People operations jobs in BarnetCreate job alerts

We're currently recruiting a dedicated Assistant (Zero Hours) to help ensure the smooth running of the operations in CH&CO on a permanent casual basis, contracted to 0 hours per week.\n \n \nAs a Assistant (Zero Hours), you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates indi...\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n ZIPC1_UKCT

We are looking to recruit an experienced Design and Buying Executive to join our team based at our London site.You will join us on a full-time, 6 month contract , and in return, you will receive a competitive salary of £31,114 per annum. The Royal Air Force Museum is as a national museum, a Government non-departmental public body (NDPB) and a registered charity. We have two public sites in the Midlands and London and a stored collection at Stafford. Our purpose is to share the RAF story – past, present and future – using the stories of its people and our collections to engage, inform and inspire. Our vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives. Our museum commitments are the golden thread that run through everything that we do. These are: Health and Wellbeing Equity, Diversity and Inclusion Sustainability What We Are Looking For In Our Design and Buying Executive: The Royal Air Force Museum is looking for a passionate, creative and organised Buying and Design Executive to join our Retail & Admissions team on a maternity cover contract. This is an exciting opportunity for an aspiring retail professional to develop their skills across buying, product development, design, merchandising and e-commerce within one of the UK's leading museums. Working closely with the Head of Retail and Admissions, you will play a key role in supporting the Museum's retail operation, helping to develop and deliver a commercially successful and engaging product range that reflects the RAF Museum's brand and visitor experience. The successful candidate will combine a strong eye for design with excellent organisational and analytical skills. You will support the buying process from product concept through to delivery, create product packaging and labels, develop digital assets for our online shop, and work closely with suppliers and Museum retail teams to ensure our product offer remains fresh, relevant and commercially effective. Key responsibilities Of Our Design and Buying Executive: Support the buying and product development process across the Museum's retail ranges. Create product packaging, labels and point-of-sale materials using design software. Develop, edit and enhance product imagery using design tools and AI-powered software for use across e-commerce and marketing channels. Manage and upload product content, images and information to the Museum's online shop. Liaise with suppliers regarding product development, artwork, orders and deliveries. Work closely with Museum shop teams to support stock management and product performance. Assist with merchandising, stock control and retail analysis. Raise and process purchase orders for retail products, shop equipment and consumables. Monitor sales and stock performance, helping to identify opportunities to increase sales and improve availability. Provide administrative support to ensure the smooth running of the retail function. About You: Passionate about retail, product development and customer experience. Creative, with strong visual design skills and attention to detail. Experienced in using design software such as Adobe Creative Suite, Canva or similar platforms. Comfortable using AI tools and image creation software to develop digital content. Highly organised and capable of managing multiple projects and deadlines. Numerically confident, with strong analytical and problem-solving skills. A proactive self-starter with a positive, flexible and ‘can-do' attitude. An excellent communicator, able to build effective relationships with suppliers and colleagues. This role offers a fantastic opportunity to gain hands-on experience across buying, design, e-commerce and retail operations within a unique cultural organisation. You'll work with a varied and distinctive product range, contribute to exciting new product launches, and help shape the retail experience enjoyed by visitors and customers both in our museums and online. Reporting to the Head of Retail and Admissions, this position is ideal for an ambitious retail professional looking to broaden their commercial and creative experience and take the next step in their career. The role will be based at our London site. The closing date for applications is: 12 November 2026 Interviews will take place on: 23 November 2026 If you think you have what it takes and want to be part of this exciting journey, please visit the jobs page on our website for further information. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force's story continues to enrich and inspire current and future generations. We would love to hear from you. TPBN1_UKTJ

What You'll Be Doing Leading and developing a high-performing delivery team, including HGV & Van Drivers and Pickers & Loaders. Planning and managing outbound deliveries to ensure orders are delivered on time, in full and to the right quality standards. Working alongside your team to pick and load customer orders safely and accurately. Managing delivery performance, including driver behaviours, compliance, damage and cost controls, to achieve agreed targets and KPIs. Ensuring effective delivery capacity and availability while maintaining a safe and compliant working environment. Driving excellent customer service and identifying opportunities to increase sales, profitability and customer loyalty. Coaching and supporting your team to build capability, take ownership and deliver consistently strong performance. Supporting the wider branch management team and taking responsibility for branch operations when acting as the most senior leader on duty. The working hours for this role are 37.5 per week. Rewards & Benefits At Selco Builders Warehouse, we believe in rewarding our colleagues with a benefits package that truly makes a difference. Here's what you'll enjoy when you join our team: Work-Life Balance & Extras Colleague Discount - Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements. Holiday Buy Scheme - Purchase extra holiday and spread the cost over 12 months. Paid Volunteer Leave - Take time off to give back to a cause close to your heart. Enhanced Family Leave Pay - Extra support for maternity, paternity, adoption, and fertility treatments. Free Breakfast - Start your day right with access to our in-branch and office pantries. Apprenticeships & Career Development - Learn, grow, and take your career to the next level. Refer a Friend Bonus - Know someone great? Earn a bonus when they join our team! Financial Benefits Enhanced Pension Scheme - We match every 1% above the statutory 5% that you contribute. EarlyPay - Access your earned wages before payday when you need them. Profit-Based Bonus Scheme - We work hard and celebrate success with quarterly and yearly bonuses. ShareSave Scheme - Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder. Retail & Leisure Discounts - Save on groceries, restaurants, cinema tickets, theme parks, utilities and more! Health & Wellbeing Health Cash Plan - We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP. Employee Assistance Programme - Free and confidential support, including counselling, financial guidance, and legal advice. Life Assurance - Protection for your loved ones should the unexpected happen. Gym Discounts - Save up to 25% at hundreds of health clubs nationwide. Cycle to Work Scheme - Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier! About Us Looking to build a career with a company that's proud to support the nation's tradespeople? At Selco Builders Warehouse, we're always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do! We're a well-established name in the industry with a strong branch network across the UK-and we're continuing to invest in our people, our business, and our future. It's a busy, fast-paced environment where no two days are the same, but you'll be surrounded by great colleagues and backed by a superb reward and benefits package. We're committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive-regardless of background or experience. Health and Safety remains our top priority, and we'll always support our colleagues in doing their best work, safely. TPBN1_UKTJ

General Manager Location: RAF London Salary: Up to £56,097 per annum Contract: Permanent, Full-Time, 5 out of 7 days per week At the RAF Museum Hendon, you'll run the catering, events and hospitality operation inside a world-class institution that draws visitors from across the globe, set among historic hangars and legendary aircraft. You'll be the face of the operation. You'll lead the teams, shape the visitor experience and grow a business that's busy every day, from a bustling café to a full conference and events diary. If you like a venue with real buzz, real history and real room to make your mark, this is it. What you'll be doing Leading from the front. You'll be on the floor, setting the standard and bringing your team with you. You'll train, coach and develop a skilled team of operators and culinary colleagues. Growing the business. You'll spot commercial opportunities and turn them into revenue across café, events and hospitality. Running a tight ship. You'll own labour planning, cost control and forecasting, and hit your financial targets while keeping health and safety and company standards spot on. Wowing the client. You'll build strong relationships with museum stakeholders, act on feedback quickly and keep exceeding expectations. Shaping what's next. You'll work with the museum to deliver the venue's growth strategy and make the operation smarter and more efficient. What's in it for you A collaborative, inclusive culture where your ideas count and creativity is encouraged 25 days annual leave (excluding bank holidays) Free meals while you're at work, plus on-site F&B discounts Compass Group perks and benefits, including Perks for Works discounts Real development, with training and mentoring from the wider Restaurant Associates and Compass Group UK networks Great food. Always. Is this you? You have 2+ years as a General Manager, or 4+ years as a Deputy GM or Operations Manager in hospitality. Visitor attractions or multi-outlet venues are a big plus. You thrive in high-footfall, fast-paced places with different service styles running side by side. You're confident with budgets, cost control and labour management. You lead by example and love seeing your people grow. You communicate well with clients, stakeholders and your team. You care about food, service and creating visits people remember. Ready for take-off? Apply now and bring your leadership to one of the most inspiring venues in London. TPBN1_UKTJ

Senior Administrator – Team Manager Office Based Our client, a well-established and growing property leasehold management company, is looking to appoint an experienced Senior Administrator – Team Manager to lead a busy team delivering exceptional service to leaseholders, clients and stakeholders. This is a hands-on management role where you'll oversee a team of six customer service and administration professionals, working closely alongside another Manager/Team Leader to ensure operational excellence across the department. We're looking for a confident, proactive manager who isn't afraid to make difficult decisions, manage performance, and take ownership of complex customer issues. This role requires someone who can professionally handle escalated complaints, balancing empathy with commercial awareness and company policy rather than simply trying to please everyone. Key Responsibilities Lead, motivate and develop a team of six Customer Service and Administration professionals. Work collaboratively with a fellow Manager/Team Leader to ensure smooth day-to-day operations. Manage workflows, priorities and service standards across the department. Take ownership of complex and escalated customer complaints through to resolution. Support, coach and develop team members to achieve high levels of performance and accountability. Monitor KPIs, service levels and productivity, implementing improvements where required. Identify opportunities to streamline processes and improve the customer journey. Ensure compliance with company procedures and industry regulations. Build strong working relationships with internal departments, clients and external stakeholders. About You Previous experience managing a customer service and/or administration team. Ideally from a property management, leasehold, housing, legal, financial services or similarly regulated environment. Confident dealing with challenging conversations and high-level customer complaints. Resilient, decisive and solutions-focused with the ability to make balanced decisions. A proactive leader who takes ownership and drives continuous improvement. Strong organisational skills with the ability to manage multiple priorities. Excellent communication skills, both written and verbal. Comfortable coaching, motivating and holding people accountable. Strong IT skills, including Microsoft Office and CRM/case management systems. If you're an experienced people manager who thrives in a fast-paced environment, enjoys solving complex problems, and can confidently lead from the front, we'd love to hear from you. Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Unico Recruitment (London) Ltd wishes you the best of luck in your job search. Unico Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK

At Gist, we're proud to be part of the M&S Group, the logistics engine behind M&S Food. From our distribution centres to our transport operations and support functions, we connect people, technology and expertise to ensure the right products reach the right stores at the right time. As we continue to invest in our people, technology and network, there's never been a more exciting time to join Gist and help shape the future of food logistics. Following an internal promotion, we have an exciting opportunity for an experienced Fleet Engineering Manager to join our team at Enfield and take ownership of our Vehicle Maintenance Unit (VMU), fleet and Material Handling Equipment (MHE). This is a key leadership role within a busy logistics operation, combining the day-to-day management of our engineering function with the opportunity to shape how the VMU, fleet and MHE operation develops over the longer term. You’ll work closely with the UK Engineering Manager, Site General Manager and wider site leadership team to ensure we continue to deliver a safe, compliant and reliable engineering operation, while identifying opportunities to improve our people, processes, equipment and overall performance. For someone who enjoys being close to the operation but also wants the scope to lead change, develop a team and influence the future direction of engineering, there’s plenty to get involved in. As Fleet Engineering Manager, you will: • Take overall responsibility for the Enfield VMU, fleet and MHE operation, ensuring legal, safety and Gist standards are consistently maintained., • Lead the continued development of the VMU, identifying opportunities to improve safety, capability, standards, equipment and facilities., • Lead and support the engineering team, ensuring the right resources, skills and shift coverage are in place to meet operational requirements., • Develop and deliver improvement plans across people, safety, service, standards and financial performance., • Oversee fleet servicing and maintenance planning, ensuring activity is aligned to fleet requirements and periods of peak operational demand., • Manage service levels across the engineering operation, ensuring the VMU provides a reliable and effective service to the wider site., • Take ownership of engineering budgets and financial performance, using data and insight to identify opportunities and drive action., • Maintain strong oversight of compliance activity, audits and regular checks, ensuring risks are identified and addressed., • Manage third-party contractors and suppliers, ensuring performance, service quality and compliance expectations are met., • Work collaboratively with site leadership, operational teams and engineering colleagues across Gist to improve service and overall site performance., • Play an active role in site safety and operational meetings, bringing engineering expertise and insight to wider business decisions., • Provide cover for the Vehicle Service Manager when required, ensuring continuity across the operation. This is an opportunity to make a real impact. You’ll have the scope to build on the work already underway at Enfield, bring new ideas to the operation and help shape how our engineering capability develops for the future. To be successful in your application, you’ll have strong experience within a fleet engineering, vehicle maintenance or similar engineering environment, with experience managing a Vehicle Maintenance Unit (VMU), fleet operation and Material Handling Equipment (MHE). You’ll bring strong technical knowledge and the ability to identify and assess engineering issues and potential risks, turning these into practical solutions and improvement plans. You’ll also be comfortable balancing engineering priorities with the wider commercial and operational needs of a busy logistics site. You’ll be a confident leader who can engage and develop teams, build strong relationships across different functions and influence stakeholders at all levels of the business. You will also have: • A recognised engineering qualification such as City & Guilds, HNC, HND or higher., • Experience managing engineering budgets and financial performance., • Strong knowledge of fleet compliance and vehicle maintenance standards., • Experience managing third-party suppliers and contractors., • Experience working within a unionised environment. If you're an experienced fleet engineering leader who wants the opportunity to take real ownership, develop an operation and play a key role in shaping its future, we'd love to hear from you. Hours: 37.5 hours per week Working pattern: Monday to Friday Location: Gist Limited, Brancroft Way, Enfield, EN3 7QP Contract: Permanent, full time As well as a competitive package, you'll benefit from: • 20% M&S discount on most things from furniture, fashion and food, • 25 days’ annual leave plus bank holidays, rising with length of service, • Discounted rates on healthcare cash plan, • Private Medical Health Insurance, • Attractive annual bonus scheme, based on M&S performance and personal objectives, • Auto Enrolment Pension or competitive Defined Contribution Pension Scheme and life assurance of up to four times salary, • Amazing perks and discounts via our App to major restaurants and retailers, • Access to a wide range of wellbeing support, including our Employee Assistance Programme, • A first-class welcome with a tailored induction and a wide range of training schemes to support your learning and development, • Cycle to work scheme When you join Gist, you're joining a business that plays a critical role within the M&S Group. You'll have the opportunity to influence meaningful change, work alongside experienced leaders and contribute to one of the UK's leading food supply chains. Our culture is built around our values of being Progressive, Accountable, Collaborative and Ethical, creating an environment where people are trusted, supported and encouraged to grow. Whether you're leading a site operation, delivering transformation or shaping future strategy, your work will make a real difference. At Gist, we believe our differences make us stronger. We're committed to building an inclusive workplace where everyone feels valued, respected and able to succeed. We welcome applications from people of all backgrounds, experiences and perspectives. If you require any reasonable adjustments at any stage of our recruitment process, please let us know. We'll work with you to ensure you have the support you need. Our Internal Recruitment Team fulfil all vacancies on a direct basis. Unsolicited contact by unapproved agencies, including speculative CVs, will not be accepted and introductory fees will not apply. #J-18808-Ljbffr

Egis is a leading global consulting, construction engineering and operating firm. We work together with our clients, across every aspect of transport, energy and the built environment to build a more balanced, sustainable and resilient world. The Egis Group has over 50 years’ experience and a team of 25,000 employees in over 120 countries around the world. Joining our Group means, above all, sharing our values as a people-first company, strongly committed to sustainability and innovation. In the UK we’re proud to be delivering some of the most iconic projects which help connect people, protect our environment and meet emission reduction targets. From motorways to tramways, nuclear power plants to smart cities, clients choose us to help them solve their most complex challenges - delivering climate-responsible growth that meets the needs of communities, industry, and the planet. Connect Plus holds the 30-year Design, Build, Finance and Operate (DBFO) contract for the M25 and its key arterial link roads, awarded in 2009 by National Highways (formerly Highways England). The M25 DBFO is one of the UK’s largest highways private finance initiatives, supporting the operation, maintenance and improvement of one of the country’s most strategically important road networks. Since contract award, Connect Plus has delivered over £1.4bn of road improvements and continues to drive innovation, efficiency and long-term value through its asset investment and improvement programmes. The current Road Investment Strategy 3 (RIS3) programme includes the delivery of technology renewals and improvement schemes funded through the Change to the Operational Framework Agreement (COFA). These works require effective procurement, commercial management and robust governance to ensure delivery against agreed programme, cost, quality and performance objectives. Connect Plus works collaboratively with National Highways and an established network of strategic delivery partners to deliver its infrastructure investment and improvement programmes. Connect Plus Services (CPS) is our principal operations and maintenance partner, supported by specialist framework contractors responsible for delivering lifecycle renewals and improvement works across the M25 network. Our commercial arrangements include a Lifecycle Renewals Framework operating under a bespoke Cost Plus Contract, alongside a Call-Off Framework (COFA) for National Highways-funded improvement schemes, primarily delivered through NEC3/NEC4 contractual arrangements. We place strong emphasis on effective supply chain management, commercial transparency and collaborative working, fostering relationships that drive innovation, manage risk, optimise delivery performance and deliver sustainable value for money across our investment portfolios. Connect Plus operates as an intelligent client, providing strategic oversight, commercial governance and performance management of its supply chain to deliver long-term DBFO and National Highways objectives. The successful candidate will join the Connect Plus commercial function, working closely with Portfolio Managers, the wider commercial and technical delivery teams, Connect Plus Services, National Highways and framework contractors. The role will initially focus on supporting the commercial delivery of the COFA RIS3 programme, with the flexibility to provide commercial support across the wider DBFO Lifecycle Renewals portfolio as business priorities evolve. • Lead the commercial management and procurement of COFA RIS3 technology packages and wider M25 DBFO asset lifecycle renewal and improvement programmes, as required., • Manage the procurement and administration of works under NEC3/NEC4 contracts, primarily Option C (Target Cost) and Option E (Cost Reimbursable), including the agreement of target costs and procurement through established frameworks., • Provide commercial oversight and assurance throughout the project lifecycle, from early development and procurement through to delivery, contract administration and final account., • Review and challenge package pricing, scope, programme, risks and opportunities, ensuring value for money, cost certainty and effective commercial governance., • Attend Collaborative Package Reviews (CPRs) and supply chain forums, assessing package readiness, including design maturity, roadspace availability, Tier 2 engagement and delivery risks., • Manage contractual change control, including the assessment and validation of compensation events, and support whole-life costing assessments associated with contract variations., • Oversee payment assessments, approval of Main Contract Payment Certificates and agreement of final accounts in accordance with contractual requirements and delegated authorities., • Support the development and management of project budgets, forecasts and commercial reporting, identifying risks, efficiencies and innovation opportunities., • Prepare, issue and administer contracts through Aconex, maintaining appropriate commercial records and governance compliance., • Undertake commercial audits and provide assurance on contractual compliance, financial controls and commercial performance., • Work collaboratively with CPS Project Managers, Framework Contractors, Connect Plus Portfolio and Commercial teams, and National Highways to resolve commercial challenges and support successful programme delivery., • Maintain an understanding of programme priorities, design maturity, equipment availability and delivery dependencies to anticipate and mitigate commercial risks., • Educated to degree level (Quantity Surveying Degree or similar qualification), • Senior Quantity Surveyor with 5-10 years of commercial experience working on civil engineering projects, preferably with some experience working on highways construction and/or maintenance projects, • Good understanding of NEC, • Experience negotiating Contracts including testing the robustness of costs, • Experience of working within a collaborative culture or/ and a mature approach to relationship management with a long-term strategic focus, • Able to prioritise the delivery of the objectives of their role, • Good communication skills, • Ability to performance manage and hold to account We are seeking a commercially confident, proactive and collaborative individual who takes ownership of their responsibilities and contributes positively to the wider team. The successful candidate will demonstrate: Commercial acumen: Ability to provide constructive challenge, interrogate costs and make sound commercial recommendations. Ownership and accountability: A proactive approach to managing work packages, resolving issues and delivering agreed outcomes. Collaborative leadership: Confidence in working across multidisciplinary teams and building productive relationships with internal and external stakeholders. Strategic awareness: Understanding of how commercial decisions influence programme delivery, long-term asset performance and value for money. Problem-solving: A practical, solutions-focused approach to managing commercial challenges and delivery constraints. Integrity and professionalism: A fair, transparent and consistent approach to commercial management and contractual relationships. Adaptability: Ability to respond to changing programme priorities and support commercial requirements across multiple investment portfolios. Continuous improvement: Willingness to challenge established practices, identify efficiencies and contribute to innovation and improved ways of working. The successful candidate will be comfortable operating in a dynamic programme environment, balancing commercial rigour with the flexibility and responsiveness required to support delivery. They will be expected to build strong working relationships, provide constructive commercial challenge and contribute to Connect Plus’s commitment to collaborative working, innovation and long-term value creation. We are an Equal Opportunities employer and we strive to build a workforce that truly reflects the communities we represent. We welcome candidates from all backgrounds, regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background, and any other protected characteristic. If you decide to apply for an opportunity with us, your application will be assessed based purely on your experience, the essential and desirable criteria, and your suitability for the role. We value each and every one’s contribution as this builds our culture and means that if you work with us, you will be included, listened to, and respected. #J-18808-Ljbffr

Office-based with optional rotational remote working in line with divisional requirements Full time 37.5 (Monday - Friday) hours per week Insurance MD We are seeking an ambitious and commercially focused Head of Schemes to lead our successful Total Landlord Insurance (TLI) and Hamilton Fraser Cosmetic businesses. Reporting to the Insurance MD, this is a key leadership role responsible for driving profitable growth, enhancing customer outcomes, and strengthening our position within the market. You will lead the commercial and operational performance of the Schemes Division, developing and delivering strategies that support sustainable growth while building strong relationships with insurer partners, clients and other key stakeholders. The role also plays a critical part in identifying new business opportunities, developing strategic partnerships and representing the business at industry events, exhibitions and insurer review meetings. Working closely with senior leadership, you will use data and insight to drive performance, oversee quality, risk and regulatory compliance activities, and foster a culture of continuous improvement. You will also lead, coach and develop a high-performing team, ensuring the division continues to deliver exceptional results for customers, partners and the wider business. • Leading the day-to-day and strategic performance of our Schemes Division, ensuring we consistently deliver excellent customer outcomes, operational efficiency and commercial results., • Using data, insight and KPIs to identify opportunities, improve performance and support informed decision-making across the division., • Building and developing strong relationships with insurer partners, key clients and stakeholders, while identifying and securing new business opportunities that drive growth., • Representing Total Landlord Insurance (TLI) and Hamilton Fraser Cosmetic at industry events, exhibitions, networking opportunities and insurer business reviews, helping to strengthen our market presence and partnerships., • Working closely with the Insurance MD to shape and deliver divisional strategy, ensuring alignment with wider business objectives and long-term growth plans., • Driving product, process and system improvements in collaboration with teammates across the business to enhance customer experience and commercial performance., • Monitoring market trends, customer needs and competitor activity to ensure our schemes remain relevant, innovative and competitive., • Supporting financial planning and budget management, helping to deliver sustainable growth and cost-effective operations., • Championing a customer-focused culture by using feedback, quality monitoring and performance insights to drive continuous improvement., • Overseeing complaints, quality assurance, audits, risk management and regulatory compliance activities to ensure high standards and strong governance across the division., • Creating and maintaining a strong risk-aware culture, ensuring FCA requirements, governance standards and internal controls are consistently met., • Leading, coaching and developing Scheme Leads and their teams, fostering a high-performance culture aligned to our values and Leadership Framework., • Supporting recruitment, performance management, development and succession planning to ensure we continue to build capable and engaged teams., • Significant leadership experience within the insurance industry, ideally gained within a schemes, broker, MGA or digital insurance environment, with a strong understanding of the UK insurance market., • An inspirational leadership style, excellent stakeholder management skills and the ability to influence at all levels of an organisation., • A deep understanding of insurance products, FCA regulation and industry trends, alongside the ability to apply this knowledge to drive commercial success., • Strategic thinking skills, with experience shaping plans, driving innovation and delivering sustainable growth., • Proven experience leading both operational and commercial performance across multiple teams, delivering measurable improvements in service, growth and profitability., • A track record of developing strategic partnerships, managing key stakeholder relationships and identifying opportunities for business growth., • Strong communication and influencing skills, with the ability to build credibility and present complex information clearly to a range of audiences., • Excellent analytical and decision-making skills, with the confidence to use data and insight to solve problems and drive continuous improvement., • A proactive, customer-focused mindset, with a passion for delivering exceptional service and quality outcomes., • The ability to thrive in a fast-paced environment, balancing competing priorities while leading by example., • Experience leading, coaching and developing high-performing teams, creating an environment where people can succeed and grow., • Strong commercial and financial acumen, including experience of budgeting, financial planning and driving business performance., • 28 days holiday + UK bank holidays, • Life assurance, • Private health care for you and dependents, • Employee assistance programme, including GP line, cashback for treatments, advice line, • Season ticket loan, • Rental deposit loan, • Annual leave purchase scheme, • As part of the HFIS Group, access to discounted personal insurance is available At HFIS we value development and progression of all our people and so we also offer financial support for studying towards professional qualifications plus study time. As a teammate you will also benefit from a wide variety of high-quality in-house and external training. We have a relaxed and friendly environment, and our dress code reflects this. We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants. #J-18808-Ljbffr

Are you ready to lead a dynamic team and make a real difference in people's lives? Kisharon Langdon UK has an exciting Service Manager opportunity! Location: North West London, NW9 6TD, covering Edgware (HA8) and Borehamwood (WD6) Salary: £31,936 - £35,027 per annum (dependent on qualification) Job Type: Permanent Hours: 36 hours per week Closing Date: 25th October 2026 About Us: Kisharon Langdon is a charity providing comprehensive support services for people with a learning disability and autistic people and their families. We offer services spanning nursery and school through to further education, employment opportunities and supported living. While we serve the Jewish community, we celebrate diversity and welcome applicants from all backgrounds. Service Manager - The Role: As Service Manager, you will ensure the organisation delivers person-centred services to all members while building strong relationships with them, their families and the local community. You will supervise and manage a team of support workers, write care and support plans, manage rotas, and handle team management including annual leave, appraisals and performance management. You will partner with the Registered Manager to deliver strategic objectives across the operations division. Service Manager - Key Responsibilities: - Work alongside the Registered Manager to organise and write care and support plans, risk assessments and person-centred services while adhering to organisational policies and quality systems - Manage day-to-day operational requirements, quality measurements and monitoring of the service - Deputise for the Registered Manager and carry out all associated duties during their absence - Ensure the service has appropriate resources and staffing levels to support members - Keep all members informed of social, recreational and community opportunities and facilitate access Service Manager - You: - Qualified to NVQ Level 3 or above in Health and Social Care with experience in rota planning across 24-hour, 7-day operations - Previous experience in financial management, budget control, line management and working with adults with a learning disability and autistic people - Ability to address employee issues fairly and consistently, with knowledge of CQC fundamental standards, safeguarding procedures and regulatory inspection processes - Flexible worker able to participate in on-call rotas with a full clean driving licence and access to your own vehicle - Right to work in the UK Benefits: - 21 days paid holiday per year, increasing with length of service, plus bank holidays and major Jewish festivals - Company pension scheme - Occupational sick pay after qualifying period, increasing with length of service - Employee assistance and wellbeing programme with free access to independent advice and counselling - Development and career progression opportunities This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service. We cannot offer Visa Sponsorship at this time; all applicants will need to demonstrate the right to work in the UK. Closing Date: 25th October 2026 To submit your CV for this exciting Service Manager opportunity, click Apply today! TPBN1_UKTJ

Are you an experienced operational leader looking for the opportunity to influence care quality across multiple services, develop high-performing teams and drive meaningful improvements for residents? Join Elysium Healthcare as a Group Home Lead and play a pivotal role in leading a portfolio of homes, ensuring the delivery of exceptional, person-centred care while supporting the growth and success of our services. As a senior operational leader, you will provide strategic oversight across a group of homes, ensuring they consistently deliver safe, high-quality care that meets regulatory standards and supports positive outcomes for residents. Working closely with Home Managers, Regional leaders and multidisciplinary teams, you will drive continuous improvement, strengthen governance and create cultures where both residents and colleagues can thrive. In this influential role, you will provide visible leadership and support to Home Managers, helping them build resilient, self-sustaining teams and achieve operational excellence. Through regular site visits, coaching, mentoring and performance support, you will ensure consistent standards across all homes while fostering collaboration, accountability and continuous learning. You will lead service improvement initiatives, oversee quality improvement plans and use data, audits and performance metrics to identify trends, manage risks and drive positive change. Acting as the safeguarding lead for your portfolio, you will provide oversight, guidance and support on safeguarding matters, ensuring policies are consistently applied and that residents are protected through a culture of openness, professionalism and least restrictive practice. Working closely with operational and governance teams, you will ensure services remain compliant with CQC regulations, the Health and Social Care Act and organisational policies. You will support homes through inspections, audits and quality reviews, maintaining strong governance frameworks and ensuring actions are implemented effectively. Alongside your quality responsibilities, you will contribute to the operational and financial performance of the homes, supporting workforce planning, budget management, occupancy growth and the development of sustainable services that meet local needs. You will also represent the organisation with commissioners, regulators and external stakeholders, promoting the reputation of the homes within local communities. This role will be based across sites in Sussex, Kent, Surrey and South West London. Key Responsibilities Provide leadership and operational oversight across a portfolio of homes. Support and develop Home Managers through coaching, mentoring and performance support. Drive quality improvement, service development and operational excellence. Lead safeguarding oversight and support effective risk management across all homes. Maintain compliance with CQC requirements, legislation and organisational standards. Oversee audits, governance processes, quality reviews and improvement plans. Support financial performance, occupancy growth and efficient resource management. Lead responses to operational challenges, incidents and service recovery requirements. Use performance data and quality intelligence to identify trends and drive improvement. Build strong relationships with regulators, commissioners, residents, families and external partners. Support succession planning and the development of future leaders across the group. To be successful in this role, you will need: Knowledge and Skills Level 5 Diploma in Leadership for Health & Social Care, or equivalent, or relevant experience Strong leadership and people management skills across multi-site operations In-depth knowledge of CQC regulations, safeguarding, and care standards Working knowledge of the NHS and independent Healthcare sectors Strong knowledge of healthcare laws, regulations, accreditation processes and industry trends Excellent communication, negotiation, and stakeholder engagement abilities Compassionate, resident-focused approach Ability to provide commercial input, at a senior management level Confident, adaptable, resilient and commercially aware, with a high degree of presence and ability to engage people Knowledge of business strategy, planning, financial management, HR legislation, management development and organisational change Ability to analyse data, identify trends, and implement improvement strategies Experience Proven experience as a Registered Manager in adult social care, ideally with Autism or complex needs Experience in mentoring and developing managers Demonstrated track record in operational excellence, financial management and quality improvement Familiarity with Positive Behaviour Support (PBS) and trauma-informed care (D). What You'll Get At Elysium Healthcare, we believe in taking care of the people who care for others, you'll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future: Annual base salary of £50,000 The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window. Career development and training to help you achieve your professional goals Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub! Wellbeing support and activities to help you maintain a healthy work-life balance Access to Blue Light Card, which provides a range of exclusive offers and discounts Life Assurance, for added peace of mind Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support. 24/7 GP service and second medical opinion, to ensure you are the best you can be Enhanced Maternity Package, so you can truly enjoy this special time Pension contribution, to help secure your future About us: Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person's individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure TPBN1_UKTJ

At Johnson Matthey, your work will matter. As an Area Security Manager UK, you’ll join a world leader in platinum group metals with over 200 years of history. Using advanced metals chemistry, you’ll help tackle the world’s biggest challenges - cutting emissions, powering modern life and supporting life‑saving technologies - by applying, refining and recycling metals that matter for a healthier, more sustainable, circular future. As an Area Security Manager UK, you will help drive our goals by: • Leading the delivery of security strategy across Johnson Matthey’s UK operations, ensuring alignment with regional and global security objectives., • Providing leadership, coaching and governance to site security teams and contracted security providers across multiple UK locations., • Managing the performance and effectiveness of physical and technical security programmes, identifying opportunities to reduce risk and improve operational efficiency., • Partnering with site leadership teams to deliver practical, commercially focused security solutions that protect people, assets and business operations., • Leading security investigations, assurance activities and compliance reviews, driving the implementation of corrective actions and continuous improvement initiatives., • Building strong relationships with external agencies, industry partners and regulatory bodies to maintain awareness of emerging threats, risks and security best practices., • Significant experience in a senior security leadership role within a multinational industrial, manufacturing or corporate environment., • Strong knowledge of physical, technical and procedural security controls, including access control, CCTV, alarm and integrated security systems., • Proven experience managing security service contracts, vendor relationships and outsourced security personnel., • Ability to assess complex security risks, conduct investigations and implement effective mitigation strategies across multiple sites., • Strong stakeholder management, communication and influencing skills, with the ability to operate effectively at all levels of the organisation., • Degree‑level qualification in Security Management, Risk Management, Business Management or a related discipline; ASIS CPP, CSMP, ISO Lead Auditor, IOSH or NEBOSH qualifications are advantageous. Even if you only match some of the skills, we’d love to hear from you to discuss further! We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees’s financial and physical wellbeing, such as: • Competitive retirement savings, • Company matched Share Incentive Plan, • Life Assurance, Income Protection and Critical Illness, • Medical plans/health assessments, • Retailer and Wellbeing discounts, • Competitive annual incentive plan At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected. For any queries or accessibility requirements, please contact . We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience. Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks; early application is advised. #LI-DK1 #UKJOBS All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice. By applying for this role and creating an account you are agreeing to the notice. Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief. #J-18808-Ljbffr

Reporting to Thames Water, the Area Operations Manager (Water) oversees end-to-end performance across water networks in Enfield, covering repair and maintenance. This full-time, permanent post suits someone with proven operational leadership, contractor management and health and safety expertise, plus a strong grasp of water supply infrastructure. Responsibilities include ensuring all work by direct teams and third-party contractors is completed safely, on time and efficiently, with a zero-compromise approach to public health. The position offers a salary of up to £65,000 per annum, dependent on skills and experience. The successful candidate will protect essential water services for millions of customers and local communities. We are looking for an Area Operations Manager to join Thames Water on a full-time, permanent basis. In this exciting and high-profile position, you will have the opportunity to play a key role in creating and delivering ‘life’s essential service’ of water supply for our millions of customers, and for the communities we serve, both today and in the future. As an Area Operations Manager, you will be accountable for the end-to-end performance of your area across Water Networks, including Repair and Maintenance. Your role is vital in ensuring that all operational activity is carried out by Thames Water and 3rd party contractors in a safe, timely and efficient manner with a zero-compromise approach to health, safety and public health. You will be responsible for the operational and financial performance, consisting of a budget of up to £5m and a customer base of around 1 million. It will be the area managers' responsibility to ensure that outputs are aligned with and support Thames Water’s Outcome Delivery Incentives set by the regulator. It is crucial that your leadership demonstrate behaviours fully aligned with Thames Water’s vision and values. It will be critical for the Area Manager to ensure that risk, both operational and financial, is proactively monitored and managed across the area whilst ensuring we are adhering to all health and safety and Streetworks legislations, with zero cost incurred due to failed operational process or policy management. The services you will provide will ensure we reduce leakage throughout your area, ensuring we leave our environment in a better place, deliver a consistent service to reduce customers experiencing supply interruptions and respond to customers' needs ensuring they get the service they are asking for, amongst many other things. You will build relationships with our valuable people focused on improving engagement and providing futures for people who want to develop and put together plans to ensure their success. You will look to foster a culture of collaboration across the business, ensuring our alignment and success. You will reach out to communities to ensure our future talent is fostered locally, growing our diverse workforce into the future. You will work in partnership with key stakeholders across varying levels within the business and contractors (where applicable), to ensure that your area is not only thriving today, but that all risks and opportunities for the future are identified across, but not limited to, safety, public health, customer, people, finance and asset performance. The decisions and inputs of this role will enable future planning, investment and risk mitigation; therefore, a significant part of this role will be working at a strategic level with our asset management teams to ensure we have seamless handovers and cross-company collaboration in place to manage asset risk and investment. Your team will consist of up to 30-40 people with 7-10 direct reports spread across varying locations across London / Thames Valley. • Have excellent operations site leadership experience in a performance-driven and constantly changing environment., • Ability to think strategically with effective commercial acumen to deliver against stretching operational targets., • Possess strong communication skills and be resilient and tenacious in a challenging environment., • Ideally Repair and Maintenance (R&M) experience., • Significant experience in leading and developing teams over a large geographical region., • Experience in managing contractor relationships., • You have an uncompromising approach to Health, Safety and Wellbeing., • Ability to promote customer service as the number one priority., • Experience in developing and maintaining routine ‘operational grip’ and event response leadership., • Offering a salary up to £65,000 per annum, depending on skills and experience., • 26 days holiday per year, increasing to 30 with the length of service., • (plus bank holidays) Car Allowance., • Annual Bonus., • Generous Pension Scheme through AON., • Private Medical Health Care., • Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid., • Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!, • Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Learn more. We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know. We’re here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues. #J-18808-Ljbffr

The Operations Manageris responsible forleading and managing warehouse and transport operations, ensuring the safe,efficientand cost-effective movement of goods whilst delivering exceptional service to customers. The role provides leadership to Warehouse Supervisors, Transport Supervisors and operational teams, ensuring operational performance, colleague engagement,complianceand continuous improvementobjectivesare achieved. Working closely with the senior leadership team, the Operations Manager drives operational excellence,maintainshigh standardsof health and safety, and supports the delivery of the organisation's strategicobjectives. Operational Leadership • Provide overall leadership and management of warehouse and transport operations., • Directly manage Warehouse Supervisors and Transport Supervisors, ensuring clearobjectives, performanceexpectationsand accountability., • Monitor daily operational performance and ensure workloads are effectively planned and resourced., • Conduct regular operational meetings with supervisors to review priorities,performanceand service levels., • Drive a culture of accountability,teamworkand continuous improvement throughout the operation., • Support the implementation of operational projects and business improvement initiatives., • Ensure customer requirements and service expectations are consistently achieved. Warehouse Management • Oversee all warehouse activities, • Ensure stock is accurately managed andmaintainedat all times., • Take ownership of stock integrity and inventory accuracy., • Lead stock investigations and implement corrective actions., • Ensure warehouse processes are compliant,efficientand aligned with businessobjectives., • Review warehouse performance andidentifyopportunities to improve productivity and service. Transport Management • Provide leadership and support to Transport Supervisors., • Ensure transport operations are effectively planned and executed to meet customer delivery requirements., • Monitor transport performance, drivercomplianceand fleet utilisation., • Support driver performance management,coachingand development activities., • Oversee transport compliance, vehiclecomplianceand operational standards., • Support accident,collisionand vehicle incident investigations., • Ensure all transport operationscomply withrelevant legislation and company policies. Health, Safety and Compliance • Promote andmaintaina strong health and safety culture across all operational functions., • Ensure safe systems of work are implemented and adhered to., • Lead operational compliance activities relating to warehouse and transport operations., • Manage and investigate accidents, incidents, near misses and safety concerns., • Take ownership of incident reporting systems and follow-up actions., • Conduct regular safety reviews and drive continuous improvement in operational safety., • Ensure weekly fire alarm testing and other compliance activities are carried out in line with company requirements. People Management • Lead, motivate and develop supervisors and operational colleagues., • Conduct regular one-to-one meetings, coachingsessionsand performance reviews., • Support succession planning and employee development., • Manage colleague performance issues fairly and consistently., • Encourage employee engagement and promote positive working relationships., • Ensure staffing levels are appropriately managed to support operational requirements., • Authorise and manage operational overtime budgets in line with business requirements. Commercial and Operational Performance • Participate in weekly commercial stock meetings., • Monitor operational KPIs, service levels and productivity metrics., • Analyse operational performance and implement improvement plans whererequired., • Support budget management and cost-control initiatives., • Drive efficiencies across warehouse and transport operations., • Ensure operational resources are utilised effectively and sustainably. Continuous Improvement • Lead operational efficiency and business improvement projects., • Review existing processes and implement best practice solutions., • Encourage innovation and employee involvement in continuous improvement initiatives., • Work collaboratively with other departments to improve operational effectiveness., • Support business change programmes and operational development plans., • Proven experience in an Operations Manager, Warehouse Manager, Transport Manager or similar leadership role., • Strong leadership and people management experience., • Demonstrable experience managing warehouse and transport operations., • Knowledge of health and safety legislation and operational compliance requirements., • Experience of stock control and inventory management., • Strong understanding of transport andlogisticsoperations., • Experience managing operational performance through KPIs and reporting., • Excellent communication and interpersonal skills., • Ability to coach, motivate and develop teams., • Strong problem-solving and decision-making capabilities., • Experience driving continuous improvement and operational change., • Proficient in Microsoft Office and operational management systems., • Strong leadership presence with the ability to inspire and influence others., • Highly organised with excellent planning and prioritisation skills., • Commercially aware and results focused., • Proactive with strong drive and initiative., • Structured and detail-orientated approach., • Ability to remain calm under pressure and make informed decisions., • Strong collaboration and relationship-building skills., • Committed tohigh standardsof customer service and operational excellence., • Positive,enthusiasticand accountable., • Team-focused with a hands-on management style. Key Performance Indicators (KPIs) Performance in the role will be measured against the following key performance indicators: • Customer service and delivery performance., • Warehouse productivity and accuracy levels., • Stock accuracy and inventory integrity., • Transport performance and fleet utilisation., • Health and safety performance metrics., • Compliance audit results., • Employee engagement and retention., • Operational cost control., • Overtime management., • Continuous improvement project delivery., • Accident and incident reduction., • Overall operational efficiency and service excellence. #J-18808-Ljbffr

Project Manager - Power & Infrastructure (Substations) We are working with a leading power infrastructure contractor delivering major HV infrastructure and data centre projects across the South East. With a strong pipeline of secured work and significant growth plans, they are looking to appoint an experienced Project Manager who can deliver substations, grid connections and HV works that support large projects such as data centres. You will take full responsibility for the successful delivery of power and infrastructure projects, driving programme performance, commercial outcomes and client relationships from inception through to completion. Working closely with internal delivery teams, subcontractors, clients and key stakeholders, you will ensure projects are delivered safely, on time and within budget. • Lead the delivery of multiple power and infrastructure projects., • Drive project programmes and ensure key milestones are achieved., • Manage client relationships and act as the main point of contact., • Oversee commercial performance and contractual obligations., • Lead and develop site teams and project staff., • Manage project risks, resources and stakeholder expectations., • Ensure compliance with NEC and FIDIC contract requirements., • Work closely with design, engineering and operations teams to deliver successful project outcomes., • Proven experience as a Project Manager within utilities, power, infrastructure or construction., • Electrical, Engineering or Civils background., • Strong understanding of NEC contracts and contract administration., • Knowledge of FIDIC contracts would be advantageous., • Excellent programme management and commercial awareness., • Strong leadership and people management skills., • Ability to build and maintain long-term client relationships., • Experience delivering projects within live operational environments., • Excellent career progression opportunities., • Clear route from Project Manager to Senior Project Manager and Contracts Manager., • Long-term secured workload and continued company growth., • Opportunity to work on high-profile infrastructure projects with major clients #J-18808-Ljbffr

Join our Workplace Technology team as a Technical Operations Specialist (TechOps)! In this key operational role, you will lead high-tier IT support, drive incident resolution, and power seamless operations for JETers worldwide. Working closely with IT Service Management (ITSM), you will deliver excellence, embody our "Lead, Deliver, Care" values, and care for our internal community by collaborating across multi-disciplinary engineering projects. • Resolve escalated Jira and Slack technical tickets, autonomously producing documentation and managing incident communications., • Provide hands-on and virtual technical support across diverse platforms, ensuring prompt resolution for all Jetters., • Deliver technical training sessions globally to empower Service Desk teams and build long-term operational capabilities., • Manage and maintain multi-platform devices including Jamf, Microsoft Intune, and Google ecosystems at scale., • Perform network troubleshooting including Wi-Fi connectivity, access management, and infrastructure maintenance., • Manage Identity Provider (Okta) group policies, rule setups, and Single Sign-On (SSO) integrations for new products., • Design and implement self-service solutions and automations to streamline user support and optimize workflows., • Enterprise IT experience supporting large, distributed operational environments with a proactive problem-solving mindset., • Expertise in device management across multiple platforms (Jamf, Intune, Google) across macOS, Windows, iOS, and Android., • Strong foundational knowledge of networking concepts, access controls, identity management (Okta), and IT infrastructure., • Capability to automate repetitive administrative tasks using scripting tools and APIs to enhance efficiency., • Clear communication skills with the ability to present technical concepts to non-technical partners and lead training., • Collaborative mindset with a commitment to sharing knowledge, helping colleagues grow, and maintaining strong team relationships., • Initiative to independently identify operational gaps, drive improvements, and professionally manage stakeholder conversations. We're a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe., At JET, this is how we play Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side. At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again. Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition. No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. Want to know more about our JETers, culture or company? Have look at the career site where you can find people's stories and speak by Pods #J-18808-Ljbffr

Job ID: 10488224 | Amazon UK Services Ltd. Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity • Create, oversee, and drive a culture of safety and wellbeing, • Analyse and implement changes to keep quality and productivity at a consistently high level, • Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility, • Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence, • Work collaboratively with management-level colleagues to standardise shift practices You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers. • Bachelor's degree, or Master's degree, • Experience in people management, • Experience communicating with a wide range of stakeholders, including peers and leadership, • Experience analyzing data to make business decisions, • Experience in English-language communication skills, both written and verbal, • Experience with Six Sigma tools and Lean techniques, or experience in similar environments, • Experience in a logistics/operations environment, • Experience working with the MS Office suite (Microsoft Office suite) including Word, Excel, and Outlook in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. #J-18808-Ljbffr

NEOS Recruitment are working exclusively with a growing business employing 150+ people in the waste sector, who are looking to appoint a Commercial Manager to lead their commercial function. This is a key standalone role, reporting directly to the Managing Director and Operations Manager, and will be pivotal in driving growth and profitability across the business. Key Responsibilities: • Lead on tenders, bids, and contract negotiations, • Manage and grow key client accounts across the construction and commercial sectors, • Secure and maintain agreements with construction and demolition companies, focusing on site skips and site waste management, • Drive growth within the commercial and industrial waste division (including black bin and wheelie bin services), • Act as the sole commercial lead, ensuring all contracts, agreements, and processes are commercially robust What We’re Looking For: • Proven experience in the waste industry – this is essential, • Strong understanding of legislation, compliance, and sector-specific requirements, • Track record in commercial management, tenders, and client negotiations, • Ability to work independently as the senior commercial point of contact Location & Coverage: Head office in North London, with client coverage from the Thames through to Milton Keynes. Strong focus on the London construction market. Package: • Bonus, • Commission & performance incentives, • Company car, laptop & benefits This is a fantastic opportunity to join a growing business with ongoing staffing requirements, where your waste industry expertise will be at the heart of their future success. If you have the background and drive to take ownership of this commercial function, we’d love to hear from you. NEOS Engineering Recruitment is an equal opportunities employer and welcomes applications from all qualified candidates. #J-18808-Ljbffr

We’re a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. As a Senior Data Analyst within our Global Finance Operations department, you will play a key role in driving data integrity, process efficiency, and strategic visibility across the Record to Report (R2R) team. Embodying our values to lead, deliver, and care, you will establish critical data pipelines and build governed datasets that enhance month-end performance and support AI automation. Working closely with the Governance Lead and Continuous Improvement Managers, you will help foster a data-literate culture across the tower. Through seamless teamwork and a customer-centric approach to internal stakeholders, you will deliver clean, structured data and transform analytical insights into strategic value. • Lead the analysis of financial data flows between primary ERP systems (e.g., Workday) and upstream/downstream tools to reduce manual adjustments., • Drive the optimization of month-end close (MEC) processes, leveraging our data ecosystem to enhance accuracy and real-time visibility., • Collaborate with the Governance Lead and Master Data Management team to establish rigorous data quality standards and transparent data dictionaries., • Acquire, manage, and maintain robust data pipelines from primary and secondary systems to support broader Global Finance Operations., • Build and maintain automated reporting frameworks for R2R KPIs and OKRs to enable tower-level performance and initiative tracking., • Identify and articulate process bottlenecks and improvement opportunities to leadership, using data-driven evidence to aim high and raise the bar., • Evaluate AI, automation, and process mining use cases alongside Tech and Data & Analytics teams to drive efficiency and innovation., • Act as a mentor and subject matter expert by helping one another succeed and guiding colleagues on analytical tools, methods, and best practices., • Foster a culture of data literacy by delivering engaging training and awareness sessions focused on analytics and AI readiness., • Proven expertise in data analysis, transformation, and insight generation within complex finance or e-commerce environments., • Strong understanding of end-to-end finance processes, accounting principles, and sensitive financial data governance., • High technical proficiency in Workday Finance (or similar ERPs) and financial reporting tools for complex data extraction and querying., • Experience working with consolidation platforms (e.g., OneStream) and cross-functional finance system touchpoints., • Strong SQL, BigQuery, and spreadsheet skills with a commitment to building transparent KPIs, automated dashboards, and data validation controls., • Exceptional analytical and problem-solving skills with an ability to translate complex finance needs into technical specifications., • Strong communication skills to build cross-functional relationships, develop an understanding of internal and external partners, and influence stakeholders., • A proactive, self-starter mindset comfortable navigating uncertainty to stay committed to achieving goals and driving excellence., • Passion for mentoring others, advocating for data literacy, and acting responsibly to make a lasting impact. Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn’t just about delivering on our strategy. It’s a competition for something incredibly valuable – our customers' choice. Every time a customer decides where to order, they’re picking a side. At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers’ loyalty, again and again. Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we’re building a customer-first culture which enables us to stay one step ahead of the competition. No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else are we delivering? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys. #J-18808-Ljbffr

Thames Water is seeking an Area Operations Manager to lead end-to-end performance across water networks in Enfield, overseeing repair and maintenance with direct and 3rd party teams. The role emphasises safety, customer service and regulatory alignment within a £5m budget. You will guide a team of up to 30–40 people across multiple sites, drive strategic and operational improvements, and ensure delivery of essential water services to millions of customers now and in the future. #J-18808-Ljbffr

Flexible start and finish times due to operational needs The Transport Manager will efficiently and effectively manage a fleet of 8+ vehicles at our Welham Green Depot. The role will also assist with managing the day-to-day operations of the Traffic Office, ensuring health and safety, environmental and operator licence compliance, while delivering first-class customer service. • Provide leadership and clear work instructions to traffic dispatchers, drivers and operatives, review depot KPIs and drive improvements in service, safety and profitability., • Manage vehicle operations, ensuring vehicles are used safely, wheel security requirements are met and gross weight limits are adhered to, while liaising with the fleet team to ensure seamless operations., • Ensure adherence to transport and environmental legislation, including the management of third‑party insurance claims., • Support cost control initiatives, drive operational efficiency and identify opportunities to reduce costs and exceed budget expectations., • Enforce Health and Safety procedures, including near‑miss reporting and emergency procedures, and review near‑miss reports to maintain a first‑class customer experience., • Complete all role‑related administrative tasks, including worksheets and tachograph records., • Build and maintain strong relationships with both internal and external customers through proactive and effective communication., • Proven experience in traffic or logistics management, including resource management, cost control and operational leadership within unionised, multi‑shift environments., • In‑depth understanding of transport, environmental and health and safety legislation, with strong knowledge of lean methodology and KPIs., • International CPC, strong commercial acumen, excellent communication and planning abilities., • Familiarity with the local area and willingness to travel for business needs across the UK., • Ongoing career development, training and coaching – Because if you don’t grow, we don’t grow., • Competitive salary., • Generous pension scheme., • Retail and leisure discounts., • Holiday and travel discounts., • Life cover. At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management. Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn. #J-18808-Ljbffr

Lead Modern Digital Services That Make a Difference Enfield Council is delivering an ambitious Digital, Data & AI Strategy, supported by a major programme of technology modernisation, cloud adoption, cyber security improvements and digital transformation. We're looking for an experienced Cloud & Infrastructure Manager to lead the operational delivery of our Microsoft cloud and infrastructure services and help build the secure, reliable and modern digital foundations that support services across the Council. Reporting to the Head of Infrastructure & Solution Design, you will lead the day-to-day operational management of the Council's cloud and infrastructure services, ensuring they remain secure, resilient, high-performing and fit for the future. You'll be responsible for the operational leadership of Microsoft Azure, Entra ID, Microsoft 365 and related infrastructure services, while managing a skilled team of engineers and technical specialists. You'll drive service improvement, strengthen operational governance, and ensure services are delivered in line with Council policies, procedures and security standards. This role is ideal for someone who enjoys leading people, improving services and helping deliver technology that makes a real difference. • Leading and developing a high-performing cloud and infrastructure team., • Managing the availability, security, resilience and performance of Microsoft Azure, Entra ID and Microsoft 365 services., • Ensuring teams operate in accordance with Council policies, governance frameworks and best practice., • Driving continuous service improvement and operational excellence., • Supporting major digital transformation, cloud modernisation, cyber security and technology refresh programmes., • Managing suppliers, service performance, risks and operational delivery., • Working collaboratively with architecture, cyber security and delivery teams to ensure successful outcomes across the Council's digital portfolio. We're seeking a collaborative and motivated technology leader with strong experience of Microsoft cloud technologies, infrastructure operations, IT service management and people leadership. You'll be passionate about developing teams, improving services, managing operational risk and delivering excellent customer outcomes through technology. • Be part of a major Digital, Data & AI transformation programme., • Work across an exciting portfolio of modernisation, cloud and cyber security initiatives., • Influence the future of digital services within one of London's largest councils., • Develop talented technical teams and deliver meaningful change for residents and staff. This role operates on a hybrid basis with a minimum expectation of two days per week working from Enfield Civic Centre. Be Bold. Make a Difference. Show You Care. Join us and help deliver the secure, reliable and modern digital services that power Enfield's future. If you have any difficulties accessing this information, please contact Mark Aylwin , for an informal discussion. If you have any difficulties accessing this information, please contact Andy Kingsbury, Senior Recruitment Advisor on or . We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. We are passionate about our people and how we deliver services to our community in Enfield. That's why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we'd love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. • An excellent pension through the Local Government Pension Scheme (LGPS)., • Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas., • A blend of remote and office based working for most roles., • Interest free season ticket loan repayable over three or ten months., • Career development and learning experiences from a range of training courses and learning methods., • Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family., • Health and leisure discounts and tax-free bikes for work., • 1 month's paid sabbatical for registered Social Workers working in Children's Social Care. We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered. Certain posts in the Council are 'politically restricted' which means that staff employed in these posts may not undertake political activities either in or outside the workplace and therefore if candidates are affiliated with any political party, we may not be able to proceed with their application. Proud member of the Disability Confident employer scheme Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions. #J-18808-Ljbffr

At Elizabeth Scarlett, we exist to create joy, inspire wonder, and protect wildlife - using art and design to connect people to nature, and to one another. By 2030, our goal is to have contributed over £2 million to wildlife conservation. As our Wholesale Trade Operations Manager, you will join a team that leads with kindness, dreams big and takes action together. You'll support our Wholesale Trade team to process orders flawlessly, and improve the systems that serve our bricks-and-mortar and online retail partners. The role covers day-to-day support through our peak trading period, as well as preparing the team for growth in 2027. Reporting to: Location: Hybrid: 3-4 days in the office, depending on peak trading needs (November-December), and up to 5 days during special events Employment type: Full Time, Permanent This role leads Wholesale Trade Operations for Elizabeth Scarlett across the UK and USA, owning the end-to-end wholesale process and fulfilment budgets. You'll make order fulfilment more accurate, efficient and resilient by getting retailer requirements right the first time, from production through to our Third Party Logistics (3PL) partners. You'll also improve stock allocation and build KPI reporting on delivery performance. This hands-on role requires a solid understanding of wholesale logistics, including EDI, routing guides and retailer requirements. You'll lead the Trade Operations team (currently 2 people) and own wholesale trade relationships with our UK and US 3PLs and carriers. You'll work closely with the Operations Director, as well as the Production, Merchandising, Finance and Sales & Partnership teams. You'll set up Wholesale Operations for long-term success by developing the team, planning capacity and driving automation to support the growth planned for 2027 and beyond. • Own the end-to-end wholesale process for the UK and USA - ensuring the 3PL receive, process and dispatch orders on time, and that every invoice is issued., • Set and optimise order-processing workflows and Standard Operating Practices (SOPs) across retail partners, drop-ship programmes, distributor replenishment and special trade orders., • Support your team to troubleshoot order issues, and implement root-cause solutions to prevent recurrence., • Develop end-to-end OTIF reporting against wholesale customers' expectations, and identify the causes of delays and shortages., • Lead peak season planning, including volume forecasts, 3PL capacity and readiness checklists., • Build contingency playbooks for disruptions such as EDI failures, carrier issues, customs holds and retailer system outages., • Deliver cost reductions without compromising service, with a clear view of how operational decisions affect margins., • Lead your team to become experts in retailer routing guides, compliance manuals & vendor requirements, and build playbooks for key partners., • Ensure compliance across carrier selection, delivery appointments, labelling, packing slips & shipment documentation, and record and raise any non-compliances., • Work with Production to get retailer requirements right the first time at manufacture., • Own chargeback tracking and investigation, and eliminate root causes., • Through your team - manage wholesale returns (damaged goods claims, customer returns, end-of-season buybacks and bulk returns), coordinating authorisations and credits with Sales and Finance., • Track return reasons to identify patterns and issues, • Own wholesale relationships with our UK and US 3PL partners - holding them accountable to wholesale SLAs through weekly and monthly reviews of OTIF , case pack accuracy, pallet quality, ASN compliance, and cost per case., • Build escalation and exception processes to resolve fulfilment issues quickly and minimise retailer penalties. 1. Inventory & Stock Allocation • Own pool stock and Available to Sell (ATS) inventory at our UK and US wholesale 3PLs, managing the stock reserve model with the Logistics and Inventory Manager, • Improve allocation and stock reservation to speed up order processing, reduce errors, and give the Sales & Partnership team clarity on stock available to sell., • Manage allocation when stock is constrained, working with Planning, Production and Merchandising to align availability and replenishment with customer PO commitments. 1. Systems, EDI & Automation • Own EDI connections with trading partners to ensure order transmission, ASNs and invoices are reliable. You’ll monitor connections, elevate issues and support new set-ups., • Work with the Finance and Systems Website teams to integrate and troubleshoot NetSuite, Mintsoft WMS, ShipHero WMS and EDI platforms for wholesale workflows., • Identify and drive automation that improves speed and reduces manual effort., • Lead your team with clear priorities, and guide them in developing and balancing transactional, improvement and strategic workstreams., • Build, manage and develop the Trade Operations team, owning hiring and capacity planning as the channel grows., • Provide holiday and absence cover within the team, using this hands-on experience to drive improvements., • Develop relationships between the Operations, Sales & Partnership and Finance teams as well as 3PLs., • Stay current on wholesale logistics trends, best practice and technology. Typical Key Performance Indicators • OTIF delivery rate to wholesale customers, • Order accuracy and error-free order percentage, • Cost per case shipped and year-on-year cost reduction, • Chargeback value and reduction rate Experience • 4-6 years of experience across wholesale trade operations, Business to Business (B2B) retail, supply chain and 3PL operations in a fast-growing goods business., • Demonstrated hands-on experience in improving and implementing processes and systems from order to delivery, including WMS (e.g., Mintsoft, ShipHero ), ERP (e.g., NetSuite ) and integration platforms (e.g., Patchworks and SPS )., • 2-4 years of team-leadership experience, including leading teams under high pressure and prioritising competing needs. Must-have skills • The ability to roll-up your sleeves and get into the details of a process, while also stepping back to understand the bigger picture, purpose, conflicts and synergies to address., • Proven success in quickly embedding yourself in cross-functional teams, working with people at every level of experience and accountability., • Exceptional organisational skills, able to manage multiple tasks across different channels, delivery dates, and priorities., • Comfortable building rapport with both internal teams and external partners., • A problem-solving mindset, with the ability to identify issues early and take ownership of resolving them., • Proficiency in Excel/Google Sheets for order tracking, reporting, and data management., • Excellent written and verbal communication skills in English. Nice-to-have • Knowledge of US trade operations and US wholesalers such as Dillards, Nordstrom and Von Maur, • A background in fashion, accessories, lifestyle, or consumer goods., • Experience using generative AI tools (e.g., Claude / Chat GPT) to work more efficiently without devolving decision-making. Mindset • Proactive and accountable . You spot issues early, raise concerns, and take ownership of fixing them., • Service led . You genuinely care about delivering an excellent customer experience., • Commercially aware . You understand how operational excellence impacts customer retention and brand reputation., • In the details and above . You can work through a routing guide line by line in the morning, then step back and redesign the process that caused the issue in the afternoon. Values fit • Kind, collaborative, and reliable - someone that teams trust to get things done., • Calm under pressure and comfortable managing competing priorities., • Excited to work for a brand blending creativity, commerciality, and purpose. At three months, you've led the team through peak, OTIF reporting is live for UK and US partners and chargebacks are tracked with their root causes identified. At six months, the end to end order process is efficient and effective in delivering the customer-expected OTIFs, SOPs and retailer playbooks are in place for key partners, causes of chargebacks are addressed, and the team, systems and 3PL capacity are ready for future growth volumes. You’re probably not the right fit if… • You've run warehouse or 3PL operations but haven't worked with retailer compliance, routing guides or chargebacks., • You prefer to set strategy and delegate the detail. This role is hands-on, especially through peak., • You're looking for a mature, fully systemised operation rather than the chance to build one. Salary, bonus & benefits • 10% performance bonus, • Private medical insurance, health & wellbeing discounts, stress support, • Income protection, life assurance & enhanced Pension contributions Flexibility and time • Immediate start, • Daily hours 0830-1700 with 1 hour lunch break (flexibility to start 0800-0930 if preferred), • Hybrid working (3-4 days in-office in Potters Bar), • Annual L&D budget (3% of salary), • Annual summer retreat (e.g. 42 Acres, Somerset), • £500 ES products per year at 60% team discount, • 25% friends and family discount Impact and ownership • Full ownership of the trade operation, with the autonomy to shape it as ES grows., • Direct contribution to our wildlife conservation mission., • Screening call with our Talent Acquisition Associate, • Interview with our Chief of Staff, • Final interview with our Operations Director, Chief of Staff and Wholesale Operations Manager Ready to join a purpose-driven brand and help us scale joy and conservation impact? #J-18808-Ljbffr

Egis is a leading global consulting, construction engineering and operating firm. We work together with our clients, across every aspect of transport, energy and the built environment to build a more balanced, sustainable and resilient world. The Egis Group has over 50 years’ experience and a team of 23,500 employees in over 120 countries around the world. Joining our Group means, above all, sharing our values as a people-first company, strongly committed to sustainability and innovation. In the UK we're proud to be delivering some of the most iconic projects which help connect people, protect our environment and meet emission reduction targets. From motorways to tramways, nuclear power plants to smart cities, clients choose us to help them solve their most complex challenges - delivering climate-responsible growth that meets the needs of communities, industry, and the planet. The M25 is one of our Flagship projects in the UK! It is the most used part of the UK Strategic Road Network with it seeing over 200,000 vehicles per day and it’s a critical infrastructure asset for personal and goods vehicles into and around our capital. The network includes around 800 structures and 5 tunnels, so it requires high levels of performance, constant improvement and repairs to keep it operating smoothly. We’ve formed a Joint Venture project called Connect Plus Services (CPS) to work with our partners to widen, operate and maintain the M25 under a 30-year contract until 2039 Reports to: M&E Manager / Dartford Senior Engineer CPS - M25 based at Dartford (preferable) or Leatherhead or South Mimms with travel within the M25 DBFO project area. The role will be responsible for coordinating and managing design and construction activities across the two Dartford tunnels and QE2 Bridge. The role will provide technical input to challenge and propose solutions for upcoming projects including leading with method engineering reviews of design and framework subcontractors proposals. The working environment of the live operational tunnels and bridges provides multi-layered complexity for which innovative solutions are to be sought as we strive to improve safety by design. The role will support the CPS engineering team with design, design coordination, review Framework contractors’ proposals and manage external design consultants inline with the delivery priorities and programme. The role will require the individual to be able to both partake in design/method workshops for specific scopes alongside a regular (weekly) construction site presence to act as the interface between the site construction works and the design & engineering teams. Whilst onsite the individual will be responsible for checking activity Control Plans, specification compliance, QA records, Identify/raise NCRs and ensure Technical Queries TQs are raised, actioned and responded to with suitable solutions to support the project need. The role will include responsibility for: • Design coordinator across a range of secondary steelwork and M&E schemes., • Understanding of construction tolerances and awareness of Specification and other Contract documents., • Is able to identify potential hazards onsite or in the planned construction methodology and is proactive in implementing actions and controls., • To manage design delivery, and review documentation from internal and external consultants., • Preparing, raising or checking Temporary Works Briefs., • Reviewing and preparing methods of work for complex installations., • Workforce engagement to ensure design and engineering solutions are being efficiently and safely executed onsite., • Produces weekly programme and measures design progress against KPI’s and forecast suitable design resources to meet the programme of works., • Identifies items of additional work and raises the necessary notifications. The role will be focused on the Dartford assets however may also be called on to support the other tunnels across the M25 network if needed. The individual will be expected to focus their time on coordinating cost-effective design solutions so to maintain and improve the strategic structures assets at Dartford considering the ranging requirements of all key stakeholders. • Monitor, review and check deliverables from external designers to ensure that designs are complete and compliant prior submission to National Highways through the Review Process., • Manage external framework design suppliers to deliver agreed outcomes, scope, on time and to budget., • Assist the wider Design Team in various Structures and M&E Improvement Schemes., • Support internal design resources within Design Team to deliver agreed outcomes, scope, on time and to budget., • Undertake and manage optioneering and feasibility of design solutions and preparation of whole life costing., • Preparation and review of contract documentation., • Work with the Connect Plus Services (CPS) Asset Team to agree achievable Asset Management Forward Plans., • Develop and agree briefs with the design team and design suppliers, to cover scope, budget and programme, and to obtain agreement from Asset head for the same., • Prepare and submit instructions to design suppliers., • Ensure that all designs meet the quality standards required by the DBFO contract and CPS internal standards., • Work with the Project Manager to lead the internal reviews during the design phase to ensure that they are timely and appropriate sign off is achieved., • Act as key engineering interface between site operations at Dartford and Design & Engineering team., • Liaise with National Highways on technical issues and submissions., • Liaise internally with other teams within Connect Plus (CP) and CPS as required., • Liaise with all statutory bodies/authorities as required – such as Highway Authorities, Planning Authorities and statutory undertakers., • Ensure that learning and best practice is captured from the project with the aim of sharing it across the business., • Deputise for line manager as required., • Live the Connect Plus Services Values., • Ensure a relentless focus on Zero Harm, and Safety by Design., • Ensure the Principal Designer and delegated duties are met under CDM., • Support the delivery of the business’ Sustainability activities., • Attend relevant community Forums to represent the Engineering Design team., • Relevant vocational qualifications (MEng/MSc/BEng/BSc/HNC and HND)., • Membership of an appropriate professional institution beneficial (ICE, IET or IMechE)., • Knowledge of CDM and other H&S legislation., • Broad understanding of basic engineering principles for bridge and tunnel construction., • Broad knowledge of Quality Management, • Proficient IT Skills - Microsoft Office is essential., • Tunnels or bridge experience design or construction, • Asset Management experience., • Knowledge of National Highways standards., • Experience in a design team and coordinating interfaces with other disciplines., • Hold appropriate CSCS card registration., • Knowledge of the use of computer design applications., • Consultation experience with National Highways, Local Councils, Emergency Services and key stakeholders., • Broad skills, knowledge/understanding of other M&E related design areas., • Licensed to drive in the UK or with reciprocal agreement., • Good Communication skills, • Project management and team building skills., • Ability to develop relationships and engender trust at all levels of the Connect Plus Services organisation and with Clients., • Results Driven: Demonstrates a passion and excitement for his/her work. Tackles problems head-on and works to resolve them without delay., • Focus on Excellence: Willing to go the extra mile to exceed expectations. Continually searches for ways to add value and take performance to the next level., • Teamwork & Collaboration: Puts aside personal agendas to work for the benefit of customers and suppliers and other stakeholders. Proactively builds knowledge through sharing knowledge, ideas and expertise with others., • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Actively collects customer information and uses it to improve services and solutions. Manages the experience of customers to ensure positive relationships are established and maintained., • Operational Excellence: Plans and organises work to safely achieve maximum efficiency and output. Delivers results consistently., • Adaptability: Learns quickly. Adapts positively to changing business and customer demands. Is energised by change. Able to multi-task and prioritise. We are an Equal Opportunities employer and we strive to build a workforce that truly reflects the communities we represent. We welcome candidates from all backgrounds, regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background, and any other protected characteristic. If you decide to apply for an opportunity with us, your application will be assessed based purely on your experience, the essential and desirable criteria, and your suitability for the role. We value each and every one’s contribution as this builds our culture and means that if you work with us, you will be included, listened to, and respected. Please note, to be considered for this role, you must be based in the UK and must already be able to legally work in the UK. We are unable to offer or provide sponsorship for this position #J-18808-Ljbffr

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. You are applying for a role with HFIS Limited – the group behind trusted brands such as mydeposits, Total Landlord Insurance, Property Redress, Landlord Action and Hamilton Fraser. HFIS Limited is part of Brown & Brown (Europe) Limited. Working options | Office-based with optional rotational remote working in line with divisional requirements Working pattern | Full time Working hours | 37.5 (Monday – Friday) hours per week Reports to | Insurance MD What we’re looking for: We are seeking an ambitious and commercially focused Head of Schemes to lead our successful Total Landlord Insurance (TLI) and Hamilton Fraser Cosmetic businesses. Reporting to the Insurance MD, this is a key leadership role responsible for driving profitable growth, enhancing customer outcomes, and strengthening our position within the market. You will lead the commercial and operational performance of the Schemes Division, developing and delivering strategies that support sustainable growth while building strong relationships with insurer partners, clients and other key stakeholders. The role also plays a critical part in identifying new business opportunities, developing strategic partnerships and representing the business at industry events, exhibitions and insurer review meetings. Working closely with senior leadership, you will use data and insight to drive performance, oversee quality, risk and regulatory compliance activities, and foster a culture of continuous improvement. You will also lead, coach and develop a high-performing team, ensuring the division continues to deliver exceptional results for customers, partners and the wider business. Some of the things you’ll get up to: • Leading the day-to-day and strategic performance of our Schemes Division, ensuring we consistently deliver excellent customer outcomes, operational efficiency and commercial results., • Using data, insight and KPIs to identify opportunities, improve performance and support informed decision-making across the division., • Building and developing strong relationships with insurer partners, key clients and stakeholders, while identifying and securing new business opportunities that drive growth., • Representing Total Landlord Insurance (TLI) and Hamilton Fraser Cosmetic at industry events, exhibitions, networking opportunities and insurer business reviews, helping to strengthen our market presence and partnerships., • Working closely with the Insurance MD to shape and deliver divisional strategy, ensuring alignment with wider business objectives and long-term growth plans., • Driving product, process and system improvements in collaboration with teammates across the business to enhance customer experience and commercial performance., • Monitoring market trends, customer needs and competitor activity to ensure our schemes remain relevant, innovative and competitive., • Supporting financial planning and budget management, helping to deliver sustainable growth and cost-effective operations., • Championing a customer-focused culture by using feedback, quality monitoring and performance insights to drive continuous improvement., • Overseeing complaints, quality assurance, audits, risk management and regulatory compliance activities to ensure high standards and strong governance across the division., • Creating and maintaining a strong risk-aware culture, ensuring FCA requirements, governance standards and internal controls are consistently met., • Leading, coaching and developing Scheme Leads and their teams, fostering a high-performance culture aligned to our values and Leadership Framework., • Supporting recruitment, performance management, development and succession planning to ensure we continue to build capable and engaged teams. We’d like you to have: • Significant leadership experience within the insurance industry, ideally gained within a schemes, broker, MGA or digital insurance environment, with a strong understanding of the UK insurance market., • An inspirational leadership style, excellent stakeholder management skills and the ability to influence at all levels of an organisation., • A deep understanding of insurance products, FCA regulation and industry trends, alongside the ability to apply this knowledge to drive commercial success., • Strategic thinking skills, with experience shaping plans, driving innovation and delivering sustainable growth., • Proven experience leading both operational and commercial performance across multiple teams, delivering measurable improvements in service, growth and profitability., • A track record of developing strategic partnerships, managing key stakeholder relationships and identifying opportunities for business growth., • Strong communication and influencing skills, with the ability to build credibility and present complex information clearly to a range of audiences., • Excellent analytical and decision-making skills, with the confidence to use data and insight to solve problems and drive continuous improvement., • A proactive, customer-focused mindset, with a passion for delivering exceptional service and quality outcomes., • The ability to thrive in a fast-paced environment, balancing competing priorities while leading by example., • Experience leading, coaching and developing high-performing teams, creating an environment where people can succeed and grow., • Strong commercial and financial acumen, including experience of budgeting, financial planning and driving business performance. Benefits: • 28 days holiday + UK bank holidays, • Life assurance, • Private health care for you and dependents, • Employee assistance programme, including GP line, cashback for treatments, advice line, • Season ticket loan, • Rental deposit loan, • Annual leave purchase scheme, • As part of the HFIS Group, access to discounted personal insurance is available At HFIS we value development and progression of all our people and so we also offer financial support for studying towards professional qualifications plus study time. As a teammate you will also benefit from a wide variety of high-quality in-house and external training. We have a relaxed and friendly environment, and our dress code reflects this. We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants. #J-18808-Ljbffr

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