Operations Supervisor
hace 13 días
Gloucester
Job Title: Operations SupervisorLocation: GloucesterSalary: Competitive (regularly reviewed in line with industry standards)The OpportunityWe are recruiting for an experienced Operations Supervisor to oversee depot and traffic management operations in Gloucester. This is a key leadership role responsible for ensuring operational efficiency, maintaining high safety standards, and supporting the smooth delivery of works across multiple sites.This position would suit a proactive and organised individual with strong supervisory experience within traffic management, who thrives in a fast-paced, safety-critical environment.Key Responsibilities • Support the Depot Manager in the day-to-day running of depot and traffic management operations, • Assist with short- and long-term planning to ensure all sites are installed and maintained to required standards, • Deputise for the Depot Manager during periods of absence, • Conduct regular site visits, audits, and depot inspections to ensure compliance with Health & Safety legislation, company standards, and customer KPIs, • Lead, brief, and support operatives, ensuring full adherence to RAMS, SOPs, PPE requirements, and safe systems of work, • Promote and embed a strong Health & Safety culture across all operations, • Oversee vehicle and equipment checks, ensuring defects are reported and resolved promptly, • Manage customer queries and complaints professionally, ensuring timely resolution, • Monitor labour, plant, and depot performance to drive operational efficiency, • Ensure accurate completion of all paperwork, digital records, and performance reporting, • Participate in an out-of-hours rota to maintain 24/7 operational coverage, • Support incident and near-miss reporting and investigations, • Proven leadership experience within traffic management, • Excellent communication and organisational skills, • Proactive and solution-focused approach, • Calm and effective under pressure, • Strong problem-solving ability, • Professional, reliable, and adaptable, • Minimum 1 year’s experience in a supervisory role within traffic management, • CSCS Card, • Lantra 12D M1, M2, M3, M5 & M6, • Full UK Driving Licence