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  • Residential Support Worker
    Residential Support Worker
    3 days ago
    £13.5–£14.5 hourly
    Full-time
    Seven Kings, Ilford

    Residential Support Worker – Children’s Home (Redbridge) Full-Time & Part-Time | Day & Night Shifts Available About Us Headway Care is a Children’s Home dedicated to supporting some of the most vulnerable children in our society. It is nurturing and forward-thinking organisation. Our Children’s Home in Redbridge provides a safe, stable, and loving environment where every child can grow, heal, and thrive. The Role We’re looking for compassionate, resilient, and motivated individuals to join our team as Residential Support Workers. You’ll play a vital role in supporting children and young people with a range of needs including emotional and behavioural needs, learning needs, autism, and trauma-related experiences such as PTSD. We take a therapeutic approach in the care we provide each child. Working as part of a young, dynamic, and dedicated team, you’ll help create a home where love, respect, and personal growth are at the heart of everything we do. What We’re Looking For • Experience working in a children’s residential setting or with vulnerable children and young people, • A genuine passion for making a positive difference in young lives, • Reliability, empathy, and a team-focused attitude, • A desire to grow and build a career within children’s social care. Shift Patterns available Day Shift: 8:00am – 8:00pm Night Shift: 8:00pm – 23:00pm Sleep in shifts: 23:00pm - 08:00am Waking night shifts: 23:00pm - 08:00am Please ensure you can commit to an available required shift pattern before applying. Why Join Headway Care? At Headway Care, you’ll be part of a supportive environment that values professional development and emotional well-being just as much as the quality of care we deliver. We believe in empowering our staff to grow alongside the children we support. If you’re someone who leads with empathy, values teamwork, and is ready to make a lasting difference, we’d love to hear from you. Apply today and be part of something truly meaningful.

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  • Wrap Around Childcare Deputy Manager
    Wrap Around Childcare Deputy Manager
    1 month ago
    £13.7 hourly
    Part-time
    Dagenham

    Sun and Moon playcare Scheme Ltd provides a high-quality breakfast and after school provision for children aged 3-11 in Primary Schools in Dagenham. We are looking for an After School Club Deputy Manager with NVQ level 3 in Child Care and Education, Play work, NNEB, Children & Young Peoples workforce or equivalent in childcare. Must be well-organised, friendly, enthusiastic, and flexible with good communication skills. Main duties include: · Helping the manager with planning, preparing and delivering quality play opportunities within a safe and caring environment. · Providing comprehensive care for the children including collecting them from school and delivering them safely to parents/carers. · Providing support and supervision to playworkers and volunteers in the absence of the Manager. · Setting up the play space including moving furniture and play equipment. · Providing refreshments and ensuring that hygiene, health and safety standards are met. · Administering first aid when necessary. · Consulting with children and involving them in planning activities. · Encouraging parental involvement in the club. · Facilitating good communication with all members of the organisation, parents, schools and childcare and play related agencies. · Undertaking appropriate and relevant training. · Keeping the work environment healthy, safe and secure. · Working within the framework of the club’s policies and procedures, and the Early Years Foundation Stage. Essential qualities · Experience of working with 3 to 11 year olds · Understanding the varied needs of children and their families · Understanding the issues involved in the delivery of quality play care · Understanding the issues of equal opportunities · Provide and facilitate safe and creative play · Good communication skills · Ability to work as a team member and demonstrate leadership skills · Sound judgement and common sense Desirable qualities · Experience of working within a play-based setting · Competent in using IT to support play and club administration · Ability to work on own initiative · Appropriate child protection training · Current 12-hour Paediatric First Aid Certificate Food Hygiene Certificate

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  • Workshop Manager
    Workshop Manager
    1 month ago
    £30000–£40000 yearly
    Full-time
    Chigwell

    Role Overview The Workshop Manager will be responsible for managing all aspects of workshop operations, from customer bookings and vehicle workflow management through to technician supervision, quality control, invoicing and compliance. The successful candidate will play a key role in ensuring the workshop operates smoothly, jobs are completed efficiently, customers receive excellent service, and the business continues to grow. This role requires a strong understanding of vehicle servicing and repairs, excellent organisational skills, commercial awareness, and the ability to lead and motivate a team. Workshop Operations & Management • Oversee daily operation of MOT, servicing and repairs., • Manage workshop workflow to ensure vehicles are booked in, progressed and completed efficiently., • Allocate jobs to technicians based on workload and deadlines., • Monitor productivity, labour efficiency and turnaround times., • Ensure all work is completed to a high standard and in line with manufacturer guidelines and industry best practices., • Carry out final quality checks where required before vehicles are returned to customers., • Identify opportunities to improve workshop processes and customer experience. Customer Service & Relationship Management • Act as the main point of contact for customers throughout the repair and servicing process., • Provide professional advice regarding vehicle maintenance, repairs and recommendations., • Communicate clearly with customers regarding diagnosis, costs, progress updates and completion times., • Handle customer queries, concerns and complaints professionally and promptly., • Build strong relationships with repeat customers and ensure a high level of customer satisfaction., • Ensure customers receive transparent explanations of work required and completed. Booking, Scheduling & Workflow Control • Manage all workshop bookings, MOT appointments, servicing schedules and repair jobs., • Plan daily and weekly workshop capacity., • Prioritise urgent repairs while maintaining efficient workflow., • Coordinate MOT slots, diagnostics, servicing and repair requirements., • Ensure customers are kept informed of appointment changes or delays. Estimates, Invoicing & Commercial Management • Prepare estimates and quotations for repairs and maintenance work., • Gain customer authorisation before additional work is carried out., • Manage job cards, invoices and payment processes., • Ensure accurate recording of parts, labour and additional charges., • Monitor workshop profitability and identify opportunities to improve revenue., • Work with suppliers to ensure competitive pricing and availability of parts., • Monitor outstanding payments and support effective financial control. Health & Safety, Compliance & Standards • Ensure the workshop operates safely and complies with all relevant health and safety regulations., • Maintain a clean, organised and professional working environment., • Maintain compliance with MOT standards and industry regulations., • Ensure tools, equipment and machinery are maintained and fit for purpose. Stock, Equipment & Supplier Management • Monitor workshop stock levels, consumables and commonly used parts., • Order parts and manage relationships with suppliers., • Ensure efficient use and maintenance of workshop equipment., • Manage external suppliers, recovery companies and specialist repair partners when required. Skills & Experience Required • Previous experience managing an automotive workshop., • Strong knowledge of vehicle servicing, repairs and diagnostics., • Experience working with technicians and managing workshop workflow., • Excellent customer service and communication skills., • Ability to manage multiple jobs and priorities in a busy environment., • Commercial understanding of workshop operations, labour sales and profitability., • Strong organisational and administrative skills., • Ability to use workshop management systems, booking software and invoicing systems., • Previous experience within an MOT testing environment., • MOT Tester qualification is preferred., • Experience with diagnostic equipment and modern vehicle technologies.

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