Account Manager - Software Solutions
3 days ago
Bolton
Account Manager - Software Solutions Bolton (Hybrid Working) Salary: £35k + 100% OTE Bonus DoE (up to £70k OTE) + Benefits Full-Time, Permanent Build Relationships. Drive Growth. Make an Impact. Are you a commercially driven Account Manager who thrives on building long-term client relationships and uncovering growth opportunities? We'relooking for an ambitious Account Manager - Software Solutions to join our growing Software Solutions division. This is an exciting opportunity to work with an established customer base, helpingorganisationsmaximisethe value of their software investments while driving account growth,renewalsand recurring revenue. You'llbe the trusted advisor to your customers, working closely with key stakeholders to understand their challenges, support theirobjectivesand deliver solutions that createreal businessvalue. • Manage and develop relationships with an established portfolio of customers., • Act as the primary point of contact for key software solution accounts., • Conduct regular customer reviews andsuccessplanning sessions., • Identifyopportunities to upsell and cross-selladditionalsoftware, securityproductsand services., • Manage contract renewals and commercial negotiations., • Build and execute account growth plans that increase revenue and customer engagement., • Work proactively to improve customer satisfaction andminimisechurn., • Maintainaccurateforecasts, pipelineinformationand account activity within CRM systems., • Collaborate with Sales, Marketing, Product, Professional Services and Customer Success teams to deliver exceptional customer outcomes., • 3-5+ years' experience in Account Management, CustomerSuccessor B2B Sales., • Experience within software,SaaSor technology-led businesses., • Strong stakeholder management and relationship-building skills., • Excellent communication,presentationand negotiation abilities., • Experience using CRM platforms such as Salesforce, HubSpot or Microsoft Dynamics., • A proventrack recordof delivering revenue growth,renewalsand customer retention targets., • A proactive, customer-first approach and a passion for delivering outstanding service., • Experience managing SMB accounts., • Knowledge of SaaS subscription models and recurring revenue environments., • Software implementation or onboarding experience., • Exposure to Retail,Charityor Public Sector customers., • A degree in Business, IT,Marketingora relateddiscipline. AtBMcAzurri/ Barron McCann Group,you'llbe joining a business with ambitious growth plans, a collaborativecultureand the opportunity to make a genuine impact on customer success and commercial performance. • Hybrid working., • Career development opportunities., • A supportive and collaborative team environment., • The opportunity to work with innovative software solutions., • The chance to directly influence customer growth and retention success. #J-18808-Ljbffr