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Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers. The Financial Reporting and Change Manager is the organisation's subject matter expert for ledger integrity, accounting architecture, and the operational implementation of complex accounting requirements. The role is responsible for ensuring that accounting transactions are accurately reflected within the general ledger and associated sub-ledger infrastructure, maintaining a robust control framework over accounting entries, reporting outputs, chart of account structures and accounting data flows. Operating within a highly complex finance environment characterised by multiple data feeds, and evolving accounting requirements and IFRS 17 infrastructure, the role holder will act as the bridge between commercial activity, technical accounting standards and operational finance delivery. The role holder will: • Own the integrity and governance of the general ledger structure and accounting architecture., • Ensure accounting entries accurately reflect underlying commercial transactions and comply with applicable accounting standards., • Contribute to technical accounting papers, • Lead the development and maintenance of accounting rule frameworks, • Drive optimisation of financial reporting, data quality and accounting processes, • Manage and develop a small specialist team, • Influence stakeholders across Finance, Actuarial, Technology, Change, Operations and Risk functions., • Lead the operational implementation of accounting change through complex finance and reporting infrastructure., • Own the operational integrity of the general ledger and associated accounting infrastructure., • Ensure all accounting postings, journals and ledger movements are complete, accurate and supported by appropriate accounting rationale., • Maintain oversight of end-to-end accounting flows from source systems through sub-ledgers into statutory and management reporting outputs., • Establish and maintain robust controls over ledger postings, adjustments and period-end activities., • Drive continuous improvement in ledger governance, control effectiveness and accounting transparency and ledger reporting., • Own and govern finance taxonomies including:, • Chart of Accounts, • Profit Centres, • Cost Centres, • Units of Account, • Financial Dimensions, • Reporting Hierarchies, • Assess impacts of organisational, regulatory and business changes on accounting structures., • Ensure accounting architecture remains scalable, controlled and aligned with reporting requirements., • Define and implement accounting rules and mapping logic across finance systems., • Translate complex commercial transactions into compliant accounting treatments under IFRS and other reporting frameworks., • Lead technical accounting assessments for new business initiatives, products, transactions and strategic projects., • Lead the preparation and review of technical accounting papers, accounting opinions and audit support documentation., • Provide subject matter expertise on accounting standards including IFRS 17, IFRS 9, IFRS 15 and UK GAAP where applicable., • Obtain stakeholder and audit buy-in for proposed accounting treatments., • Lead the operational implementation of accounting policy and reporting changes., • Work closely with Technology, Data, Actuarial and Change teams to ensure accounting requirements are accurately reflected within systems and, • processes., • Define business requirements for ledger, reporting and accounting rule changes., • Support testing, implementation and post-deployment validation of finance change initiatives., • Act as the accounting lead for complex finance transformation programmes., • Ensure accounting impacts are fully understood across upstream and downstream systems., • Enhance reporting outputs generated from the ledger and associated finance systems., • Improve transparency, drill-down capability and analytical reporting., • Identify and remediate data quality, reconciliation and data lineage issues., • Develop sustainable solutions to improve reliability of financial and management information., • Support the evolution of automated and efficient reporting capabilities., • Exceptional understanding of double-entry bookkeeping and general ledger operations., • Deep knowledge of financial accounting and financial control principles., • Strong technical accounting capability, ideally including IFRS 17 and IFRS 9., • Experience designing and operating accounting governance and control frameworks., • Strong understanding of complex finance system landscapes and accounting data flows., • Ability to trace, interpret and challenge complex accounting transactions through multiple systems., • Strong problem-solving capability with an aptitude for resolving ambiguous accounting and data issues., • Ability to understand and improve poor data lineage environments., • Strong networking and relationship-building capability., • Ability to influence senior stakeholders without direct authority., • Excellent communication and presentation skills., • Ability to translate complex technical concepts into clear business outcomes., • Proactively identifies accounting, control and data quality issues and takes ownership of their resolution., • Challenges existing processes and drives opportunities to improve efficiency, transparency, and control effectiveness., • Independently investigates complex ledger and reconciliation issues, using sound judgement to determine appropriate actions., • Takes responsibility for delivering work through ambiguity, driving issues to conclusion and escalating risks appropriately., • Contributes ideas and solutions that support finance transformation, reporting enhancements and continuous improvement initiatives., • Demonstrates personal accountability for delivering high-quality outcomes and meeting deadlines., • Proven people management experience., • Ability to develop and motivate a high-performing team., • Strong coaching and mentoring capability., • Demonstrated ability to lead through change and ambiguity., • Qualified Accountant (ACA, ACCA, CIMA or equivalent)., • Significant experience in Financial Accounting, Technical Accounting, Financial Control or Ledger Accounting environments., • Experience operating within complex finance architectures involving multiple source systems and data feeds., • Experience producing technical accounting papers and obtaining audit or governance approval., • Experience implementing accounting change through finance systems and operational processes., • Experience managing accounting teams and leading cross-functional initiatives., • Life insurance experience highly desirable and IFRS 17 experience required. We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that’s regularly reviewed. As a Canada Life UK colleague, you’ll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development. Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward. We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That’s why we offer a range of training, flexible working and opportunities to grow and develop. Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we’re making in DEI, and we continue for it to be a significant focus. “At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all.” Nick Harding, Chief People Officer, Canada Life UK We appreciate that everyone has different work and life responsibilities. We’re happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you. #J-18808-Ljbffr

To manage the professional delivery of corporate governance across GEDU including providing high‑quality servicing for the Board of Directors, Executive Boards, and the Standing Committees of the Boards, and to assist the Head of Governance in the ongoing development of governance processes and procedures, informed by relevant national and international directives, policy developments and good practice. • Lead the planning and coordination of the Governance calendar., • Ensure reporting deadlines are met in line with the Boards and Committee’s term of reference., • Provide high quality and accurate advice and guidance on governance based on an up-to-date understanding of a broad range of issues, systems and processes, best practice and frameworks., • Provide high quality secretariat support to senior boards and committees, assuring the quality and timeliness of agendas, minutes and their distribution, and following up on actions., • With the Head of Governance, lead the elections to senior committees., • Actively promote risk management best practice and embed risk management throughout the organisation., • Take on any special projects or assist the Head of Governance as required., • Provide high quality communications between the Governance Team and Gedu institutions, directors, and senior members of the organisation., • Provide high quality secretariat support to Boards and Committees including distribution of agendas, minutes and actions., • Work closely with the Head of Governance and the senior leadership team to ensure regulatory compliance is met., • Act as liaison between corporate and academic governance teams., • Line manage and support the Governance Officer., • Develop a network of influence with senior GEDU officers and external peers., • Provide high quality written and oral reports, as required, to the Head of Governance, CEO and other senior staff at GEDU., • Maintain governance registers including policies ensuring reviews and approvals are conducted where needed. Key relationships are with the Head of Governance, Provost, International Provost, Executive Boards, Academic Boards, Group Chief Finance Officer, Chief Operating Officer, CEO and Deputy CEO of GEDU and its partner organisations. • Excellent understanding of HE governance, including academic and corporate governance., • Excellent written skills., • Excellent communication and interpersonal skills., • Ability to work in a fast‑paced environment., • Excellent organisational skills.Willing to travel to UK and European campuses., • Governance related qualifications, or willingness to work towards qualifications in corporate governance., • Knowledge or experience in risk management., • To GEDU values and regulations, including equal opportunities policy., • To GEDU’s social, economic and environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GEDU’s Environmental Policy., • To their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned. • Direct Reports: Yes, • Travel: Yes, • Budget Responsibility: No Executive Full‑time Other, Information Technology, and Management Industries: Education #J-18808-Ljbffr

Load Safety Inspector- Multimodal Solutions is looking for a Load SafetyInspectorto join the team on a full-time, permanent basis at our customer site in Shotton, Flintshire, Wales. Apply below after reading through all the details and supporting information regarding this job opportunity. Fantastic company benefits include: • Competitive Salary: £27,000 - £28,000 per annum, depending on experience, • Holiday: 21 days annual leave, increasing to 26 days with service, plus the option to purchase additional days, • Pension: Attractive company pension scheme, • Employee extras such as: Employee Assistance Programme, Wellbees wellbeing app, access to training and development platforms, cycle to work scheme, lease car options, voluntary health and dental insurances, savings plans, retail discounts, and more from our employee benefits platform About the role: As a Load Safety Inspector, you will play an important role in maintaining the safe and compliant movement of goods by monitoring and enforcing load safety and load restraint standards for visiting LGV road hauliers. Working as part of a dedicated customer service and operations team, you will carry out trailer safety inspections, support drivers while on site, and help ensure consistently high standards of health and safety compliance. Working hours for this role will be 40 hours per week, Monday to Friday, 9:30am - 6:30pm. The role is site-based and requires working outdoors in all weather conditions. Key responsibilities: • Meet and greet incoming LGV drivers, conducting site inductions and safety briefings, • Monitor and enforce customer load safety and load restraint standards throughout site operations, • Carryout safety inspections of trailers prior to loading and unloading activities, • Assist LGV drivers in preparing trailers for loading and ensure loads are correctly configured and secured before departure, • Supervise and control haulier drivers while on site, ensuring compliance with site safety procedures, • Complete reports relating to non-conformances and safety issues, escalating concerns where appropriate About you: As a Load Safety Inspector, you will have a strong understanding of health and safety requirements within the road haulage, transport, logistics or distribution sector. You will be confident communicating with LGV/HGV drivers and colleagues, able to work independently, and committed to maintaining safe working practices and high compliance standards. You will ideally hold a CCNSG Safety Passport and have knowledge of LGV driver procedures, different trailer types, and relevant HSE legislation. Strong organisational skills, attention to detail, and basic IT proficiency are essential. A flexible, proactive and responsible approach is important, together with the ability to work outdoors and manage your workload with minimal supervision. A full, clean driving licence is required. About DP World: Multimodal Solutions (formerly P&O Ferrymasters), part of the wider DP World group, is a leading provider of integrated logistics and freight solutions across Europe, helping some of the world's most recognised brands move goods efficiently by road, rail, sea, and intermodal transport. Operating from more than 20 locations across 13 countries, the business combines extensive industry expertise, innovative transport networks, and customer-focused service to deliver reliable and efficient supply chain solutions. As part of DP World, Multimodal Solutions plays a key role in supporting international trade and is committed to driving smarter, more connected, and sustainable logistics across Europe and beyond. If you have the relevant skills and experience for the Load Safety Inspectorposition and would like to be considered, please apply by submitting an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam / junk mail folder for any email correspondence for this vacancy. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. No recruitment agencies, please Additional keywords: Load Safety Checker, Transport Compliance, Logistics Operative, Logistics Coordinator, Road Haulage, LGV, HGV, Trailer Inspection, Load Restraint, Transport Operations, Warehouse Logistics, Freight Operations, Health and Safety, CCNSG, Driver Safety, Supply Chain, Logistics Jobs, Transport Jobs, Shotton Jobs, Flintshire Jobs, Wales Jobs, Compliance Officer, Operational Support, Distribution, Freight Logistics, Site Safety Inspector. This vacancy is being advertised and handled through Spider, the region's Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. xrnqpay For full Privacy Policy details please see email correspondences on receipt of your application.

Job overview Haydon is a large, friendly and creative school in North West London, judged Good by Ofsted. We are seeking a proactive, organised and committed Health and Safety Officer to join our friendly and dedicated Operations Team. This is an important role in supporting the school to maintain a safe, compliant and positive environment for our students, staff and visitors. Working collaboratively across the school, you will play a key role in promoting a strong culture of health and safety, ensuring statutory requirements are met and contributing to the continuous improvement of our premises, systems and working practices. We are looking for someone who is passionate about creating safe, inclusive and well-managed environments and who can bring a practical, solution-focused approach to the role. The Role: ensure the implementation of health, safety and sustainability arrangements and procedures. To develop and implement health, safety and sustainability arrangements and policies in line with legal requirements. To establish and maintain accurate monitoring and recording systems and produce reports as required. To undertake HS&S audits, accident investigations, risk assessments and other investigations as required. To produce reports and action plans and ensure these are completed within deadlines. Oversee the work of cleaning staff To liaise with outside agencies as required. Ensure the school meets its legal obligations in regards to Health, Safety and Sustainability (HS&S) Ensure that all Health & Safety policies, procedures, rules and regulations are adhered to and are regularly reviewed, updated and communicated. Ensure Haydon School meets its statutory obligations in all areas pertaining to health, safety and welfare at work, including statutory training and reporting. Undertake accident and incident investigations, recommend remedial action and track the actions through to completion as appropriate. Act as the lead for site security, ensuring the site is safe for students, staff and visitors. Act as the lead for premises-related health and safety, ensuring compliance with legislation (HASAW, COSHH, asbestos, water hygiene, PAT testing, fire safety, etc.) ensuring all documentation is in place. Ensure school minibuses are maintained, insured, cleaned and in good operating conditions. Complete HS&S inspections, audits, risk assessments and advise on actions and track completion. Implement and manage projects in respect to HS&S. Ensure the completion and regular review of risk assessments for all work equipment and operations. Oversee H&S matters in connection with all student trips / excursions / extra-curricular activities and Duke of Edinburgh activities. Ensure that all accidents are documented, investigated and recommended improvements implemented. Ensure that safety inspections are carried out, fire drills and fire alarms are correctly reported, safety inspections, risk assessments and lone working procedures are managed and employees are aware of their responsibilities. Co-ordinate the development of health & safety policies, systems of work and procedures. Establish a structured programme of health & safety training throughout the school. Ensure full and accurate health and safety and training records are maintained. Establish a full programme of documented health & safety inspections, audits and checks. Liaise with external health & safety consultants in the provision of training programmes and health and safety services. Take part in the Health & Safety Committee meetings. Ensure that all agreed action points are completed within deadlines. Keep up to date with all aspects of relevant health, safety & welfare at work legislation and communicate relevant changes to the business. Provide regular reports on relevant health and safety activities and operational activities. Undertake routine inspections of the site and inspect equipment and machinery to observe possible unsafe conditions and schedule routine maintenance for plant and equipment across the site Track building upkeep as well as anticipated long and short term improvements and maintenance Carry out all administration associated with the role varying from processing orders, upkeep of maintenance schedules, update and record keeping of all documentation, maintenance of school minibuses to asset registers across the site To take all reasonable steps to minimise loss or damage to the property of the school, its employees or the other users of the site and protect the overall security of the site. To maintain accurate record keeping. Any other reasonable duties which may be required by management from time to time. Reasons to work at Haydon school: All teaching staff get a laptop; Two-week October half-term holiday; More generous upper pay scale; Automatic pay progression up the main teaching pay scale; High potential for career progression; Department offices; Only one directed meeting per week; Meeting free weeks spaced out throughout the year and an encouragement to leave work early; Flexible personalised CPD programme; Subsidies for appropriate academic studies; Discounted on site nursery places; Staff social events; Free on site flu vaccinations; Long service award -Enjoy a well deserved day off with full pay during term time; Free subscription to the Employee Assistance Programme for individual advice/counselling; Free access to the Education Support Partnership for advice on work and personal matters; Flexible working opportunities. Approx. 20% of teachers are part-time. Family friendly Leave of Absence policy; Balanced and well planned calendar - deadlines and parents evenings are well spaced out; Only three data drops per year group per year and no written reports; Email curfew (no evening, weekend and holiday emails); Wide variety of extracurricular activities; Opportunity to accompany students on trips in UK and abroad; Working area in staff room with computers and printers; Ample car parking on site; Free tea and coffee; Photocopiers in all subject areas; Use of apps to reduce workload and increase collaborative sharing e.g. Satchel, Bromcom, Google Drive; Centralised data analysis department; Support with exams - the school will pay exam fees and allow the exam to be taken at the school; Receipt of personal deliveries to school; Wellbeing awareness days; Induction days for all teaching staff before starting work; ECTs all have a subject specialist mentor and a teacher buddy; Annual staff survey Sabbatical and career break leave policy; Staff garden; Access to a well-equipped gym; Non graded lesson observations; Discounted membership at nearby Gym and Leisure Centre; Opportunity to lead whole school projects; Governor afternoon tea events for staff feedback We have a very large sixth form and encourage our staff to teach to A-level. Probation periods apply for both Teaching and non-teaching staff. Please click on the apply button below to complete the application form for this role. Joining Haydon might just be the best decision you ever made. We reserve the right to interview as and when applications are received. CV's will not be accepted Application and covering letter should be sent to HR Department or visit our website. If you would like to discuss the post or require further information please contact HR Department To find out why were so proud of Haydon School, visit our website now or check us out on twitter. Haydon School is committed to safeguarding and promoting the welfare of children and young people. All staff and volunteers must share this commitment. To promote a safe environment for students, Haydon School employs a strict selection and recruitment policy which includes all statutory checks on staff and regular volunteers including Enhanced DBS (disclosure and barring service) checks. JBRP1_UKTJ

Evidence and Evaluation Officer We are looking for an Evidence and Evaluation Officer to join the team. If you have expertise in quantitative research and evaluation, for example, RCTs and QEDs, with some qualitative and IPE skills and exposure, then apply today! Job role: Evidence and Evaluation Officer Salary: £47,509 per annum, plus generous benefits Contract type: Permanent Hours: Full-time, 35 hours per week; flexible working considered Location: Central London (hybrid working) Closing date: 14 September at 12:00pm Interviews: w/c 28 September Decision: w/c 5 October Start date: As soon as possible The Role The Evidence and Evaluation Officer will support the delivery of rigorous and policy-relevant evaluations across priority areas (Supporting Parenting, Strengthening Family Networks, Domestic Abuse, Relationships for Care-Experienced Young People). You'll work with local authorities, third-sector partners and external evaluators to deliver high-quality evaluations employing a range of methods, including randomised controlled trials (RCTs), quasi-experimental designs (QEDs) and implementation and process evaluations (IPEs), to strengthen the evidence base on what supports children and families. We are looking for someone with expertise in quantitative research and evaluation, for example, RCTs and QEDs, with some qualitative and IPE skills and exposure. The role requires a strong mix of research and broader professional skills, including communication skills, initiative, and the ability to engage with a wide range of audiences. Please refer to the Job Description and the job pack for more information when you click to apply. How to Apply Your cover letter should be structured around the questions below and provide clear, specific examples of your relevant experience. Evaluation experience: Explain where and how you gained your evaluation experience, including specific quantitative research or impact evaluation experience. Commissioning, grant making or proposal writing experience: Explain where and how you gained experience of commissioning work, grant-making, contributing to procurement processes, developing briefs, writing proposals or responding to tenders. Stakeholder management experience: Explain where and how you developed your stakeholder management experience. Please include examples of working effectively with internal teams, external partners and/or delivery organisations Sector experience: Explain where and how you gained experience and knowledge of early help, children's social care, local authority services, or closely related policy or practice areas. The maximum word count is 800 words in total. We suggest aiming for approximately 200 words per question. Your response should be concise while providing enough detail to demonstrate how your experience meets the requirements of the role. The organisation strives to be a great place to work, where everyone is high performing and where together the teams can achieve impact that makes a real difference for vulnerable children and families. Focussing on generating and championing high quality evidence, working directly with government and local leaders to provide practical solutions and encourage change. Join an organisation with ambitious aims and our people are essential to it's success You may have experience in areas such as Impact, Impact and Evaluation, Research, Policy, Domestic Abuse, Abuse, Evidence and Evaluation. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP TPBN1_UKTJ

You will support policy development, draft materials, and help generate evidence to shape our advocacy.

Housing Engagement Officer, Location: Hertfordshire Salary: £29000 - £33,200 dependent on experience Contract: Permanent, Full Time Braxfield Recruitment is delighted to be working exclusively with a leading housing provider to recruit a Housing Engagement Officer, acting as the key point of contact between the organisation, its service providers and its residents. This is a great opportunity for a housing professional with strong tenancy and relationship-building skills to make a genuine difference to residents' day-to-day experience, working across engagement, communications, anti-social behaviour, complaints, and the management of warnings and evictions. The Role As Housing Engagement Officer, you'll work with the different service providers to ensure trusted relationships with residents through regular check-ins, meetings and forums, while coordinating engagement activity with internal teams and care/support providers. You'll manage resident communications, support the warnings and evictions process, respond to and record anti-social behaviour, and ensure complaints and compliments are resolved promptly and accurately. You'll also produce regular reporting on resident interactions and trends, including the annual Tenant Satisfaction Measures (TSM) survey. Key Responsibilities Act as the main point of contact for residents, building trusted relationships through regular check-ins, meetings and forums Coordinate resident-focused support and engagement activity with internal teams and care/support providers Support day-to-day warnings and evictions processes, ensuring lawful, well-documented handling, and represent the business at court hearings where required Identify and escalate safeguarding concerns in line with the Company's Safeguarding Policy Coordinate the resolution of resident complaints and compliments, maintaining accurate records of issues, actions and outcomes Produce regular reporting on resident interactions, ASB and trends, including the annual TSM survey and engagement strategy Keep the tenancy management system up to date with accurate tenant documentation and occupancy information Occasionally work outside normal hours and travel to services, including providing cover for colleagues when needed About You Experience of working within housing, with a good understanding of tenancy law and tenancy management Good understanding of the housing benefit system Understanding of housing standards, including health & safety and fire compliance within social housing Experience liaising and building relationships with external support servises Excellent interpersonal and communication skills, both verbal and written Strong conflict resolution and negotiation abilities Ability to engage with a diverse range of residents and stakeholders Good standard of education with good literacy, numeracy and IT skills Full UK driving licence Desirable A relevant housing qualification Experience working within a supported living environment or with vulnerable adults Familiarity with community development principles This is a fantastic opportunity to join an organisation that puts residents at the heart of everything it does, offering genuine scope to build lasting relationships and improve services within the community. To apply, please submit your CV, or contact Braxfield Recruitment for a confidential conversation about the role. Braxfield Recruitment is acting as a recruitment agency on behalf of our client for this vacancy

Income Officer Watford Salary: £35,000 - £40,000 Permanent, 37 hours per week The Vacancy As an Income Officer, you’ll play a key role in helping residents sustain their tenancies while ensuring the organisation can continue delivering great services. You’ll manage a patch of properties, working directly with customers to resolve arrears, prevent debt from escalating, and provide support that makes a real difference to people’s lives. This is a varied role that combines customer contact, problem‑solving, partnership working and legal processes — ideal for someone who enjoys a mix of independence and teamwork. Introduction to the role At Chime Housing, we provide vital services that help people to live better lives. We’re looking for an Income Officer to join our Housing team and play a key role in supporting residents to sustain their tenancies, while helping us maximise the income we need to deliver great services. Role purpose To provide a proactive income and arrears management service for a defined patch, ensuring customers receive the support they need to maintain successful tenancies. What’s the role? Key Accountabilities: • Manage rent arrears and tenancy‑related debts in line with policy, procedures and best practice., • Reduce debt owed in rent and service charges through early intervention and effective case management., • Work closely with Lettings colleagues to prevent arrears for new customers., • Support tenancy sustainment by identifying vulnerabilities and referring to safeguarding, social services, mental health teams and other agencies where appropriate., • Take appropriate action to prevent arrears escalation, including making affordable repayment agreements, serving notices, preparing legal paperwork and presenting cases in court., • Monitor payment defaults following legal action and take further steps where required., • Maintain accurate records and ensure regular contact with tenants., • Provide advice on budgeting, income and expenditure, and welfare benefits, referring complex cases to specialist agencies., • Liaise with Housing Benefit and the DWP (Universal Credit) to resolve claims and adjustments., • Set up and amend direct debits in response to customer or Housing Benefit changes., • Carry out home visits and office appointments to discuss arrears., • Reconcile payments and adjustments with the Finance Team., • Achieve agreed income recovery targets for rent collection and arrears reduction., • Undertake any other duties appropriate to the role. What are we looking for? • Essential:, • Experience: Proven debt management experience; experience supporting people in challenging or stressful situations; experience presenting in court and understanding legal processes for rent arrears., • Knowledge: Understanding of relevant housing legislation; familiarity with Microsoft Office; ability to use Housing Management and Arrears Management systems., • Skills & Abilities: Excellent customer service, communication, negotiation and problem‑solving skills; strong organisational and time‑management abilities; accurate data input; ability to work independently and collaboratively; ability to manage confrontation; valid driving licence and access to a vehicle., • Qualifications: Good general education or relevant experience. Desirable: • CIH‑recognised qualification., • Commitment to CIH professionalism standards and championing the role of housing professionals. What can we offer you? • 28 days’ annual leave (pro rata), • Employer pension contribution of up to 11%, • Development opportunities, • Comprehensive employee rewards scheme How we work We embrace agile working — blending time in our communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly. How to apply If this sounds like your next role, click ‘apply now’, tell us why you’ve got what it takes, and attach a copy of your current CV. Closing date: 9th September 2026 Interviews: 21st September 2026 (Please note we reserve the right to close the vacancy early if we receive a large response.)

Health and Safety Study Advisor (IOSH Member / NEBOSH Level 6) £35,000 - £40,000 + Remote + Mon-Fri + Flexible working + Private Medical Care + Funded Qualifications + Increasing Holidays + Company Benefits Remote Are you an Health and Safety Advisor / Trainer or similar looking for a fully remote, flexible role where you will help support and guide learners through a range of courses virtually within a well-established, H&S Training provider who pride themselves on looking after their staff, offering a forward thinking culture and the chance to continually upskill yourself? This company are a well-established, ambitious H&S training provider who have been delivering a broad range of courses to a dynamic client base for over 20 years. They are experiencing an exciting period of growth and due to this ever increasing demand for their first rate service, are looking to grow their friendly team. In this collaborative role you will work within a tight-knit team of 5 who will initially provide you virtual training. After this point you will be responsible for supporting candidates through their preparation for courses, answering any queries and providing encouragement where necessary prior to their exams. You will also undertake marking of mock papers, providing feedback and associated administrative work as you work fully remotely. This role would suit someone who is a member of IOSH and has their NEBOSH Diploma, looking for a fully remote opportunity to support those undergoing a range of E-Learning courses within a supportive, positive company who are part of a leading group and offer a great benefits package. The Role: Support individuals undertaking a range of E-Learning H&S courses Answer queries, concerns and assist with preparation Mark mock papers and provide feedback where possible Take part in funded training courses to gain further qualifications and upskill yourself Work within team of 5, collaborate regularly virtually Fully remote role Monday to Friday, 9am to 5pmThe Person: NEBOSH 6 Qualified Member of IOSH Looking for a fully remote roleReference Number: BBBH27104 Health, Safety, Trainer, Officer, Advisor, Consultant, Manager, H&S, SHEQ, Mentor, Coach, Support, Learning, NVQ, NEBOSH, IOSH, Diploma, Remote, London, Manchester, Birmingham, Leeds, Newcastle If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website

Job Title: Early Years Trainer Salary: From £29,000 + tax-free bonus Location: Remote (covering the Chilterns area) Our client is seeking an experienced Nursery Manager or Deputy Manager ready to take the next step in their career. As an Early Years Trainer, the successful candidate will have the opportunity to share their knowledge and experience while shaping the next generation of childcare professionals. The Early Years Trainer role offers the chance to remain connected to the early years sector while enjoying the flexibility of working from home, travelling to meet apprentices, and making a meaningful impact on their development. About Our Client Our client recognises the life-changing impact apprenticeships have on individuals, businesses, and the childcare sector. They are proud to be a Disability Confident and Living Wage employer, committed to creating an inclusive workplace where everyone can thrive. Key Responsibilities • Support apprentices working in nurseries and other childcare settings, helping them develop their skills and confidence., • Create personalised learning plans tailored to each apprentice's needs, ensuring they have the tools to succeed., • Demonstrate how functional skills such as maths and English are applied within early years care., • Build strong relationships with employers and provide regular updates on apprentice progress., • Manage administrative responsibilities and plan workloads effectively using Google Workspace and other systems. A typical week includes approximately three days travelling to visit apprentices across the designated region, with the remaining time spent working remotely from home. Person Specification The successful candidate will have: • Previous experience as a Nursery Manager or Deputy Manager., • A Level 3 qualification in Early Years (or equivalent)., • Strong organisational skills and confidence using technology., • A Level 2 (GCSE or equivalent) qualification in English and maths, or a willingness to achieve these qualifications., • A full UK driving licence and access to their own vehicle to travel throughout the region. Benefits Our client is committed to investing in employee development and provides access to qualifications and professional development opportunities, including a trainer apprenticeship programme. The successful candidate will receive: • 25 days' annual leave plus bank holidays, with an additional day off for their birthday., • The option to buy or sell up to five additional days of annual leave., • A healthcare cash plan, dental plan, Employee Assistance Programme, and 24/7 GP access., • Enhanced sick pay and life insurance., • Reimbursement of mileage and travel expenses. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds

Senior Complaint Resolution Officer - 6 Month FTC Watford Salary: £39,474 37 hours per week (Requests for part-time work considered) The Vacancy Introduction to the role At Chime Housing, we provide vital services that help people to live better lives. We’re looking for a Senior Complaints Resolution Officer to join our team and help us deliver a strong and positive experience for our customers. Role purpose This role is responsible for the day-to-day running of Chime’s complaints service by managing the team and ensuring complaints are logged, allocated and progressed in line with the Housing Ombudsman’s Complaint Handling Code, other relevant regulatory requirements and Chime’s policies and processes. You will be responsible for managing the Complaints Resolution officers and provide support and maintain effective working practices. What’s the role? Key Accountabilities: • Line management responsibilities, providing day-to-day supervision, support and coaching, and managing performance, wellbeing and development in line with organisational policies., • Oversee a high volume of complaints correspondence, ensuring complaints and service requests are correctly identified, logged, prioritised and allocated., • Allocate and monitor caseloads, records and response deadlines to ensure complaints are progressed in line with policy and agreed timescales, taking action where cases are at risk of delay and escalating high-risk matters where appropriate., • Act as the first point of support for complaint handling queries from the team and wider business, providing advice in line with policy and regulatory requirements., • Ensure complaint responses are clear, accurate and appropriate before issue, supporting colleagues to improve the quality of responses and escalating concerns where needed., • Review remedies and compensation in line with policy, ensuring decisions are fair, consistent and appropriately recorded., • Investigate and respond to complaints where required, including handling customer queries and agreeing outcomes in line with policy and the Housing Ombudsman Complaint Handling Code or equivalent., • Oversee the progression of actions agreed as part of complaint resolutions, identifying recurring issues and supporting actions to reduce repeat complaints and improve customer experience., • Ensure good practice in supporting customers with vulnerabilities, including applying reasonable adjustments and safeguarding considerations where needed., • Maintain oversight of accurate complaint records and operational data, ensuring systems and trackers are accurate to support compliance, trend analysis and service improvement reporting., • Assist with audits, compliance activity and Ombudsman enquiries, ensuring case information and evidence is provided where required., • Work collaboratively with the Complaints Resolution Manager to maintain continuity of service, providing cover or deputising where required., • Any other duties as requested by your line manager. What are we looking for? • You can demonstrate a track record of delivery against key responsibilities, including managing or supporting staff and working in a high-volume, deadline-driven environment., • A good working knowledge of the Housing Ombudsman’s Complaint Handling Code and complaint handling standards., • You are confident using systems and data, including tools such as Excel, to maintain accurate records, monitor performance and support reporting., • Your ability to role model our core behaviours, make fair decisions, communicate effectively and work constructively with colleagues and customers is as important as technical expertise. Essential: • Previous line management experience in any capacity, • Previous complaint handling experience within a regulated complaints process What can we offer you? • 28 days’ annual leave (pro rata), • Employer pension contribution of up to 11%, • Development opportunities, • Comprehensive employee rewards scheme How we work We embrace agile working blending time in our communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly. How to apply If this sounds like your next role, click ‘apply now’, tell us why you’ve got what it takes, and attach a copy of your current CV. Closing date: 6th September 2026 Interviews: to be confirmed (Please note we reserve the right to close the vacancy early if we receive a large response.)