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  • Social Media Manager
    Social Media Manager
    14 hours ago
    £45000 yearly
    Full-time
    Black Rock, Camborne

    SALARY £45,000 + up to 10% bonus WHY WORK FOR US Here at Blacklock our people are the very beating heart of our restaurants, where everyone can be themselves and truly shine in their natural brilliance. We have quite a few OGs who have been rocking the floor for 8+ years, and still going strong, which should count for something! Just like the well-being of our people we feel the same way about the planet, we're proud to be a certified B Corp. YOUR ROLE We're looking for an experienced Social Media Manager with a deep understanding of the hospitality scene and a passion for food and drink to join our fast-growing Marketing Team. This is a fantastic opportunity for a creative powerhouse who lives and breathes visual storytelling. Communicating brand story and messages across online platforms, developing and enhancing Blacklock's online presence and awareness. In this role, you'll own our digital voice, capture the magic of our guest experience, and drive our social media strategy. You'll lead hands-on content creation: shooting, editing, and copywriting, while defining our visual identity with the Brand and Marketing Lead. Working cross-functionally, you'll direct external creators, line-manage Social Media Assistant, and track weekly performance to optimise reach, engagement, and direct venue bookings. YOUR RESPONSIBILITIES IN A NUTSHELL • Own and execute the end-to-end social media strategy and content calendar to drive brand awareness., • Establish and elevate our digital visual identity and content style in close collaboration with the Brand and Marketing Lead., • Produce high quality content directly, spanning photography, short-form video (Reels/TikTok etc), editing, and copywriting., • Brief, commission and manage photographers, videographers, creators, and influencers to scale production when needed., • Line manage, mentor, and empower the a to support the efforts to create a feeling within the social media responses aligned to the restaurant experience., • Work closely with the Marketing and Partnerships Manager to amplify campaigns, launches, events, and PR moments., • Maintain insights to track reach, engagement, and business impact of content, campaigns and new ideas. YOUR EXPERIENCE AND SKILLS • Proven experience managing social media accounts and visual identities for a consumer, lifestyle, or hospitality brand., • Exceptional hands on content skills, with a portfolio demonstrating expertise in photography, short form video production (Reels/TikTok), editing, and strong copywriting., • A keen visual eye with a flair for design, composition, and brand consistency., • Demonstrated experience briefing, directing, and managing external freelancers, creators, and content budgets., • Confident with channel analytics, capable of translating social insights and engagement data into actionable strategy., • A flexible working style that seamlessly balances strategic thinking and campaign planning with fast, day-to-day execution. SOME OF THE GREAT PERKS TO ENJOY AS PART OF OUR BENEFIT PACKAGE • 50% off food across all our restaurants for you and up to three guests., • Enjoy our superb-quality chops, steaks, and premium wine at cost price, • 33 days' holiday including Bank Holidays., • One paid day each year to give back through volunteering, • Free mortgage advice., • Hardship Loan Scheme to support you in unexpected situations., • Face-to-face counselling support, legal advice and hardship grants through our Employee Assistance Programme., • "Extras" Discounts., • £500 bonus for referring a friend., • Anniversary gifts including extra holidays, a weekend away and a fully paid sabbatical to celebrate your key milestones with us!, • Awesome team parties including Blackstock, our annual company festival! If you like what you've heard so far and you feel that this role is a bit of you, we'd love to hear from you! (This is a hybrid role based out of our Dean Street office in Soho, combined with hands-on time across our restaurants and occasional travel throughout the UK. This is a high-energy role that keeps you on the move!)

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  • Restaurant Manager
    Restaurant Manager
    1 month ago
    £35000 yearly
    Full-time
    Redruth

    The Restaurant Manager (NGR-2026-RM-03) will report to the Owner/Director and will have day-to-day responsibility for the effective operation of the restaurant. This is a hands-on management role requiring excellent organisation, communication and customer-service skills. You will coordinate staff, service, reservations, stock, suppliers and operational procedures while ensuring that the restaurant maintains appropriate standards of food safety, licensing and customer care. KEY RESPONSIBILITIES • Manage the day-to-day operation of the restaurant., • Supervise front-of-house staff and coordinate effectively with the kitchen team., • Prepare staff rotas and help ensure appropriate staffing levels for each service., • Maintain high standards of customer service., • Oversee reservations, table allocation and the customer dining experience., • Deal professionally with customer enquiries and complaints., • Coordinate stock ordering and relationships with suppliers., • Monitor stock levels and support appropriate cost and waste control., • Support cash-handling, till and operational-control procedures., • Ensure restaurant procedures comply with food-safety and hygiene requirements., • Support compliance with relevant premises and licensing requirements., • Coordinate communication between front of house, kitchen staff and the Owner/Director., • Assist with staff induction, training and performance standards., • Support the Owner/Director with the efficient and sustainable development of the business. ABOUT YOU We are looking for an experienced hospitality professional who can demonstrate: • At least 2–3 years' relevant experience in restaurant management, assistant management or a senior supervisory hospitality role., • Experience supervising restaurant staff and preparing or managing staff rotas., • Strong customer-service and complaint-handling skills., • Experience with stock, suppliers and general restaurant operations., • Understanding of food-safety and hygiene requirements., • Good organisational and administrative ability., • Strong communication, leadership and problem-solving skills., • Ability to remain calm and organised during busy restaurant service., • Ability to coordinate effectively between front-of-house and kitchen operations. A qualification in hospitality, catering, restaurant management or business management is desirable but not essential where the applicant can demonstrate equivalent relevant management experience.

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