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Deloitte is the world’s number one professional services firm and making an impact is more than what we do. Please make an application promptly if you are a good match for this role due to high levels of interest. It is why we are here. We bring challenge, curiosity and edge to every project, driving positive progress for our clients, our people, our communities and the planet. This purpose inspires us to work to the highest standards and to tackle the challenges that matter. Number one never stops challenging.The tax landscape is evolving rapidly, shaped by global change, new regulation and shifting expectations. Our Tax and Legal teams partner with clients to navigate complexity, unlock opportunities and support their strategic ambitions. We bring challenge, curiosity and edge to every engagement, combining deep technical knowledge with commercial insight and innovative thinkingAs part of the world’s number one professional services firm, we reimagine operating models, leverage advanced technology and draw on a global network of specialists to make an impact that matters. In Tax and Legal, you will help clients move forward with confidence because number one never stops challenging..Why you'll enjoy this new opportunity Arising from increased levels of activity and demand within the Tax practice, Deloitte is offering excellent management level career opportunities for candidates with strong corporate tax experience to join our Northern Ireland Tax practice. Joining our team will allow you to expand your client relationship skills and build on your tax compliance and advisory skills. Working with clients in Northern Ireland and across the island of Ireland, we will provide a challenging and exciting work environment, interesting and varied projects, scope for personal development and on-going training.Key skills and prior experience that align well with this positionACA or CTA qualifications, or equivalentDesire to develop and become a key part in further growing an already successful team and businessStrong business acumen and commercial and market awareness, combined with an ability to build new businessAbility to adapt to changes in the external environment rapidly and to respond to clients appropriately in this contextPrioritise the importance of teaming with colleagues and have the ability to build effective relationships at all levelsExperience of delegation and skills to develop more junior members of the teamOur comprehensive range of services encompasses everything from the completion of tax returns (corporation tax self-assessment) to complex consultancy assignments and strategic tax planning. We advise on corporate and general tax, international M&A, stamp tax, cross-border transfer pricing, reorganisations and reconstructions, and competent authority negotiations.What type of work will I be doing?As a Senior Manager you will focus on the management and delivery of client engagements, as well as lead generation and business development. You will use your commercial awareness and professional expertise, along with leveraging the skills and expertise of others, to deliver the best possible experience and outcomes for our clients.You will develop high-performing people and teams, leading and supporting them to make an impact that matters, and setting the direction to deliver exceptional client service.This entails a variety of challenging activities:Ownership and development of existing client relationships and cultivation of new relationships, including leading a portfolio of clientsSupporting senior team members and subject matter specialists in communication, marketing and delivery of a range of advisory and compliance services to clientsDealing with HM Revenue and Customs on technical matters.Development of the technical and operational skill set of junior team membersManaging and overseeing compliance, reporting and advisory projects, with regards to managing client and statutory deadlines, billing requirements and delegating effectively to your teamWorking effectively as part of a diverse, inclusive team, ensuring the smooth running of the business unit, in a culture where people are recognised for their contribution.You will receive continuous on the job training. Our performance management process is structured, transparent and interactive, ensuring you receive ongoing supportive feedback to help you achieve your goals.Where is this role based?This role will be based in our Belfast office and operates on a hybrid model. For more information on our hybrid working, please visit Deloitte Works webpage.If you meet most of the criteria above, we encourage you to apply. Deloitte is an equal opportunities employer and will ensure that any reasonable accommodations are implemented throughout the recruitment and selection process.What we offerYour reward at Deloitte is competitive, purpose driven and designed to support your growth. It is more than salary. We invest in your personal and professional development, empower your work life balance and offer benefits that support you at every stage of life. These include health and wellbeing supports, pension and savings options, training and coaching and enhanced leave options. xrnqpay SummaryLocation: BelfastType: Full time Remote working/work at home options are available for this role.

Join our expanding Product Growth team! We’re actively recruiting a Senior CRM Manager as we continue to scale at M-KOPA. Most senior growth hires get one channel and one pod for years. This role is built differently: you’ll own two of our core growth pods in your first year, then land where you’ve had the most impact. It’s a fast track to pod leadership, not a support seat. You’ll drive the conversion growth that turns customers into long-term, high-value ones, creating financial inclusion for Africa’s traditionally excluded. We’ve already helped over 10 million customers access over $2 billion in credit The Opportunity Real ownership from day one. You'll be the one accountable for delivery in Repeat Phones, not shadowing or supporting someone else's plan. Two growth motions, one year. You'll take on Digital Lending mid-way through, working directly with one of our strongest performers to understand cash loans end to end, then carry that pod solo for a defined stretch. Few people get this breadth this early. A defined path, not indefinite floating. You'll build real expertise in our two conversion pods first, then move into Lifecycle in the second half of next year, reporting to the Lifecycle CRM Lead once you're there. The destination is set. What you bring to it is up to you. Work inside a proven CLV engine. M-KOPA has helped more than 10 million customers access over $2 billion in credit. You'll be executing inside systems that already work, not guessing at what might. What You'll Do Phase 1: Repeat Phones. Take ownership of reactivation and upgrade campaigns in CleverTap, working closely with the Growth Lead there to understand what's driving the pod's numbers and where the next opportunity is. You'll be trusted to make real calls here, not just execute a checklist. Phase 2: Cross into Digital Lending. Work directly with the Digital Lending lead, one of our top performers, to understand cash loan growth end to end before taking it on yourself. Phase 3: Own Digital Lending. Carry primary responsibility for Digital Lending for a defined period, with the Repeat Phones lead available if you need a second opinion. Phase 4: Move into Lifecycle. In the second half of next year, join the Lifecycle pod full-time, reporting to the Lifecycle CRM Lead. You'll bring a year of hands-on conversion experience into a pod that's still being built, real currency for shaping what Lifecycle does next. Throughout all phases, you will: • Build and run multi-channel campaigns (SMS, WhatsApp, push, in-app) in CleverTap against pod goals, • Track funnel performance and flag drop-off points to the pod lead you're supporting, • Run structured experiments (creative, audience, incentive, or timing) with clear hypotheses, • Turn what works into documented playbooks the next person can pick up, • Keep data quality and campaign tracking clean enough that leadership can trust the numbers Key Metrics You'll Influence Repeat Phones: Reactivation rate, upgrade conversion %, unit economics per sale Digital Lending: Approval → disbursement rate, digital loan volume, approval quality Campaign ROI and payback period across both Your Environment Tech Stack: CleverTap (primary), Looker Channels: WhatsApp, SMS, push, in-app messaging Markets: Kenya, Nigeria, Uganda, Ghana What You Need • 5+ years in growth, performance, or lifecycle marketing, ideally in fintech, telco, or e-commerce, with real ownership over what a campaign or a pod achieved, not just involvement in it., • Judgment as much as skill. You can walk into a pod, understand what's working and why, and make calls on where to push, not just follow a brief., • Genuine appetite for pod leadership. This is a deliberate path toward owning a pod outright, and the breadth here is designed to get you there faster than a single-channel role would., • Hands-on fluency in CRM platforms like CleverTap, Braze, or similar, and comfortable reading a funnel or cohort without translation., • Energized, not unsettled, by ambiguity. You’ll work across two pods and land in a third decision point by mid-year. If that sounds like an opportunity rather than a risk, you’ll thrive here., • Strong enough presence to build trust quickly with senior leads across two different pods. Location & Benefits • Fully remote role within UTC -1 to UTC +3 time zones, • Work with diverse teams across UK, Europe, and Africa, • Professional development programmes and coaching partnerships, • Family-friendly policies and flexible working arrangements, • Well-being support and career growth opportunities Our Mission We create financial inclusion for the traditionally excluded through a fair, flexible, customer-centric financing model. We strive to drive greater inclusion of women, youth, and low-income communities. Our Impact Our technology has created measurable change: • Connected : 2.5 million first-time smartphone users connected, • Prosperous : 70% of customers use M-KOPA products for income generation, with 35,000+ livelihoods created for agents, • Green : 2.1 million tonnes of CO₂ avoided through clean energy products, with over 127,700 circular economy products provided At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com. Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024, 2025 and 2026), named on CNBC's World’s Top Fintech Companies 2025 & 2026 and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 10 million customers, unlocking $2 billion in cumulative credit for the everyday earners across Africa, in addition to over 10,000 e-bikes financed in Kenya. Important Notice M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply. M-KOPAexplicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships. M-KOPA does not collect/chargeany money as a pre-employment or post-employment requirement. This meansthat we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process. Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date. If your application is successful M-KOPA undertakes pre-employment background checks as part of its recruitment process, these include; criminal records, identification verification, academic qualifications, employment dates and employer references. #J-18808-Ljbffr

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