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Internal Account Manager - Hybrid (1 day from home after probation) \n Basic Salary: Up to £40,000 + Bonus realistic earnings circa £10k \n Hybrid Working: office based Uxbridge \n Full-Time | Permanent\n\nWe're looking for an experienced and detail-oriented Internal Account Manager to join our growing team in Uxbridge. This position offers flexibility, career growth, and the chance to be part of a supportive, customer-focused environment.\n\nYou'll be working with an existing client base, handling inbound enquiries, quoting using part numbers, forecasting delivery times, and ensuring a smooth end-to-end order process.\n\nKey Responsibilities:\n\nManage and nurture an established portfolio of customer accounts to the value of circa £2million\nHandle incoming enquiries and process product orders accurately for customers\nPrepare quotations using technical product codes/part numbers\nForecast lead times and provide realistic delivery expectations\nCoordinate with internal teams to ensure timely fulfilment\nBuild long-term relationships through excellent account managementWhat We're Looking For:\n\nExperience in internal sales or customer service\nBackground in a manufacturing, distribution, or engineering environment is essential\nExcellent communication and organisational skills\nStrong attention to detail, especially when dealing with product codes\nAble to manage multiple priorities in a fast-paced environmentAt Morgan Ryder we can provide you with a full range of employment opportunities from short term and fixed term temporary vacancies to permanent positions.\n\nWe recruit for companies that operate in the following industries: Defence Equipment, Food and Drink Manufacturers, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petro Chemical, Pharmaceutical, Power & Renewable Energy.\n\nOur commitment:\n\nEqual opportunities are important to us. We believe that diversity and inclusion at Morgan Ryder Associates are critical to our success as DE&I positive company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. \n\nPlease note that calls to and from the offices of Morgan Ryder Associates Ltd. may be monitored or recorded. This is to ensure compliance with regulatory procedures, record business transactions and for training purposes

We have an exciting opportunity to join the Pilgrims Europe Product & Innovation team with a vacancy for a Development Chef based at our Windmill Lane site in West London. Location : Windmill Lane, Southall Contract : Permanent, Full-time No direct reports To win in the market by developing brilliant recipes that will be loved by our customers and deliver commercially for the business. This role will work closely with the Product Development Manager and Senior Chefs in nurturing a food culture in the business, in line with our journey to become a world class food company. The successful candidate will work to bring new products to market, from the initial concept right through to product launch, by developing a unique portfolio of brilliant recipes that will be valued by our customers, supporting delivery of business growth and profitability. To achieve success it is critical that the R&D Chef works cross-functionally to ensure that all concepts/recipes developed are aligned with the business strategy. Key areas of responsibility include (but not limited to): Product development based on pro-active innovation & customer briefs. Be aware of target costs, promotional mechanics, quality tiering and operational efficiencies prior to developing propositions. Prepare product costings to target MSP and understand the business implications from a commercial and manufacturing point of view. Be aware of insights from customers and PEU customer team to enable propositions to reflect both the consumer and customer needs (inc. awareness of the innovation platforms & customer clusters). Be involved in idea generation and Innovation Day delivery. Working in partnership with the PEU purchasing team ensuring all new raw materials are approved and are logged on the site raw material tracker prior to being approved by the customer. Prepare product samples for customers, photography, nutritional, shelf life, handovers, pre-pro and launches. Support, encourage and provide clear direction for the R&D Kitchen Assistants. Along with the total team ensure that the Innovation/Development Centre is maintained and cleaned to the highest possible standards. Prepare and present detailed product handovers for the manufacturing site teams for all approved products. To present all new concepts to site SLT prior to retail panels ensuring accurate costings are delivered against current factory capabilities. Ensure the transfer of quality into the factory with the NPI Team during trials and on-going post-launch. Help prepare/agree specifications for all new raw materials, packaging and processes alongside the Technical department Review the quality of existing products via Consistency Panels. To work alongside the R&D Co-ordinators/NPI team to prepare high quality presentation paperwork. To be involved in Customer presentations and ensure that all presentations have a logical flow, illustrating a sound understanding of recipes, commercials, customer need and manufacturing capabilities, as well as demonstrating a passion for food. Build relationship with customer(s). Maintain awareness of market, consumer & restaurant trends and competitor activity, applying this knowledge during the development phase. Maintain awareness as to the potential upgrade of existing products giving consideration to operation efficiencies and Pips initiatives. Skills and Knowledge: 5Years experience as a Chef or equivalent food experience essential Previous experience in the Food Manufacturing Industry desirable Product / Menu Costing Experience Sourcing of Ingredients/Produce Passionate about food Project management skills Highly organized multi-tasker Attention to detail Computer literate Displays tenacity. Goes that extra mile to achieve results and deliver excellent service Excellent communication skills Enthusiastic team player Build relationships internally and externally What We Offer: Competitive salary Career development opportunities within a growing, forward thinking business Competitive annual leave and enhanced Sick Pay 24/7 Employee Assistance Programme End of Year Thank you Gift and Lunch, Refer a Friend Scheme, Stars Awards, Wellbeing Initiatives, Long Service Awards Free site Car Parking, Life Assurance and many more This role would be suitable for someone who is passionate and with relevant restaurant/hospitality industry experience and exceptional culinary and creative food skills. As well as excellent communication skills and multi-tasking experience.

Harrison Scott Associates is seeking an experienced General Manager for a London-based SME packaging company.The role requires a driven individual with a proven track record in operational excellence and profitability.Responsibilities include overseeing sales, business development, production, and s

Ladurée UK Assistant Store Manager Location: Heathrow Airport Terminal 3 Reports to: Store Manager About Ladurée French Art de Vivre Since 1862 Founded in Paris in 1862, Ladurée is one of the worlds most iconic luxury ptisserie and hospitality brands, renowned for its elegant boutiques, exceptional craftsmanship, and signature macarons. With more than 100 locations across 17 countries, Ladurée embodies the French Art de Vivre combining refined hospitality, timeless elegance, and exceptional pastry expertise. Each boutique offers guests a unique experience where tradition meets contemporary sophistication. In the United Kingdom, Ladurée operates a portfolio of prestigious locations including Harrods, Covent Garden, Burlington Arcade, Selfridges, Heathrow Airport, and St Pancras, serving both local clientele and international travellers. At Ladurée, we are passionate about delivering an exceptional customer experience, combining premium products, impeccable service, and meticulous attention to detail. Our teams are ambassadors of the brand, ensuring every guest enjoys a memorable and refined moment. Role Overview The Assistant Store Manager plays a key leadership role in supporting the Store Manager with the day-to-day operations of the boutique. Working within a high-footfall international airport environment, you will help lead the team to deliver exceptional customer service, maintain Ladurées luxury standards, and ensure efficient operational performance. You will act as the Store Managers deputy, supporting the development of the team, driving commercial results, and ensuring the boutique operates smoothly at all times. Key Responsibilities Leadership & Operational Support Support the Store Manager in overseeing the daily operations of the boutique, ensuring alignment with Ladurée brand standards and Heathrow Airport procedures. Assist in coordinating staff schedules and shift coverage to ensure efficient operations during peak trading periods. Support operational planning to maintain efficiency, minimise wastage, and optimise labour costs. Take responsibility for supervising the boutique and leading the team in the absence of the Store Manager. Team Leadership & Development Lead by example and support the Store Manager in building a motivated and high-performing team. Provide coaching and on-the-floor support to ensure the team delivers Ladurées exceptional service standards. Assist with recruitment, onboarding, and training of new employees. Encourage teamwork, professionalism, and a positive working environment. Customer Experience Tailored to Travellers Ensure every customer receives a warm welcome and an elegant, efficient luxury retail experience. Adapt service delivery to meet the needs of both international travellers and local clientele. Support the team in resolving customer concerns professionally and efficiently. Maintain Ladurées reputation for exceptional hospitality and refined service. Compliance & Brand Standards Ensure strict adherence to Ladurée operational procedures, including food safety, hygiene standards, packaging protocols, and visual merchandising. Support compliance with all Heathrow Airport regulations including staff conduct, health and safety, and security requirements. Maintain impeccable boutique presentation in line with Ladurées luxury brand standards. Sales & Commercial Performance Support the Store Manager in driving boutique sales performance and achieving KPIs. Encourage upselling and cross-selling of Ladurée products to maximise customer spend. Promote seasonal products, limited editions, and brand campaigns. Assist in monitoring sales performance and identifying opportunities to improve results. Presentation & Stock Management Ensure the boutique is consistently well presented, clean, and aligned with Ladurée visual merchandising standards. Support stock management processes including deliveries, inventory checks, and product rotation. Monitor stock levels and help minimise product wastage. Work closely with the Store Manager and supply chain teams to anticipate stock needs. Communication & Reporting Maintain clear and regular communication with the Store Manager regarding operational matters, team performance, and customer feedback. Support daily reporting procedures including cash handling, POS reconciliation, and operational updates. Ensure the team is informed about new products, promotions, and company updates. Key Requirements Minimum 12 years experience as a Supervisor or Assistant Manager in retail, hospitality, or luxury customer service environments. Proven ability to support and motivate teams in high-volume, customer-facing environments. Strong commitment to customer service and attention to detail. Understanding of retail KPIs, sales targets, and operational performance. Experience using POS systems and stock management procedures. Full flexibility to work early mornings, evenings, weekends, and holidays in line with Heathrow Airport trading hours. Desirable Passion for pastry, luxury retail, and the Ladurée brand. Experience working in airports or high-footfall locations. Additional language skills are advantageous due to the international clientele. Benefits Competitive salary + Travel Allowance. Generous employee discount on all Ladurée products. Career development opportunities within an internationally recognised luxury brand. Opportunity to work in a prestigious environment serving a global clientele. Note: All applicants must pass Heathrow Airport security clearance and background checks before employment can commence TPBN1_UKCT

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