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Within our B2B business unit we are on a period of growth. As part of this journey, we want to ensure data and business performance underpins every strategic decision we make. We are therefore seeking a motivated Insight and Performance Analyst to join our B2B Performance & Contract Management team. Their primary role will be to support the development of our transformation plans through the interpreting of complex data sets in order to provide valuable insights and support data-driven decision-making across the organization. As a Senior Insight and Performance Analyst, you will collaborate with cross-functional teams to identify trends, patterns, and opportunities that drive operational efficiency and business growth. Core Responsibilities… • Perform data analysis and apply statistical techniques to identify trends, patterns, correlations, and insights., • Interpret data and present findings to stakeholders in a clear and concise manner through reports, visualisations, and presentations., • Develop data models, dashboards, and reports to track key performance indicators (KPIs) and provide actionable insights., • Participate in stakeholder management activities and collaborate with cross-functional teams to identify data requirements and support data-driven decision-making processes., • Identify data quality issues and work with supporting data teams across different departments to resolve them, ensuring accuracy and reliability of data., • Ensure finished products are handed over, signed off and imbedded with BAU., • Perform ad-hoc analysis and respond to data-related inquiries from stakeholders., • Stay up to date with industry trends, best practices, and emerging technologies in data analysis and visualization., • Continuously improve data analysis processes and methodologies to enhance efficiency and effectiveness. About You • Experience working within the energy and utilities sector., • A relevant professional qualification in Data Science, Statistics, Mathematics, or a related field., • Proven experience working as a Data Analyst or in a similar role, preferably in a corporate or analytical environment., • Strong analytical skills with the ability to collect, organise, analyse, and interpret large and complex data sets., • Proficiency in data analysis tools and programming languages such as Excel, SQL (MS-SQL/Databricks - T-SQL), Python or R., • Experience with data visualization tools such as Tableau, Power BI, or QlikView., • Solid understanding of statistical methods and techniques for data analysis., • Familiarity with data modelling, data warehousing, and ETL processes., • Excellent problem-solving and critical-thinking abilities with a keen attention to detail., • Present findings and insights to non-technical stakeholders in a clear and understandable manner., • Contribute to the development of data-driven strategies and initiatives to support company growth and success., • Understanding of core project management principles, and experience leading data driven projects What's in it for you... Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. Ecotricity is an equal opportunities employer and is committed to providing equality for all.

Working within Ecotricity’s Debt Management Department, the objective of this position is to maximise cash collections and minimise bad debt through excellent customer service and effective debt recovery processes. We have the challenging task of balancing the needs of our customers with our needs as a business, all within a regulatory framework shaped by quality, compliance, and a drive for exceptional customer service. We aim to support our customers struggling with their energy bills back to financial health by being patient, kind and fair. We try and resolve all manner of complex queries, providing opportunities within the team to take on greater ownership. There’s a lot to learn in this role in a fast-paced and dynamic environment. Every day we will come across problems we’ve not seen before and will have to look for creative and practical solutions. This role helps to build knowledge and encourages development. The team is open six days a week from 8:30am - 6.00pm, therefore Saturday work is required on a rota basis. For this role, you'll need to be based within a reasonable distance and able to travel to our office in Stroud, Gloucestershire in line with the agreed hybrid working rota. In addition to the core responsibilities, you may be responsible for undertaking other project-based work as the need arises from across Ecotricity group – all aimed at delivering a high and consistent quality of service to Ecotricity customers. Core responsibilities • Engage with customers in financial difficulty, communicating with passion across inbound and outbound calls, email and app contact., • Take payments and negotiate affordable repayment options with customers and their representatives to get the best possible outcome for the customer and the Company., • Quickly understand the root cause of customer contact, taking ownership for solving queries (which can be both sensitive and complex in nature) first time by working with other departments., • Process, cleanse and format data and update systems and records accurately, including external industry bodies., • Adhere to industry compliance and regulations such as the Data Protection Act, Vulnerability Commitment, etc., • Take ownership for the personal and team success by effectively managing your time., • Identify and implement continuous improvements in ways of working within the team and customer service experience., • Take accountability for your own development using the development tools and support provided., • Coach your teammates or colleagues from other departments in areas where you have a deeper level of debt knowledge helping to enhance the overall knowledge across the team and the Company., • Complete any other ad-hoc duties as requested by Manager or Head of Department. Essential skills • Experienced in delivering excellent customer service within a call centre environment., • Previous customer facing roles with excellent and professional telephone skills (collections experience desirable but not essential)., • Experience of using multiple IT systems simultaneously with good computer literacy (including Microsoft Office software packages)., • High level of resilience and positivity managing change in an ever-evolving energy market whilst providing support and reassuring advice to our customers who are facing unprecedented economic challenges., • Enjoys working with others, building rapport with customers and colleagues but also thrives independently., • Able to listen, speak and write confidently and with great attention to detail., • Takes ownership of complex issues, can work with customers or colleagues to find solutions and deliver them in a friendly and timely manner. What's in it for you... • Healthcare plan, life assurance and generous pension contribution, • Volunteering Day, • Hybrid Working, • Various company discounts (including shops, gyms, days out and events), • Holiday of 25 days (plus bank holidays) & ability to buy/sell days, • Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. Ecotricity is an equal opportunities employer and is committed to providing equality for all.

Within our B2B business unit we are on a period of growth. As part of this journey, we want to ensure data and business performance underpins every strategic decision we make. We are therefore seeking a motivated Senior Insight and Performance Analyst to join our B2B Performance & Contract Management team. Their primary role will be to support the development of our transformation plans through the interpreting of complex data sets in order to provide valuable insights and support data-driven decision-making across the organization. As a Senior Insight and Performance Analyst, you will collaborate with cross-functional teams to identify trends, patterns, and opportunities that drive operational efficiency and business growth. Core Responsibilities… • Collaborate with cross-functional teams to identify business needs, objectives, and key metrics to analyse., • Design and implement complex data analysis projects, translating business questions into actionable insights., • Present findings and insights to non-technical stakeholders in a clear and understandable manner., • Contribute to the development of data-driven strategies and initiatives to support company growth and success., • Identify data quality issues and work with supporting data teams across different departments to resolve them, ensuring accuracy and reliability of data., • Ensure finished products are handed over, signed off and embedded within BAU., • Stay up to date with industry trends, best practices, and emerging technologies in data analysis and visualization., • Lead a culture of continuously improving data analysis processes and methodologies to enhance efficiency and effectiveness., • Mentor and provide guidance to junior analysts, assisting them in enhancing their analytical skills and techniques. About You • Experience working within the energy and utilities sector, • A relevant professional qualification in Data Science, Statistics, Mathematics, or a related field., • Proven experience working as a Senior Data Analyst or in a similar role, preferably in a corporate or analytical environment., • Strong analytical skills with the ability to collect, organise, analyse, and interpret large and complex data sets., • Advanced proficiency in data analysis tools and programming languages such as Excel, SQL (MS-SQL/Databricks - T-SQL), Python or R., • Experience with data visualisation tools such as Tableau, Power BI, or QlikView., • Solid understanding of statistical methods and techniques for data analysis., • Strong understanding with data modelling, data warehousing, and ETL processes., • Excellent problem-solving and critical-thinking abilities with a keen attention to detail., • Present findings and insights to non-technical stakeholders in a clear and understandable manner., • Contribute to the development of data-driven strategies and initiatives to support company growth and success., • Understanding of core project management principles, and experience leading data driven projects About Us What's in it for you... Healthcare plan, life assurance and generous pension contribution Volunteering day Hybrid working Various company discounts (including gym, shops, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. Ecotricity is an equal opportunities employer and is committed to providing equality for all.

Quality Assurance Team Lead Sanctions Operations.At BNY, our culture allows us to run our company better and enables employees growth and success.As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the worlds investible assets.Every

Are you an experienced Data Analyst? We are looking for a proactive and detail-oriented Data Analyst to join our fast-paced People team. In this pivotal role, you will help shape the School’s people analytics capability by designing, developing, and optimising data solutions to drive strategy, improve the employee experience, and influence business outcomes. This role requires expertise in data analysis and reporting (Business Objects, Power BI, Excel, etc.), and a passion for visualising stories and creating meaningful insights from data. You will be responsible for upholding data quality and accuracy standards. You will use your analytical and technical skills, business acumen, and flair for visual storytelling to turn data into clear, actionable insights, working closely with stakeholders across People, Technology, and the wider School. You will champion a culture of evidence-based decision-making through the production of reports and analytics, and play a key part in our digital transformation by developing self-service dashboards and contributing to robust data governance frameworks. • Partner with People leaders and stakeholders across the School to understand requirements and proactively recommend solutions., • Perform strategic analysis of data from multiple sources to identify patterns and correlations relevant to the People team’s objectives., • Produce timely and accurate reports, continuously seeking opportunities for improvement., • Leverage our systems (iTrent, Business Objects, Power BI, and others) to enhance, build, and redesign dashboards and reports, ensuring data is visualised in an accessible and impactful way., • Monitor GDPR compliance across the People team, protecting the reputation and brand of London Business School., • Proven experience in People data analytics, including the end-to-end process of data collection, structuring, advanced analysis, and the production of dashboards and reports to support business decisions., • In-depth knowledge and practical experience with business intelligence and data visualisation tools, including Power BI, Business Objects (used in conjunction with iTrent), and Excel., • Expertise in data governance, including establishing and maintaining clear data ownership, role-based access controls, accountability structures, and comprehensive documentation., • Strong track record of ensuring data quality, including implementing data validation, cleansing, assurance, and continuous quality improvement processes to ensure accuracy, completeness, and timeliness., • Advanced understanding of data integration and automation, including experience handling complex data imports, data transformation, cross-system data flows, and automation of analytics processes., • Thorough understanding of data compliance requirements (GDPR, DPA 2018), and experience supporting or leading activities such as Records of Processing Activities (ROPAs), Data Protection Impact Assessments (DPIAs), and Transfer Risk Assessments (TRAs)., • Experience managing data privacy, retention, audit, and security, including secure storage, controlled access, appropriate archiving, and timely deletion of data in line with policies and best practices., • Ability to provide expert support and training on data tools and self-service analytics to a range of stakeholders, helping to build analytical confidence and data literacy across teams., • Excellent written and verbal communication skills, with the ability to convey complex technical and analytical concepts clearly to both technical and non-technical audiences., • Proven ability to build collaborative relationships and influence a data-informed culture., • Strong organisational skills, attention to detail, and a proactive, solution-focused approach to problem-solving., • Familiarity with the ethical and innovative application of AI and automation within people analytics is desirable. London Business School; a global and vibrant business community basedin two of the world's most dynamic cities, London and Dubai. It'swhere extraordinary minds and diverse perspectives connect, to have aprofound impact on the way the world does business and the waybusiness impacts the world. We offer best in class hybrid learning toour students and participants, whilst creating a flexible, su..., • Generous annual leave of 27 days plus extra between Christmas and New Year, • Generous pension package, 14.5% employer contribution (in return for employee enrolment and contribution), • Free onsite gym and swimming pool, • Amazing range of professional development to support your career path, • Enhanced cycle to work scheme, • Wellbeing offering to support your physical, mental and financial health, • Up to 5 days paid emergency leave for staff who have caring responsibilities for a family member, dependent or friend who is ill. All enjoyed in a Smart (hybrid) Working environment so we’re looking forward to discussing how, where and when you might work best to deliver in your new role.We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.Candidates needing sponsorship should assess their eligibility for a Certificate of Sponsorship by evaluating their circumstances against the relevant criteria before applying Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.

A quality control organization based in Stonehouse is looking for an inspector to perform quality control inspections on production materials and goods.

The QA Manager (Consultant) will lead GCP quality assurance activities across ongoing clinical trials, vendors, and documentation systems. Quality Assurance experience in biotechnology, pharma, or CRO environment. As we expand our clinical operations and global trial footprint, we are strengthening

Quality Assurance Manager within Children Services to carry out the following duties:.

We are seeking a Quality Assurance Manager to lead our Quality function, maintain compliance with external standards, and ensure products and processes meet customer expectations. Oversee quality operations and support workload planning for Quality Engineers. Quality Assurance Manager – Job Summar

The successful candidate will be responsible for leading the quality assurance efforts for Salesforce Service Cloud solutions throughout the development lifecycle. This role demands a strong background in software quality assurance, meticulous attention to detail, and a proactive approach to identif

In this pivotal role, you’ll manage the site’s quality systems, ensure compliance with standards, and promote a culture of continuous improvement and Zero Defect quality. Provide training, mentorship, and development opportunities for quality staff especially with regard to upskilling use of qua

Quality Assurance Consultant or Software Tester. We are seeking a highly skilled and experienced Quality Assurance Consultant to join our team on a permanent basis. This role demands a strong background in software quality assurance, meticulous attention to detail, and a proactive approach to identi

We’re looking for a proactive and hands-on Quality Assurance (QA) Supervisor / QA Lead to play a key part in establishing and certifying our new Quality Management System (ISO 9001) with practical support and leadership in Occupational Health and Safety (OHS). If you are an experienced Quality Ass

Quality Assurance Specialist (Learning Content). Quality Assurance Specialist (Learning Content focused). Quality Review (QR) & HTML/Layout Corrections.

Candidates who are currently a Quality Engineer, Quality Manager, Senior Quality Engineer, Supplier Quality Engineer, Quality Auditor, SQE, Aerospace Engineer, Technical Manager and Process Engineer could be suitable for this role. Profile – Quality Assurance Engineer. Job Role – Quality Assuran

I’m currently supporting a leading CRO that is seeking an experienced Interim Head of Quality (GCP) to step into a critical leadership role during a period of high operational demand. Extensive experience in GCP Quality Management within pharma/biotech or CRO environments. Strong track record of m

Key Words: QA Manager / GMP / Quality Assurance / Research / Quality Culture / Quality Leadership. This role is integral to ensuring the highest standards of quality and compliance within their GMP facility, you will play a pivotal role in maintaining and enhancing the Quality function, directly sup

Our client is a fast growing UK division of a world leading international food company who are looking to expand their commercial team, bringing on board a Quality Assurance Specialist to play a key role in the growth of their business. Support the evaluation and approval of ingredients and supplier

As the Quality Assurance Officer, you will play a crucial role in maintaining and enhancing the Quality Management System, contributing to the overall success of the organisation. Quality Assurance / Pharmaceutical / Quality Management System / Regulatory Compliance / Batch Production Records / Self

If you work in Quality Assurance and have been looking for a Medical Device business where you can truly take ownership of how quality operates and grows, then this is the role for you. A London based MedTech business are looking to hire their first permanent quality hire, a Quality Manager. This ro

Several years (3 to 5) experience in a technical or quality role within food manufacturing or in food legislation enforcement. Food Quality & Safety Specialist. Campden BRI's Global Safety & Quality Team deliver high-impact consultancy services to clients across the food industry.

The Role As Quality Assurance Manager, you will work across the group to strengthen quality systems, audits and compliance processes, ensuring systems are embedded correctly and consistently across all services. Key Responsibilities Audit and embed quality, compliance and governance systems across

Quality Assurance Team Lead Sanctions Operations At BNY, our culture allows us to run our company better and enables employees growth and success.

Essential Skills & Experience Strong understanding of the utility metering industry, including relevant standards and regulations Experience in quality assurance or quality management (preferably energy, metering, construction or renewables) Proven ability to implement quality strategies and run rob

Quality Assurance Officer (Retirement Advice)About the RoleWe have a fantastic opportunity for an organised, forward-thinking individual to join us as a Quality Assurance Officer in our Retirement Advice department. Within this key role, you’ll provide independent quality assurance of regulated ad

A fantastic opportunity has arisen for a Product Assurance Engineering professional to join the Product Assurance Equipment Engineering team supporting a variety of Mechanical & Electro-Mechanical Equipment's whilst driving process improvement.

The Football Association (The FA) is making significant investments in our foundational digital capabilities to support the development of new propositions, address business challenges, and provide a platform for future growth.This investment is expanding our digital and technology capabilities as w

As the Quality Assurance Manager you will lead all quality‑related matters encompassing project delivery, inspections, software management and reporting to drive excellence across all quality facets. Quality Assurance Manager - Construction. Experience in a QA/Quality Manager role, ideally within

As a Quality Assurance Auditor, you'll visit homes across your region to review quality standards, identify areas for improvement, and produce detailed reports that give a clear picture of performance. Avery Healthcare is looking for a Quality Assurance Auditor to help raise standards and deliver ex

A facilities management company is seeking a Contract Quality Representative to ensure quality standards across their contracts.

Reporting to the Quality Assurance Team Leader, you’ll support the development of procedures and methods to evaluate the effectiveness of controls across Premium Credit. To be successful as our Quality Assurance Analyst, you’ll have excellent communication skills and the ability to develop effec

A leading food company is seeking a Quality Assurance Technician for a 12-month contract in Bedford. The role includes performing quality tests, ensuring compliance with HACCP standards, and collaborating with various departments.

A recruiting agency is looking for a Quality Assurance specialist to ensure software reliability and performance. This position offers a unique opportunity to impact product quality within a growing tech environment.

This role requires strong analytical skills, attention to detail, and a proactive approach to risk detection and quality assurance. Proactive in risk detection and quality assurance, with strong analytical skills and attention to detail. Defect Management & Quality Reporting – Identify, document,

The perfect candidate will ensure the compliance with the companies Health & Safety, Quality, Food Safety and Environmental policies while have ability to deal with multiple projects in fast paced environment. Promoting and supporting a continuous improvement based on Food Safety and Quality culture

As a Quality Assurance Analyst, the role will centre around reviewing and checking communication the Customer Operations team members have with our customers. We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank.

A leading quality assurance organization is seeking Student Reviewers to help improve higher education in Wales.

Freelance Earth Science Expert - Quality Assurance (AI Trainer). Provide constructive feedback, verify expertise-related information, and edit content as necessary to improve quality. Get notified about new Quality Expert jobs in United Kingdom.

Job Description: Join a dynamic team as a Quality Assurance professional, ensuring the delivery of high-quality software products. Proven experience in Quality Assurance, including manual and automated testing. Quality Assurance at fast-growing tech platform.

Senior Quality Assurance Automation Engineer. Collaborate closely with embedded, system, and development teams to ensure quality, safety, and reliability.

Responsibilities include conducting KYC file reviews, escalating complex cases, and recommending improvements to quality assurance processes. A leading global bank is seeking a KYC Analyst Quality Assurance SME for a mid-senior level role in London.

Training requirements include mandatory general training (Health & Safety; GDPR; Equality, Diversity and Inclusion; Cyber Security), and specifically for the review method before undertaking any quality assurance activity. The Quality Assurance Agency for Higher Education. It is a key framework with

We are seeking an experienced and motivated Senior Quality Assurance and Improvement Officer to lead and implement quality assurance frameworks across adult social care services in Devon. You will take a locality lead for quality assurance and improvement across the three market sectors:. Lead quali

A dynamic tech platform in London is seeking a Quality Assurance professional to ensure the delivery of high-quality software solutions. The ideal candidate should have proven experience in quality assurance and strong problem-solving skills, with a chance to shape QA processes from the ground up.

As the Associate Director of Quality Assurance (Customer Operations), you will be championing regulatory rigour whilst redefining QA as a powerful engine for insight, learning, and continuous improvement. Ensure consistently excellent customer outcomes by delivering robust, end-to-end quality assura

KYC Analyst Quality Assurance SME - Hays. A leading global bank is looking for an experienced professional to join their team in a temporary capacity, focusing on quality assurance within KYC (Know Your Customer) operations. Develop and enforce quality assurance standards aligned with AML and CDD re

Relevant industry experience in Quality Assurance roles, with previous experience in a Quality Assurance management position. The role reports into the Head of Quality & Technical Assurance and will be responsible for overseeing the Quality Assurance functions within their allocated business portfol

A leading energy company in the UK is seeking a Quality Assurance Manager to lead their Quality team. The ideal candidate has experience with quality management systems and strong leadership skills. This role involves maintaining compliance with external standards, overseeing daily quality activitie