Trabajos reserve en Reino Unido

Job description: U9 London is an award-winning luxury karaoke and cocktail venue in the heart of Leicester Square. We are looking for an experienced, organised and commercially focused Reservations Manager to lead our bookings operation and deliver an exceptional guest experience. This role offers excellent earning potential for a motivated individual. In addition to the base salary, you will receive performance-related earnings linked to the number and value of confirmed bookings you generate. The more business and revenue you bring to U9, the more you can earn. Key responsibilities: • Manage enquiries and bookings across telephone, email and online platforms, • Proactively convert enquiries into confirmed bookings and maximixe revenue, • Maximixe revenue through upselling rooms, packages, food and beverages, • Handle deposits, minimum spends, packages and special requests, • Manage corporate, group, celebration and private-event bookings, • Follow up on outstanding enquiries and lost-booking opportunities, • Maintain accurate booking records and communicate details to the operations team, • Lead, train and support the reservations team, • Build strong guest relationships and encourage repeat business, • Resolve booking issues and complaints professionally, • Monitor conversion rates, booking values and weekly sales performance, • Support promotional and strategies to increase bookings during quieter periods What we’re looking for: • Previous reservations, events or hospitality sales experience, • A highly motivated and target-driven approach, • Strong sales and customer-service skills, • Excellent organisation and attention to detail, • Confident telephone and written communication skills, • Experience with DesignMyNight, SevenRooms, Tagvenue or similar reservation platforms, • Ability to work under pressure in a busy late-night environment, • Commercial awareness and a proactive approach to increasing revenue, • Availability to work evenings and weekends when required, • Mandarin or Chinese-speaking ability would be an advantage, but is not essential What we offer: • Competitive salary £32,000 - £35,000, depending on experience plus Service Charge, • Performance-related earnings based on confirmed bookings and revenue generated, • Strong earning potential for high performers, • Career progression within a growing hospitality business, • A vibrant workplace in central London, • Staff benefits and discounts To apply, please submit your CV with a short introduction explaining your relevant experience, your sales achievements and why you would be a great fit for U9 London. Experience: Reservations, hospitality sales or events: Two years preferred Work location: On-site in Leicester Square, London Benefits: • Discounted or free food, • Employee discount Work Location: In person

Are you passionate about delivering exceptional customer service in a dynamic environment? Firmdale Hotels presents an exciting opportunity to become a pivotal part of our team as a Reservations Agent at Ham Yard Hotel. At Firmdale Hotels, we pride ourselves on creating extraordinary experiences for our guests, and our Reservations Agents play a crucial role in ensuring every guest's stay is unforgettable. As a Reservations Agent, you will be the first point of contact for guests, managing all room reservation inquiries with precision and care. Responsibilities: • Handle reservations with finesse, ensuring accuracy and efficiency., • Showcase your in-depth knowledge of our hotel rooms and facilities, offering tailored recommendations to guests and external agents., • Collaborate seamlessly with our front office team to maintain a smooth operation., • Embrace our commitment to excellence by delivering outstanding customer service with every interaction., • Thrive in a fast-paced environment, demonstrating resilience and adaptability under pressure., • Uphold our standards of excellence by paying meticulous attention to detail in all aspects of your work. What you Need: • A customer-focused mind-set, with a passion for creating memorable experiences., • Warmth and charisma that radiate in every interaction., • Exceptional communication skills, both verbal and written., • A knack for organisation, ensuring no detail is overlooked., • The ability to work effectively within a team, contributing to a positive and collaborative work environment What We Offer: • Competitive hourly rate of £16.00 - £17.50 inclusive of service charge, • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Host/ess – Thesleff Group Thesleff Group is a growing restaurant group bringing together some of London's most exciting and distinctive dining destinations. We are passionate about creating memorable guest experiences through exceptional hospitality, great food, and a strong team culture. We are currently looking for friendly, confident, and professional Host/esses to join our front-of-house teams at: • Sale e Pepe, Knightsbridge – a London institution proudly welcoming generations of guests and lovers of traditional Italian hospitality since 1974., • Los Mochis, Notting Hill – a vibrant and contemporary dining destination known for its distinctive Mexican-Japanese cuisine, energetic atmosphere, and exceptional hospitality. Located in some of London's most sought-after neighbourhoods, both restaurants offer an exciting opportunity for hospitality professionals looking to develop their careers within an ambitious and growing restaurant group. The Role As a Host/ess, you will be the first and last point of contact for our guests and play a key role in creating a warm and memorable dining experience. You will be responsible for welcoming guests, managing reservations and table allocations, supporting the smooth flow of service, and ensuring every guest receives the highest level of hospitality from the moment they arrive. This is an excellent opportunity for someone who is passionate about hospitality, enjoys working with people, and is looking to develop their career within Thesleff Group. Key Responsibilities • Welcome and greet guests warmly and professionally, • Manage reservations, guest enquiries, and table allocations efficiently, • Coordinate with restaurant management and the floor team to ensure a smooth flow of service, • Escort guests to their tables and provide a polished and friendly introduction to the restaurant, • Maintain excellent knowledge of reservations, VIP guests, special occasions, and guest preferences, • Answer telephone, email, and in-person enquiries in a professional manner, • Manage waiting guests and communicate expected waiting times clearly, • Maintain the reception and entrance area to a high standard at all times, • Build positive relationships with guests and help create a personalised dining experience, • Handle guest requests and feedback professionally and efficiently, • Support the wider front-of-house team when required, • Maintain and follow The Sleff Group's service and presentation standards About You • Previous experience as a Host/ess or in a similar front-of-house role within a quality, fast-paced restaurant, • Friendly, personable, and confident with a natural passion for hospitality, • Excellent communication and interpersonal skills, • Impeccable attention to detail, • Well presented with a professional and positive attitude, • Strong organisational skills and the ability to manage multiple priorities, • Calm and composed when working under pressure, • Comfortable engaging with a wide range of guests, • Strong sense of ownership and responsibility within your role, • Good spoken and written English, • Willingness to learn and develop within the team, • Ambitious and motivated to progress your career within hospitality, • Must have the right to live and work in the UK What We Offer • Salary of up to £15 per hour, • 28 days paid holiday per year, • Pension scheme, including employer contributions, • Free meals while on duty, • 50% employee dining discount when visiting with family and friends, • Career progression opportunities within a growing restaurant group, • Internal training and career development, • Supportive and people-focused working culture, • Fantastic staff events, • The opportunity to work at two of London's exciting and well-established dining destinations Equal Opportunities Thesleff Group is an equal opportunities employer committed to creating a diverse and inclusive workplace. We welcome applications from all suitably qualified candidates regardless of race, colour, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy and maternity, age, disability, nationality, or any other legally protected characteristic. If you are a warm, personable, and professional Host/ess who loves hospitality, people, and food, and you are looking to develop your career within a passionate and successful team, we would love to hear from you. Join Thesleff Group and become part of the team at Sale e Pepe Knightsbridge or Los Mochis Notting Hill.

Host - Lenny's - MJMK Restaurants KOL · Fonda · AngloThai · Luso · Casa do Frango · New Openings (2 Michelin stars, World's 50 Best Restaurants) £15.50 to £16.50 per hour (dependent on experience) Location: Henrietta Street, Covent Garden, site based, WC2E, London Lenny's is a new pizzeria on Henrietta Street in Covent Garden, from Max Lewis and MJMK Restaurants. The result of Max's extensive travels to New Haven, Connecticut, it is built around pizzas that are crispy, chewy and charred, a revival of his much-loved pop-up now finding a permanent home in the heart of Covent Garden. We're building the opening team now. We're looking for a Host to be the first and last face guests see at Lenny's, setting the tone for every visit from the moment they walk through the door. You'll manage the welcome, the wait and the walk to the table with warmth and confidence. This role suits someone naturally warm, organised and calm under pressure, who enjoys being the face of a busy restaurant. You'll work closely with the Reception Manager to keep the book moving and the door running smoothly. This is a hands-on role for someone ready to help build something from the ground up. Key Responsibilities • Welcome every guest warmly and manage the flow of arrivals throughout service., • Manage the reservations book and walk-ins to make the best use of every table., • Seat guests promptly, keeping wait times clear and communicated., • Handle phone and online enquiries, bookings and cancellations., • Support the Guest Relations Manager with large parties and VIP requests., • Keep the entrance and waiting area tidy, welcoming and organised., • Say a genuine goodbye to every guest as they leave. What We're Looking For We're looking for someone who loves being the face of a restaurant and thrives on making people feel welcome. You will bring: • A warm, confident manner and genuine enthusiasm for hospitality., • Experience working on a busy reception, host stand or front desk., • Confidence using reservations systems such as SevenRooms., • Excellent organisational skills and a calm head under pressure., • A sharp memory for names, faces and guest preferences., • Clear, friendly communication with guests and the wider team., • Flexibility to work evenings, weekends and festive periods. What We Offer • 50% team discount across all MJMK restaurants., • Up to £500 team referral bonus., • Opportunity to grow within one of London's most ambitious hospitality groups., • Enhanced maternity and paternity pay after one year with us., • Extra day's holiday every year you're with us, up to 5 extra days., • Mental health and well-being assistance via Hospitality Action, offering free advice and counselling., • Enhanced pension contributions after 5 years with us., • Anniversary scheme reward for every year you're with us. About MJMK Restaurants MJMK Restaurants owns and operates a collection of award-winning restaurants. Founded in 2018 by lifelong friends Jake Kasumov and Marco Mendes, our journey began with Casa do Frango. In 2020, we partnered with chef patron Santiago Lastra to open KOL, a restaurant in Marylebone celebrating Mexican cuisine with British ingredients. KOL has since earned a Michelin star and been named one of the World's 50 Best Restaurants. 2024 saw two new ventures: Fonda, a contemporary Mexican concept in Mayfair, our second collaboration with Santiago Lastra, and AngloThai in Marylebone, a debut restaurant from husband-and-wife John and Desiree Chantarasak, blending Thai flavours with British ingredients. Within three months of opening, AngloThai earned a Michelin star. In the 2025 National Restaurant Awards, AngloThai was named The Square Opening of the Year and ranked 7th in the Top 100 list, followed by KOL at number 50. Luso, a contemporary Portuguese restaurant in Fitzrovia, opened in September 2025. We're building ambitious restaurant brands with a focus on quality, creativity and guest experience, and we're just getting started.

Following a successful pop-up, chef owners Jack Croft and Will Murray officially launched FOWL in October 2023, which can be found just around the corner from their flagship restaurant Fallow St. James's. FOWL restaurant celebrates the nation's favourite bird through an all-in, beak-to-feet menu concept, with the addition of monthly specials brought to you in collaboration with an epic line up of foodie icons! Offering both indoor and outside dining, FOWL is open for Lunch, Dinner & Cocktails. As a Receptionist, you will be responsible for providing a warm, friendly, and efficient welcome to all guests, ensuring they have a smooth and enjoyable experience from arrival to departure. This role involves managing reservations, assisting with guest inquiries, and supporting the front-of-house team to maximize guest satisfaction and table occupancy. Key responsibilities: • Greet guests with a warm and professional demeanour, ensuring a positive first impression., • Manage reservations, seating arrangements, and guest flow to optimize the dining experience., • Handle phone and email inquiries, providing accurate information and assisting with bookings., • Work closely with the front-of-house and management team to ensure seamless service., • Maintain an organized and efficient reception area., • Assist with special requests and accommodate guest needs whenever possible. About you: • Previous experience as a Receptionist or Host in a high-quality hospitality environment., • Exceptional customer service and communication skills., • Strong organizational skills and attention to detail., • Ability to multitask and remain calm under pressure., • A team player with a positive and proactive attitude., • Proficient in utilizing the Seven Rooms booking system. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year's employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FOWL, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Please note this position is for an OVERNIGHT Host/Hostess, working hours between 19:00~00:00, until 07:00 AM the next day. Our Duck & Waffle team is looking for an experienced OVERNIGHT Host/Hostess to join the family. Service is always at the forefront, so you must be exceptionally welcoming, dynamic and friendly. Our guests choose us for a memorable experience, and you will make each experience extra special. Benefits include: • Highly competitive salary, • 50% Discount on food and drink for up to 6 people to use in Duck & Waffle or SUSHISAMBA® restaurants, • 28-day holiday allowance, • Complimentary breakfast and dinner during shifts, • 'Refer-a-friend’ cash incentive scheme, • Employee of the Month rewards, • Internal Training and career development, • Pension Scheme – including employer contributions, • Yearly Staff party Your Requirements: The OVERNIGHT Host/Hostess is responsible for ensuring a friendly welcome, a departure greeting and the seating of all guests. The Host/Hostess also answers phones politely and promptly with appropriate scripting and records all reservations into the reservation system. The Host/Hostess plays an integral part in the flow and pace of our dining service. As an OVERNIGHT Host/Hostess, we would love you to have: • Experience in a fast-paced hospitality environment, • Availability to work evenings, weekends and most holidays, • Excellent written and verbal English language communication skills, • Greet guests and seat them at tables or in waiting areas, • Exceptional attention to detail, • Must have a professional and well-groomed appearance, as he/she is the first impression of the restaurant, • Ability to multitask and follow directions, • Flexibility in scheduling is strongly preferred Salary: starting at £16.00 per hour Schedule: Full-time Location: 110 Bishopsgate - EC2N 4AY

La Nonna Pasta Fresca Job description We are looking for FOH staff to join our vibrant team! Our business is growing and we have an exciting opportunity to join us in a new 40 cover restaurant within the vibrant bustle of Brixton Market. The Concept: La Nonna Pasta Fresca will serve an array of fresh pasta dishes in a busy contemporary open kitchen setting. All of our pasta and sauces are made from scratch with passion on site each day, using the freshest of ingredients. We need super star waiters/waitresses who will thrive in a fast paced environment - Key responsibilities: Be responsible for receiving and confirming walk-ins, telephonic and online reservations Ushering diners to their tables and providing them with menus Transporting food orders from the kitchen to each pertinent table Mixing and pouring beverages as needed Work with us to build an exceptional reputation and hunger for our food! The Ideal Candidate will: Be passionate about fresh pasta/Italian cuisine Have experience of working in a restaurant setting Have excellent verbal communication and memorization skills Have a great work ethic that they can instil in others

Night Receptionist Location: Euston Square, London We’re looking for a friendly, professional and reliable Night Receptionist to join our team and take responsibility for the smooth running of the reception and guest experience throughout the night. You’ll be the first point of contact for our overnight guests, providing a warm welcome, handling check-ins and check-outs, managing reservations and payments, and responding to any guest requests or issues. You’ll also support the wider operation by completing night audits, cashing up, maintaining accurate records and responding appropriately to emergencies. About You We’re looking for someone who: • Has excellent communication and customer service skills, • Is organised, proactive and confident working independently, • Can remain calm and professional under pressure, • Has strong attention to detail and excellent record-keeping skills, • Is a supportive team player with a positive attitude, • Is flexible and comfortable working overnight shifts If you enjoy delivering excellent service, take pride in your work and thrive in a busy hospitality environment, we’d love to hear from you. Join us and play a key role in ensuring our guests have a safe, comfortable and welcoming experience throughout the night.

Are you ready to embark on a journey of excellence in hospitality? Firmdale Hotels invites you to become an integral part of our esteemed team as a Receptionist at our Knightsbridge Hotel, where passion meets professionalism and every guest experience is crafted with care. Firmdale Hotels is renowned for its distinctive character, unparalleled service, and commitment to creating unforgettable guest experiences. With a collection of award-winning luxury boutique hotels in prime locations across London, New York, and beyond, we pride ourselves on delivering exceptional service and maintaining the highest standards of quality and style. As a Receptionist at Knightsbridge Hotel, you will serve as the face of hospitality, embodying warmth, professionalism, and a dedication to excellence. Responsibilities: • Greeting guests with a genuine smile and providing a warm welcome upon arrival., • Efficiently managing check-ins and check-outs, ensuring a seamless and pleasant experience for our guests., • Handling guest inquiries, requests, and reservations with promptness and efficiency., • Maintaining a tidy and organised reception area, contributing to the overall ambiance of the hotel., • Collaborating closely with colleagues across departments to deliver exceptional service and exceed guest expectations., • Demonstrating a keen eye for detail and a passion for creating memorable moments for our guests., • Upholding the highest standards of presentation and professionalism, reflecting the luxury and sophistication of Knightsbridge Hotel. What you Need: • A positive attitude and a genuine passion for hospitality., • Exceptional communication and interpersonal skills, with the ability to engage guests and colleagues alike., • Strong organisational skills and attention to detail, ensuring accuracy and efficiency in all tasks., • The ability to thrive in a fast-paced environment and work effectively as part of a dynamic team., • Dedication to providing personalised service and anticipating the needs of our discerning guests., • Impeccable grooming and presentation. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Set on the leafy, tree-lined Beaufort Gardens, Knightsbridge Hotel is part of our Townhouse Collection, a small portfolio of design-led luxury hotels in some of London's most sought-after addresses. With 44 beautifully appointed rooms and suites, each designed with Kit Kemp's characteristic flair for colour, pattern and craft, the hotel combines an intimate atmosphere with a truly exceptional location. Nestled in the heart of one of London's most prestigious neighbourhoods, moments from Harrods and the boutiques of Sloane Street, the hotel sits at the very centre of London's luxury world. This is a place where attention to detail defines everything, and the people who work here take genuine pride in what they do. We're looking for people who bring that same care and commitment to their work, and who love creating experiences that guests never forget. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • Best Boutique Hotels in London, The Times, 2026 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Host Candidate Requirements: • Warm, welcoming, and confident personality with a passion for delivering outstanding guest service, • Strong organisational skills with the ability to manage reservations, walk-ins, and guest flow efficiently, • Excellent verbal communication and interpersonal skills, maintaining a friendly and professional tone at all times, • Able to handle guest inquiries, special requests, and feedback with grace and discretion, • Calm under pressure, especially during busy service periods or when managing wait times, • Strong understanding of hospitality standards and commitment to best-in-class guest experiences, • Willing to learn and confidently speak about the menu, ingredients, and the story behind our dishes, • Comfortable liaising between guests, the kitchen, and the dining room team to ensure seamless coordination, • Detail-oriented and proactive in maintaining cleanliness and hygiene in public areas (toilets, entrance, outside areas), • Experience managing bookings across phone, online systems, and in person, • Confident in handling large groups and VIPs with personalised attention and care, • Responsible for completing opening and closing duties, including daily checklists, • Enthusiastic about team culture and actively contributes to team briefings and service improvements, • Experience in a Host/Receptionist or front-of-house role within a quality-driven restaurant, • Familiarity with guest preference tracking or experience with guest database systems is a plus What We Offer Our Host: • 50% discount across all MJMK restaurants, • £500 referral bonus for recommending a friend, • Opportunity to develop your career growth with MJMK Restaurants, • Mental health & well-being support with Hospitality Action who can offer free advice and counselling if you're struggling at work or at home., • Enhanced maternity and paternity pay after your first year with us, • Extra day's holiday every year you're with us, up to 33 days, • Enhanced pension plan after 5 years with us About Casa Our journey began in 2018 with the launch of Casa do Frango in London Bridge – a Portuguese grill concept inspired by Marco's Portuguese heritage and fond memories of his upbringing in Southern Portugal. Offering a menu of fresh, wood charcoal-grilled dishes in a warm atmosphere, it quickly became a local favourite. Building on this success, we were fortunate to be able to expand Casa to the neighbourhoods of Mayfair (2022) and Victoria (2023). We're looking for a Host to join our team at Casa Victoria where you will play a key role in delivering exceptional food and contributing to deliver outstanding guest experiences. The site welcomes around 1500 guest each week, a 155-cover dinning space split into two floors, including a spacious mezzanine with its own bar and floor-to-ceiling windows overlooking the street and restaurant below. The site also features a comfortable terrace, perfect for summer, accommodating up to 64 guests. We are passionate about creating memorable experiences for our guests and nurturing a positive, energetic work environment for our team. After winning Disruptor Brand at the 2023 Peach 20/20 Hero & Icon Awards and Emerging Concept at the MCA Hospitality Awards 2023, there's never been a better time to join us. With our expansion continuing in 2025, career progression opportunities are endless. About MJMK Restaurants MJMK Restaurants own and operate a collection of award-winning restaurants. Founded in 2018 by lifelong friends Jake Kasumov and Marco Mendes, our journey began with Casa do Frango. In 2020, we partnered with chef patron Santiago Lastra to open KOL, a fine dining restaurant in Marylebone celebrating Mexican cuisine with British ingredients. KOL has since earned a Michelin Star, named No. 17 on the World's 50 Best Restaurants list. In 2022, we launched Lisboeta, a premium restaurant in Fitzrovia with renowned Portuguese chef patron Nuno Mendes. 2024 saw two new ventures: Fonda, a contemporary Mexican concept in Mayfair - our second collaboration with Santiago Lastra - and AngloThai in Marylebone, a debut restaurant from husband-and-wife John and Desiree Chantarasak, blending Thai flavours with British ingredients. Within three months of opening, AngloThai earned a Michelin star. In the 2025 National Restaurant Awards, AngloThai was named The Square Opening of the Year and ranked 7thin the Top 100 list, followed by KOL at number 50 and Lisboeta at 93rd place.

We are looking for a warm, organised and professional host/receptionist to join our team. Key responsibilities • Welcome guests warmly and professionally., • Manage reservation on the booking platform ., • Keep the host stand organised, clean and presentable., • Assist guests with future enquiries and reservations., • Engage positively and professionally with all guests., • Work efficiently and calmly in a fast-paced service environment. Requirements • Previous hospitality or guest-facing experience is preferred., • Strong organisational and teamwork skills., • A positive and professional attitude., • Ability to work under pressure while maintaining attention to detail., • Effective time-management skills and a reliable approach to busy service periods.

We are seeking an exceptional Receptionist to join the team at The River Restaurant by Gordon Ramsay based at the Savoy Hotel, Strand. Your responsibilities will include: • You will be the first and last point of contact for our guests, setting the tone for an exceptional dining experience, • Managing reservations, seating plans, and guest flow to ensure a smooth and efficient service, • Handling telephone calls, emails, and booking enquiries in a professional and timely manner, • Ensuring guests are seated promptly and their needs are communicated effectively to the Front of House team, • Building rapport with guests in a friendly yet professional manner to enhance their overall experience, • Managing guest queries, special requests, and feedback with confidence and discretion, • Maintaining a well-presented and organised reception area at all times What We’re Looking For: • Previous experience in a receptionist, host, or customer-facing hospitality role, • Excellent communication and organisational skills, • A polished, professional manner with a naturally warm and engaging personality, • Strong attention to detail and the ability to multitask in a fast-paced environment, • A genuine passion for delivering outstanding customer service, • What’s in it for you:, • Competitive Pay Rate, • A fantastic 50% staff discount on food and drink in Restaurants and on Gordon Ramsay Academy classes & courses, • 30% discount for your Friends & Family in Restaurants and on Gordon Ramsay Academy classes & courses, • Employees can instantly access up to 50% of basic wages earned before payday via Stream, • Refer a Friend Scheme - earn between £250 to £1000 when referring a friend to work with us (T&Cs apply), • Access to our world-class training & development opportunities globally, • Progress your career through a multi-site and multi-brand, best in class global restaurant group, • Work with and learn from extraordinary culinary and front-of house talent in a diverse, energising and professional restaurant environment, • Preferential Room Rates at Gordon Ramsay Restaurants partner hotel, • MYNDUP - our wellbeing partner where our teams can access up to 2 hours anonymous support a month, fully funded by GRR, for everything from mental health & wellbeing, to counselling or therapy sessions, life & career coaching and more, • Meals on duty This role will offer the successful candidate an exciting opportunity to develop their career in a best-in-class global restaurant business!We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense.We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

Job Ref: COL1262 Branch: Richmond Park Location: Richmond Park, London (South West) Salary/Benefits: £14.80 Per Hour Contract type: Permanent Hours: Full Time Shift pattern: 07:00-18:00 Posted date: 06/09/2026 Closing date: 06/10/2026 Colicci is a family-run hospitality brand, proudly serving London's iconic green spaces. Our cafés are bustling community hubs, offering exceptional coffee, fresh food, and warm hospitality. We're looking for a motivated and enthusiastic General Assistant to support the day-to-day café operations, deliver outstanding customer service, and be a key part of our friendly team. If you're passionate about hospitality, love working with people, and enjoy a fast-paced environment, we'd love to hear from you! What You'll Be Doing: • Delivering top-tier customer service – making every customer feel welcome and ensuring a friendly, engaging atmosphere., • Assisting with food & drink preparation – supporting baristas and chefs in delivering fresh, high-quality products., • Keeping the café running smoothly – helping with cleaning, stock replenishment, and general upkeep., • Taking orders & serving customers – ensuring fast and efficient service with a smile., • Presenting products beautifully – ensuring displays look abundant, inviting, and visually appealing., • Maintaining health & safety standards – ensuring the café remains clean, safe, and, • Bringing energy & enthusiasm – supporting a positive, team-focused work environment. What We're Looking For: • A friendly, customer-focused team player – who loves working with people and creating a welcoming atmosphere., • An eye for detail & presentation – passionate about making food displays look delicious, uniform and abundant ., • A hardworking & reliable individual – with a positive attitude and willingness to learn., • A fast-paced operator – who thrives in a busy environment and enjoys variety., • A flexible & adaptable attitude – ready to work weekends and peak periods but no evenings., • Previous customer service experience – some experience in providing great customer experience is preferred - we'll provide full training! Why Join Colicci? • Competitive salary - proud to be a Living Wage employer, • No late nights - most of our locations close by 5pm during winter hours and 7pm during summer, • Free food & hot beverages on shift - get to choose a menu item of your choice, • Paid breaks - for all team members, • Exciting career growth – be part of a thriving, growing business, • Team discounts – enjoy 40% off across all our sites, • A supportive team culture – where passion thrives Please note that unfortunately this role does not qualify for visa sponsorship. Applicants must have an existing right to work in the UK that does not require sponsorship.* If you're a friendly and enthusiastic individual looking for a rewarding role in a welcoming café environment, we'd love to hear from you. Richmond Park with it's ancient woodlands, rolling hills and open grasslands is a National Nature Reserve and teaming with life throughout the seasons. We have 1 cafe, 4 kiosks and a seasonal vintage ice cream van nestled amongst the stunning landscapes of this popular and cherished London parkland.

Hotel Receptionist – 5* Boutique Hotel Kings Cross Born in March 2007, The Megaro Hotel is a 49-bedrooms boutique hotel. Part of St Pancras Hotels group, this is a unique property, unique in its style, combining art, luxury, and exclusivity under one roof. The Megaro proudly holds the world’s largest external hotel mural, seen and acknowledged by international artists. We are looking for an experienced Hotel Receptionist ready to join our wonderful team, experienced with the role in a 5* hotel would be ideal, although not a must. The receptionist will be working on-site 5 days a week, managing reservations (check-in & check-out), calls, and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well-presented and extremely knowledgeable, and passionate about 5-star service. The role reports directly to the Hotel Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times, so communication is key. The Hotel Receptionist will: · ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level · be a system superuser, updating guests’ history accordingly and understanding very well the management of room rates · be extremely knowledgeable about the company services, standards & products · commercially and financially astute · flexible on working hours and duties · have a great eye for details and will maintain guests’ record up to date at all time · provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

Pay: £13.00-£14.00 per hour Job Description: ROLE OVERVIEW The Host is the first and final point of contact for guests, delivering a warm, organised and professional welcome. The postholder manages reservations and the waiting list, coordinates seating, maintains the flow of the restaurant and works closely with the floor team to ensure every guest receives the attentive, high-quality experience expected across Emerald Hospitality Group. KEY RESPONSIBILITIES – Welcome guests warmly and professionally on arrival and thank them when they leave. – Manage reservations, walk-ins, the waiting list and guest enquiries accurately. – Coordinate table allocations and seating plans to support smooth service and maximise availability. – Escort guests to their tables, present menus and communicate relevant information to the service team. – Monitor the entrance and dining room, keeping guests informed of waiting times and responding promptly to requests. – Maintain accurate knowledge of menus, bookings, special events, accessibility needs and service standards. – Handle guest queries and concerns professionally, escalating to a Supervisor where needed. – Keep the reception and entrance areas organised, presentable and compliant with health and safety requirements. PERSON SPECIFICATION Essential – Previous experience in a Host, Reception or guest-facing hospitality role, ideally in a quality restaurant. – Excellent guest-service, communication and interpersonal skills. – Strong organisation and the ability to manage reservations and priorities accurately. – A calm, confident and professional approach in a busy environment. – Flexibility to work evenings, weekends and bank holidays. Desirable – Experience using a restaurant reservation or table-management system. – Knowledge of the venue, local area and dining recommendations. HOURS & TERMS 48 hours per week, worked flexibly including evenings, weekends and bank holidays; a separate 48-hour opt- out agreement will be provided. BENEFITS  Enjoy a complimentary birthday dinner on us.  Receive a 50% discount when dining with us.  Work with some of the best leaders in hospitality.  Access opportunities for progression within the company Benefits: • Employee discount Work Location: In person

Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant. Key Responsibilities: • Oversee the day-to-day operations of the dining area, ensuring high service standards., • Supervise and mentor waitstaff, providing guidance to maintain a positive work environment., • Handle guest inquiries and concerns with professionalism and prompt resolution., • Collaborate with the management team to organize and execute private events and functions., • Assist in training and development programs for front-of-house staff., • Monitor reservation systems and seating arrangements to optimize guest flow., • Contribute to maintaining a positive and inclusive atmosphere for both guests and staff. Requirements: • Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry., • Strong organizational, communication, and interpersonal skills., • Exceptional problem-solving abilities and a proactive approach to operational challenges., • Ability to work in a fast-paced environment and manage multiple tasks efficiently., • Familiarity with reservation systems and basic administrative tasks. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

Our story Back in 2019 in Paris, two friends, Charles and Victor, opened a brasserie together - the kind of place Parisians disappear into for a 3 hour lunch. They called it La Nouvelle Garde: a promise to eat and drink the French way, done properly, 100% homemade, cooked from scratch from the highest quality seasonal ingredients. They served classic French dishes prepared with care, generosity and excellence in beautiful, relaxed spaces full of energy. Guests loved it! 🎉 So they opened another one, and then another one. And 9 brasseries later, it was finally time to bring it to London. In July 2026 in Sloane Square, Brasserie Olivia was born. This is just the beginning of our London story, and we'd love you to help write the next chapter. The role As a Host / Hostess, you'll be the first person our guests meet when they arrive at Brasserie Olivia. You'll welcome and seat our guests, manage reservations and walk-ins using the SevenRooms platform. You'll work closely with the floor team to keep tables moving and make the most of every service. You'll keep an eye on what's happening across the restaurant, communicate with the team and jump in to help reset or prepare tables when needed. Most importantly, you'll make sure every guest receives a warm welcome from the moment they walk through our doors. What you'll bring • You have previous Host/Hostess experience in a busy restaurant., • You're confident using reservation systems; experience with SevenRooms platform would be a bonus., • You're warm, positive and naturally enjoy talking to people., • You're organised, quick on your feet and comfortable working in a busy restaurant., • You communicate clearly and work well with the wider restaurant team., • You understand the importance of managing bookings and turning tables efficiently while still giving guests a great experience., • You're happy to get involved and help the team wherever needed. What we offer: • Average hourly pay: £15-£16/hour (inclusive of Tronc)., • Full-time role, around 40 hours per week., • 50% discount across all Nouvelle Garde restaurants., • A freshly prepared staff meal on every shift., • Employee benefits platform (Hospitality Rewards), • Real opportunities for career progression as the business grows, with future restaurant openings already planned., • A supportive management team that values high standards, teamwork and continuous development. La Nouvelle Garde is an equal opportunities employer. We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace where everyone can thrive. Please note you must have a right to work in the UK.

As Host/Hostess, you will be the face of Fenchurch, welcoming guests, managing reservations and coordinating the flow of the restaurant to ensure an exceptional guest journey. You will work closely with the restaurant management and front-of-house team to uphold our high standards of hospitality and service.

Paradiso Burger & Cocktail Bar is looking for a confident, outgoing and well-presented Host/Hostess to join our team in the heart of Soho. As the first and last point of contact for our guests, you’ll set the tone for their entire experience. We’re looking for someone with great energy and personality who can deliver a warm welcome while confidently managing a busy restaurant door. Key responsibilities: • Welcoming and seating guests, • Managing reservations, walk-ins and waiting lists, • Organising the seating plan and supporting smooth table turns, • Answering telephone calls and guest enquiries, • Communicating bookings, special occasions and requests to the team, • Working closely with management and the floor team, • Keeping the entrance and reception area organised, • Creating a fun and welcoming atmosphere, • Ensuring every guest receives a friendly farewell We’re looking for someone who: • Is confident, friendly and naturally welcoming, • Has excellent communication and customer-service skills, • Remains calm and organised during busy services, • Enjoys interacting with guests and has a strong personality, • Takes pride in their appearance and professionalism, • Is reliable and works well as part of a team, • Is available to work evenings and weekends, • Has previous hosting or restaurant experience; reservations-system experience is an advantage What we offer: • Competitive hourly pay plus tronc, • Staff meals while working, • Employee discounts, • Training and development opportunities, • A fun, lively and supportive working environment, • Opportunities to progress within the company If you’re outgoing, passionate about hospitality and know how to make a brilliant first impression, we’d love to hear from you.

🐟 Experienced Restaurant Receptionist / Host 📍 Fish! Borough Market – London Bridge 💷 £14–£15 per hour including tronc + monthly tronc bonus ⏰ 30 hours per week | Permanent position 📅 Mix of single & double shifts | 2–3 days off per week Love hospitality, thrive in a busy restaurant and know how to keep a buzzing reservations book under control? We’d love to hear from you! Fish! Borough Market is looking for an experienced, confident and enthusiastic Restaurant Receptionist/Host to join our front-of-house team in the heart of one of London’s most iconic food destinations. Our brasserie-style seafood restaurant welcomes around 2,500 guests every week, with seating for 110 guests inside and 45 on our terrace. We're busy, fast-paced and friendly, combining professional service with a relaxed atmosphere. As our Host, you'll be at the centre of the action, managing reservations, coordinating tables and being one of the first friendly faces our guests meet. 🍽️ The Role You'll take ownership of the reception and reservations area, helping the restaurant run smoothly throughout service. Your responsibilities will include: • Warmly welcoming and seating our guests, • Managing online, telephone and walk-in reservations, • Coordinating the reservations book and maximising table availability, • Managing table allocations and turnover during busy services, • Organising and overseeing larger party reservations, • Responding professionally to guest enquiries in person, by phone and email, • Updating menus and completing daily administrative tasks, • Using Word, Excel and restaurant reservation systems like SevenRooms and Opentable, • Completing opening, closing and daily reception procedures, • Working closely with the management and front-of-house teams to ensure smooth service ⭐ What We're Looking For This is an experienced position, so we're looking for someone who is already comfortable working in a busy, high-volume restaurant environment. You'll ideally have: • Strong restaurant reception/hosting experience, • Experience managing busy restaurant services and reservation books, • A good understanding of table management and table turnover, • Experience with OpenTable and SevenRooms, • Knowledge of Microsoft Office, particularly Word and Excel, • Strong administrative and organisational skills, • Excellent communication and customer service skills, • Confidence handling guest requests and queries, • High energy and the ability to stay organised under pressure, • A proactive, positive and professional approach, • The ability to work independently while being a great team player 💫 What We Offer • £14–£15 per hour including tronc, depending on experience, • Additional monthly tronc bonus, • Monthly pay with early access to earned wages through Stream, • Additional benefits available through the Stream platform, • Free staff meals and drinks while on duty, • Sage employee benefits, • £500 Refer-a-Friend bonus, • 50% staff dining discount, • 20% family dining discount, • Workplace pension scheme, • 28 days' holiday, including bank holidays. Additional holiday days with length of service, • The opportunity to work in the heart of the vibrant Borough Market, • Internal training and development 🇬🇧 Right to Work All applicants must have the legal right to work in the UK and be able to successfully complete the required Right to Work check before starting employment. 🐟 Ready to Join Us? If you're an experienced restaurant host who loves people, enjoys the buzz of a busy service and knows how to keep things running smoothly when the restaurant is full, we'd love to hear from you. Apply today with your CV and tell us about your restaurant reception/hosting experience.

Reporting to the Head of Marketing and working alongside the Marketing Manager, you will play a key role in driving marketing performance across [Firmdale Hotels'](http://www.firmdalehotels.com) eleven properties in London and New York. Using data-driven insights, you will help grow customer acquisition and engagement across our hotels and restaurants through targeted digital marketing campaigns. You will thrive on working with large datasets, uncovering the stories behind the numbers and transforming them into actionable insights that drive performance. You will collaborate with teams across the business, from General Managers to Revenue and IT, connecting data points and developing a strong understanding of both our brand and our guests. ++RESPONSIBILITIES++ CRM & Email Marketing • Own the data integrity and performance of the Firmdale Hotels CRM database, implementing best practices for governance, auditing and data cleansing in partnership with the Marketing Manager., • Drive sustainable database growth across key customer touchpoints, identifying opportunities to enhance guest understanding while maintaining brand integrity and privacy standards., • Analyse audience and booking data to identify seasonal trends, customer behaviours and revenue opportunities, creating targeted B2B and B2C audience segments., • Partner with operational teams to optimise our integrations with wider group booking platforms (SevenRooms, OpenTable, Opera etc.) and leverage customer insights to increase opt-ins, engagement and retention., • Oversee third-party CRM integrations, ensuring data flows seamlessly and systems operate effectively., • Work closely with the Data Protection Officer (DPO) to ensure GDPR compliance and continuously improve data capture, management and retention processes. Paid Digital Marketing • Develop customer acquisition and retention strategies with individual performance metrics, analysis and campaign optimisation., • Support our external agencies with the planning, management and optimisation of paid media campaigns, including PPC, Google Hotel Ads, social media (Meta) and emerging AI-driven advertising platforms., • Monitor campaign performance, provide actionable insights and collaborate with agency partners to maximise return on investment., • Deliver analysis and reporting on all paid media activity, identifying opportunities to improve targeting, engagement and conversion. SEO, GEO & AI • Collaborate with our SEO agency and wider marketing team to improve organic visibility, onsite SEO performance and Generative Engine Optimisation (GEO)., • Lead evaluation of emerging AI technologies, recommending and implementing initiatives that enhance brand visibility across AI search platforms and improve marketing intelligence capabilities. Website & Digital Experience • Work with the Marketing Manager to support the ongoing optimisation of website structure, user experience and conversion performance., • Work with agency partners to refine analytics implementation and measurement frameworks., • Develop and maintain tracking standards, including UTM governance and campaign attribution., • Oversee website-related system updates and ensure digital platforms remain fit for purpose. Strategy, Insights & Reporting • Spearhead digital transformation initiatives seeking out new opportunities to develop and improve the digital marketing function., • Monitor and report on digital performance across the brand and individual hotels, analysing traffic, engagement, database growth, leads and conversions., • Develop and maintain a robust tracking strategy for all marketing campaigns and activations to ensure that we can measure performance across multiple channels (email, social, search, PR and website)., • Work closely with the revenue team to develop data-driven tactical strategies to increase bookings across the hotels at key times of the year and at key parts of the sales funnel, • Manage reporting dashboards and visualisation tools (GA4, TapClicks and other platforms), ensuring stakeholders have access to clear, actionable insights., • Oversee Google Tag Manager and ensure accurate tracking across all digital touchpoints., • Identify growth opportunities across rooms, restaurants, bars and wider hotel experiences through customer and performance analysis., • Communicate insight-led recommendations, successes and key learnings to stakeholders, helping shape future marketing strategy. ++Location and Hours:++ • 9am to 6pm Monday to Friday, based at our Head Office in Soho., • Comfortable working on-site across multiple hotel locations and maintaining a visible presence to embody and represent the brand. ++REQUIREMENTS++ • At least 5 years' experience in digital marketing, preferably in the luxury hospitality sector working across hotels and restaurants, • Strong knowledge of the Google Suite including GTM and GSC, • Comfortable working with large datasets and translating them into actionable recommendations, • Experience working with a restaurant reservation platform, preferably SevenRooms and/or OpenTable, • Strong understanding of Google Ads, SEO, GEO and paid search, • A good understanding of the evolving digital landscape, including AI, • Data-orientated and proactive, • A genuine interest in hospitality and design, • Highly organised with meticulous attention to detail, • Excellent communication and presentation skills

Receptionist - Ambassadors Clubhouse Salary - up to £15.50 ph Schedule - Full Time Experience - Previous experience within a similar role Ambassadors ClubHouse are seeking a Receptionist to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Receptionist looking for a new role in an award winning, critically acclaimed group. The Restaurant Ambassadors Club House Named after the Sethis’ maternal grandfather, a former Indian Ambassador, the restaurant will take inspiration from his summer house in Dalhousie (formerly part of Punjab) and North India’s abandoned party mansions, as well as the founders’ own Punjabi heritage. The menu focuses on the cuisine of undivided Punjab. Culinary traditions and rare regional recipes will be showcased with a menu featuring classic papads, chaats & bitings, lesser-known kebabs cooked across the tandoor, sigri and tawa; curries cooked in cast-iron karahis and clay matkas, pilaus, biryanis, tandoor-roasted breads, and classic desserts. An all-day drinks list brings guests through lunch to dinner to late-night party, with a focus on tequila and mezcal cocktails blended with regional produce. Highlights include a selection of ‘Punjabi Margaritas’ all made with exotic north Indian fruits and citrus and paired with chaat masala spiced salts. Encapsulating the traditions of Punjab where hospitality and generosity are celebrated through the sharing of fine liquor in abundance. The dining room features a maximalist central bar with a gold dome, booth seating and counter dining while the lower ground floor will feature a drinking and dining space, alongside a DJ booth, open until late. The Position As Receptionist, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same. If you have experience in the following, then we want to hear from you: • Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom;, • Effectively managing reservations and walk-ins to maximise covers during service;, • Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.

Hotel Receptionist – The Gyle Hotel 4* Kings Cross Born in 2019, The Gyle Hotel is a unique residential hotel located in the colourful borough of Camden. The property offers the opportunity to immerse yourself in one of London's most historically curious neighbourhoods as we welcome our guest to Argyle Square and this beautifully unique, cosy and personalised travel experience. The Gyle possess 33 keys with every room having solid oak flooring, vintage mirrors, Scottish textiles and many more lovely features. We are now ready to enlarge our family and are looking for an experienced Hotel Receptionist, experienced with the role using Rezlynx (PMS system). The receptionist will be working on-site 5 days a week, managing check-in & check-out, reservations via calls and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented, extremely knowledgeable, and passionate about 5-star service and guest journey. The role reports directly to the Front of House Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times so communication is key. The Hotel Receptionist will: · ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level · be a system superuser, updating guests’ history accordingly and understanding very well the management of room rates · be extremely knowledgeable in regards to the company services, standards & products · commercially and financially astute · flexible on working hrs and duties · have a great eye for details and will maintain guests’ record up to date at all time · provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

The role As Supervisor, you’ll play an important role in making sure the restaurant runs smoothly throughout the shift. Your responsibilities will include: • Welcoming, greeting and seating guests, • Managing your own section and ensuring excellent service, • Supporting and guiding the front-of-house team during service, • Liaising closely with our reservations team regarding bookings, tables and guest requests, • Managing the flow of the restaurant and making sure tables are turned efficiently, • Opening and closing the restaurant, • Completing opening and closing checks and ensuring the restaurant is ready for service, • Dealing confidently with guest queries and resolving any issues professionally, • Supporting the management team with the day-to-day running of the restaurant We’re looking for someone who • Has previous experience in a restaurant supervisor or senior FOH role, • Is confident leading a team during busy services, • Has excellent customer service and communication skills, fluent in English, and preferably also Spanish and/or Brazilian Portuguese., • Is organised, reliable and able to work independently, • Has a good eye for detail and takes pride in the restaurant, • Can stay calm and positive when things get busy, • Is flexible and happy to get stuck in wherever needed

Namaste Lounge is a busy 300+ cover restaurant looking for an experienced Receptionist Manager to take ownership of our reservations, front desk and guest arrival experience. This is a hands-on role for someone who is confident managing a high-volume reservation book, busy waitlists, walk-ins and table availability during fast-paced services. Key Responsibilities: • Manage the reservation book across phone, online and reservation platforms, • Maximise bookings and fill cancellations and available time slots, • Manage walk-ins and busy waitlists efficiently, • Coordinate table allocations and turn times with the restaurant floor and kitchen, • Handle late arrivals, overbookings, guest queries and complaints professionally, • Chase booking confirmations, deposits and pre-orders, • Maintain accurate guest notes, allergies and special requests, • Lead and support the reception/host team, • Provide clear cover forecasts and handovers to management and the kitchen What We’re Looking For: • Previous experience managing reservations in a busy, high-volume restaurant, • Experience handling a busy waitlist and restaurant front desk, • Confident using SevenRooms or a similar reservation system, • Calm, organised and decisive under pressure, • Excellent communication and customer service skills, • Professional appearance and manner, • Commercial awareness with a focus on maximising covers and reducing empty tables, • Flexible to work evenings, weekends and peak trading periods, • Right to work in the UK Experience managing a 300+ cover restaurant or similar high-volume venue is strongly preferred. To apply, please send your CV with a brief summary of your previous restaurant reservations/front-of-house experience.

Job Ref: PER1586 Branch: Tattu Canary Wharf Location: Tattu Canary Wharf, London Salary/Benefits: Up To £45,000 OTE Contract type: Permanent Hours: Full Time Hours per week: 45 Posted date: 04/09/2026 Closing date: 16/10/2026 What You'll Get Up To: • Inspire your team to deliver the owners vision, to bring a unique and immersive dining experience to our guests., • Show your experience and capability for managing high volume operations and busy service periods., • Demonstrate an in-depth knowledge of booking systems such as Seven rooms and understanding customers specific needs to deliver a unique experience., • Adapt your style to different situations and different customer requirements., • Inspire the team to deliver impeccable service with unwavering attention to detail to our guests., • Willingness to share your knowledge with junior members of the team so they are continually learning and developing. Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration

KT&T is currently recruiting experienced Hotel Receptionists to work in hotels located in Central London. We are looking for candidates with previous hotel reception experience and hands-on experience using OPERA PMS. Experience: Previous hotel reception experience required OPERA PMS: Essential Key Responsibilities: • Welcoming guests and providing a professional and friendly service, • Managing check-in and check-out procedures using OPERA PMS, • Managing reservations, room allocations and guest enquiries, • Processing payments and maintaining accurate guest records, • Handling telephone calls and emails, • Responding to guest requests and resolving issues professionally, • Liaising with housekeeping and other hotel departments, • Maintaining high standards of customer service at all times Requirements: • Previous Hotel Reception experience is essential, • Previous experience using OPERA PMS is essential, • Good spoken and written English, • Excellent communication and customer service skills, • Professional and well-presented manner, • Good organisational and IT skills, • Ability to work efficiently in a busy hotel environment, • Flexible to work shifts, including weekends and bank holidays, • Right to work in the UK

Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Supervisor to join our team at Locke at Broken Wharf, London. JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. The F&B Supervisor leads the team on shift from the front, coordinates with the kitchen and bar teams, provides high standards of customer service and product quality, handles customer complaints, and ensure compliance with health and safety regulations. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back. Lead, coach, and encourage the F&B team in taking responsibility for service standards. Welcoming guests, directing them to their tables, and ensuring a clean and inviting space. Presenting menus, answering questions about dishes and beverages, and accurately record orders. Delivering food and beverages promptly and efficiently, ensuring proper presentation and temperature. Be a system specialist on Mews POS able to upload and edit product and pull reports as necessary. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Supervise seamless daily operations, balancing efficiency with high service standards. Delegate effectively so everything runs smoothly Monitoring customer satisfaction, interacting with guests, and addressing complaints or concerns promptly. Follow company policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed service level agreements. Oversee guest satisfaction - seek feedback to continuously improve service delivery. Execute relevant cost control measures while maintaining a premium guest experience. Identify upselling opportunities and present them to the team. General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Qualifications: A High School diploma or equivalent qualification is desirable. Experience: Similar relevant experience at a supervisor or senior server level in a food and beverage service environment. Demonstrated ability to deliver excellent customer service and ensure guest satisfaction Experience with inventory control and stock management is beneficial. Excellent communication and interpersonal skills are vital for interacting with employees, customers, and other departments. Skills: Motivating, training, and supervising employees to achieve operational goals and maintain high standards. Effectively organising and prioritising tasks, especially during peak hours. Addressing employee issues and customer complaints in a calm and professional manner. Understanding budgeting, inventory control, and cost management. Tracking inventory levels, ordering supplies, and minimising waste. Adjusting to changing demands and environments and being flexible in their approach.

Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow's permanent home in St James's market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ 'sustainable restaurant of the year' and the Caterer award for 'best new restaurant'. As a Door Person, you are the first and last impression of the restaurant — a key figure in setting the tone for every guest's experience. Positioned at the entrance, you will deliver a warm, confident, and polished welcome while maintaining organisation and flow at the door. This role combines the presence and awareness of a traditional doorman with the engagement and guest focus of a host. You will actively greet and engage guests on arrival, manage queues calmly during busy service periods, and ensure the entrance remains inviting, organised, and reflective of the restaurant's standards. Working closely with the reception and front-of-house teams, you will help coordinate reservations, walk-ins, and wait times to create a seamless and positive arrival experience. Key responsibilities: • Welcome all guests with warmth, professionalism, and genuine hospitality, setting the tone for their dining experience., • Manage guest flow at the entrance, maintaining calm and organised queues during peak service times., • Engage confidently with guests, confirming reservations and directing them appropriately to the host stand or waiting area., • Communicate clearly with the reception team regarding bookings, walk-ins, wait times, and table readiness., • Maintain a visible and reassuring presence at the door at all times., • Ensure the entrance area remains clean, orderly, and aligned with the restaurant's brand and ambience., • Handle guest queries or concerns politely and efficiently, escalating when necessary., • Monitor capacity levels and support the team in managing busy services professionally., • Assist with departures, thanking guests warmly and inviting them to return. About you: • Previous experience in a high-quality restaurant or hospitality environment in a guest-facing role., • Naturally polite, engaging, and confident when interacting with guests., • Excellent communication and interpersonal skills., • Calm and composed under pressure, with the ability to manage queues while maintaining a welcoming atmosphere., • Impeccable personal presentation aligned with premium hospitality standards., • Observant, proactive, and attentive to detail., • A supportive team player who works closely with reception and front-of-house colleagues., • Passionate about delivering an exceptional first impression and creating a positive dining experience from the moment guests arrive. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year's employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Are you passionate about delivering exceptional guest experiences in a luxurious setting? Firmdale Hotels, renowned for its unique blend of luxury, comfort, and impeccable service, is looking for a dynamic Reservations Manager to join our esteemed team at the Haymarket Hotel. Firmdale Hotels is a collection of award-winning boutique hotels in London and New York, celebrated for our beautifully designed interiors, distinctive style, and commitment to excellence. Our hotels offer a unique and personal touch, ensuring that every guest enjoys a memorable stay. As the Reservations Manager, you will play a crucial role in overseeing the daily operations of our reservations department. Reporting directly to the Deputy and General Manager, you will ensure that all reservation enquiries are handled efficiently and that our guests' needs are met with the highest standards of service. Responsibilities: • Run the daily operations of the reservations department, managing all incoming reservation enquiries., • Ensure that every interaction with guests, travel agents, and colleagues reflects our commitment to exceptional service., • Manage the financial aspects of the department, including budgets and forecasting, to meet our business objectives., • Produce weekly and monthly departmental reports for the General Manager, providing insights and updates on performance., • Build and maintain strong relationships with travel agents, clients, and guests to foster loyalty and repeat business., • Uphold Firmdale's high standards in every aspect of your work, from handling complaints to conducting Duty Manager shifts. What you Need: • Previous experience as a Reservations Manager or Supervisor in a high-end hotel operation is essential., • Familiarity with the Opera system is required., • A strong understanding of all Front Office operations is crucial., • Exceptional communication and customer service skills are a must., • The ability to thrive under pressure and in a busy environment is key., • A deep understanding of current hospitality trends and competitor offerings., • Impeccable organisational skills and attention to detail., • Capable of motivating and training a team, providing solid leadership. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Housed in a landmark Regency building designed by the legendary architect John Nash - of Buckingham Palace, Marble Arch and Trafalgar Square fame, Haymarket Hotel is one of London's most elegant addresses. Inside, the generous proportions of Georgian architecture are combined with bold colour, rich pattern and contemporary art, creating an atmosphere that is as inspiring as it is welcoming. Situated in the heart of the West End, moments from the city's finest theatres, museums, restaurants and landmarks, Haymarket Hotel is a place where history and creativity meet. Featuring unique spaces, such as an 18m pool and a 5-bedroom Townhouse, the hotel offers guests distinctive stays with scope for creativity and award-winning hospitality. To work here is to be part of a team that takes real pride in their surroundings and in delivering warm, memorable experiences for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • Two Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveller 'Triple Crown', 2026, • One AA Rosette for Culinary Excellence, Brumus Bar & Restaurant, 2025, • AA Breakfast Award, Brumus Bar & Restaurant, 2025 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

If interested please drop an email on our reservations email Assists Managers in food service, refills beverages, clears tables, responds to guest needs, maintains dining area cleanliness Service support, Cleanliness, Guest assistance, Team coordination, Standard compliance, Polishing, Plate Setup, Table Setup, Pass Setup, Bathroom Checks during shift Tables served per shift, Service time standards met (>95%), Zero spillage incidents, Guest satisfaction, Teamwork rating • Assist Food & Bar Pass Guardians in delivering food and beverage service, • Refill beverages promptly and anticipate guest needs, • Clear tables efficiently and maintain dining area cleanliness, • Respond to guest requests with professionalism and courtesy, • Maintain proper service etiquette and timing standards, • Follow standard operating procedures for service delivery, • Support team members during peak service periods, • Communicate special requests and dietary requirements to kitchen, • Ensure proper table setup and reset between covers, • Maintain knowledge of menu items and daily specials, • Handle service equipment with care to minimize breakage

Join the vibrant Soholistic team at Firmdale Hotels and become a crucial part of our renowned Spa Receptionist team. As a Spa Receptionist, you will embody our commitment to exceptional service, working closely with the Spa Manager to ensure our guests experience the epitome of relaxation and luxury across all eight of our prestigious London properties. As a Spa Receptionist, you will be at the forefront of delivering outstanding service, managing spa reservations, and curating memorable experiences for our guests. Your warm demeanour, excellent communication skills, and impeccable presentation will set the tone for their spa journey, ensuring every moment is tailored to their needs. Responsibilities: • Coordinate spa reservations across all eight London properties, ensuring seamless scheduling and personalized experiences., • Develop comprehensive knowledge of our spa packages and treatments to expertly advise guests on their options., • Cultivate strong relationships with guests, fostering loyalty and building a loyal client base., • Maintain the smooth operation of the spa and gym facilities on a daily basis, upholding our high standards of cleanliness and organisation., • Meet and exceed sales targets set by the Spa Manager, promoting products and services to enhance guest experiences., • Provide a warm and inspiring welcome to all guests, creating a positive first impression., • Collaborate closely with Spa Therapists to ensure guest expectations are consistently exceeded., • Take ownership of spa reception duties, including opening and closing procedures, payment processing, and administration tasks., • Uphold immaculate standards in all facilities, ensuring supplies are stocked and amenities are readily available. What you Need: • Passion for delivering exceptional customer service and exceeding guest expectations., • Extensive knowledge of a variety of spa treatments and products., • Outstanding communication skills, both verbal and written., • Exceptional time management and attention to detail., • Strong team player with resilience and a drive for excellence., • Ability to handle high-profile clients with professionalism and discretion., • Previous experience as a Spa Receptionist in a 5-star hotel or luxury spa is advantageous., • Commitment to maintaining a high standard of personal presentation. What We Offer: • Competitive annual salary of £ 29,600.00 plus service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

FRONT OF HOUSE ASSISTANT - NIGHTS LOCKE LONDON ALDGATE As a Front of House Assistant - Nights, you'll be one of the first faces our guests see, creating a warm welcome and delivering great service throughout their stay. From check-in to check-out, you'll help ensure every guest enjoys a seamless experience while supporting the wider hotel operation. If you're passionate about hospitality, enjoy working with people and thrive in a fast-paced, team-focused environment, then this is the place for you. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey, step on stage and play your part. THE WORK IN YOUR HANDS Welcome every guest with genuine warmth, personality and professionalism. Deliver seamless check-ins, check-outs, reservations and guest support. Share local knowledge and personalised recommendations to enhance every stay. Host our vibrant public spaces, creating a welcoming atmosphere and resolving guest queries with confidence. Provide outstanding food and beverage service across our restaurant, bar, breakfast and grab-and-go outlets. Keep our hotel looking its best, maintaining high standards of presentation, cleanliness and safety. Support events, hotel activations and work flexibly across departments to meet the needs of the business. Be a collaborative team player who brings energy, positivity and a passion for creating unforgettable guest experiences. Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. THE FIRE YOU CARRY Passion for hospitality and delivering memorable guest experiences Positive, energetic, and adaptable personality Strong communication skills and confidence in guest interaction Ability to multi-task and remain calm under pressure Willingness to learn across multiple operational areas YOUR PROVEN TRACK Previous hotel reception experience Experience in food and beverage services is desirable Experience using PMS and POS systems WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

Pachamama Group was set up in October 2014 with a mission to introduce inspiring hospitality concepts across the globe by doing it our way and making the impossible possible. Each restaurant concept is built to be a space where guests can enjoy offerings from diverse locales, in an environment that takes them away on a culinary journey. Soraya, Persian-inspired, arrives as a continuation of 971 Hospitality's world by Pachamama Group. Opening is due mid July 2026. This is your chance to take a part in an exciting new opening. At its heart, Soraya is about sharing. It offers guests an exceptional culinary experience, celebrating the rich and vibrant flavours of Persian cuisine in an exquisite setting. Soraya's menu is a testament to meticulous craftsmanship, designed to delight and encourage communal feasting. Signature dishes such as Mast O Khair, Lamb Koobideh, Chicken Joujeh, and Ghaymeh Bedemjan highlight traditional Persian recipes, while innovative plates showcase the team's genius. Prepared with utmost precision, the succulent skewers of marinated meats and vegetables are served on meticulously chosen crockery and silverware that transport diners straight to the heart of Tehran. As an experienced Supervisor , we trust in your ability to step into our vibrant restaurant environment and hit the ground running, leveraging your proven skills and management expertise. You main duties as Restaurant Supervisor will include: • Oversee front-of-house operations to ensure smooth and efficient service, • Lead, support, and motivate the team during service to maintain high standards, • Deliver excellent guest experiences and handle queries or complaints professionally, • Maintain strong menu and allergen knowledge to support both guests and team, • Coordinate with kitchen and bar teams to ensure timely and accurate service, • Manage reservations, table flow, and seating to optimise guest experience, • Conduct pre-shift briefings and support ongoing staff training and development, • Ensure high standards of cleanliness, presentation, and health & safety compliance, • Monitor guest satisfaction and identify opportunities to improve service, • Step into service roles as needed to support the team and maintain service flow For the Supervisor role, we offer the following benefits and opportunities: • Attractive salary based on your skills and experience., • Full Service Charge distribution., • Referral scheme with a £300 bonus for a successful candidate., • Complimentary breakfast, lunch, and dinner for all employees., • Generous staff discount at all group's restaurants., • 28 days of holiday for a full time employee, ensuring a balanced professional and personal life. Other benefits include: • Comprehensive on-the-job training to enhance your skills and knowledge., • A friendly and positive work environment fostering respect and teamwork., • Psychological, financial and legal support available through our Employee Assistance Programme (EAP)., • Salary paid monthly – on the last Friday of each month., • Wagestream access, allowing you to stream up to 50% of your earnings at any time., • Pension scheme with a 3% employer contribution., • Opportunities for career development, regular appraisals to discuss progress and perspectives. As our Supervisor, we hope that you will contribute to our mission of introducing exciting, diverse and playful dining concepts to the London restaurant scene. Our philosophy is to be the best, we continuously improve and never settle. If this sounds of interest to you, please send us your CV. Come grow with us at Pachamama! This is your chance to be a part of something extremely exciting.

Front Office Manager - Hotel California Hotel California, a prestigious five-star hotel located in the heart of London, is seeking an exceptional Front Office Manager to lead our front-of-house operations. This role sits at the very heart of our guest experience, embodying our commitment to unparalleled luxury and sophisticated service. Role Overview: As Front Office Manager at Hotel California, you will orchestrate the seamless functioning of our reception, concierge, and guest relations departments. You will be the guardian of our legendary first impressions, ensuring every guest interaction reflects our rich heritage of elegance and meticulous attention to detail. Lead, inspire, and develop a team of front office professionals, fostering a culture of excellence and exceptional hospitality Oversee the complete guest journey from reservation to departure, ensuring all touchpoints exceed expectations Maintain impeccable standards of service delivery in line with our prestigious reputation Manage departmental budgets, revenue optimization strategies, and operational efficiencies Handle VIP arrangements and special requests with discretion and sophistication Resolve guest concerns promptly and gracefully, turning challenges into opportunities to demonstrate our commitment to service Collaborate with other department heads to create cohesive, memorable guest experiences Implement and monitor standard operating procedures to maintain consistency and quality Analyze performance metrics and guest feedback to continuously refine and elevate service standards The ideal candidate will possess an innate understanding of luxury hospitality, exceptional leadership abilities, and the presence to represent our storied establishment with dignity and warmth. You will embody our tradition of excellence while bringing fresh insights to enhance our legendary service.

🎹 GENERAL MANAGER - BERINGERS All-day brasserie and piano bar | London City Island, E14 Full-time | Salary plus tips and service charge | [Bonus Scheme | Immediate start In 1895, a man called Guy Beringer wrote a letter to the press complaining about Sunday lunch. He had a point. Victorian Sundays meant getting up early for a heavy, joyless meal, usually while regretting the night before. Beringer proposed something better: push the whole thing back to midday, combine breakfast and lunch, and let people linger. He called it brunch. His argument was never really about food. Breakfast, he wrote, suits solitude. Brunch is cheerful, sociable, talk-compelling. It sweeps away the worries and cobwebs of the week. He finished with a postscript that we've taken rather seriously: beer and whiskey are admitted as substitutes for tea and coffee. We named the place after him. Beringers is our attempt to build brunch the way he actually meant it - not a queue and a 90-minute table turn, but a long, unhurried, sociable affair that starts with coffee and has no particular obligation to end. ☕ FOUR MONTHS IN We opened on London City Island at the start of this year, and it has gone better than we hoped. The room has found its people. Residents who come in every week. Tables that book at midday and are still there at six, having moved from brunch to a bottle of wine to the terrace for a spritz. Late nights at the bar where nobody's watching the clock. The regulars know our team by name and, increasingly, know each other. Our opening team has built something genuinely special from a standing start, and we're proud of them. Now we want to take it to the next level - and for that we need a General Manager. 🍸 THE VENUE All-day brasserie. Doors at 7am for coffee and the Pantry, through brunch and lunch, into a full evening menu. Signature dishes people come back for: Duck and Egg Waffles, the wild mushroom omelette, Nduja Toast. Piano bar. A baby grand at the heart of the room, live performances several times a week, and a proper cocktail list. Our Piano Plates are the signature - tapas-style sharing dishes built to be picked at slowly with a drink in the other hand. Terrace. Where a long lunch quietly becomes an evening. Events. Concert Nights, Uncork and Unwind wine tastings, tribute evenings, festival collaborations, private hires and the 1895 Club membership programme. There's a calendar, and it's growing. Full table service throughout. This is a restaurant, run properly. 🎶 ONE THING THAT MATTERS MORE HERE THAN MOST PLACES Music sets the room. It's the single biggest lever you have over how Beringers feels, and we take it seriously. The right playlist at 8am is not the right playlist at 8pm. Sunday afternoon is not Friday night. Knowing when to lift the room, when to let it settle, when to turn it up because the bar has found its second wind - that's a craft, and we want a GM who has it. You'll also work with our resident musicians and programme the live schedule alongside our events team. If you've ever changed a playlist mid-service because the room needed something else, you'll know exactly what we mean. 🚀 THE ROLE You'll take full ownership of Beringers City Island, reporting directly to senior management. Running the floor. Leading service from the pass to the door, at the standard we've set. Present in the room, known to the regulars, hands on when it counts. Leading the team. Recruiting, training, developing and retaining a front of house team that's already good and can be better. Rotas, structure, clear standards and a culture people want to stay in. The commercial side. Full P&L accountability: revenue, GP, labour cost, stock and controls. You'll be given real numbers, real targets and real autonomy to hit them. Growing covers. Building the reservations book, the regulars, the events diary and the 1895 Club. Making a busy Tuesday as good as a busy Saturday. Working with the kitchen. A genuine partnership on menu development, execution and consistency. The unglamorous but essential. Food safety, health and safety, licensing, compliance, reviews and everything else that keeps a venue running properly. Shaping what's next. Menus, events, ideas, the evening offer. We're four months old. There's plenty still to write, and we want a GM with opinions. 🔥 WHAT WE'RE LOOKING FOR • Proven experience as a General Manager, or a strong Assistant GM or Restaurant Manager ready to step up, • Genuine restaurant background - full table service, food-led, quality-driven, • Real commercial confidence. Comfortable with a P&L, labour percentages, GP and stock, • A leader people want to work for. We'd rather hear about a team you developed than a team you managed, • A natural host who understands that regulars are built one conversation at a time, • Instinctive about atmosphere - music, lighting, pace, energy, • Bar and cocktail knowledge, or the enthusiasm to get properly involved, • Personal Licence holder preferred, or willing to obtain one, • Someone who wants to build something rather than maintain it You do not need a piano bar on your CV. You need to care about rooms that feel good and people who come back. WHAT WE OFFER • Salary reviewed as the site grows. (Inc. performance bonus scheme), • Tips and service charge, • Real autonomy. This is your site to run, not a script to follow., • A group that's growing. Beringers Wandsworth opens this winter, and The Bull Group also runs Lockdown, Supershakes, The Observatory and The Eleventh Hour across London. We promote from within wherever we can, and there's a genuine path here for someone who wants one., • A Sunday & Monday close at 5pm, which in an all-day restaurant is rarer than it sounds, • Food and drinks on shift, plus discounts across every venue in the group, • Involvement in menu development, supplier tastings and the events programme, • Direct access to senior management. Small group, short decision chain, ideas get heard., • 28 days holiday ⚡ WHY THIS ONE Most General Manager jobs in London are about maintaining something that already exists. This one is four months old, in a growing group, with a story worth telling, a room people are already protective of, and enough left to build that your fingerprints will be all over it a year from now. If that's the job you've been waiting for, we'd like to hear from you. 👋 HOW TO APPLY Hit apply and send us a short message about why you'd be good for this GM role at Beringers. We read every application and reply to everyone. From there it's a short call, then we'd love to have you in - see the venue, meet the team, have a coffee and a proper conversation about where Beringers goes next. Beringers, 45 Hope Street, Leamouth Peninsula, London E14 0QG. Part of The Bull Group.

Job Title: Host / Hostess Location: London, SW1X 8LB (Knightsbridge / Belgravia) Position Type: Full-Time / Part-Time Salary: £12.71 – £13.50 per hour About Us Located in the heart of Knightsbridge, our venue offers an exceptional dining experience defined by outstanding food, elegant surroundings, and flawless hospitality. We are looking for a charismatic, polished, and welcoming Host to join our front-of-house team as the first point of contact for our guests. The Role As a Host, you are the face of our restaurant. You will create memorable first impressions, manage the flow of the dining room, and ensure every guest feels valued from the moment they walk through the door. Key Responsibilities: • Warmly greet and welcome arriving guests, taking coats and managing reservations., • Manage the door, walk-ins, and floor plan efficiently using our reservation system (e.g., SevenRooms / OpenTable)., • Escort guests to their tables, present menus, and introduce their dedicated server., • Collaborate closely with the floor team and kitchen to maintain a smooth seating rhythm throughout service., • Offer a warm farewell to departing guests, ensuring their experience was exceptional. About You • Experience: Previous host or customer service experience in a fast-paced, high-end restaurant, hotel, or hospitality venue in London., • Communication: Excellent spoken English with a clear, polite, and engaging telephone manner., • Presence: Exceptionally presented, naturally warm, and comfortable handling VIPs and high-profile guests., • Skills: Calm under pressure, highly organized, and a strong team player with great attention to detail. What We Offer • Competitive hourly rate., • Free staff meals on duty.

Job description: We are looking for a friendly, confident, and well-presented Hostess/Receptionist to be the first point of contact for our guests. You will manage reservations, greet and seat guests, and support smooth service across our restaurant and lounge. Key Responsibilities • Welcome and seat guests in a warm and professional manner, • Manage reservations via phone and online systems, • Answer phone calls and return missed calls promptly, • Confirm bookings, guest numbers, allergies, and celebrations, • Coordinate table seating with management and service teams, • Assist with walk-ins and upsell lounge reservations when appropriate, • Maintain a clean and organised reception area, • Thank guests on departure and ensure a positive final impression, • Requirements, • Previous experience in hospitality or a similar role preferred, • Excellent communication and customer service skills, • Professional appearance and positive attitude, • Ability to stay organised in a fast-paced environment, • Availability to work evenings and weekends What We Offer • Supportive and professional team environment, • Opportunity to work in a vibrant restaurant and entertainment venue, • Competitive pay (based on experience), • Staff Discount, • Service Charge

Full-time Contract | 35–48 Hours per week About Duck and Rice "An eclectic Soho pub with a world-class Chinese kitchen." We're looking for passionate and energetic Host/Hostess to join our team, helping us create memorable dining experiences in one of Soho's most vibrant restaurants. The Role As a Host / Hostess, you'll be the first point of contact for our guests and play a key role in creating a warm, welcoming, and memorable experience from the moment they arrive. You'll help set the tone for exceptional hospitality while working closely with the wider Front of House team. You will: • Welcome and greet guests warmly, creating a friendly and professional first impression., • Manage reservations, bookings, and guest seating efficiently., • Escort guests to their tables and provide menus when required., • Maintain an organised and accurate table plan throughout service., • Communicate effectively with the FOH teams to ensure smooth service., • Monitor guest flow and manage waiting times professionally., • Respond to guest enquiries and requests with a positive and helpful attitude., • Assist the FOH team during busy service periods wherever needed., • Maintain high standards of cleanliness, presentation, and organisation at the reception desk., • Help ensure every guest feels valued and well looked after throughout their visit. We're looking for candidates who: • Have at least 1–2 years' experience in a busy restaurant or hospitality environment., • Have a warm, friendly, and confident personality., • Are passionate about delivering exceptional customer service., • Have excellent communication and interpersonal skills., • Are organised, attentive to detail, and able to multitask in a fast-paced environment., • Remain calm and professional under pressure., • Have a positive attitude, strong work ethic, and willingness to learn., • Hold the legal right to work in the UK. Salary & Benefits: • Up to £14.00 per hour, depending on experience, plus a share of credit card tips., • Free staff meals prepared daily by our accomplished chefs., • Personal training and development programme., • 50% food and beverage discount across our restaurants worldwide., • Uniform provided., • Life Assurance and 24/7 GP consultation access via Hospitality in Action. Join Our Team If you're passionate about hospitality, love creating great first impressions, and enjoy making guests feel genuinely welcome, we'd love to hear from you. Join us at The Duck & Rice in the heart of Soho and become part of a team dedicated to delivering exceptional hospitality and memorable experiences. Apply today and become part of the Duck & Rice family.

Job Overview Khao So-i is looking for an experienced and motivated Supervisor to lead our front-of-house team and ensure a consistently high standard of service for our guests. This is an exciting opportunity for someone passionate about hospitality, leadership, and creating exceptional dining experiences. As Head Waiter, you will take a hands-on role in overseeing daily service, mentoring junior staff, and working closely with management to uphold our brand standards. About us Khao So-i is a modern Thai restaurant dedicated to celebrating the rich flavors of Northern Thailand, with a focus on authenticity, freshness, and creativity. Our menu combines traditional recipes with a contemporary twist, served in a welcoming and stylish environment. At Khao So-i, we pride ourselves on high-quality ingredients, excellent presentation, and a vibrant dining experience that keeps our guests coming back. What We Offer • Competitive salary and tronc up to £17-18/hour, • Opportunities for career growth and development, • Supportive and friendly team environment Benefits • Holiday entitlement increases with your length of service, up to 32 days, • Employee discounts, • Company pension scheme, • Enhanced maternity and paternity pay What we are looking for • Previous experience as a Supervisor, • Strong hospitality and leadership skills with a passion for team development and guest service., • Excellent time management and multitasking abilities in a fast-paced environment., • A friendly and professional demeanour with excellent communication skills., • Solid knowledge of food safety practices and commitment to high standards., • Confidence with POS systems and basic math for accurate billing and cash handling Responsibilities • Lead by example in delivering excellent guest service from greeting to farewell., • Oversee the daily operations of the floor, ensuring smooth and efficient service., • Take and manage accurate food and drink orders, ensuring team compliance with order accuracy and timing., • Train and mentor junior waitstaff, fostering a collaborative and motivated team culture., • Liaise with the kitchen and management to ensure exceptional guest satisfaction and resolve any service issues swiftly., • Monitor and maintain cleanliness and organisation of the dining area, ensuring readiness at all times., • Assist with table allocations, reservations, and efficient seating during peak times., • Drive upselling of menu items and promotions to maximise revenue and enhance guest experience., • Ensure strict adherence to food safety and hygiene standards at all times. Job Types: Full-time, Permanent Benefits: • Company pension, • Discounted or free food, • Employee discount Work authorisation: • United Kingdom (required) Work Location: In person

Receptionist – Full-Time 📍 Gilgamesh London, Covent Garden About the Role: Gilgamesh London is seeking a professional, friendly, and experienced Receptionist to be the face of our venue. You’ll manage reservations, welcome guests, and ensure seamless front-of-house operations. Key Responsibilities: • Manage reservations via SevenRooms, OpenTable, and The Fork, • Provide a warm, professional welcome to all guests, • Handle phone, email, and in-person inquiries, • Work closely with the floor and management teams to ensure smooth service, • Maintain a tidy, organized reception area, • Support with VIP bookings & special requests Requirements: ✔️ Previous experience in a high-end restaurant or hospitality setting ✔️ Fluent in reservation systems (SevenRooms, OpenTable, The Fork) ✔️ Exceptional customer service & communication skills ✔️ Positive, professional, and highly organized ✔️ Ability to work in a fast-paced environment, including evenings & weekends Why Join Us? ✨ Work in one of London’s top dining venues ✨ Competitive salary & career growth opportunities ✨ Engage with VIPs & industry professionals ✨ Staff discounts & team perks Join Gilgamesh London and help us create exceptional guest experiences!

Receptionist: No5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanour, and a passion for the hospitality industry.Responsibilities:Greet guests as they arrive at the restaurant, No5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanour, and a passion for the hospitality industry.Responsibilities:Greet guests as they arrive at the restaurant, providing a warm and friendly welcomeManage reservations and seating arrangements, ensuring that guests are seated in a timely and efficient mannerAnswer phone calls and respond to inquiries regarding menu items, reservations, and other restaurant-related questionsProvide guests with information about the restaurant and its offerings, including menus, specials, and promotionsHandle guest complaints and resolve issues in a professional and courteous mannerMaintain a clean and organised reception area, ensuring that menus and promotional materials are stocked and readily availableWork closely with restaurant staff to ensure a seamless guest experiencePerform administrative duties such as data entry, filing, and scheduling appointments as neededRequirements:High school diploma or equivalentProven experience as a receptionist or in a similar customer service roleExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesAbility to work in a fast-paced environment and handle multiple tasks simultaneouslyA friendly and welcoming demeanor with a passion for providing exceptional customer serviceKnowledge of basic computer applications such as MS Office and reservation management software is preferred (Sevenrooms).

Job Title: Restaurant Hostess Company: Hafiz Mustafa 1864 London Branch Location: 92 Brompton Rd, London SW3 1ER, London, UK About Us: Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honored with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets. Job Description: We are currently seeking a friendly and welcoming Restaurant Hostess to join our team at our London branch. Salary: 14-17/hour Vacancies: 1 Job Type/Hours: Full-Time / 40 hours a week Responsibilities: • Greeting guests as they arrive and providing them with a warm welcome, • Escorting guests to their tables and ensuring they are seated comfortably, • Managing reservations and coordinating seating arrangements, • Communicating with the kitchen and servers to ensure efficient service, • Assisting with basic administrative tasks, such as answering phones and taking reservations, • Maintaining cleanliness and organization in the reception and waiting areas Requirements: • Previous experience in a similar role is preferred but not required, • Excellent communication and customer service skills, • Ability to remain calm and professional under pressure, • Strong organizational skills and attention to detail, • Flexibility to work evenings, weekends, and holidays as needed Benefits: • Competitive hourly wage or annual salary depends on the experience and the commitment, • Opportunities for career growth and advancement, • Employee discounts on our delicious desserts, • Friendly and supportive work environment, • Career development and training opportunities, online and in-house training programs Hafız Mustafa 1864 is an equal opportunity employer and welcomes applicants from all backgrounds. Join us in bringing the sweetness of Turkish desserts to London! Job Types: Full-time

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces 2025 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it, here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history, one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drinks orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving peoples competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guest throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; • You will be highly competent with our booking system, • On occasion you may run the reception and bookings for the service, • You will support the events team with group reservations, • You will be crucial to the smooth success of our corporate events, • Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner., • When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service., • You will serve food and beverage in a professional manner, ensuring a high level of customer service, • Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • Host or hospitality reception / bookings management preferred but not essential, • Previous food and beverage service experience, restaurant or bar, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure, • Someone who really enjoys interacting with people, • Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £13.33 per hour as well as weekly Tronc service charge distribution. Other great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

Are you a friendly, organized, and customer-focused individual with a passion for hospitality? Cipriani Restaurant is looking for a dynamic and professional Receptionist to join our team! Key Responsibilities: • Greet and welcome guests with a warm and friendly attitude, • Manage reservations and optimize seating arrangements, • Answer phone calls, take reservations, and assist with guest inquiries, • Maintain a clean and organized front-of-house area, • Handle guest feedback and ensure a positive dining experience, • Collaborate with servers, managers, and kitchen staff to ensure smooth operations Requirements: • Excellent communication and interpersonal skills, • Previous experience in a customer service or hospitality role preferred, • Ability to work in a fast-paced environment, • Strong organizational and multitasking skills, • A positive attitude and a team player Why Join Us? • Competitive pay and tips, • Fun, friendly, and supportive team environment, • Opportunities for growth and advancement If you’re passionate about providing excellent service and enjoy working in a dynamic, team-oriented environment, we want to hear from you!

Property Manager (Check-In / Front of House) The London Tenant – London (Canary Wharf E14) Full-Time | Office Based We are looking for an organised, personable and proactive Property Manager (Check-In / Front of House) to join our growing property management company in London. The primary focus of the role will be overseeing the tenant onboarding and check-in process, taking over once a reservation has been secured by our Sales Team and ensuring everything runs smoothly through to move-in. Alongside this, you will assist with the day-to-day management and administration of our residential property portfolio. This is an important front-of-house role, so previous experience in property management, lettings, hospitality or a customer-facing environment is important. Key ResponsibilitiesCheck-Ins & Tenant Onboarding • Manage confirmed reservations through to successful move-in., • Conduct Zoom onboarding meetings with new tenants., • Oversee tenancy agreements and documentation., • Collect and follow up outstanding move-in payments., • Coordinate tenant check-ins and check-outs., • Organise keys, fobs and property access., • Coordinate cleaner schedules around check-ins and check-outs., • Ensure properties are ready for incoming tenants. Property Management • Respond to tenant emails regarding contracts and tenancy matters., • Process notices, renewals, extensions and tenancy changes., • Maintain accurate tenant and property records., • Liaise with Sales, Maintenance and the wider team., • Assist with general property management and administrative tasks. About You • Previous property management, lettings, hospitality or front-of-house experience., • Friendly, confident and professional., • Highly organised with excellent attention to detail., • Strong written and verbal communication., • Proactive and comfortable working independently., • Confident conducting Zoom calls and following up payments., • Able to manage multiple priorities and deadlines. Salary & Benefits • Accommodation in Canary Wharf included as part of the remuneration package., • Weekly wage in addition to the accommodation provided., • Career progression within a growing property company., • Supportive and friendly team., • Genuine responsibility and autonomy. About Us The London Tenant is an established London property management company with over 13 years of experience, managing a substantial portfolio of residential properties across London. Work Location: In person – London, E14 | Canary Wharf

Host / Waitress (Weekend Only) 📍 Dirty Habits Bar – Tooting Broadway Market Job Type Part-time Shifts Thursday, Friday & Saturday (evenings) About the role Dirty Habits Bar is looking for a confident and friendly Host / Server to join our weekend team. You will be the first point of contact for guests, welcoming them, managing tables, and delivering excellent service throughout the night. Key responsibilities Greeting guests and creating a great first impressionManaging reservations and walk-insSeating guests and supporting table flowTaking orders and serving drinks/food to tablesEnsuring customers have an excellent experienceKeeping the front of house clean, organised and professionalSupporting the team during busy service periods What we’re looking for Friendly, confident and well-presentedStrong communication skillsAble to work in a fast-paced environmentExperience in hospitality is preferred (but not essential)Available every Friday & Saturday Location 📍 Dirty Habits Bar – Tooting Broadway Market, London