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National Account Manager - Healthcare UK, National role £44,000 - £49,000 per annum + Car Allowance & Bonus Are you a strategic and commercially driven Account Manager with experience in the healthcare sector? A dynamic, fast-growing distribution business is looking for a National Account Manager to lead and grow key relationships within its healthcare client portfolio. About the Role You will take full ownership of several high-value healthcare accounts, acting as a strategic partner to clients while identifying growth opportunities across the portfolio. This is a high-profile role with significant visibility, requiring excellent commercial acumen, relationship management, and a deep understanding of the healthcare supply chain. What You'll Be Doing • Manage and grow relationships with key healthcare clients, ensuring service excellence and long-term partnership., • Lead commercial negotiations, including pricing, contracts, and service-level agreements., • Develop account strategies and growth plans aligned to business objectives., • Collaborate cross-functionally with operations, supply chain, and customer service teams to deliver tailored solutions., • Monitor performance metrics, identify risks, and implement action plans to maintain high standards., • Maintain up-to-date knowledge of industry trends, NHS frameworks, and healthcare procurement policies. What We're Looking For • Proven experience in national account management within the healthcare, medical supply, or pharmaceutical sector., • A strong track record of driving revenue growth and improving customer satisfaction., • Excellent communication and negotiation skills with the ability to influence at all levels., • Commercially astute with strong analytical and problem-solving abilities., • Self-motivated, organised, and capable of working both independently and within a wider commercial team. Why Join? This is a fantastic opportunity to shape the future of healthcare partnerships in a business that's committed to innovation, service, and excellence. You'll have the autonomy to lead major accounts, the support of an experienced team, and the chance to make a real impact on healthcare delivery across the UK. About Cast UK Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK and a complete list of all of our current vacancies, please visit www.castuk.com.

Join Mercier Consultancy MD as a Dutch Speaking Customer Experience Specialist and embark on an exciting journey with paid relocation to Greece! This role is a fantastic opportunity for individuals who are passionate about delivering outstanding customer service and wish to immerse themselves in the vibrant lifestyle of Greece. You will be responsible for ensuring that our Dutch-speaking clients receive the highest level of support and assistance, contributing to their overall satisfaction and loyalty. • Act as the main point of contact for Dutch-speaking clients, addressing inquiries and providing tailored support., • Utilize various communication channels (phone, email, chat) to engage with customers and resolve issues effectively., • Document client interactions and maintain comprehensive records to ensure seamless follow-up., • Conduct regular check-ins with clients to assess their satisfaction and proactively resolve any potential concerns., • Work in collaboration with internal teams to enhance product offerings and service quality., • Stay updated on product knowledge and industry changes to offer informed insights to clients., • Fluency in Dutch (both written and spoken) is essential; proficiency in English is also required., • Excellent communication and interpersonal skills., • Strong problem-solving abilities and a customer-oriented mindset., • Comfortable using CRM software and other technological tools., • A dedication to providing exceptional service and enhancing customer experiences., • Willingness to relocate to Greece and adapt to a new environment., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

An Interim Financial Accountant is sought for an initial temporary role for a thriving technology company based in Yorkshire. The successful candidate will be a key part of the accounting and finance team, assisting with financial reporting and analysis. Initially a 4 month contract with view to extend and potentially long term. Client Details This firm is a large organisation within the technology sector, recognised for its innovative solutions and services. Located in Yorkshire, this company prides itself on its commitment to excellence and its focus on employee development. Description • Preparation and submission of monthly, quarterly, and annual financial reports, • Assisting with budgeting and forecasting, • Performing financial analysis to support decision making, • Ensuring compliance with relevant accounting standards and regulations, • Working collaboratively with the accounting and finance team, • Contributing to process improvement initiatives within the finance department, • Supporting external audit processes, • Assisting with ad-hoc financial projects as required Profile A successful Interim Financial Accountant should have: • A degree in Accounting, Finance or a related field, • Professional certification such as ACCA, CIMA or equivalent, • Proven experience in a similar role, • Strong knowledge of accounting standards and regulations, • Excellent analytical and problem-solving skills, • Proficiency in financial software and MS Office Suite, • Strong communication and teamwork skills, • Ability to work effectively in a fast-paced environment Job Offer • £45-55k equivalent salary, • Remote working available, • Potential for role to transition into a permanent position, • A supportive and inclusive company culture, • Opportunities for professional development, • Benefits package to be confirmed If you meet the above criteria and are ready for your next challenge within the technology and telecoms industry, please apply today.

Platform Solutions Developer Location: Nationwide (with occasional travel to Lanes Group offices) At Lanes Group, we're more than just the UK's leading wastewater and drainage solutions provider. We're a business driven by innovation, continuous improvement and technology that empowers our people to do their best work. As we continue to invest in our digital capabilities, we're looking for a talented Platform Solutions Developer to join our growing internal Platform Solutions team. This is an exciting opportunity for someone who enjoys solving complex business challenges, building scalable applications, and developing integrations that make a real impact across a large national organisation. What You'll Be Doing As a Platform Solutions Developer, you'll play a key role in designing, developing and supporting solutions across our Microsoft ecosystem. Working closely with stakeholders across the business, you'll transform requirements into innovative technical solutions that improve efficiency, connectivity and user experience. Key responsibilities include: • Developing, configuring and deploying solutions across Microsoft 365, including SharePoint, Teams, Power Apps and Power Automate., • Designing and maintaining integrations between Microsoft 365 and third-party platforms using REST APIs, Microsoft Graph API and custom connectors., • Building and managing custom connectors to enable seamless data flow across business systems., • Collaborating with business stakeholders to understand requirements and deliver scalable, fit-for-purpose solutions., • Creating automated workflows that streamline processes and drive operational efficiency., • Supporting, optimising and troubleshooting existing integrations to ensure performance, reliability and security., • Producing clear technical documentation, user guidance and best practice standards. Essential Experience & Skills • Degree in Computer Science, Information Technology or a related discipline, or equivalent practical experience., • Minimum 3 years' experience in a Microsoft 365 Development or Integration-focused role., • Strong knowledge of Microsoft 365 technologies, including:, • SharePoint Online, • Microsoft Teams, • Power Apps, • Power Automate, • Experience developing and managing API integrations, including:, • Microsoft Graph API, • REST APIs, • Third-party APIs, • Strong Power Platform development experience., • Knowledge of Azure integration services, including Logic Apps, Functions and API Management., • Understanding of JSON, XML, OAuth and associated web technologies., • Excellent problem-solving and troubleshooting abilities., • Strong communication and stakeholder management skills., • High attention to detail with excellent documentation practices. Desirable Experience • Dynamics 365 Finance & Operations (F&O) experience and certifications., • X++ development experience., • PowerShell and/or Python scripting., • Experience with Data Warehousing and Microsoft Fabric., • Knowledge of enterprise-scale application integration environments. Why Join Lanes Group? At Lanes Group, you'll be part of a forward-thinking organisation investing heavily in technology and innovation. You'll have the opportunity to work on meaningful projects that support thousands of colleagues across the UK while developing your skills within a collaborative and supportive environment. Apply today and help us build smarter solutions for tomorrow.

Job Title: Software tester / QA Location: Remote Salary: £35,000 Role Overview: Cooper Lomaz have an immediate requirement for a Software tester to join a well-established client who produce high quality web-based Software for a range of clients. The role is predominately based from home, but candidates should be based within commutable distance of Suffolk for ad-hock meetings. Visa Sponsorship is not available for this role. You will be a sole tester, working closely with a very experienced Development team and Product Manager. You will be driven by quality and process, keen to do more than just follow steps on established test cases. We are looking for someone who will think outside the box, identifying problems and improvements that haven't been already considered and coming up with creative ways to solve them. Key Responsibilities: • Develop and execute comprehensive test plans and strategies for web-based applications., • Creation of test plans in Azure DevOps for customer UAT., • Creation and maintenance of test data., • Perform various types of testing, including functional, regression, ad hoc, and automated testing., • Design, write, and maintain automated test scripts using tools like Playwright, Selenium or similar., • Identify, document, and prioritize bugs and technical issues., • Collaborate with developers and stakeholders to troubleshoot and resolve issues., • Conduct post-release and post-implementation testing to ensure system stability., • Track and report quality metrics, such as defect densities and open defect counts., • Participate in product design reviews to provide input on functional requirements and potential problems. Required Skills and Qualifications: • Proven experience in software testing, including manual and automated testing., • Proficiency in testing tools like Playwright, Azure DevOps, or similar., • Strong understanding of the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC)., • Familiarity with Agile methodologies., • Experience of accessibility testing of web applications., • Excellent analytical and problem-solving skills., • Strong communication and collaboration abilities, including managing relationships with external stakeholders. Preferred Qualifications: • Experience with performance testing tools like LoadRunner or JMeter., • Knowledge of API testing and web application security testing., • Bachelor's degree in computer science or related field. For more information and a full brief please apply ASAP with an up to date CV highlighting your experience.

🎯 Join the Tech Powerhouse Behind Next-Gen iGaming Platforms! Are you a seasoned backend engineer ready to tackle the complex world of real-time, high-frequency data exchange? Our client, a fast-growing B2B iGaming platform provider in Malta, is building the future of Sports Exchange services—and they need top engineering talent to make it happen. 💼 About the Role We’re looking for a senior backend developer (language agnostic) with deep knowledge in designing high-performance, distributed systems. You’ll work in a core product team focused on building scalable, event-driven architectures that power millions of transactions across casino, sportsbook, and exchange products. This is a strategic, high-impact role in a team responsible for one of the most technically demanding areas of the platform. 🔧 Tech Stack (You don’t need them all—expertise in any of these is welcome!) Languages: Go, Node.js, Java, Rust, Ruby on Rails Messaging & Stream Processing: gRPC, RabbitMQ, NATS Jetstream Datastores: Redis, ClickHouse, PostgreSQL, MongoDB Cloud & Infra: Docker, Kubernetes, CI/CD pipelines Architecture: Microservices, real-time APIs, event-driven systems ✅ What You’ll Do Architect and develop backend systems for real-time sports exchange services Design high-throughput, low-latency services Work with cross-functional teams to deliver reliable and scalable solutions Lead code reviews, system design discussions, and performance tuning Mentor other engineers and help define technical best practices 🎯 What We’re Looking For 5+ years of backend experience in complex, high-performance systems Proven expertise in at least one of these backend languages ; Go, Java, Node.js, Rust, RoR Experience with microservices and event-driven design Familiarity with message queues and real-time data pipelines Comfortable working in a fast-paced, agile environment Excellent problem-solving and communication skills Proficient in English 🌍 Global Talent Welcome Relocation support to Malta, visa sponsorship, and remote flexibility are offered. Join a diverse team solving real engineering challenges at scale. Your application has been successfully submitted! _

About Us Job Purpose We are looking for a software engineer to join our growing cloud development team and help us deliver high quality software for computer security. We follow an Agile methodology with frequent, iterative releases to our live AWS environment. The team develops cloud management for Sophos’ endpoint security products, all implemented in our Sophos Central platform. We have an exciting roadmap of new features to develop and continuously release to our Cloud based customers. In this role you will have the opportunity to work with the latest cloud technologies, working across the full software stack and contributing to infrastructure, data storage, microservices, front end UI and test automation. • Contribute to the design and implementation of new features across the full software stack, leveraging modern design patterns, • Support the team’s high quality standards by ensuring code has appropriate test automation coverage, • Participate in peer code reviews and ensure design and code adhere to Sophos standards, • Participate in security reviews of features to ensure that products comply with Sophos’ security requirements and industry best practice, • Work with UX, PM, QA and other developers in project planning, to achieve high-value and high-quality solutions which meet business needs, • Contribute to daily stand-ups, kick-offs, collaborative estimation and retrospective meetings, • Essential:, • Degree in Computer Science or other numerate discipline, or equivalent experience., • Experience in full stack software development, ideally using Java and JavaScript/TypeScript., • Ability to put together well thought-through designs for software components., • Ability to write high quality code., • Experience with agile development methodologies., • Technical problem solving and strong debugging skills., • Good communicator, ‘can do’ attitude and a team player., • Ability to learn new skills quickly and apply them to the role., • Desirable:, • Demonstrable expertise in building cloud scale software solutions on the AWS platform., • Use of Angular for building single page web applications., • Experience with microservices and CI/CD pipelines., • Experience with NoSQL databases, ideally MongoDB, Dynamo or Elasticsearch., • Experience with SQL databases such as PostgreSQL., • Experience with Docker.Ready to Join Us?At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos?· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit· Employee-led diversity and inclusion networks that build community and provide education and advocacy· Annual charity and fundraising initiatives and volunteer days for employees to support local communities· Global employee sustainability initiatives to reduce our environmental footprint· Global fitness and trivia competitions to keep our bodies and minds sharp· Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To YouWe’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data ProtectionIf you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy _We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Us Teleport is the Infrastructure Identity Company, modernizing identity, access, and policy for infrastructure, improving engineering velocity and resiliency of critical infrastructure against human factors and/or compromise. We are a fast-growing, well-funded Y-Combinator company. We value our craft, are strong supporters of work/life balance, and embrace a culture of humility, honesty, and transparency. About this job We're looking for a SRE that will work directly with customers to ensure successful Teleport deployments. You will meet regularly with customers, understand pain points blocking deployments and remove roadblocks. This includes writing and fixing IaC deployments (like Helm charts), developing workarounds, and writing Go code to fix bugs and implement small features. For more complex issues, you will work with customers to articulate the problem they are trying to solve, gather requirements, and make the business case to the product and engineering teams to invest in resolving the issue. • This job sits at the intersection of product, engineering, and revenue., • You won't just work closely with the engineering team, you will be on the engineering team., • The range of problem solving includes networking, performance, security and integrations with existing systems., • Most of the code you will write will be open source., • Our products are loved by their users, you'll get to meet them regularly., • Excellent communication skills., • Willing to travel to customer sites., • Infrastructure as Code (IaC) experience (like Terraform, Ansible, Helm)., • Linux systems engineering experience., • Go or Rust experience., • As we are a startup, you should be comfortable changing the area of focus and working directly with customers., • You will join 30 minute intro call and we will walk you through the compensation, interview process and requirements., • You join a Slack channel and submit a _ using GitHub., • Extensive health coverage, • Annual expense budget, • Rest & recovery policies that maximize leave and your ability to recharge, • Investment in your future with retirement savings plans, • Equity in a US $_ business, • Professional development opportunities$180,800 - $311,000 a yearThe base salary range for new hires in this role is between $180,800 - $266,000 for a level 4 and $211,480 - $311,000 for a level 5. Our salary ranges are determined by role, level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law. Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at _

At RemoteStar, we're currently hiring for one of our clients based in Houston, TX. Years of experience: 3 to 5 years Location: USA About Client: A fast-growing US-based SaaS company is transforming how energy firms manage operations. Their end-to-end ERP platform streamlines field data, production, finance, land, and compliance, delivering real-time insights and operational efficiency. With a strong client base and innovative tech, they’re redefining digital transformation in the energy and utilities sector. You’ll design and implement AI-driven functionality that improves automation and user experience. This includes leveraging LLMs, machine learning models, and modern AI tooling within a production SaaS environment. This is a hands-on role for someone who can move quickly, make pragmatic decisions, and bring AI concepts into real, scalable product features. Responsibilities • Design and implement AI-powered features within the platform (e.g., automation, recommendations, copilots) • Integrate LLMs and/or ML models into existing services and workflows, • Evaluate, select, and optimize AI tools, APIs, and frameworks for production use, • Collaborate with Product to translate business problems into AI-driven solutions, • Build and maintain scalable backend services to support AI functionality, • Profile, test, and optimize performance of AI-integrated systems, • Ensure reliability, security, and cost-efficiency of AI components in production, • Contribute to architecture decisions around AI integration and system design, • Partner with engineering teams to embed AI into existing applications without degrading stability Requirements • 3+ years of experience as a software engineer in a SaaS or cloud-based environment, • Strong backend engineering experience (RoR and/or Golang preferred), • Experience integrating APIs and working within distributed systems, • Hands-on experience with AI/ML tools (e.g., OpenAI, Anthropic, Hugging Face, or similar), • Experience building or integrating AI-powered features into applications (not just experimentation) • Strong understanding of data flow, system design, and performance optimization, • Experience with relational databases (SQL Server or similar), • Familiarity with microservices architecture, Kubernetes, and CI/CD pipelines, • Experience deploying applications in Azure or similar cloud environments, • Strong problem-solving skills with ability to work in ambiguous, fast-moving environments, • Builder mindset—someone who can take an idea and turn it into a working feature quickly, • Pragmatic approach to AI (focus on value, not hype), • Ability to work independently in a contract environment while collaborating closely with internal teams • Strong communication skills and ability to explain AI concepts to non-technical stakeholders Preferred • Experience with prompt engineering, embeddings, or retrieval-augmented generation (RAG) • Exposure to model evaluation, fine-tuning, or AI performance monitoring, • Experience with event-driven architectures or real-time data processing, • Background in energy, fintech, or other complex data-driven industries

We are hiring for a German Speaking Technical Customer Support Specialist to join a global technology specialist company. Location Farnborough, south west of London. Hybrid role, mostly a remote job with some occasional office based work, but mostly remote! Languages Fluent German & English Required The Company Our client is a fast-growing tech company at the forefront of innovation in global communication and business technology services. The Role of the German Speaking Technical Customer Support Specialist As the German Speaking Technical Customer Service Specialist, you will provide customer support and technical support to German and English speaking global business clients using their innovative communication platform and hardware. As part of their global Customer Support Team, you will help customers resolve technical issues, communicating clearly throughout the support process, and ensuring a smooth and consistent experience across the full product suite. Typical job responsibilities will include: • Respond to customer calls and emails to diagnose and resolve issues, • Manage and resolve support tickets efficiently, • Support hardware updates via testing and software communication deployment, • Coordinate and track hardware repairs and ensure correct tablet configuration, • Triage bugs and manage their progress through the bug tracking system, • Collaborate with internal teams on service desk-related matters, • Provide data entry and configuration support across departments, • Occasionally travel to the office or customer sites for equipment or training Candidate Profile & Requirements • Fluent in German and English (spoken & written), • Previous Technical Support or technical Customer Service experience - all sectors condidered, • Technical software knowledge is an advantage but not essential, • Strong communication and problem-solving skills, • Willingness to work on rotating shifts and on-call support Salary, Benefits & Working Hours £30,000 - £32,000 . Hybrid working model. Sometimes based in the Farnborough office but mostly remote! Working Hours This is a shift-based role covering a 24/7 global support model: Mon-Fri: 05:00-13:30 / 08:00-16:30 / 13:00-21:30 / 21:00-05:30 1 weekend in every 6 (Fri 21:30 - Sun 21:00) To be considered for this exciting opportunity, please send your CV! Recruiter Contact: Jonathan Grimes

Mercier Consultancy MD is excited to announce openings for Swedish Speaking Customer Support Representatives in Sofia. This role is tailored for individuals fluent in Swedish who are enthusiastic about delivering excellent customer service. You will be responsible for assisting our Swedish-speaking clients, resolving their inquiries, and ensuring a positive experience with our products and services. • Provide outstanding customer support to Swedish-speaking clients through various channels, including phone, email, and chat., • Address inquiries regarding products and services and provide detailed, accurate information., • Efficiently resolve customer complaints and issues, maintaining a focus on customer satisfaction., • Document all interactions with customers accurately and maintain thorough records., • Collaborate with internal teams to improve service processes and enhance the customer experience., • Keep up-to-date with product knowledge and updates to better assist clients., • Fluency in Swedish (both written and spoken); knowledge of English is a plus., • Experience in customer service or a related field is preferred., • Strong communication and problem-solving skills., • Able to manage multiple tasks in a dynamic environment., • Familiarity with customer support software is beneficial., • Enthusiastic, proactive, and a fast learner., • Attention to detail and excellent organizational skills., • Competitive Monthly Salary, • Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a German Speaking Customer Support Representative in a remote role based in beautiful Greece. This position is perfect for customer service professionals who are fluent in German and want to work in a dynamic environment while enjoying the picturesque landscapes and rich culture of Greece. • Provide exceptional customer support to German-speaking clients through various channels, including phone, email, and chat., • Assist customers with inquiries regarding products, services, and company policies with clarity and professionalism., • Resolve customer concerns and complaints effectively to ensure high levels of satisfaction., • Maintain accurate documentation of customer interactions and feedback within our CRM system., • Collaborate with internal teams to deliver comprehensive solutions and enhance customer experience., • Stay up-to-date with industry trends and product knowledge to provide informed and effective support., • Fluency in German (both written and spoken) is essential; knowledge of English is advantageous., • Experience in customer service or support roles is preferred., • Strong communication skills and an ability to build rapport with customers., • Excellent problem-solving skills and a proactive approach in assisting customers., • Familiarity with customer service software and CRM systems is beneficial., • Able to work independently in a remote setting while contributing positively to team efforts., • A desire to work in a multicultural environment and embrace the lifestyle in Greece., • Competitive Monthly Salary, • Fully Paid Relocation Package, • High Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • And Much More...

Technical Account Manager - SaaS, Contact Centre, Software, API, VoIP • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Future proof your career!, • REMOTE. UK ONLY., • £40k - £50k plus bonus & benefits Our client is a market leader in Contact Centre and AI technology. They are partnered with global FTSE corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in the UK. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Senior Technical Account Manager - SaaS, VoIP, SIP If you are looking to progress your career in Professional Services, have a strong technical understanding of VoIP, SIP and SaaS solutions and consider yourself a natural relationship builder, we have a fantastic opportunity for you! Our customer is a market leading provider of customer experience and customer contact solutions. They have a global client portfolio of large corporate businesses that require secure and multi-functional call-centre services. The role of Senior Technical Account Manager (TAM) is part of the professional services team and is a technical support and account management role. This is not a sales role. You will join a team of experienced technical customer account managers with the aim to troubleshoot technical queries, improve process, technology deployment and to help the company meet its growth objectives. Experience Requirements: • 5+ years in a Technical Services role in SaaS/software, telecommunications or in call/contact centre technology., • Sound technical knowledge of TCP/IP networking and VoIP technology., • A strong foundation in network topology and telecommunications architecture (PBX, Carriers and VoIP), • Demonstrated technical problem solving proficiency Software and/or Telephony., • Excellent analytical and advanced troubleshooting skills with end-users/customers, • Excellent customer service and communication skills, both verbal and written, • Implementation: broad skills in both technology & analysis; experience in communicating at a technical and functional level while managing business rapport. Experience Preferred: • Working technical knowledge of contact centre software / design / functionality, • Comprehensive knowledge of TCP/IP, telecom circuits from DS0 through OC-48, • Understanding of basic scripting fundamentals, • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony Salary & Benefits: • Competitive Salary, Bonus, Pension, 25 days annual leave, private medical insurance, life insurance, remote working, training support. Security Clearance: Candidates must be eligible for security clearance, based in the UK and either British Citizens or have lived & worked in the UK for a minimum of 5 years. To be considered for this opportunity, please share your CV and covering information by hitting apply. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

The role We encourage collaborative engineering practices rooted in Extreme Programming (XP) such as pair programming, making overlap with our UK-based engineers highly preferable (GMT+0 to GMT+2). We are a market-leading nature tech company on a mission to make nature measurable and actionable at scale. Our platform delivers vital insights on species, habitats, and nature-related risks, helping businesses across sectors - from mining and renewable to CGS and financial services - make smarter, more sustainable decisions. As global leaders in biodiversity monitoring and eDNA analysis, we are transforming how nature is measured. Our technology makes biodiversity insights accessible, actionable, and scalable, powering change from conservation to industry. Recognised as Earthshot Prize Finalists 2024, BloombergNEF Pioneers 2024, World Economic Forum Technology Pioneers 2024, and part of the TechNation Future Fifty 2025, we are shaping the future of how organisations understand and protect nature. We are looking for an experienced full-stack Product Engineer to join our collaboration-first product engineering team. You'll join a team of seasoned engineers delivering end-to-end features across the entire stack that powers our transformational biodiversity platform. You won't just be writing code; you will be solving user problems, shaping the roadmap, and taking features from an initial concept through to a live product. Design, build and scale geospatial systems. Collaborating with domain experts across Engineering, Product, Data, Bioinformatics and Nature Strategy, you will translate complex requirements into seamless user experiences. You will help define and run experiments, practice rigorous iteration, and incrementally enhance our ability to build and evolve systems that store, compute and visualise geospatial and other nature-related datasets such as eDNA and bioacoustics. Influence technical strategy and make decisions in ambiguity. You will drive foundational work across product and engineering, helping our teammates navigate various data engineering challenges, guiding technology choice and adoption of best practices. This includes designing and delivering scalable, cloud-based systems and leveraging AI to accelerate development. Contribute to the sustainable delivery of quality software. You will produce well-tested, maintainable code across infrastructure, backend and frontend — using Go or Python on the back-end and React and TypeScript on the front-end — balancing quality with impactful velocity, through both pair programming and peer-reviewed development. Champion engineering fundamentals. You will help the team continually raise the bar through code review, open discussion, and by leading by example. When we move fast and keep scope lean, it's the scope that shrinks, rather than the quality. Support our customers. We believe in owning what we build. You will help define what success looks like for the features you ship, setting the right targets, alerts, and thresholds to catch problems before our customers do. You will participate in an on-call rotation to support issues as they arise, and actively work to reduce the repetitive, manual toil that slows the team down and limits our impact. Support our teammates. You will have ample opportunities to mentor other engineers as they build their skills and experience. You'll do so through pair programming, code reviews, daily communication with your team, giving and receiving thoughtful feedback, and helping your teammates grow. You have a strong sense of what good engineering looks like and can articulate and coach that, helping the team build not just their technical skills, but their engineering instincts. About you What you'll bring A love of nature. We are mission-driven, with a deep affinity for the protection of biodiversity and natural systems. To make hard things happen, our team puts mission over ego. You find purpose not only in your own growth but in stopping climate change and biodiversity collapse. Experience with scalable data processing. You have led the design and implementation of concurrent, scalable and reproducible data workflows, are familiar with the challenges of data-intensive systems, and can advocate for best practices across pipelines and distributed compute. The systems you build enable rapid feature development without accumulating the debt that slows teams down. Familiarity with geospatial concepts. You may not be a geospatial expert, but you're comfortable discussing the differences between vector and raster data and applying these to the design of geospatial data pipelines and storage. A strong sense of collaborative teamwork. You believe that the best outcomes come from working closely together, not just splitting tickets and syncing up at standup. Through pairing, shared ownership, and genuine investment in your teammates' growth, we deliver better software, spread knowledge more effectively, and build a team where everyone can do their best work sustainably. You act as a bridge between technical and non-technical stakeholders, bringing clarity to requirements and trade-offs, and helping everyone move in the same direction. Technical fluency across the stack. You are comfortable working across the full stack, from back-end data pipelines and APIs through to intuitive, responsive front-end interfaces. You go where the work is, not where your comfort zone is, and you care about the experience as much as the implementation. Comfortable supporting production software. You have experience shipping to production, investigating and triaging issues in deployed code, and have opinions about making on-call an effective and positive experience. When you ship, you ship with confidence, delivering tangible value and keeping the team moving forward. An adaptive and curious mindset. You are comfortable pivoting in response to new insights and don't wait to be pointed at problems. You proactively identify opportunities for improvement and take ownership of driving them forward, because you care about the product, not just your slice of it. A focus on customer value. You will look beyond the ticket and have the experience to keep things simple, revisit scope, and work in small iterations — never losing sight of the problem you were meant to solve. You are interested in how customers use the platform and are willing to iterate rapidly based on feedback and usage data. Clear and open communication. We consider clear and thoughtful communication a fundamental engineering skill and a strong predictor of future impact. You demonstrate this in your contribution to documentation, collaborative problem-solving, and willingness to give and receive feedback. Don't hesitate to apply despite only ticking some of these boxes. Our strength is in our diversity, and we look for individuals who bring something new to the team, whether it’s background, skill, or perspective. Though we are on the lookout for a Senior engineer, a pathway to Staff level exists for engineers who are willing and able to take on the responsibilities and expectations that come with it. We recommend discussing this pathway with the Head of Data and Engineering and Lead Software Engineer during the interview. What's in it for you Get up every morning knowing that you’re working to stop climate change and biodiversity collapse Competitive Salary Flexible work arrangements Opportunities for professional growth in a high-scaling tech environment. Benefits package (for those UK-based, international benefits will vary) including salary sacrifice pension scheme prioritising sustainability; life assurance; Enhanced annual leave; Cycle to Work Scheme; enhanced family friendly policy; £250 L&D budget to use on our Learning platform, Learnerbly. Why us? At NatureMetrics diversity and inclusion are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us to the communities we work with. Our values leave no space for stereotypes. We are all unique and pull together for a common purpose. About us Backed by ambitious investors, we're on a mission to make biodiversity measurable at scale to underpin global goals and accelerate finance into nature. NatureMetrics combines tech and AI to derive simple insights from the full complexity of nature on the ground. We're a dynamic team passionate about nature and biodiversity and we take immense pride in our work and our impact. Join us on this journey!

About MoneyboxMoneybox is the award-winning app that helps you turn your money into something greater. We’ve brought saving, investing, home-buying, and retirement services all together into one simple app, so it’s easier than ever to achieve your goals and build wealth, whatever your starting point. Job BriefWe are looking for a Lead QA engineer to join our team, who enjoys working in a fast-paced environment. You will be working with a high calibre team to continuously develop new products/features. • This is a hands-on role and as a senior member of the QA team, you’ll help ensure the quality of Moneybox products, reporting into the Senior QA lead., • Seamlessly deliver numerous large and complex projects, acting as the sole QA on a squad, managing competing workstreams through strong prioritisation and time management., • Drive a "quality is everyone's responsibility" philosophy, influencing team members to prioritise collective success., • Collaborate with stakeholders to define testing and release strategies that effectively balance risk, speed, and quality., • Run engaging, cross-functional team meetings (e.g. amigos, retrospectives, go/no-go) that promote positive outcomes and actions., • Apply a risk-based approach to QA activities, focusing on high-value areas rather than testing for the sake of testing, leveraging AI tooling to support activities., • Identify and communicate issues, dependencies, and solutions to the squad and senior management, ensuring strong coordination and prioritisation., • Assess features for test automation suitability, collaborating with engineers on various test types and contributing to end-to-end automation., • Own QA metrics, perform root cause analysis, and champion continuous improvement in ways of working, processes, and tooling., • Proactively support team members through mentoring, coaching, and management to foster their career growth., • Be a visible leader and role model within the QA team, actively supporting departmental operations and promoting learning and sharing across the QA function., • Represent Moneybox externally in the tech community, bringing fresh new ideas back to the team., • You're enthusiastic about working in a fast-growing Fintech and dedicated to making a positive impact on personal wealth, with a strong interest in technology and QA developments., • You possess an excellent understanding of testing techniques and can effectively coach and mentor your team on their application., • You're comfortable in multi-disciplinary teams, working closely with developers, and demonstrate strong analytical, critical thinking, and problem-solving skills., • You have proven experience in designing and implementing comprehensive test plans and automation frameworks., • You exhibit strong organisational skills, meticulous attention to detail, and a pragmatic approach to bug reporting, understanding risk, impact, and dependencies., • At least 7 years of broad QA experience, with a number of years in a lead QA role, including a proven track record of mentoring and coaching., • Extensive backend system testing skills and understanding of programming languages, and API architectures., • Deep understanding of Mobile app, web, API, and database testing technologies and frameworks., • Experience with various automated testing techniques and a solid background in test data design and implementation strategies., • Proven ability to work effectively with senior leadership to build strong relationships and drive continuous improvement., • Opportunity to join a fast-growing, award-winning and super ambitious business., • Work with a friendly team of highly motivated individuals., • Be in an environment where you are listened to and can actually have an impact., • Thriving collaborative and inclusive company culture., • Competitive remuneration package., • Company shares, • Company pension scheme, • Hybrid working environment, • Home office furniture allowance, • Personal Annual Learning and Development budget, • Private Medical Insurance, • Health Cash Plan (cashback on visits to the dentist & opticians etc), • Cycle to work scheme, • Gympass subscription to a variety of gyms and wellbeing apps, • Enhanced parental pay & leave, • 25 days holiday + bank holidays with additional days added with length of service.Our Commitment to DE&I At Moneybox, we promote, support and celebrate inclusion, diversity and equity for all, so that everyone can bring their full selves to work. We believe that diversity drives innovation, and that if our team is representative of our community of customers, we can better support their needs. To ensure our recruitment processes provide an equal opportunity for all applicants to succeed, we encourage you to let us know if there are any adjustments that we can make. We are open-minded and always willing to go the extra mile to ensure all applicants can present their full self and potential. Visa Sponsorship:At this time we cannot offer visa sponsorship for this role and we cannot consider overseas applications. Working Policy:We have a hybrid policy that includes 2 days from our London office and 3 from home. If the role states it is either hybrid or remote candidates must be based within the UK.

Mercier Consultancy MD is pleased to offer an exciting opportunity for a Danish Speaking Customer Support Representative, working remotely from Greece. This role is perfect for those who are passionate about providing excellent customer service and want the flexibility of working from one of the most beautiful locations in Europe. • Provide high-quality customer support to Danish-speaking clients via phone, email, and chat., • Address inquiries related to products, services, and policies promptly and professionally., • Resolve customer complaints and issues effectively to ensure a high level of customer satisfaction., • Document all customer interactions accurately in our CRM system to support ongoing improvements., • Collaborate with various departments to enhance customer service delivery and implement client solutions., • Stay updated on product knowledge and industry trends to provide informed and relevant assistance., • Fluency in Danish (both written and spoken) is essential; knowledge of English is beneficial., • Previous experience in customer service or support roles is preferred., • Strong communication skills with a focus on delivering exceptional customer experiences., • Excellent problem-solving abilities and a proactive approach to resolving issues., • Familiarity with customer service software and CRM systems is a plus., • Able to work independently in a remote environment while contributing to a collaborative team atmosphere., • A genuine interest in helping customers and enhancing their experience., • Competitive Monthly Salary, • 2 Extra Salaries Per Year, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Job Title: Senior Account Executive Location: London, Berlin, Amsterdam metro area (Remote) About FusionAuth FusionAuth is a fast-growing startup and leading provider of customer identity and access management (CIAM) software headquartered in Denver, Colorado. Our mission is to make authentication and authorization simple and secure for every developer. Our product helps businesses securely manage customer identities and access, ensuring a seamless and safe user experience for some of the largest brands in the world. We are committed to delivering exceptional value and satisfaction to our clients through top-notch service and support. With a great team and strong investors, we are expanding our team to help accelerate our growth and take FusionAuth to the next level. Job Summary The Senior Account Executive will be the first Go-To-Market hire in the region and will own the full new business sales cycle across the EU/UK market, where FusionAuth already has an established and growing customer base. This is a strategic, field-based role that requires a seasoned seller who can operate with high autonomy, accelerate momentum in an active region, and expand our footprint across new accounts and verticals. You’ll drive new logo acquisition by working warm prospects from Marketing and Community Outreach programs and by executing a disciplined outbound prospecting motion. We expect Senior AEs to close 8-10 deals per quarter. Our target customers are often technical (developers, engineers, CTOs) and nearly all sales engagements will involve deep technical discovery. Senior AEs are expected to bring deep industry and product expertise to every engagement, partnering closely with sales engineers. You will own full responsibility for qualification, forecasting, and closing business across your territory. Given the independent nature of this role, a demonstrated ability to self-manage, set strategy, and execute without day-to-day oversight is essential. You will report directly to the Director of Sales and work remotely within your EU/UK region. You will have a direct hand in shaping our regional go-to-market approach and contributing to the continued growth of an already active European market. This is a role for a senior seller who wants to build something and ultimately grow into a leadership role in the region. Responsibilities • Selling to Developers, Engineering, and Technical Executives, • Primarily covering upper mid-market accounts with 5 to low 6-figure deals, • Understanding the business motivations of every opportunity, delivering product overviews, and negotiating contracts, • Understand our target market and our unique value to technical and business audiences, • Schedule and manage the sales process based on inbound warm leads from marketing campaigns and outbound prospecting, • Generate additional leads from your targeted outbound prospecting activity, • Assist prospects in choosing the appropriate product and configuration, • Negotiate and close orders based on prescribed guidelines, • Meet monthly and quarterly qualified lead and revenue objectives, • Document and manage your business within our CRM system while providing accurate forecasts to the team, • Engage with technical and non-technical employees of prospective customers at various levels and build a strong value proposition for FusionAuth, • Serve as FusionAuth’s first boots-on-the-ground EU/UK presence, providing market intelligence, regional insights, and feedback to inform product and go-to-market strategy, • Develop and maintain senior executive relationships within target accounts, navigating complex organizational structures and multi-stakeholder buying processeQualifications, • At least ten years of technical sales experience, • Selling to developers required, • Technical product experience, preferably targeting developers, • A love of learning and problem solving, • Proven success as a sales rep, with demonstrable quota attainment, • B2B SaaS or technical software sales experience required; experience selling into mid-market and enterprise accounts strongly preferred, • Ability to connect and communicate with technical customers, • Outstanding written & verbal communication, • High level of energy, motivation, initiative, commitment, and professionalism, • Competitive and focused on achieving goals; experience operating as a solo regional representative or in a first-in-market capacity strongly preferred Important Details • Application Submission: We value authentic, thoughtful responses. Copy/pasted or AI-generated answers to application questions that don’t reflect your own experience may disqualify your application., • In-Person Interview: Please be aware that participating in an in-person interview is encouraged so we can get to know each other. FusionAuth reimburses reasonable travel and lodging expenses associated with onsite interviews. If you are passionate about technology that solves real-world customer problems, and want to join a company that is moving the industry forward, FusionAuth is a perfect fit for you! Equal Employment Opportunity FusionAuth provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. | Recruiters FusionAuth does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed agreement, we reserve the right to pursue and hire candidates without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted directly to hiring managers, are deemed to be the property of FusionAuth.

Sector: Public sector Role title: PowerBI Consultant Onsite requirement: Adhoc travel Clearance Required: SC Clearance IR35 Status: Outside IR35 We are seeking a highly skilled Power BI Consultant (Principal Data Analyst) for a contract engagement to lead advanced data analysis and support the development of robust data solutions. This role is critical in providing the team with a comprehensive understanding of the data landscape, uncovering complexities, and informing mapping strategies based on a clear grasp of data logic and business rules. You'll work closely with stakeholders across the business to translate analytical findings into actionable insights, build intuitive dashboards, and guide data-driven decision-making. ? Key Responsibilities • Conduct in-depth data analysis across multiple systems to identify patterns, inconsistencies, and opportunities, • Evaluate and document the data landscape, including data sources, flows, and dependencies, • Develop and maintain Power BI dashboards and reports that deliver clear, actionable insights, • Collaborate with business and technical teams to understand data logic and business rules, • Translate complex data relationships into effective data mapping and transformation strategies, • Lead efforts in data quality assessment, validation, and improvement, • Provide expert guidance on data governance, security, and best practices, • Support stakeholder engagement through clear communication and presentation of findings ??? Required Skills & Experience • Proven experience as a Power BI Consultant, Principal Data Analyst, or similar role, • Advanced proficiency in Power BI, including DAX, Power Query, and data modeling, • Strong understanding of data structures, logic, and business rules, • Experience working with complex datasets from multiple sources (e.g., SQL, Excel, cloud platforms), • Ability to communicate insights effectively to technical and non-technical stakeholders, • Familiarity with ETL processes, data governance, and data quality frameworks, • Excellent problem-solving skills and attention to detail Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Product Owner • Annual Salary: £45,000, • Location: UK-wide, • Job Type: Full-time Join a leading UK housing and social care provider managing over 750,000 homes. We are looking for a passionate Product Owner to drive the development of digital solutions that enhance our services and positively impact communities across the UK. Day-to-day of the role: • Product Vision & Strategy: Define and communicate the product vision, ensuring alignment with strategic goals., • Backlog Management: Prioritise and manage the product backlog, focusing on delivering maximum value., • Stakeholder Collaboration: Engage with stakeholders to refine requirements, provide updates, and ensure their needs are met., • Sprint Planning: Lead sprint planning sessions, set clear goals, and ensure timely delivery of products and services., • Continuous Improvement: Analyse product performance, gather user feedback, and iterate to enhance product quality and user satisfaction. Required Skills & Qualifications:, • A minimum of 2+ years’ proven experience as a Product Owner, preferably within Agile environments., • Strong understanding of Agile Methodologies and excellent communication skills., • Ability to translate complex concepts into actionable tasks and requirements., • Experience with Product Management and Development tools such as Aha! or Azure DevOps is advantageous., • Proactive, innovative, and solution-focused approach to problem-solving., • Passionate about delivering products that make a difference., • UK Security Clearable. Benefits:, • Named in the Top 10 Best Big UK Companies to Work For in 2023 & 2024., • Inclusive culture committed to diversity, equity, and inclusion., • Meaningful work that makes a tangible impact in people’s lives., • 25 days’ annual leave plus bank holidays, with an additional 2 days for volunteering/social impact., • Comprehensive benefits package including discounts, green car scheme, private healthcare, life assurance, holiday trading, share options, and an employee assistance programme. To apply for this Product Owner position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.

Mural Health is a fast-growing clinical technology start-up that makes clinical trials easier for participants. Our mission is to eliminate any barriers participants or caregivers experience while being part of a clinical trial. Mural Health is looking to expand our team with a Customer Experience Specialist. Who are you? At Mural Health, our mission is to make clinical trials easier for participants and caregivers by eliminating barriers to participation. As a Customer Experience Specialist, based in the UK, you'll be the primary point of contact for trial participants and site coordinators, ensuring they receive timely, empathetic support that keeps them engaged and informed throughout their clinical trial journey. You'll play a critical role in delivering exceptional participant and site experiences by responding to inquiries, resolving issues, and building scalable support processes. You'll work alongside our existing US-based support team to extend our coverage globally, delivering consistent, high-quality experiences for participants and sites across time zones. This is an opportunity to help scale a support function that's already up and running — bringing your own ideas for improvement while contributing to our broader mission of making trials more accessible and participant-friendly. Role Location: Remote - UK Reports To: Director of Customer Success You will: Deliver Exceptional Support • Serve as the first point of contact for participants and site coordinators via phone, email, and support channels during EU business hours, • Respond to inquiries about payments, reimbursements, account updates, travel support and platform navigation with empathy and efficiency, • Resolve tier-1 support issues independently while collaborating with Customer Success and Implementation teams on more complex, study-specific questions, • Triage and escalate issues appropriately to ensure timely resolution, • Maintain detailed documentation of support interactions and outcomes Build Support Infrastructure • Partner with the existing support team and Customer Success leadership to refine processes, tools, and workflows develop and refine support processes, tools, and workflows, • Contribute tor and maintain comprehensive FAQ resources, knowledge base articles, and support playbooks, • Identify patterns and recurring issues, surfacing insights to the broader team to improve the support experience, • Establish and track metrics that reflect support performance and volume Advocate for Continuous Improvement • Identify patterns and recurring issues, working cross-functionally to address root causes, • Provide participant and site feedback to Product and Operations teams to inform roadmap priorities, • Contribute to team meetings and stand ups with insights on support trends and opportunities What Makes You a Strong Fit • You are an empathetic communicator: warm, patient, and clear with diverse audiences including trial participants, site coordinators, and internal stakeholders, • You are resourceful and proactive: comfortable navigating ambiguity, learning new systems quickly, and finding solutions independently, • You have strong organizational skills: able to manage multiple inquiries simultaneously while maintaining responsiveness and attention to detail, • You are process-oriented: naturally think about how to document, systematize, and improve workflows for scale, • You thrive in a collaborative environment: work effectively with cross-functional teams and seek input when needed, • You are motivated to improve patient and caregiver experiences in clinical trials Qualifications & Skills: Required: • Minimum 2 years of experience in customer support, customer service, or customer experience roles, • Experience with support ticketing systems (Zendesk, Freshdesk, or similar platforms), • Proven ability to handle phone, email, and multi-channel support with professionalism and empathy, • Excellent written and verbal communication skills, • Strong problem-solving abilities and comfort with technical troubleshooting, • Self-directed work style with ability to prioritize and manage time effectively in a remote environment Strongly Preferred: • Interest or background in healthcare, life sciences, or clinical research, • Experience supporting both end-users and professional users (e.g., patients and providers), • Experience creating support documentation, FAQs, or training materials, • Experience with or interest in data analysis and reporting to track support trends and metrics Nice to Have: • Clinical trials or healthcare operations experience, • Experience evaluating or implementing support tools and technologies, • Background in early-stage or high-growth companies Compensation: Base Salary Range £38,000 – £50,000 Mural Health is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at Mural Health, please contact careers@muralhealth.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.

Mercier Consultancy MD is thrilled to offer an opportunity for an Irish Speaking Customer Service Agent in Bulgaria, complete with fully paid relocation. This unique role invites you to be part of a dynamic team where you will provide top-tier support to Irish-speaking customers while experiencing the vibrant culture of Bulgaria. • Deliver outstanding customer service to Irish-speaking clients via phone, email, and chat, addressing a range of inquiries., • Offer clear guidance on products and services, ensuring customers receive accurate and helpful information., • Resolve customer issues and complaints with professionalism and a solution-oriented approach., • Maintain meticulous records of customer interactions in the CRM system for quality assurance., • Collaborate with colleagues and management to enhance service delivery and customer satisfaction., • Stay informed about company offerings, promotions, and updates to provide insightful service., • Fluency in Irish (both written and spoken); proficiency in English is highly beneficial., • Experience in customer service, preferred in a call center or support environment., • Excellent communication and interpersonal skills with a dedication to customer satisfaction., • Strong problem-solving abilities and a proactive attitude toward addressing challenges., • Proficient in CRM systems and adept with standard office software., • Self-motivated and capable of working independently in a team-oriented environment., • Willingness to relocate to Bulgaria and adapt to a new culture., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • And Much More...

Mercier Consultancy is excited to announce an opportunity for an Italian Speaking Customer Service Representative for our Client's Real Estate Platform. In this vital Junior role, you will provide exceptional service to our Italian-speaking customers, assisting them with inquiries related to property listings, buying, selling, and renting real estate. Your fluency in Italian will enable you to effectively communicate with clients, guiding them through the intricacies of the real estate process and providing valuable information about available properties and services. Your role will be essential in enhancing customer satisfaction and facilitating smooth transactions on our platform. • Deliver outstanding customer service in Italian through phone, email, and chat regarding real estate inquiries, • Assist customers with property searches, booking viewings, and understanding the buying or renting process, • Resolve customer issues and complaints efficiently and professionally, • Document customer interactions and maintain accurate records in our CRM system, • Collaborate with real estate agents and internal teams to ensure timely responses and effective resolution of inquiries, • Gather customer feedback to help enhance service offerings and platform usability, • Stay informed about real estate market trends and property listings, • Fluent in both Italian and English, with excellent communication skills, • Strong customer service orientation and problem-solving capabilities, • Previous experience in customer service, particularly in real estate, property management, or related fields, is preferred, • Able to manage multiple customer inquiries effectively, • Detail-oriented with strong organizational abilities, • Interest in real estate and helping customers achieve their housing goals, • Familiarity with customer support software and CRM systems is a plus, • Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel ), • Private Health Insurance, • 2 Extra Salaries Per Year, • Support In Finding Accommodation After Hotel, • Fully Paid Training, • Monthly Performance Bonus, • Free Greek Course, • And More...

Who We Are Addepar is a global technology and data company that helps investment professionals provide the most informed, precise guidance for their clients. Hundreds of thousands of users have entrusted Addepar to empower smarter investment decisions and better advice over the last decade. With client presence in more than 50 countries, Addepar's platform aggregates portfolio, market and client data for over $8 trillion in assets. Addepar's open platform integrates with more than 100 software, data and services partners to deliver a complete solution for a wide range of firms and use cases. Addepar embraces a global flexible workforce model with offices in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, and São Paulo. The Role The Design team at Addepar shapes investment professionals’ digital experiences. By designing and delivering intuitive, easy-to-use products, we help investment professionals grow their businesses and offer outstanding services to their clients. We take an agile, high-growth approach and champion a client-centered work environment with a focus on constructive feedback and collaboration. We are currently seeking a highly skilled Senior Product Designer to join our Data Management team in the UK. The ideal candidate has a passion for systematic design, scalable information architecture, streamlined workflows, and practical problem solving. You gain a deep understanding of the needs of our personas to advise your design. You enjoy diving into the details and untangling edge cases, while connecting the dots and painting the big picture. You are adept at taking on multiple threads of workstreams at the same time, addressing short-term design needs, and delivering value to users incrementally, while making strides towards the long term vision. Applicants must have, and maintain, the right to work in the United Kingdom from the first day of employment. Please note that visa sponsorship is not available for this role. What You’ll Do • Lead all design aspects of a project from start to finish, collaborating within cross-functional agile teams to deliver an elegant, delightful, and cohesive product experience for our users., • Elevate Addepar’s product experience through outstanding displays of interaction design and data visualisation., • Use user research and data to advise design concepts and influence product prioritisation, strategies, and roadmaps., • Contribute to the expansion, evolution, and adoption of the Addepar Product Language design system., • Seek out and embrace feedback from your peers and collaborators. Provide thoughtful feedback, empower, and mentor other designers on the team to do their best work. Who You Are • Ideally you'll have 5+ years of experience working in the field of Product Design, Interaction Design, or UX Design., • A portfolio showcasing proven user-centered design practices and a high degree of design craftsmanship., • Experienced in crafting web products and UI for enterprise users., • Passion in distilling complex use cases and requirements into sophisticated, scalable, optimised design solutions., • Excellent collaboration and communication skills., • A self-starter and a teammate who enjoys working in a fast-paced, agile environment., • Meticulous, with a keen eye for consistency., • Experience working with Figma, our primary design tool., • Experience in the finance industry is not required, but a huge plus. Our Values • Act Like an Owner - Think and operate with intention, purpose and care. Own outcomes., • Build Together - Collaborate to unlock the best solutions. Deliver lasting value., • Champion Our Clients - Exceed client expectations. Our clients’ success is our success., • Drive Innovation - Be bold and unconstrained in problem solving. Transform the industry., • Embrace Learning - Engage our community to broaden our perspective. Bring a growth mindset. In addition to our core values, Addepar is proud to be an equal opportunity employer. We seek to bring together diverse ideas, experiences, skill sets, perspectives, backgrounds and identities to drive innovative solutions. We commit to promoting a welcoming environment where inclusion and belonging are held as a shared responsibility. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. PHISHING SCAM WARNING: Addepar is among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from Addepar without a formal interview process. Additionally, Addepar will not ask you to purchase equipment or supplies as part of your onboarding process. If you have any questions, please reach out to _.

This opportunity is only for candidates currently residing in the specified country. Your location may affect eligibility and rates. Please submit your resume in English and indicate your level of English proficiency. At _, innovation meets opportunity. We believe in using the power of collective intelligence to ethically shape the future of AI. What we do The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe. About the Role GenAI models are improving very quickly, and one of our goals is to make them capable of addressing specialized questions and achieving complex reasoning skills. If you join the platform as a Data Science AI Trainer, you’ll have the opportunity to collaborate on these projects. Although every project is unique, you might typically: • Design original computational data science problems that simulate real-world analytical workflows across industries (telecom, finance, government, e-commerce, healthcare)., • Create problems requiring Python programming to solve (using pandas, numpy, scipy, sklearn, statsmodels, matplotlib, seaborn)., • Ensure problems are computationally intensive and cannot be solved manually within reasonable timeframes (days/weeks)., • Develop problems requiring non-trivial reasoning chains in data processing, statistical analysis, feature engineering, predictive modeling, and insight extraction., • Create deterministic problems with reproducible answers: avoid stochastic elements or require fixed random seeds for exact reproducibility., • Base problems on real business challenges: customer analytics, risk assessment, fraud detection, forecasting, optimization, and operational efficiency., • Design end-to-end problems spanning the complete data science pipeline (data ingestion → cleaning → EDA → modeling → validation → deployment considerations)., • Incorporate big data processing scenarios requiring scalable computational approaches., • Verify solutions using Python with standard data science libraries and statistical methods., • Document problem statements clearly with realistic business contexts and provide verified correct answers. How to get started Simply apply to this post, qualify, and get the chance to contribute to projects aligned with your skills, on your own schedule. From creating training prompts to refining model responses, you’ll help shape the future of AI while ensuring technology benefits everyone. • You hold a Master’s or PhD Degree in Data Science, Statistics, Mathematics, Computer Science, or related quantitative field., • You have at least 5 years of hands-on data science experience with proven business impact., • You have portfolio of completed projects and publications showcasing real-world problem-solving., • You are proficient in python programming for data science (pandas, numpy, scipy, scikit-learn, statsmodels)., • You are an expert in statistical analysis and machine learning with deep understanding of algorithms, methods, and their practical applications., • You are proficient in SQL and database operations for data manipulation and analysis., • You have experience with GenAI technologies (LLMs, RAG, prompt engineering, vector databases)., • You have good understanding of MLOps practices and model deployment workflows., • You possess knowledge of modern frameworks (TensorFlow, PyTorch, LangChain)., • Your level of English is advanced (C1) or above., • You are ready to learn new methods, able to switch between tasks and topics quickly and sometimes work with challenging, complex guidelines., • Our freelance role is fully remote so, you just need a laptop, internet connection, time available and enthusiasm to take on a challenge. Why this freelance opportunity might be a great fit for you? • Get paid for your expertise, with rates that can go up to $55/hour depending on your skills, experience, and project needs., • Take part in a part-time, remote, freelance project that fits around your primary professional or academic commitments., • Work on advanced AI projects and gain valuable experience that enhances your portfolio., • Influence how future AI models understand and communicate in your field of expertise.

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about marketing? If so, you might be our Email Campaign Specialist. SetSales is Northern Europe’s leading sales community and aims to connect and develop commercially-minded executives, decision makers in sales, and aspiring entrepreneurs. We are connecting more than 4,000 professionals from more than 15 countries every year. SetSales is part of United Media which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As of today, we have organically launched 8 media companies and acquired one. As part of the Marketing team, you have the unique opportunity to be part of building and scaling a company. By providing you with the ownership of our content marketing, we want to constantly push you out of your comfort zone. You’ll be working out of our HQ in London and to ensure a never-ending growth curve, we provide you with: • An opportunity to get operational experience in a start-up where both your work and the results are highly tangible and matter to the business, • A chance to work closely with the CEOs on our marketing execution, • Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally, • A competitive salary., • Invaluable transferable skills - boost your interpersonal, research, organisation, outreach and project management skills through experience and training. Your responsibilities will vary; however, some of them will be to: • Manage email marketing campaigns, segmenting our databases, and maximising revenue opportunities from our CRM and customer database, • Copywrite and design (with help from our Graphic Designer) emails and email campaigns to drive focus towards our events (i.e. webinars and conferences), • Continuously learn and improve future campaigns and strategies, • Acquire and activate reactive leads, • Coordinate with the Content and Sales team to ensure we reach the right target group, • Sell tickets and drive registrants by managing our marketing inbox You possess an unparalleled work ethic with a high sense of urgency. You have a relentless drive and desire to be the very best at what you do. You take ownership of everything you do, are proactive and follow through on commitments. Moreover, you’re humble and you share our passion for building and executing new businesses. Furthermore, we expect that you: • Have acquired a bachelor’s or master's degree with outstanding results, • Have a UK work permit, • Possess exceptional analytical and problem-solving skills, • Are an excellent communicator in English, writing and verbally with exceptional attention to detail. Flexible Monday - Friday we work from our office (next to Victoria Station) and do not offer remote work.

Account Manager Automotive Aftersales / Aftermarket We are working with a leading provider of market intelligence and data to the automotive aftersales market. Due to continued company growth, they have an opening for an Account Manager who can also drive business development across the UK. This is an exciting opportunity to be part of a small but growing business that is part of an international group. Our ideal candidate will have an automotive background, this could be within OEM's, aftersales departments or the aftermarket supply chain. Preferable is experience of working in a consultancy, data or solution provider to the automotive industry. Why Join Us? Salary: circa £50k depending upon experience + Bonus, OTE up to 54k Benefits: pension, 25 days holiday, equity opportunities Home based role with regular travel to London: Ideal locations include London, Oxford, Birmingham, Manchester, Glasgow, Leeds, Liverpool, Sheffield, Nottingham What you'll need: • Proven experience in the automotive aftersales/aftermarket arena., • A background in account management with a desire to develop new business within a project-based sales environment., • Experience of working with automotive OEM's, dealers or automotive consultancy firms is desirable., • A track record of managing client relationships and delivering successful projects., • The ability to manage multiple priorities and work in a fast-paced environment., • Analytical with excellent problem-solving abilities. What you'll be doing: • Account Management: understand client objectives, challenges and requirements to deliver customised solutions; ensure client satisfaction; identify commercial opportunities., • Business Development: Identify and pursue new business opportunities; develop strategies in expand the client base; prepare commercial proposals, presentations and pitches., • Project delivery: oversee the production, delivery and presentation of projects for clients; maintain communication with stakeholders throughout the project lifecycle., • Market insight and strategy: keep abreast of industry trends, challenges and new technologies; contribute to the development of new products and services. What's Next? If you are an Account Manager with exposure to the automotive industry, apply now in confidence to our retained recruitment partner, Kayleigh Bradley at Glen Callum Associates Ltd. Call Kayleigh directly at for an informal chat. Job Reference - Account Manager - Automotive Aftersales / Aftermarket 4243KB Glen Callum Associates is a trusted international recruitment company serving the automotive markets worldwide.

Data and AI Engineer - Remote Remote, with occasional travel to client sites Profectus Recruitment are proud to be partnered with a fast-growing and forward-thinking start-up that is harnessing the power of data and artificial intelligence to deliver transformational impact to business owners and investors alike. This is an exceptional opportunity to join a business that is already making waves across multiple industries, delivering cutting-edge AI-driven solutions tailored to real-world problems. Our client is on the lookout for a Data and AI Engineer who is not only technically excellent but also thrives in client-facing environments. This is a remote role with the flexibility to manage your own time, although you’ll occasionally travel to meet clients and deliver solutions face-to-face. You’ll work closely with the Director of Products to design and implement scalable, production-ready AI systems that directly shape strategic decision-making for clients. What we’re looking for: We are keen to hear from individuals who demonstrate a balance of technical strength, curiosity, and entrepreneurial spirit. This role would suit someone who wants to take ownership of their work, enjoys solving complex challenges, and can build strong relationships with clients. Key Attributes: • Excellent stakeholder management skills, with a proven ability to build trust and communicate clearly, • Confident presenting technical solutions to clients through demos and workshops, • Naturally curious and highly motivated to explore innovative problem-solving, • Demonstrates initiative and a proactive, ownership-driven mindset Technical Experience:, • Proven experience designing and maintaining secure, scalable applications using AWS, GCP, or Azure, • Skilled in Python and SQL, with a passion for turning data into insights, • Experience building and deploying CI/CD pipelines, • Solid background in data modelling and data transformation for analytics and AI, • Hands-on experience working with or applying Large Language Models (LLMs) to real-world use cases, • Collaborative, client-focused approach to delivering tailored technical solutions Qualifications & Experience:, • A degree (BSc or MSc) in Computer Science, Data Science, Engineering, or a related field, • Minimum of 2 years in a similar role with demonstrable project delivery experience Please note if you aren’t willing to travel semi-regularly within the UK to meet with clients and / or aren’t looking for this client facing aspect of the role then please do not apply.

Envirogen Group UK Limited is currently seeking a skilled and experienced individual to join our team as Senior Project Manager. As a global leader in water and wastewater treatment solutions, Envirogen is committed to delivering innovative technology and exceptional service to our clients. As a Senior Project Manager, you will be responsible for overseeing and managing all aspects of water and wastewater treatment projects from inception to completion. Your main responsibilities will include developing project plans, setting milestones, coordinating resources, managing budgets, and ensuring project delivery within scope, on time, and within budget. You will also be responsible for managing relationships with clients, subcontractors, and other stakeholders to ensure successful project execution. The ideal candidate for this position will have a proven track record in project management, preferably in the water and wastewater treatment industry, managing capital projects. Strong leadership, communication, and problem-solving skills are essential for effectively coordinating project teams and addressing project challenges. Additionally, a customer-focused mindset and the ability to build strong relationships with clients are crucial for success in this role. If you are passionate about project management, possess strong leadership abilities, and have a deep understanding of the water and wastewater treatment industry, we would love to hear from you. Join the Envirogen team and help us make a positive impact on the environment through our innovative solutions. • Proven track record in project management, in capital projects, preferably in the water and wastewater treatment industry., • Strong leadership and communication skills., • Ability to effectively plan, coordinate, and manage resources., • Experience in managing project budgets and ensuring project delivery within scope and on time., • Customer-focused mindset and ability to build strong relationships with clients. Car Allowance Private healthcare Purchase extra annual leave

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about marketing? If so, you might be our Email Channel Manager. HRtechX is a world leading HRtech community, connecting industry executives, entrepreneurs and professionals. We are a start-up on a growth journey who help leaders evolve and create stronger businesses through people and technology. We aim to address the challenges and opportunities for HR and HR Tech. We bring together the most influential executives, investors, and entrepreneurs to share their insights on how technology will shape the future of HR, as well as forge long lasting partnerships and client relationships. HRtechX is part of United Media which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As of today, we have organically launched 8 media companies and acquired one. As part of the Marketing team, you have the unique opportunity to be part of building and scaling a company. By providing you with the ownership of our content marketing, we want to constantly push you out of your comfort zone. You’ll be working out of our HQ in London and to ensure a never-ending growth curve, we provide you with: • An opportunity to get operational experience in a start-up where both your work and the results are highly tangible and matter to the business, • A chance to work closely with the CEOs on our marketing execution, • Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally, • A competitive salary., • Invaluable transferable skills - boost your interpersonal, research, organisation, outreach and project management skills through experience and training. Your responsibilities will vary; however, some of them will be to: • Manage email marketing campaigns, segmenting our databases, and maximising revenue opportunities from our CRM and customer database, • Copywrite and design (with help from our Graphic Designer) emails and email campaigns to drive focus towards our events (i.e. webinars and conferences), • Continuously learn and improve future campaigns and strategies, • Acquire and activate reactive leads, • Coordinate with the Content and Sales team to ensure we reach the right target group, • Sell tickets and drive registrants by managing our marketing inbox You possess an unparalleled work ethic with a high sense of urgency. You have a relentless drive and desire to be the very best at what you do. You take ownership of everything you do, are proactive and follow through on commitments. Moreover, you’re humble and you share our passion for building and executing new businesses. Furthermore, we expect that you: • Have acquired a bachelor’s or master's degree with outstanding results, • Have a UK work permit, • Possess exceptional analytical and problem-solving skills, • Are an excellent communicator in English, writing and verbally with exceptional attention to detail. Flexible Monday - Friday we work from our office (next to Victoria Station) and do not offer remote work.

Senior Technical Account Manager - Unified Communications / CCaaS Applicants must be based in Germany and able to speak professional level German (C1 and above) Our client is a market leader in Unified Communications & Contact Centre solutions. A leader within the magic quadrant and partnered with global corporations to provide innovative & secure unified CX solutions. The role of Senior Technical Account Manager is a technical support and customer management role. Helping with on-boarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. You will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. This position is best suited to someone working in customer success and/or technical account management with good depth of technical experience within Unified Comms, Telecoms or Contact Centre services. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • Knowledge of Unified Communications and/or Contact Centre Technology including;, • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. Applicants must be located in Germany with right to work. Hit apply to take your career to the next level. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about marketing? If so, you might be our Email campaign Manager. HRtechX is a world leading HRtech community, connecting industry executives, entrepreneurs and professionals. We are a start-up on a growth journey who help leaders evolve and create stronger businesses through people and technology. We aim to address the challenges and opportunities for HR and HR Tech. We bring together the most influential executives, investors, and entrepreneurs to share their insights on how technology will shape the future of HR, as well as forge long lasting partnerships and client relationships. HRtechX is part of United Media which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As of today, we have organically launched 8 media companies and acquired one. As part of the Marketing team, you have the unique opportunity to be part of building and scaling a company. By providing you with the ownership of our content marketing, we want to constantly push you out of your comfort zone. You’ll be working out of our HQ in London and to ensure a never-ending growth curve, we provide you with: • An opportunity to get operational experience in a start-up where both your work and the results are highly tangible and matter to the business, • A chance to work closely with the CEOs on our marketing execution, • Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally, • A competitive salary., • Invaluable transferable skills - boost your interpersonal, research, organisation, outreach and project management skills through experience and training. Your responsibilities will vary; however, some of them will be to: • Manage email marketing campaigns, segmenting our databases, and maximising revenue opportunities from our CRM and customer database, • Copywrite and design (with help from our Graphic Designer) emails and email campaigns to drive focus towards our events (i.e. webinars and conferences), • Continuously learn and improve future campaigns and strategies, • Acquire and activate reactive leads, • Coordinate with the Content and Sales team to ensure we reach the right target group, • Sell tickets and drive registrants by managing our marketing inbox You possess an unparalleled work ethic with a high sense of urgency. You have a relentless drive and desire to be the very best at what you do. You take ownership of everything you do, are proactive and follow through on commitments. Moreover, you’re humble and you share our passion for building and executing new businesses. Furthermore, we expect that you: • Have acquired a bachelor’s or master's degree with outstanding results, • Have a UK work permit, • Possess exceptional analytical and problem-solving skills, • Are an excellent communicator in English, writing and verbally with exceptional attention to detail. Flexible Monday - Friday we work from our office (next to Victoria Station) and do not offer remote work.

This opportunity is only for candidates currently residing in the specified country. Your location may affect eligibility and rates. Please submit your resume in English and indicate your level of English proficiency. At _, innovation meets opportunity. We believe in using the power of collective intelligence to ethically shape the future of AI. What we do The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe. About the Role GenAI models are improving very quickly, and one of our goals is to make them capable of addressing specialized questions and achieving complex reasoning skills. If you join the platform as a Machine Learning expert, you’ll have the opportunity to collaborate on these projects. Although every project is unique, you might typically: • Design original computational STEM problems that simulate real scientific workflows., • Create problems that require Python programming to solve., • Ensure problems are computationally intensive and cannot be solved manually within reasonable timeframes (days/weeks)., • Develop problems requiring non-trivial reasoning chains and creative problem-solving approaches., • Verify solutions using Python with standard libraries (numpy, pandas, scipy, sklearn)., • Document problem statements clearly and provide verified correct answers. How to get started Simply apply to this post, qualify, and get the chance to contribute to projects aligned with your skills, on your own schedule. From creating training prompts to refining model responses, you’ll help shape the future of AI while ensuring technology benefits everyone. • You hold a Master’s or PhD Degree in Computer Science, Mathematics, Physics, Engineering, or a similar STEM field., • You have at least 5 years of Machine Learning experience with proven business impact., • Strong programming skills in Python (numpy, pandas, scipy, sklearn)., • Solid understanding of numerical methods and computational algorithms., • Research or industry experience involving computational problem-solving., • Your level of English is advanced (C1) or above., • You are ready to learn new methods, able to switch between tasks and topics quickly and sometimes work with challenging, complex guidelines., • Our freelance role is fully remote so, you just need a laptop, internet connection, time available and enthusiasm to take on a challenge. Why this freelance opportunity might be a great fit for you? • Get paid for your expertise, with rates that can go up to $55/hour depending on your skills, experience, and project needs., • Take part in a part-time, remote, freelance project that fits around your primary professional or academic commitments., • Work on advanced AI projects and gain valuable experience that enhances your portfolio., • Influence how future AI models understand and communicate in your field of expertise.

World Class Defence Organisation based in Bolton (this role will be a split between Working From Home and Onsite) is currently looking to recruit a Quality Engineer subcontractor on an initial 6 month contract. Hourly Rate: £30 - £40 per hour (Umbrella). Hours worked over 37 hours per week are paid at a time and a quarter Overtime rate. Contract Duration: 6+ Months (very much long-term and ongoing thereafter). Quality Engineer Job Description: The department are seeking an experienced and highly motivated Quality professional to join the Quality Assurance Team in Bolton, providing support to the Manufacturing Business Units. The successful candidate will be responsible for: • To provide problem-solving expertise to overcome operational challenges, • Lead and support Kaizen events and workshops, driving rapid improvement and engaging cross-functional teams, • Assess internal and external trends to see opportunities for operational improvement, • To engage with cross functional teams, fostering a culture of continuous improvement and promoting data driven decision making, • Collate, validate and analyse complex data sets to identify trends and priorities, • Mentor, coach and build team capability to achieve sustainable process improvements Skills and Experience required: • To demonstrate relevant work experience ideally backed up with qualifications, • Ideally Black Belt or equivalent with experience, • Demonstrate excellent analytical skills with the ability to use data to identify trends and drive improvements, • Some electrical / electrical test experience would be an advantage, • Ability and confidence to report to all levels of the business, • Good planning and organising skills to ensure multiple tasks are prioritised and monitored to deliver set objectives, • Highly self-motivated and demonstrate a determination and persistence to deliver results despite obstacles and setbacks

Want a soul-sucking call centre job? Yeah, neither do we. We’re not here to read scripts or tick boxes. We’re here to shake things up, to make energy better for our customers and the planet. That means real conversations, real problem-solving, and real impact. 💜 Your team? The best bunch of people you’ve ever worked with—curious, driven, and just as passionate about changing the industry as you are. No egos, no corporate nonsense—just a group of brilliant minds tackling challenges together. ⚡ It’s not always easy—but it’s worth it. We move fast. Things change. Just when you think you’ve nailed it—BOOM—something new to learn. But if you love a challenge and thrive in a fast-paced environment, we’ll have your back every step of the way. • ⚡ Making energy easy. Cutting through the jargon and helping customers understand their bills, meters, and tariffs without the headache., • 💡 Solving problems like a pro. Whether it’s a billing query, a meter issue, or a complex energy conundrum – you’ll be on it, finding the best fix fast., • 📞 End-to-end service. No endless transfers or passing the buck – you’ll handle queries from start to finish, including complaints, making sure customers get the right help the first time., • 🧠 Thinking on your feet. No scripts, no robotic responses – just real conversations where you listen, understand, and deliver solutions that make sense., • ❤️ Treat every customer with the care you’d give gran. We believe in warmth, kindness, and going the extra mile – because that’s what good service looks like., • 🌍 Making a difference. Whether it’s helping someone struggling with their energy bills or advising on greener energy choices, you’ll have a real impact., • ⭐ Live for great customer service. You get a kick out of helping people and making their day that little bit better., • 🧐 Ask questions and embrace change. Things move fast here – you’ll love learning new things and rolling with the punches., • 🤝 Have each other’s backs. No egos, no lone rangers – just a team of brilliant people supporting each other to do their best., • 🌱 Care about the planet. We’re fighting climate change, and we want people who share our passion for a greener future., • 💡 Spot problems and fix them. If something’s not working, you’ll be the first to figure out a better way – and make it happen, • 💪 Tackle tough calls head-on. Some conversations will be challenging, and some days will be non-stop – but you’ll take it in stride, stay cool under pressure, and keep finding solutions., • 🤝 Look out for those who need it most. From customers struggling to pay their bills to those in vulnerable situations, you’ll bring empathy, patience, and the right support every time. What’s in it for you? 👀💡 🚗 EV salary sacrifice – drive electric & save 💰 🚴 Cycle-to-work scheme 📈 Share options – own a little piece of the pie 🥧 🍏 Fully stocked kitchens – snacks = fuel = happiness 🎉 Weekly ‘Family Dinner’ catch-ups Sound like your kind of place? We want to hear from you A bit about the role:Location - Home based roleOur need - Immediate startersSalary - £24,600Hours - Full Time Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you, this is what you can expect - First Stage Interview – You’ll be able to speak to one of the team or record your responses to pre-set questions at a time that fits you. This gives you the flexibility to showcase your skills without needing to be available for a live interview. Prep Call – After your first interview, you’ll arrange a call with someone from the Talent Team. They'll give an overview of what you need to know to succeed in the next stage, the Discovery Day. Discovery Day – This is an opportunity to meet potential future colleagues and participate in activities, including group exercises, role plays, and one-on-one interviews. It's designed to give you a taste of the company culture and the type of work involved. Final Interview – The last stage is the final interview, where you'll visit the office, meet two of our leadership team, and have a chance to ask any final questions. It’s also your opportunity to see the work environment before making your decision. Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at _ and we’d love to help! Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A. We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier. If you want to do the best work of your career, this is the right place. Our Engineering team tackles the toughest challenges, so our users never have to. Real-time infrastructure, AI-native architecture, and a frontend that feels effortless — all powered by a team that moves fast, thinks rigorously, and holds an exceptionally high bar for quality. We’re hiring Attio’s first dedicated Data Engineering Lead to build the infrastructure, pipelines and standards that enable the company to operate on reliable, trusted data at scale. As our inaugural Lead Data Engineer, you’ll own and evolve our internal data platform end-to-end — improving reliability, enabling better decision-making, and shaping the long-term foundations of data across the business. Your work will directly support teams across Product, Engineering, Marketing, Finance and Go-To-Market. We see this as far more than a traditional Data Engineering role. It’s an opportunity to define and shape Attio’s future data capability from the ground up — operating as a highly hands-on senior IC initially, whilst helping establish the foundations, standards and strategic roadmap for how the broader data function evolves over time. The role is ideally suited to someone who enjoys bringing structure to ambiguity, solving complex infrastructure challenges, and working closely with the business in a fast-moving, product-led environment. We’re looking for someone who is equally comfortable being hands-on and building, whilst also thinking strategically about how scalable data systems, processes and teams should evolve over time. Build and stabilise core data infrastructure: Design, build and maintain reliable, scalable pipelines and systems that ensure data flows correctly across the business and support critical operational and reporting workflows. Improve data reliability and observability: Own and improve the quality, resilience and maintainability of Attio’s broader data infrastructure — helping reduce operational risk and improve trust in the data underpinning the business. Shape Attio’s future data architecture: Partner closely with Product, Engineering and business stakeholders to define how our data platform should evolve over time, balancing immediate business needs with long-term scalability. Enable better business decision-making: Help create the foundational datasets, transformations and infrastructure required to support experimentation, analytics and operational reporting across the company. Operate as a senior technical leader: Bring clarity and direction within ambiguity — taking loosely defined problems, creating clear plans of execution, and driving outcomes with a high degree of ownership and autonomy. Help build the future data function: Contribute toward defining best practices, technical standards and longer-term hiring plans as Attio’s data capability matures and scales over time. Strong Data Engineering foundations: Deep hands-on experience designing and maintaining modern data infrastructure, pipelines and transformation layers within cloud-native environments. Technical depth across modern data tooling: Strong hands-on Data Engineering capability across modern tooling such as BigQuery, DBT, SQL and Python (or equivalent ecosystems e.g. Snowflake). Startup or scale-up experience: You’ve operated within fast-moving product or engineering-led environments and understand how to balance speed, ambiguity and long-term technical quality. Translation across abstraction levels: Able to move fluently between ambiguous business problems and precise technical implementation by translating effectively in both directions. Quantitative reasoning: Able to translate ambiguous business concepts (e.g. “activated workspace” or “qualified lead”) into clear, measurable and defensible definitions, with strong judgement around whether resulting outputs represent meaningful signal or simply noise. High ownership and autonomy: Comfortable operating as a senior IC with minimal direction. You have experience being responsible for problems end-to-end and driving them through to resolution. Pragmatic technical leadership: You’re able to bring structure and prioritisation to unclear problem spaces, communicate effectively with both technical and non-technical stakeholders, and influence decisions across the business. Commercial and operational awareness: You understand that data infrastructure is not just an engineering problem: it directly impacts product velocity, reporting accuracy, experimentation capability and commercial performance. Bias for action: You move with urgency, enjoy solving difficult problems, and are equally comfortable operating strategically as you are rolling up your sleeves and building directly. UK benefits Competitive salary of £115,000 - £145,000 Equity in an early-stage tech company on an incredible trajectory 25 days holiday plus local public holidays Apple hardware Private medical insurance through AXA Pension contribution through Hargreaves Lansdown Enhanced family leave Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta, and Split so far) Initial Conversations 30-minute introductory call with a member of our Talent team 45-minute conversation with our CTO & Co-Founder Core Interviews System Architecture & Technical Foundations session with our Staff Product Engineer Data Analysis & Commercial Reasoning session with our Product Lead - Growth Final Stage 30-minute closing conversation with our CEO Optional team meet-and-greet (on request) Offer call (if it’s a mutual fit)

This opportunity is only for candidates currently residing in the specified country. Your location may affect eligibility and rates. Please submit your resume in English and indicate your level of English proficiency. At _, innovation meets opportunity. We believe in using the power of collective intelligence to ethically shape the future of AI. What we do The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe. About the Role GenAI models are improving very quickly, and one of our goals is to make them capable of addressing specialized questions and achieving complex reasoning skills. If you join the platform as a Data Science AI Trainer, you’ll have the opportunity to collaborate on these projects. Although every project is unique, you might typically: • Design original computational data science problems that simulate real-world analytical workflows across industries (telecom, finance, government, e-commerce, healthcare)., • Create problems requiring Python programming to solve (using pandas, numpy, scipy, sklearn, statsmodels, matplotlib, seaborn)., • Ensure problems are computationally intensive and cannot be solved manually within reasonable timeframes (days/weeks)., • Develop problems requiring non-trivial reasoning chains in data processing, statistical analysis, feature engineering, predictive modeling, and insight extraction., • Create deterministic problems with reproducible answers: avoid stochastic elements or require fixed random seeds for exact reproducibility., • Base problems on real business challenges: customer analytics, risk assessment, fraud detection, forecasting, optimization, and operational efficiency., • Design end-to-end problems spanning the complete data science pipeline (data ingestion → cleaning → EDA → modeling → validation → deployment considerations)., • Incorporate big data processing scenarios requiring scalable computational approaches., • Verify solutions using Python with standard data science libraries and statistical methods., • Document problem statements clearly with realistic business contexts and provide verified correct answers. Compensation On this project, contributors can earn up to $55 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements. How to get started Simply apply to this post, qualify, and get the chance to contribute to projects aligned with your skills, on your own schedule. From creating training prompts to refining model responses, you’ll help shape the future of AI while ensuring technology benefits everyone. • You hold a Master’s or PhD Degree in Data Science, Statistics, Mathematics, Computer Science, or related quantitative field., • You have at least 5 years of hands-on data science experience with proven business impact., • You have portfolio of completed projects and publications showcasing real-world problem-solving., • You are proficient in python programming for data science (pandas, numpy, scipy, scikit-learn, statsmodels)., • You are an expert in statistical analysis and machine learning with deep understanding of algorithms, methods, and their practical applications., • You are proficient in SQL and database operations for data manipulation and analysis., • You have experience with GenAI technologies (LLMs, RAG, prompt engineering, vector databases)., • You have good understanding of MLOps practices and model deployment workflows., • You possess knowledge of modern frameworks (TensorFlow, PyTorch, LangChain)., • Your level of English is advanced (C1) or above., • You are ready to learn new methods, able to switch between tasks and topics quickly and sometimes work with challenging, complex guidelines., • Our freelance role is fully remote so, you just need a laptop, internet connection, time available and enthusiasm to take on a challenge. Why this freelance opportunity might be a great fit for you? • Take part in a part-time, remote, freelance project that fits around your primary professional or academic commitments., • Work on advanced AI projects and gain valuable experience that enhances your portfolio., • Influence how future AI models understand and communicate in your field of expertise.

About Us Role Summary We are seeking a Marketing Manager to join the EMEA North Region on a 12-month Fixed Term Contract. Reporting to the Marketing Director for EMEA North, this role is instrumental in driving demand generation through direct involvement in planning, executing, and measuring impactful regional campaigns and events. You will collaborate closely with other regional marketing teams across EMEA and work closely with sales teams to deliver measurable results. • Lead and Execute Direct Marketing Activities: Own the end-to-end development and execution of direct marketing initiatives targeting end users in the EMEA North region. This includes implementing centrally managed campaigns as well as creating and delivering region-specific activities such as localised campaigns and on-the-ground events., • Drive Demand Generation with Accountability: Take full ownership of demand generation outcomes, including the execution of marketing campaigns, tracking OKRs, analysing lead funnel performance, and identifying ways to improve marketing contribution to pipeline and revenue., • Hands-On Customer Advocacy: Collaborate closely with the sales team to produce high-impact customer case studies—both video and written—managing every stage of production from concept through to publication., • Sales Alignment & Stakeholder Engagement: Build and maintain close partnerships with the EMEA North sales management team. Ensure marketing activities—including campaigns, events, digital programs, and telemarketing—are effectively delivered and aligned with sales priorities., • Plan, Execute, and Report: Create and manage a quarterly marketing plan with clearly defined KPIs. Be directly involved in delivering activities and provide transparent reporting on results and ROI., • Budget Management: Own and manage the marketing budget for direct marketing in EMEA North. Make data-driven decisions to ensure that all spend contributes to agreed OKRs and delivers measurable business impact., • Contribute to Team Success: Actively participate as part of the Field Marketing team, sharing ideas and feedback to improve performance across the region., • A proactive, execution-oriented mindset with a passion for delivering results in a dynamic, fast-paced, B2B global environment, • Demonstrated experience in planning and executing multi-channel marketing campaigns, • Strong background in event management and ability to manage end-to-end logistics and delivery, • Analytical and problem-solving skills to measure and optimise campaign performance, • Excellent communication and presentation skills, • Experience working cross-functionally and managing multiple stakeholders, • Proficiency in marketing analytics tools, preferably Power BI, • Ability to work autonomously while contributing to a collaborative team culture, • Degree in Marketing or Business (preferred), • CIM or equivalent qualification (or working towards) Requirement to work as part of global organisation and ability to flex hours to work across multiple time zones Occasional travel across the region to attend events and team meetings #B2 Ready to Join Us?At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos?· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit· Employee-led diversity and inclusion networks that build community and provide education and advocacy· Annual charity and fundraising initiatives and volunteer days for employees to support local communities· Global employee sustainability initiatives to reduce our environmental footprint· Global fitness and trivia competitions to keep our bodies and minds sharp· Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To YouWe’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data ProtectionIf you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy _

HR Generalist Location: Coventry (Hybrid 2 days after probation) Salary: £29,000–£31,000 Join an Award-Winning Business That Puts People First We’re a leading national commercial cleaning and associated services provider — and proud winners of the European Cleaning & Hygiene Awards 2025: Best Company to Work For. The Opportunity The HR Generalist will support the HR Director, Head of HR and other HR members in all HR’s practices and objectives that will provide an employee-oriented high-performance culture within the business. You will be required to perform in all HR functions, including ER, TUPE and Restructure process, HR Admin management, Talent and Performance Management, and rapidly learn to overcome challenges. Reporting directly to the Head of HR and working closely with colleagues to ensure all HR duties are undertaken in accordance with employment law, company policy and ensuring any risk to the business is minimised. What You’ll Be Doing HR duties: • Support, develop and implement all HR related processes and strategies aligned to the business objectives, including clause ER case management., • Support and coach the management team on all people leadership matters, including business change and transformation. Forming strong relationships with the management team to be able to challenge and coach in a high-performance environment., • Partner the management team to project manage organisational and procedural changes within the business area., • Be responsible for all HR management and development (including ER/Case Management, TUPE/Restructuring procedures, recruitment and selection practices, discipline, grievance, mentoring, absence management, contracts, training and development, talent management, succession planning, driving performance appraisals and any other HR related issues)., • Monitor, manage and measure and report on HR issues, opportunities and development plans and achievements within agreed formats and timescales, including clause ER case management for the assigned areas, • Continuously Liaise with Managers to understand their HR requirements, reduce ER cases across all categories, and ensure they are fully informed of the HR objectives to drive the organisation forward., • Keep up to date with HR legislation and provide relevant training as when required, as well as per agreed schedule, • Update the company server with timely, relevant forms, policies and procedures to ensure accessibility for employees at all times., • To facilitate as a mediator when required to try and resolve employee grievances. Admin Related: • End to end TUPE management and related documents preparation (TUPE in /TUPE out), • Support the Recruitment Department with the entire onboarding process including but not limited to, creating and/or managing: Internal ads, offer letter & employment contracts, and arranging induction/onboarding experience, • Carry out Right to Work checks for current employees who’s right to work are due to expire and right to work checks for all new hires., • Maintain records of personnel-related data (payroll, personal information, leaves) in both paper and the database and ensure all employment requirements are met, • Liaise with other departments or functions (payroll, IT, SHEQ etc) when required, • Support the Payroll Department by providing the relevant documentation/information in a timely manner, • Carry out the DBS checks for all and current employees, • Carry out the applications for passes for the Virgin Contract, • Ensure that the Probation Procedure it is being adhered to and all parties involved are following it, • Carry out reference checks for new employees, • Manage the HR inbox in a timely and professional manner, • Produce and submit reports on general HR activity on a monthly basis, • Assist in ad-hoc HR projects, • Ready to perform any ad-hoc HR management related duties instructed by the Head of HR or HR Director. Recruitment duties: • Manage recruitment needs for the company such as in-house advertisement for senior positions., • Creating and continually improving offer letters and contracts of employment, whilst managing the timely distribution of such documents. Training duties: • Manage a training plan that details required training that is delivered within the agreed/specific timescales and ensure outcomes are appropriately measured and reported on., • Liaise with other managers to understand all necessary aspects of their learning and development needs, and to ensure they are fully informed of corporate learning and development objectives., • Develop and deliver training and communications materials to support learning and development needs., • Ensure training activities meet and integrate with company strategies and policies., • Write and deliver training lessons to continue personal development of Line Managers throughout the company., • Manage the organisation and delivery of company induction sessions, including writing and delivering the presentations., • Maintain the currency of the Training Matrix and share the information company-wide. Officer Responsibilities: • To assist and advise Company managers/directors on HR policy, practice, procedure and issues., • To represent the company in a positive, professional manner at all times. What We’re Looking For • Prioritisation and time management, • Proven track record as a HR generalist, in an HR environment, • Officer/Adviser/Generalist role, • Interpersonal relationships, discretion and confidentiality, • Knowledge of employment law, ER processes, Right to Work and DBS checks, TUPE law and ER practices, • Experience of report writing utilising excel, word and power point, • Ability to communicate at all levels, • Problem solving skills, • Ability to innovate to create and implement continuous, • improvement initiatives, • Experience of designing and writing HR policies, procedures, offers, • and contracts of employment, • Adaptability and flexibility – willing to work on a variety of projects and perform in multiple roles Other Requirements: • Flexibility to work at multiple locations with nation travel involved (up to 2-4 nights per month away from home maybe expected on occasion to meet business requirements), • Excellent IT and Microsoft skills The Package • £29,000–£31,000 basic salary, • Performance bonus, • 35 days holiday (including bank holidays), • Hybrid working (up to 2 days from home following 6 month probation)

The Rank Group is growing rapidly within both our Venues and Digital businesses. If you’re not sure who we are, you may be more familiar with us through our iconic brands; Mecca Bingo and Grosvenor Casino. We have most recently acquired Stride Gaming, which, together with our existing Digital business, forms Rank Interactive. We employ circa 8,000 people globally, with our UK office functions being located in Maidenhead (Head Office), Sheffield (Customer Solutions Hub), London (Digital) and a further office in Gibraltar, which is home to our existing Rank Digital function. We are evolving as a business and are adding some exciting new brands and concepts to our venues and digital offering. By joining an office-based or operational function with us, you’ll instantly be part of a high-performing and inclusive culture, which works closely to support our Customer-facing teams. An exciting opportunity for a Reward Business Partner who will support the Reward team and wider People team through knowledge and understanding of Reward policies and procedures. Key aspects of the role are data analytics and supporting with compensation management in Dayforce (Rank’s HR system). Join our dynamic team as a Reward Business Partner and take on a pivotal role in shaping our people experience across the group! • Responsible for data maintenance, researching, analysing and reporting/presenting findings and information on reward topics and activities., • Collaborate on implementing, and maintaining reward practices, processes, and procedures to drive organisational success., • Provide support for the annual salary and bonus review cycle, leveraging our internal HRIS tools to ensure seamless execution., • Develop and analyse pay data models for annual pay review budgets, serving as the go-to expert for pay review technology., • Manage salary survey submissions and benchmarking processes, ensuring robust analysis of survey and market data., • Champion pay equity, internal alignment, and compliance by performing thorough job evaluations and benchmarking activities., • First level contact for reward team on all systems related issues, maintenance, development and application., • Partner with the People Experience team to ensure smooth invoice approvals and reporting. Also input to reward operational processes where necessary., • Strong analytical skills to interpret and present data with actionable insights., • Advanced Excel expertise, including building formula-driven models and handling complex tasks., • Proven experience in job evaluation, salary benchmarking across multiple countries, and rewards/financial analytics, • Problem-solving mindset with a practical approach to identifying and discussing solutions., • Highly organised, with strong data management habits and attention to detail. #LI-IZ1 #LI-Hybrid Join us to unlock benefits and opportunities that will boost your career journey in a vibrant, inclusive and fulfilling work environment – so you can #BeYourself Wellbeing@Rank is important... From hybrid working and colleague support networks to menopause support and weekly PepTalks, we’re here for you. We’ll also invest in your growth by providing development opportunities, leadership training and cutting-edge industry certifications so you have the tools and resources to help you work, win and grow with us. Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe. From pensions to bonus schemes, and private medical insurance to life insurance – we've got you covered. *Our benefits vary by brand and/or location. Please have a chat with your local Talent Acquisition specialist to find out what’s in place in your location. The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.

Belkins, a front-runner in B2B appointment-setting, is now bringing its expertise and dynamic energy to the UK. Having established strong leadership in North America, our next ambitious step is to develop a dedicated team right here in the UK to propel local businesses to new heights with our powerful growth strategies. With a storied track record of delivering outstanding value to our clients in the USA - highlighted by awards such as #1 agency by Inc. Regionals and Top Global Service Provider by Clutch - we are excited to replicate this success in the UK. We're actively seeking passionate individuals to join our expanding team. This is more than just a job; it's a chance to be at the heart of our growth journey, influence outcomes, and redefine the future of B2B sales and marketing in the UK. If you're ready to make a significant impact and grow with a globally recognized leader, Belkins is your next move. Currently, we're looking for a results-driven, communicative, and ambitious Sales Development Representative to join our team. As an SDR, you’ll drive success for our clients by engaging with potential customers, generating new business opportunities, and ensuring a steady flow of high-quality appointments. In this role, you'll be on the front lines of outreach, actively making calls, holding conversations, and building relationships that turn prospects into sales opportunities. You’ll represent clients across various industries, executing outbound strategies and refining your approach to maximize conversions. • Spearhead Outreach: Champion a multi-channel approach (Email, LinkedIn, Phone) to engage prospects and secure qualified sales meetings;, • Global Representation: Act as the commercial face for diverse UK, US, and EU clients, generating new business through targeted outbound campaigns;, • Craft Bespoke Messaging: Move beyond scripts. Create tailored, context-aware communication that resonates with decision-makers and handles objections with finesse;, • Insight-Led Strategy: Analyse campaign metrics to identify trends, report on ROI, and deliver actionable recommendations to optimise the strategy;, • Master the Tech Stack: Utilise industry-leading tools (Reply.io, HubSpot, Expandi, Zoho, Salesforce, Google Workspace, Outlook, and Calendly) to manage your pipeline with precision;, • Knowledge Sharing: Keep your finger on the pulse of sales trends and champion best practices across the team., • You’re an Articulate Communicator: You possess an impeccable command of written and spoken English;, • You Have a Track Record: You bring at least 2 years of commercial success in an SDR or client-facing role;, • You’re Tech-Native: You are proficient with CRM systems, Google Workspace, and modern sales tools;, • You’re Adaptable: You are comfortable managing a schedule across UK, EU, and US time zones;, • You Own Your Outcome: You are a self-starter who thrives on problem-solving and continuous growth;, • Contract Type: You are comfortable working on a self-employed / B2B contract basis.What to Expect in Our Recruitment Process:1) 30-minute prescreen with a recruiter – a friendly chat to get to know you, your experience, and what excites you about the role2) Test assignment – a practical task to show off your skills and how you approach real challenges3) Interview with the hiring team – a deeper conversation to explore your experience, style, and fit with the team (plus a live role-play to see your sales skills in action)4) Final interview with the Managing Director – a chance to meet leadership, ask questions, and see the bigger pictureWe’ve designed the process to be clear, fair, and an opportunity for you to shine at every stage. If this all sounds exciting to you, go ahead and submit your application! At Belkins, we care deeply about our team members, and we prove it through: Competitive Pay: Your dedication deserves more than recognition; it deserves compensation that matches your expertise. Remote-First Flexibility: We’ve transitioned to a fully remote environment so you can work where you're most productive. Our flexible hours help you stay agile and focused. Professional Growth: We’re a launchpad for your career. Through regular feedback, 1:1s, internal mobility, and knowledge-sharing, your growth is enabled and celebrated. We also maintain an internal wiki for insights and a library of the latest business books to keep you sharp. Well-being focus: Your mental health is a priority. We offer mental health lectures and support for your overall well-being. Recharge Time: We prioritize your rest with 20 paid vacation days, parental leave, fully covered sick days, and unlimited days off for unexpected needs. Global Sync: We align with U.S. holidays to keep our global teams in sync. Memorable Team Experiences: Work hard, play hard — even from a distance. Our online team-building events and all-hands gatherings bring humor, memes, and a lively atmosphere that makes teamwork genuinely fun.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

This opportunity is only for candidates currently residing in the specified country. Your location may affect eligibility and rates. Please submit your resume in English and indicate your level of English proficiency. At _, innovation meets opportunity. We believe in using the power of collective intelligence to ethically shape the future of AI. What we do The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe. About the Role GenAI models are improving very quickly, and one of our goals is to make them capable of addressing specialized questions and achieving complex reasoning skills. If you join the platform as a Machine Learning expert, you’ll have the opportunity to collaborate on these projects. Although every project is unique, you might typically: • Design original computational STEM problems that simulate real scientific workflows., • Create problems that require Python programming to solve., • Ensure problems are computationally intensive and cannot be solved manually within reasonable timeframes (days/weeks)., • Develop problems requiring non-trivial reasoning chains and creative problem-solving approaches., • Verify solutions using Python with standard libraries (numpy, pandas, scipy, sklearn)., • Document problem statements clearly and provide verified correct answers. How to get started Simply apply to this post, qualify, and get the chance to contribute to projects aligned with your skills, on your own schedule. From creating training prompts to refining model responses, you’ll help shape the future of AI while ensuring technology benefits everyone. • You hold a Master’s or PhD Degree in Computer Science, Mathematics, Physics, Engineering, or a similar STEM field., • You have at least 5 years of Machine Learning experience with proven business impact., • Strong programming skills in Python (numpy, pandas, scipy, sklearn)., • Solid understanding of numerical methods and computational algorithms., • Research or industry experience involving computational problem-solving., • Your level of English is advanced (C1) or above., • You are ready to learn new methods, able to switch between tasks and topics quickly and sometimes work with challenging, complex guidelines., • Our freelance role is fully remote so, you just need a laptop, internet connection, time available and enthusiasm to take on a challenge. Why this freelance opportunity might be a great fit for you? • Get paid for your expertise, with rates that can go up to $55/hour depending on your skills, experience, and project needs., • Take part in a part-time, remote, freelance project that fits around your primary professional or academic commitments., • Work on advanced AI projects and gain valuable experience that enhances your portfolio., • Influence how future AI models understand and communicate in your field of expertise.

? Hiring: Senior Ruby on Rails Developer (Remote - UK Based) ? Location: Anywhere in the UK (100% Remote) ?? Job Type: Full-Time | Flexible Hours | Work-Life Balance Champions ?? Why This Role Rocks: Ready to level up your dev career with a company that actually values innovation, autonomy, and continuous learning? Join a forward-thinking tech powerhouse where creativity meets cutting-edge code. You’ll be part of a passionate, remote-first team building impactful products — and yes, you’ll get Friday afternoons to work on your own passion projects. ? ?? Plus, every team member gets a free Udemy license to keep those skills sharp and curiosity thriving. ??? What You’ll Be Doing: As their next Full Stack Ruby on Rails wizard, you’ll: • Craft and maintain sleek web apps using Ruby and TypeScript, • Architect scalable, secure backend systems, • Collaborate with a cross-functional dream team to launch new features, • Tune performance for speed and scalability, • Debug like a boss and keep things running smoothly, • Manage MySQL databases with confidence, • Deploy and scale apps on AWS, • Stay ahead of the tech curve with the latest tools and trends ? What they are looking for: • Proven experience as a Full Stack Developer (or similar), • Proficiency in Ruby and TypeScript, • Solid with Ubuntu, MySQL, and AWS, • Comfortable with front-end tech (HTML, CSS, JavaScript), • A sharp eye for detail and a problem-solving mindset, • Strong communicator and self-starter in a remote setup ? Bonus Points For: • Experience with other languages/frameworks, • Familiarity with Docker, Kubernetes, CI/CD pipelines, • Agile/Scrum experience ? Perks & Benefits: • ?? Competitive salary + bonus scheme, • ??? Flexible working hours, • ?? Career growth & learning opportunities, • ?? Supportive, collaborative team culture, • ??? Access to the latest tech and tools, • ? Free Udemy license for all your learning needs, • ?? Friday afternoons = your time to innovate Note: You must be based in the UK and have full rights to work without restrictions.

About the Role: We are seeking a motivated and results-driven Business Development Representative (BDR) to play a pivotal role in our sales team. The BDR will be responsible for generating and qualifying leads, initiating contact with potential clients, and setting up meetings for our sales team. This dynamic role is crucial in driving our sales pipeline and bringing new business to Digital,ai. You will play a key role in expanding our market presence and demonstrating the value of our innovative solutions to clients. This position is ideal for individuals eager to launch their career in software sales and make a significant impact on our company's growth. Key Responsibilities: • Identify and research potential clients within the target market using various tools and platforms., • Reach out to leads through cold calling, emails, and social media to generate interest in Digital.ai's software solutions., • Call & qualify Inbound leads within specified timeframe and assess their potential as sales opportunities., • Schedule meetings and product demos for the sales team to further engage potential clients., • Collaborate with marketing and sales teams to develop strategies for lead generation and sales conversion., • Maintain accurate records of all interactions with prospects in the CRM system., • Continuously update knowledge on Digital.ai’s products and industry trends to effectively communicate value propositions to prospects. What you will bring: • Candidates must be located in the UK or Spain, • English fluency in speaking/reading/writing required, • Bachelor’s degree, or relevant experience is preferred, • Experience in high volume prospecting and outreach via multi-channel approach including cold calling, email and social media, • Excellent communication and interpersonal skills, • Strong problem-solving skills and the ability to identify potential sales opportunities, • Self-motivated and goal-oriented, with a strong desire to achieve sales targets, • Familiarity with Salesforce and Apollo.io and other lead generation tools is a plus, • Ability to work collaboratively in a fast-paced, team-oriented environment in a remote setting Why Digital.ai is a great place to be: • Competitive salary with performance-based incentives, • Opportunities for professional development and career advancement, • A vibrant and supportive work culture that values innovation and teamwork, • Opportunity to work with a diverse, globally distributed team, • Unlimited access to continuous learning and professional development with TalentLMS At Digital.ai, we believe in fostering a culture of pay transparency. We are committed to providing our employees with fair and competitive compensation. The current salary for this specific job is estimated to be £45,000 base, plus commission target. Please note that final compensation will be determined based on factors such as qualifications, experience, and internal equity. We value transparency and aim to create an inclusive and equitable workplace for all our employees. Certain positions at Digital.ai might also be eligible for additional compensation in the form of bonuses, or other employee benefits which are separate from the base salary and to be defined at offer stage. Digital.ai is firmly committed to merit-based hiring. We maintain compliance with US and International laws. We welcome everyone from all backgrounds, including age, race, color, gender, identity, gender expression, sex, pregnancy, national origin, ancestry, religion, physical or mental ability, medical condition, sexual orientation, marital status, citizenship status, protected military or veteran status, and believe that diversity is the foundation of innovation. For individuals with disabilities who would like to request an accommodation, please advise us within your job application or cover letter. FRAUD PREVENTION ALERT: please note that Digital.ai does not use third party recruiters. In our efforts to protect you against possible impersonation please check the email address or are contacted by an unfamiliar/third party requesting please reach out directly to Digital.ai.

Project Engineer - Covering the North West & North UK As one of the fastest-growing companies in the industry, we pride ourselves on our ability to deliver excellence—from the initial design to long-term maintenance. Our employees are our greatest asset, and we empower them with the tools they need to succeed. With Marlowe Fire & Security, you will enjoy a vibrant company culture, career progression opportunities, and a comprehensive benefits package including a competitive salary, vehicle allowance, and more! Basic Salary – up to £38,000 per annum Pension, Life Assurance & much more. – Please see our generous remuneration packages below Marlowe Fire & Security’s Project Engineer’s Take the lead in technically engineering, installing, and managing a diverse range of projects—both large and small—across the Marlowe portfolio. As a Project Engineer, you’ll play a pivotal role in planning and delivering projects and commissioning works, all while working closely with key clients to meet critical deadlines. Your focus will be on ensuring each project runs smoothly and profitably, with an unwavering commitment to health, safety, and quality in line with company standards. • Ensure project delivery aligns with the agreed programme timeline, proactively escalating any delays to the Project Manager., • Conduct technical reviews and process project orders through the Sales Order Processing system, forwarding requirements to the Purchasing Department., • Safeguard Marlowe’s commercial interests by maintaining clear and professional correspondence with customers regarding project delays and arising issues., • Plan, coordinate, and manage labour and material resources to ensure successful project delivery., • Allocate all necessary Risk Assessments, Method Statements, and engineering documentation to site teams, and verify that commissioning is completed in accordance with British Standards upon project completion., • Provide technical guidance and support to installation teams as required throughout the project lifecycle., • Attend site meetings and liaise with designers and customers to manage and implement design variations., • Manage assigned engineers and subcontractors, including oversight of timesheets, holiday schedules, and overall performance., • Monitor and report on the profitability of assigned projects, ensuring financial targets are met and reporting key metrics to the Project Manager., • Oversee on-site health and safety compliance, conducting regular audits and ensuring adherence to all safety protocols., • Ensure strict compliance with Marlowe’s Quality Management Systems, Processes, and Health, Safety & Environmental (HSE) standards. Who We’re Looking For Marlowe Fire & Security consider our people our greatest asset. All we ask is that every Team Member take pride in what they do and demonstrate commitment to delivering the highest level of service to both external and internal customers. Therefore, in addition to having all the usual attributes of a great Marlowe Fire & Security employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team….. For this specific opportunity, we are looking for candidates who offer: • Over 5 years of experience in the fire and security industry, with a focus on engineering projects across single and multi-site locations, • Highly motivated and enthusiastic professional who thrives in challenging, fast-paced environments, • Strong communication skills paired with in-depth technical knowledge of major systems and complex projects, • Proven technical expertise combined with excellent interpersonal skills to drive collaboration and project success, • Track record of delivering results through effective problem-solving and a solution-focused mindset, • Willing and flexible to travel across the UK as needed to ensure timely project completion, while strictly adhering to all Marlowe health and safety standards, • Capable of working effectively under pressure, whether independently or as part of a collaborative team Our Systems Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems Access Control: Paxton, PAC. Salto Our Commitment to Attracting, Rewarding & Retaining Talent At Marlowe Fire & Security, we understand the pivotal role that fair compensation plays in the success of our team. That’s why we’re dedicated to providing exceptional remuneration packages that not only address the challenges of today’s economic landscape, but also include comprehensive benefits and incentives designed to enhance the well-being and prospects of our employees, making their everyday lives more enjoyable and secure. • Basic Salary – up to £38,000 per annum, • Overtime, Travel Time, • Royal London Pension, • Life Assurance 4x Salary, • Paid Holidays plus Bank Holidays, • Additional Day holiday for each full year of completed service (up to 25 days), • Additional Birthday Holiday, • Paid Candidate Referral Scheme – up to £1,000 per referral, unlimited referrals., • Mental Health & Well-being Scheme, • Employee Recognition Scheme, • Development and progression opportunities A Little More About Marlowe Fire & Security We proudly operate across the nation, serving a wide range of industries in both commercial and domestic settings. Our goal is to provide fire and security solutions tailored to the specific needs of our customers. Each of our solutions is crafted to meet the unique compliance standards of the industries we serve, helping them ensure site security and protect their teams. We also enjoy the advantage of being part of a larger group within the Fire Protection, Security & Building Management Systems sector. This collaboration allows us to share best practices, access development academies, and leverage Human Resource expertise, all contributing to continuous improvement in this vital service industry. Our Commitment: We are large enough to provide comprehensive, industry-leading solutions, yet small enough to deliver a personal and caring service to each client. Our Businesses Include: • Alarm Communications acl.uk.com/careers, • Clymac clymac.co.uk/careers, • FAFS Fire & Security fafsfireandsecurity.com/careers, • Marlowe Kitchen Fire Suppression marlowefireandsecurity.com/vacancies/, • Morgan Fire Protection morganfire.co.uk/recruitment/, • Marlowe Smoke Control marlowe-aov.co.uk/careers/, • Marlowe Fire & Security marlowefireandsecurity.com/vacancies/ Equal Opportunities At Marlowe Fire & Security, we cultivate a vibrant, diverse, and inclusive environment where everyone can truly be themselves. We celebrate individuality and believe that a culture of inclusion helps us better serve our customers and innovate as a team. Our commitment to equal opportunities means we're here to support you—if you need any adjustments to fully participate in the recruitment process, just let us know. Together, we can create a workplace where everyone thrives. Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.

Senior Data Analyst (Statistical Programming) Celerion is committed to swift, exceptional clinical research through translational medicine. Every day, we use our experience, agility, and innovative research strategies to help get drugs to market faster. Are you looking for an opportunity to support a business creating life-saving treatments? If so, we can't wait to meet you! About the RoleCelerion is seeking a Senior SAS Data Analyst to join our Data Management and Biometrics team in Belfast, Northern Ireland to provide statistical programming support for early-phase clinical research. In this role, you will independently design, develop, maintain SAS programs to support the analysis and reporting of clinical trial data. The Primary Responsibilities of this Position Are:- Independently develop, maintain, and process SAS programs for clinical studies, creating analysis data packages (ADaM), statistical analyses, data listings, tables, and figures.- Perform peer QC, double programming and validation functions for statistical outputs from studies.- Lead statistical programming activities on studies and deliverables. - Assist Management and Biostatisticians with complex projects.- Design and implement SAS programs for standardized use.- Train and mentor junior programmers.- Ensure compliance with statistical analysis plan and departmental procedures. • Minimum of a Bachelor’s Degree in Statistics, Mathematical Science, Physics, or Computing related field., • 4+ years of SAS® programming experience in a CRO or Pharmaceutical industry., • Proficient in Base SAS, SAS Macros, SAS/STAT, SAS/Graph, SAS/ODS., • Experience applying CDISC requirements to generate ADaM datasets and supporting documentation (_, Reviewer’s Guides), demonstrating proficiency in these areas., • Excellent interpersonal skills., • Strong problem-solving and decision-making abilities., • Demonstrates a high level of attention to detail., • Demonstrated ability to work collaboratively as part of a team., • Familiarity with R, Python, and other programming languages preferred. Celerion are an equal opportunities employer

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about marketing? If so, you might be our Email Campaign Specialist. HRtechX is a world leading HRtech community, connecting industry executives, entrepreneurs and professionals. We are a start-up on a growth journey who help leaders evolve and create stronger businesses through people and technology. We aim to address the challenges and opportunities for HR and HR Tech. We bring together the most influential executives, investors, and entrepreneurs to share their insights on how technology will shape the future of HR, as well as forge long lasting partnerships and client relationships. HRtechX is part of United Media which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As of today, we have organically launched 8 media companies and acquired one. As part of the Marketing team, you have the unique opportunity to be part of building and scaling a company. By providing you with the ownership of our content marketing, we want to constantly push you out of your comfort zone. You’ll be working out of our HQ in London and to ensure a never-ending growth curve, we provide you with: • An opportunity to get operational experience in a start-up where both your work and the results are highly tangible and matter to the business, • A chance to work closely with the CEOs on our marketing execution, • Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally, • A competitive salary., • Invaluable transferable skills - boost your interpersonal, research, organisation, outreach and project management skills through experience and training. Your responsibilities will vary; however, some of them will be to: • Manage email marketing campaigns, segmenting our databases, and maximising revenue opportunities from our CRM and customer database, • Copywrite and design (with help from our Graphic Designer) emails and email campaigns to drive focus towards our events (i.e. webinars and conferences), • Continuously learn and improve future campaigns and strategies, • Acquire and activate reactive leads, • Coordinate with the Content and Sales team to ensure we reach the right target group, • Sell tickets and drive registrants by managing our marketing inbox You possess an unparalleled work ethic with a high sense of urgency. You have a relentless drive and desire to be the very best at what you do. You take ownership of everything you do, are proactive and follow through on commitments. Moreover, you’re humble and you share our passion for building and executing new businesses. Furthermore, we expect that you: • Have acquired a bachelor’s or master's degree with outstanding results, • Have a UK work permit, • Possess exceptional analytical and problem-solving skills, • Are an excellent communicator in English, writing and verbally with exceptional attention to detail. Flexible Monday - Friday we work from our office (next to Victoria Station) and do not offer remote work.

Winterhalter is seeking experienced service technicians to join our team striving to deliver ‘Best in Class’ service to our valued customers. In particular, we are interested in identifying new technicians living in / able to service the areas in and around Twickenham and Kingston upon Thames, The role is generally independent but is supported by a Regional Operations Manager and an allocation team to schedule daily calls. Operating with the use of Company van (with reasonable private use) including fuel card, laptop, and mobile phone. Core hours are 40 hours per week (door to door), Monday to Friday, plus 12 Saturdays and 4 Sundays per calendar year based on a rota. Our service division is a customer-facing function in a very demanding industry; dealing with some of the leading restaurants in the UK as well as a variety of casual dining chains, hotels, educational establishments, hospitals, government buildings, and offices. Winterhalter’s growth agenda is reliant on the continuous improvement of our service offering to strengthen customer engagement and win new business. This role demands high standards of customer engagement to deliver commercially focused service to support the success of Winterhalter & Classeq brands and our valued customers in line with agreed service levels and targets. Main accountabilities Responsible for installation, service, and repair of commercial warewashing equipment such as under-counter, pass-through, and rack conveyor dishwashers. The goal is to drive service success that improves customer satisfaction, maximizes customer retention, increases profitability, and provides exemplary standards of service and customer support during field visits. Day to day activities: • Manage all on-site installation, diagnosis, repairs, and maintenance, • Diagnose errors and technical problems and determine appropriate solutions, • Produce timely and detailed service reports, • Document processes and follow company standard procedures and protocols, • Collaborate with the technical team and share information across the organisation, • Evaluate customer requirements and make appropriate recommendations, • Taking ownership and responsibility for the delivery of the agreed goals and targets:, • Response times, • First-time fix, • Customer satisfaction, • Stock management, • Productivity, • Effective teamwork Skill & experience required: • As technicians will be working with single and 3 phase equipment - electrical competence is essential, • Excellent written and verbal communication, • Strong analytical and problem-solving skills, • Ability to troubleshoot, test, repair, and service technical equipment, • Excellent organisation and computer skills, • Familiarity with mobile tools and apps, • Proven field service experience, • Direct experience in the warewash and/or catering industry is highly desirable The ideal person to suit this role: • Able to manage time and work under pressure to tight deadlines, • Able to manage the demands of numerous tasks, • Ability to adapt quickly in a rapidly changing environment, • Keen for new experiences, responsibility, and accountability, • Capability to coach customers in the effective use and maintenance of equipment, • Reliable, tolerant and determined, • Self-driven, positive outlook, clear focus and an empathic communicator, able to see things from the other person's point of view, • Willing to undertake further training to fulfill the requirements of the role, • Pays great attention to H&S protocols, • Is diligent in complying with reporting requirements Hours of work & benefits • Core hours: 40 hours per week, Monday to Friday, plus 12 Saturdays and 4 Sundays per calendar year based on a rota, • Competitive salary for core hours + potential overtime, • Company van (with use privately) including fuel card, • Comprehensive training, • 33 days annual leave - including bank holidays (increasing with length of service), • Pension & Life Assurance, • Lifeworks employee assistance plan and discount scheme, • Salary Sacrifice - Electrical Car Scheme, • Staff events Equal Opportunities employer