Job Title: Café Assistant Location Glasgow city centre Employment Type: Part-time/Full-time Job Summary: We are looking for a friendly, reliable, and hardworking Café Assistant to join our team. The ideal candidate will have a passion for providing excellent customer service in a fast-paced café environment. As a Café Assistant, you will support daily operations, from preparing hot and cold food .serving food to maintaining cleanliness and ensuring our customers have an enjoyable experience. Key Responsibilities: • Greet and serve customers in a polite and friendly manner. • Take customer orders accurately at the counter or table. • Prepare and serve a variety of hot and cold (e.g., coffee, tea, smoothies). • Assist in preparing and serving Panini sandwiches, salads, and baked goods. • Operate the cash register and handle transactions efficiently. • Ensure the café is clean and well-maintained, including wiping tables, washing dishes, and restocking supplies. • Follow health, safety, and food hygiene standards. • Support the team in inventory management, including restocking and ordering supplies as needed. • Address customer inquiries and resolve any issues in a professional manner. Requirements: • Previous experience in cafe required • Strong communication and interpersonal skills. • Ability to work in a fast-paced environment and multitask efficiently. • A positive attitude and willingness to work as part of a team. • Flexible availability, including weekends and holidays. • Basic knowledge of coffee-making and food preparation techniques is desirable but can be taught. Physical Requirements: If you enjoy working with people and have a passion for food we would love to hear from you!
Monday to Friday 5pm to 12am Notting Hill Gate area meet and great residents of 1 of 3 blocks provide efficient, polite and courteous service to residents. Assist with any inquiries deliver parcels with in the building and patrol estate.
Club Maitre D' - Ambassadors Club House Salary - Competitive Schedule - Full Time Experience - Previous experience within a similar role Ambassadors ClubHouse are seeking a Club Maitre'd to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Maitre D' looking for a new role in an award winning, critically acclaimed group. The Restaurant Ambassadors Club House - New Opening Named after the Sethis’ maternal grandfather, a former Indian Ambassador, the restaurant will take inspiration from his summer house in Dalhousie (formerly part of Punjab) and North India’s abandoned party mansions, as well as the founders’ own Punjabi heritage. The menu focuses on the cuisine of undivided Punjab. Culinary traditions and rare regional recipes will be showcased with a menu featuring classic papads, chaats & bitings, lesser-known kebabs cooked across the tandoor, sigri and tawa; curries cooked in cast-iron karahis and clay matkas, pilaus, biryanis, tandoor-roasted breads, and classic desserts. An all-day drinks list brings guests through lunch to dinner to late-night party, with a focus on tequila and mezcal cocktails blended with regional produce. Highlights include a selection of ‘Punjabi Margaritas’ all made with exotic north Indian fruits and citrus and paired with chaat masala spiced salts. Encapsulating the traditions of Punjab where hospitality and generosity are celebrated through the sharing of fine liquor in abundance. The dining room features a maximalist central bar with a gold dome, booth seating and counter dining while the lower ground floor will feature a drinking and dining space, alongside a DJ booth, open until late. The Position We're looking for an experienced Club Maitre'd to ensure a welcoming and engaging first impression, and an exceptional guest experience. You will be delivering high standards and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.
Job Type: Permanent, Full Time The Company: Artima Projects Ltd is a well-established, family-run construction company serving residential and commercial clients throughout the Central London. Over the years we have built up an excellent reputation for high quality craftsmanship and great customer service. The Position: We are looking for a polite and conscientious multi skilled tradesman to join our growing company. We have over 35 years of experience specialising in home extensions, loft conversions and refurbishments. The Candidate must have: - At least 3 years of multi trade experience - Qualifications in at least one trade - Excellent work ethics - Right to Work in UK - An CSCS card Please click the APPLY button and to submit your CV with a covering letter.
Senior Receptionist - Gymkhana Salary - Up to £17ph Schedule - Full Time Experience - Previous experience as a Senior receptionist within a Michelin star restaurant or Fine dinning Gymkhana are seeking a Senior Receptionist to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Senior Receptionist looking for a new role in an award winning, critically acclaimed group. The Restaurant Located in Mayfair, Gymkhana is inspired by the bars, social, sports and members’ clubs of the British Raj in India and serves contemporary Indian cuisine using seasonal British ingredients with a strong focus on the tandoori oven. Opened in 2013, Gymkhana went on to win its first Michelin star, Restaurant Magazine’s Restaurant of the Year and BMW Square Meal Restaurant of the Year in 2014. “Gymkhana is the best restaurant I have ever been to.” Giles Coren, The Times The Position We're looking for an experienced Senior Receptionist to ensure a welcoming and engaging first impression, and an exceptional guest experience. You will be delivering Michelin Star standards and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.
Location: Weybridge Compensation: £13.00 ph; £117.00 per day. We are seeking bright, motivated, hardworking individuals to fill contracted Delivery Associates/Driver positions delivering parcels for a large online retailer. Commercial driving experience is not necessary. Apply today to schedule your interview with Rapidelle. Benefits Service payments paid weekly Delivery Vans provided fully insured 2-day training provided with full pay Uniforms provided Shell company fuel card Bonus and reward scheme to boost earnings Opportunities to progress Flexible work days What we are looking for: Independent problem solver who is passionate about customer service Attention to detail to ensure deliveries are completed as per the correct process Dedication and commitment Ability to work on your own initiative, as well as part of a team Can follow instructions Able to lift packages (up to 20 kgs) and be able to get in and out of a van numerous times throughout the day with or without reasonable accommodation. Commercial (or work related) driving experience is a plus. Requirements Full UK or Euro Driving license held for longer than 1 year and a maximum of 6 points with no active IN, DR or TT codes Able to pass a criminal background check Able to pass a drugs & alcohol test You must be at least 21 years old Be able to commute to and from the delivery Weybridge Have good spoken and written English We need people who are reliable, can succeed in a fast paced environment, and are ready to work! Ideal candidates are energetic and ready to get the job done. Successful drivers put safety first and care deeply about customer expectations and satisfaction. We aim to treat everyone equally and with the same attention, courtesy and respect regardless of their age, disability, gender, marital status, race, racial group, colour, ethnic or national origin, nationality, religion, belief, political preference or sexual orientation. WhatsApp Recruitment Team on (phone number removed) Rapidelle Ltd is an equal opportunity business. We celebrate diversity and are committed to creating an inclusive environment for all employees and contractors. FAQ Job Types: Full-time, Part-time, Zero hours contract Pay: £117.00 per day Additional pay: Bonus scheme Benefits: Flexitime Free parking On-site parking Experience: Delivery driver experience: 1 year (required) Driving: 1 year (required) Licence/Certification: Driving Licence (required)
We have a part-time 30-35 hour per week position within our outlet at Seven Dials Market- one of London's most beautiful and vibrant food halls. WHAT WE OFFER: - Training and development within a positive dedicated team. - Work / life balance - Growing Independent business with potential for career progression - Quality product and company values - Free meal on shift WHO WE ARE: Yum Bun is an award winning independent food business established in 2010 two street food kitchen outlets in central London. We care about our team as much as we do our product - which is a lot (!) we’ve been awarded TIME OUT 13th best street food company in London and EasyJet Magazine ‘Top Ten in Europe’. THE PERSON WE ARE LOOKING FOR: - Is a good communicator, polite and enjoys customer service - Has a love of food and an understanding of quality. - Fast on their feet and energetic. - Is skilled and quick at food preparation - Who is a team player, always looking for how to help the team work as smoothly and efficiently as a whole. - An great organiser - who likes to keep things exactly where they should be WHEN? The earliest shifts start at 9am and the latest shifts end by 11:30pm. THE ROLE: - You will be handling very busy, quick paced services in a small space. - Our preparation is meticulous, ingredients are high quality and every bun that leaves the kitchen is perfectly put together. - We are a small team and you will be trained to work in all areas - kitchen, front of house, food preparation and service. - Learning all about our buns and how to prepare and fill them neatly and quickly. Every bun that leaves our kitchen must be beautiful and put together perfectly. HOW MUCH? The starting hourly rate is £12 per hour. This rate increases quickly with training to a maximum of £13.5
This role consists of… Food & beverage operation Stock control & movements Customer service High standards of cleaning Operational support High standard of food & hygiene safety Key Responsibilities Selling a range of products through the kiosks including food, soft drinks & hot drinks. Dealing with customer orders face to face in an efficient, yet polite manner. Dealing with customer queries professionally. Cleaning/washing utensils, equipment and surfaces to a high standard. Ensuring the food preparation areas in the kiosks are clean and hygienic. Ensuring a high level of cleanliness in the kiosks at all times including close down. Cleaning, stock up and preparation for the kiosks. Supporting the close down of public kiosks to company standards, including removing and securing stock, surfaces cleared and clean and that all equipment is clean and presented ready for next service. *This job profile is not an exhaustive or definitive list of all possible job duties. The job role and duties may be amended as the job evolves in light of the needs of the business and at the discretion of management. Specific Experience High standard of personal presentation Excellent communication and interpersonal skills Understanding the importance of health & hygiene A great team player Flexibility in working hours The ability to work in a fast paced environment A great listener and willing to learn Desirable Experience 2 years in fast paced customer facing role Level 2 Food Safety Driving license Please note, this role is based at various locations around Hertfordshire and surrounding areas Travel will be provided from Hitchin Immediate starts available Job progression available within company Job Types: Part-time, Zero hours contract Pay: £9.00-£14.00 per hour Experience: Food service: 1 year (preferred) customer service: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Food Hygiene Certificate (preferred) Work Location: In person
Wanted: Superb Cleaner for Local Jobs, at Great Rates, serving Lovely People, and offering Flexible Hours) Let's not over complicate things, we're looking for great people, to provide really good cleaning services. The reason we think you should consider this job is because the hours are flexible, the rate is really good, you can fit it around your other work or caring (School run) schedule and we provide the training and equipment. But this role is as much about the service as it is about the cleaning, both need to be brilliant to keep clients happy and keep repeat business. Only people with the following traits need apply (is this you?): - A nice person (polite, happy with a good energy) - Happy to clean (enjoy the feeling of a job well done and making things better than when your arrived) - Reliable (you need to turn up when you're meant to, on time and stay until the job is done) - Willing to learn the skills needed to provide a spotless clean - Energetic and motivated - Trustworthy We have a client satisfaction guarantee that says: if they're not happy with the clean we delivery, we'll return and make things right - our workers share that responsibility. Essential Cleaning Duties - General Cleaning: Dusting surfaces, including furniture, fixtures, and electronics. - Sweeping, vacuuming, and mopping floors to remove dirt and debris. - Emptying and cleaning trash bins and replacing liners. - Surface Disinfection: Wiping down and disinfecting high-touch surfaces, such as doorknobs, light switches, and countertops. - Sanitizing bathrooms, including sinks, toilets, mirrors, and faucets. - Floor Care: Cleaning and maintaining different types of flooring, such as hardwood, tile, carpet, and vinyl. - Using appropriate cleaning methods to ensure the longevity of the floors. - Kitchen Cleaning: Cleaning and disinfecting kitchen surfaces, including countertops, appliances, and sinks. - Wiping down and sanitizing kitchen equipment and utensils. - Window and Glass Cleaning: Cleaning windows, mirrors, and glass surfaces to maintain a streak-free shine. - Ensuring that glass surfaces are free from fingerprints and smudges. - Deep Cleaning: Periodically performing deep cleaning tasks, such as scrubbing grout, descaling fixtures, and cleaning behind furniture. - Dusting and Polishing: Dusting and polishing surfaces to maintain a clean and presentable appearance. - Paying attention to details to ensure all areas are free from dust and dirt. - Organisation: Organising and tidying up spaces, including arranging items and keeping clutter at bay. - Customer Interaction: Providing excellent customer service by communicating professionally with clients and understanding their specific cleaning preferences. - Time Management: Efficiently managing time to complete cleaning tasks within the allotted schedule. - Equipment Maintenance: Ensuring that cleaning equipment, such as vacuum cleaners and mops, are well-maintained and cleaned after use. - Reporting any equipment malfunctions to the supervisor. - Safety and Health Standards: Following safety protocols and using appropriate cleaning agents to prevent accidents and maintain a safe environment. - Professional Appearance: Maintaining a clean and professional appearance, including wearing appropriate uniforms and personal protective equipment (PPE). - Adaptability: Being flexible and adaptable to changes in cleaning routines, tasks, or scheduling. - Specific duties may vary depending on the size and type of properties being cleaned. It's important for cleaners to be thorough, detail-oriented, and dedicated to providing high quality cleaning services to both domestic and commercial clients. EXPERIENCE: Experience is more than just what you know; it's about the dedication you bring and the commitment to delivering exceptional service. We believe that a strong work ethic, attention to detail, and a genuine passion for creating clean and inviting spaces are the cornerstones of success in our team. While technical skills can be taught, the drive to exceed expectations and provide unparalleled service is what truly sets our cleaners apart. We concentrate our cleaning service around Twickenham, Richmond and the surrounding area, so you'll need to live in the location or close enough to commute easily.
Full UK driving license required. Use/understanding of power tools, garden machinery and excellent plant knowledge essential. Must be polite and care about presentation. Training can/will be provided for the right candidate(s).
The role is to supporting team is to deliver impeccable service to our clients, you should love helping and delighting people and thrive in a fast-paced and changing environment, offering our clients exceptional service so they feel delighted from booking an appointment to leaving the Atelier with amazing service they booked. You will support a range of duties, from client experience to bookings and selling our products. Your role is split between a few main areas: working in the Front of House greeting and helping clients, remotely answering calls/ emails, accurately confirming client bookings in advance and supporting operatives with booking and column optimisation. You will ensure all clients receive a good experience from the beginning to the end of their journey, aiming to answer any questions about the Atelier and our services. We want someone to help and delight our clients across multiple channels (email, phone, and face-to-face). You will always present a confident and professional manner and strive to go over and above all with the overall goal of genuinely delighting our clients with an unrivalled service experience. You will need to be able to work independently whilst collaborating with the rest of our small team. We are on a mission to be the best salon in Dover then in the UK, and your role in this is essential. Necessary training will be provided to the right candidate. Responsibilities: Welcome clients warmly and professionally when arriving at the Atelier Understand the client journey and proactively take steps to ensure it is seamless for each client Provide personal advice to clients on products and services Upsell services and improve booking inefficiencies to maximise revenue Answer emails, calls and SMS messages promptly, politely and accurately Maintain communication between Atelier Support Team colleagues so professional service is maintained for each client Use our ticketing system within agreed SLAs Maintain booking administration, including client, payment and patch test details Confidently support clients in selecting the most suitable service and service provider for their beauty needs Use your full knowledge to assist clients by helping them find the perfect products and services for their hair needs Keep service providers informed of client arrivals and cancellations Observing and supporting health and safety measures Maintain a clean and organized Salon environment. Communicate with clients to address any concerns or issues that may arise. Implement and enforce company policies and procedures. About you: Aptitude for selling Attention to detail and high level of accuracy for bookings Succeed at a fast pace Quick thinking and calm under pressure Premium customer service A friendly and welcoming attitude Passionate about beauty and hair Hours of work: Based in Dover 8 hours shifts available 38-40 hours per week Additional benefits: Complimentary hair salon services Free monthly allocation of Josh Wood Colour products 30% discount on all retail partners 20% off for Friends & Family on salon services Paid commission on product sales Job Types: Full-time You must also have 2-3 years’ experience in the relevant industry and any qualification in the salon industry will be preferred. If you are a motivated individual with a passion for working with teams and delivering exceptional customer service, we would love to hear from you. Pay: £30,960.00-£38,700.00 per year Experience: Customer Service: 2 years (required) Work Location: In person
A Delivery Driver is responsible for transporting pallets from a central warehouse location , to customers or businesses. The role involves more than just driving; it requires strong time management, customer service, and organizational skills. Key Responsibilities: -Loading and Unloading: Prepare, load, and unload packages or products into the delivery vehicle safely. - **Route Planning:**Follow the most efficient routes to meet delivery schedules, using GPS or delivery apps. - Timely Deliveries :Ensure that all deliveries are made within the expected time frames. - Customer Service :Interact politely with customers, handling questions, confirming receipt of goods, and collecting signatures if required. - Vehicle Maintenance: Perform routine checks to ensure the vehicle is in good working order (e.g., oil, tire pressure, lights). - Safety Compliance: Follow all traffic laws and safety regulations to ensure personal and public safety. - Record Keeping: Maintain accurate logs of deliveries, fuel expenses, and any incidents that occur during shifts. Qualifications: - Valid Driver’s License: Must have a clean driving record and a valid commercial or non-commercial driver’s license. - Physical Stamina:Ability to lift and carry packages, often weighing up to 50 lbs. - Communication Skills:Clear communication is essential for working with customers and dispatch teams. - Navigation Skills:Comfortable using GPS systems or maps to navigate unfamiliar routes.
As a Gelato assistant you’ll be responsible for customer service. This includes scooping gelato, preparing coffee and hot drinks, and other products on the menu. Other duties include, cash handling, washing up, and keeping the shop clean and tidy. Skills required: be ready and able to work within a team, enjoy working with public, have a polite and helpful manner and be confident. A good level of English and previous experience in an ice cream parlour is required. Possibility to grow whitin the company depending on your skills, such as production and management. Both part-time and full-time will be considered.
About Us: The Royal Standard Pub is a vibrant and welcoming establishment in the heart of Deptford, known for its cozy atmosphere, excellent food, and diverse drink selection. We pride ourselves on delivering high-quality service in a friendly and lively environment. We are currently seeking an enthusiastic and professional Waiter/Waitress to join our team and provide exceptional customer service to our patrons. Key Responsibilities: • Greet and seat guests with a warm and friendly demeanor • Take food and drink orders accurately and efficiently • Provide menu recommendations and answer any questions about food or beverages • Serve food and drinks to tables with attention to detail and timing • Ensure tables are clean and properly set before guests arrive • Process payments using the POS system and handle cash responsibly • Maintain a clean and organized workspace, including clearing tables and restocking items • Assist with the preparation of drinks and other light bar duties when necessary • Address any customer complaints or concerns in a polite and efficient manner • Collaborate with kitchen and bar staff to ensure a seamless dining experience • Uphold the pub’s standards of hospitality and service at all times Requirements: • Prior experience as a waiter/waitress or in a customer-facing role is preferred but not essential • Strong communication and interpersonal skills • A positive attitude and the ability to work well in a team • Ability to work in a fast-paced environment while maintaining attention to detail • Flexibility to work evenings, weekends, and holidays • Knowledge of food and beverage safety standards • Must be 18+ due to the serving of alcohol What We Offer: • Competitive hourly rate plus tips • Opportunities for growth and career progression • A fun and friendly work environment • Staff discounts on food and beverages • Training provided
Due to an expansion of the service, Cogenhoe & Whiston Parish Council are looking to employ another driversfor our community, fixed route, fare paying timetabled service. -Must have a full, clean driving licence with a D1 category (essential). -The type of person we require will be empathetic, flexible, able to work under own initiative, physically fit, trustworthy, polite & cheerful (essential). -Experience of driving & completing vehicle checks / safety measures and ability to work within policies and procedures of the organisation (preferred but training will be given). -Ability to comply with current legislation and best practice relating to individual drivers, operation of minibuses and safety & comfort of passengers (preferred but training will be given). Job Type: Full-time
RECEPTION MANAGER- NEW OPENING - AMBASSADORS CLUBHOUSE Salary - Up to £48,000 pa Schedule - Full Time Experience - Previous experience within a similar role within a large quality restaurant JKS Restaurants are seeking Reception Manager to join their exciting new opening in Mayfair. The successful candidates will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Reception Manager looking for a new role in an award winning, critically acclaimed group. The Group JKS Restaurants was founded by siblings Jyotin, Karam and Sunaina Sethi in November 2008. The group has received critical acclaim and industry recognition since its inception, including 7 Michelin stars, 4 Michelin Bib Gourmands and one restaurant ranked in the World’s 100 Best restaurants. The JKS portfolio currently includes Michelin Starred restaurants Trishna, Gymkhana, Kitchen Table, Sabor and Lyle’s; as well as cult favourites Hoppers, BAO, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar and Bibi. Pubs include The Cadogan Arms and The George. JKS Restaurants offers a unique chance to either pursue a career in fine dining or develop within casual trend focused cuisine, with opportunities across all disciplines for those looking to progress their careers within a people focused, collaborative hospitality group. The Position We're looking for an experienced Reception Manager to ensure a welcoming and engaging first impression, and an exceptional guest experience. You will be delivering Michelin Star standards and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: Prior experience as a Reception Manager or Head Receptionist in a fast paced, quality restaurant; Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.
***St Albans Rooms are seeking a Concierge 4 days a week*** This is a rare opportunity for someone looking to start their career within this field and we'd particularly love to hear from recent university graduates. We provide consulting rooms to talking therapists, doctors, acupuncturists, physios and medical practitioners. Key responsibilities: You will be responsible for the smooth running of the building ensuring practitioners are supported and all consulting rooms and communal areas are always looking their best. You must be: - Well presented and well spoken - Polite and discreet - Proactive and enthusiastic - Security minded - Excellent attention to detail - Customer orientated - Reliable This is a permanent role however there is the option to take 3 months off over the summer as we recognise there's more to life than just working! Ideally you will have some experience in a client facing role within a therapy or wellbeing space. All successful candidates must be able to provide excellent references.
Maya Lebanese Restaurant and Lounge are looking to recruit waiters/waitresses with a minimum of 2 years of experience. Please only apply if you have the minimum experience. Skills required: - Good English language - Attentive and very good customer service skills. - polite sales person Benefits: - Staff discount - Free food - On site parking - Tips Positions available immediately: - Full time or Part time - permanent Shift times: - Sunday to Thursday 17:00- 01:30 - Fridays and Saturdays 17:00- 02:30
Full-time beauty therapist Must have 2 years salon experience Must be at level 2 qualified Must he qualified in gel nails & lash extensions Be able to work one long day a week Be polite, knowledgeable & professional
We need a person who has knowledge on computer for excel and word and is able to do accounting book keeping and general duties of all office clerical work. Should be well english spoken to answer calls. Work on own initative and polite and friendly person to fit the environment.
We are looking for a professional, polite, and experienced BIAB/ GEL nail technician to join our friendly team here at The Boulevard What The Boulevard expects: - Candidate who likes to work as part of our team in a friendly space. - Candidate with atleast 2 years experience. - Candidate who has passion for their career. - Candidate who will be reliable and punctual. - Preferably a nail tech who already has a client base. - Providing high-quality manicures and pedicures, which includes removing old nail polish from fingernails and toenails, cleaning nails, shaping the ends of nails, pushing back cuticles, and applying new polish based on clients’ preferences. - Applying artificial nails. - Recommending various nail designs and nail art to clients. - Evaluating the condition of clients’ nails and advising them on proper nail care and suitable nail care treatments. - Sanitizing all nail instruments and equipment before each use. - Ensuring that workstations are kept clean and orderly. - Ensuring that nail and massage supplies are adequately stocked. - Providing quality hand and foot massages. - Take an interest in customers. - Serve tea, coffee, etc. - Ensure salon is clean before clocking out. What The Boulevard Offers: - Will be working in a friendly and relaxed environment. - Discounts, incentives and benefits for yourself and family members on any treatments in our Salon.
Focus Micro Systems are an in house software development company who develop software for the property sector and have been dedicated in doing so for over 40 years. We have developed property management software packages to support Letting Agents, Estate Agents and Business Transfer Agents. Whatever the property agencies require, we have the software package waiting for them. We currently have an exciting opportunity for you to join our team as a Software Support Technician working onsite at our office in Oxford. You will be responsible for providing support to our clients who use our property management software where you will be answering queries, resolving technical issues, and ensuring that our clients receive the highest level of service. Across our cloud platform we have over 7000 active users who you will be supporting. To be successful in this role, you should have excellent communication skills, strong customer-service orientation, and an interest in problem solving. This role is based entirely in our Oxford office. Required Key Skills: · Excellent communication skills and a professional polite phone manner · Good time keeper · Passion for problem solving · Ability to work as part of a team · Willingness to learn our software packages with the goal of running training sessions · Confident in a training environment – i.e. receiving training from colleagues and delivering instruction to groups of customers either remotely or on-site · Excellent understanding of all Microsoft products including: o All Windows operating systems o Word o Excel o Outlook · Strong numeracy skills including the ability to compile and analyse statistical data in different formats. · Ability to write SQL queries · Knowledge of Microsoft SQL Server · Knowledge of Microsoft Azure services · Ability to ensure all relevant data is captured in our ticketing system / internal CRM Additional Skills Desired: · Knowledge of Windows Server Networking including Active Directory, Group Policy and DNS · Experience across firewalls, network troubleshooting, hypervisors and backup’s · Advanced SQL knowledge including creation of complex stored procedures, queries, scripting and indexing · Ability to deliver high quality testing services across an array of different projects, creating logs and screenshots to document testing phases and defects · Report bugs and errors to development team Within your role you will have the opportunity to develop further into: · Client Training – In House & On-Site · Carrying out Demos and running Webinars · Software Testing · Product Design · Manual Writing · Social media campaigns Lots of potential for future career progression and personal development.