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Operations Lead (Hospitality/Accomodation/Retail). Hospitality, Catering & Retail Operations Manager. Oversee day-to-day operations across.

Working as the Assistant Manager - Branch Operations the purpose of the role is to perform Oversight, Review and oversee the operational aspects of the retail branches and to help them with their day-to-day queries along with review of reconciliation of accounts such as Nostro/Sundry/Suspense, Overs

Make every visit count - lead the team welcoming our museum guests Make every visit count - lead the team welcoming our museum guests As a Casual Senior Visitor Experience Officer, you'll play a vital role in the smooth and safe operation of Leighton House and Sambourne House. You'll be there to make sure the visitor experience runs to a high standard - whether you're leading a team, welcoming guests or safeguarding our spaces. We're all in - and in this casual role, you'll choose when to get involved. Working Style You'll work on a casual basis, choosing shifts that suit you, while still playing a key role in serving the local community. Whether you're working on the frontline or behind the scenes, you'll be part of a dedicated team making a real difference to residents' lives. What you'll be doing You'll act as duty manager across both Leighton House and Sambourne House, stepping in to support daily operations and commercial events when needed. As the senior person on site, you'll lead a team of Visitor Experience Assistants and volunteer Room Stewards, making sure visitors receive a warm, helpful and safe experience throughout their visit. You'll also support the running of the museum shops - from working the till system to checking displays and monitoring stock levels - helping us maximise retail income. Alongside this, you'll oversee safety and security on site, carrying out daily health and safety checks, opening and closing the buildings and being a registered keyholder. You'll also act as First Aider and Fire Warden during your shifts. As part of the wider team, you'll take on operational tasks like rota planning, basic admin support, cash handling and liaising with contractors to keep the museums clean and running smoothly. For further details, please review the Job Description and Person Specification. What you'll bring You'll have experience working in a museum, gallery or heritage setting, where you've delivered excellent visitor service. You'll also have experience leading or supervising a team, with the confidence to train and motivate staff and volunteers alike. You'll understand what good visitor care looks like and be confident dealing with a wide range of people and access needs. You'll also bring experience in premises management and security, along with some knowledge of retail operations, such as stock control and point-of-sale systems. Highly organised and detail-focused, you'll be comfortable managing your own workload with minimal supervision. You'll also have strong communication skills, a practical mindset and a calm, approachable style. Why join us At RBKC, we're all in - investing in our people, our communities and our future. This flexible, casual role has a competitive salary, with time and a half for weekend shifts. You'll get the chance to work in two of London's most remarkable historic homes, helping shape how visitors experience art, culture and history in a welcoming environment. You'll join a supportive and passionate team, where you'll feel valued for your contributions and encouraged to grow. Whether you want to develop your skills in heritage, leadership or customer service, you'll be given the space and support to do so. About Us Kensington and Chelsea is home to diverse communities, thriving businesses and unique local places. Everything we do is focused on supporting our residents, strengthening our approach and creating a fairer borough. As a competent and caring Council, we take pride in our work every day, ensuring our services are delivered with care and competence. We listen to our residents, act with integrity and work together to build a borough that is greener, safer and fairer for all. In this role, you'll bring that same commitment to every shift - helping your team, supporting the smooth running of operations and making each visitor feel at home. Your efforts will shape the experience people take away from these iconic buildings, making culture and heritage more accessible and enjoyable for all. Interview Details Interviews for this position will take place in person at Leighton House Museum between 1st - 3rd October. Ready to join us? We're all in - are you? If you share our values and have the skills to contribute, we'd love to hear from you. Please apply online explaining how you meet the requirements set out in the person specification and job description. We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants. We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community. We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.

Operations Manager Job ID 203157 Posted 23-Jan-2025 Role type Full-time Areas of Interest Engineering/Maintenance Location(s) Southall - England - United Kingdom of Great Britain and Northern Ireland CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Global Workplace Solutions (GWS) is a division of CBRE uniquely positioned to provide a complete set of services to corporate occupiers of commercial real estate across EMEA. GWS is redefining ‘workplace’ because we believe every place of work can become a competitive advantage for our clients. Productivity, reliability, engagement, quality, brand — the workplace contributes to business results, whether it’s an office, a retail outlet, a laboratory, a data centre, a manufacturing environment or a virtual location. Job Title: Operations Manager CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting an Operations Manager to join the team located in Heathrow. Job Summary: Ensure team members are continually improving levels of service delivery, drawing on industry best practice setting a high benchmark for the FM’s to deliver to in each respective area. Ensure continual client focus across all areas. Key Responsibilities: • Be the primary strategic and operational support point for the Account Director, • Oversee all operational activity across the contract., • Oversee and fulfil all client reporting activities., • Manage the team to a transparent set of shared objectives., • Manage talent recruitment and retention, including training requirements and performance management., • Drive superior account performance to support the client business and contractual objectives. Develop short and long term objectives to enhance service delivery levels, measure, deliver and report against these., • Ensure full contract compliance on operational, risk, and compliance matters, • Measure the contract’s performance against agreed targets and scorecard compliance, • Lead by example in all supply partner relationships, ensuring all team members are managing and partnering with vendors professionally and efficiently, building best in class relationships., • Oversee all vendor relationships., • Ensure CBRE’s technology platform is optimised to support the client’s operational needs and commercial value, • Drive forward platform efficiencies within the account platform, • Ensure all account Playbooks are evergreen and meeting the needs of the account, • Provide leadership and day to day management of the infrastructure functions of the business, with functional leads reporting in. Ensure functional objectives are aligned with the client priorities and the wider functional priorities of CBRE Key Skills / Experience /Requirements: • The ability to work at pace, dynamically, whilst focussing on core deliverables, with regular re-prioritisation and an ability to deliver under pressure., • Experience working in corporate real estate or a facilities management company, • Procurement experience is required, • Demonstrated experience in managing large teams., • Experience in the areas of H&S and Energy Management a distinct advantage, • Experience in delivering large scale change programmes an advantage, • Skills should include organisational development, personnel management, budget and resource development, and strategic planning, • Excellent people skills, with an ability to lead and support a dynamic leadership team, • Successful track record of working in international corporate businesses

Make a Home at Taylor Wimpey At Taylor Wimpey, we don’t just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all. With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you’ll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life. Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people. Home to work that matters, and you can be a part of it. Job Summary To efficiently manage the field operations including controlling sub-contractors day-to-day operations and ensuring that material supplies are available in conjunction with the Site Manager. Assist the Site Manager in the planning and programming of site activities ensuring the work is completed in a safe manner. Deputise for the Site Manager where necessary and managing quality standards to meet customer expectations. Primary Responsibilities Organisation and Control of labour and sub-contractors • Completion of weekly planning sheets to ensure the overall build programme is met., • Provide direction to individual contractors and contractormanagement to ensure quality standards are met., • Ensure all site personnel comply with the Construction Health and Safety Regulations 1974 as amended together with the Taylor Wimpey Health and Safety Procedures Manual., • Carry out frequent inspection of all operations to ensure they are carried out in a safe manner., • Ensure all operatives are working to the method statements and risk assessments submitted by the relevant sub-contractors or Taylor Wimpey management., • Liaise on a daily basis with the Sales Executive regarding customer options and variations., • Liaise with the Sales Executive, Buying Department and sub-contractors regarding the supply and installation of customer choices., • Plan and arrange visits of National House Builders Council inspection to carry out stage inspections., • Plan and arrange with Local Authority statutory services to carry out stage inspections., • Assist the site manager in completion of the Home Quality Inspection (HQI), prior to Customer Relations Manager HQI sign off inspection., • Ensure that at legal completion the house is defect free, clean and ready for occupation, inclusive of all items identified at Home Quality Inspection, • Assist the Site Manager and Customer Relations Manager if required, in regular visits to customers post legal completion to ensure the customers satisfaction with their new home., • Undertake regular inspection of each property during each stage of the build process and complete snagging lists, • Ensure that requisite waste disposal skips and tip skips are available., • Trade background, • NVQ Residential Construction Site Supervision L4, • Detailed knowledge of building process, including NHBC and Building Regulations, • First aid qualified At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it's about doing work that matters, making a positive impact on the lives of our customers and the communities we serve. We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions. We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover. Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home. We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work. If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey. Inclusivity Statement As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team. Internal Applicants: Please inform your line manager if you wish to apply for this role.

Porsche Retail Group (PRG) have an excellent opportunity for a Vehicle Technician to work for one of the world's most iconic brands and join Porsche Centre West London. To apply for this role of Vehicle Technician, you must have: Either level 2 or 3 Diploma in Light Vehicle Maintenance and Repair Competence or equivalent qualification Experience working in a franchised automotive dealership Full Drivers License Role: As a Porsche vehicle Technician, you will maintain, repair, and service our customer's vehicles to the highest standard. Communicating effectively with the Service Team, you will seek to diagnose potential problems, fix mechanical and/or electrical issues or carry out routine service work. All the while ensuring the highest level of accurate record keeping and ensuring vehicles are fixed first time, and exceeding customers' expectations. Responsibilities: Identifying problems with vehicles using diagnostic tools and equipment Carrying out repairs and service work across the whole Porsche vehicle range Performing road tests to ensure repairs were successful and vehicles are functioning properly. Documenting services performed, parts used, and any issues found during inspections. Communicating with the Service Team or customers about vehicle issues and repair options. Ensuring all work is performed in accordance with safety regulations and Porsche's exemplary customer service level expectations Keeping up with the latest automotive technologies and repair techniques. Minimum Qualifications: A full vehicle (Category B) driver's license, ideally for a for a minimum of two years Level 2 Diploma in Light Vehicle Maintenance and Repair Competence or equivalent qualification Experience of working within a franchised automotive dealership Excellent mechanical and technical skills to be able to diagnose and repair faults on a wide range of vehicles Ability to work quickly, diligently and efficiently Desirable Qualifications: Level 3 Diploma in Light Vehicle Maintenance Level 3 Diploma in Auto-Electrical and Mobile Electrical Operations Level 3 Award in Electric/Hybrid Vehicle System Repair and Replacement Experience of working within a prestige franchised automotive dealership Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer: Competitive Salary along with monthly Bonuses for exceptional performance Salary increases as you progress through your Porsche training and accreditation Guaranteed monthly bonus payment for the first 3 months of your employment 33 days holiday, with extra for long service Fixed hours each week - no shift patterns. Monday to Friday 8.00am to 5.00pm and 1 in 4 Saturdays on a rota basis from 8.00am to 1.00pm. Option of a VW Group Vehicle at preferential leasing rates Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Life Assurance DC Pension Scheme Employee Assistance Program - support and advice on issues impacting your wellbeing Dedicated mental health champions Five full sets of work wear along with Porsche jumpers, gilets, jacket and safety boots Centre: Porsche Centre West London is our largest Centre in the south of England. Our Centre is divided over 2 locations. Our main Centre conveniently located on the A4 and just a short walk from the vibrant Chiswick High Road, with free staff parking just a short walk away or Gunnersbury Tube or Chiswick Park Station are within a 15-minute walk. We have a dedicated satellite after-sales service near Kew, easily accessible from the A4 with onsite parking. Company: Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality. Applying: Please note that eRecruitSmart is advertising this role on behalf of Porsche Retail Group. Your CV will be stored on their platform for the Hiring Manager who is responsible for the vacancy to review. Please only apply if you consent to these terms. You must have eligibility to work in the UK. If your address and contact details are not on your CV, you will not be considered. You're welcome to request a full synopsis of the job description during your first round of interview, should you be successful. We look forward to hearing from you! TPBN1_UKTJ

Interim Payroll Manager (SAP) - £65-75K - 9 month FTC - Holborn My client is a leading retail brand in pursuit of an Interim Payroll Manager on a 9 month FTC who has also been involved in implementing the SAP system. To be considered successful, the ideal candidate must - have experience leading a payroll project have implemented SAP (essential) be able to lead a team of 2 Payroll Specialists and oversee the BAU operations be available to start on a short notice be flexible to work from the office 3 days per week have experience processing payroll within a retail environment If you are seeking your next interim assignment and are not only familiar with SAP but have also implemented it - APPLY NOW! The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ

We’re a retail business looking for a hands-on Warehouse Manager to join our team, keep our day-to-day operations running smoothly, and guide our small warehouse team forward in the long-term. Our warehouse is a fast paced retail warehouse, with the majority of the team focussed on picking & p

We have a rare, and very exciting opportunity, to join our Retail Operations team as a Visual Merchandising Manager.

Interim Payroll Project Manager (SAP) - £65-75K (negotiable) - 9 month FTC - Holborn. My client is a leading retail brand in pursuit of an Interim Payroll Manager on a 9 month FTC who has also been involved in implementing the SAP system. Payroll Specialists and oversee the BAU operations.

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. We're on the lookout for a Delivery Commercial Manager to take the lead on our delivery partnerships with platforms like Deliveroo, Uber Eats, and Just Eat. You'll be the key link between our delivery partners and our internal teams - from Commercial and Brand to Operations, IT, and Finance, helping us unlock growth in our £100m+ delivery business across the UK and beyond. WHAT YOU'LL BE DOING Strategic Partnership Management • Own and execute Joint Business Plans with major delivery platforms., • Lead commercial negotiations and contract renewals with DSPs., • Build strong, long-term relationships to secure preferred partner status and unlock co-marketing opportunities.Promotional Planning & Performance, • Deliver a strategic annual promotional calendar, aligned to business and brand goals., • Manage the delivery advertising budget, optimising campaign setup, execution, and ROI., • Track and analyse performance to inform future activity and drive customer acquisition.Insights & Commercial Impact, • Use data to run scenario models, track campaign performance, and provide actionable insights., • Support key commercial decisions through analysis and forecasting.Cross-Functional Collaboration, • Partner with internal teams across Operations, Brand, Finance, and Tech to solve challenges and deliver strategic initiatives., • Help implement new systems and improve delivery-related tech in collaboration with our Technical Programme Manager.WHAT WE'RE LOOKING FOR, • Proven experience in a commercial, partnerships, or trade marketing role - ideally within food, retail, or tech., • Strong negotiation and relationship-building skills, particularly with third-party platforms., • Highly analytical mindset with experience in financial modelling and campaign performance analysis., • A track record of managing Joint Business Plans or annual promotional calendars., • Comfortable leading cross-functional projects with diverse stakeholders., • Bonus: Understanding of delivery tech platforms and order fulfilment operations.YOUR REWARDS:, • Bonus based on business performance., • Private Healthcare (through Vitality), • Life Assurance - your family is part of our family, • Participation in a pension scheme, • 25 Days holiday + bank holidays, • Long service award Reports to: Commercial Director Location: UK, London Working pattern: Hybrid, 3 days in the office.

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. We're on the lookout for a Delivery Commercial Manager to take the lead on our delivery partnerships with platforms like Deliveroo, Uber Eats, and Just Eat. You'll be the key link between our delivery partners and our internal teams - from Commercial and Brand to Operations, IT, and Finance, helping us unlock growth in our £100m+ delivery business across the UK and beyond. WHAT YOU'LL BE DOING Strategic Partnership Management • Own and execute Joint Business Plans with major delivery platforms., • Lead commercial negotiations and contract renewals with DSPs., • Build strong, long-term relationships to secure preferred partner status and unlock co-marketing opportunities.Promotional Planning & Performance, • Deliver a strategic annual promotional calendar, aligned to business and brand goals., • Manage the delivery advertising budget, optimising campaign setup, execution, and ROI., • Track and analyse performance to inform future activity and drive customer acquisition.Insights & Commercial Impact, • Use data to run scenario models, track campaign performance, and provide actionable insights., • Support key commercial decisions through analysis and forecasting.Cross-Functional Collaboration, • Partner with internal teams across Operations, Brand, Finance, and Tech to solve challenges and deliver strategic initiatives., • Help implement new systems and improve delivery-related tech in collaboration with our Technical Programme Manager.WHAT WE'RE LOOKING FOR, • Proven experience in a commercial, partnerships, or trade marketing role - ideally within food, retail, or tech., • Strong negotiation and relationship-building skills, particularly with third-party platforms., • Highly analytical mindset with experience in financial modelling and campaign performance analysis., • A track record of managing Joint Business Plans or annual promotional calendars., • Comfortable leading cross-functional projects with diverse stakeholders., • Bonus: Understanding of delivery tech platforms and order fulfilment operations.YOUR REWARDS:, • Bonus based on business performance., • Private Healthcare (through Vitality), • Life Assurance - your family is part of our family, • Participation in a pension scheme, • 25 Days holiday + bank holidays, • Long service award Reports to: Commercial Director Location: UK, London Working pattern: Hybrid, 3 days in the office.

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. We're on the lookout for a Delivery Commercial Manager to take the lead on our delivery partnerships with platforms like Deliveroo, Uber Eats, and Just Eat. You'll be the key link between our delivery partners and our internal teams - from Commercial and Brand to Operations, IT, and Finance, helping us unlock growth in our £100m+ delivery business across the UK and beyond. WHAT YOU'LL BE DOING Strategic Partnership Management • Own and execute Joint Business Plans with major delivery platforms., • Lead commercial negotiations and contract renewals with DSPs., • Build strong, long-term relationships to secure preferred partner status and unlock co-marketing opportunities.Promotional Planning & Performance, • Deliver a strategic annual promotional calendar, aligned to business and brand goals., • Manage the delivery advertising budget, optimising campaign setup, execution, and ROI., • Track and analyse performance to inform future activity and drive customer acquisition.Insights & Commercial Impact, • Use data to run scenario models, track campaign performance, and provide actionable insights., • Support key commercial decisions through analysis and forecasting.Cross-Functional Collaboration, • Partner with internal teams across Operations, Brand, Finance, and Tech to solve challenges and deliver strategic initiatives., • Help implement new systems and improve delivery-related tech in collaboration with our Technical Programme Manager.WHAT WE'RE LOOKING FOR, • Proven experience in a commercial, partnerships, or trade marketing role - ideally within food, retail, or tech., • Strong negotiation and relationship-building skills, particularly with third-party platforms., • Highly analytical mindset with experience in financial modelling and campaign performance analysis., • A track record of managing Joint Business Plans or annual promotional calendars., • Comfortable leading cross-functional projects with diverse stakeholders., • Bonus: Understanding of delivery tech platforms and order fulfilment operations.YOUR REWARDS:, • Bonus based on business performance., • Private Healthcare (through Vitality), • Life Assurance - your family is part of our family, • Participation in a pension scheme, • 25 Days holiday + bank holidays, • Long service award Reports to: Commercial Director Location: UK, London Working pattern: Hybrid, 3 days in the office.

Assistant Manager | Growing business | £27k+ OTE Location: Neasden (NW10) Contract: This is a 12 month full time contract covering maternity leave, however it has strong potential to go permanent at the end of the 12 months. Salary: £26,500 + Monthly Bonuses | Realistic OTE £27,500+ Hours: 39.5 hrs per week | Monday to Friday | 9am-6pm | Reduced hours at weekends Love retail but tired of long evenings and working every weekend? Join a fast-growing, people-focused business that offers a genuine work-life balance, monthly bonuses, and clear opportunities for career progression. About the Company Our client is a successful and growing business with stores across the UK and Europe. After a strong growth phase in 2024, they're continuing their expansion into 2025 - and they're looking for talented Supervisors to join the journey. What's in it for you? No late nights - 9am-6pm shifts Reduced weekend working Monthly bonuses - realistic earnings of £27,500+ Clear path to progression A stable and supportive team culture What You'll Do As an assistant manager, you'll help deliver a standout in-store experience. You'll: Lead by example and deliver excellent customer service Support the management team with store operations Motivate the team to meet KPIs and maintain brand standards Ensure a safe, clean and welcoming environment for customers and staff What We're Looking For Positive energy and a passion for people Experience in retail, hospitality, or another customer-facing role A hands-on, proactive mindset - especially during quieter periods Ambition to grow your career and take on more responsibility Apply Today If you're ready to step into a leadership role with structure, support and progression, we'd love to hear from you. Apply now with your up-to-date CV and let's have a chat. Reference BBBH34175 TPBN1_UKTJ

Retail Operations Manager - Charity Retail (No Weekends!). Are you a passionate estates or retail operations professional ready to ma.

Retail Operations Manager - Charity Retail (No Weekends!). We're recruiting a Retail Operations Manager to support a respected charity retail team with multi-site estates and maintenance coordination. This is an exciting opportunity for an experienced and hands-on operations professional to take own

This role woud suit somebody from a retail/FMCG backgrould that has multi site/area management experience and looking for a different route in retail. Senior Operations Manager - Central London £65,000 - £70,000 +Benefits.

We are now recruiting a passionate and dynamic Shop Manager to join our vibrant, busy charity retail environment, where no two days are the same and the local community is at the heart of everything we do. As a Shop Manager, you will play a key role in the day-to-day operations of the store, ensurin

As a Retail Shift Manager at Lidl, you’ll help us maintain our high standards day after day, night after night. Managing operations within your Store and colleagues in the absence of the Store Manager and Deputy Store ManagerHandling freshness, cash processes, inventory and stock management to mak

Summary Are you passionate about risk management, internal controls, and audit excellence within a dynamic HR environment? We’re looking for a People Team Risk, Controls and Audit Manager to join our People Compliance Team and take ownership of our risk register, audit processes, and control frameworks. This role is the primary contact for business stakeholders on all things related to People Team risk, controls, and audit. You’ll collaborate with risk owners across the business, as well as Internal Risk and Audit teams, to ensure our operations are robust, compliant, and continuously improving. You’ll be part of a forward-thinking People Systems team that values integrity, collaboration, and continuous improvement. This is your chance to make a real impact on how we manage risk and audit across our HR operations. To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected. What’s in it for you Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special… • After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household., • Competitive holiday entitlement with the potential to buy extra holiday days!, • Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business., • A generous Defined Contribution Pension Scheme and Life Assurance., • A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills., • Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing., • Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family., • Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family., • A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work. What you’ll do Your key accountabilities will include • Own and maintain the People Team risk register, lead quarterly risk reviews with stakeholders, and prepare summaries for the People Leadership Team, • Manage compliance reporting and risk actions using platforms like SureCloud; prepare Audit Committee papers and facilitate updates to the Code of Conduct, • Oversee the People controls framework, including financial control checks with Finance and Colleague Services, ensuring controls are integrated and tested across operations, • Lead internal and external audit processes, define scope, engage senior stakeholders for sign-off, and ensure timely delivery and closure of audit actions, • Track and report audit activity and remediation plans, and identify proactive audit opportunities to mitigate and manage risk Who you are Your skills and experience will include • Extensive experience in risk & controls within HR, with proven expertise in designing and implementing risk management frameworks, • Strong understanding of payroll controls and systems, including Oracle HCM and Payroll, • Background in change or programme management, with a structured, analytical approach to problem-solving, • Excellent communication and stakeholder engagement skills, able to influence across all levels of the organisation, • Highly organised and detail-oriented, confident in managing multiple priorities and driving outcomes effectively Everyone’s welcome We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. #LI-Hybrid #LI-CP2

We’re supporting a well-known international consumer brand in hiring a Commercial Manager. This role will be instrumental in shaping the growth of their fast-expanding delivery channel, already a nine-figure revenue stream, and represents a unique chance to blend commercial strategy, marketing, and operations in one high-impact position. Why this role? Delivery has become one of the most important revenue drivers for our client. The Commercial Manager will be the central link between delivery platforms, internal teams, and the wider business — ensuring partnerships are optimised, promotions deliver results, and long-term growth plans are in place. What you’ll be doing • Partner Growth – Build strong, collaborative relationships with leading delivery platforms; negotiate terms; and secure opportunities to stand out on partner apps., • Commercial Planning – Create annual promotional plans and campaign calendars, ensuring investment drives customer acquisition and repeat spend., • Insight & Analysis – Monitor performance, interrogate data, and present recommendations to maximise profit and efficiency., • Cross-Team Collaboration – Work with operations, finance, brand, and technology colleagues to resolve challenges, launch new initiatives, and continually improve customer experience., • Strategic Impact – Contribute to longer-term growth projects, supporting leadership with scenario modelling and investment cases. What we’re looking for • Solid commercial experience in partnerships, category, or trade marketing — ideally in consumer, retail, foodservice, or tech., • Strong negotiator with proven success in managing third-party relationships., • Highly analytical, with experience in financial modelling and using data to inform decisions., • Skilled at running cross-functional projects and influencing multiple stakeholders., • Knowledge of digital platforms, marketplaces, or delivery operations would be a plus. What’s on offer • You’ll join a forward-thinking international business with a reputation for brand strength and growth. Expect a competitive package including bonus, healthcare, pension, and generous holiday entitlement, along with clear career progression opportunities.

💥 Supply Chain Manager – French Speaking💥 🍫 Luxury food challenger 📍 3 days in the London Office/ 2 days work from home (flexible for the right candidate) 💸 £50-55k + Bonus MKJ Ignite are delighted to be working with a fast-growing challenger brand in the luxury food space. This business is scaling rapidly and needs a hands-on Supply Chain Manager to keep operations flowing smoothly. This is a great opportunity to join a startup that sits at the intersection of food and wellness, with a global retail presence and ambitious plans for the UK market. Day-to-day, you’ll be: ⭐ Forecasting demand and managing production runs with suppliers and co-manufacturers ⭐ Keeping stock levels healthy (finished goods + raw materials) while avoiding costly stockouts ⭐ Owning and optimising Excel-based tools (and helping transition to smarter systems such as Unleashed) ⭐ Coordinating B2B, B2C and 3PL logistics across Europe and the UK ⭐ Managing pallet sends and international shipping paperwork ⭐ Overseeing larger retail orders (£3–15k+) and ensuring OTIF delivery ⭐ Building and documenting smart, scalable supply chain processes What skills do you need to have to be considered? ⭐Fluent French (essential!) ⭐ Food industry experience strongly preferred ⭐ Excel whizz with attention to detail ⭐ Experience handling high-volume order processing ⭐ A doer, not just a delegator — happy to roll up sleeves in a small but mighty team In return for everything you can bring, the business can offer you 🚀: ⭐️Flexible working (London preferred, but open for the right profile) ⭐️A high-growth, international challenger brand with genuine purpose ⭐️The chance to own the supply chain function in a business scaling rapidly What happens next? 🎬 Now: Apply today with your CV which will be reviewed by our MKJ Ignite team. First Stage: Teams call with the hiring manager Second Stage: Task-based interview with the Founder 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. ❤️ We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us so you don’t miss them. 👀

Sustainability Manager – Ethical Sourcing & Traceability London (Hybrid) £60,000 – £70,000 + benefits | Full-time | Global Supply Chain Are you passionate about transforming supply chains into engines for positive change? Do you have a track record of driving sustainability in fast-paced, global environments, especially across fashion, apparel, or retail? A fashion brand is seeking a Sustainability Manager to lead initiatives in ethical sourcing, material traceability, and environmental impact reduction. This is a high-impact, cross-functional role working closely with design, sourcing, logistics, ESG, and compliance teams across global markets. Key Responsibilities • Lead and manage ethical sourcing programs across Tier 1–3 suppliers globally, • Develop and roll out traceability frameworks to track materials and product journeys, leveraging platforms like TrusTrace or similar tools, • Collaborate with suppliers to implement responsible sourcing standards aligned with certifications (e.g., GOTS, Fair Trade, FSC), • Drive LCA (Life Cycle Assessment) analysis and support scope 3 carbon data collection, • Engage internal stakeholders across design, supply chain, compliance, and ESG to embed sustainability into decision-making, • Support ESG reporting requirements (CSRD, GRI) with accurate supply chain sustainability data, • Monitor emerging legislation and adapt supplier policies accordingly (e.g., EU Due Diligence Act) Your Background • 3+ years in a sustainability-focused role, ideally within fashion, retail, or consumer goods, • Demonstrable experience in ethical sourcing, traceability, or sustainable materials, • Hands-on with supplier engagement and standards such as Sedex, SA8000, ISO14001, etc., • Familiarity with LCA tools, product passports, and ESG data tracking platforms, • Strong project management, stakeholder engagement, and reporting skills, • Knowledge of CSRD/SFDR/GRI is a plus What You’ll Gain • A central role in driving positive impact across a beloved brand’s global operations, • Work in a purpose-driven, creative team deeply invested in circularity, transparency, and social impact, • Exposure to some of the most cutting-edge technologies in traceability and ESG reporting, • Hybrid working with flexible options (3 days in London HQ preferred)

We’re hiring: General Manager – Business Development (UK Market) 🇬🇧 Are you a strategic leader with a passion for luxury, hospitality, and premium retail? Ready to take on a high-impact role with one of France’s most iconic brands? We’re seeking a General Manager – Business Development to lead and grow our UK operations. This is a rare opportunity to shape the future of a prestigious brand in a dynamic and competitive market. What you’ll be doing: • Drive Growth: Expand our presence across retail, hospitality, throughout the UK., • Lead Teams: Inspire and manage local teams to deliver exceptional service and operational excellence., • Build the Brand: Elevate our visibility and desirability through strategic partnerships and market insights., • Own the Numbers: Oversee financial performance, optimise costs, and ensure sustainable growth., • Oversee administrative, legal, and compliance matters with rigour and foresight. What we’re looking for: • 10+ years of experience, including 3+ in a similar leadership role, • Background in luxury retail, fine food, hospitality, or lifestyle brands, • Strong business acumen, operational expertise, and a hands-on leadership style, • Fluent in English (French is a plus) Why join us? • Be part of a prestigious French brand with global ambitions, • Lead a strategic market with autonomy and visibility, • Collaborate with passionate teams and visionary leaders, • Shape the future of luxury experiences in the UK Interested or know someone who might be? Let’s connect! Apply now or share this opportunity with your network. #Hiring #GeneralManager #BusinessDevelopment #LuxuryRetail #HospitalityJobs #UKJobs #Leadership #BrandExpansion #JoinUs

Townhouse was created with a single goal: to disrupt and reinvent the global nail salon industry. We are the fastest-growing beauty brand in the UK and are driven by a passionate and innovative team to achieve our mission. We’ve brought together a world-class group from a wide range of industries. As we grow at speed, we need brilliant people (like you!) to join us on our journey and help us deliver our goal. ABOUT THE ROLE We have an exciting opportunity for a proactive and detail-driven People Advisor to join our talented People team. This is a hands-on role, perfect for someone who thrives in a fast-paced environment, loves getting into the detail, and takes ownership to make things happen. Reporting into the Head of People, you’ll be at the heart of keeping our People operations running smoothly — from ensuring our systems and processes are on point, to delivering accurate data and insights that help leaders make great decisions. You’ll also spot opportunities for improvement, lead small projects, and support initiatives that make Townhouse an even better place to work. If you’re organised, a great communicator, and hungry to learn and grow in the People space - this could be your next move. RESPONSIBILITIES • People Systems & Data Management – Administer and maintain our People system (Employment Hero) ensuring accuracy and consistency. Monitor, measure, and analyse HR metrics, producing regular reports to identify trends and areas for focus., • People Process Administration – Oversee key People processes such as 360 feedback, appraisals, engagement surveys, and policy updates. Ensure compliance with UK legislation and support disciplinary processes., • Engagement & Communication Support – Partner with the Comms & Engagement Lead to deliver initiatives that maximise team engagement and prepare People-related communications for the business., • Capability & Process Improvement – Identify opportunities to improve how we use our systems and processes, bringing fresh ideas to enhance efficiency, consistency, and employee experience. REQUIRED SKILLS • Previous HR/People administration experience, ideally within a customer-facing industry., • Excellent attention to detail and accuracy, particularly with data., • Strong organisational skills with the ability to prioritise multiple tasks., • Excellent written and verbal communication skills., • Experience using HRIS/People systems (Employment Hero a plus) and confident with Excel/Google Sheets for analysis., • Discreet and professional when handling sensitive information. ABOUT YOU • Driven, proactive, and self-starting — you go and find the answers., • Tenacious in solving problems and following through to completion., • Low ego, team player, open to feedback and focused on the bigger picture., • Curious and eager to learn with a genuine passion for the People profession., • Approachable, trustworthy, and able to build strong relationships at all levels. LOCATION This is a full-time, permanent role based at our Support Centre in Central London, and we offer a hybrid working model, aligned with role requirements. EMPLOYEE BENEFITS AT TOWNHOUSE • Private healthcare and wellness support – Including free telephone/video GP appointments and private hospital treatment if there is a long NHS wait., • Shopping discounts – Save money every day with a range of retail discounts., • Birthday Pamper Party – During your birthday month, bring a friend for a free signature manicure/pedicure and a glass of bubbles!, • Social Budget – A monthly budget for your manager to treat your team to lunch, pampering, or a night out., • Holiday on us – One extra day paid holiday for every whole year you’ve been with Townhouse, up to 5 extra days., • Employee Discount – 75% off treatments., • Interest-free advance – Up to £50 per day you’ve worked in a month to help with emergencies without interest costs. EQUAL OPPORTUNITIES We’re proud to be an inclusive employer. We welcome applications from all backgrounds and are committed to creating a diverse, supportive, and empowering workplace. Apply Now and Be Part of Our Exceptional Team!

Who we are: ALTEN, an engineering and technology consultancy, We are a leading Engineering and IT consultancy operating across 30 countries, making waves in all sectors: Aeronautics, Space, Defence, Security and Naval, Automotive, Rail and Mobility, Energy and environment, Life Sciences and Health, Industrial Equipment and electronics, Telecoms, Banking, Finance & Insurance, Retail, Services & Medias, Public Services & Government. With a team of passionate, diligent, and agile engineers, we are united by a common purpose: building tomorrow’s world today. Day by day, we support our customers' development strategies as well as their technological and sustainability transformation. Role Overview As a key member of the UK Legal team and under the supervision of the team Coordinator, you will be responsible for safeguarding legal compliance and minimizing legal risks for ALTEN Group’s UK operations. You will act as a trusted business partner, providing expert legal guidance across a wide range of operational matters, ensuring the Group’s activities comply with relevant laws and internal policies. Key Responsibilities: • Contract Review & Analysis: Lead the review and analysis of contracts to identify potential legal risks, obligations, and liabilities. Offer strategic legal advice to mitigate risks, ensure compliance with laws and regulations, and align contracts with the Group’s policies. Manage the end-to-end process of contract negotiations, review, and approval using relevant tools. Support bid processes for new customers and projects., • Contract Recordkeeping: Maintain an organized and accurate record of all contracts and legal documentation, ensuring full compliance with internal record-keeping standards and utilizing the Group’s Contract Lifecycle Management (CLM) system., • Strategic Legal Support: Provide legal advice to management on key strategic initiatives, identifying and addressing potential legal challenges early in the decision-making process., • Legal Process Optimization & Awareness: In collaboration with the Legal team, develop and deliver training programs to raise legal and compliance awareness across the business. Enhance or create legal templates, processes, and procedures to improve the efficiency of the legal function., • Legal Risk Management: Oversee litigation processes and manage legal risks, ensuring that all relevant matters are addressed with due diligence and in line with the Group’s policies., • HR Legal Support: Provide legal counsel to HR teams on employment-related matters, including employment contracts, disciplinary procedures, collective labor relations, immigration issues, and other HR legal concerns., • Reporting & Communication: Ensure clear and consistent reporting of legal matters to senior management and the Group Legal Department. Keep stakeholders informed on legal risks and activities, providing regular updates on key legal matters. Other responsibilities related to the UK Legal team: • Governance & Corporate Secretarial: Serve as the corporate secretariat for UK entities, working closely with the Group Legal Corporate Department. Manage delegations of authority, signatures, and contracts for key personnel, ensuring governance standards are upheld. Support the Quality and Information Security teams with review of governing policies and procedures. Support Finance team with legal and compliance queries, including for audit purposes., • Insurance & Compliance: Work with the Group Insurance Manager to implement and manage ALTEN’s insurance policies across the UK entities. Support the Group Compliance Department in the deployment of the anti-corruption program, data protection program, international trade sanctions, and national security programs., • M&A Legal Support: Collaborate with the Group M&A team to provide legal support during mergers and acquisitions. Participate in legal due diligence for targets and manage legal integration processes for newly acquired entities. Required Qualifications: • Education: Bachelor’s degree in Law, Business Administration, or a related field., • Experience: A minimum of 3 years post-qualification experience (PQE) as a Generalist Legal Counsel, ideally within the consulting and/or technology sectors, with a focus on business law relevant to ALTEN Ltd/Methods’ activities, as well as an experience in public sector contracts., • Expertise: Demonstrable knowledge of UK contract law (private and public sector), risk management, Crown Commercial Services Frameworks, and contract negotiations. A solid understanding of IR35, PSCs, and the IT contractor marketplace is essential., • Skills: Business oriented with strong analytical, problem-solving, and negotiation skills. Ability to summaries and excellent written and verbal communication abilities. Strong team spirit. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected. Details of this will be discussed with you at interview. What we offer: • Company benefits including Private Medical Healthcare, Life Insurance and Travel Insurance., • Pension scheme with company contributions up to 6%., • Hybrid (2 days remote working), • Wellness 24/7 Confidential employee assistance program., • Social – Breakfast Tuesdays, Thirsty Thursdays and Pizza on the last Thursday of each month. Any doubts? Studies have shown that some groups of people are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we are looking for. As an equal-opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

🌟 General Manager – St Christopher’s Place, London 🌟 Just off Oxford Street and moments from Selfridges, St Christopher’s Place is one of London’s most distinctive retail, dining, and lifestyle destinations. With its vibrant pedestrian streets, boutique independents, global brands, buzzing cafés, destination dining, offices, and residential community, this is a place where London truly comes together – day and night. We’re searching for a General Manager to lead the heartbeat of this iconic West End estate. Why St Christopher’s Place? • A prime West End location with high footfall and a mix of retail, dining, offices, and homes., • A curated tenant mix – from boutique fashion to beauty, lifestyle, fast-casual dining to destination restaurants., • A genuine neighbourhood feel – blending visitors, office occupiers, and residents., • A place defined by placemaking, loyalty initiatives, and brand activations that create memorable experiences. The Role As General Manager, you’ll be the driving force behind its success – shaping the occupier and visitor experience, maximising commercial performance, and building a thriving community. You’ll: • Lead and inspire a close-knit team across operations, marketing and administration., • Shape the future – influencing tenant mix, events, campaigns, and ESG initiatives., • Deliver results – balancing operational excellence with long-term asset value., • Represent the estate with charisma and confidence – whether in front of media, tenants, or local authorities., • Be an ambassador – the face of St Christopher’s Place for occupiers, stakeholders, and the wider London community. About You We’re looking for a proven leader with: • Strong experience in retail, commercial, or mixed-use management., • Excellent financial and operational acumen (including managing a £1.85m service charge)., • A natural ability to build partnerships – with tenants, contractors, and stakeholders., • Energy, creativity, and confidence to inspire, innovate and engage., • A collaborative mindset, able to work closely with Brightbay and Starwood Capital to deliver the estate’s long-term vision. Why Workman? As the UK’s leading independent property management specialist, Workman offers: • A supportive and entrepreneurial culture., • Career growth within a nationwide network of Centre Managers. 👉 Apply now and take the lead at St Christopher’s Place – where London shops, dines, works, and lives.

🚨 Operations Exec – Personal Care🚨 💸 £30 – 32k 📍 London (hybrid – 1 day in office per week) At MKJ Ignite, we partner with the most exciting challenger brands in FMCG to find the people who make things happen. Right now, we’re working with a fast-scaling brand that’s looking for an Operations Executive to keep their fulfilment engine running at full speed. In this role, you’ll be the heartbeat of customer fulfilment, making sure every order, whether it’s heading to a major retail partner or a direct-to-consumer customer, is processed flawlessly, dispatched on time, and tracked through to delivery. You’ll work with warehouse partners, courier companies, and the Ops & Projects Manager to keep things moving, solve problems before they escalate, and make sure the data is spot-on. What you’ll be doing: 📦 Process retail and online orders in Unleashed and other systems, ensuring accuracy and timeliness 📑 Prepare all required documentation (packing lists, delivery notes, export invoices) 🚚 Book shipments, arrange courier collections, and track deliveries proactively 🏭 Liaise daily with warehouse partners to confirm dispatch and resolve issues 🔍 Maintain accurate order, product, and customer data in all systems 📈 Support OTIF and fulfilment performance reporting 🚀 Coordinate orders for new product launches to ensure flawless execution 💡 Suggest and implement process improvements to make fulfilment smoother and faster We’re looking for someone who: 🕒 Has experience in order processing, fulfilment, or customer operations (FMCG or e-commerce a plus) 🎯 Is detail-obsessed, organised, and thrives in a fast-paced environment 💻 Is confident using inventory/order management systems like Unleashed (or similar) 🤝 Communicates clearly and solves problems before they become bottlenecks ⚡Can juggle competing priorities without dropping the ball What’s in it for you: 💰 Competitive salary package 🏡 Hybrid working with flexibility to suit your lifestyle 🌴 Generous holiday allowance (plus your birthday off!) 🩺 Private healthcare plan 💷 Pension scheme 🛍️ Discounts on the brand’s products 🚀 A fast-growth challenger brand where your work directly impacts customer experience 📈 Opportunities to grow and progress as the team scales Now: Apply today with your CV which will be reviewed by our MKJ Ignite team. First Stage: Teams call with the hiring manager Second Stage: Face to face interview in the office and meet the wider team 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. ❤️ We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us so you don’t miss them. 👀

Job Title: Temporary Digital Trading Assistant Location: London (Hybrid/Flexible) Contract: Temporary, Immediate Start – January 2026 Salary: Competitive, based on experience Industry: Fashion / E-Commerce My client are seeking a Temporary Digital Trading Assistant to join their innovative team on a temporary basis to start immediately, supporting the fast-paced e-commerce team until January 2026. The Role: As a Digital Trading Assistant, you’ll play a key role in optimising the customer journey and driving online sales. You’ll work closely with the Digital Trading Manager to support website performance, product launches, merchandising, and promotional activity. This is a fantastic opportunity for someone with strong attention to detail and a passion for fashion and e-commerce. Key Responsibilities: • Support daily trading of the website, ensuring products are merchandised and performing optimally, • Assist in uploading and updating product information, pricing, and imagery, • Monitor key KPIs and support with weekly and ad-hoc reporting (sales, conversion, product performance), • Help execute promotional campaigns, discounts, and seasonal updates, • Conduct regular site walks to ensure accurate content, functionality, and user experience, • Previous experience in an e-commerce or digital trading role, ideally within fashion or retail, • Proficient in CMS and product management systems (Magento, Shopify, Salesforce Commerce Cloud, etc.), • Strong Excel and data analysis skills, • Detail-oriented with a proactive, problem-solving mindset, • Excellent communication and organisational skills, • Be part of a collaborative and creative team during our most exciting trading period, • Gain hands-on experience in a fast-moving fashion e-commerce environment, • Hybrid working options available Send your CV! Applications will be reviewed on a rolling basis – early applications encouraged! If you are ready to leverage your analytical skills to shape the future, apply today and join a company where style meets strategy. Apply Now!

Are you a researcher who thrives at the intersection of user insight and product strategy? Do you get excited about not just uncovering what users need, but also about driving the product decisions that bring those insights to life? We are looking for a seasoned Senior Product Research Strategist to join our dynamic team working at our HQ in Dubai, UAE. This isn't a traditional research role; it's a hybrid position designed for someone who thinks like a Product Manager but loves the rigor of research. You will be the critical link between deep user understanding and actionable product strategy, directly influencing our roadmap and fueling innovation. If you are a strategic thinker who loves to own problems from hypothesis to execution, we want to hear from you. What You'll Do: • Drive Product Strategy: Conduct comprehensive user, market, and competitive research to identify opportunities and shape the future direction of our products., • Translate Insights into Action: Synthesize complex data into clear, compelling product requirements, user stories, and strategic recommendations for feature prioritization and roadmap planning., • Collaborate for Impact: Partner closely with Product Managers, Data Analysts, and Designers to validate product hypotheses, measure success, and drive tangible business outcomes., • Influence Decision-Making: Deliver actionable insights that inform and influence both our near-term tactics and long-term business and product strategy. Who You Are (Qualifications): • You have 4+ years of experience in a research role with significant exposure to product management principles and practices (e.g., roadmap development, backlog grooming, agile rituals)., • You possess a strong toolkit of qualitative and quantitative research methodologies and know how to apply them to answer critical business questions., • You have an ownership mindset—you don’t just deliver reports; you own the problem and drive the insights through to execution., • You are resilient and thrive in ambiguous, fast-paced environments, with an enterprise-first attitude., • You are a brilliant communicator and storyteller, skilled at engaging and aligning stakeholders at all levels. Ideal Backgrounds Include: • Former consultants with experience in product-led or tech-driven projects., • Professionals from service design or UX research who have completed product management rotations or have closely embedded with product teams., • Individuals from tech-enabled companies with hybrid research/product structures. Why Join Us? • High Impact: Play a pivotal role where your work directly shapes our product and company trajectory., • Growth Opportunity: Bridge two critical disciplines and carve out a unique career path., • Collaborative Culture: Work with a talented, cross-functional team that values curiosity and evidence-based decision making. About Us- Landmark Group Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure. Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer. We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Home Centre, Emax, Fitness First, to Fun City, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade. As a part of the Landmark Group, a renowned retail and hospitality conglomerate in the Middle East, North Africa, and India, Landmark Digital is the dynamic digital arm of Landmark Retail, serving as the cornerstone of our omnichannel business strategy. Headquartered in Dubai, UAE, we oversee the digital operations of eight leading brands across diverse geographies, with ambitious plans for expansion into new territories and functions. Joining us means becoming a vital part of the Middle East's most significant bricks-to-clicks success story, boasting an impressive year-on-year growth rate exceeding 100%. Comprising a talented workforce of over 700 professionals across diverse domains, Landmark Digital spearheads various functions including Enterprise and E-commerce Tech, Product Management, User Design, and MarTech, among others. With our futuristic outlook, we are committed to delivering seamless digital experiences to our customers. Landmark Digital At Landmark Digital, we cultivate an agile work culture, empowering you to make impactful decisions from day one within collaborative squads comprising professionals from over 20 nationalities. Additionally, our dedicated software development center in Bangalore, India, offers opportunities for incubation, design, and optimization of digital products. Working at Landmark Digital means engaging with cutting-edge technologies, including Enterprise and E-commerce tech, headless commerce, Java Spring Boot, React Native, React frontend, and Azure Cloud solutions, providing an enriching environment for professional growth and development. In addition to competitive remuneration and benefits, we prioritize continuous learning and growth through dedicated training and upskilling initiatives. Furthermore, our vibrant workplace culture fosters camaraderie through various team events, celebrations, and recreational amenities, ensuring a fulfilling experience both personally and professionally. Come be a part of Landmark Digital, where innovation, collaboration, and growth converge to redefine the digital retail landscape

Marketplace Manager – Amazon Channel Industry: Designer toys and collectible pieces Location: Canary Wharf, London Office Job type: Full time – Permanent About POP MART POP MART is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit ___ and our ___ page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate We are seeking a Marketplace Manager (Amazon Channel) for Europe/UK to launch and grow our Amazon sales across all European markets. This is a hands-on leadership role responsible for the end-to-end Amazon business in key European markets. As the first local EU hire on our e-commerce team, you will manage day-to-day operations while building a team of specialists to support rapid growth. The ideal candidate will have deep experience with Amazon Seller Central, a strong operational mindset, and the ability to think strategically about growth opportunities. You will work closely with the existing team in China and ultimately take full ownership of EU/UK Amazon performance. This is a rare opportunity to shape our European e-commerce strategy from the ground up. Responsibilities Marketplace Strategy & Sales Ownership • Lead the end-to-end Amazon strategy for the UK and EU, taking full ownership of revenue and performance across marketplaces., • Develop and execute data-driven plans to grow sales, increase market share, and improve profitability., • Set and meet ambitious sales targets while managing key metrics including traffic, conversion, ACOS, TACOS, and ROI., • Continuously refine strategies based on performance data, customer insights, and competitor analysis. Product Listing Creation & Optimisation • Oversee the creation and launch of high-quality product listings for all new product introductions., • Ensure content is localised for each market, leveraging translation, copywriting, and creative resources., • Maintain full compliance with Amazon guidelines and local regulations., • Continuously improve listings through A/B testing, keyword optimisation, enhanced brand content (A+), updated visuals, and video assets. Amazon Advertising, Promotions, and Analytics • Develop, implement, and optimise advertising strategies across Sponsored Products, Sponsored Brands, and Sponsored Display to achieve ACOS/ROAS targets., • Plan and execute promotions, including Lightning Deals, Coupons, and seasonal campaigns (Prime Day, Black Friday, Cyber Week, Christmas), ensuring alignment with global priorities and local needs., • Analyse sales, traffic, conversion, and advertising data using Amazon reports and BI tools, translating insights into actionable recommendations., • Collaborate with creative, marketing, and cross-functional teams to align off-Amazon campaigns, promotions, and content updates with Amazon strategy. Compliance & Account Health • Ensure all Amazon activities comply with Amazon policies and European regulations, including consumer product and advertising laws., • Monitor Account Health Dashboard and address issues such as listing suppressions, policy violations, IP complaints, or negative feedback., • Implement preventative measures to safeguard account integrity and operational continuity. Team Leadership & Cross-Functional Coordination • Serve as the founding Amazon EU team member, building and scaling the team within the first few months., • Hire, train, and manage additional team members as the business grows., • Establish KPIs, workflows, and SOPs for EU/UK marketplace operations., • Collaborate with merchandising, allocation, creative, performance marketing, logistics, and legal teams., • Maintain close coordination with the China-based e-commerce team to adapt proven practices for the EU/UK market. Required Qualifications • 7+ years of hands-on Amazon Seller Central management experience for a brand or branded seller, with proven success in growing marketplace performance and scaling revenues across multiple EU marketplaces, • Strong operational expertise in FBA, listing management, feed uploads, and logistics, with solid knowledge of VAT, tax, and compliance requirements for UK/EU Amazon sellers, • Proficient in Amazon tools and features, including PAN-EU FBA, Brand Registry & Brand Store, Advertising Console, and Business/Brand Analytics, • Advanced Excel skills and strong analytical ability to interpret sales, traffic, and advertising data; BI tools (Looker, Tableau, Power BI) or SQL experience is a plus, • Proven success in setting up processes, building scalable workflows, and managing cross-functional projects in a fast-paced environment, • Experience creating, managing, and optimising Amazon PPC campaigns with a focus on ACOS, ROAS, and other performance KPIs, • Strong collaboration skills with marketing, content, and creative teams to deliver a consistent, high-converting brand presence on Amazon, • Entrepreneurial mindset with leadership capabilities; previous team management or mentoring experience is highly desirable Desirable but Not Essential • Experience in the toy industry or pop culture retail sector., • Familiarity with UK and European retail landscapes., • Understanding of designer toy and collectible trends, particularly in the art toy market., • Additional European languages such as German, French, Italian, Spanish, or Chinese are a strong plus. If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Our client based in West Drayton is looking for an Amazon Specialist – Growth-Focused Marketplace Manager to join their team. Our client is a fast-growing, UK-based business specialising in licensed children’s products, distributed primarily through retail partners. With a strong foothold in physical retail, we are now investing in growing our Amazon division into a major direct-to-consumer (D2C) revenue channel. This is a key strategic role for someone who thrives in building and scaling e-commerce marketplaces from the ground up. Amazon Platforms: Vendor Central & Seller Central Role Overview: Our client is looking for an experienced and commercially driven Amazon Specialist to lead our marketplace expansion, with a strong emphasis on building, optimising, and scaling our Amazon UK and international presence (Vendor and Seller Central). You will be given full ownership of our Amazon strategy—from content to advertising to fulfilment—and will play a critical role in transforming a small Amazon operation into a core part of our growth strategy. Key Responsibilities: • Develop and execute a comprehensive Amazon strategy across Vendor Central and Seller Central., • Launch and scale D2C Amazon operations in the UK, and expand into Europe and the US where appropriate., • Manage PPC campaigns across Amazon Advertising and external platforms (Google Shopping, Meta Ads) to maximise ROI and brand reach., • Lead all aspects of marketplace operations including SEO-optimised product listings, A+ content, fulfilment coordination (FBA & 3PL), pricing strategy, and promotional planning., • Own and manage advertising budgets, with accountability for ROAS and revenue targets., • Analyse data to drive decisions on inventory planning, campaign performance, and new product opportunities., • Collaborate with design, logistics, and licensing teams to ensure product availability, compliance, and brand alignment., • Stay ahead of Amazon’s evolving algorithms, tools, and best practices to maintain a competitive edge., • Build and mentor a future e-commerce team as the Amazon channel grows. What they are looking for: • Proven success launching and scaling Amazon marketplaces (Vendor/Seller) with a track record of 20%+ YoY growth., • Deep understanding of Amazon’s ecosystem, including PPC, SEO, Buy Box dynamics, listing optimisation, A/B testing, and inventory planning., • Highly data-driven and results-focused, with experience managing six-figure advertising budgets and delivering strong ROAS., • Experience working with or leading cross-functional and international teams, including marketing, logistics, and content., • Familiarity with tools like Helium 10, Jungle Scout, Amazon Brand Analytics, and external paid media platforms (Google, Meta)., • Comfortable working autonomously in a fast-paced, high-trust environment with a clear commercial focus., • Bonus: Experience in licensed consumer goods or children’s products. Qualifications & Certifications (Preferred but not required): • Google Analytics, Google Ads (Search, Shopping, Display) certifications, • Proven knowledge of D2C growth strategies across multiple international marketplaces, • Degree in a relevant field or equivalent professional experience

Sharpsmart is a part of the Daniels Family; a large international business with operations across Australia, South Africa, United Kingdom, Canada, and the United States. An essential service provider to Healthcare, Daniels Health & Sharpsmart were founded with the vision of “making healthcare safer” – we have achieved this through innovative safety products and clinically-focused waste services that lead the industry. Operational activities include transport, manufacturing and distribution of products, and the treatment of healthcare waste. Take a look at our website for further information on how we are making healthcare safer: ___. As we continue to expand, we're excited to open our doors for a Plant Manager to join our team! The Plant Manager will manage daily plant operation, plant maintenance and leadership of the team; by leading by example as a visible presence on the plant floor whilst ensuring that all administrative duties within your remit are completed. You will be responsible for managing a diverse and talented operations team. Your primary goal is to organise staff members to ensure efficiencies and achieve a reasonable workflow throughout the day. Your position will also include directing, training, assisting and disciplining (if necessary) operational employees in a fast-paced setting. Key responsibilities: • Management of onsite Maintenance staff, Team Leaders & Floor staff to include ongoing support & direction, • Management of floor stock, contingency and supplies including raising orders and maintaining stock levels, • Deliver information, updates on issues/concerns & metrics to Team Leaders for shift huddles, • Compile and report on all daily plant related metrics, identifying issues encountered and solutions, • Monitoring of incoming waste volumes to ensure we remain within permit and footprint capacities, • Completion of all H&S reporting including accident management, job observations & near misses, • MaintainX - monitor equipment, ensure completion of all checks, ensure faults are reported, monitored and closed, and statutory inspections are arranged and subsequently completed, • Ensure Waste Acceptance Monitoring checks are completed assessing incoming wastes for compliance and accuracy against HWCN’s, completion of Non-Conformances and escalation where required, • Spot checking all functions within your remit to ensure completion of all requirements relevant to their roles, • Ensure compliance with environmental permit, • Daily completion of Plant Site Diary, • Ensure the highest standards of housekeeping at all times, • Maintain and organise external training for Operational staff, • Control costs in line with budget for plant activities & join routine ESI & P & L review calls, • Proactively, promote, monitor and manage Sharpsmart culture throughout the plant, • Complete Shift/Weekend handovers as required What we are looking for: • 3+ years plant/warehouse leadership experience (or relatable experience), • Track record within hands on leadership skills, • Strong background in managing heavy machinery including maintenance awareness, • Proven experience in improving processes and procedures, • Works well with others and can motivate people you work with., • Good communication skills both written and verbal with record-keeping discipline, • WAMITAB & H&S Qualification advantageous – both must be attained if not held, • 45 hour working week with flexibility a requirement What we can offer: • Competitive salary package plus bonus potential, • Pension, • Private Healthcare and Dental care options, • Employee benefits scheme including financial planning, gym scheme, discounts across a range of retail, days out & leisure, travel, motoring, food & drink plus much more., • Genuine investment throughout your career for professional development, • Company events and networking opportunities, • Stability as an essential service to healthcare, ensuring a non-seasonal and stable business environment As a company we are a little out of the box – we move fast, we’re entrepreneurial, we’re growing rapidly at both a national and global scale, and for the right person this is a very exciting company to be a part of! We have a strong established brand with a compelling story, and you would be joining our team with stakeholders in Canada, Australia and the US. Take a look at what our team have to say: ___

Mode is proud to be partnered with a prestigious luxury fragrance brand seeking an experienced and dynamic Assistant Store Manager to support the day-to-day running of a high performing Flagship retail store on Bond Street. Our client is a prestigious fragrance house, renowned worldwide for its artistry, craftsmanship, and passion for scent. Their boutiques are immersive spaces where fragrance becomes an experience. With a growing international presence, the brand is admired for its heritage, creativity, and dedication to excellence in both product and service. This is an exciting opportunity to play a key role in driving sales, delivering exceptional customer experiences, and supporting the development of a passionate team in an inspiring environment in one of London's most prestigious locations. The Role: • Support the Store Manager in delivering sales targets and KPIs (including conversion, ATV, and UPT)., • Lead by example in delivering outstanding customer service and building strong client relationships., • Assist with staff training and development, ensuring the team is knowledgeable and confident in representing our products and values., • Support with visual merchandising, product launches, and in-store events., • Help to manage day-to-day operations, including stock control, cash handling, and store standards., • Act as a role model in maintaining a positive, professional, and engaging store atmosphere., • Take on supervisory responsibilities when the Store Manager is absent. Requirements: • Previous experience in retail management or a supervisory role, ideally within premium or luxury retail., • Bond Street or Flagship London Boutique experience, • Strong understanding of KPIs and how to drive team performance., • A natural leader who can inspire and motivate a team., • Confident communicator with excellent customer service skills., • Organised, proactive, and adaptable with a strong sense of responsibility., • Flexible availability, including weekends and peak trading periods. Please note that due to the high number of applications we are currently receiving we are unfortunately not able to provide individual feedback to every candidate at this stage of the process. If your application is successful, you will be contacted by us in due course. You can also email your resume directly to us at if you would like to apply.

Are you a researcher who thrives at the intersection of user insight and product strategy? Do you get excited about not just uncovering what users need, but also about driving the product decisions that bring those insights to life? We are looking for a seasoned Senior Product Research Strategist to join our dynamic team working at our HQ in Dubai, UAE. This isn't a traditional research role; it's a hybrid position designed for someone who thinks like a Product Manager but loves the rigor of research. You will be the critical link between deep user understanding and actionable product strategy, directly influencing our roadmap and fueling innovation. If you are a strategic thinker who loves to own problems from hypothesis to execution, we want to hear from you. What You'll Do: • Drive Product Strategy: Conduct comprehensive user, market, and competitive research to identify opportunities and shape the future direction of our products., • Translate Insights into Action: Synthesize complex data into clear, compelling product requirements, user stories, and strategic recommendations for feature prioritization and roadmap planning., • Collaborate for Impact: Partner closely with Product Managers, Data Analysts, and Designers to validate product hypotheses, measure success, and drive tangible business outcomes., • Influence Decision-Making: Deliver actionable insights that inform and influence both our near-term tactics and long-term business and product strategy. Who You Are (Qualifications): • You have 4+ years of experience in a research role with significant exposure to product management principles and practices (e.g., roadmap development, backlog grooming, agile rituals)., • You possess a strong toolkit of qualitative and quantitative research methodologies and know how to apply them to answer critical business questions., • You have an ownership mindset—you don’t just deliver reports; you own the problem and drive the insights through to execution., • You are resilient and thrive in ambiguous, fast-paced environments, with an enterprise-first attitude., • You are a brilliant communicator and storyteller, skilled at engaging and aligning stakeholders at all levels. Ideal Backgrounds Include: • Former consultants with experience in product-led or tech-driven projects., • Professionals from service design or UX research who have completed product management rotations or have closely embedded with product teams., • Individuals from tech-enabled companies with hybrid research/product structures. Why Join Us? • High Impact: Play a pivotal role where your work directly shapes our product and company trajectory., • Growth Opportunity: Bridge two critical disciplines and carve out a unique career path., • Collaborative Culture: Work with a talented, cross-functional team that values curiosity and evidence-based decision making. About Us- Landmark Group Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure. Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer. We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Home Centre, Emax, Fitness First, to Fun City, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade. As a part of the Landmark Group, a renowned retail and hospitality conglomerate in the Middle East, North Africa, and India, Landmark Digital is the dynamic digital arm of Landmark Retail, serving as the cornerstone of our omnichannel business strategy. Headquartered in Dubai, UAE, we oversee the digital operations of eight leading brands across diverse geographies, with ambitious plans for expansion into new territories and functions. Joining us means becoming a vital part of the Middle East's most significant bricks-to-clicks success story, boasting an impressive year-on-year growth rate exceeding 100%. Comprising a talented workforce of over 700 professionals across diverse domains, Landmark Digital spearheads various functions including Enterprise and E-commerce Tech, Product Management, User Design, and MarTech, among others. With our futuristic outlook, we are committed to delivering seamless digital experiences to our customers. Landmark Digital At Landmark Digital, we cultivate an agile work culture, empowering you to make impactful decisions from day one within collaborative squads comprising professionals from over 20 nationalities. Additionally, our dedicated software development center in Bangalore, India, offers opportunities for incubation, design, and optimization of digital products. Working at Landmark Digital means engaging with cutting-edge technologies, including Enterprise and E-commerce tech, headless commerce, Java Spring Boot, React Native, React frontend, and Azure Cloud solutions, providing an enriching environment for professional growth and development. In addition to competitive remuneration and benefits, we prioritize continuous learning and growth through dedicated training and upskilling initiatives. Furthermore, our vibrant workplace culture fosters camaraderie through various team events, celebrations, and recreational amenities, ensuring a fulfilling experience both personally and professionally. Come be a part of Landmark Digital, where innovation, collaboration, and growth converge to redefine the digital retail landscape

Vacherin are committed to delivering deliciously different experiences, having fun, and conducting business with a social and environmental conscience. We are excited to be recruiting for an Experience and Innovation Manager to work at a prestigious banking firm in the city. Location: EC2V 5DD Working Pattern: Monday - Friday 40 hours per week Rate of Pay: £40,000 per annum Scope and general purpose: Responsible for enhancing the guest experience at Standard Chartered Bank through 5-star guest experience delivery, culinary & service innovation Key Responsibilities: • Delivery a 5-star client experience service – Ensure best in class guest experience service delivery whiles developing and implementing protocols of consistent improvements within the hospitality client suite, • Delivery of the Marketing Calendar - Development and implementation of this key Vacherin marketing tool – to encourage consistent engagement with our customers., • Sourcing new ‘retail’ products – Ensuring our client is informed on new confectionary/retail products for addition to our current range, • Sourcing new trends of Well Being activities and products – Ensuring our day to day client is informed on new Wellbeing trends, activations, retail innovations to enhance the staff restaurant facility experience and product range, • Sourcing and negotiating with external ‘pop up’ suppliers – Utilising industry media and in person site visits, to identify potential suppliers for our client to incorporate in its schedule of counter ‘pop ups’ and themed events. Facilitate the logistics involved in engaging with agreed suppliers their services, • Client Reporting – Regularly (frequency to be agreed) update the General Manager on new high end London restaurants and ‘High Street’ openings. Report on food trends and highlight potential new services that could be operated at on site, • Events – To support stakeholders with internal/external bespoke events as requirement with creative and innovative ideas. In addition, play an active role in the sourcing and delivering of Vacherin led onsite events and functions., • ROI – To monitor and report on the qualitative and quantitative success of all innovative activities, marketing initiatives and hospitality client suite performance, • Standards – To monitor standards of all guest service delivery within hospitality, marketing/look & feel activities/activations with in retail and ensure that the Vacherin high standards and creativity are exceeded., • Trade Shows – To attend industry trade shows as required and report back to our client on innovation and trends to aid improvement of service delivery., • Administration - To assist in any other activity to support business development and service enhancement., • Communication:, • To ensure all internal and external communication is professionally presented., • Communicate effectively with all stakeholder, EA and PA’s, members of the Vacherin and Workplace teams as appropriate., • To liaise regularly with the General/Operations Managers with regard to agreeing targets, monitoring performance & business development actions Our Idea Candidate: • Excellent communication skills., • Self-motivated and capable of using own initiative., • Creative and innovative with the ability to encourage ideas from stakeholders and the team., • Strong IT skills - preferably with experience of design software., • Flexibility and quick thinking, • To enjoy working with stakeholders, clients and building relationships with the wider community and external suppliers., • The ability to negotiate financial agreements with external suppliers., • Quality focused, with an eye for premium experience, design and creative display in the hospitality, retail and wellbeing environment., • To be well-organised and thorough, even when under pressure. What's in it for you? Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. • Personal Development and Training opportunities, • Life assurance scheme, • Pension scheme, • Holiday allowance, • Private medical eligibility, • Eye care, • A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance, • Family friendly support, • Regular social events and communication with our leaders, • A holiday purchase scheme, • Volunteering days, • Professional subscriptions, • Recognition schemes and people awards, • Long service awards, • Access to some great high street discount vouchers Vacherin officially formed part of CH&CO Catering Group Ltd in 2021. Partnerships, Innovation, Integrity, Quality, Fun

Key Responsibilities Leadership & Development • Provide effective leadership and motivation to the Guest Experience team, which includes up to 30 positions daily. Leading on recruitment, inductions, guest service training and ongoing personal development., • To proactive resolved any issues which may impact the overall experience across the attraction., • To be the point of contact relating to building/attraction knowledge and help with day-to-day operations and decision making., • Coordinate weekly management meetings with the venue team and create clear and concise forward-thinking objectives., • Responsible for departmental Payroll and HR responsibilities using our HR software, such as managing holiday, sickness & absenteeism, 1-2-1s, probationary reviews, and appraisals. Guest Experience • Develop guest service standards for the attraction and update and help to upskill all guest facing teams regularly in developing these standards., • Deliver excellent customer service skills, and ensure commercial opportunities are maximised., • Work collaboratively across all departments to share feedback and evaluate the operation on a regular basis, suggest improvement and action to resolve recurring issues., • To encourage guests comments and feedback across all touch points, coordinating and responding to feedback on site and online channels. Commercial Development • Support the venue management to deliver clear training plans, allowing staff to develop sales techniques in key commercial area of the attraction., • Ensure effective incentives and targets are in place to engage the team and harness positive financial results., • Develop knowledge of Ticketing and EPOS Systems to ensure the venue is operating in the most effective way to support the staff delivery. Duty Management • Act as Manager on Duty on a roto basis, taking day-to-day responsibility for all aspects of management, public and premises safety and security and all aspects of Health & Safety management., • Lead the decision making process on game / attraction management, using information from across departments to have full understanding for any cancellations., • Collate full and detailed reports for the reasons of cancellations, information the Senior Leadership team of the reasons for any game cancellations and share relevant reports., • To always act in the best interest of the Company when actioning any cancellations. Health & Safety • Support the Operations Manager in compiling, updating and maintaining all Health & Safety, Fire and other Premises Management and Risk Management policies and procedures., • Be the point of contact and liaise with contractors to ensure site works are undertaken safely and within permitted hours., • Collate and circulate venue wide Health & Safety information and documentation. Key Performance Indicators • Effectiveness of line management, staff morale and retention, • Effectiveness of internal relationships and communication, • Success of individual projects across the Guest Experience journey, • Accuracy, relevance and timeliness of regular reports, • Guest review comments and scores, • Achievement of income targets, • Maintaining budgets and staffing costs Knowledge, Skills & Experience Essential • Ability to lead teams with clarity, energy and purpose, • Proven track record of managing successful venue operations departments, • Excellent team leader who can work flexibly to meet business requirements, • Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities, • Customer focused with excellent verbal communication skills, with the ability to work at al levels within the business and communicate confidently with the Senior Leadership Team, • Experience of opening and launching new F&B concepts, • Experience of creating, maintaining and overseeing F&B operational procedures, • Experience of managing F&B and retail suppliers, • Experience of managing EPOS systems, • Experience of forecasting and maintaining labour margins, • Experience with F&B cash up / finance procedures, • Result focused with the ability to take ownership of tasks Desirable • Valid UK Driving License, • Personal License Holder (if not we will arrange this), • First Aid Trained (if not we will arrange this), • Level 3 Food Hygiene Certified Who we are: The Path Entertainment Group is a leading force in location-based and live entertainment, dedicated to crafting world-class, immersive experiences powered by some of the world’s most iconic brands. Our debut attraction, Monopoly Lifesized, launched in London in 2021 and quickly became a global phenomenon, expanding to Riyadh, opening in a US Tour visiting Denver, Colorado in October 2024, and more recently Charlotte, North Carolina. In partnership with Lionsgate, SAW: The Escape Experience followed in 2022, bringing fans into the twisted world of Jigsaw. Most recently, The Paddington Bear™ Experience opened in May 2024, a landmark family attraction located in the heart of London, just steps from Big Ben. With expertise spanning producing, content development, venue management, design, marketing, and communications, The Path Entertainment Group brings together best-in-class creative and commercial talent under one roof. We are united by a shared ambition: to disrupt the entertainment space with dynamic, IP-driven experiences that captivate audiences worldwide. Our live stage production division, Showpath, continues to push the boundaries of theatrical storytelling. Current highlights include Monopoly Lifesized (US Tour), and Dungeons & Dragons: The Twenty-Sided Tavern, now playing Off-Broadway and set to transfer to the Sydney Opera House before embarking on a major U.S. tour in 2025. UK made – internationally focused, with major rollout planned for the US and other markets. Our key ingredient is play. We fuse competitive socialising concepts with theatricality and globally recognised brands in major city markets across the globe.

Are you a product leader passionate about the intersection of artificial intelligence and marketing technology? Do you dream of building intelligent products that redefine how brands connect with their customers? We are looking for a visionary Product Manager, AI & Martech to lead our charge into the next generation of marketing technology at our HQ in Dubai, UAE.. In this role, you will own the strategy and execution for cutting-edge AI-driven products, from conception to launch. You will be the catalyst that transforms business ambitions into innovative, market-leading solutions that leverage the full potential of AI. If you are an expert in both product management and the Martech landscape, and you're excited to shape the future of marketing, we need you on our team. What You'll Do: • Define the Vision: Craft and communicate the compelling product vision, strategy, and roadmap for our suite of AI-enabled Martech products., • Drive Execution: Translate complex business and customer needs into clear product requirements, user stories, and actionable delivery plans., • Lead Cross-Functional Teams: Partner closely with Engineering, Data Science, and Marketing teams to build, launch, and iterate on products that deliver measurable value., • Champion Innovation: Continuously research and integrate the latest advancements in AI and Martech to ensure our products remain innovative, competitive, and ahead of market trends. Who You Are (Qualifications): • You have product management experience, with a proven track record of launching and managing Martech products., • You possess deep, hands-on expertise with AI technologies (e.g., ML, predictive analytics, NLP) and a strong understanding of how they apply to marketing use cases., • You have strong product management fundamentals—you're an expert in roadmap development, prioritization frameworks, and end-to-end product lifecycle management., • You have an enterprise mindset: you're resilient, thrive in ambiguity, and hold yourself accountable for outcomes., • You are a brilliant influencer and communicator, able to align and inspire cross-functional teams and stakeholders. Why Join Us? • Pioneering Work: Lead greenfield initiatives at the forefront of AI and marketing technology., • Strategic Impact: Own a critical product portfolio and directly influence our company's strategic direction., • Top-Tier Team: Collaborate with a world-class team of engineers, data scientists, and marketers to build amazing products. About Us- Landmark Group Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure. Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer. We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Home Centre, Emax, Fitness First, to Fun City, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade. As a part of the Landmark Group, a renowned retail and hospitality conglomerate in the Middle East, North Africa, and India, Landmark Digital is the dynamic digital arm of Landmark Retail, serving as the cornerstone of our omnichannel business strategy. Headquartered in Dubai, UAE, we oversee the digital operations of eight leading brands across diverse geographies, with ambitious plans for expansion into new territories and functions. Joining us means becoming a vital part of the Middle East's most significant bricks-to-clicks success story, boasting an impressive year-on-year growth rate exceeding 100%. Comprising a talented workforce of over 700 professionals across diverse domains, Landmark Digital spearheads various functions including Enterprise and E-commerce Tech, Product Management, User Design, and MarTech, among others. With our futuristic outlook, we are committed to delivering seamless digital experiences to our customers. Landmark Digital At Landmark Digital, we cultivate an agile work culture, empowering you to make impactful decisions from day one within collaborative squads comprising professionals from over 20 nationalities. Additionally, our dedicated software development center in Bangalore, India, offers opportunities for incubation, design, and optimization of digital products. Working at Landmark Digital means engaging with cutting-edge technologies, including Enterprise and E-commerce tech, headless commerce, Java Spring Boot, React Native, React frontend, and Azure Cloud solutions, providing an enriching environment for professional growth and development. In addition to competitive remuneration and benefits, we prioritize continuous learning and growth through dedicated training and upskilling initiatives. Furthermore, our vibrant workplace culture fosters camaraderie through various team events, celebrations, and recreational amenities, ensuring a fulfilling experience both personally and professionally. Come be a part of Landmark Digital, where innovation, collaboration, and growth converge to redefine the digital retail landscape

My client is seeking an experienced HR Manager / HR Operations Manager that thrives in a fast-moving, multi-site environment. This role is working for a well-known Retail / Consumer business in London. This role is all about driving efficiency, leading a team, and ensuring smooth people operations across both retail and head office functions. Key Responsibilities: • Leading the operational HR team (3-4 direct reports) whilst creating a high-performing and collaborative culture., • Overseeing the full HR administration lifecycle – from onboarding to exit – ensuring seamless processes across multiple sites., • Partnering with payroll, senior leaders, and managers to deliver effective people operations in a dynamic, customer-focused environment., • Managing key third-party relationships, audits, and compliance requirements., • Driving HR projects such as system implementations, process improvements, and wellbeing initiatives., • Managing employee relations case work. Role profile: • Proven experience managing HR operations in a fast-paced, multi-site setting (at least 50+ locations)., • Must come from a Consumer background (Retail / FMCG / Hospitality), • Strong team leadership skills – able to mentor, motivate, and develop others., • Confident in handling processes at scale, with an eye for detail and continuous improvement., • A proactive approach to problem solving, with the ability to balance hands-on operations with strategic input. What's on offer? • A competitive base salary (£50,000-£60,000), • Bonus, • Private benefits, • Hybrid work policy (3 days per week in the office), • Opportunity to develop a team This is a fantastic opportunity for someone who enjoys people leadership, operational excellence, and making an impact across diverse teams and locations. You must be able to work at pace, covering a number of site across the UK. This role will report into the Chief People Officer and look after HR operations across the business, whilst also having several key partnering duties directly for the CPO.

Food Safety Consultant/Auditor - London Area Hybrid Working – A Mix of Client Visits and Remote Flexibility About Food Alert & The Citation Group With offices in London and Wellingborough, Food Alert is a leading food safety and health & safety consultancy working across the UK. We specialise in the hospitality sector supporting standout names like BrewDog, Dishoom, The Ivy Collection, and Citizen M, while also serving clients in retail, leisure, education, and healthcare. We’re part of The Citation Group, one of the UK’s leading providers of Health & Safety, HR, Employment Law, and ISO services. With 110,000+ clients, 15 acquisitions in 3 years, and backing from KKR, Hg Capital, and HarbourVest, our growth is accelerating—and we want you to be part of it. At Citation, we don’t just provide jobs; we build careers that inspire and empower. We’re a fast-paced, forward-thinking group that values action over politics, people over process, and passion in everything we do. What You’ll Be Doing • Conducting food safety and health & safety inspections and records audits at client premises., • Producing compliance reports and practical recommendations for clients following each visit., • Delivering risk assessments: including occupational, manual handling and PPE - particularly in hospitality environments., • Supporting new client onboarding, including the implementation of our digital compliance platform, ALERT65., • Providing tailored advice, consultancy and training to clients across a wide range of environments., • Acting as Account Manager for a number of clients - typically individual or small group hospitality operators., • Conducting investigations into allegations such as food poisoning, allergen incidents or foreign body contamination., • Participating in our Advice Line rota, offering reactive expert guidance and managing investigations., • Offering constructive feedback to internal teams, including IT (for platform improvements) and Operations, to support continuous improvement., • Engaging in internal training (CPD) and team development., • Managing communications efficiently—responding to client and internal queries in a timely and professional manner. What We’re Looking For • A solid background in food safety and health & safety auditing, ideally in hospitality. A minimum Level 4 Food Safety qualification is essential, with a BSc in Environmental Health or equivalent industry experience highly desirable., • Experience auditing high-risk operations such as hotels with spa/swimming pool facilities would be a distinct advantage., • Excellent time management, communication, and organisational skills - you’ll need to manage a busy and varied caseload., • An adaptable and relationship-led approach; client experience is everything to us. Who You Are • Personable and customer-focused, with the ability to build long-term client relationships., • Confident and constructive: someone who can influence change and drive high standards., • Self-motivated with strong problem-solving and process-thinking capabilities., • A true team player who contributes to a positive, proactive culture. Why Join Us • Tailored on-the-job training, mentoring and progression support., • 25 days’ holiday + bank holidays + 3 ‘gift days’ over the festive period., • Additional leave benefits (e.g. marriage week, new grandparent leave)., • Enhanced sick pay and life insurance., • Employee Assistance Programme, • Healthcare cash plan including discounted gym membership., • Referral bonuses, incentive vouchers and team socials—we know how to celebrate!

A commodities derivatives Company is seeking a highly motivated KYC & Onboarding Analyst to join its growing business in London. Overview Champion a client-focused culture with a can-do attitude. Work with the Compliance manager and other KYC colleagues to build out an efficient onboarding process across the various group businesses. Independently manage the front-to-back onboarding of clients, brokers, retail customers, and professional clients which includes liaising with business stakeholders, Risk , Legal, and Operations teams to facilitate go-lives. Prioritise and manage the onboarding pipeline to optimise resource use and ensure efficient client activation. Serve as the single point of contact for clients throughout the relationship lifecycle, managing onboarding items pre- and post-go-live. Provide regular updates to Sales Desks, Desk Heads, and Business Managers. Manage KYC projects from a business perspective, including regulatory initiatives, client refreshers, and remediation Experience Required 1-3 years’ experience in the finance industry with a strong interest in financial markets. Solid background in Capital Markets with working knowledge of sanctions screening, CRM and client onboarding processes. Understanding of derivatives products and applicable regulations preferable. (Desirable) a proven client focus and experience in client-facing roles.

Deputy Manager – Luxury Retail, Flagship Concession Location: Central London (Prestigious Department Store) Status: Full Time, Permanent Reports to: General Manager Team Size: Managing a team of 17 FTE About the Role Our client, a globally recognised luxury brand, is seeking a dynamic and commercially minded Deputy Manager to join their flagship concession in one of London’s most iconic department stores. As part of the senior management team, you will be instrumental in driving sales performance, leading and developing a high-performing team, and ensuring an exceptional customer experience. This is a hands-on leadership role where you will be equally confident on the shop floor, coaching your team, and behind the scenes, managing operations and ensuring the seamless running of the concession. Key Responsibilities • Lead, inspire, and motivate a team of 17, ensuring high engagement, strong performance, and consistent delivery of exceptional client service., • Partner with the General Manager to drive business growth, implement strategic initiatives, and maximise sales opportunities across multiple product categories., • Oversee all aspects of concession operations including stock management, HR administration, payroll, and visual presentation standards., • Ensure client relationships are nurtured and expanded through personalised service, effective use of CRM tools, and clienteling strategies., • Maintain operational excellence by aligning front and back-of-house functions, streamlining processes, and ensuring compliance with brand policies., • Support recruitment, onboarding, and training initiatives to ensure the team is equipped with the skills and knowledge to succeed., • Monitor performance metrics, prepare reports, and recommend action plans to achieve and exceed targets. About You • Significant experience in a leadership role within luxury retail or a high-profile service environment., • Proven track record of managing and developing teams to deliver outstanding results., • Strong commercial acumen with the ability to analyse business performance and identify growth opportunities., • Exceptional communication and interpersonal skills, with the ability to inspire confidence and build trust with both customers and colleagues., • Highly organised, adaptable, and resilient, with the ability to thrive in a fast-paced, high-demand environment., • Impeccable personal presentation, aligned with luxury brand standards. The Opportunity This is a rare chance to join a world-class luxury brand in a senior operational role at one of the most prestigious retail locations in the UK. The successful candidate will have the autonomy to lead a talented team, influence business direction, and be part of a brand that celebrates individuality, creativity, and excellence. How to Apply If you are a commercially astute leader with a passion for luxury retail and exceptional client experiences, we would love to hear from you. Due to the high volume of applications, we regret that we are unable to respond to all applicants.

About Us Drop-in is a first of its kind - a local work club and coffee house. Our clubs are spaces for modern workers to escape the rabbit hole of distractions and get their head down. Always productive. Always local. Always in real life. It all started in Hackney and we are fast creating a new category of work. A true consumer offering. We are building a network of clubs. And are set to open several more clubs in the coming year as we entering the exciting next chapter in our journey. We are on the hunt for a General Manager to lead one of our new clubs. Your Opportunity We are looking for a fun, outgoing and high energy team person to lead our new Greenwich Club. We are looking for a proven people-first leader, who is operationally savvy and ready to take full ownership of a space. You will run everything from sales to operations, member experience through to team management. Your primary objective is to drive both unit revenue and sales performance, supporting the club’s positive net member movement requirement. We will teach you a lot and there is huge room to grow. This is an opportunity for someone who wants to embark on an exciting journey with a startup that has big visions. You will be instrumental in shaping the direction that the company goes. This role reports directly into the Operations Manager. Key Responsibilities Member Experience & Community Building • Deliver a consistent 5-star hospitality experience., • Become the face of Drop-in both with members and the local community away from the club, • Host engaging community events and foster daily interactions., • Creating effective marketing activities e.g. promotions, social content and local activities, • Act on member feedback and encourage a sense of belonging. Sales & Membership Growth • Drive new memberships through tours, outreach, and local engagement., • Manage and convert leads using CRM tools (e.g., Hubspot). Operations • Manage operational requirements such as maintenance and cleaning, and ensuring the physical infrastructure is on point every day, • Handle daily walkthroughs and general upkeep or our standards in club, • You’ll oversee health and safety and compliance, ensuring all is in order, • Responsible for safety, standards and service throughout the club Team Leadership • Recruit, onboard, and develop a high-performing team., • Lead the Club team to ensure they are well trained, confident and engaged, • Promote team wellbeing, lead 1:1s, and manage performance via BrightHR., • Foster a fun, joyful, inclusive culture aligned with Drop-in values., • Succession plan effectively and manage labour planning. Café Oversight • Ensure stock, coffee quality, and café equipment are maintained., • Support the barista team in delivering expertly crafted drinks and service, • Monitor Square POS transactions and ensure daily café efficiency. Who You Are • Preferred (but not essential) 2-5+ years in hospitality, cafe or retail operations. Experience in management in these industries is a bonus., • Proven experience managing a team., • Confident with sales and CRM tools; thrives in a performance-focused role., • Exceptionally organised and able to balance operations and people priorities., • Like challenges, and embraces change in a fast-paced environment., • A community builder who lights up the room and leads by example., • Flexible, proactive, and deeply committed to member and team satisfaction. Perks and Benefits • Competitive salary of £30k-£34k, plus bonus (depending on experience), • Full access to all our clubs, • Growth opportunities across a rapidly expanding company., • An inspiring and inclusive workplace culture., • The freedom to shape your Club’s experience and community., • Unlimited coffee at work (of course), • Laptop DROP-IN is an equal opportunity employer. We pride ourselves in creating an environment where diversity is celebrated, equality is insisted and inclusion expected. A company where we believe in having the right person in the role; and personality, individuality and uniqueness top the list of what we are looking for in applications and throughout our hiring process.

THE PERKS • 33 days Holiday, • Length of Service Benefit – additional day holiday for every year (capped at 5 years), • Employer pension contribution of 5% of your annual salary, • Private Medical Insurance, • Life Assurance, • Complimentary tickets to The View ROLE PURPOSE You will be an integral part of the Front of House Team. You will manage the day-to-day running of the attraction, whilst ensuring our guests enjoy a premium quality guest focused service. You will lead our Front of House Team, and will motivate our staff to deliver an engaging service of excellence, whilst support the growth of secondary spend revenue. WHO WE ARE LOOKING FOR You have a passion for delivering great service, and you are experienced in leading Front of House Teams. You are a role model, a great motivator, and able to get the best out of your teams. You work well under pressure, and have the ability to manage challenging stations including; accidents, incidents, and emergency situations. TO APPLY Send your CV to . To fast track your application, send us a short video introducing yourself, and letting us know why you would be perfect for the role. YOUR RESPONSIBILITIES GUEST EXPERIENCE • To ensure an excellent standard of customer service is delivered by all team members by monitoring and continually seeking to improve customer service standards, • To lead and motivate the team to ensure that they are undertaking their allocated tasks and responsibilities, • Manage customer complaints and queries in the first instance and know when it is appropriate to escalate the complaint to a more senior manager, • Demonstrate a positive presence within by being alert and aware of guests, present yourself to the highest standard and demonstrate you are approachable, • Ensure that all areas of the guests’ journey; main entrance, box office, photo opportunity, F&B areas, the viewing galleries, and retail area etc. always maintained to the highest standards of presentation, • To deputise as the Guest Journey Manager when required. Including attending meetings as their replacement. COMMERCIAL AND TICKETING • Oversee the operation of the box office, ticketing and retail area’s (including supporting the photo opportunity and F&B)., • Be aware of promotional activity and ticket types, ensuring ticketing procedures are followed., • Assist and serve guests at purchase points, handle cash and card transactions, • Ensure income generation activities are maximised, upselling products at purchase points, • Ensure team members carry out daily checks and coach team members to recognise faults, • Support with the fulfilment and dispatching of online orders on a timely basis, • Management of receiving on-site stock deliveries, • Ensure a smooth running of the retail shop, ensuring all goods are received, and stored correctly and replenishment when required., • Support with completing stock takes and rolling stock takes when required., • To oversee the cash office function and support the Cashier when necessary PERFORMANCE AND RESOURCE MANAGEMENT • Responsible for ensuring that the team is competent in performing the requirements of the Guest Ambassador role, • Actively promote the processes of the annual staff appraisal system aimed at supporting and encouraging staff to give of their best performance and strive for operational and service excellence, • Ensure that all administration relating to personnel matters is completed and that accurate and timely records are maintained, • Active support of structured training programmes in line with any brand, vision, culture and values, statutory requirements (e.g. H&S, etc) and yearly objectives, • Be Involved in the recruitment and selection, • Assist with a structured programme of training and systematically review/give constructive feedback to ensure that procedures and required standards of performance are made clear, • Effective performance and attendance managements, • Management of the staff roster OPERATIONAL STANDARDS • To frequently work Duty Manager Shifts, acting as the main point of contact regarding the daily management of the operation and responsible for the general running of the attraction., • To support the Senior Management Team in adopting the role of ‘Bronze Command’ in an Incident Management Situation by implementing key decisions and instigations made by the SMT., • Support the Operations team with developing a comprehensive set of Standard Operating Procedures (SOP's) relating to ticketing, retail and e-commerce and ensuring these are practiced, • To undertake and ensure compliance with Health, Safety and Fire procedures, • Assist with the preparation of emergency and evacuation procedures, • Instruct team members on controlling crowds - organising queues, and managing guest flow, • To support the retail function with system administration on an ad hoc basis., • Ensure team members carry out daily checks. Coach/train team members to recognise faults/problems, • Ensure that all areas of the attraction are clean, safe, tidy and hazard free, • To work and manage out of hours event and supporting our growing events department. YOUR SKILLS • Demonstrable evidence of delivering excellent customer service and maximising revenue generation, ideally within a large visitor attraction or entertainment venue, • Experienced in managing a team at a large visitor attraction or entertainment venue, • Experience in operating EPOS and/or electronic ticketing systems, • Experience of achieving performance objectives, particularly with regards revenue generation, • Ability to motivate the team interactive style to increase sales and ensure efficiency, • Ability to work effectively in a team with good leadership and motivational skills, • Good knowledge and experience of providing premium customer service, • Strong interpersonal skills with competence in building and maintaining effective working relationships at all levels of the organisation and with external stakeholders, • Knowledge and passion for London, • Knowledge and experience of implementing HR policy and procedures in the workplace, including recruitment and health & safety, • Excellent communication, customer service and influencing skills, communicating clearly and confidently in English to a diverse range of guests, staff, peers and managers verbally and in writing, • Exemplary personal presentation standards, • Proficient in the use of Information Technology, able to design and maintain spread sheets and analyse data produced with a good working knowledge of Microsoft Office with the ability to quickly and easily learn other software, • Able to use telephones, radios, computers and other technology as required, to aid carrying out your duties

Job Title: Residential Duty Manager Location: London Reports to: Portfolio Operations Manager About the Project: The development is a dynamic and diverse mixed-use destination in the heart of London, featuring premium residential living alongside boutique retail and food & beverage offerings. Modern urban living with exceptional service. Committed to realising our client’s vision, we take pride in delivering an outstanding experience for both residents and visitors. Role Overview My client is seeking a dynamic and experienced Residential Duty Manager to oversee concierge services across the four sites. This role is pivotal in ensuring exceptional resident satisfaction, seamless daily operations, and the highest presentation standards for each building. Working closely with concierge teams, building management, and other operational staff, you will champion a “one-team” approach, act as a brand ambassador, and ensure service excellence across all touchpoints. Key Responsibilities Team Leadership & Oversight • Supervise concierge teams across all four sites, ensuring consistent service standards and professionalism., • Support the Portfolio Operations Manager in conducting team meetings, toolbox talks, and ongoing training., • Provide cover for concierge breaks, absences, and emergencies to ensure uninterrupted service., • Carry out regular inspections, fire walks, and compliance checks., • Act as a primary point of contact for residents, managing feedback, requests, and problem resolution., • Inspect communal areas to ensure cleanliness, safety, and security., • Lead by example, maintaining a professional image and ensuring teams are well-presented., • Foster strong relationships with residents, concierge teams, and management., • Uphold deadlines, communicate proactively, and strive for service excellence. Essential: • Proven experience in concierge or front-of-house operations, ideally within residential settings., • Experience managing multiple sites., • Excellent communication, interpersonal, and organisational skills., • Proficiency in Microsoft Office Suite and property management systems., • Strong customer service focus and attention to detail., • Ability to remain calm under pressure and handle confidential information discreetly.

General Manager – Seasoned Venues Location: Athenaeum and Apex, Bury St Edmunds Salary: £45,000 - £50,000 per annum (DOE) plus bonus Holiday: 28 days pro rata including bank holidays per annum Days: Any 5 days out of 7 Hours: 42.5 per week Do you have banqueting and Events experience? Do you have experience in wedding venues in the hospitality industry? We are looking for an experienced commercially minded General Manager based at our prestigious venues in Bury St Edmunds. The Athenaeum & Apex. About us: We’re Seasoned – an amazingly dynamic team of highly motivated, bright, talented people whose sole focus is on creating extraordinary smile-inducing food and drink experiences. We are café, hospitality, event management, and fine dining experts providing the freshest, seasonal, sustainable, ethical, and local ingredients. The role: You will be based at Apex but also looking after Athenaeum (both venues are a short walk). You will be managing the Conferencing and Events requirements to ensure the clients expectations are met ensuring a seamless experience of the highest standard across our two prestigious venues. That may be delivering a wedding of the highest standard at the Athenaeum, to bar service during one of our many shows at the Apex. Working with the onsite team to deliver pre show dining, conference and events, small meetings and large scale events. As the chosen catering partner, we are proud of our local suppliers and take food service seriously. Whilst operating the café using locally roasted beans, freshly baked bread and locally crafted hot chocolate, we host food tasting events for all. Our love of food and service is what sets us apart. Be part of a team that delivers. Duties: • To meet and greet clients on the day of the event, conduct housekeeping, confirming details and communicating any changes/ orders to relevant departments to ensure high quality service is delivered., • Responsible for effectively communicating with staff on all levels., • Ensure a high standard of customer service is delivered at all times., • Ensuring standards of food and beverage service in conference rooms and bars during the shows in the auditorium are maintained to the highest level., • Ensuring function rooms are set up in accordance with function sheets liaison with onsite conference engineer for client AV / IT requirements., • Building close working relationships with the onsite client and all team members to ensure repeat business., • Work closely with the Events manager to ensure that the venues are fully staffed and the customer feels cared for., • Be responsible for the direction, supervision, motivation, training and discipline of unit staff members., • Ensuring that the Standard Operating Procedures are adhered to, including dress codes., • Effective communication with staff at all levels. Safety and Hygiene: • Ensure high standards of quality control, handling and storage of commodities (including non-food) with due regard to legislation governing handling storage and processing., • Ensuring all kitchen and ancillary areas are maintained for high standards of health and safety and hygiene., • Take all relevant steps to minimise risk ensuring these are acted on and reported., • Ensure that all Seasoned Venues Policies for Food Safety, Health and Safety, Risk Assessments, HACCP and COSHH are implemented, managed, and adhered to at all times. Requirements: • Proven experience as a General Manager with relevant Conference & Events experience. (this is not a first time GM role), • High standard of personal appearance and hygiene., • Use of in house ordering and stock system., • Good communication skills both written and verbally. We Offer You: • Career progression., • A competitive salary to be discussed at interview stage., • Free on site parking. Seasoned Venues, a leading independent caterer, is looking for a General Manager in one of our busiest Venues to oversee the day to day running of a friendly but vibrant venues. The venues operates a busy, coffee retail bar. Evening Bars for auditorium shows, conferences 250 + The position is a hands-on position suitable for someone looking to take charge and make their own. The facilities are maintained to the highest standards to ensure your event is a great success. Main Duties • Responsible for managing the recruitment, interviewing, inducting, training and appraisal of staff members in accordance with Seasoned policies and procedures., • To hold weekly/monthly meetings with managers and in turn ensure the cascading of information to promote a culture of success and inclusion in the decision-making progress to all employees., • Ensuring a high standard of service and customer service is always delivered., • To be involved, with the Operations team, in the menu planning and costing, ensuring that margins are met., • To communicate effectively with clients, verbally face to face and in writing., • Responsible for the overall hygiene, health and safety relating to the catering operation at The Mermaid., • To carry out regular inspections and implement corrective action if required, communicate any maintenance issues to relevant parties., • Ensure all financial data is filled out and sent to accounts on the correct day, checking the accuracy of returns., • Ensure staff rotas and wage returns are completed accurately and submitted on the correct day, ensuring that targets are met., • Financial forecasting, calculating G.P’s, setting prices, monitoring and agreeing targets with Operations Director and conveying those to the sales manager., • To ensure unit turnover and profit targets are met., • To provide timely reporting for all operations, such reports to present. actuals/forecast/variances recovery plans, action plans, pricing or any other financial report required., • To manage the Commercial Accountant and their duties., • Manage a staff rota’s ensuring that the operation is always staffed but not over resourced to achieve the required budget lines., • Conduct grievance and disciplinary meetings as and when required. Be instrumental in terms of investigation procedure., • Undertake any reasonable duties as dictated by Managing Director that are within skills and capabilities. The Ideal Candidate An individual who possesses excellent organisation leadership and communication skills, with strong financial background and commercial acumen, ability to work to deadlines and targets, motivate and inspire their staff, not restricted by hours. Essential Experience • Knowledge of the catering industry and current styles bars/retail and conferencing., • Working knowledge of Microsoft Word, Excel and Outlook., • Previous experience in a similar role., • Experience of motivating, managing and disciplining staff., • Experience of financial forecasting and budget management., • Essential Qualifications., • Basic Food Hygiene Certificate., • Intermediate Food Hygiene Certificate., • Health and safety in the workplace certificate., • Licensee Certificate., • Financial Reporting. Seasoned Venues are equal opportunities employers, we value diversity and are committed to providing equal employment opportunities. We believe that the more inclusive our environments are, the better our work will be. So, if you’re looking to progress your career as our General Manager please apply via the button shown.

🌍 Field Merchandising Program Manager (French Speaker) Contract: 12 months | Travel: ~30% | Location: London (Hybrid) Are you a strategic thinker with a passion for retail execution and program management? We’re looking for a Field Merchandising Program Manager (French Speaker) to lead the planning and execution of in-store product demos across the EMEA region. This is a unique opportunity to shape how customers experience cutting-edge wearable technology in physical retail environments. You’ll work across multiple markets, managing complex rollouts, collaborating with internal teams and external vendors, and ensuring every display meets the highest standards. 🔧 What You’ll Do • Lead the execution of merchandising programs across thousands of retail locations., • Manage third-party labor agencies and ensure flawless in-store execution., • Collaborate with cross-functional teams (marketing, sales, operations, analytics) to align on strategy and delivery., • Build detailed project plans and track progress, budgets, and KPIs., • Visit stores to audit installations and ensure demo compliance., • Analyze demo performance data and provide actionable insights., • Full French proficiency, • 5+ years in retail merchandising (brand or vendor side)., • 5+ years of project/program management experience., • 3+ years managing third-party labor or field teams., • Strong communication and stakeholder management skills., • High attention to detail and ability to manage multiple complex projects., • Proficiency in Google Workspace and Microsoft Office tools., • Experience with wearable tech or consumer electronics., • Experience with in-store tech demos or interactive displays. This role is perfect for someone who thrives in a fast-paced, collaborative environment and is passionate about delivering exceptional retail experiences. If you're ready to take ownership of high-impact programs and drive innovation in physical retail, we’d love to hear from you.

Job Title: Digital Media Manager (Paid Media) Start date: ASAP End date: End of Year Location: London (Hybrid) Main Purpose of Job Contribute to the Digital Activation Team, a key component of the Digital function responsible for delivering digital solutions to our client. Responsible for the planning, effective delivery, and measurement of Paid Media activities to drive audience growth, acquisition, and engagement for our key audiences (Consumer, Retail, External Affairs, Consumer Experience). This role requires expertise in paid media delivery, strategy, and measurement, as well as strong organizational and project management skills. The Digital Media Manager will handle day-to-day operations with our media agency, collaborate directly with media partners, and align internal teams to ensure campaigns run effectively and deliver measurable results. The manager will inspire and deliver innovation across our Paid Media activities, leveraging insights and optimization to continually improve performance. Main responsibilities Strategy and planning • Plan and implement Paid Media strategies, aligning with integrated communication and digital strategies to drive audience activation and acquisition., • Collaborate with cross-functional teams to design and deliver impactful paid media campaigns that meet business objectives., • Develop and execute digital acquisition strategies in alignment with SFP marketing codes and legal regulations., • Lead planning and execution across paid media channels, including social media, display, programmatic, affiliate marketing, and retargeting. Delivery • Executes the delivery of digital campaigns as part of our multi-category strategy all with a focus on driving acquisitions primary in digital channels but also broadening to include offline & retails channels., • In collaboration with the Digital Strategy Team, defines the acquisition KPI and Measurement framework, develop reporting and educate the wider business to ensure acquisition metrics are interpreted correctly and clearly mapped to business performance, • Ensures that our campaigns and interactions have the consumer at the core. Focuses on delivering against known pain points and unmet needs, and the opportunities to address these. Establishes work priorities, provides direction, and guidance for the creation of high-impact interventions based on consumer needs and business requirements., • Ensure the effective set up, measurement and running of all reporting to demonstrate KPIs deliverables. Campaigns • Executes the delivery of primary digital acquisition campaigns as part of our multi-category strategy., • Ensure all programmes, projects and campaigns effectively discover, define, design, deliver, deploy and create data to power insight and optimisation, so we are always learning and always improving. Collaboration • Works closely with internal Brand, Marketing, Corporate Communications, Legal, EA and counterparts in EU and OC media teams., • Be the key point of contact for Digital Media with Global Digital Team and Local stakeholders. Liaise with all relevant Global Teams to locally deploy global Digital assets, as well as brief local needs and share locally envisaged campaigns and assets to Global teams. Share Digital Media learnings with Global and Local Teams including IS, Deployment, Development and Consumer Journey, • In addition, work with and manage any associated external agencies in delivering multi-category business objectives, educating on the market position and all regulations UK adheres to. People & Project Management • Manages and owns UK participation in key global and local initiatives, • Oversee the day-to-day management of paid media activities, ensuring processes are efficient and campaigns are delivered on time and within scope., • Manages planned workload of all agencies ensuring improved service and product delivery in co-ordination with direct supervisor, • Facilitates effective cross-functional teamwork, encourages involvement and initiative, to improve overall performance of the digital channel, team spirit, motivation, and commitment., • Coordinates and owns internal and external data privacy processes to ensure mechanisms and campaigns are well set-up and compliant with GDPR standards Experience • Previously worked as part of a media planning or buying team with at least 6 years of experience working in Marketing or Digital Media agencies and/or client-side digital experience with a focus on acquisition/direct response (as opposed to brand), • Demonstrable knowledge of a combination of digital transformation, digital innovation and digital, • delivery. Understanding of the importance of Digital Project Management, Digital Account Management, Digital Strategy, Digital Media Planning & Buying, Digital Creative, Digital, • Insight and, Business Analysis., • A strategic and implementation knowledge of digital paid media channels., • Ability to work and enhance our overall digital approach, in partnership with Digital Media Agencies., • Worked in partnership with Media agency to define, design and deliver large scale consumer goods or similar digital campaigns (even better if integrated with traditional media). Core understanding of audience activation and engagement, digital experience planning and audience behaviour /strategy.