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Central Operations & Commercial Manager - North West & Wales - £55-60,000+Bonus We are seeking a commercially driven and operationally astute leader to join our senior team as Central Operations & Commercial Manager. This is a high-impact role supporting the COO in delivering operational excellence, commercial growth, and data-led decision-making across multiple sites. You will play a pivotal role in enhancing profitability, optimising systems, and elevating the end-to-end guest experience. From pricing strategy and revenue management to customer journey optimisation and sales culture development, this role offers the opportunity to shape performance at both strategic and operational levels. If you are analytical, results-driven, and passionate about delivering exceptional customer experiences while maximizing commercial return, this could be the ideal next step. Key Responsibilities: -Support the delivery of company-wide operational and commercial strategy -Drive initiatives that enhance profitability, efficiency, and service standards -Lead the optimisation and continuous improvement of operational systems (booking, POS, CRM, labour, stock, maintenance) -Ensure consistency of brand standards and compliance across all sites -Lead continuous improvement of the full customer journey, from booking to post-visit -Oversee pricing across all bookable inventory, aligning with demand and seasonality -Balance guest experience with operational efficiency and revenue optimisation -Collaborate with marketing to improve conversion, retention, and commercial impact What we are looking for: -Strong revenue management and pricing strategy expertise -A track record of improving profitability and operational efficiency -Excellent analytical skills with the ability to translate data into action -Experience within a multi-site or hospitality environment (desirable) -Strong project management and stakeholder engagement capability -High proficiency in operational systems (POS, CRM, booking platforms, labour scheduling, stock control) Please send your CV to Scott today

Change and Transformation Business Analyst Chester/Hybrid 6 months contract Day Rate from £500 DOE via Umbrella Company Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identifies, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. My client is on the world’s leading financial institutions united in their purpose to help make financial lives better through the power of every connection. They are dedicated to helping teammates be their best at work and at home. It starts with having a diverse, inclusive workplace where employees are valued for their individual strengths and perspectives. They firmly believe all employees should be treated with respect, live free of discrimination and be able to bring their whole selves to work. This is core to who they are as a company and how they drive responsible growth. They are seeking a Change and Transformation Business Analyst to join their Operations Change and Transformation team within Global Markets on an initial 6 month contract. This role is hybrid working being office based 3 days a week, 2 days working from home, Monday to Friday, standard office hours, with occasional out of hours requirements. The Role: • The key purpose of the Change & Transformation Business Analysis is to partner with the business & support partners with responsibility for prioritizing, sponsoring, and implementing multiple and varied change initiatives driven by business, legal, regulatory, compliance or market requirements., • The change portfolio includes a mix of strategic, discretionary, and mandated initiatives., • The discretionary items aim to improve the client experience, support revenue growth, reduce operating costs, improve processing efficiency/control, and support the delivery of new products and services., • Mandates are driven by legal, regulatory, compliance or market changes. Experience and Skillset • Significant Business Analysis and Project Management experience working in project / change management in Investment Banking., • Knowledge of structured project management methods such as PRINCE2 or Microsoft Solutions Framework., • Knowledge of structured business analysis (e.g. 6 Sigma) techniques., • Product Knowledge: global markets products, • Knowledge of sales/trading and post trade processing., • Previous global markets / regulatory projects experience., • Experience with DAIC and Agile methodologies., • Strong business partnering skills with individuals across the organization., • Deep understanding of regulatory changes, from Industry forums to Consultation Papers to final rule is advantageous., • Significant experience in working on impact assessment., • Previous experience in leading analysis working groups., • Previous experience in document clear reporting requirements with strong verbal and written communication skills., • Ability to prioritise work and meet deadlines., • Ability to work independently., • Desire to work in a dynamic and fast-paced environment., • Experience in Industry forum participation is advantageous., • Educated to degree level Please apply with an up-to-date CV which must show evidence of the above to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Vital Power Group is one of the fastest growing providers of critical power support solutions and EV charging infrastructure in the UK. Our vision is to become the most trusted turnkey solutions partner within our respective markets, and we will do this by re-setting customer service benchmarks and transforming customer expectations with honesty, integrity, and passion. Our work is delivered by a team of well trained, equipped, and motivated Engineers, supported by a 24/7/365 Operations capability, and led by a diversely skilled Leadership Team. Vital Power Group expects all its employees to act as ‘co-owners’ of the business, and to always put safety first, followed closely by customer satisfaction and commercial success. Our values are ones that promote the best behaviour and team ethics, and we believe that this requirement will drive profitable growth and make Vital Power Group a fantastic place to build a career. This role operates on a hybrid basis, with a minimum requirement of three days per week in our Chester Operations Centre. The position follows standard working hours of Monday to Friday, 08:30–17:00. Job Overview – Bid & Proposal Executive Vital Power Group is looking for an innovative and resourceful Bid & Proposal Executive to join their growing team. As a Bid & Proposal Executive you will be responsible for producing compelling bids of the companies’ services; these will be a combination of bid requests received through inbound channels and found through proactive management of lead portals and tender portals. You will be responsible for identifying relevant opportunities and then leading the delivery of successful bids, from the first stage of the process through to the contract closure. Key Responsibilities and Duties CRM Management: • Maintain high standards of data integrity within the CRM, including up-to-date customer details, sales opportunities, document records, and note keeping., • Research, oversee, and manage the lead portal to seek out opportunities for the company to provide its services to new construction projects happening in the UK., • Utilise the companies own CRM system and database to proactively identify opportunities to offer the companies services to existing contacts, including any lapsed accounts., • Drive customer engagement and satisfaction through bespoke communication strategies, utilising system ability., • Effectively manage customer queries, feedback, and post-sales support through the CRM system., • Collaborate with the business development team, and other departments to align CRM strategies with wider business objectives., • Liaise with Marketing department to develop promotional material to assist with your proposals, where applicable. Bid Writing: • Manage the tender portal to identify any relevant public sector contracts that are due to expire and register interest., • Responsible for drafting, reviewing, writing, and submitting high-quality and persuasive tender responses, liaising with technical specialists across the business for relevant input., • Gather all relevant paperwork and documents in order to accurately and efficiently draft highest quality and successful tender bids., • Use the systems and portals available to you to build up a pipeline forecast of expiring contracts and plan tender responses for these., • Liaise with appropriate Management and Business Development teams to identify potential bidding opportunities in line with the wider business goals and manage the opportunity tracking process., • Build and manage effective working relationships with customers., • Complete bid planning documents including bid summaries, project plans, gap analysis and other documents., • Provide updates and reviews of standard professional documentation in relation to bids., • Positively and professionally represent the business at all times. Person Specification Criteria - Education, Qualifications & Experience Essential: • Good level of general education, • Experience of maintaining CRM Software and portals., • Excellent analytical abilities and data management skills., • Proficient in Microsoft Office Suite and CRM software., • Meticulous, with strong organisational skills., • 3-5 years’ experience in a similar role, ideally in a similar industry., • Expert writing skills, with strong attention to detail and the highest levels of accuracy., • Extensive experience within a bid writer capacity., • Proven track record working on and winning complex bids., • Creative, strategic thinking and ability to problem solve., • Experience of liaising with both customers, suppliers, and employees professionally and convey information., • Strong commercial awareness., • Ability to manage own workload and establish priorities., • Experience of working effectively as part of a team as well as independently., • Self-motivated and able to learn quickly., • Willingness to undertake further training where required for professional development. Desirable: Previous experience in the power generation industry. We are an equal opportunities employer. We welcome applications from all suitably qualified persons. If you require any additional support to attend an interview, please let us know in advance.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Please note: This role is contracted to 46 weeks per year What you'll be doing: As a Chef Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. More about the role: Your key responsibilities will include: Preparing delicious food to the highest standards Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service Overseeing the efficiency of all in-unit catering operations, including managing inventories, monitoring budgets, and implementing action plans Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Identifying opportunities for new food or service concepts to drive sales Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service Who you are: Our ideal Chef Manager will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of catering experience Have experience managing teams in a similar role Hold an NVQ Level 1 & 2 or City & Guilds 706/1 and 2 Hold a Basic Food Hygiene certificate Demonstrate brilliant financial acumen Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill About Us Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Job Reference: com/2801/72613001/52787473/SU #State Schools Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

Central Operations & Commercial Manager - North West & Wales - £55-60,000+Bonus We are seeking a commercially driven and operationally astute leader to join our senior team as Central Operations & Commercial Manager. This is a high-impact role supporting the COO in delivering operational excellence, commercial growth, and data-led decision-making across multiple sites. You will play a pivotal role in enhancing profitability, optimising systems, and elevating the end-to-end guest experience. From pricing strategy and revenue management to customer journey optimisation and sales culture development, this role offers the opportunity to shape performance at both strategic and operational levels. If you are analytical, results-driven, and passionate about delivering exceptional customer experiences while maximizing commercial return, this could be the ideal next step. Key Responsibilities: Support the delivery of company-wide operational and commercial strategy Drive initiatives that enhance profitability, efficiency, and service standards Lead the optimisation and continuous improvement of operational systems (booking, POS, CRM, labour, stock, maintenance) Ensure consistency of brand standards and compliance across all sites Lead continuous improvement of the full customer journey, from booking to post-visit Oversee pricing across all bookable inventory, aligning with demand and seasonality Balance guest experience with operational efficiency and revenue optimisation Collaborate with marketing to improve conversion, retention, and commercial impact What we are looking for: Strong revenue management and pricing strategy expertise A track record of improving profitability and operational efficiency Excellent analytical skills with the ability to translate data into action Experience within a multi-site or hospitality environment (desirable) Strong project management and stakeholder engagement capability High proficiency in operational systems (POS, CRM, booking platforms, labour scheduling, stock control) Please send your CV to Scott today TPBN1_UKCT

Catering ManagerWhat You'll Be Doing As a Catering Manager, you'll lead from the front - ensuring our kitchens and service counters run smoothly while delivering truly exceptional food experiences. Working Term Time Only - Monday to Friday. This is more than just a kitchen role. You'll inspire your team, drive standards, manage performance, and ensure every customer receives incredible food and service. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and recognises those who go beyond the plate. More About the Role Your key responsibilities will include: Preparing delicious, high-quality food to the highest standards Supervising culinary and catering teams to deliver impeccable food and service Overseeing all in-unit catering operations, including stock control, cost management, and budget monitoring Communicating regularly with your line manager to track KPIs and performance targets Representing Compass Group UK & Ireland and maintaining a strong, positive brand image Identifying opportunities to introduce new food or service concepts to drive sales Acting as the link between customers and kitchen teams to consistently exceed expectations Supporting, coaching and developing your team - leading by example every day Implementing and reviewing Health & Safety procedures to ensure full compliance Who You Are Our ideal Catering Manager will: Be passionate about great food and outstanding customer service Have at least two years' catering experience Have experience managing teams in a similar role Hold NVQ Level 1 & 2 or City & Guilds 706/1 and 706/2 qualifications Hold a Basic Food Hygiene certificate Demonstrate strong financial and commercial awareness Have excellent communication and organisational skills Be ambitious, motivated and committed to continuous development We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Please note: This role is contracted to 46 weeks per year About Us Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Job Reference: com/2002/72613001/52787473/R/SU #State Schools Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

Go-Live & Post-Implementation Support: Ensure successful go-live execution and provide a seamless transition to Customer Success and Support for ongoing enhancements and support. Experience integrating with CRMs (especially Salesforce and Zendesk) is a significant plus.

You will provide critical post-sales technical support and collaborate with multi-functional teams to resolve complex issues.

A leading tech firm is seeking an Account Solutions Architect in London to provide post-sales technical guidance and build long-term customer relationships.

SeniorForwardDeployedEngineer–Post-Sales(UK,Remote).

The consultant will work closely with sales and customer operations to deliver tailored solutions, advocate for clients, and track industry insights.

We are searching for a Post‑Sales Escalation Engineer who thrives in dynamic environments, enjoys solving complex issues, and takes clear pride in exceptional customer experience.

The successful candidate will manage the post-sales process, ensuring clients receive exceptional service while supporting a busy sales team. A reputable recruitment agency in the UK is seeking a highly organized Post Sales Administrator.

A technology company in Operations is seeking a Sales Engineer to help establish the Presales function. The ideal candidate will have over 3 years of experience in Financial Markets or Financial Markets Technology and a strong background in Presales or client-facing roles. Understanding post-trade w

Forward Deployment Engineer; hybrid pre/post sales. Join to apply for the Forward Deployment Engineer; hybrid pre/post sales role at Unit21. You’ll also support key evaluations where deep technical credibility helps shape the solution and bridge the handoff from pre-sales to implementation.

A data platform company in Greater London seeks an exceptional software engineer to build bespoke solutions and partner with machine learning teams.This role involves developing proprietary infrastructure and gathering customer requirements for applications in healthcare and finance.Ideal candidates

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A leading media company is seeking an experienced Account Manager to manage the delivery and performance of client campaigns.You will oversee end-to-end processes across various platforms and ensure high client satisfaction.Candidates should have over 5 years of experience in media or broadcast and

A leading data center services provider is looking for a Customer Success Manager to oversee the service delivery for strategic customers in Greater London.The role involves leading service reviews, managing escalations, and ensuring customer satisfaction through effective communication and operatio

A leading entertainment company in Greater London is seeking an experienced Account Manager to oversee the delivery and performance of client campaigns.You will collaborate with diverse teams to ensure client satisfaction and optimize campaign outcomes.The ideal candidate has over 5 years in media o

Lead and drive the service delivery for assigned accounts.Accountable for the success of projects implementation for assigned contracts.Manage and communicate with key holders on daily operational support.Monitor and ensure SLAs are met, issues escalated and prioritized.Act as the point of contact f

A global technology firm based in London is looking for a Director of Global Post Trade Solutions. In this consultative role, you'll engage with clients to enhance their experience of our Global Post Trade Solutions. You'll lead the understanding of market needs, support the sales process, and devel

A leading AI video platform company in Greater London is looking for a Manager of Post-Sales Enablement.

This post-sales role involves leading implementation for enterprise clients, with a focus on software engineering and managing technical programs.

Solutions Consultant - Post‑Sales. Pre‑Sales & Partner Engagement. Lead discovery and demonstration sessions with prospective customers, supporting sales through to successful close.

About the job Sales Engineer - Post-Trade - £85,000. We are seeking a Sales Engineer to be the first Presales member of staff for an Operations Technology Workflow Tech company of 50 staff. Presales role or similar client facing role.

A leading data center solutions provider in Greater London is seeking a Customer Success Manager to ensure operational service excellence for strategic customers.The ideal candidate will manage customer engagements, service level agreements, and customer health while facilitating communication and c

As we expand our footprint across the EMEA region, we are looking for a driven and resourceful Post-Sales Support Engineer. Deliver expert-level post-sales support to enterprise customers and partners in the UK, EMEA, and USA. Sales and Business Development.

Responsibilities include visiting clients, preparing proposals, and providing pre-sales and post-sales support. This role involves answering queries, providing technical advice, and establishing new business sales. A leading recruitment agency is seeking a technical sales engineer to serve as a key

A leading data solutions firm in Greater London is seeking a Customer Success Manager to oversee customer health management and service delivery.The role requires a minimum of 5 years in customer-facing positions, preferably in IT or telecommunications.You will be responsible for stakeholder engagem

A global technology leader is seeking a Fusion Cloud ERP Implementation Support Engineer to provide post-sales support and solutions for UK Government clients.

In this senior, client-facing position, you will identify market opportunities, manage the entire sales lifecycle, and engage with senior-level clients to expand adoption of post-trade solutions. The ideal candidate should have at least 5 years of sales experience, a Bachelor's degree, and proven su

The role requires over 5 years of software engineering experience in payments or fintech, focusing on post-sales operations.

A leading AI video platform is seeking a Senior Manager of Post-Sales Enablement to develop and execute enablement programs for Customer Success and Support teams.

Pre Sales Director for Global Post Trade (GPT) – International - serves as a consultative solutions and services specialist to Sales Directors in the region. You will have the opportunity to help increase sales of Global Technology and Operations (GTO) products and service offerings, specifically

You will have 4years of residential av experience and come with a tremendously good eye for detail and be able to create 1st class technical AV presales / post sales documentation and designs. AV Pre-Sales / Post Solution Designer - Are you in search of a new role where you will have the opportunity

A leading technology company is seeking an Implementation Support Engineer to manage post-sales support for Oracle Fusion Cloud applications.

You will have 4years of residential av experience and come with a tremendously good eye for detail and be able to create 1st class technical AV presales / post sales documentation and designs. Providing design support to the sales team on tender proposals, raising RFI's, any other supporting documen

Pre and Post Sales Cloud Engineer - Security Solutions. They are looking for a skilled Pre and Post Sales Cloud Engineer to join their team. Support customers through the pre and post sales process.

As an Account Manager within the Post‑Sales team, you will take full ownership of the delivery and performance of client campaigns across Warner Bros. Act as the primary post‑sales point of contact, coordinating legal, compliance, finance, scheduling, digital, and social teams to ensure seamless

Act as the primary post‑sales point of contact, coordinating legal, compliance, finance, scheduling, digital, and social teams to ensure seamless execution under tight deadlines. Provide day‑to‑day guidance and oversight to Executives and Senior Executives, supporting development, delegation,

As an Account Manager within the Post‑Sales team, you will take full ownership of the delivery and performance of client campaigns across Warner Bros. Act as the primary post‑sales point of contact, coordinating legal, compliance, finance, scheduling, digital, and social teams to ensure seamless

A leading AV services firm in Greater London is looking for an experienced AV Pre-Sales / Post Solution Designer. The role involves developing AV designs, producing technical documentation, and supporting the sales team throughout the project lifecycle.

A leading independent security integrator in the UK is seeking a Pre and Post Sales Cloud Engineer to serve as technical expert for innovative cloud solutions. In this role, you will facilitate the pre and post sales process, develop a cloud-enabled business, and build strong relationships with clie

A leading clinical research organization in Greater London is seeking a Technical Liaison to provide on-site trial guidance and support the sales team.

A forward-thinking technology company in Greater London is seeking a candidate to perform data analysis and ensure customer satisfaction within the financial services sector.This role involves supporting product maintenance, customer onboarding, and providing ongoing technical assistance.Ideal appli

A major media company in Greater London seeks an Account Manager to oversee client campaigns, ensuring high satisfaction and performance across platforms.This role involves coordinating with various teams for seamless execution and identifying optimization opportunities.Candidates should have over 5

Sales Proposal & Documentation Collaboration: Prepare and contribute to technical sections of sales proposals, including RFPs, ensuring accuracy and alignment with customer needs. Ongoing Technical Support & Troubleshooting: Provide continuous support, addressing technical issues post‑implementati