Remote customer jobs in Liverpool - Page 5Create job alerts

Ready to bring your technical expertise to a role where every conversation, every demo, and every solution truly makes an impact? At Actionstep, we're looking for a Pre-Sales Customer Solutions Engineer who thrives at the intersection of technology and customer success.

A leading social media management company is seeking a Customer Success Manager to foster and manage client relationships in North America. This remote role focuses on onboarding new clients, ensuring product adoption, and retaining existing accounts. Ideal candidates should hold a degree in a relat

Senior Customer Success Representative - REMOTE. We are currently looking for a Customer Success Manager - REMOTE. Senior Customer Success Representative - REMOTE.

A fintech company seeks a Customer Support Specialist to act as the main contact for customer inquiries and ensure timely support through various channels. You will resolve issues, conduct product demonstrations, and collaborate with teams to enhance customer experiences. Ideal candidates have at le

A technology company in the UK is seeking a Customer Success Manager to enhance customer relationships and drive retention. This role offers a flexible working schedule, remote work benefits, and opportunities for career growth.

A leading wealth tech startup is seeking a Customer Success Manager to enhance customer experiences on their innovative platform. You will serve as the main contact for customers, focused on retention and upselling. The ideal candidate has experience in customer success within the wealth tech sector

A dynamic recruitment agency is seeking a Customer and Administration Manager to join their team in London. This mid-senior level role involves managing key administrative functions and delivering high-quality customer service.

A leading service commerce platform in the UK is seeking a Customer Success Team Lead to oversee the onboarding and management of customer relationships. You will drive customer value realization while reducing churn. The ideal candidate has proven leadership experience in a SaaS environment and a s

A leading software company is looking for a Senior Software Engineer to enhance their customer interaction applications.

A fast-growing SaaS company in the United Kingdom seeks a Customer Growth leader to drive revenue accountability and oversee a team while maintaining strong relationships with strategic customers. This remote role demands extensive B2B SaaS experience, leadership capabilities, and a hands-on approac

This remote position requires strong technical customer-facing experience and excellent communication skills. The CSR will facilitate onboarding, ensure customer value realization, and drive product adoption through collaborative efforts with internal teams. A leading tech company is looking for a C

This role requires managing automated onboarding and identifying churn risks while creating impactful customer success programs. Ideal candidates have experience in SaaS and strong knowledge of customer success tools. This position offers remote work options and various employee benefits, including

This role is ideal for someone passionate about travel, customer service, and delivering high-quality experiences in a remote environment. Travel Customer Experience Representative. Respond to customer inquiries via phone, email, and messaging platforms in a timely and professional manner.

This role demands 5+ years in customer contact-centre operations and expertise in process improvement using Six Sigma methodologies. You'll collaborate with technical teams to refine customer support journeys, ensuring an effortless experience. The position emphasizes a customer-obsessed mindset and

Ready to bring your technical expertise to a role where every conversation, every demo, and every solution truly makes an impact? At Actionstep, were looking for a Pre-Sales Customer Solutions Engineer who thrives at the intersection

At least five years of customer success experience in B2B SaaS, specifically with enterprise customers. We are currently looking for a Strategic Customer Success Manager - REMOTE. Collaborate with cross‑functional partners to deliver cohesive outcomes for customers.

A leading travel technology company is seeking an Application Engineer to resolve technical issues and ensure excellent customer support. You will own technical problems from investigation to resolution and work closely with customers and internal teams.

The Director of Customer Experience is a critical leadership role responsible for shaping and elevating how customers interact with and feel about Splice. The ideal candidate has a proven record of designing high‑performing support organizations, implementing voice‑of‑customer frameworks, and

This remote position requires managing customer implementations and ensuring satisfaction beyond onboarding. A leading cloud platform company is seeking a Customer Success and Onboarding specialist. Successful candidates will have over 2 years in customer success, experience with complex software, a

The ideal candidate will motivate a large, remote team while ensuring exceptional customer engagement and resolution of complaints. A housing association in England is seeking an experienced Director of Customer Service to lead their transformation journey.

A healthcare technology company is seeking a UK-based Customer Success Manager to drive adoption of the HRCase software suite. The role focuses on developing relationships with HR stakeholders, monitoring product utilization, and enhancing customer satisfaction. Ideal candidates will have experience

In this role, you will be pivotal in guiding customers through their security and compliance journeys. Responsibilities include advising customers, leveraging outreach strategies, and ensuring their retention and satisfaction. The ideal candidate has over 2 years of Customer Success experience in a

This remote position requires fluency in both English and German, with a focus on guiding customers through best practices and ensuring their success with the 1Password product. The ideal candidate will bring over 4 years of experience in SaaS or Tech customer success, possessing strong communicatio

A leading fintech company is seeking a Customer Interaction Team Leader in London to oversee customer service delivery, ensuring compliance and operational excellence. This role involves leading a team, managing customer interactions, and implementing improvements in service.

A leading retail technology provider is seeking a Customer Success Manager to ensure client satisfaction and drive adoption of their innovative solutions. The ideal candidate will have at least 2 years of experience in Customer Success or Account Management, with strong communication and relationshi

A growing conglomerate is seeking a Customer Success Manager to join their fully remote team. This role focuses on providing excellent customer service and ensuring customer satisfaction. The ideal candidate will have proven experience in customer support, excellent communication skills, and a stron

This hybrid/remote role involves addressing escalated issues, performing business reviews, and collaborating across teams to maximize customer satisfaction. A global technology company is seeking a Customer Success Manager to drive strategic initiatives and foster long-term customer relationships. R

Join a friendly remote environment with flexible hours and opportunities for career growth in Customer Success. A recruitment platform in the UK is seeking a proactive Customer Success Specialist to enhance client experiences. The ideal candidate will have strong communication skills and a customer-

A dynamic legal-tech company is seeking an Implementation Lead to drive customer success through management of a high-performing team. Ideal candidates will have strong management experience, technical aptitude with integrations, and exceptional customer-facing skills. The company offers a remote-fi

A leading digital community organization in the United Kingdom is seeking a Customer Success Manager to ensure members achieve their goals and derive value from offerings. The role is flexible, allowing hybrid or fully remote work.

A leading technology company in real estate is seeking a Customer Success Manager to enhance customer value and advocate for the company's AI-powered solutions. In this role, you will manage customer relationships end-to-end, ensuring they receive maximum benefit from the products. Exceptional commu

Senior Customer Marketing Manager – Pinpoint | London (Remote, UK-based). Create customer‑facing content (onboarding guides, nurture emails, training scripts, enablement templates). This hands‑on role requires building and running campaigns, content, and programmes that reduce reliance on 1:1

A cutting-edge healthcare technology company is seeking a Customer Success Manager to own the entire customer journey. The ideal candidate should have experience in customer success, a background in healthcare or social sciences, and excellent interpersonal skills. This is a remote-first role based

A music-focused organization is seeking a Director of Customer Relations to lead operations within the Customer Relations department. With a commission-based pay structure and opportunities for future salary, this role offers flexibility with remote work, emphasizing communication through digital me

A leading revenue optimization company is seeking a Remote Head of Account Management to lead the global Customer Success organization. You will define strategies, mentor a team, and drive customer satisfaction and retention. Ideal candidates have 7+ years in Customer Success, including leadership e

This remote-friendly role will engage with customers, lead technical evaluations, and ensure seamless solution delivery. A leading cybersecurity firm is looking for a Senior Customer Solution Architect to join their Delivery team.

This remote role involves engaging with customers to enhance their experiences and ensure they effectively utilize the platform. Candidates should have over 5 years of experience in Customer Success within a B2B SaaS context and be fluent in Italian or Spanish and English. An innovative tech company

A pioneering tech company is seeking a Customer Success Manager who will own the customer journey from contract signing through to hands-on support and implementation.

A leading financial technology platform in the UK seeks a Customer Success professional to enhance client relationships and drive growth. The role offers hybrid-remote flexibility, with competitive compensation and benefits, including medical coverage and share options.

A community-driven fashion platform is seeking an Engineering Manager to lead a cross-functional team focused on enhancing customer support experiences.

Offering competitive compensation of $100,000 to $170,000, this position includes comprehensive benefits and the opportunity to work in a fulfilling remote environment. The ideal candidate will have six years of product management experience, a strong customer service orientation, and the confidence

A leading veterinary software company is seeking a Customer Success Manager to drive customer satisfaction and success for ezyVet clients. This hybrid role, based in Greater London, involves managing relationships with key accounts, collaborating with various internal teams, and ensuring customer ne

A leading public procurement organization in the UK is seeking candidates for a role involving reporting and insights.You will deliver high-quality, actionable reports based on quantitative and qualitative analysis while supporting team management to maintain quality standards.Ideal candidates shoul

Remote: our team is fully distributed across the world and functions fully remotely. Every action taken by each member of your team increases customer satisfaction and, by default, customer retention. As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with

A mission-driven security startup is seeking a Customer Experience Specialist to ensure customer success across the EMEA region. This role involves regular interaction with customers, understanding their needs, and building lasting relationships. Candidates should have at least 3 years in customer s

A dynamic internet intelligence provider is seeking a Customer Success Engineer to deliver exceptional service to customers. You will partner with the Customer Success team to handle support requests, guide customers through product usage, and advocate for their needs. The ideal candidate has at lea

A leading cybersecurity company is seeking a Customer Success Manager to enhance customer relationships and ensure high adoption rates of their services. The position offers a fully remote work opportunity in the UK, allowing for flexibility and significant impact on customer satisfaction. This role

The position offers a modern working environment, including a combination of home, office, and customer site work.