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Key Responsibilities: Project Planning & Support: Assist Project Managers in developing project plans, schedules, and resource allocations. Support the creation of project documentation, including scope statements, requirements, risk registers, and status reports. Organize and schedule project meetings, prepare agendas, and document meeting minutes and action items. Coordination & Communication: Coordinate tasks and activities between various IT teams (e.g., development, infrastructure, support) and external vendors. Facilitate effective communication among project stakeholders, ensuring timely information flow and issue resolution. Serve as a central point of contact for project-related inquiries. Monitoring & Tracking: Track project progress against milestones and deadlines, identifying potential delays or roadblocks. Maintain and update project management tools (e.g., Jira, Asana, Microsoft Project, Trello) with current project status. Monitor project budgets and expenses, flagging any discrepancies to the Project Manager. Risk & Issue Management: Assist in identifying, documenting, and tracking project risks and issues. Support the Project Manager in developing mitigation strategies and resolution plans. Documentation & Reporting: Maintain organized and up-to-date project files and documentation. Prepare regular project status reports for stakeholders, highlighting key achievements, challenges, and next steps. Assist with post-project reviews and the creation of lessons learned documentation. Process Improvement: Contribute to the continuous improvement of project management processes and templates within the IT department. Required Skills and Qualifications: Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field, or equivalent practical experience. 1-3 years of experience in a project coordination or administrative support role, preferably within an IT environment. Strong understanding of basic project management principles and methodologies (e.g., Agile, Waterfall). Proficiency with project management software (e.g., Jira, Asana, Microsoft Project, Trello) and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Excellent organizational skills with a keen eye for detail and the ability to manage multiple tasks simultaneously. Exceptional written and verbal communication skills, with the ability to communicate effectively with technical and non-technical stakeholders. Strong interpersonal skills and a collaborative attitude. Proactive, self-motivated, and able to work independently as well as part of a team. Role based work from home Preferred Skills and Qualifications (Nice-to-Have): Certification in Project Management (e.g., CAPM, PRINCE2 Foundation). Experience with ticketing systems (e.g., ServiceNow). Familiarity with IT infrastructure, software development lifecycles, or network operations. Experience working in a fast-paced or agile environment.