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Job Title: UX Researcher Location: Wallingford, OX10 9TA (Hybrid – Tue/Wed/Thu office, Mon/Fri WFH) Salary: £30,000–£40,000 DOE Start Date: ASAP Are you a data-driven UX Researcher who wants to shape the digital journey of a high-volume eCommerce business? Do you enjoy turning behavioural insight into measurable commercial performance? Ready to own research end-to-end in a growing, sustainability-focused retail environment? We’re hiring a UX Researcher to join a purpose-led online retail organisation processing over 20M products annually. The Opportunity – UX Researcher This UX Researcher role sits at the intersection of Product, UX/UI and Marketing. You will own research across the full digital customer journey — from discovery to checkout — ensuring user insight directly drives conversion, retention and engagement. You’ll combine qualitative research, behavioural analytics and competitor benchmarking to optimise performance across multiple websites and brands. This is a commercially focused UX Researcher position where insight must translate into measurable impact. Key Responsibilities • Plan and deliver end-to-end UX research across websites and digital journeys, • Conduct usability testing, interviews, surveys and discovery research, • Analyse behavioural cohorts and customer segments, • Translate findings into archetypes and actionable insight, • Partner with UX/UI to optimise layout, navigation and usability, • Collaborate with Marketing on campaign performance and content engagement, • Analyse product discovery behaviour and purchasing patterns, • Conduct competitor benchmarking within the online retail market, • Present concise, evidence-led recommendations to stakeholders What We’re Looking For • Proven experience as a UX Researcher across the full research lifecycle, • Strong qualitative and quantitative research capability, • Experience with GA4, Hotjar, Clarity, ContentSquare or FullStory, • Strong understanding of acquisition and conversion journeys, • Experience working cross-functionally in agile teams, • Commercial awareness – balancing user needs with business goals, • Experience with experimentation tools (Monetate, AB Tasty, VWO) is desirable, • Familiarity with Figma, Miro or Adobe XD is advantageous Why Join? • 28 days holiday (inclusive of bank holidays), • Hybrid working model, • Pension scheme, • Monthly product allowance, • Annual eye test + VDU support, • Staff product discounts About the Business This is a high-volume, digitally driven retail organisation operating within a sustainable, circular economy model. With millions of products processed annually and multiple customer segments, user experience and behavioural insight are critical to commercial success. This is a rare opportunity for a UX Researcher to step into a role where research directly informs revenue, retention and customer growth strategy. Apply today or contact us for a confidential discussion.

Location: Oxford, UK Work format: On-site Compensation: Basic Salary £35,000 to £40,000 per year + Commission/Bonus About Us: Oxford Biolabs is a pioneering company in the field of proprietary food supplements and cosmetics focused on addressing hair loss, skin aging, immunity, and overall healthy aging. Founded by experts from the University of Oxford, we have been providing science-backed, naturally-based products since 2009. Our company operates with a strong digital and CRM-driven sales approach, combining modern sales tools, B2B e-commerce, and data-driven decision making. Job Description: We are seeking a highly motivated and results-oriented Sales & Business Development Manager with excellent communication and negotiation skills. The ideal candidate will have proven experience in B2B sales (for example in the pharmaceutical, medical, nutraceutical, healthcare, or beauty industry) or a strong desire to develop in this field. You will play a key role in expanding our retail partnerships in the UK, developing new relationships with retailers and managing existing accounts. You will also work closely with our Ukraine-based back-office sales support and sales team, which assists with operational tasks such as lead generation, sales administration, order processing and logistics coordination. The UK role includes coordinating with this team and ensuring efficient collaboration to support revenue growth. The role carries significant ownership of UK B2B sales performance. Technology & Sales Infrastructure Oxford Biolabs operates with a modern, CRM-driven sales environment. Our sales and marketing activities are managed through: • HubSpot Sales Hub Professional, • HubSpot Marketing Hub, • LinkedIn Sales Navigator Advanced, • Shopify (including B2B e-commerce capabilities) All sales activity, communications, and pipeline management are expected to be fully tracked and maintained within our CRM system. This includes emails, calls, meetings, and deal progression. A structured and data-driven sales approach is essential for this role. Key Responsibilities: • Drive UK B2B sales growth by identifying, developing, and closing partnerships with retail clients such as online retailers, trichology clinics, dermatology clinics, beauty salons, spas, and other relevant partners., • Take ownership of UK sales targets, with clear responsibility for achieving revenue growth., • Identify, approach, and establish relationships with new retail partners., • Negotiate and finalize commercial agreements with retail partners., • Manage and grow existing retail accounts to increase long-term revenue., • Arrange and attend in-person meetings with partners where appropriate, including regular travel to London and other major UK cities when needed., • Maintain a structured sales pipeline and log all activity in HubSpot CRM, including calls, meetings, emails, and deal progression., • Use LinkedIn Sales Navigator Advanced and other tools to identify and develop new business opportunities., • Coordinate with and manage the Ukraine-based back-office sales support team, which assists with order processing, operational support, and sales administration., • Provide product training and commercial support to retail partners when required., • Contribute to improving our B2B e-commerce experience on Shopify, helping retailers onboard and reorder more efficiently., • Collaborate with marketing on initiatives that support UK revenue growth., • Represent Oxford Biolabs at relevant industry events, conferences, and networking opportunities. Qualifications: • 3+ years of experience in B2B sales, for example in the pharmaceutical or nutraceutical industry and the strong desire to develop as a Sales Professional, • English language proficiency at a minimum of C1 level, • Excellent communication and negotiation skills., • Proven ability to build and maintain strong relationships., • Deal Maker mentality. Preferred Qualifications: • Medical degree (D-r) or advanced degree in a related scientific field an advantage., • A comprehensive understanding of the healthcare and beauty market., • Highly motivated and results-oriented. What We Offer: • Guaranteed Annual Salary Review: Salary is regularly reviewed based on market conditions., • Comprehensive Compensation Package: Includes performance-based annual bonuses and an extensive benefits package with high earning potential., • Flexible Work Environment: Flexible working hours and remote work options are available, allowing you to adjust your schedule to your needs and preferences. Remote work is available when necessary., • Professional Growth: We prioritize employee development, offering both vertical and horizontal growth opportunities within the company., • Stable and Long-Term Team Environment: We are a stable company, successfully operating since 2009. Most of our employees have been with us for approximately 10 years., • Industry Leadership: Opportunity to work with a leading brand in the nutraceutical and cosmeceutical industry. Disclaimer Streamlined Selection Process: We utilize TestGorilla as part of our hiring process. All candidates will be required to complete a series of assessments and upload a series of short video recordings. The results will be shared with you regardless of the outcome. This approach allows us to efficiently evaluate your skills and fit for the role, helping to avoid lengthy interviews and saving time for both you and us. It’s a fair and transparent way to ensure we find the right match without unnecessary delays.

A rare opportunity for an experienced National Account Manager with a vast knowledge of the home improvements, DIY sector to join the UK division of a multi-million dollar manufacturer. BASIC SALARY: £60,000 - £70,000 BENEFITS · Annual Bonus · Company Car · Pension · Executive Benefits · Mobile LOCATION: Home based COMMUTABLE LOCATIONS: Birmingham, Swindon, Reading, Oxford, Watford, Gloucester, Worcester JOB DESCRIPTION: National Account Manager - Home Improvements / DIY Sector Reporting to the UK Managing Director, you will be an experienced and driven National Account Manager who will lead and grow key customer relationships within the home improvements sector. You will be responsible for managing major national accounts, developing long-term commercial strategies, and driving profitable growth across multiple product categories. KEY RESPONSIBILITIES: National Account Manager - Home Improvements / DIY Sector As our National Account Manager, you will : · Manage and grow existing national retail and trade accounts across the UK · Identify new business opportunities and secure longterm partnerships · Develop account plans, sales forecasts, and promotional strategies · Lead annual negotiations including pricing, JBP agreements, and category terms · Analyse sales data to track performance and identify growth areas · Collaborate with marketing, supply chain, and product teams to deliver customer-specific initiatives · Act as the primary point of contact for key decision-makers within major buying groups, merchants, and retail partners · Represent the brand at trade events, exhibitions, and customer meetings PERSON SPECIFICATION: National Account Manager - Home Improvements / DIY Sector To be successful in your application, ideally you will have: · Proven experience as a National Account Manager or Key Account Manager · A strong background in the home improvement, building products, DIY, or construction sectors, however we will consider other market sectors · Excellent negotiation and relationship-building skills · Strong commercial acumen with a data-driven mindset · Confident communication skills, capable of influencing at senior levels · Resilience, be self motivated and comfortable working in a fast-paced environment · Full UK driving licence and willingness to travel nationwide We want someone who is driven to succeed and looking for an opportunity to work within a multinational organisation that offers extensive freedom of action and which has room to invest and very ambitious plans THE COMPANY: We are an established company, operating in markets worldwide. We have a significant footprint in the DIY sector. PROSPECTS: · The opportunity to join a very large multinational organisation. · This position will be challenging but also tremendously rewarding. Coaching, mentoring and training are an integral part of our culture. · A first-class remuneration package including a highly competitive salary, bonus, pension, and other benefits normally associated with an international group. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: National Account Manager, Account Manager, Key Account Manager, Sales Manager, Account Manager, Sales Executive, Territory Sales Manager, Business Development Manager - Builders Merchants, Construction, DIY Sectors, Home Improvements INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: IP18426, Wallace Hind Selection

Digital Marketing Manager | Oxford | £40,000 - £50,000 Our client is an established international technology manufacturer with a long heritage of designing and delivering high-performance hardware and software solutions for creative and commercial markets. Their products are trusted by professionals and organisations around the world to power high-quality production, live experiences, and broadcast environments. With a strong reputation for innovation, reliability and technical excellence, they continue to evolve their portfolio to support both established professionals and the next generation of creators. The Role This is a senior, hands-on leadership role responsible for shaping, executing and optimising global digital marketing and eCommerce initiatives. Working closely with cross-functional teams across sales, product management and content, you will lead the planning and delivery of data-driven digital programmes that support revenue growth, customer acquisition and retention. Key Responsibilities +Develop and execute comprehensive digital marketing strategies to increase brand visibility and drive online revenue. +Lead customer lifecycle marketing initiatives including acquisition, lead nurturing, upselling, cross-selling, loyalty and reactivation campaigns. +Plan, implement and optimise campaigns across email, paid media, social platforms, SEO and marketing automation tools. +Set weekly and monthly performance targets and continuously improve results through data-led optimisation. About You +Minimum 8 years’ experience in a senior digital marketing role within a fast-paced technology or eCommerce environment (experience in pro audio, AV, media or technology retail advantageous). +Demonstrated success developing new digital revenue channels and managing eCommerce platforms, including subscription-based products. +Strong expertise in performance marketing, SEO, online advertising and customer lifecycle management. +Proven ability to interpret analytics data and build dashboards that inform strategic decisions. This is a rare opportunity to shape the global digital growth strategy of a respected, innovation-led technology brand at the heart of professional audio. If you're a commercially driven digital marketing leader who thrives on turning insight into impact, this role offers the autonomy, influence and international scope to truly make your mark

Home Base - South A rapidly expanding Food Manufacturer is currently recruiting for a Retail Trade Account Manager to join their team. This role will assume responsibility for a client portfolio for independent retailers i.e. Selfridges, farm shops, where you will need to maintain and develop these accounts with a small amount of new business. The value of these accounts could be £10,000 or £1M in revenue. You will need to have proven experience managing a food product categories within independent retailers i.e. Selfridges, Farm Shops. Brand experience desirable. The majority of this client portfolio focus will sit in the southern half of the country so a home base between Birmingham, London, Bristol will be advantageous. Reporting into the Trade National Account Manager and working closely with the UK sales team to develop, establish and implement a comprehensive sales plan designed to maximise product exposure and sales growth whilst upholding the brand image. Retail Trade Account Manager responsibilities include: * Build and maintain excellent working relationships with our current trade customers * and give them the support to build the product brand and product range. * Work towards a journey plan to ensure effective UK coverage. * Establish detailed plans with key customers that demonstrate delivery of annual sales targets and ensure their achievement. * Undertake product audits and provide detail for our marketing department for development, gap analysis, competitor activity, trade promotional activity. * Identify new business opportunities both with existing customers and potential new customers that will positively contribute to the business plan. Recommend actions and deliver. * Be alert to all changes and developments (e.g. competitor activity) that may influence the progress of our sales plan and recommend actions to counteract them. * Attendance of UK trade shows. * Co-ordinate, develop and execute individual customer tasting days. * Communicate regularly and as required with the National Account Manager * Be the champion of the company brand with all customers and target audiences. You will be a Sales Account Manager / Key Account Manager used to managing multiple independent retail Trade food accounts like Selfridges, wholefoods, Farm shops. You will be a Self-starter and motivator – enthusiastic and able to gain the support of customer and company personnel. You will be socially confident and comfortable working across independent trade channels and able to travel extensively throughout the UK (predominantly South UK) and be prepared to be away from home. You will need a Full UK driving licence

We have a fantastic opportunity for an experienced Business Development Manager to join a world-leading international luxury retail brand with strong connections to the HNWI and UHNW marketplace across the Middle East and India. This is a high-profile role focused on developing and converting high-net-worth clientele to the UK market through strategic partnerships and commercial relationship management. Location Hybrid working – 2 days per week based at the company head office (near Oxford), rest of week remote / visiting clients About the Company Our client is a globally recognised luxury retail brand, attracting HNW and UHNW clients from across the world to experience its premium retail and lifestyle offering. The Role As Business Development Manager, you will be responsible for driving HNW and UHNW clientele to the business through the effective management, optimisation, and expansion of a portfolio of commercial partners. These include luxury hotels, serviced apartments, travel trade organisations, airlines, tourism boards, and international hospitality partners. Working closely with the Head of Business Development, you will focus on delivering sustained double-digit growth across assigned segments and markets. Key Responsibilities: • Manage an allocated portfolio of commercial partners, including luxury hotels, serviced apartments, and travel trade organisations, building strong relationships that drive qualified conversion and commercial performance, • Develop relationships with multiple senior stakeholders within partner organisations, • Create and execute tailored strategies for high-potential partners to increase international guest engagement and revenue, • Exchange relevant data, travel insights, market trends, and guest profiles to align commercial strategies, • Identify, onboard, and activate new qualified partners to maximise commercial opportunities, • Design and implement tactical incentive programmes, monitoring performance against KPIs, • Deliver incentive-led initiatives to increase engagement, advocacy, and revenue growth, • Identify and execute marketing, PR, and digital opportunities via partner channels (CRM, social media, content collaborations), • Develop collaborative offers, packages, and exclusive experiences to enhance the customer journey, • Maintain a strong presence across hotels and the wider partner ecosystem through regular meetings, visits, and industry events Candidate Profile • Fluency in English (essential), • Experience in partnerships, travel, hospitality, tourism, luxury retail, or related sectors, • Background in partnerships, sales, or digital marketing preferred, • Experience working with luxury hotels, airlines, tourism boards, or travel trade organisations is highly desirable, • Strong understanding of key markets including the Middle East, India, and the US (advantageous), • Experience working within the HNW and UHNW community, with strong networks and contacts, • Proven track record of selling a luxury destination or brand, • Highly self-motivated with the ability to build and manage a strong sales pipeline, • Detail-oriented, logical, and commercially astute, • Adaptable communication style with a flexible approach, • Results-driven and solution-focused, • Able to manage a high workload with minimal supervision Salary & Benefits £60,000 + Excellent benefits package 12-month fixed-term contract (maternity cover) - Genuine longer-term career opportunities may arise thereafter To Apply To apply for this exceptional opportunity, please submit your up-to-date CV. Jonathan Grimes

Our client is looking for a strong retail to head up their Skincare and Fragrance department in Oxford. As the Supervisor Skincare / Fragrance, youll oversee and inspire a team of Beauty Advisors, guiding them to deliver exceptional customer service and product expertise. With your in-depth skincare and fragrance knowledge and leadership skills, you'll drive sales, create unforgettable customer experiences, and uphold the high standards of operational excellence. Youll be at the forefront of making skincare a transformative experience for both your team and customers, ensuring our department thrives and evolves. Key Responsibilities: Team Leadership & Development • Lead, coach, and inspire a team of Beauty Advisors to ensure high levels of motivation, productivity, and customer satisfaction., • Provide continuous training and development opportunities to enhance selling skills, customer service, and product knowledge., • Conduct regular performance evaluations, set clear performance goals, and create personalised development plans to guide each team members growth., • Foster a positive, collaborative, and creative team environment, driving a culture of teamwork, innovation, and excellence in service., • Support senior store management in managing employee relations (ER) issues, including lateness, attendance concerns, and performance-related matters. Assist in conducting investigations, disciplinary meetings, and other related processes. Sales Leadership, Customer Engagement & Service Excellence • Drive sales performance by setting and achieving individual and team sales targets while delivering an outstanding customer experience., • Deliver expert skincare and fragrance consultations and personalised product recommendations, to ensure each customer feels valued and empowered., • Proactively engage with customers to build long-lasting relationships, identifying opportunities for upselling and cross-selling to meet both sales and customer satisfaction goals., • Resolve customer inquiries, concerns, and complaints promptly, ensuring high levels of customer satisfaction and brand loyalty., • Stay up to date with the latest skincare and fragrance trends, techniques, and product innovations to provide informed recommendations to customers and team members. Operational Excellence & Strategic Execution • Oversee the daily operations of the skincare and fragrance departments, including inventory management, visual merchandising, and stock replenishment to maintain an organised, clean, and visually appealing display., • Collaborate with store management to implement promotional campaigns, marketing activities, and seasonal events that drive traffic and sales., • Ensure operational efficiency by monitoring key performance indicators (KPIs), tracking sales trends, and implementing strategies to optimise customer satisfaction and store performance, contributing to the stores broader business goals., • Maintain the operational standards, including loss prevention, health and safety protocols, and adherence to company policies. New Store Opening Procedures Support the setup of the new store by participating in unboxing deliveries and stocking shelves, ensuring the smooth transition of merchandise to the shop floor and stockroom. Skills: • Proven experience in a leadership or management role within the beauty or retail industry, with a focus on skincare and fragrance., • In-depth knowledge of skincare and fragrance products, ingredients, brands, and trends, with a passion for educating others about beauty., • Exceptional customer service and communication skills, with a strong ability to build relationships, provide tailored beauty experiences, and lead and inspire a diverse team., • Strong sales acumen, with a demonstrated ability to drive performance and meet sales targets., • Strong organisational skills, with the ability to manage multiple priorities in a fast-paced environment., • Knowledge and experience in handling employee relations (ER) issues, such as lateness, performance concerns, and disciplinary processes., • Comfortable using technology in-store to enhance customer service and operational efficiency, including tools for inventory management, sales tracking, and customer engagement., • Flexibility to work evenings, weekends, and holiday seasons as required. With this client, you will find: • Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit., • Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead., • Work that brings fulfilment. From delighting clients every day, to inspiring our industry at large, every action makes a difference Package: Up to £36,000 + Commission and Strong Package & Benefits By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours

Retail Marketing Coordinator | Field Based UK | £40,000+ DOE | Company VehicleZachary Daniels are proud to be partnering with a leading and fast-growing automotive retail brand to recruit a highly organised and commercially driven Retail Marketing Coordinator. This is an exciting opportunity to joi

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