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  • Afternoon/Evening Receptionist
    Afternoon/Evening Receptionist
    11 hours ago
    £12.71 hourly
    Part-time
    London

    Evening Receptionist – Job Description Working Hours: • Monday: 1:30pm–7:00pm, • Tuesday: 1:00pm–7:00pm, • Wednesday: 1:30pm–7:00pm, • Thursday: 1:30pm–6:30pm, • Friday: 1:30pm–7:00pm Location: 9–11 Wrottesley Road, London, NW10 5UY Line Manager: Operations Manager Main Purpose of the Role • Provide a friendly, professional and helpful service to patients and visitors., • Answer calls, deal with enquiries and direct patients to the appropriate service., • Book appointments, process registrations and take home-visit requests., • Pass messages accurately to doctors and other team members., • Process prescriptions and other administrative tasks., • Update and record information on EMIS accurately., • Respond to patient tasks, emails and requests in a timely manner., • Scan and file patient documents and correspondence., • Contact hospitals and other healthcare services when required., • Keep the reception area and consulting rooms clean, tidy and ready for use., • Complete evening closing duties and ensure the building is secure., • Work well with colleagues and provide cover when required., • Follow all practice policies on confidentiality, data protection, health and safety, equality and diversity., • Attend required meetings, training and development sessions., • Report any concerns, risks or problems to the manager., • Manage your own workload and complete tasks accurately and on time., • Support the team and suggest improvements where appropriate. Skills & Qualities Required • Excellent communication and customer service skills., • Friendly, polite and professional manner., • Good telephone and listening skills., • Good computer skills and ability to learn new systems., • Good organisation and time-management skills., • Ability to work accurately and pay attention to detail., • Ability to work calmly under pressure., • Ability to prioritise and manage workload., • Good team-working skills, with the ability to work independently., • Reliable, responsible and punctual., • Respectful and non-judgemental approach to patients., • Ability to maintain confidentiality and handle sensitive information appropriately., • Willingness to learn and take part in training., • Previous GP surgery or NHS reception experience is desirable. Confidentiality All patient, staff and practice information must be kept strictly confidential and only shared with authorised people in line with practice policies. Health & Safety Follow practice health and safety procedures, maintain a safe and tidy working environment, attend required training and report any risks or concerns. Equality & Diversity Treat all patients, carers and colleagues with respect, dignity and without discrimination. General This list is not exhaustive. You may be asked to carry out other reasonable duties to support the smooth running of the practice.

    Immediate start!
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  • Sous Chef
    Sous Chef
    4 days ago
    $38000 yearly
    Part-time
    South Kensington, London

    We are looking for an outstanding and talented Sous Chef to join our the team at the The Duchess of Kensington is an elegant pub located in the heart of Kensington, a stone's throw from the Royal Albert Hall. Offering a menu of elevated pub classics, strong passing trade and the draw of a nearby landmarks, expect a fast-paced all-day trade with a high food mix giving way to wet led evening in Kensington's newest and most stylish pub. Welcome to London's biggest independent pub company ! Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London. In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were then nominated for 2 Publican Awards in 2020, winning the award for 'Best Managed Pub Company - 2-50 sites' on the night. In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, Urban once again won 'Best Managed Pub Company - 2-50 sites' in 2023 and most recently won 'Best Managed Pub Company - 2-50 sites' and Best food offering in 2026 and In 2025 & 2026 we were recognised by Sunday Times in the Top 100 Companies to work for. This amazing opportunity is ideal for someone who loves working with fresh premium and seasonal products and preferably experience within gastro pubs; loves working in a busy kitchen; understands and delivers a perfect service with or without the Head Chef present; can lead the kitchen team to success consistently and is excited by innovation and change to secure outstanding results for the business. You Are: • Able to take responsibility for our kitchen team in absence of the Head Chef to ensure service, safety and security expectations are all met to the the highest of standards, • Passionate about training our team to ensure they have the knowledge needed to excite our customers and deliver outstanding food, • Able to work with the Head Chef to train and uphold the agreed standards, • Able to assist the General Manager and Head Chef in identifying potential opportunities and products to maximise sales and enhance the customer experience, • Able to prepare and present all our food dishes to an outstanding standard of presentation as appropriate for the day of the week and time of day, • Able to support the Head Chef in the development, implementation and review of the menu to maximise sales in line with pub vision and business plan What's in it for me: • Competitive salary + bonus, • Be part of a brand new opening, • Training and development, • Career progression and promotion opportunities with regular new openings around the corner, • Get out and about, you automatically get discounts across all our pubs, bars and restaurants, • Team trips, regular incentives and socials – a fun, family atmosphere, • Goes without saying, but we'll feed you during your shift, • Employee Assistance Programme (EAP) to support you across those tough times, • Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral, • Birthdays are for celebrating, so have the day off on us, • Cycle to work scheme Interested in hearing more? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!

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  • Childcare Assistant
    Childcare Assistant
    11 days ago
    £12.71 hourly
    Part-time
    New Malden

    Role Overview & Purpose • Job Title: Childminding Assistant, • Responsible To: The registered childminder, • Purpose of the Role: To support the lead childminder in delivering high-quality care, implementing the Early Years Foundation Stage (EYFS) framework, and maintaining a secure, clean, and organized home-based childcare environment. [1, 3] Key Responsibilities & Duties • Childcare and Supervision: Assist with daily routines, including welcoming children, engaging in play-based learning, and supervising indoor and outdoor activities. [2], • Personal Care: Help with feeding, preparing nutritious snacks/meals, changing nappies, and managing toilet training where applicable. [4], • Outings and School Runs: Accompany the childminder on local walks, park visits, and school/nursery pick-ups and drop-offs., • Environment Maintenance: Keep play areas, equipment, and dining spaces clean, tidy, and compliant with health and safety standards. [5], • Documentation and Communication: Assist in recording daily activities, observations, and incident logs (such as minor bumps or accidents) while maintaining strict confidentiality. [4, 5] Essential Requirements & Qualifications • Safeguarding & Welfare: A solid understanding of child protection policies and willingness to undergo required safeguarding training., • DBS Check: An Enhanced DBS check with barred lists, registered on the update service., • First Aid: A valid 12-hour Paediatric First Aid certificate (mandatory if left in sole charge of children for short periods)., • Personal Attributes: Patience, reliability, physical fitness for active outdoor play, and a warm, positive attitude.

    No experience
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  • Bar Staff
    Bar Staff
    2 months ago
    £12.71–£13 hourly
    Full-time
    Kingston upon Thames

    BAR STAFF – JOB DESCRIPTION A.K. Whelan Pubs (AKW) Position: Bar Staff / Bar Team Member Hours: Full-Time & Part-Time Opportunities Location: Various Venues Across London & the South ABOUT THE ROLE We are looking for friendly, enthusiastic and reliable people to join our bar teams across A.K. Whelan Pubs. Our Bar Staff are at the heart of the customer experience. You will be responsible for delivering excellent service, maintaining high standards and helping create the welcoming, lively atmosphere our pubs are known for. Previous bar experience is an advantage, but attitude, reliability and a willingness to learn are equally important. Our values are simple: PEOPLE • STANDARDS • FUN We want team members who enjoy hospitality, take pride in their work and understand the importance of giving every customer a great experience. KEY RESPONSIBILITIES Customer Service • Welcome customers in a friendly and professional manner., • Provide fast, efficient and engaging bar service., • Take customer orders accurately and process payments correctly., • Have a good knowledge of the drinks and products available., • Assist customers with questions and recommendations., • Deal with customer queries professionally and escalate issues to management where required., • Help create a positive, welcoming and enjoyable atmosphere. Bar Service • Prepare and serve draught beers, spirits, wines, soft drinks and other beverages to company standards., • Ensure correct glassware, measures and presentation are used., • Maintain excellent product quality and presentation., • Follow responsible alcohol service procedures at all times., • Comply fully with Challenge 25 and licensing requirements., • Report any dispense, cellar or product-quality issues immediately. Cash & Till Procedures • Operate the EPOS/till system accurately., • Process cash and card transactions correctly., • Follow company procedures relating to discounts, refunds and voids., • Never give away stock or provide unauthorised discounts., • Report till discrepancies or transaction issues immediately. Stock Control • Handle all stock carefully and responsibly., • Follow correct measures and portion controls., • Minimise wastage and report breakages, spillages and wastage., • Assist with deliveries and stock rotation when required., • Maintain secure storage of stock., • Support management with stocktakes where required. Cleaning & Standards • Maintain a clean, organised and fully stocked bar throughout the shift., • Keep bar tops, shelves, fridges, glasswash areas and customer-facing areas clean., • Complete opening, closing and cleaning duties as instructed., • Ensure glasses are cleaned, polished and stored correctly., • Maintain high standards in customer areas, toilets and external areas where required., • Report maintenance, health & safety or cleanliness issues immediately. Licensing, Safety & Compliance • Follow all premises licence conditions and company policies., • Apply Challenge 25 consistently., • Refuse service appropriately when required and inform management., • Follow company procedures regarding intoxicated customers., • Comply with health & safety, fire safety, food hygiene and allergen procedures., • Report accidents, incidents or security concerns immediately., • Work responsibly to protect customers, colleagues and the business. WHAT WE ARE LOOKING FOR We are looking for people who are: • Friendly, positive and approachable., • Reliable and punctual., • Customer-focused., • Comfortable working in a busy environment., • Able to work effectively as part of a team., • Willing to learn and develop., • Able to maintain standards during busy periods., • Honest and responsible when handling cash and stock., • Flexible regarding evenings, weekends and bank holidays., • Passionate about hospitality and delivering great service. EXPERIENCE Previous experience in a pub, bar, restaurant or hospitality environment is desirable but not essential. Training can be provided for the right candidate. Experience with draught products, EPOS systems, cocktails, food service or high-volume venues would be beneficial. WORKING HOURS Our venues trade across weekdays, evenings and weekends. Applicants should therefore be prepared to work a mixture of: • Day shifts, • Evening shifts, • Weekends, • Bank holidays, • Major sporting and entertainment events Hours and shift patterns will depend on the individual venue and position. WHAT WE OFFER • Competitive rates of pay, • Full-Time and Part-Time opportunities, • Training and development, • Opportunities to progress into supervisory and management positions, • Experience within a growing multi-site pub business, • Supportive venue and operations teams, • A lively and varied working environment CAREER DEVELOPMENT We believe in developing talented people from within the business. For team members who demonstrate strong performance, reliability and leadership potential, there may be opportunities to progress through: Bar Staff → Supervisor → Assistant Manager → Deputy Manager → General Manager OUR EXPECTATIONS Every member of the team represents the venue and A.K. Whelan Pubs. We expect our Bar Staff to arrive ready for work, maintain professional standards, support their colleagues and deliver excellent customer service throughout every shift. Above all, we want people who contribute positively to our culture: PEOPLE • STANDARDS • FUN

    Immediate start!
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