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White Collar Factory (95009), United Kingdom, London, London In-house PSL / Professional Support Lawyer (Knowledge Support) - Manager About this role Capital One is excited to create a new opportunity to join our UK Legal Team as a professional support knowledge lawyer, supporting the legal team to maintain up to date legal knowledge across the spectrum of issues impacting a consumer lender in the UK. Reporting to our Head of Customer (Acquisition, Strategy and Operations) Legal Team, you will leverage your expertise to deliver highly effective knowledge services to the Legal department and the wider business. Our goal is to support the UK business to navigate risk, deliver on its strategy, and ultimately provide good customer outcomes. Given the rapid pace of change and innovation across lending, a proactive approach to capturing, organising, and disseminating legal and regulatory knowledge is essential. What you’ll do Your key focus will be on embedding a robust knowledge management function and acting as the knowledge expert across the spectrum of issues impacting a FCA regulated consumer lender in the UK: * Knowledge Strategy: Produce and share high-quality legal knowledge for the Legal Team and business stakeholders to help inform and shape our business strategy in evolving areas such as Payments and Open Banking. * Business Facing Communications: Work with the Legal Team and other functions such as Compliance and the First Line Risk Office, to ensure relevant legal and regulatory developments are communicated to business stakeholders in a proactive, and timely manner through drafting legal updates, training and briefings. * People Leadership: You will be responsible for people leadership, managing a small team of lawyers who are SMEs in various aspects of a consumer credit business. You will also be responsible for supporting their development and impact on the team and business. * Legislative Tracking & Impact Analysis: Lead the process of horizon scanning and tracking legislative/regulatory developments across the full customer journey (topics include Consumer Duty, Payments, Open Banking, Employment, Tech/AI/Cyber and Competition), whilst assessing their strategic impact on Capital One. * Legal Training Programme Development: Identify relevant topics and training needs for the wider Legal Team and design and present sessions. Provide up-to-date, concise, and practical training for stakeholders across the business on core legal and regulatory requirements. * Strategic Policy Support: Co-ordinate with the External Affairs function to provide input on the legal and regulatory aspects of areas of strategic importance to COEP where we are seeking to influence change. * External Third Party Engagement: Where relevant this could include liaising with industry bodies such as UK Finance in response to industry papers or instructing external counsel. * Knowledge Management Systems: Implement procedures to capture, develop, store, and maintain the know-how resources, including examples of previous advice. Focus on maximising the use of digital opportunities and maintaining user-friendly know-how banks. What we’re looking for * Qualified solicitor with around 5-10 years PQE (guide only). * Experience working within, or with (if private practice), an established financial services firm that offers consumer credit products is preferable. * Broad knowledge of UK consumer credit legal and regulatory requirements across the full customer journey (e.g., CCA, CONC, Payment Services, Financial Crime, Open Banking) is strongly preferred. * PSL/Knowledge Management experience is strongly preferred. * A demonstrated ability to lead, coach and inspire a team of lawyers. * Understanding of the regulatory expectations around Consumer Duty is preferred. * Ability to apply strategic thinking and strong problem-solving skills to knowledge capture and dissemination. * Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs. * Confidence in written and verbal communications, tailoring content and style to the audience as needed. * Great relationship building and team working – across our business stakeholders, our broader Legal department and throughout our business’ multi-functional teams. * Forward thinking on maximising use of digital opportunities as part of providing legal advice. * Genuine focus on delivering a best in class legal service to our business. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms * Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you’ll do 1. Strategic Talent Acquisition Partnership * Business Translation: Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. * Workforce Planning & Pipeline: Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. * Recruitment Efficiency & Investment: Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence * End-to-End Ownership: Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. * Operational Excellence: Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. * Brand & Sourcing Strategy: Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. * Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance * Compliance and Risk: Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. * HR Shared Services Alignment: Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. * Policy & Standards: Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for * Senior Talent Acquisition Leadership: Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). * Functional Mastery & Commercial Acumen: Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). * Enterprise Navigation: Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. * International Regulatory Expertise: Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. * Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Data Management Specialist About this role Data is at the heart of everything we do. We have a multitude of systems that store, process and use data to support our operations, analytics and reporting - all of which drive us towards our business goals of helping our customers (and associates) succeed. Ensuring we have a thorough understanding of the data the UK business creates and uses, and the management of such data is crucial. All of this is essential to ensuring our business is well managed and gives users the confidence that the data they are using is available, and of the highest quality. We are seeking an individual to join us to help build, deliver, improve and lead on data management across the business. You will be working on a variety of activities to solve complex problems and unlock the power of data through good data management and help the business make informed decisions. What you’ll do With the permanent high focus on data management, we are looking for an energetic individual to help us support the UK business and wider Enterprise by: * Helping define and drive our data management strategy through understanding the external environment, Enterprise direction to identify opportunities * Work with key stakeholders to drive consistent, policy compliant practices to support all aspects of the data lifecycle. Including registration, usage, quality, retention and external data share * Identifying, assessing and reporting on data management related issues across the UK business * Providing advice across the business on how we drive value and change through great data management * Insert yourself in to change forums to ensure data is a key consideration as the business creates new products and services * Evolve Data Management frameworks to meet changing business and regulatory needs, including the focus on converging to Enterprise solutions and capabilities * Engaging with UK, US and Canada stakeholders to share, assess and improve data management practices * Execute and engage in data management assessments through control performance or 2nd and 3rd line review * Coach, nurture and develop associates around the business to ensure they have a great understanding of their data management responsibilities and the value behind it What we’re looking for You don’t need to be an expert in data, instead we are looking for an individual with an appetite and enthusiasm who can demonstrate critical thinking and work with a wide range of stakeholders spanning the entire business. You will be part of an ever-changing industry with regular development in new tools and methodologies being proposed. As a member of the Data Management team, we are looking for an individual to: * Support our data partners by using critical thinking to resolve complex problems and be a key figure in identifying, documenting and managing issues as an owner * Use judgment come to the right solution whilst using influence, a strong network and communication skills to drive change * Be able to influence decisions, have a strong network and communication skills to drive change * Help data owners understand more about the data they use or create and the further embed the value of good data management * Guide data owners and data users through the completion of relevant data management activities using established procedures / frameworks * Bring new ideas and establish new processes that support the UK data strategy * Support the Data leads to deliver a variety of enterprise actions whilst staying up to date on Enterprise and industry changes * Be an advocate for great data management practices across the business * Perform risk and control requirements where applicable * Help the Data Management Team and Divisional Data Risk Officer shape how we achieve consistent, future-proof data management effectiveness * Have a strong passion for learning and taking an interest in the industry as a whole Experience in any of the following would be great, however we will help you develop in these areas too * Understanding of, or interest in, Data Management & Data Risk Management * Ability to manage a process * Basic knowledge of Cloud data / AWS * Experience in managing and delivering large value add activities * Risk Management fundamentals Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Head of Finance & Risk6-Month Fixed-Term Contract (TTP) | £85–90k plus benefits | Nottingham (Hybrid)A well-established UK business with international links is seeking an experienced senior finance leader to join on a 6-month fixed-term contract, with a clear opportunity to transition into a permanent role.This is a senior fixed-term appointment, joining at a key point in the organisation’s development, providing stability and leadership across finance, tax and governance. The role will suit a commercially minded, technically strong finance professional who is comfortable operating at board level and taking ownership of a broad and impactful remit.The RoleWorking as part of the senior leadership team, you will take end-to-end responsibility for the UK finance function, leading a capable team and acting as a trusted adviser to both internal and external stakeholders.Key elements of the role include: • Providing strategic financial leadership across reporting, control and compliance, • Leading budgeting, forecasting and performance review processes, • Owning financial risk management, internal controls and governance frameworks, • Acting as the senior point of accountability for UK tax compliance, including Senior Accounting Officer (SAO) responsibilities, • Managing relationships with auditors, advisers, banks and group stakeholders, • Supporting improvement initiatives across finance and the wider business, • Leading, developing and supporting the finance team through the contract periodAbout YouYou will be a senior-level finance professional with the confidence and credibility to operate in a complex environment and provide clear, pragmatic guidance to stakeholders.You are likely to bring:, • ACA / ACCA (or equivalent) qualification, • Proven experience in a senior finance leadership role (Head of Finance / Finance Director / equivalent), • Strong technical expertise across financial control, tax and governance, • Experience of statutory reporting, audit and UK regulatory compliance, • Exposure to SAO and company secretarial responsibilities or operating within a robust tax governance framework, • A pragmatic, hands-on approach and the ability to add value quickly in a fixed-term role, • Strong communication skills and a collaborative leadership styleWhy Consider This Opportunity?, • Senior, board-visible role with genuine responsibility and influence, • Clear transition to permanent potential, • Broad remit spanning leadership, governance and oversight, • £85–90k plus benefits, • Nottingham-based with hybrid workingCherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.

Head of Finance & Risk 6‑Month Fixed‑Term Contract (TTP) | £85–90k plus benefits | Nottingham (Hybrid) A well‑established UK business with international links is seeking an experienced senior finance leader to join on a 6‑month fixed‑term contract, with a clear opportunity to transition into a permanent role. This is a senior fixed‑term appointment, joining at a key point in the organisation’s development, providing stability and leadership across finance, tax and governance. The role will suit a commercially minded, technically strong finance professional who is comfortable operating at board level and taking ownership of a broad and impactful remit. The Role Working as part of the senior leadership team, you will take end‑to‑end responsibility for the UK finance function, leading a capable team and acting as a trusted adviser to both internal and external stakeholders. Key elements of the role include: Providing strategic financial leadership across reporting, control and compliance Leading budgeting, forecasting and performance review processes Owning financial risk management, internal controls and governance frameworks Acting as the senior point of accountability for UK tax compliance, including Senior Accounting Officer (SAO) responsibilities Managing relationships with auditors, advisers, banks and group stakeholders Supporting improvement initiatives across finance and the wider business Leading, developing and supporting the finance team through the contract periodAbout You You will be a senior‑level finance professional with the confidence and credibility to operate in a complex environment and provide clear, pragmatic guidance to stakeholders. You are likely to bring: ACA / ACCA (or equivalent) qualification Proven experience in a senior finance leadership role (Head of Finance / Finance Director / equivalent) Strong technical expertise across financial control, tax and governance Experience of statutory reporting, audit and UK regulatory compliance Exposure to SAO and company secretarial responsibilities or operating within a robust tax governance framework A pragmatic, hands‑on approach and the ability to add value quickly in a fixed‑term role Strong communication skills and a collaborative leadership styleWhy Consider This Opportunity? Senior, board‑visible role with genuine responsibility and influence Clear transition to permanent potential Broad remit spanning leadership, governance and oversight £85–90k plus benefits Nottingham‑based with hybrid working Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role

Full-time | Temporary | Immediate Start I am working with a school in Nottingham that is seeking a proactive and reliable Premises Officer on a temporary, full-time basis. WHAT YOU'LL BE DOING Keeping the school clean, safe and well-trained through basic repairs, site checks and general upkeep Opening and securing the building, including setting and unsetting alarms Monitoring cleaning standards and supporting the cleaning team where needed Carrying out routine safety checks and completing simple maintenance records Managing stock, ordering supplies and ensuring equipment is stored safely Supporting with lettings, events and day‑to‑day site operations Liaising with external contractors and assisting with small on‑site projects WHAT YOU'LL NEED TO SUCCEED Previous school‑based experience in a premises, caretaking or maintenance role An Enhanced DBS registered on the Update Service (or willingness to apply) Someone organised, dependable and able to work safely at all times Good level of literacy and numeracy A calm, reliable approach and the ability to multitask confidently WHAT YOU'LL GET IN RETURN: Competitive salary / daily rate Ideal school‑friendly working hours A dedicated Hays Education consultant supporting your career journey Free online CPD training Access to our app Up‑to‑date safeguarding training before your assignment Expert advice on CV writing and interview preparation Refer‑A‑Friend Scheme: Recommend someone and receive £250 in high‑street vouchers for every successful referral (T&Cs apply). If this role sounds right for you, and you're available immediately, I'd love to hear from you. Get in touch today to apply or find out more. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Social Value Officer Mobile - Gloucester / Nottingham / Lincoln £36,000 + Company Car Brief Social Value Officer needed for a large well known Facilities Management organisation based on a mobile basis covering Gloucester / Nottingham / Lincoln who are looking to employ an experienced and well-rounded Social Value Officer that takes pride in their work. Benefits Salary: £33,000 - £36,000 per annum 24 day's holidays Pension Plan Career Progression What the role entails: Some of the main duties of the Social Value Officer will include: To co-ordinate and deliver Social Value outputs on multiple contracts in line with bid commitments and agreed timescales. To ensure Social Value commitments on all regional projects are effectively and accurately recorded and reported consistent with internal processes To support with content for Bids and Tenders aligned to regional and client objectives and priorities To promote SV activity internally and externally to support understanding and buy-in Maximise internal and external awareness of SV successes (eg Social Media) Accurately record all activity on internal trackers and AIMS Where required, represent the company on local focus groups in association to education, employment and skills developments and opportunities What experience you need to be the successful Social Value Officer: Good at developing and maintaining relationships with wide range of stakeholders Confident in producing, analysing, and interpreting numerical data Able to work independently on multiple projects prioritizing workload to meet deadlines Flexible - will be required to travel on a regular basis to site and client locations Knowledge of Social Value legislation in the UK & Ireland Knowledge of Apprenticeship Schemes in the UK & Ireland This really is a fantastic opportunity for a Social Value Officer to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website

Position: Retail Security Officer Location: Nottingham Pay Rate: £12.71 - 13.40 per hour Hours: Various Shifts: Various SG / DS SIA licence required. Your Time at Work • To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits • 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: (T47) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline

Belmont Recruitment are currently looking for a Customer Liaison Officer / Complaints Officer to join Nottingham City Council's Housing Service on an initial 3 month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday. Key Responsibilities • Investigate and resolve customer enquiries and complaints, providing clear written and verbal reports, • Ensure all complaints are managed in line with policy, escalating where necessary, • Act as the first point of contact for customer information, coordinating responses across teams, • Liaise with tenants regarding works programmes and investment plans, • Attend customer meetings, inductions, open days, and engagement events, • Gather and analyse tenant satisfaction data, identifying trends and areas for improvement, • Support the Project Manager with reports and action plans to enhance service performance, • Record and promote positive customer feedback to support service improvement Requirements: • Strong communication and interpersonal skills, • Experience handling complaints, customer enquiries, or tenant liaison, • Full UK Drivers Licence Please reply with an up to date CV ASAP if this role would be of interest to you