opportunities for personal development, we also offer a generous basic salary, industry leading bonuses, a pension, 29 days holiday (inc. bank holidays) and substantial staff discounts. Finally, it’s an opportunity to join the UK’s market leader within the rapidly expanding Aesthetic, Cosmetic and Optical industries. You too could be changing lives by helping people to achieve greater self-confidence through better skin and eye health. What will we look for in you? • Ideally you’ll have a minimum of three years Management experience gained within either the Optical, Private Health, Beauty / Spa, Hospitality, Retail or Service sectors., • Experience of working within a target driven and fast paced environment., • Proven people management skills, capable of building and leading high performing teams., • Excellent organizational and communication skills, • Experience of P&L Accounts or budgetary management to control costs., • A positive ‘can do’ attitude., • Drive, determination and ability to overcome ambiguity and the daily challenges of ‘management’., • A good understanding of statutory policies such as HR and Health and Safety. Experience of CQC policies and procedures is a distinct advantage. Optical Express is an equal opportunities employer.

Job Title - Optometrist Location - Dudley & Wolverhampton As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our expert Surgeons undertake more procedures collectively than any other national provider. For over 35 years, millions of patients have trusted Optical Express with their eye care. We are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. A fantastic opportunity has become available for an optometrist to provide care to patients from our consultation clinics in Dudley and Wolverhampton. You will work as part of a multi-disciplinary team alongside experienced eye care professionals, including ophthalmologists, and play a crucial role in the delivery of a diverse range of clinical eye care services to our patients. The ideal candidate must be a GOC registered optometrist, with ideally a minimum of 2 years PQE. At Optical Express, no two days are the same. Your role will be varied and can include: • Pre and post-operative consultations for our refractive and cataract surgery patients, • Providing clinical support to our ophthalmologists., • Providing Essential and Advanced Eye examinations for our patients Your package: We are committed to providing optometrists with rewards and benefits that really make a difference. The fantastic range of benefits you will receive include: • A market leading salary, • Salary enhancement through our Performance Pay scheme, • 33 days annual leave per year, increasing with length of service, • Pension Scheme, • Private Healthcare, • Paid Professional Fees, • Indemnity Coverage, • Independent Prescribing Sponsorship and Placement Assistance, • Access to Optical Express CET courses, • Complimentary or discounted Laser Eye Surgery, Intraocular Lens surgery or Lipiflow treatment, • Generous Optical Express Friends and Family Discount scheme Full and part time opportunities are available. Relocation allowances will be considered. Optical Express is committed to providing clinicians and patients alike with access to state of the art diagnostic and treatment technologies from a range of market leaders such as Carl Zeiss and Johnson & Johnson Vision. Full refractive and cataract surgery training will be provided and is delivered by experienced clinicians. To ensure you have maximum support day-to-day in the clinic, you will work alongside an exceptional professional team, as well as having access to invaluable guidance from the Clinical Services team, which includes some of the most experienced optometrists and ophthalmologists in the specialist areas of refractive surgery and cataract care.

Job Title - Aesthetic Practitioner Location - Birmingham (Edgbaston) Hours - Full Time or part time hours considered Following their recent acquisition, The Harley Medical Group and sk:n clinics are now part of the same Group that owns Optical Express and ACES, two of the leading ophthalmology providers, dedicated to giving both private and NHS patients world class levels of service and clinical care. We are seeking an Aesthetic Practitioner to join our friendly, reliable and talented team at our Birmingham Edgbaston Clinic. This is a role in which you must be flexible with late nights and Saturdays. The Role: As part of your role as an aesthetics practitioner, you will be responsible for meeting and greeting your clients, supporting and advising them on suitable treatments and products available to them and carrying out a wide range of advanced treatments. With outstanding levels of customer service and a genuine care and passion, you will be supporting your clients gain and achieve greater self-confidence through better skin! You will also be supporting with reception, diary management, and general administration and retailing of products. Experience, Qualifications and Personal Qualities: • Qualified to Level 3 in Beauty Therapy (or equivalent), Level 4 is highly desirable., • A minimum of 2 years’ experience within either an Aesthetics, Day Spa, Beauty Counter or Salon environment., • Team player, with a positive can do attitude., • Passionate about giving great customer service., • Experience of working to sales targets and be happy to get involved with promotional activity, • You should be willing and able to work evenings and weekends. What we offer: We offer genuine opportunities for career progression within the group and we have a structured career path for Practitioners to become Senior and Advanced Practitioners. We are the UK’s market leader within the rapidly expanding Aesthetic and Cosmetic industry and proud to be the leading dermatology, laser and skin experts with decades of experience. Treating over 25,000 clients each months through our nationwide network of over 50 clinics, we have a truly recognisable brand which have been carefully built over 25 years on the foundations of efficiency, knowledge and trust. What's in it for you? • A competitive salary plus industry leading bonus., • Free Laser Eye and Intraocular Lens Surgery, • Discounts on prescription eyewear and sunglasses, • Generous Optical Express family & friends discount, • 29 days annual leave, • Extensive training in the life changing treatments that we offer, • Workplace Pension Scheme If this sounds like the career path you have been looking for, we look forward to hearing from you! Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.

Job Title - Employment Lawyer (In-house) Location - Edgbaston, Birmingham (Office based) Working Pattern - Full or Part time with flexible working options Travel - UK wide travel required Optical Express is the UK’s leading provider of laser eye surgery, lens replacement, and private eyecare services. With a nationwide network of clinics and over a thousand of employees, we are committed to delivering exceptional patient care supported by robust legal, ethical, and operational standards. As our organisation continues to grow, we are seeking a skilled Employment Lawyer to join our in‑house legal team. Role Overview The Employment Lawyer will act as a key legal advisor to the business on all employment law matters, providing high-quality, timely, and commercially focused legal support across the organisation. The role will involve advising on both contentious and non-contentious employment issues, supporting HR with policy development, managing litigation risk, and ensuring the company’s people practices remain compliant with UK employment legislation. This role is suited to a confident, pragmatic lawyer with a minimum of 5 years’ post-qualification experience (PQE) in employment law, ideally gained across a combination of private practice and in-house environments. Key Responsibilities Advisory & Compliance • Provide expert legal advice on a wide range of employment law matters, including disciplinary and grievance issues, absence management, discrimination, TUPE, redundancy, performance management, and employee relations., • Partner with HR and operational teams to interpret legal obligations and embed best practice people management., • Draft, review, and maintain employment contracts, HR policies, handbooks, and related documentation., • Manage Employment Tribunal claims from instruction through to resolution, including drafting pleadings, preparing witness statements, liaising with external counsel, and supporting hearings as required., • Provide legal input into strategic HR initiatives, including organisational restructures, TUPE transfers, change programmes, and employee engagement projects., • Deliver training and legal updates to HR teams and managers., • Advise on employment aspects of commercial agreements, consultancy arrangements, and third-party relationships. Essential • Qualified Solicitor in Scotland, or England & Wales with a willingness to advise on Scottish employment law (with support where required)., • Minimum of 5 years’ PQE specialising in Employment Law., • Strong technical expertise across contentious and non-contentious matters., • Proven experience managing Employment Tribunal litigation., • Commercially minded with the ability to balance legal risk and business objectives., • Excellent drafting skills and high attention to detail., • Strong stakeholder management and communication skills., • Ability to manage multiple priorities in a fast-paced environment., • Previous in-house experience, particularly within healthcare, retail, or large multi-site organisations., • Experience delivering training or presenting complex legal concepts to non-legal audiences., • Pragmatic and solutions-focused with a strong commercial mindset., • Confident, credible, and able to influence at senior levels., • Resilient and discreet, with high levels of professionalism and integrity., • Proactive, self-motivated, and comfortable working autonomously within a busy in-house environment. What We Offer • Competitive salary and benefits package., • Opportunities for ongoing professional development., • A supportive in‑house legal team within a dynamic and growing business.

Senior In-house Solicitor Location: Edgbaston, Birmingham Salary: Commensurate with role and experience For the over 35 years, millions of patients have trusted Optical Express with their eye care. We are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our expert Surgeons undertake more procedures collectively than any other national provider. The Optical Express team work together, collectively and consistently striving for excellence whilst providing life changing treatments to our patients. We support and respect each other and are committed to a culture of care, trust and integrity. We are seeking to recruit an experienced Senior In-house Solicitor, to join our legal team. The role is fully office based and will support the Head of Legal in the management of cases and the department. Role Overview • Senior In-House Solicitors to strengthen the Legal function at Optical Express, • Minimum 5+ years’ Post-Qualification Experience (PQE) (or equivalent level of experience), • Dual qualification in England & Wales, with qualification in Scots law desirable but not essential, • Handling and overseeing medical malpractice / clinical negligence matters, • Broad general commercial legal workload, including:, • Contract drafting, review, and negotiation, • Employment law matters (advisory and contentious support), • Regulatory and risk-related legal advice, • Acting as a key internal legal advisor to senior stakeholders across the business, • Working closely with an approved panel of external instructing solicitors, • Managing sub-specialist legal matters via external counsel, • Strong clinical negligence / medical malpractice experience or demonstrable exposure, • Commercially minded with the ability to balance legal risk and business priorities, • Confident managing multiple workstreams in a fast-paced environment, • Close collaboration with senior leadership, • Salary will reflect level of role and experience, • Permanent, office-based role, • Opportunity to join a well-established in-house legal team within a growing healthcare and optical group

Health & Safety Executive Location - Edgbaston, Birmingham - travel throughout the UK Salary - DoE For the over 35 years, millions of patients have trusted Optical Express with their eye care. We are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our expert Surgeons undertake more procedures collectively than any other national provider. The Optical Express team work together, collectively and consistently striving for excellence whilst providing life changing treatments to our patients. We support and respect each other and are committed to a culture of care, trust and integrity. Our culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. We have an exciting opportunity for an experienced H&S Executive to join our team, to provide full health & safety coverage in our clinics across the UK. Job Purpose The Health & Safety Executive will report to the H&S manager and have responsibility for ensuring that all companies in the group comply with all relevant health, safety, and environmental legislation, policies, and procedures. They will work to promote a strong health and safety culture, reduce workplace risks, and drive continuous improvement in safety performance throughout our business. Key Responsibilities Compliance & Legislation • Ensure compliance with UK Health & Safety laws (e.g., Health and Safety at Work Act 1974, COSHH, RIDDOR)., • Maintain up-to-date knowledge of health and safety regulations and industry best practices., • Conduct regular audits and inspections to ensure workplace safety and compliance., • Identify and assess risks, implementing effective risk management strategies., • Develop and maintain health and safety policies, procedures, and guidelines., • Investigate accidents, incidents, and near misses, providing reports and recommendations for corrective actions., • Deliver health and safety training sessions to employees at all levels., • Promote a culture of safety awareness and best practices across the organisation., • Maintain accurate records of safety inspections, risk assessments, and training sessions., • Prepare and present reports on health and safety performance, incidents, and compliance to senior management., • Assess and monitor contractor safety compliance., • NEBOSH General Certificate (or equivalent qualification)., • Strong knowledge of UK health and safety legislation., • Experience conducting risk assessments and audits., • Strong communication and interpersonal skills., • Ability to train and educate employees on health and safety matters., • Experience handling incident investigations and reporting., • Attention to detail., • Problem-solving skills., • Leadership and influencing skills., • Organisational and time management abilities., • Ability to work independently and as part of a team., • Some travel will be necessary., • Competitive salary DoE, • A range of benefits including free or discounted optical products and procedures, • Career progression Optical Express is an equal opportunities employer.

Dual Brand Clinic Manager Location - Edgbaston, Birmingham Hours - 40 hrs per week, Full Time Salary - £40-45,000 plus bonus dependant on experience Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UKs leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. We are seeking an experienced Clinic Manager to manage our Edgbaston clinic which provides both Optical & Aesthetic services, including post-operative consultations, comprehensive eye examinations, injectable aesthetic treatments and cosmetic post-op consultations. You will be required to work a rota that includes weekends. Reporting to the Divisional director, you will play a key role in ensuring your clinic achieves financial performance by: • Leading, motivating and managing a high performing team., • Delivering industry leading customer service., • Making our vision and values live and breathe., • Effective team rostering, ensuring we have the right people in the right place at the right time., • P&L management, taking every opportunity to minimize costs and maximise revenue. As a Clinic Manager working for Optical Express you will receive structured training and on-going support to achieve success through the development of your team, world class service, exacting standards and financial rigor. As well as genuine opportunities for personal development, we also offer a generous basic salary, industry leading bonuses, a pension, 29 days holiday (inc. bank holidays) and substantial staff discounts. Finally, it’s an opportunity to join the UK’s market leader within the rapidly expanding Aesthetic, Cosmetic and Optical industries. You too could be changing lives by helping people to achieve greater self-confidence through better skin and eye health. What will we look for in you? • Ideally you’ll have a minimum of three years Management experience gained within either the Optical, Private Health, Beauty / Spa, Hospitality, Retail or Service sectors., • Experience of working within a target driven and fast paced environment., • Proven people management skills, capable of building and leading high performing teams., • Excellent organizational and communication skills, • Experience of P&L Accounts or budgetary management to control costs., • A positive ‘can do’ attitude., • Drive, determination and ability to overcome ambiguity and the daily challenges of ‘management’., • A good understanding of statutory policies such as HR and Health and Safety. Experience of CQC policies and procedures is a distinct advantage. Optical Express is an equal opportunities employer.

Retention & Service Specialist Location: Birmingham Hours of Work: 40 hrs pw including weekends Salary: £27,000 plus bonus Optical Express, ACES, THMG and sk:n are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. With clinics across the UK, Ireland and mainland Europe, we offer a huge variety of exciting career opportunities. The Optical Express, ACES, THMG and sk:n teams work together, collectively, and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. Optical Express are the market leader in Vision Correction Surgery (Laser Eye Surgery and Premium Pay Intraocular Lens Surgery in the UK). As an entity, we treat more patients than all other private providers do put together. Far close on twenty years, Optical Express have delivered in excess of 60% of premium pay Laser and Lens Replacement Vision Correction procedures in the UK and Ireland. ROLE As a Retention & Service Specialist, you play a crucial role in supporting patients through moments of uncertainty, safeguarding their experience and strengthening their confidence in our clinical services. Acting as a key point of contact for patients who may be hesitant, disengaged or considering cancelling their journey, you will provide empathetic guidance, clear information and tailored solutions that address concerns and encourage continuation of care. Through insightful conversations, proactive service recovery and accurate interpretation of patient behaviour and history, you will help reduce cancellations, enhance loyalty and protect the integrity of the patient pathway. This role combines exceptional communication, problem‑solving and relationship‑building skills with strong operational accuracy to ensure every patient receives a supportive, informative and reassuring experience aligned with the organisation’s values of care, trust and integrity. KEY DUTIES • Engage with patients who express hesitation or intent to cancel, using empathetic, confident and persuasive communication to understand concerns and provide solutions that encourage continuation of treatment., • Analyse patient engagement patterns, appointment history and previous interactions to identify early signs of dissatisfaction and implement proactive retention strategies., • Deliver personalised, patient‑focused solutions that address individual needs, clinical considerations and service-related issues to prevent disengagement., • Conduct timely outbound follow‑ups to re‑engage patients, support their progression through the care journey and reduce lapse or cancellation risk., • Accurately document all interactions, concerns, feedback and retention activity within the CRM system to ensure continuity of care and support operational insight., • Collaborate closely with Clinical Services, Operations, Patient Experience and Contact Centre teams to escalate concerns and support end‑to‑end patient resolutions., • Confidently negotiate solutions within agreed parameters (e.g., appointment adjustments, pathway clarity, issue resolution) to support patient commitment., • Facilitate swift resolution of service, booking or process issues, ensuring patients receive accurate information, reassurance and a seamless experience., • Conduct post‑decision conversations with patients who choose not to proceed, gathering valuable insights to improve service delivery and inform future retention strategies., • Uphold strong product, service and clinical pathway knowledge to ensure accurate, confident guidance at every stage., • Represent Optical Express with professionalism, patience and a commitment to delivering an exceptional, patient‑centred service experience., • Ensure all day‑of‑surgery balances are collected efficiently and accurately, following compliance, payment handling standards and financial governance procedures., • Communication & Persuasion - Clear, confident and empathetic communication, with the ability to influence decision‑making, address concerns and guide patients towards positive outcomes., • Customer/Patient Relationship Management - Ability to build genuine rapport, actively listen, demonstrate empathy and provide tailored solutions that support long‑term patient confidence and loyalty., • Problem Solving & Conflict Resolution - Calm, solution‑focused approach when addressing patient issues or concerns, turning negative experiences into positive resolutions through patience and thoughtful problem‑solving., • Negotiation - Skilled in presenting alternatives and negotiating solutions within agreed limits to support both patient needs and organisational goals., • Analytical Thinking - Ability to interpret trends in patient behaviour, identify risk indicators and apply insights to inform proactive retention strategies., • Resilience & Emotional Maturity - Maintains professionalism during challenging conversations, shows emotional intelligence and remains composed in fast‑paced, high‑volume environments., • System & Process Proficiency - Competent in using CRM and booking systems, ensuring accurate documentation, efficient workflow management and data protection compliance., • £27,000 salary plus bonus, • State of the art, modern working environments, • 29 days annual leave, • Free Laser Eye Surgery and Intraocular Lens Surgery, • Free eye tests, • Discounted prescription eye wear and sunglasses and other group products & procedures., • Generous Optical Express friends and family discount scheme

Dual Brand Clinic Manager Location - Edgbaston, Birmingham Hours - 40 hrs per week, Full Time Salary - £40-45,000 plus bonus dependant on experience sk:n Clinics and The Harley Medical Group are two of the UK’s leading providers of advanced skincare, dermatology, and cosmetic treatments. Together, we deliver clinically proven treatments, exceptional safety standards, and outstanding patient care across our nationwide clinic network. We are expanding our leadership team in London and are seeking a dynamic, commercially driven Clinic Manager to oversee day‑to‑day operations, drive performance, and lead a high‑performing clinical and front-of-house team. As Clinic Manager, you will be responsible for ensuring the smooth, safe, and successful running of the clinic. You will lead by example, maintain outstanding customer service standards, and drive revenue growth while ensuring full compliance with clinical governance, CQC, and internal protocols. We are seeking an experienced Clinic Manager to manage our Edgbaston clinic which provides both Aesthetic & Optical services, including post-operative consultations, comprehensive eye examinations, injectable aesthetic treatments and cosmetic post-op consultations. You will be required to work a rota that includes weekends. Reporting to the Divisional director, you will play a key role in ensuring your clinic achieves financial performance by: • Leading, motivating and managing a high performing team., • Delivering industry leading customer service., • Making our vision and values live and breathe., • Effective team rostering, ensuring we have the right people in the right place at the right time., • P&L management, taking every opportunity to minimize costs and maximise revenue. As a Clinic Manager working for Optical Express you will receive structured training and on-going support to achieve success through the development of your team, world class service, exacting standards and financial rigor. As well as genuine opportunities for personal development, we also offer a generous basic salary, industry leading bonuses, a pension, 29 days holiday (inc. bank holidays) and substantial staff discounts. Finally, it’s an opportunity to join the UK’s market leader within the rapidly expanding Aesthetic, Cosmetic and Optical industries. You too could be changing lives by helping people to achieve greater self-confidence through better skin and eye health. What will we look for in you? • Ideally you’ll have a minimum of three years Management experience gained within either the Optical, Private Health, Beauty / Spa, Hospitality, Retail or Service sectors., • Experience of working within a target driven and fast paced environment., • Proven people management skills, capable of building and leading high performing teams., • Excellent organizational and communication skills, • Experience of P&L Accounts or budgetary management to control costs., • A positive ‘can do’ attitude., • Drive, determination and ability to overcome ambiguity and the daily challenges of ‘management’., • A good understanding of statutory policies such as HR and Health and Safety. Experience of CQC policies and procedures is a distinct advantage. Optical Express is an equal opportunities employer.

In-House Solicitor Location - Edgbaston, Birmingham Hours - 40 hours per week Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients across all ages have trusted Optical Express with their eye care. As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more refractive surgery procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. If you’re looking to work as an in-house Solicitor for a market leader in a clinical field, then read on. Main responsibilities: • Working as part of the in-house legal team who cover a varied portfolio that includes UK-wide medical malpractice claims, contract drafting and regulatory matters., • Acting as Panel Solicitor and handling discussions with insurers, Solicitor firms and party litigants., • Managing an individual pre-litigated and litigated caseload with minimal supervision., • Providing succinct advice/reports and obtaining instructions from key stakeholders including Board members and insurers., • Qualified Solicitor within Scotland, with a current practising certificate from the Law Society of England & Wales., • A solid understanding of medical malpractice/personal injury litigation., • Experience of autonomously managing an individual caseload with minimal supervision., • 3 years or more PQE preferable, although we will consider other candidates with the correct attributes., • Confident working independently but also work well within a team., • Have excellent IT and administrative skills., • Excellent commercial awareness., • Dual-qualification in Scots and English Law is desirable, though not essential., • Knowledge of Scottish legal system is desirable but not essential., • Competitive salary, • Complimentary or discounted optical products/procedures, • Career development and diversity, working as part of a multi-disciplinary team, which includes other Solicitors and in-house expert clinicians We are an equal opportunities employer.

Contracts Executive Location: Edgbaston, Birmingham Salary: £30 - 32,000 DoE Optical Express is a provider of ophthalmology services, including laser eye surgery, cataract surgery, and lens replacement surgery in the United Kingdom and Europe. For over 35 years, millions of patients have trusted Optical Express with their eye care. We are focused on delivering exceptional patient care, outstanding clinical outcomes, and continued investment in our people and technology. Our group healthcare brands, headed by Optical Express, also includes, ACES, sk:n clinics and The Harley Medical Group, are now promoting and providing services to NHS patients. We have an exciting opportunity for a Contracts Executive to join our team based in Edgbaston, Birmingham, supporting the effective management and administration of contracts across our healthcare services. Job Purpose The Contracts Executive will report to the Contracts Manager and support the coordination, administration and monitoring of contracts with NHS commissioners and other stakeholders. The role will play a key part in ensuring contractual requirements are met, documentation is maintained accurately and performance information is captured and reported effectively. Key Responsibilities Contract Management & Administration Support the management of NHS and private healthcare contracts, ensuring all documentation is accurate, up to date and aligned to contractual requirements. Maintain contract records, schedules and key documents, ensuring version control and accessibility across the team. Performance Monitoring & Reporting Assist in the tracking of contract performance against agreed activity levels and key performance indicators. Collate and prepare data to support internal reporting, commissioner submissions and contract reviews. Stakeholder Coordination Act as a point of contact for internal teams and external stakeholders in relation to contract queries, supporting effective communication and timely resolution of issues. Work closely with operational, clinical and finance teams to ensure alignment with contractual requirements. Data & Systems Management Maintain accurate records across internal systems, ensuring data integrity and supporting audit readiness. Assist in the preparation of reports, presentations and documentation required for meetings with commissioners and internal governance groups. Compliance & Governance Support compliance with contractual, regulatory and organisational requirements, ensuring that processes are followed and evidence is maintained. Assist with audits and reviews, providing documentation and information as required. Continuous Improvement Identify opportunities to improve processes, documentation and reporting within the contracts function, supporting efficiency and consistency across the team. Essential Skills & Experience • Experience working in an administrative or coordination role, ideally within a healthcare, contracts or regulated environment., • Strong organisational skills with the ability to manage multiple priorities and maintain accurate records., • High level of attention to detail and accuracy., • Confident using Microsoft Office, particularly Excel and Word., • Strong communication skills, both written and verbal., • Attention to detail., • Organisational and time management skills., • Analytical thinking and problem-solving ability., • Strong communication and interpersonal skills., • Competitive salary, • Free or discounted optical products and procedures, • Discounts on other group companies products and treatments, • Workplace pension, • Career progression This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.

Job Title - Optometrist Location - Dudley & Wolverhampton As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our expert Surgeons undertake more procedures collectively than any other national provider. For over 35 years, millions of patients have trusted Optical Express with their eye care. We are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. A fantastic opportunity has become available for an optometrist to provide care to patients from our consultation clinics in Dudley and Wolverhampton. You will work as part of a multi-disciplinary team alongside experienced eye care professionals, including ophthalmologists, and play a crucial role in the delivery of a diverse range of clinical eye care services to our patients. The ideal candidate must be a GOC registered optometrist, with ideally a minimum of 2 years PQE. At Optical Express, no two days are the same. Your role will be varied and can include: • Pre and post-operative consultations for our refractive and cataract surgery patients, • Providing clinical support to our ophthalmologists., • Providing Essential and Advanced Eye examinations for our patients Your package: We are committed to providing optometrists with rewards and benefits that really make a difference. The fantastic range of benefits you will receive include: • A market leading salary, • Salary enhancement through our Performance Pay scheme, • 33 days annual leave per year, increasing with length of service, • Pension Scheme, • Private Healthcare, • Paid Professional Fees, • Indemnity Coverage, • Independent Prescribing Sponsorship and Placement Assistance, • Access to Optical Express CET courses, • Complimentary or discounted Laser Eye Surgery, Intraocular Lens surgery or Lipiflow treatment, • Generous Optical Express Friends and Family Discount scheme Full and part time opportunities are available. Relocation allowances will be considered. Optical Express is committed to providing clinicians and patients alike with access to state of the art diagnostic and treatment technologies from a range of market leaders such as Carl Zeiss and Johnson & Johnson Vision. Full refractive and cataract surgery training will be provided and is delivered by experienced clinicians. To ensure you have maximum support day-to-day in the clinic, you will work alongside an exceptional professional team, as well as having access to invaluable guidance from the Clinical Services team, which includes some of the most experienced optometrists and ophthalmologists in the specialist areas of refractive surgery and cataract care.

A leading healthcare provider is seeking a Senior In-house Solicitor in Birmingham to enhance its legal team.This role, based in the office, involves managing medical malpractice cases, providing regulatory advice, and supporting senior stakeholders.Candidates should have at least 5 years of PQE and

Optical Express is a provider of ophthalmology services, including laser eye surgery, cataract surgery, and lens replacement surgery in the United Kingdom and Europe. For over 35 years, millions of patients have trusted Optical Express with their eye care. Our group healthcare brands, headed by Opti

A leading vision correction service provider in Birmingham is seeking a Retention & Service Specialist to support patients through their care journey. The role involves empathetic communication, personalized service solutions, and proactive strategies to enhance patient loyalty. Candidates should po

For the over 35 years, millions of patients have trusted Optical Express with their eye care. The Optical Express team work together, collectively and consistently striving for excellence whilst providing life changing treatments to our patients. Senior In-House Solicitors to strengthen the Legal fu

A leading healthcare provider in Birmingham seeks a Dual Brand Clinic Manager to oversee the Edgbaston clinic.The ideal candidate will have over three years of management experience in a fast-paced environment, strong people management skills, and a history of P&L management.This role involves leadi

Ideal candidates should have management experience, excellent organizational skills, and a passion for the aesthetic and optical sectors.

A leading healthcare provider is seeking a Healthcare Assistant in Birmingham to join their surgical team.

The role involves managing both Optical and Aesthetic services, ensuring high financial performance and customer service standards.

The Harley Medical Group and sk:n clinics are now part of the same Group that owns Optical Express and ACES, two of the leading ophthalmology providers, dedicated to giving both private and NHS patients world class levels of service and clinical care. Generous Optical Express family & friends discou

A leading optical service provider in Dudley seeks a motivated Patient Advisor. You will engage with patients, assist in consultations, and ensure accurate records. Additionally, you will help schedule treatment dates and introduce patients to their optometrists.

A leading eye care provider in Birmingham seeks a Retention & Service Specialist to support patients through their care journey.This role involves engaging with patients expressing hesitation, providing empathetic guidance, and implementing proactive retention strategies.The ideal candidate will dem

A leading healthcare provider in Birmingham seeks a Retention & Service Specialist to support patients through their care journey. In this role, you will provide empathetic guidance, address concerns, and enhance patient loyalty by engaging with those who may hesitate in their treatment.

A leading optical services provider is seeking a Theatre Practitioner in Birmingham.

This position offers an opportunity for career development within a supportive legal team and includes benefits like discounted optical products and procedures.

A leading healthcare provider in Birmingham seeks an Aesthetic Practitioner for its Corporation Street Clinic.

You'll help manage NHS and private healthcare contracts, ensuring compliance and accurate documentation. A leading healthcare services provider is seeking a Contracts Executive in Edgbaston, Birmingham.

Ready to start your career in optical retail? Apply now and see your future clearly. Retail Optical Assistant – Vision Express. Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work wi

A leading eye care provider is seeking a GOC registered optometrist to join their team in Dudley and Wolverhampton.This role includes providing clinical support, conducting eye examinations, and pre/post-operative consultations.The ideal candidate should have at least 2 years of post-qualified exper

Job Title – Dual Brand Clinic Manager. We are seeking an experienced Clinic Manager to manage our Edgbaston clinic which provides both Optical & Aesthetic services, including post-operative consultations, comprehensive eye examinations, injectable aesthetic treatments and cosmetic post-op consulta

Far close on twenty years, Optical Express have delivered in excess of 60% of premium pay Laser and Lens Replacement Vision Correction procedures in the UK and Ireland. Represent Optical Express with professionalism, patience and a commitment to delivering an exceptional, patient centred service exp

The Optical Express team work together, collectively and consistently striving for excellence whilst providing life changing treatments to our patients. Legal function at Optical Express. For the over 35 years, millions of patients have trusted Optical Express with their eye care.

Optical Express, ACES, THMG and sk:n are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express, ACES, THMG and sk:n teams work together, collectively, and consistently striving for excellence. Optical

A leading healthcare provider in the UK is seeking an experienced Employment Lawyer to join their in-house legal team in Birmingham.This role involves providing expert legal advice on employment law matters, drafting and reviewing HR policies, and managing litigation risks.Candidates should have at

We are the UK's market leader within the rapidly expanding Aesthetic and Cosmetic industry and proud to be the leading dermatology, laser and skin experts with decades of experience. We are seeking an Aesthetic Practitioner to join our friendly, reliable and talented team at our Edgbaston Clinic. As

A minimum of 2 years’ experience within either an Aesthetics, Day Spa, Beauty Counter or Salon environment. We are the UK’s market leader within the rapidly expanding Aesthetic and Cosmetic industry and proud to be the leading dermatology, laser and skin experts with decades of experience. Job T

Applicants must be qualified nurses with the V300 prescribing qualification and must demonstrate experience in aesthetic procedures. A leading healthcare provider in Birmingham is seeking an experienced Aesthetic Nurse Injector to join their team.

A leading healthcare provider in Birmingham is seeking a Contracts Executive to manage NHS contracts and support compliance across services.

Optical Express, the UK and Ireland’s number one private provider of laser eye, premium intra‑ocular lens and cataract surgery are recruiting for a Theatre)>. Generous Optical Express friends and family discount scheme. Optical Express is an equal opportunities employer.

As a Clinic Manager working for Optical Express you will receive structured training and on‑going support to achieve success through the development of your team, world class service, exacting standards and financial rigor. Optical Express is an equal opportunities employer. Optical Express is foc

For over 35 years, millions of patients have trusted Optical Express with their eye care. At Optical Express, no two days are the same. Access to Optical Express CET courses.

A leading Aesthetic clinic in Birmingham is seeking an Aesthetic Practitioner to join their friendly team.

Job Title – Patient AdvisorLocation - Manchester Trafford CentreHours: Full time, 40 hours (must be flexible to work weekends)Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express

You will have the ability to work closely with others around you, be articulate and presentable, motivated to achieve and have a willingness to learn and progress within Optical Express, whilst demonstrating confidentiality, integrity and discretion at all times. Generous Optical Express friends and