Welcomes customers/guests when they arrive. Introduces customers/guests to the menu and announces menu specials. Answers questions about menu items, ingredients, and pricing. Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages. Cleaning and sanitising work areas, utensils and equipment Cleaning service and seating areas Takes orders for food and drink by writing them on a ticket, entering them into a tablet, or memorising them. Passes customer orders along to kitchen staff for preparation. Prepares drinks and serves them. Collects food orders from the kitchen, verifies that they are correct, and serves them. Ensures that customers/guests are satisfied with their meals and processes orders for additional courses if necessary. Removes used dishes, glasses, and flatware from tables. Prepares cheques and delivers them to customers/guests; processes credit card payments. Sets tables with dishes, glasses, and flatware and refills condiments. Maintains familiarity with menu items, specials, and restaurant information. Meets with managers and wait staff daily or regularly in order to learn about menu changes and specials as well as discuss upcoming reservations and customers with special needs. You will possess Good physical strength and stamina. Excellent attention to detail and the ability to multitask. Strong written and verbal communication skills. Clear customer service skills The ability to work under pressure. Familiarity with alcohol restrictions or laws Good level of literacy and numeracy Enthusiasm to develop your skills and knowledge Adaptable to change and willing to embrace new ideas and processes Team player qualities In addition to your main duties you may be required to carry out such other duties from time to time as the Company consider reasonable. The Company reserves the right to make reasonable amendments to your job description where necessary. Any such changes will be made in consultation with you.
Responsibilities: - Craft innovative cocktails and classic drinks - Provide exceptional customer service - Maintain a clean and organized bar area - Collaborate on seasonal menus - Handle front of house duties including greeting guests, managing reservations, and ensuring a welcoming environment - Keep glassware impeccable and bar equipment in top condition - Assist with inventory management and supply orders - Perform other tasks as necessary to ensure smooth bar operations Requirements: - Proven experience as a mixologist - Strong knowledge of mixology, wines, and spirits - Excellent communication and interpersonal skills - Ability to work nights and weekends - Knowledge in wine is a plus
About Us: Join our vibrant and bustling fish and chips restaurant, renowned for delivering classic dishes with a modern twist. We pride ourselves on offering exceptional customer service and high-quality food in a welcoming environment. We are seeking a dedicated and experienced Duty Manager to oversee daily operations and ensure our guests have an unforgettable dining experience. Key Responsibilities: 1. Staff Management: - Schedule and supervise shifts for kitchen, waiting, and cleaning staff. - Conduct training and development programs for new and existing employees. - Address and resolve staff issues and conflicts, maintaining a positive work environment. 2. Customer Service: - Ensure the highest standards of customer service are consistently delivered. - Greet and seat guests, manage reservations, and handle customer inquiries and complaints. - Maintain a clean, organized, and well-presented dining area. 3. Operations Management: - Oversee daily operations, ensuring efficiency and adherence to standards. - Monitor food quality and presentation, ensuring it meets our high standards. - Manage inventory levels, order supplies, and conduct regular stock checks. - Ensure compliance with health, safety, and hygiene regulations. 4. Financial Management: - Perform daily cash-ups and manage cash flow. - Assist in preparing and managing budgets. - Track sales and expenses, providing regular financial reports to the General Manager. - Implement cost-control measures to maximize profitability. 5. Marketing and Promotion: - Assist in developing and implementing promotional strategies. - Manage the restaurant’s social media presence and engage with customers online. - Coordinate special events and community engagement activities. 6. Compliance and Administration: - Ensure compliance with all licensing, health, and employment regulations. - Maintain accurate records, including staff files and financial documentation. - Handle administrative tasks such as payroll and staff scheduling. Qualifications and Experience: - Experience: Minimum of 3-5 years in the restaurant industry, with previous supervisory or management experience. - Customer Service: Proven track record in delivering exceptional customer service. - Skills: Strong leadership, organizational, and multitasking abilities. Excellent communication and problem-solving skills. - Technical: Proficiency with point-of-sale (POS) systems, inventory management software, and basic office software (e.g., MS Office). - Education: Degree or diploma in hospitality management, business administration, or a related field is a plus. - Certifications: Food Safety and First Aid certifications are advantageous. Benefits: - Competitive salary - Opportunity for career growth and development - Friendly and supportive work environment - Employee discounts on meals Join us and be part of a team dedicated to providing the best fish and chips experience in town
We are a critically acclaimed Michelin Guide listed modern Mexican restaurant in London Bridge and a Café in Shoreditch. We are looking for talented individuals to join our team who are enthusiastic, eager to learn and team players who thrive working in a vibrant and fast paced environment. We aim to provide exceptional food, drinks, and hospitality so our guests have a special and memorable experience. We offer a great working environment, benefits and career opportunities. We love what we do and are proud of how we do it. If you think this would be the work environment for you, we would love you to join our team. Benefits include: - Christmas and Boxing day off - Staff food and drinks - Membership to the CODE hospitality app - 50% off food on tables up to 4 people - Paid day off on your birthday - Pension scheme The main responsibilities for the Assistant Restaurant Manager will include: - Assist in supervising all restaurant staff, including servers, hosts, and kitchen staff. - Ensure excellent customer service and handle customer complaints or issues as they arise. - Help to manage employee day-to-day schedules, considering labour costs and maintaining proper staffing levels. - Train new employees and provide ongoing training for current staff to maintain quality service. - Ensure that food and drinks meet quality standards and oversee the presentation of dishes and drinks. Facilitating shift line checks - Enforce health and safety regulations and maintain a clean and safe working environment. - Handle reservations and oversee the reservation system to ensure efficient seating arrangements. - Supervise and evaluate staff performance, provide feedback, and manage disciplinary actions if necessary. - Assist in managing daily restaurant operations, including opening and closing duties, cash handling, and any issues arising during shifts. - Have a basic knowledge of wine and beverages. Having in-depth tequila knowledge is a plus - Handle conflicts among staff or customers professionally and tactfully. - Collect and analyse guest feedback to improve service and the dining experience. - Ensure the restaurant complies with all local, state, and federal regulations, including liquor licenses and health codes. - Foster a positive and productive work environment by building a strong team and promoting employee morale. Salary £36,000 per annum
We are a critically acclaimed Michelin Guide listed modern Mexican restaurant in London Bridge and a Café in Shoreditch. We are looking for talented individuals to join our team who are enthusiastic, eager to learn and team players who thrive working in a vibrant and fast paced environment. We aim to provide exceptional food, drinks, and hospitality so our guests have a special and memorable experience. We offer a great working environment, benefits and career opportunities. We love what we do and are proud of how we do it. If you think this would be the work environment for you, we would love you to join our team. Benefits include: - Christmas and Boxing day off - Staff food and drinks - Membership to the CODE hospitality app - 50% off food on tables up to 4 people - Paid day off on your birthday - Pension scheme As a Restaurant Manager (AGM), you are responsible jointly with the General Manager for achieving the restaurant projections set by Directors and Ops. Manager with regards to daily operations, sales targets, cost control, employee staffing & retention, health and hygiene, restaurant events, financial and food & drinks related issues to very high standards. The main responsibilities for the Restaurant Manager will include: - Assist in supervising all restaurant staff, including servers, hosts, and kitchen staff. - Ensure excellent customer service and handle customer complaints or issues as they arise. - Help to manage employee day-to-day schedules, considering labour costs and maintaining proper staffing levels. - Train new employees and provide ongoing training for current staff to maintain quality service. - Ensure that food and drinks meet quality standards and oversee the presentation of dishes and drinks. Facilitating shift line checks - Enforce health and safety regulations and maintain a clean and safe working environment. - Handle reservations and oversee the reservation system to ensure efficient seating arrangements. - Supervise and evaluate staff performance, provide feedback, and manage disciplinary actions if necessary. - Assist in managing daily restaurant operations, including opening and closing duties, cash handling, and any issues arising during shifts. - Prepare and analyse financial reports, including sales reports and cost analysis. - Have a basic knowledge of wine and beverages. Having in-depth tequila knowledge is a plus - Handle conflicts among staff or customers professionally and tactfully. - Collect and analyse guest feedback to improve service and the dining experience. - Ensure the restaurant complies with all local, state, and federal regulations, including liquor licenses and health codes. - Foster a positive and productive work environment by building a strong team and promoting employee morale. Salary £38,000 / 40,000 per annum
A Front of House Team Member for a Bar Beach Grill is responsible for providing excellent customer service, managing reservations, greeting guests, taking orders, and ensuring a positive dining experience. They handle cash transactions, maintain a clean and organized dining area, and collaborate with kitchen staff to ensure efficient service. Strong communication and interpersonal skills are essential to interact with customers and work effectively within the team.
The Cheese Barge is looking for an experienced restaurant Supervisor to join the Front of House team at our Paddington restaurant. We’re dedicated to celebrating the best in British Cheese, working with suppliers from all around the country to create our signature grilled cheese sandwiches and other classic cheese-focused dishes – all seasonal, and made with the best quality produce. We're busy year-round, so you’ll need energy and a positive attitude to succeed in our small, but passionate and determined team. We’re an extremely passionate, creative and determined team, with an eye for detail and a strong focus on the customer experience. If you’re passionate about hospitality, understand what fantastic customer service is all about, and love cheese as much as we do, we want to hear from you. We’re looking for an experienced and reliable FOH Supervisor, who has a natural talent for hospitality and a desire to pursue a career in this industry. You'll be supporting our General and Assistant Managers to run the restaurant, leading the FOH team during service, and ensuring customer service is delivered to the highest standard. You'll be responsible for opening and closing the restaurant, including cashing up and key holding, handling reservation enquiries, and making sure your team are fully clued up on dishes, specials and drinks. Full training is provided, along with a range of benefits, and professional development opportunities are available within the company for those who show initiative. If this sounds like you, please get in touch. Key Responsibilities: Lead shifts at your respective The Cheese Barge site, supervising the day-to-day running of the restaurant. Open and close the restaurant, including key holding and cashing up. Deliver the company steps of service to the highest standard, creating positive experiences for our guests and colleagues. Continuously improve product knowledge and understanding of our company ethos, conveying this to our guests where possible and ensuring the team is fully trained on our dishes and drinks. Promote a positive perception of the company at all times, both internally and externally. Benefits: 28 days holiday per year Quarterly Bonus Monthly British cheese box Producer visits Free staff meals & trader discounts 50% off meals on your days off Full training & tastings, including Academy of Cheese qualifications Regular staff socials Requirements: 1 year+ FOH Supervisor experience Responsible, reliable and organised Ability to and experience in leading a team Basic wine knowledge, good general food and beverage knowledge (British cheese knowledge a bonus but not essential) Superior customer service skills Thrives in a busy, fast-paced working environment Keen to learn whilst working, with a passion for good produce Hard working, with a pro-active attitude, and uses their own initiative.
- appoints staff, assigns tasks and monitors and reviews staff performance - creating and managing the staff schedule - ensures that adequate reserves of merchandise are held and that stock keeping is carried out efficiently - ensures customer complaints and queries regarding sales and service are appropriately handled - oversees the maintenance of financial and other records and controls security arrangements for the premises - authorises payment for supplies received and decides on vending price, discount rates and credit terms - Deliver a high standard of service when dealing with products, sales, enquiries and catering for customer needs.
Job Description Company Description: VIP Payments is a firm that focuses on providing clients (mainly corporate) with a range of financial solutions (including cross-border payments, money remittance and FX services) that are practical, versatile, and accessible. The team combines experience in banking, payment infrastructure development, compliance and financial technology in order to offer clients a complete and hassle-free digital payments experience. Office Manager As the Office Manager, you will: · Offer administrative support to the company’s executives and all departments within the company. · Handle general administrative tasks (e.g. arranging outgoing and received mail, receiving telephone calls, ordering office supplies etc.) · Help arrange team meetings and manage team members’ calendars, prepare printed and audiovisual materials for meetings · Be in charge of organizing business trips and providing comprehensive support to foreign visitors, including from the company’s other offices (e.g. arranging reservations for travel, accommodation, etc.) · Help with occasional assigned tasks such as preparing expenses for the Finance team · Help with the company’s general operational tasks (payments, client onboarding and support) as required by management What we are looking for in you: · At least 3+ years of previous experience in a similar role · Accuracy, reliability and accountability · Basic knowledge and understanding of modern digital solutions, products and services · IT literacy with sound knowledge and experience of Microsoft Office/Outlook/Excel etc. · A person who speaks more than one language would be especially desirable, especially Eastern European languages We offer a comprehensive benefit package that includes: · Lunch provided by the company · Monthly Oyster Card · Pension Scheme · An amazing working environment (on-site, not remote) · A competitive salary will be offered subject to experience/skill set
Responsibilities: - Craft innovative cocktails and classic drinks - Provide exceptional customer service - Maintain a clean and organized bar area - Collaborate on seasonal menus - Handle front of house duties including greeting guests, managing reservations, and ensuring a welcoming environment - Keep glassware impeccable and bar equipment in top condition - Assist with inventory management and supply orders - Perform other tasks as necessary to ensure smooth bar operations Requirements: - Proven experience as a mixologist - Strong knowledge of mixology, wines, and spirits - Excellent communication and interpersonal skills - Ability to work nights and weekends - Knowledge in wine is a plus
139 Fika are looking for innovative, creative, hard-working individuals to join their team We are proud to be a part of the local community and believe that food and drink is a powerful way to bring people together. We are committed to creating a welcoming and inclusive environment for all of our guests. Experience: previous waiter/ waitressing is essential - 1 year minimum Responsibilities ⁃ Greet and seat all customers - Introduces customers to the menu and announce daily or seasonal menu specials ⁃ Prepare the tables - plates, glasses and cutlery ⁃ Understand both the food and drinks menu - make suggestions, if necessary ⁃ Respond to any questions regarding the food, ingredients, prices and services ⁃ Take all orders accurately and enter into tablet ⁃ Ensure customers receive correct orders in a timely manner ⁃ Carry meals and drinks to and from the kitchen / bar ⁃ Comply with relevant health and safety guidelines ⁃ Ensure tables are cleared and cleaned as soon as possible ⁃ Meets with managers and wait staff daily in order to learn about menu changes and specials as well as discuss upcoming reservations and customers with special needs Benefits ⁃ One hot meal a day for all staff ⁃ 20% for friends and family
Join Our Team: Creative Chef with Farm-to-Fork Passion Are you a culinary maestro with a passion for Farm to Fork dining experiences? Potton Hall is on the lookout for exceptional chefs like you to lead our sustainable dining venture and delight our guests with innovative cuisine. About Us: Located amidst the picturesque Potton Hall Grounds, The Yurt Restaurant boasts stunning landscaped gardens and a thriving holistic vegetable garden that serves as the heart of our kitchen all year round. Potton Hall offers a Boutique B&B, a tranquil Beauty Spa, and hosts memorable Weddings and Events. Responsibilities Include: Cultivating strong relationships with local suppliers to uphold the highest standards of product quality. Ensuring compliance with a 5-star food standards agency rating. Efficiently managing food costs, gross operating profit (GOP) percentages, and achieving gross profit targets while monitoring wastage. Leading kitchen operations to deliver flawlessly executed dishes on time, and providing training to kitchen and front-of-house staff. Exemplifying meticulous attention to detail to maintain impeccable standards throughout. Demonstrating flexibility and a positive attitude to tackle any challenge. Qualifications and Skills: Experience in Events catering City & Guilds Level 1 & 2 certification or equivalent (achieved or in progress). Working knowledge of HACCP standards. Preferably holds a Level 3 NVQ in Professional Cookery. Precision in executing culinary instructions and recipes. Self-motivated with a deep-seated passion for food. Strong decision-making abilities. Leadership and management prowess. Ability to handle outside catering events is essential. Benefits: Competitive salary with a performance-based bonus scheme. If you're ready to showcase your culinary prowess and elevate the dining experience at Potton Hall, apply now to be part of our dynamic team. Note: Applicants should include a resume and a cover letter detailing their experience and why they are the ideal fit for this role. Only the CoS (Certificate of Sponsorship) will be covered by the employer From £39,000 per annum Benefits: Competitive salary with a performance-based bonus scheme. If you're ready to showcase your culinary prowess and elevate the dining experience at Potton Hall, apply now to be part of our dynamic team. Responsibilities Include: Cultivating strong relationships with local suppliers to uphold the highest standards of product quality. Ensuring compliance with a 5-star food standards agency rating. Efficiently managing food costs, gross operating profit (GOP) percentages, and achieving gross profit targets while monitoring wastage. Leading kitchen operations to deliver flawlessly executed dishes on time, and providing training to kitchen and front-of-house staff. Exemplifying meticulous attention to detail to maintain impeccable standards throughout. Demonstrating flexibility and a positive attitude to tackle any challenge. Qualifications and Skills: City & Guilds Level 1 & 2 certification or equivalent (achieved or in progress). Working knowledge of HACCP standards. Preferably holds a Level 3 NVQ in Professional Cookery. Precision in executing culinary instructions and recipes. Self-motivated with a deep-seated passion for food. Strong decision-making abilities. Leadership and management prowess. Potton Hall, located in Suffolk, is a sustainably operated establishment centered around the Farm to Fork concept. Our serene setting amidst lush landscaped gardens, which seamlessly transition into a forest reserve, creates a truly unique environment. At Potton Hall, we prioritize both guest satisfaction and the well-being and advancement of our staff. Comprising a Holistic Beauty Spa, The Yurt Restaurant, a Recording Studio, Accommodation facilities, and hosting Weddings and Outside Catering events, Potton Hall offers a diverse array of services. This multifaceted setup provides our staff with the opportunity to engage with a wide range of experiences and collaborate with colleagues across various departments, fostering a dynamic and enriching work environment. We take pride in investing in our team members, ensuring they have the tools and support needed to thrive professionally within our staff-oriented workplace.
Join Our Team: Sous Chef with a Passion for Farm-to-Fork Dining Are you a dependable quick learner eager to immerse yourself in the world of Farm-to-Fork dining experiences? Potton Hall is in search of a Sous Chef to collaborate closely with our exceptionally talented Head Chef, leading our team in delivering innovative cuisine that delights our guests. About Us: Nestled within the picturesque Potton Hall Grounds, The Yurt Restaurant boasts breathtaking landscaped gardens and a thriving holistic vegetable garden that serves as the heart of our kitchen year-round. Potton Hall offers a Boutique B&B, a serene Beauty Spa, and hosts unforgettable Weddings and Events. Responsibilities Include: Ensuring strict compliance with a 5-star food standards agency rating. Adhering to food health and safety practices at all times. Delivering flawlessly executed dishes promptly as per instructions. Maintaining impeccable standards with meticulous attention to detail. Demonstrating flexibility and a positive attitude to tackle any challenge head-on. Qualifications and Skills: Ability to demonstrate cooking skills and understanding of ingredients. Working knowledge of HACCP standards. Precision in executing culinary instructions and recipes. Self-motivated with a genuine passion for food. Strong decision-making abilities. Benefits: Competitive salary with a performance-based bonus scheme. Hands-on kitchen training. If you're ready to bring your culinary skills to the table and contribute to the elevated dining experience at Potton Hall, apply now to become a valued member of our dynamic team. Note: Applicants should submit a resume and a cover letter detailing their relevant experience and why they're the perfect fit for this role. from £20,000 per annum Benefits: Competitive salary with a performance-based bonus scheme. Hands-on kitchen training. Responsibilities Include: Ensuring strict compliance with a 5-star food standards agency rating. Adhering to food health and safety practices at all times. Delivering flawlessly executed dishes promptly as per instructions. Maintaining impeccable standards with meticulous attention to detail. Demonstrating flexibility and a positive attitude to tackle any challenge head-on. Qualifications and Skills: Ability to demonstrate cooking skills and understanding of ingredients. Working knowledge of HACCP standards. Precision in executing culinary instructions and recipes. Self-motivated with a genuine passion for food. Strong decision-making abilities. Potton Hall, located in Suffolk, is a sustainably operated establishment centered around the Farm to Fork concept. Our serene setting amidst lush landscaped gardens, which seamlessly transition into a forest reserve, creates a truly unique environment. At Potton Hall, we prioritize both guest satisfaction and the well-being and advancement of our staff. Comprising a Holistic Beauty Spa, The Yurt Restaurant, a Recording Studio, Accommodation facilities, and hosting Weddings and Outside Catering events, Potton Hall offers a diverse array of services. This multifaceted setup provides our staff with the opportunity to engage with a wide range of experiences and collaborate with colleagues across various departments, fostering a dynamic and enriching work environment. We take pride in investing in our team members, ensuring they have the tools and support needed to thrive professionally within our staff-oriented workplace.
Location: Boulebar, Waterloo About Us: Boulebar is a unique competitive socialising bar inspired by the classic game of pétanque. We offer an exciting and social atmosphere where guests can enjoy games, drinks, and delicious food. We are currently seeking passionate and outgoing bartenders to join our dream team! Position Overview: As a Bartender at Boulebar, you will be the face of our establishment, responsible for ensuring an exceptional experience for our guests. Your primary focus will be on interacting with customers through the medium of drinks, bringing our amazing drinks menu to life, introduce the game of pétanque to guests when needed, and ensure the overall satisfaction of our guests and groups. Key Responsibilities: 1. Guest Interaction: Greet guests warmly, engage in conversations, and create a welcoming atmosphere. Provide information about our games, drinks, and food options. 2. Game Facilitation: Organize our pétanque courts, offer guidance to beginners and promote friendly competition. Training on the rules will be given to successful applicants! 3. Group Coordination: Assist in coordinating group events, including reservations, game scheduling, and ensuring groups have everything they need for an enjoyable visit. 4. Customer Service: Address guest inquiries, allergies, and requests promptly and professionally. Be attentive to guest needs throughout their visit. 5. Bar Service: Be that key player within the bar team to ensure efficient service, including taking drinks orders, delivering orders to tables, and maintaining a clean and organized bar space. 6. Safety and Compliance: Maintain a safe environment by following all safety protocols and guidelines. Ensure guests follow safety rules during their stay. 7. Event Promotion: Assist in promoting special events, promotions, and activities happening at the bar to encourage guest participation. 8. Menu Execution: Bring our cocktail menu to life. You will be given a bar manual with recipes and notes on our brand ethos to help you understand the Jack & Boule way Qualifications: - Excellent interpersonal and communication skills. - Enthusiasm for social activities and games like pétanque. - Strong customer service. - Ability to work in a fast-paced and dynamic environment. - Team player with a positive attitude. - Prior experience in a similar role or hospitality industry is a must. - Must be of legal drinking age and able to serve alcohol responsibly if required. Benefits: - Competitive hourly wage. - Opportunity to work in a fun and social environment. - Training and development opportunities. - Discounts on food, drinks, and activities. - Flexible scheduling options (part-time or full-time). If you are a friendly and outgoing individual who enjoys creating memorable experiences for guests, shaking up delicious cocktails and want the best chance to make a career in hospitality, we would love to have you join our team at Boulebar. Apply today ! We look forward to welcoming you to our team!
ITALIAN SPEAKING ONLY We are looking for ambitious, capable and driven Italian Speaking Managers to join our team. Ci Tua in Notting Hill is a small size restaurant that offers authentic Roman cuisine. You will be responsible for delivering consistent high quality friendly & organised service, great team management & welfare, daily health & safety due diligence, stock controls, rota , health & safety, reservations & communication. You’ll working to the direction of Operation Manager to help create a brilliant experience for our customers and importantly maintaining and building on a great working environment for everyone in the business Job Types: Full-time, Permanent Salary: Up to 42 k per year Free postSponsor job Job Type: Full-time
Job Summary: The Counter Soho is a look out for experienced Receptionists to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere and supporting GM with admin tasks. If you have excellent communication skills and a passion for hospitality, we’d love to hear from you. Key Responsibilities - Warmly greet guests upon arrival with a friendly and professional demeanour. - Manage reservations and seating arrangements to ensure efficient table turnover and guest satisfaction. - Escort guests to their tables and present menus. - Handle phone calls and online reservations promptly and accurately. - Confirm reservations and manage any changes or cancellations. - Maintain an organised reservation system. - Provide guests with information about the menu, specials, and restaurant services. - Address guest inquiries and resolve any issues or complaints promptly and courteously. - Assist with coat check and other guest services as needed. - Respond to the reviews and complaints - Maintain a clean and organized reception area. - Manage waitlists during busy periods and communicate wait times to guests. - Coordinate with the waitstaff and management to ensure smooth service flow. - Liaise with kitchen and serving staff to manage seating and guest flow. - Relay any special guest requests or dietary requirements to the appropriate team members. - Keep the management informed of any guest feedback or issues. Qualifications: - At least 3 years previous experience in a receptionist or customer service role, preferably in a restaurant or hospitality setting. - Excellent verbal and written communication skills. - Strong organisational and multitasking abilities. - Friendly, approachable, and professional demeanour. - Ability to handle high-pressure situations and remain calm under stress. - Proficiency with reservation software and basic computer skills. - Flexibility to work evenings, weekends, and holidays.
YOUR JOURNEY WITH US STARTS HERE...... Welcome to our family As a world-class leader in the travel industry, there’s no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe. The impact you’ll make No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence. What we’re looking for A warm, people-oriented demeanour A team-first attitude A gift for paying attention to the smallest details Positive outlook and outgoing personality Flexibility, problem-solving skills, and multi-tasking ability Co-ordinate with Housekeeping to track readiness of rooms for check-in and report any guest concerns Answer, respond to and process all guest calls, messages, questions, or concerns Give guests information and directions regarding property and local areas of interest Process check-outs and resolving any disputed charges Confirm reservations and cancellations, running daily reports on the number of arrivals and departures This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. MUST HAVE RIGHT TO WORK IN THE UK
We are on a look out for a friendly and welcoming Host/Hostess to join our newly opening restaurant in the heart of Soho! This role will be available full-time as well as part -time. Job Description: - Greet guests as they enter the establishment with a warm and welcoming demeanour. - Seat guests promptly and appropriately based on seating charts and guest preferences. - Manage reservations, including confirming, adjusting, and accommodating special requests. - Maintain cleanliness and organization in the dining area, including resetting tables and ensuring a tidy appearance. - Assist servers by communicating special requests or needs from guests and coordinating table turnovers efficiently. - Answer phone calls, take to-go orders, and provide information about the menu or restaurant policies. - Manage the waiting list during peak hours, providing accurate wait times and keeping guests informed of their status. - Monitor dining room activity to ensure guest satisfaction and address any issues or concerns promptly. - Work collaboratively with other staff members to uphold high standards of service and create a positive dining experience for guests. - Adhere to all restaurant policies and procedures, including safety and sanitation guidelines. Qualifications: - Excellent customer service skills with a friendly and outgoing personality. - Strong communication and interpersonal abilities. - Ability to multitask and work efficiently in a fast-paced environment. - Attention to detail and a commitment to maintaining cleanliness and organization. - Flexibility to work evenings, weekends, and holidays as needed. - Previous experience in a similar role or hospitality industry preferred but not required. - This job description may vary depending on the specific requirements of the restaurant or establishment. - Join our team today and be part of creating memorable experiences for our guests! Job Types: Full-time, Part-time Pay: £13.00 per hour Expected hours: 30 – 48 per week
Job Overview: We are seeking a skilled Night Receptionist to join our growing team in providing exceptional guest services at our unique hotel. The ideal candidate should possess excellent phone etiquette, be multilingual, and have a background in hospitality. Own transport is essential as we are not situated close to any public transport links Live in option is available within our staff accommodation Duties: - Greet and welcome guests upon arrival - Answer and direct phone calls in a professional manner - Handle guest inquiries and provide accurate information about the hotel facilities and services - Assist with check-ins and check-outs, ensuring a smooth guest experience - Manage reservations and cancellations efficiently - Maintain a tidy reception area - Assist with administrative tasks as needed - Qualifications: - Previous experience in a similar role within the hotel or hospitality industry is advantageous - Excellent communication skills and a friendly demeanour - Proficiency in multiple languages is desirable - Strong organisational skills and attention to detail - Ability to multitask and work effectively in a fast-paced environment - Join our team as a Night Receptionist to be part of a dynamic hospitality environment where your skills will be valued, and you can contribute to creating memorable guest experiences. Job Types: Full-time, Permanent Expected hours: 40 per week Benefits: Discounted or free food Employee discount On-site parking Schedule: Holidays Weekend availability
Employer Name: Global Financial London Limited Job Title: Digital Marketing Executive Due to rapid expansion plan, Global Financial London Limited is looking for a Digital Marketing Executive to join our East London office. This diversified Digital Marketing Executive role offers the chance to get involved in a wide range of digital marketing and ecommerce activities across B2B and B2C channel. Application start date: 20th May 2024 Application End date: 07th June 2024 Job location: East London Salary: Minimum: £30,000 Per annum Maximum: £33,000 Per annum Benefits: · Excellent salary and bonus · 28 days’ annual holiday + paid statutory leave · Excellent Employee capability development program · A good Opportunity for a career progression Knowledge, skills & qualifications required: • The candidate must develop digital marketing procedures to ensure that the Global Financial London Limited products and services meet UK digital compliance. • Implement digital marketing function, with a good understanding of how to use social media platforms, CMS, Google Analytics, & digital marketing. • Executes projects and oversee digital marketing campaigns to ensure desire outcomes for the organization. • Utilize CRM and omi-channel platforms to deliver seamless experience across different channel • Working knowledge of Microsoft Office (Word, PowerPoint, Excel, Outlook and Teams) including the ability to manipulate large data sets in Excel • Excellent analytical, interpersonal, administrative and organizational skills with great attention to detail • Ability to multi-task and effectively manage several campaigns at one time • Willing to work flexibly to ensure that business objectives are met • Must be fluent in English, Hindi & Bengali • In depth knowledge of digital compliance with financial or non-bank financial institution. • Experience of digital marketing within a B2C environment. • Intermediate Excel knowledge. • Min A level equivalent or above qualification • Ability to work under pressure • Good presentation and communication skills • Knowledge about state of art digital marketing functions & technology About us: We have big plans for the business and are looking for a Digital Marketing Executive who will driven by working within a fast-paced, target driven environment with a secure business that has a clear and compelling vision and growth strategy. Global Financial London Limited has undergone a major transformation in recent years, which has seen sales revenues increase to record levels. We have an exciting future and a culture that supports innovation and entrepreneurship. Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of all colleagues supports a culture of learning and attracts world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria. We reserve the right to close this role prior to the advertised closing date should a suitable applicant be found. Reference ID: Digital Marketing Executive 05/2024, Application deadline: 07/06/2025 Job Types: Full-time, Permanent Salary: £30,000.00-£33,000.00 per year
Exciting Opportunity at Sanderson Hotel, Fitzrovia! Position: Food & Beverage Host Location: Sanderson Hotel, Fitzrovia Rate: £11.95 per hour plus tronc (up to £16 per hour) Are you passionate about hospitality and creating memorable dining experiences? The luxurious Sanderson Hotel in Fitzrovia is seeking a charismatic and dedicated Food & Beverage Host to join our esteemed team. What We Offer: - Competitive hourly rate starting at £11.95, with the potential to earn up to £16 per hour including tronc - The opportunity to work in a renowned hotel known for its exceptional service and elegant ambiance - A dynamic and supportive work environment with opportunities for growth and development Key Responsibilities: - Welcoming and seating guests with a warm and friendly demeanor - Ensuring an exceptional dining experience by providing attentive and personalized service - Managing reservations and coordinating with the F&B team to optimize guest satisfaction - Assisting with various front-of-house duties as needed About You: - Previous experience in a similar role within the hospitality industry - Strong interpersonal and communication skills - A passion for delivering outstanding customer service - Ability to thrive in a fast-paced, high-energy environment If you are enthusiastic about hospitality and have the right experience, we want to hear from you. Join us at Sanderson Hotel and become part of a team that values excellence and professionalism in every aspect of our service. Apply now to embark on an exciting career journey with us!
Corrochio's in Dalston is a proudly independent Mexican restaurant that prides itself on our high quality of food and service. We recently expanded and a brand new space is, and are now on the hunt for a professional host to join our family. We are after someone who is hard working, customer service orientated, and brings a positive social energy to the workplace every shift. As we continue to grow, endless opportunities to progress your career will open and we will do all we can do to support your development. Essential to this role is: - Customer-forward style of service with a passion for creating unforgettable customer experience. - Positive attitude. - Works well in a team and is a true team player (we are all very close and supportive of each other) - Weekend availability is essential - Reliability and punctuality Your responsibilities would be: - Provide great customer service to the standards we set for team and the venue - Manage daily reservations and seat customers in a timely and professional manner. - Learn the menu and drink offerings, so we can give the customer experience we strive for everyday - Perform opening duties to the standard set by the business owners and management team - Ensure the venue is clean and presentable to the public - Attend training sessions provided by the business
Our private dining space is available to hire for any occasion from breakfast and lunch through to dinner and evening receptions. This stunning art deco room accommodates up to 22 guests at a single long table, 24 guests at four round tables, or 30 guests for standing receptions. We are looking for a talented and charismatic Waiter / Waitress to join the team at Brasserie of Light. When The Pegasus Room isn't reserved for private events, it serves as an extension of our main dining area. In such cases, you would be integrated into our Front of House team, managing a section within our restaurant alongside our waiters and waitresses. Flexibility is key in this role, as there are times when last-minute events may be booked, affecting work schedules. We are ideally looking for candidates who: - Have a minimum of 6 months of experience in a high-quality and busy destination restaurant or private members’ club - Are passionate about delivering the highest levels of service - Are charismatic and confident in engaging in conversation with members and their guests - Are excellent team players with a positive and enthusiastic attitude - Are immaculately presented, attentive and proactive with the ability to respond quickly to the needs of both members and colleagues - Possess a good command of the English language - Have good product knowledge across food and drinks The days and/or times you work are flexible. We may require you to work on any day between Monday and Sunday each week. This may include work that takes place: - during daytime hours - in the evening at weekends - on bank and public holidays If this role sparks your interest, please get in touch!
Respectfully - PLEASE DO NOY APPLY IF YOU DO NOT MEET OUR REQUIREMENTS. We're looking for a well-rounded and experienced person to join our reservations team who is experienced in the following; quoting air fares selling flights issuing tickets You must be fully conversant with Amadeus and have SOLID knowledge of fares and rules. You will be highly sales driven, deliver top customer service, and play a key role within the team. The ideal candidate: Will speak Portuguese (Spanish will be considered) Proficiency in Amadeus Enthusiastic and motivated Will be target driven with an aim to over-deliver on your monthly targets Must have excellent sales skills, good telephone manner, and outstanding customer services skills Minimum 2 years’ Travel Agency/Tour Operator experience in a target based, sales role (involving selling flights) Full knowledge of fare types - Nett, ITX, and Published fares along with airline contract rules. The Role The role is a varied one, working as part of a small, but very busy team, undertaking a variety of tasks simultaneously, you will need to demonstrate first-class customer service and leadership , quick learning, passion, and ambition. Your focus will be: Making flight reservations and booking all travel requirements Managing amendments, cancellations, and schedule changes Creating quotes quickly, using airline, hotel, and transfer travel systems and direct hotel contracts for pricing