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The floor staff is responsible for delivering a high level of customer service to all guests, ensuring they have a memorable dining experience. This role involves greeting and seating guests, taking food and drink orders, delivering meals, and providing attentive service throughout the customer’s visit. The ideal candidate should have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: 1. Customer Service: • Greet guests warmly upon arrival and assist with seating arrangements. • Present menus, explain daily specials, and answer questions about menu items, beverages, and other restaurant services. • Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly. 2. Order Management: • Ensure that all orders are prepared and served according to the restaurant’s standards and within a reasonable time frame. • Serve food and beverages to guests, ensuring the correct dishes are delivered to each customer. • Check back with customers to ensure satisfaction with their meals and beverages. 3. Dining Area Maintenance: • Maintain the cleanliness and organization of the dining area, including setting up and clearing tables, refilling condiments, and resetting tables after guests leave. • Monitor the dining area for spills, messes, and other potential hazards, addressing them promptly to maintain a safe environment. • Assist with the arrangement of seating and tables to accommodate reservations and walk-in guests. 4. Payment Handling: • Present the bill to customers and process payments accurately, handling cash, credit cards, and other forms of payment. • Ensure that the cash register balances at the end of each shift, reporting any discrepancies to the Floor Manager. 5. Team Collaboration: • Work closely with kitchen staff, bartenders, and other floor staff to ensure smooth operation and a seamless dining experience for guests. • Communicate any special requests, allergies, or dietary restrictions to the kitchen and bar staff. • Assist with training new floor staff as required. 6. Complaint Resolution: • Handle customer complaints and concerns professionally, seeking to resolve issues to the customer’s satisfaction. • Escalate unresolved complaints to the Floor Manager or Restaurant Manager when necessary. 7. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards. • Follow all restaurant policies and procedures, including those related to uniform, grooming, and punctuality. • Attend regular training sessions on service standards, food handling, and emergency procedures. Qualifications: • Previous experience in a customer service role, preferably in a restaurant or hospitality setting. • Excellent communication and interpersonal skills. • Ability to work in a fast-paced environment while maintaining a positive attitude. • Strong attention to detail and the ability to multitask effectively. • Basic math skills for handling payments and making change. Physical Requirements: • Ability to stand, walk, and carry trays of food and beverages for extended periods. • Capable of lifting and carrying items up to 25 pounds. • Flexibility to work shifts, including evenings, weekends, and holidays. Additional Skills: • Knowledge of food and beverage menus, including basic wine, beer, and cocktail knowledge, is a plus. • A passion for customer service and hospitality.

Full time Wednesday - Monday (6 days) LOCATION: Hadley wood EN4 0EJ MAKE SURE YOU LIVE LESS THAN 30 MINUTES COMMUTE CAN TRAVEL TO THIS LOCATION HAVE EXPERIENCE IN BUSY KITCHENS 200+ COVERS PER DAY ARE GOOD AT YOUR JOB, YOU HAVE TO BE CLEAN!! CAN SPEAK ENGLISH We are looking for a reliable and hardworking Kitchen Porter to join our team at Limes. As a Kitchen Porter, you will play a vital role in maintaining cleanliness and orderliness in our kitchen. Your responsibilities will include clearing tables, washing dishes, loading and unloading the dishwasher, and assisting the kitchen with prep work before and during service to assist the chef team. Responsibilities: - Washing dishes, cutlery, pots, and pans using the appropriate cleaning equipment and detergents. - Loading and unloading the dishwasher efficiently to maintain a smooth workflow. - Assisting the kitchen with prep work, such as peeling and chopping vegetables, preparing sauces, and measuring ingredients. - Ensuring that all kitchen equipment and utensils are clean and sanitized. - Emptying and sanitizing garbage bins regularly. - Maintaining the cleanliness of the kitchen floors, walls, and surfaces. - Adhering to food safety and hygiene standards at all times. - Assisting the chef team during service by restocking ingredients and utensils as needed. - Following instructions from the kitchen supervisor or chef to ensure smooth operations. Requirements: - At least 2 years of experience in a similar role, preferably in a cafe or restaurant environment. - Knowledge of proper cleaning and sanitation techniques. - Ability to work efficiently in a fast-paced environment. - Strong attention to detail and a high level of cleanliness. - Ability to follow instructions and work as part of a team. - Physical stamina to stand for long periods and lift heavy objects when required. - Flexibility to work on weekends and holidays as per the cafe's schedule. If you are a dedicated individual with a passion for maintaining cleanliness and supporting the kitchen team, we would love to hear from you. Apply now to join our team as a Kitchen Porter at Limes. it’s vital that that the individual applying is able to speak English at an advanced level. Working Hours: This position is full time (6 days per week) 10am-4.30pm on weekends can be up to 6pm latest. Specific shift details will be discussed during the interview process. Pay: £33,000 per year on average including tips and serve charge.

Position Title: Supported Living Service Manager 📍 Location: North West London 📅 Start Date: Available for Immediate Start 💼 Employment Type: Full-Time, On-Site Position Overview We are currently looking for an experienced and driven Supported Living Manager to lead the development of a new supported living provision based in North West London. This is a fantastic opportunity to take on a strategic leadership role during the initial setup phase of the service. You will be responsible for overseeing day-to-day operations, while also playing an integral role in the start-up process, including creating policies, shaping service frameworks, and helping to build adult placement capacity. The service will support individuals with: Mental Health needs Learning Disabilities Autism Spectrum Disorders Challenging Behaviour Broader Complex Support Needs We’re seeking someone with a passion for person-centred care and a strong background in supported living who can confidently contribute from day one. Key Duties and Responsibilities Lead the setup, planning, and launch of a new supported living service Contribute to the design and rollout of care policies, risk protocols, and quality standards Manage care delivery in alignment with CQC expectations and safeguarding frameworks Supervise recruitment, staff management, and training processes Actively support placement building and ensure appropriate referrals Collaborate with professionals, local authorities, families, and other stakeholders Promote independence, inclusion, and personalised care across the service Monitor service performance, compliance, and operational effectiveness Skills and Experience Required Background in managing supported living services for adults with complex needs Demonstrated success in building or scaling placements and service capacity Experience participating in or leading service start-ups Excellent team leadership and staff coordination abilities Strong understanding of safeguarding, person-led support, and CQC compliance Relevant qualification in Health & Social Care (e.g., NVQ Level 5 or equivalent) or Experience doing of management Practical problem-solver with a calm, confident approach Committed to promoting dignity, safety, and empowerment for every service user What We Offer The chance to take a leading role in shaping a new supported living service A collaborative and supportive leadership team Rewarding work with genuine impact Competitive pay, based on qualifications and experience 📩 How to Apply: If this opportunity resonates with your values and experience, please forward your CV along with a short expression of interest outlining why you’d be a great fit for this role.