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Where: We have 2 locations avilable - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: Januray 2025 onwards Why this job matters If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services. We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in North Tyneside or Gosforth. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What’s in it for you? • A great starting salary of £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses., • Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us., • Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly., • Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family., • Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year., • Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want., • Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts., • Volunteering days, so you can give back to your local community., • Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?

Where: We have 2 locations avilable - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: Januray 2025 onwards Why this job matters If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services. We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in North Tyneside or Gosforth. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What’s in it for you? • A great starting salary of £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses., • Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us., • Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly., • Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family., • Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year., • Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want., • Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts., • Volunteering days, so you can give back to your local community., • Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?

Where: We have 2 locations avilable - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: Januray 2025 onwards Why this job matters If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services. We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in North Tyneside or Gosforth. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What’s in it for you? • A great starting salary of £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses., • Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us., • Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly., • Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family., • Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year., • Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want., • Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts., • Volunteering days, so you can give back to your local community., • Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?

Where: We have 2 locations avilable - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: Januray 2025 onwards Why this job matters If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services. We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in North Tyneside or Gosforth. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What’s in it for you? • A great starting salary of £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses., • Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us., • Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly., • Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family., • Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year., • Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want., • Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts., • Volunteering days, so you can give back to your local community., • Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?

Where: We have 2 locations avilable - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: Januray 2025 onwards Why this job matters If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services. We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in North Tyneside or Gosforth. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What’s in it for you? • A great starting salary of £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses., • Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us., • Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly., • Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family., • Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year., • Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want., • Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts., • Volunteering days, so you can give back to your local community., • Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?

Where: We have 2 locations avilable - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: Januray 2025 onwards Why this job matters If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services. We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in North Tyneside or Gosforth. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What’s in it for you? • A great starting salary of £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses., • Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us., • Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly., • Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family., • Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year., • Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want., • Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts., • Volunteering days, so you can give back to your local community., • Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?

Where: We have 2 locations avilable - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: Januray 2025 onwards Why this job matters If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services. We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in North Tyneside or Gosforth. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What’s in it for you? • A great starting salary of £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses., • Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us., • Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly., • Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family., • Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year., • Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want., • Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts., • Volunteering days, so you can give back to your local community., • Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?

Where: We have 2 locations avilable - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: Januray 2025 onwards Why this job matters If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services. We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in North Tyneside or Gosforth. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What’s in it for you? • A great starting salary of £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses., • Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us., • Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly., • Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family., • Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year., • Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want., • Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts., • Volunteering days, so you can give back to your local community., • Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You’ll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you’ll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we’re not just offering you a role—we’re offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities • Collaboration across multiple digital channels to personalise each interaction with a customer., • Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support., • Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently., • Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time., • Support teams within the business operations function as needed, including risk management, compliance and collections., • Comply with all regulatory requirements and internal policies related to customer care., • To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations • To meet the needs of stakeholders/ customers through specialist advice and support, • Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles., • Likely to have responsibility for specific processes within a team, • They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others., • OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team., • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams., • Check work of colleagues within team to meet internal and stakeholder requirements., • Provide specialist advice and support pertaining to own work area., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams., • Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise., • Make judgements based on practise and previous experience., • Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures., • Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements., • Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Where: We have 2 locations avilable - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: Januray 2025 onwards Why this job matters If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services. We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in North Tyneside or Gosforth. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What’s in it for you? • A great starting salary of £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses., • Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us., • Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly., • Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family., • Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year., • Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want., • Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts., • Volunteering days, so you can give back to your local community., • Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?

Where: We have 2 locations avilable - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: Januray 2025 onwards Why this job matters If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services. We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in North Tyneside or Gosforth. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What’s in it for you? • A great starting salary of £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses., • Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us., • Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly., • Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family., • Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year., • Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want., • Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts., • Volunteering days, so you can give back to your local community., • Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You’ll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you’ll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we’re not just offering you a role—we’re offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities • Collaboration across multiple digital channels to personalise each interaction with a customer., • Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support., • Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently., • Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time., • Support teams within the business operations function as needed, including risk management, compliance and collections., • Comply with all regulatory requirements and internal policies related to customer care., • To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations • To meet the needs of stakeholders/ customers through specialist advice and support, • Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles., • Likely to have responsibility for specific processes within a team, • They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others., • OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team., • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams., • Check work of colleagues within team to meet internal and stakeholder requirements., • Provide specialist advice and support pertaining to own work area., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams., • Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise., • Make judgements based on practise and previous experience., • Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures., • Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements., • Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You’ll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you’ll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we’re not just offering you a role—we’re offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities • Collaboration across multiple digital channels to personalise each interaction with a customer., • Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support., • Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently., • Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time., • Support teams within the business operations function as needed, including risk management, compliance and collections., • Comply with all regulatory requirements and internal policies related to customer care., • To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations • To meet the needs of stakeholders/ customers through specialist advice and support, • Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles., • Likely to have responsibility for specific processes within a team, • They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others., • OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team., • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams., • Check work of colleagues within team to meet internal and stakeholder requirements., • Provide specialist advice and support pertaining to own work area., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams., • Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise., • Make judgements based on practise and previous experience., • Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures., • Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements., • Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Platform Implementation Specialist Remote (UK based) £35,000 to £40,000 per annum Permanent Instinct is proud to be partnering with a fast-growing innovator in the education technology space, helping institutions deliver world-class learning experiences through cutting-edge digital platforms. Our client is a forward-thinking, ambitious organisation that continually seeks new ways to evolve and enhance online learning. Following the exciting launch of a new integration between their learning platform and Canvas LMS, they’re expanding their team and seeking a Platform Implementation Specialist to help customers get the most out of this new solution. This is a newly created position for someone who thrives at the intersection of technology, learning design, and client engagement. You’ll act as a key product expert - supporting clients, advising internal teams, and helping institutions deliver outstanding online and blended learning experiences through Canvas. Key Responsibilities: • Develop and maintain expert knowledge of both the company’s platform and Canvas LMS., • Support existing clients using the new Canvas-integrated product, ensuring high adoption and satisfaction., • Implement solutions for new customers, coordinating technical and pedagogical aspects of onboarding., • Deliver engaging product demonstrations and presentations to prospective clients, often alongside the sales team., • Act as a trusted advisor to clients on best practice in digital course delivery and platform use., • Collaborate with marketing, sales, and tech/product teams to provide domain expertise and help shape go-to-market strategy and product roadmap. You’ll work closely with: • Clients: including higher education institutions and professional learning providers., • Sales Team: co-presenting demos and offering product expertise during the sales cycle., • Marketing Team: contributing insight to support messaging, campaigns, and case studies., • Product & Technology Teams: sharing customer insights to guide product development and enhancements. We’re looking for someone with a blend of technical confidence, communication skills, and EdTech know-how. You should have: • Deep expertise in Canvas LMS., • A background in online learning design, development, or delivery, ideally within higher education or corporate learning., • Excellent presentation and communication skills – confident representing the product to clients and external audiences., • A proactive, adaptable attitude with a focus on getting things done in a dynamic, evolving environment., • Comfort working in a fast-paced, start-up-style setting where responsibilities are broad and collaboration is key. What’s on Offer • The opportunity to join a mission-driven EdTech company working with top-tier global education institutions., • A strategic role influencing both product evolution and client success., • A collaborative, forward-thinking team culture with autonomy and growth potential., • Competitive salary.

Education Recruitment Consultant - Join the Team That's Shaping Futures! £25,397 - £28,527 base salary depending on experience, £5k to £25k extra in OTE At Protocol Education, we don't just fill jobs-we change lives. We're in the business of connecting passionate educators with the schools that need them most, making a real impact in classrooms across the UK. If you're ambitious, people-focused, and ready to build a career with purpose, this could be the perfect opportunity for you! Why Join Protocol Education? ✔ career that grows with you - Whether you're new to recruitment or an experienced consultant, we offer clear career progression, hands-on training, and regular opportunities for promotion. ✔ A supportive team - We work hard, celebrate success, and back each other every step of the way. ✔ Make a real difference - Help schools find incredible educators, and help educators find their perfect role. Every placement you make has an impact. ✔ Uncapped commission - The harder you work, the more you earn. Simple. ✔ Work-life balance - Hybrid working options available once you're established in the role. ✔ Perks & rewards - From wellness programs and referral bonuses to incentive prizes and exclusive discounts, we make sure our team feels valued. What You'll Be Doing 🔹 Building relationships - Connect with schools and educators, understand their needs, and match the right people to the right opportunities. 🔹 Growing your network - Develop a strong candidate pipeline and expand your client base with expert guidance and support. 🔹 Becoming a trusted advisor - Engage with school decision-makers and offer tailored recruitment solutions. 🔹 Keeping up with education trends - Stay informed on what's happening in the sector to provide market-leading insights. 🔹 Hitting (and exceeding) targets - Drive your own success in a performance-led role where results are rewarded. Who You Are ✔ Sales-driven - Whether you've worked in recruitment, sales, or customer service, you thrive in a target-driven environment. ✔ Confident & people-focused - You love building relationships, talking to people, and making connections. ✔ Resilient & ambitious - You're self-motivated, proactive, and eager to learn and grow. ✔ Organised & adaptable - You can juggle multiple tasks and stay ahead in a fast-paced setting. ✔ Passionate about education - You understand the impact of great teaching (even if you haven't worked in education before). What's in It for You? 💵 Uncapped commission - Earn what you deserve with a competitive, straightforward commission structure. 📅 Generous holiday allowance - 28 days annual leave, increasing to 33 days with service, plus bank holidays. 📈 Unlimited career progression - Regular promotions and clear pathways for growth. 🎉 Exciting perks & incentives - Holiday draws, free cinema tickets, wellness programs, and more. 🏆 Recognition & celebration - Be part of company-wide incentives and two major events each year. 🛠 Cutting-edge tools & resources - Access to industry-leading technology to help you succeed. 🏡 Hybrid working options - Flexibility once you're up and running. 🎓 Best-in-class training & mentoring - Learn from the best and develop skills that will take you to the top. Ready to Build a Career That Matters? If you're looking for a dynamic, rewarding, and people-focused career where no two days are the same, we'd love to hear from you. Apply now and let's shape the future of education together!

Our client is looking for proactive Sales Advisors to join their dynamic team and embark on a new career, where hitting targets meets customer service, within a vibrant sales team structure. The starting salary for this role is £26,200 with an OTE of £34,200 and an uncapped commission structure. You will be working 37.5 hour per week, 10am - 6pm Mon-Fri with 1 in 4 Saturdays based on business demand. With hybrid working opportunities. What’s in it for you? • An uncapped commission structure., • 25 days annual leave, with the option to buy or sell 5 days., • Access to 'Magpie’, their cutting-edge employee discounts platform., • Up to £1,500 for personalised learning initiatives., • Monthly team activities, pension scheme, office perks, employee assistance programme, and nurturing company culture in the heart of the Northeast. About the company: This is not just any company; they are innovators whose solution streamlines finances and minimises administrative hassle. When joining this team, you will be stepping into a supportive environment, where everyone collaborates to get the job done. With the latest employee engagement survey showing a score of 9.2/10 for workplace satisfaction, it’s a great office to be a part of. What will you be doing? This role is pivotal in the company's growth and strategy. Armed with warm leads, you'll engage potential customers via outbound calls, showcasing the perks of choosing them as a partner. As there is no cold calling involved, conversations are often meaningful with customers who have signed up through the website or via referrals. Who are we looking for? Within this role, sales experience isn’t mandatory, and we consider candidates from a diverse customer service background, who excel at meeting targets and enjoy providing excellent customer service. About you: • Be confident and natural over the phone., • Someone who is eager to boost earnings through an uncapped commission structure., • Excellent time management and multitasking skills., • Eager to learn and grow., • Not afraid to speak up with new ideas. If you love the sound of this role, click 'apply now’ and a member of our team will be in touch for a chat!

Join us as a Sales Advisor at our Newcastle store earning an hourly rate of £13.00 per hour with an uncapped discretionary bonus scheme from day one where you could expect to earn up to £250 per month. We are offering the Sales Advisor: • The following working rota:, • Week 1, • Monday – 10:00 – 19:00, • Tuesday – 10:00 – 19:00, • Wednesday – Day Off, • Thursday – Day Off, • Friday – Day Off, • Saturday – 09:00 – 18:00, • Sunday – 11:00 – 16:00, • Week 2, • Monday – 10:00 – 19:00, • Tuesday – Day Off, • Wednesday – Day Off, • Thursday 10:00 – 19:00, • Friday 10:00 – 18:00, • Saturday – Day Off, • Sunday – 11:00 – 16:00 Also: • Bonus., • Pension scheme., • Work 29 hours per week – but get paid for 31! Enjoy a full paid 30-minute lunch break each day., • Working every Bank Holiday., • 21 days per annum paid holiday pro-rata for part time., • Personal use of in-store equipment after hours., • Generous staff discount (following probation)., • Full product training and induction., • Free parking., • Working within a small friendly team. We are looking for a Sales Advisor at Fitness Superstore, you will… • Provide an unsurpassed in-store experience for our customers., • Sell high-quality fitness equipment face-to-face, over the phone and Live Chat., • Achieve sales targets by analysing the needs of the customer and making informed product recommendations., • A confident, proactive approach., • Some sales experience would be preferable., • The ability to upsell and cross-sell, driving the sales process from the initial welcome to product testing, to purchase., • The motivation to hit your targets and earn generous bonuses month after month., • A about the customer experience., • A good level of numeracy and excellent communication skills. Passionate about fitness? Outgoing with great sales skills? Then we need you at Fitness Superstore! Founded in 1994, Fitness Superstore is the UK’s leading Fitness Equipment Specialist. We are rated as excellent on Trust Pilot so please apply if you are excellent too!

Sales Advisor – £26,000 basic salary plus uncapped commission (average £500/month)– Newcastle The Role Do you enjoy making connections and having conversations that matter? Can you bring energy and enthusiasm to every call, even without a background in sales? Join one of Europe’s leading collectables companies at our expanding Newcastle contact centre. We’re looking for confident, friendly individuals to join our outbound sales team as Sales Advisors. You’ll be speaking with former and existing customers, reintroducing them to our latest collectable products. Your goal is to build a genuine connection, understand what interests them, and offer something they’ll love. Training begins on 24th November 2025. During the Sales Academy (1–3 months), you’ll work a rotating schedule covering 9am–8pm (Mon–Fri) and 10am–4pm (Sat). Once completed, you’ll have full control over your working hours with our Fully Flexxy system. If this sounds like the kind of role you’d thrive in, apply today and start something exciting. Key Responsibilities: • Make outbound calls to past and current customers, • Engage in natural, meaningful conversations, • Match customer interests with our newest offers and collectables, • Meet personal and team sales goals in a supportive environment Company: The London Mint Office, established in 2006, is a leading partner for British coin collectors, offering a wide range of coins made from gold, silver, and other precious metals. As part of Samlerhuset, one of Europe's largest distributors of commemorative coins, we provide collectors with coins from around the world, from ancient to modern.Our expertise and dedication to exceptional customer service make us the go-to destination for collectors at all levels Benefits: • Paid training through our Sales Academy, • Flexible working hours once training is complete, • On-site parking (limited availability), • A dedicated Team Leader for support and guidance, • Fun daily, weekly, and monthly performance incentives The Person You don’t need previous sales experience. We’re looking for people who: • Enjoy speaking with others and making every conversation count, • Can build rapport quickly and naturally, • Have a positive, driven attitude, • Are eager to learn and grow in a team setting

Job Title Solution Consultant Job Description As a Pre-Sales Solution Consultant, you'll work closely with current and prospective customers to translate business problems into technical solutions-centred around Sage X3 and supporting platforms. From leading discovery workshops to crafting proof-of-concepts and delivering powerful demos, you'll help businesses see what's possible with the right tools. This is a strategic, customer-facing role where you'll bridge the gap between business needs and technology with insight, credibility, and confidence. Key Responsibilities What You'll Do • Engage with clients in discovery sessions to uncover technical and business requirements, • Design and present tailored Sage X3 solutions that align with financial, operational, and strategic goals, • Deliver live product demonstrations, value-led presentations, and proof-of-concept builds, • Collaborate with product and marketing teams to enhance solutions and customer experience, • Support partners and internal teams through training, documentation, and configuration guidance, • Contribute to proposals, bid reviews, and performance reporting, • Act as a trusted advisor, building long-term relationships with clients and partners You'll Succeed If You Have • Degree or diploma in finance, business, or IT, • Experience in customer-facing roles (pre-sales, consulting, or technical support), • Strong knowledge of ERP software (Sage X3, NetSuite, Dynamics 365, Epicor, etc.), • Excellent communication, presentation, and stakeholder engagement skills, • Strong analytical mindset and solution-oriented thinking, • Comfortable working with confidential data and managing complex projects What's In It For You • Work with an internationally recognised ERP platform driving transformation in the region, • Influence real-world business outcomes and deliver measurable value, • Collaborate with talented cross-functional teams and strategic partners, • Enjoy flexibility, autonomy, and opportunities for career growth, • Be part of a purpose-led business helping companies thrive through innovation Benefits? We have plenty... • Generous bonuses and pension scheme: Up to 8% matched pension contribution plus 2% top-up by Sage., • 25 days of paid annual leave with the option to buy up to another 5 days • 8 bank holiday days, • Paid 5 days yearly to volunteer through our Sage Foundation, • 50% income protection, • Holiday buy + sell, • Comprehensive health, dental, and vision coverage, • Work away scheme for up to 10 weeks a year, • Ongoing training and professional development, • Hybrid working, • Healthy Mind app membership, • Access to various helpful memberships for finances, health and wellbeing #LI-MS2 Function Sales Country United Kingdom Office Location Newcastle;London;Winnersh;Manchester Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/ Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/

Role: Azure Security Architect Location: Remote across the UK Package: up to £80K salary + bonus + strong benefits The Role We’re working with a leading Microsoft partner who are looking to appoint an Azure Security Architect to strengthen their cloud security capability. This is a chance to take a visible, senior position within a growing practice and play a key role in shaping the way their enterprise customers adopt and secure Azure. The successful candidate will act as the trusted advisor to end clients, designing and implementing modern security solutions that balance business risk, regulatory compliance, and technical best practice. You’ll also contribute to the evolution of their security offerings, ensuring they remain at the forefront of Microsoft’s fast-changing security landscape. What You’ll Be Doing • Leading the design and delivery of Azure security architectures for enterprise customers., • Translating customer requirements into actionable roadmaps and high-quality implementations., • Driving Zero Trust adoption across identity, data, infrastructure, and apps., • Working with Microsoft’s full security suite, including Sentinel, Defender, Intune, Entra, Purview, Key Vault, and Azure Policy., • Supporting pre-sales and proposal activity, adding technical credibility to customer conversations., • Providing thought leadership around service innovation and security best practice., • Helping ensure the organisation’s own internal environments remain compliant and secure. What You’ll Bring • Strong background in Azure security engineering/architecture, ideally in a consulting or professional services capacity., • Practical knowledge of cloud security frameworks such as CAF, Well-Architected, CIS, NIST etc., • Hands-on experience implementing and operating Microsoft’s security technologies at scale., • Confident communicator with the ability to engage technical teams and senior stakeholders alike., • Industry certifications (e.g. SC-100, AZ-500, SC-300. SC-401) would be highly beneficial. What’s On Offer • Join one of the UK’s most respected Microsoft partners at a time of growth., • Take ownership of a high-profile role with visibility across senior leadership and clients., • Access continuous professional development and Microsoft certification support., • Competitive salary, annual bonus, private healthcare, pension, and a well-rounded benefits package., • A flexible and supportive culture that encourages innovation and professional growth.

Microsoft Business Applications Expert - Dynamics 365 CE | Power Platform | AI & Copilot Permanent - Fulltime Homebased - Hybrid working in the UK (No sponsorship can be offered) - Must be SC Cleared or SC Clearable • Own and drive digital transformation, pre-sales engagements across Dynamics 365 Customer Engagement (CE), Copilot, and Power Platform opportunities., • Shape end-to-end solution architectures that integrate Dynamics 365 CE apps (Sales, Customer Service, Field Service, Marketing) with Copilot, Power Apps, Power Automate, Power BI, and Azure AI services to deliver measurable business impact., • Deliver engaging demos, technical workshops, and proofs-of-concept that showcase the art of the possible within D365 CE and the broader Microsoft Cloud ecosystem., • Partner with sales, delivery, and industry teams to create compelling proposals, solution roadmaps, and scalable go-to-market strategies., • Act as a trusted advisor to enterprise clients, guiding them through their digital transformation, CRM modernization, and AI enablement journey. Key Experience • Deep technical expertise in Microsoft Dynamics 365 CE (Sales, Service, Marketing, or Field Service) and the Power Platform, with hands-on experience leveraging Copilot and AI Builder., • Proven experience in a pre-sales, solution architect, or consulting role, ideally within, • Driving large-scale digital transformation programs through the Microsoft Business Applications ecosystem, delivering measurable business impact and enterprise-wide innovation., • Expert in Microsoft Power Platform (Power Apps, Power Automate, Power BI) and Dynamics 365 solutions, with advanced proficiency in Copilot, Copilot Studio, and Azure AI Foundry to design and deploy intelligent, AI-powered business solutions., • Microsoft partner or enterprise delivery environments., • Ability to translate business challenges into technical solutions that drive value through process automation, customer insights, and AI-enhanced experiences., • A consultative mindset with a passion for innovation, client success, and delivery excellence., • Comfortable working in a fast-paced, growth-oriented environment backed by the scale and structure of a global organization.

Principal Solution Architect • Salary: £120,000 – £145,000 + 15% bonus + matched pension + share scheme, • Location: Remote-first, with occasional travel to client sites We’re partnered with a leading digital transformation consultancy that’s redefining how organisations use technology to deliver meaningful change. They’re known for combining innovation with purpose — designing and building solutions that make a real difference to millions of users across both the public and private sectors. This is an opportunity to step into a Principal-level leadership role — where you’ll shape technical strategy, set architectural direction across major programmes, and influence some of the UK’s most high-profile digital transformations. You’ll have the autonomy to drive standards, mentor talented architects and engineers, and act as a trusted advisor to senior stakeholders. It’s a perfect fit for someone who still enjoys being close to the technology, but wants to operate at a strategic level — leading through influence, guiding best practice, and ensuring that solutions not only work, but scale and last. Key Responsibilities • Lead the design and delivery of complex, modern digital solutions across large-scale programmes., • Define architectural principles, technical strategy, and design assurance across multiple teams., • Partner with senior stakeholders to align business outcomes with technology direction., • Provide leadership and mentorship to architects and engineers, helping them progress in their careers., • Drive consistency and excellence through architectural governance and continuous improvement., • Stay ahead of emerging technologies and help shape long-term technical roadmaps. What You’ll Bring • Proven experience delivering enterprise-scale software architectures and transformations., • Strong technical foundation across cloud platforms (AWS or Azure), SaaS, and PaaS., • Deep understanding of solution architecture, integration, APIs, and non-functional design., • Background in software engineering, with the ability to communicate credibly across technical teams., • Skilled at engaging senior stakeholders, influencing decisions, and balancing technical and commercial priorities., • Passion for coaching and developing others — with a genuine interest in building capability and culture. Desirable • Experience shaping technology strategy or contributing to pre-sales and account growth., • Active contributor to the wider tech community or thought leadership initiatives. Why Apply? This is an exceptional opportunity for a senior architect who wants to make a tangible impact — driving architectural strategy on transformative digital programmes while helping shape the next generation of technical talent. You’ll be part of a collaborative, people-focused consultancy that truly values innovation, creativity, and growth.

Enterprise Architect – HR & Payroll Systems Advisory Location: London, UK (Hybrid or Remote) £105 to £125k + Bonus & Benefits This role needs a visionary and highly experienced Enterprise Architect to join our advisory practice. In this client-facing role, you will be instrumental in guiding clients through complex HR and Payroll digital transformations. You will leverage your deep expertise in HR systems architecture, particularly with SAP SuccessFactors, to design and deliver innovative solutions that align with our clients' strategic business objectives. This is a unique opportunity to shape the future of HR technology for leading global organizations. What You’ll Do: • Lead the design and implementation of enterprise-wide HR and Payroll systems architecture for our global clients., • Serve as a trusted advisor to senior stakeholders, including CHROs and CIOs, on HR technology strategy, roadmap, and governance., • Architect and oversee the integration of complex HR and Payroll systems, ensuring seamless data flow and process efficiency., • Develop and implement target operating models that support business agility and scalability., • Provide expert guidance on SAP SuccessFactors, including Employee Central, Payroll, and other key modules., • Lead pre-sales activities, including solution roadmapping, RFP responses, and client presentations., • Contribute to the growth of our advisory practice by developing reusable assets, playbooks, and thought leadership. What You’ll Bring: • 15+ years of experience in HRIS, with a strong focus on enterprise architecture and global program delivery., • Proven track record of leading large-scale HR transformation programs for multinational organizations., • Deep expertise in SAP SuccessFactors, including multiple certifications and hands-on implementation experience., • Extensive experience with complex payroll integrations and data governance., • Exceptional communication and stakeholder management skills, with the ability to influence and advise senior executives., • A strategic mindset, with the ability to translate business needs into technical solutions., • Experience in a client-facing or advisory role is highly desirable. #HR #EnterpriseArchitect #HRIS #SAP #SuccessFactors #DigitalTransformation #HRPayroll #TechJobs #LondonJobs #Hiring

Role: Cyber Security Consultant Location: Hybrid / UK-based (occasional on-site visits) Type: Permanent Salary: £55,000-£65,000 Are you passionate about helping organisations strengthen their cyber resilience? We’re looking for an experienced Cyber Security Consultant with a strong Governance, Risk, and Compliance (GRC) background to join a leading UK-based cybersecurity consultancy. This is a fantastic opportunity for someone who’s worked in a consultancy environment, ideally advising small to medium-sized businesses, and who thrives on guiding clients through frameworks like NIST, ISO27001, CIS, and Cyber Essentials/Plus. What You’ll Do • Lead risk assessments and gap analyses, delivering actionable insights aligned with leading frameworks (Cyber Essentials, NIST, ISO27001, CIS)., • Provide expert GRC guidance, helping clients build, assess, and mature their cybersecurity posture., • Conduct vulnerability assessments and collaborate on remediation through services such as MDR, DLP, and Penetration Testing., • Act as a trusted security advisor, managing multiple client engagements and presenting findings clearly to both technical and non-technical audiences., • Partner with Sales, Leadership, and Technical teams to support pre-sales activity and shape tailored client security strategies., • Stay ahead of the curve by tracking emerging threats, regulatory changes, and best practices across the cybersecurity landscape. What We’re Looking For • Proven experience in a cybersecurity consultancy, ideally serving SMEs or mid-market clients., • Strong understanding of GRC frameworks – particularly Cyber Essentials/Plus, NIST, CIS, and ISO27001., • Proficiency with common cybersecurity tools and technologies, and a strong knowledge of current cybersecurity threats, trends, and mitigation strategies, ideally around vulnerability management or incident response., • Professional certifications such as CISSP, CISM, or CEH (preferred)., • Excellent communication skills, with experience presenting to senior stakeholders, including C-level executives., • Ability to manage multiple engagements, balancing technical insight with commercial awareness. You’ll be part of a forward-thinking consultancy that combines deep technical expertise with a people-first culture. This business has built a reputation for delivering practical, high-quality security solutions that empower clients to operate confidently and securely. If you’re an experienced consultant who enjoys blending technical knowledge, strategic thinking, and client impact, this is your opportunity to make a real difference across diverse industries. If this is of interest, please apply or share your CV with

Overview IT Works Recruitment is currently partnering with a leading Epicor Partner seeking an experienced Epicor Application/Business Consultant to join their expanding professional services team. This is an excellent opportunity to work with a dynamic consultancy delivering high-quality Epicor ERP solutions across a variety of industries. The successful candidate will play a key role in the full project lifecycle, from requirements gathering and system design through to implementation, training and post go-live support. Key Responsibilities • Lead client discovery sessions to understand business requirements and translate them into effective Epicor configurations., • Deliver end-to-end implementation services, including process design, system configuration, data migration, testing and go-live support., • Provide expert guidance on best practices and identify opportunities for process optimisation and business improvement., • Collaborate with technical teams, project managers and client stakeholders to ensure successful project delivery., • Deliver user training and produce detailed system documentation., • Support pre-sales activities such as demonstrations, scoping workshops and proposal input where required., • Maintain strong client relationships, acting as a trusted advisor throughout the project lifecycle., • Stay up to date with new Epicor functionality, tools and partner methodologies. Skills and Experience • Proven experience in Epicor ERP implementation within a consulting or partner environment., • Strong knowledge of one or more Epicor modules (Finance, Manufacturing, Distribution, Planning, or Supply Chain)., • Excellent business process understanding and ability to align Epicor functionality with client requirements., • Hands-on experience with BAQs, Dashboards, and SSRS reporting., • Familiarity with BPMs, Customisations and SQL desirable., • Exceptional communication and stakeholder management skills., • Epicor certification or formal training would be advantageous. Personal Attributes • Client-focused with a consultative and professional approach., • Strong analytical and problem-solving skills., • Highly organised and adaptable in fast-paced project environments., • Team-oriented with a proactive, self-motivated attitude. Why Apply? This role offers the opportunity to work with a reputable Epicor Partner on a range of diverse and challenging projects, with strong prospects for professional development and progression. A competitive salary and benefits package are available, along with flexibility around location and working arrangements.

WE ARE SoftServe isn’t just about technology — it’s about curious minds and open-hearted people who love innovation and create meaningful impact through it. We are a global digital consulting and engineering company, founded in 1993, partnering with organizations across the USA, Europe, APAC, and LATAM regions. With over 2,000+ active projects, we help clients accelerate transformation, modernize operations, and unlock new business value. Within our Digital Transformation Business Unit, we bring together strategic thinkers, architects, and innovators who design and deliver end-to-end transformation programs. Our mission is to help enterprises reimagine their future, aligning technology with business strategy to drive sustainable success. We are looking for an Digital Enterprise Architect — a visionary leader and trusted advisor who can shape, design, and deliver cutting-edge transformation programs that empower our clients to thrive in the digital era. IF YOU ARE • An experienced Digital Enterprise Architect with 10+ years in IT and digital technologies, • Skilled in leading large-scale Digital Transformation programs within complex enterprise environments, • A strategic consultant and client advisor, capable of engaging with CIOs, CTOs, and Enterprise Architects, • Proficient in enterprise architecture frameworks such as TOGAF, Zachman, FEAF, or ArchiMate, • Deeply familiar with major public clouds — AWS, Azure, and GCP — and with cloud migration and modernization strategies, • Experienced in application modernization and microservices architecture, using tools like Kubernetes, Docker, and OpenShift, • Versed in platform technologies such as Salesforce, SAP, and ServiceNow, • Skilled in building TCO, ROI, and business cases to justify digital investments, • Adept at collaborating with sales, delivery, and CoE teams to shape and win large, complex opportunities, • A strong communicator and strategic thinker, passionate about solving challenges and delivering measurable results, • Experienced in at least one major industry: Banking, Retail, Manufacturing, Healthcare, or Life Sciences AND YOU WANT TO • Lead enterprise-level digital transformation strategies that drive measurable business outcomes, • Shape technology roadmaps, architectures, and operating models for large-scale initiatives, • Partner with executive clients as a trusted advisor and thought leader, • Guide design authorities and solution teams to ensure architectural excellence and technical integrity, • Develop reusable digital architecture patterns and industry-specific reference frameworks, • Contribute to pre-sales and strategic pursuits, driving revenue and value creation, • Inspire teams and clients through strategic workshops, executive briefings, and innovation sessions, • Help define the future of modern engineering and operations models (Agile, Cloud-native, DevOps, SRE, etc.) TOGETHER WE WILL • Work with top global enterprises on their most ambitious digital transformation programs, • Collaborate with high-performing teams of strategists, architects, and engineers across multiple practices, • Access 11,300+ learning resources via SoftServe University and Udemy Business, • Embrace wide career opportunities, challenging projects, and a clear growth paths, • Enjoy a friendly, innovative, and flexible work environment where your ideas are valued, • Care for your well-being with comprehensive health and wellness programs, • Drive the next wave of digital innovation All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or protected veteran status. SoftServe is an Equal Opportunity Employer.

Power Platform Solution Architect – Shape the Future of Digital Transformation at Ultima Ready to design game-changing solutions that redefine what’s possible with Microsoft technology? As a Power Platform Solution Architect at Ultima, you’ll take the lead in crafting innovative, end-to-end solutions that empower our customers to transform the way they work. This is a senior, strategic role where your technical expertise, creativity, and leadership combine to make a real impact. You’ll be at the heart of complex projects — guiding clients, mentoring teams, and ensuring every solution delivers measurable value. Your work won’t just solve problems; it will elevate Ultima’s professional services capability and set new standards for what exceptional looks like. What you’ll be doing • Architect and deliver sophisticated Power Platform solutions that meet real business needs and stand up to technical scrutiny., • Lead dynamic customer workshops to uncover challenges and translate them into scalable, elegant designs., • Partner with sales teams on pre-sales engagements, shaping compelling proposals and presenting powerful solution visions., • Establish, refine, and champion best practices across the Power Platform team., • Mentor consultants and engineers, supporting their technical growth and career development., • Contribute to reusable assets, accelerators, and IP that strengthen Ultima’s market differentiation., • Deliver presentations, webinars, and Lunch & Learns showcasing your expertise and thought leadership., • Act as a trusted advisor on Microsoft 365 and Azure integrations, ensuring solutions work seamlessly across the ecosystem., • Deep, hands-on expertise in Power Apps, Power BI, Power Automate, and Dataverse., • Strong understanding of REST, OData, SOAP, XML, and JSON., • Experience with Git-based repositories and version control workflows., • Solid database design and architecture background., • Proven track record integrating Microsoft 365 with the Power Platform., • Proficiency in Azure DevOps and agile project tools (GitHub, Jira, etc.)., • Experience building custom code components (PCF, SPFx)., • Strong skills in SQL, JavaScript, TypeScript, PowerShell, HTML, and CSS., • Leadership experience on large-scale Power Platform transformations., • Microsoft certifications such as Solution Architect Expert, Developer Associate, or Enterprise Data Analyst. You’ll thrive in a culture built on commitment, collaboration, inclusion, innovation, and inspiration. Join us and help shape an environment where everyone belongs and excels.

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Are you passionate about driving enterprise planning transformations and delivering innovative Anaplan solutions? We have a great opportunity for you - Anaplan Solution Architect! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Shape enterprise planning strategies that drive real business impact., • Empower clients to make smarter, faster decisions through connected planning., • Inspire innovation and creating a culture of collaboration and growth. The Role: As an Anaplan Solutions Architect, you will work as a trusted advisor to CFOs, COOs, CIOs, and key executives. You will help clients develop strategies and capabilities to support enterprise-wide decision-making, improve finance operations, and create measurable impact. In this role, you will be part of a team that delivers finance and operational transformation through Anaplan-based solutions. Your Responsibilities: • Lead complex FP&A and Supply Chain projects by managing high-performing teams, facilitating senior client meetings and workshops, assessing engagement risks, and delivering actionable conclusions., • Collaborate with client stakeholders to capture data requirements and calculation logic, translating them into user stories and robust Anaplan model designs., • Design and build Anaplan models, including prototypes, product releases, testing, and seamless data integration., • Develop intuitive dashboards, visualizations, and advanced analytical solutions to drive business insights., • Deliver training, enable knowledge transfer, and provide post go-live support to ensure client success., • Foster innovation by introducing new planning approaches, delivery models, and technological advancements., • Ensure quality assurance, monitor risks, and manage teams and third-party vendors while coordinating with service line and functional specialists., • Build strong internal networks, cultivate client relationships, and drive account growth., • Lead business development initiatives, identify opportunities, and support proposal creation and delivery of high-quality bids., • Enhance practice capabilities by sharing expertise, developing solutions, engagement tools, and accelerators., • Mentor and train junior team members, supporting both client delivery and business development efforts., • Promote team development and technical excellence through inclusive behaviours and a high-performance culture., • Stay current with industry trends to identify new business opportunities and innovative solutions., • Participate in RFIs, RFPs, and presales pitches to secure new engagements. Your Profile: Essential skills/knowledge/experience: • Extensive experience leading multi-dimensional model development on the Anaplan platform, including configuring existing models, adding new functionality, and optimizing modeling solutions for performance and scalability., • Proven track record as the solution architecture lead for mid-sized and large-scale planning implementations., • High proficiency in translating complex business data requirements into models that deliver actionable insights., • Strong understanding of Financial, Supply Chain, and Sales planning domains., • Ability to apply planning principles to data integration, analysis, and solution development across multiple business areas., • Demonstrated capability to quickly learn and adopt new technologies, software, and methodologies, with exceptional attention to detail., • Experienced in guiding teams through ambiguity and uncertainty in dynamic project environments., • Excellent interpersonal skills with the ability to adapt communication style to build strong relationships with clients and team members., • Certified Anaplan Solution Architect or Master Anaplanner credentials. Desirable skills/knowledge/experience: • Good understanding of agile project methodology. Rewards & Benefits: TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing: Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

Job Title Senior Manager Sales Enablement Job Description Are you passionate about empowering sales teams to perform at their best? Do you thrive in a fast-paced, high-impact environment where you can shape strategy, influence leaders, and develop talented people? If so, this is an exciting opportunity to play a pivotal role in driving regional performance and commercial success. Reporting to the Senior Director of Sales Enablement, the Senior Manager, Sales Enablement will lead multiple enablement functions and act as a trusted advisor to regional commercial leadership. You will build strong relationships across the business, collaborate with senior stakeholders, and deliver programs that elevate capability, improve outcomes, and drive revenue growth. This is a highly visible role where you'll inspire a team of Enablement Program Managers, spearhead impactful initiatives, and ensure our teams are equipped with the skills, knowledge, and tools needed to win. This is a Hybrid position with three days per week in our Newcastle or Winnersh office Key Responsibilities What You'll Be Doing • Lead & develop a high-performing team of Sales Enablement Program Managers across UKI, France, Germany and South Africa-setting clear goals, coaching for growth, and enabling them to excel., • Own the regional Enablement plan-aligning with Business Units, Product Marketing, and Commercial Leaders to prioritise and deliver key enablement initiatives., • Deeply understand regional OKRs, opportunities, challenges, and GTM revenue programs to ensure enablement activity is focused where it matters most., • Deliver high-impact programs that support Sales Excellence and drive measurable improvements in performance and capability., • Shape "Always On" Enablement through proactive identification of focus areas that support ongoing learning and skills development., • Track, measure, and communicate impact, reporting on outputs and performance improvements across the business., • Maintain a scalable enablement model, ensuring consistency across onboarding, coaching, and continuous learning experiences., • Collaborate globally, sharing best practices and ensuring regional initiatives benefit from a strong global Sales Enablement community. What You'll Bring • A passion for developing people and driving behaviour change., • Strong leadership experience within Sales Enablement, Revenue Enablement, or Commercial Excellence., • Credibility with senior stakeholders and the ability to influence across regions., • A strategic mindset with the ability to translate business goals into impactful enablement programs., • Outstanding communication skills and a data-driven approach to measuring success. Why Join Us? This is your chance to shape the future of sales capability across a key region. You'll lead a talented team, work with inspiring leaders, and deliver initiatives that have a real and measurable impact on business performance. If you're energised by building world-class enablement, driving results, and empowering teams to achieve more-we'd love to hear from you. Benefits? We have plenty... • Generous bonuses and pension scheme: Up to 8% matched pension contribution plus 2% top-up by Sage., • 25 days of paid annual leave with the option to buy up to another 5 days • 8 bank holiday days, • Paid 5 days yearly to volunteer through our Sage Foundation, • 50% income protection, • Holiday buy + sell, • Comprehensive health, dental, and vision coverage, • Work away scheme for up to 10 weeks a year, • Ongoing training and professional development, • Hybrid working, • Healthy Mind app membership, • Access to various helpful memberships for finances, health and wellbeing #LI-MS2 Function Routes to Revenue Country United Kingdom Office Location Newcastle;Winnersh Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/ Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/

D365 Solution Architects – F&O, Business Central and CE & Power Platform £100k to £130k + benefits (UK-based candidates only, sponsorship not offered) About the Opportunities We are currently partnered with several leading Microsoft Partners across the UK who are expanding their D365 and Power Platform practices. These organisations deliver intelligent, end-to-end Microsoft business solutions, guiding clients from discovery and design through to architecture, delivery and continuous improvement. They are seeking experienced Solution Architects across the following areas: D365 Finance and Operations (Finance / Supply Chain) | up to £130k D365 Business Central (Finance / Operations) | up to £115k D365 Customer Engagement and Power Platform | up to £115k What You Will Be Doing Own the Solution Architecture Lead envisioning and discovery sessions with business and technical stakeholders. Translate complex business requirements into scalable D365 architectures. Design end-to-end solutions across multiple D365 and Power Platform components, ensuring seamless integration and governance. Drive Delivery Excellence Define technical and functional design blueprints, data models and integration strategies. Oversee delivery teams through configuration, development, testing and deployment. Provide architectural assurance and ensure solutions meet performance, security and compliance standards. Enable Client Success Act as the trusted advisor to senior stakeholders and technical teams. Support pre-sales and solution design activities including demos, proof of concepts and proposals. Drive best practice adoption and enablement to ensure long-term client success and platform optimisation. If you are an experienced D365 Solution Architect looking to join one of the UK’s most forward-thinking Microsoft Partners, we would love to connect.

Pre-Sales Engineer/Solutions Engineer - Remote (with travel) Our client is a multi-award winning network security and vulnerability management consultancy, who are on an exciting growth journey, and have a vacancy for a highly skilled Pre-Sales Engineer. Role Using your deep knowledge and expertise in networking and cyber security you will play a critical role in supporting the sales process by providing technical leadership, solution design and subject matter expertise, to customers. The role requires a strong technical background and excellent communication skills. You will be a trusted advisor to customers, helping them understand how solutions can meet their business, compliance and security objectives. This is a remote role however there is the requirement to for global travel to customer and partner locations, as required. Responsibilities • Deep knowledge of core networking technologies (TCP/IP, routing, switching, firewalls, VPN's, SD-WAN etc), • Hands-on familiarity with leading security solutions and platforms (eg: Cisco, Palo Alto Networks, Fortinet, CheckPoint, CrowdStrike etc), • Strong understanding of security frameworks, tools, standards (eg: ISO 27001, NST, CIS controls, Zero Trust architecture), • Act as a technical SME for the solutions offered, understanding their architecture and capabilities, • Collaborate with sales teams to develop proposals and respond to RFPs and RFIs, ensuring technical accuracy and alignment with customer needs, • Lead and support customer Proof of Concept and Proof of Value engagements, including solution configuration, testing and validation, • Conduct customised product demonstrations, run workshops, webinars or in person training, • Develop standardised documentation framework to support pre-sale to post-sale transition, • Create streamlined workflows, • Maintain up to date knowledge of emerging technologies, threat landscapes, competitor activity, and industry trends in networking and cyber security Qualifications • Proven experience as a pre-sales engineer,, solutions architect, or similar technical consultancy roles within cyber security/networking, • Strong presentation and demonstration skills, • Excellent verbal, written & interpersonal skills to explain complex technical concepts to diverse audiences, • Self motivated, able to work independently or in a team, • Ability to produce high quality technical documentation and architecture diagrams, • Degree in Computer Science, Engineering or IT preferred, • Desirable - CCNA, CCNP, CISSP, CEH, CompTIA Security+, NSE etc Please email your CV to apply for this role

NetSuite Sales Consultant - NetSuite, Solutions Consultant, Pre-Sales Consultant, Pre-Sales, Solution Principle, Pre-Sales Engineer, Pre-Sales Technical Specialist, Pre-Sales Manager, Dynamics 365, Epicor, Sage, SAP, Infor, D365, BC, Business Central, NAV – Gloucestershire, West Midlands, London, Midlands, Surrey, Hampshire, Merseyside, Staffordshire, Greater Manchester, £70,000 - £80,000 per annum + OTE Our client are seeking an experienced sales professional with a deep understanding of ERP solutions, particularly NetSuite. We’re recruiting for a NetSuite Sales Consultant to join the clients high-performing team and take ownership of the end-to-end sales cycle. Key Skills: • Minimum of 2 years experience within a NetSuite sales role, • Preferably a proven track record in ERP / SaaS sales, • Strong consultative selling skills, able to understand client needs and present solutions., • Comfortable managing longer, complex sales cycles with multiple stakeholders., • Commercially driven, ambitious, and target-focused. Key Responsibilities: • Manage the full sales process from prospecting to close., • Meet with C-suite and senior decision-makers to uncover business challenges., • Conduct tailored NetSuite demonstrations and solution presentations., • Build strong, trusted relationships with clients to become their go-to ERP/NetSuite advisor., • Negotiate contracts and deliver against ambitious revenue targets. Location: UK Remote Candidates must be eligible to work in this country. Catch Resource Management is a leading provider of Dynamics 365, JD Edwards, NetSuite, EPM and other ERP resources to both end users and to product suppliers/authors. Our consultants deliver a completely professional resourcing service, always backed up by our team of ERP specialists who are all experienced in full project life cycle implementation and support, thus ensuring that we fully understand our clients’ requirements and our candidates’ skills. If you have the relevant skills and experience for this position we would welcome your application, however please note that we receive high levels of responses to our advertisements so can only immediately respond to those that are a close match. However, if you are interested in hearing about similar positions then please register on our website: ___ If you have the relevant skills and experience for this position we would welcome your application, however please note that we receive high levels of responses to our advertisements so can only immediately respond to those that are a close match. However, if you are interested in hearing about similar positions then please register on our website:

Sales Support - Pubs & Restaurants About Us We are the leading specialist advisor for buying and selling businesses in our sectors - convenience retail, leisure, medical, pubs, restaurants, childcare, healthcare, and hotels. With 90 years of experience, we offer professional brokerage and advisory services, through our UK wide team. We pride ourselves in our high standards, providing a client centric experience and building business around our clients through tailoring our services. Purpose of the Role We are looking for a Sales Support person to join our successful Pubs & Restaurants Team, to be based in either our Newcastle, Leeds, or Nottingham offices. In this role, you will support colleagues in managing the sale of specialist pubs and restaurant businesses. You’ll be involved throughout the full lifecycle of a business sale—from generating initial leads and conducting viewings to processing instructions and supporting deal management. This means you’ll gain valuable exposure to clients, their businesses for sale, and prospective buyers. The successful candidate will also assist fee-earning team members with administrative tasks. While previous secretarial experience would be beneficial, it is not essential. This is a fantastic opportunity to join a growing, ambitious team. About the team The role will report directly to a Regional Director and ultimately to the UK Managing Director. However, you will also work closely with regionally based fee earners, locally based support staff and a wider central support team of IT and Marketing personnel. Duties and Responsibilities • Client customer care responsibilities, • Managing applicant calls and emails requesting information on current instructions., • Registering requirements and ensuring applicants receive new instructions / remarketed instructions., • Assisting with business generation initiatives such as list building and preparation of marketing collateral, • Preparing supporting information to help colleagues pitch for new work., • Accompanying brokers on sales pitches to local and regional clients., • Arranging viewings and administering offers., • Accompanied viewings., • Checking paperwork for buyer and seller compliance, • Assisting with events and meeting preparation, • Uploading and downloading images and documents on our IT systems, • Preparing, sending, and monitoring mail and email campaigns, • Working as part of our motivated team to enhance our reputation and profile UK wide. Person Specification Skills and Experience • GSCEs or equivalent grade C or above Maths and English; Essential, • Minimum 1 year working in property sales or other client facing environments; Desirable., • Excellent knowledge of Microsoft Office- especially Excel & PowerPoint; Essential, • Strong Verbal & Written communication skills; Essential, • Previous experience in sales; Desirable, • Highly organised and self-motivated; Essential Personal Characteristics • Strong team player, • Self-motivated, persistent, and intuitive, • Polite and professional, • Excellent communicator, • Proactive, organised and meticulous., • Enjoy working in a fast-paced environment., • Flexible and adaptable, responding well to change., • Able to use your own initiative., • Able to effectively prioritise workload., • Able to work under pressure and to deadlines. What we offer • Discretionary company performance bonus, • 25 days holiday plus bank holidays, • Holiday carryover & additional Christmas leave, • Life assurance, • Employee wellbeing assistance via Plumm, • “Recommend a Friend” employee referral bonus, • Enhanced family friendly leave, • Cycle to work scheme, • Eyecare vouchers Our Values Adaptable, Collaborative, Innovative, Personal and Trusted, you can learn more about life at Christie & Co here: ___ Christie & Co is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. Please apply today, or for more information, contact:

Senior SAP IBP Consultant NTT Data Business Solutions - We are one of the leading international IT full-service providers in the SAP environment, with employees in 25+ countries. Our market-leading SAP competence was built through many years of developing highly innovative solutions and services, and enhanced through our strong international presence. Since 2013 NTT Data Business Solutions (NDBS) has belonged to the NTT DATA corporate group, one of the largest telecommunications firms and IT service providers in the world. This cooperation allows our customers to take advantage of the best available support with their expansion plans, and provides our employees with a world leading network of specialists. NTT Data Business Solutions facts: Established in 1989. More than 10,000 employees. Specialist for innovative SAP technologies, like S/4HANA, Cloud Computing, Big Data, Business Analytics, User Experience (UX) as well as the Internet of Things. Globally SAP Certified in Hosting, AMS, HANA Operations and Cloud Services. More than 6,000 customers worldwide. Headquarters in Bielefeld (Germany). Management board: Norbert Rotter, Chief Executive Officer Located in 25+ countries. POSITION DESCRIPTION OVERVIEW The Senior IBP role is a key and influencing role within the NTT DATA Business Solutions Digital Core Practice. The successful candidate will be part of a wider team responsible for the design and implementation of SAP solutions to our customer base and to meet our customer’s needs. As a Senior Expert you will support customer engagements and perform delivery of the IBP solutions working alongside Solution Architects, Project Managers and the Integration Team to deliver innovative and high-quality solutions integrated into core S4Hana solutions. Responsibilities and Expectations Support Solution Architects to work closely with customers and NTT DATA Business Solutions sales and business development teams to assist in the translation of business requirements into a solution that takes advantage of IBP capabilities supporting the architecting of these areas within the overall solution landscape. This will include collaboratively compiling statements of works to support any stage of the sales and deal review processes. Leads and co-ordinates integrated workshops with detail and complexity with Senior Stakeholders in the customer business. Provide thought leadership to NTT DATA Business Solutions and its customers focused on Supply Chain strategy specifically in IBP solutions and the road map within these areas; Act as the design authority on the projects ensuring the quality and integrity of IBP solutions being implemented is aligned to industry best practice Adhering to the agreed NDBS strategy, engage in self-directed and other learning to keep pace with new technologies and developments to ensure NTT DATA Business Solutions remains at the forefront of the market within which we operate. Share, use and communicate expert knowledge in order to develop others and make business processes more effective. Recognise potential for repeat and extended business with respect to end-to-end service offer by NTT DATA Business Solutions and provide comprehensive input. Support NTT DATA Business Solutions to grow our business by being alert to the customer opportunities that present themselves. Have strength and depth in delivery and configuration expertise in the overall possibilities for IBP process flows. PERSONAL PROFILE - SKILLS AND COMPETENCIES Is able to communicate, influence, convince and inspire effectively by own personality and act as a trusted role model and advisor within IBP solution architecture field of expertise. Proven and demonstrable track record of successfully delivering customer projects and providing IBP solutions for the resolution of complex requirements. Strong interpersonal and soft skills, able to quickly develop relationships with all stakeholders; within NTT DATA Business Solutions locally and globally, external customers, suppliers and partners to become a trusted advisor in your field of expertise. Demonstrates gravitas and personal integrity, is able to overcome unforeseen situations and keeps business objectives in mind. Drives results, effects, convinces and inspires by his/her personality, behaviour and communication style. Is a role model and ambassador. Makes solid and reliable decisions in complex environments. Has a thirst for learning and staying on top of the evolving technology landscape. Actively shares and transfers own expertise and operational knowledge in a structured method, thus making it useful and functional. PERSONAL PROFILE – EXPERIENCE The successful candidate will be able to demonstrate more than 10 years of professional experience working within an SAP environment with at least 5 years in the IBP consulting area. Experience working with a value-added re-seller or software house would be advantageous; Proven and demonstrable experience in solution design and architecture with successful delivery and experience of all elements of more than 5 full project lifecycles. Have strength and depth in delivery and configuration expertise in the following IBP Modules; • Sales and Operations Planning, • Integration with SAP Supply Chain Control Tower, • Forecasting and Demand Management, • Inventory Optimisation, • Response and Supply Planning Having previous experience of APO would be advantageous Have experience of SAP ECC Manufacturing processes GENERAL Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support. Join us to start the journey that is your career path; You will be expected to follow relevant policies, procedures and work instructions, and report to the appropriate superior if objectives cannot be met or a problem occurs, the resolution of which is outside the scope of your authority; The jobholder is empowered with the necessary authority to make decisions appropriate to the execution of the responsibilities and tasks outlined. The above Job Description does not limit the employee in executing his job in concurrence with his main area of responsibility or other relevant jobs that they may be required to do; NTT Data Business Solutions is an equal opportunities employer. Please advise us should you require special arrangements for the interview process; You must be eligible to work in the UK and prepared to undergo high level security clearance

Role : Digital Lab Exchange (DLX) Solution Architect - Europe About the Role The Solutions Architect is a key position in the global Scitara customer team, providing leadership in uncovering customer needs and proposing solutions for our lab customers and partners. This highly visible role will not only utilize your expertise in laboratory and information technology, but also your skills in organizing, focusing, and transferring confidence to potential and existing customers, in collaboration with Scitara’s sales, product, engineering, services, and marketing teams. What it Takes You are passionate about solving the legacy problem of siloed laboratory technology and are keen to express this by teaming with Scitara sales and partner management personnel with your technical knowledge and consulting advice to transfer confidence in the capabilities of Scitara’s DLX technology. In addition, you possess leadership competencies (managing through process, working effectively cross functionally) and are motivated by helping others. To be successful, you must demonstrate professionalism, outstanding verbal and written communication skills, an organized execution of customer driven activities, and an ability to gain trust through your subject matter expertise and leadership style. Position Duties and Responsibilities • Work directly and indirectly with the Sales teams supporting functional and technical requirements for customers and partners., • Maintain a deep understanding of Scitara’s products and their applicability to the integration of Scientific data, • Architect, maintain and deliver meaningful demonstration capabilities across Scitara’s products, including new AI agent capabilities., • Key member or trusted advisor in a Pursuit Team for customers requiring a Pilot/Proof of Concept, • Develop, maintain and educate customers with knowledge of competitive alternatives, • Review or support Statements of Work to ensure the alignment of customer needs with Scitara work plans., • Collaborate with product and engineering teams to align customer feedback with product roadmap development. Required Experience, Skills, and Education • 10+ years’ experience in a customer-facing role in the laboratory technology industry understanding R&D and QC lab processes and data flows with experience in LIMS, E-Notebooks and Chromatography Data Systems, • Leadership experience in Managing through Process and demonstrated Cross functional success., • Understanding of life sciences technology validation processes and deliverables., • Proficient presenting/demonstrating technology solutions to scientific and technology leaders and managers., • Excellent communication, listening, presentation, and writing skills, • Broad knowledge of, and interest in, current business challenges, products, and sales practices, • Strong problem-solving and analytical skills, • Strong consultative approach including listening, questioning, persuading, • Highly self-motivated and self-directed personality, • Ability to work in a fast-paced, entrepreneurial, results-oriented culture, • Proficiency in AWS and Networking technologies, • Experience working with a CRM system (Salesforce, Hubspot, , etc.), • Bachelor’s degree or above in a scientific or computer science discipline, • Ability to travel domestically and internationally as business needs dictate. Why Join Us? • Join a fast-growing, globally recognized platform revolutionizing lab connectivity within the pharmaceutical and life sciences industries., • Collaborate with industry-leading experts and innovative thinkers, gaining exposure to some of the brightest minds driving scientific progress worldwide., • Contribute directly to impactful scientific innovation, enabling breakthroughs that accelerate research and development on a global scale., • Work at the forefront of cutting-edge technologies, including AI-driven laboratory automation and advanced integration solutions., • Be part of a transformative movement toward ‘smart labs’, leveraging artificial intelligence and automation to redefine how laboratories operate., • Engage in projects that shape the future of pharma and life sciences, enhancing efficiency, accuracy, and data-driven decision-making in critical research environments., • Experience a dynamic, forward-thinking culture that fosters continuous learning, creativity, and professional growth.

Stanley House Consulting, representing a global leader in personalised education, seeks a visionary Strategy & Execution Director. This role is ideal for experienced directors, VPs, and senior managers (8+ years’ experience) from education, EdTech, professional services, consulting, corporate operations, or technology backgrounds, ready to drive learning innovation across a fast-growing franchise network. The Impact You Will Have • Partner with the EdTech team in UK to develop our strategy, becoming a necessary part and a trusted advisor to the UK EdTech leadership team., • Help run the UK business, own important processes like business reviews and planning, and establish and shape the way we work, through running the operational rhythm of business, metrics., • Drive the business forward by executing initiatives to accelerate growth and land programs to scale., • Analyse and review the business - generating insights that identify where and how Education leadership should spend time., • Identify opportunities to refine existing processes, and help guide up the effectiveness of the team., • Partner with other supporting functions - including HQ Planning, Sales Operations, Finance and Recruiting - to run joint reviews and planning. What We Look For • Bachelor's degree or Master’s degree or equivalent practical experience., • 10+ years of experience working in education, strategy and operations or sales operations., • Experience working with executives in an advisor role, and building and managing teams., • Ability to analyse complex data and synthesise into actionable business insights., • Ability to work effectively in fast-paced environments with effective time-management and prioritisation skills., • Experience leading cross-functional operational and strategic initiatives., • Ability to manage executive stakeholders and communicate with the Technical Management team. How to Apply: Take the next step in your career and shape the future of education in your community. Apply now for a confidential discovery conversation.

About Us We are a leading provider of Recruitment Process Outsourcing solutions, partnering with global organisations to deliver innovative, scalable, and sustainable talent acquisition strategies. With operations in multiple regions, we pride ourselves on our ability to transform recruitment functions into strategic business enablers. The Opportunity As Global Implementation Director, you will lead the end-to-end delivery of complex, multinational recruitment process outsouring (RPO) solutions across our global client base. Reporting to the MD responsible for Client Total Talent Implementations, this role is pivotal in ensuring seamless implementation, stakeholder engagement, and governance across large-scale programs. You will act as the senior point of contact for clients during transition and transformation phases, collaborating closely with operations, sales, technology, and change management teams to design and execute implementation strategies that deliver exceptional outcomes. This is a critical leadership role, setting the standard for innovation and excellence in RPO delivery across global enterprises. Key Responsibilities • Lead global and drive regional RPO implementation projects ensuring alignment with client requirements, timelines, and budget., • Manage and develop the regional Implementation Leads ensuring cohesion, accountability, and professional growth., • Develop and execute implementation frameworks, governance models, and success measures., • Serve as trusted advisor to client stakeholders, building strong partnerships at executive level., • Manage cross-functional project teams across multiple geographies, ensuring accountability and excellence in delivery., • Oversee change management and communications strategies to drive adoption and engagement., • Identify and mitigate risks, escalating issues where necessary to maintain project integrity., • Partner with technology and data teams to enable systems integration and reporting solutions., • Continuously improve implementation methodologies, bringing thought leadership and innovation to the process. Skills & Experience • Proven track record of leading large-scale, complex RPO or talent acquisition implementation projects across EMEA and globally., • Strong people leadership skills, with experience managing regional or global teams in a matrixed environment., • Project management expertise, ideally with formal accreditation (e.g. PMP, Prince2, Agile)., • Deep understanding of the recruitment lifecycle, RPO operating models, and workforce technology platforms (e.g. ATS, CRM, HRIS)., • Excellent stakeholder management skills with the ability to influence senior executives and build trusted relationships., • Strong commercial acumen and ability to balance client needs with operational excellence., • Experience leading diverse, multicultural teams across multiple geographies., • Willingness to travel across EMEA and globally as required. A little bit about us At Hudson Talent Solutions, we’re shaping the future of talent. From recruitment process outsourcing (RPO) to employer branding and across the complete talent life cycle, we thrive on delivering world-class customer and candidate experiences. People are at the centre of everything we do. We deliver innovative, customised recruitment services and talent solutions to organisations worldwide. We’re an innovative and diverse team that works hard and thinks smart. Led by accomplished and inclusive leaders, our people are always open to trying new things to continuously deliver excellence to our clients. At Hudson Talent Solutions, we don't just accept difference—we celebrate it, support it, and thrive on it for the benefit of our employees, our clients, and our community. We are proud to be an equal opportunity workplace and commit to fairness and equality for all during the hiring process and throughout your time with us. To start your journey with Hudson Talent Solutions, apply now! If you are an experienced RPO implementation leader looking to make a global impact, we’d love to hear from you. Please apply with your CV and a covering letter outlining your relevant experience. For more information please reach out to Skye Lovell in our Internal Recruitment function, please note Skye is based in Australia and therefore there may be a delay in response; We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About Aveni Aveni is an award-winning technology company. We use advanced AI to enable scalable efficiency for financial services companies, combining world-leading Natural Language Processing (NLP) and Large Language Model (LLM) expertise with deep financial services domain experience to drive enterprise-wide productivity. We’re using the latest in AI to automate and innovate, empowering financial service businesses to achieve exceptional productivity and compliance outcomes. Role Overview As a Forward Solutions Engineer / Principal Solutions Consultant at Aveni, you will be a key technical leader in pre-sales, solution design, and customer engagement. You will work closely with sales, product, engineering, and customer success teams to define, architect, demonstrate, and deliver AI-powered solutions tailored to banks, wealth managers, insurance firms, and other financial services clients. Your mission is to translate complex business and regulatory needs into scalable, robust, compliant solutions that underscore Aveni’s value proposition. You will often be “forward deployed”, meaning you’ll engage closely with strategic clients, acting as subject-matter expert, leading technical discovery, driving proof-of-concepts (POCs), and ensuring successful handover to implementation and ongoing support. About You You are a seasoned Consultant who combines deep technical capability with business insight, someone who is equally at ease in boardroom discussions as you are in exploring architecture diagrams. You thrive when solving complex, regulated-industry problems, especially in financial services or adjacent sectors. You likely come from a Big 4 consultancy, technology advisory practice or a similarly demanding environment. From this background you bring: • Rigorous client-facing experience: doing discovery, scoping, workshops, POCs, RFPs, not just writing proposals, but engaging deeply with clients at multiple levels (operations, risk, compliance, executives)., • Structured, analytical problem solving: you break down fuzzy business problems, diagnose root causes, map them to technical and regulatory constraints, and propose robust, scalable solutions., • High standards of delivery: you are accustomed to detailed documentation, demanding stakeholders, continuous quality checks, and the discipline of consultancy timelines and billing., • Strong commercial awareness: you understand value propositions, return on investment, trade-offs (cost vs speed vs write-down risk), and you factor in risk, compliance, data governance when designing solutions. Key Responsibilities • Lead technical discovery and scoping phases with prospective clients: understand their business, compliance, risk, operational, regulatory and data environment., • Design solution architectures leveraging Aveni’s products (Detect, Assist, Agents, FinLLM) plus integrations with client systems (e.g. CRM, communication tools, data pipelines)., • Develop, deliver, and customise demos, POCs, workshops to illustrate value, ROI, regulatory compliance, risk mitigation, etc., • Collaborate with sales teams to respond to RFIs / RFPs, proposals, pricing, technical documentation., • Be a trusted advisor to clients: articulate how Aveni’s AI/LLMs meet their needs; help them navigate trade-offs (accuracy, risk, explainability, privacy)., • Provide feedback to Product and Engineering on feature requests, prioritisation, bug-fixes, user experience, based on what you see in the field., • Help define best practices, patterns, reusable assets (e.g. architecture templates, demo scripts, integrations) to speed up future engagements., • Mentor / guide more junior solutions / presales engineers or consultants., • Stay up to date with regulatory developments (e.g. Consumer Duty, risk oversight, compliance in financial services), Agentic / AI / NLP / LLM technologies, competitive landscape., • Occasionally participate in post-sales support / implementation oversight to ensure smooth handover, maintain continued alignment and client satisfaction. Skills, Experience & Qualification Requirements Must-haves: • Substantial experience in pre-sales / solutions consulting / technical consulting roles, especially in the Financial Services or Wealth Management space., • Strong technical background: experience with machine learning, LLMs and AI systems; understanding of data pipelines, integrations, APIs, security and compliance sensitive environments., • Ability to design solutions vs just selling features: architectural thinking, trade-off evaluation, understanding of scalability, performance, data governance., • Excellent communication and presentation skills: able to adapt technical stories for non-technical executives (e.g. risk / compliance / operations leaders) as well as technical audiences., • Experience leading or contributing in POCs, custom demos and pilot deployments., • Deep understanding of regulatory and risk & compliance in financial services., • Good project management and stakeholder management skills: managing cross functional teams, setting expectations, handling ambiguity. Nice-to-haves: • Prior experience in using or building AI Agents, generative models and NLP pipelines., • Familiarity with tools or frameworks for LLM deployment, prompt engineering, vector databases, embeddings, etc., • Experience with integrations (CRM, communications platforms, call recordings, speech-to-text, etc.)., • Familiarity with cloud architectures, data warehouses / lakes, data security/compliance frameworks (e.g. ISO, GDPR, regulations specific to FS)., • Experience mentoring juniors, creating reusable technical assets / IP. What Success Looks Like • Delivery of well scoped POCs and demos that lead to closed deals., • Technical proposals and architectures that satisfy both product capability and regulatory/risk constraints of clients., • Positive feedback from clients on the clarity, reliability, and impact of your solutions and engagement., • Good alignment and collaboration with Product, Engineering and Sales: features and customer insights feeding into roadmap, and technical delivery matching expectations., • Reusability and scale: you help build patterns or frameworks that reduce effort and risk in future similar engagements., • Maintaining up-to-date knowledge of regulatory environment and AI advances so that Aveni remains credible and ahead in the market. What We Offer • A collaborative and innovative work environment with awesome career growth opportunities, • 34 days holiday plus your birthday off (inclusive of bank holidays), • Share options – we believe in shared success, • Skills development – continuous learning is at our core, expect the development to be front and centre of everything you do, • Remote and flexible working – remote, co-working spaces, or a mix of both, • Life insurance, income protection and private health care, • Freebies and discounts at a range of retailers, • Emotional wellbeing (Employee assistance programme provides access to 24/7 employee counselling and emotional support), • Cycle to work scheme, • Pension scheme (employer contribution matched up to 5%) Join Us in Making a Difference At Aveni, we believe that diversity drives innovation. We're committed to building a team that reflects the diverse communities we serve and creating an inclusive workplace where everyone feels valued and empowered to contribute their best work. If you're passionate about leveraging technology to drive positive change and want to be part of a team that's shaping the future of financial services, we'd love to hear from you. We know that some people are likely to only apply where they meet 100% of requirements, but we’d like to hear from you anyway. Apply now to join us on our mission to transform the financial services industry through AI!

Be more than a consultant. Be a supply chain specialist, innovator, and trusted partner. Join The Config Team as a SAP AMS Consultant (SAP IBP) and be a part of one of the leading boutique consultancies in SAP! Job title: SAP AMS Consultant (SAP IBP). Employment: Permanent. Location: UK-Based, flexible (remote/hybrid). Salary: Excellent basic salary depending on experience. Benefits: 24 days holiday, paid birthday day off, paid volunteer day, holiday buy & sell, Bupa private healthcare, 5% employer matched pension contribution, life insurance 4x annual salary, electric car lease scheme, funded social events, investment in personal development, you chose the charity we make the financial contribution, CSR initiatives, and much more! The Company At The Config Team, we’re not a typical corporate consultancy, and we’re not a generic SAP/IT Consultancy. We are experts in SAP supply chain, and we do it exceptionally well. With 30+ years of experience and our own suite of products (like PreBilt™ for EWM), we help global brands create smarter, faster, more resilient supply chains. What You’ll Do This isn’t just a SAP AMS Consultant (SAP IBP) position at a Consultancy or end-user. Uniquely, this role is one of the first in a growing business unit focused on SAP IBP. Opportunities like this don’t come available often, where you will be instrumental in shaping and contributing to building the practice from the ground up. You’ll also be working alongside some of the most well-known and credible names in the industry, while becoming an early and influential part of our journey to establish ourselves as the go-to partner for SAP IBP services. Key responsibilities include: • To be a trusted advisor within the AMS space, involved in incident resolution, problem management, efficient delivery of service requests, and development of SAP IBP Solutions., • This role requires a rounded knowledge of SAP solutions in order to collaborate effectively with other functional and technical teams, including consulting teams., • The role will require oversight and delivery of documentation, ensuring that the highest standards are adhered to., • With comprehensive knowledge of SAP IBP module(s) and business processes, the position will offer colleague support, coaching, mentoring, development, and guidance., • Utilising their extensive knowledge of SAP solutions, the consultant will also engage in AMS pre sales activities to explore opportunities and demonstrate trusted advisor capabilities. Job requirements What You Bring • Experienced within SAP IBP functionality and configuration., • A valid UK driving license., • Deep understanding of core supply chain processes, including demand planning, supply and an expert in integrating with different and complex SAP modules., • A comprehensive understanding of how at least one SAP IBP module and how it can impact business processes., • Experienced in complex system testing. More Reasons to Apply • Pure Supply Chain Focus – Join a team where everyone around you is an SAP supply chain expert. No distractions, no dilution — just depth in the field you care about most., • Beyond Consulting – Influence and implement our own accelerators (PreBilt™, CodingControl™, IMC) alongside client solutions. You’ll solve problems and scale them globally., • Real Visibility & Ownership – Your solutions will be milestones, valued, and help shape both client outcomes and our growing UK practice., • Work That Fits Your Life - With flexibility, sensible travel, and a culture that genuinely values balance, we’re proving you don’t have to burn out to deliver brilliant work., • A values-driven culture - Recognised with a 4.8/5 Glassdoor rating and Investors in People Gold accreditation. Apply today If you’re an SAP IBP professional who’s tired of being a cog in a giant machine and you want to make a real difference in a specialist team — this is your next step. Our people are our greatest asset. We are dedicated to fostering an inclusive work environment built on trust, respect, and integrity, where everyone has the opportunity to succeed. We strive to create a workplace where all individuals feel welcome, safe, valued, and supported. We are committed to preventing discrimination of any kind and actively encourage applications from individuals of all backgrounds, including those from underrepresented groups. To ensure you can perform at your best during the hiring process, we are happy to accommodate any reasonable adjustments you may need. For a full job description or if you have any questions, please submit your CV. We look forward to hearing from you.

Senior SAP PP QM Consultant About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations. Our global award-winning SAP practice, differentiated by innovation is the undisputed leader in SAP S/4HANA. With about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world. Job Summary: The Senior Expert Manufacturing and Quality Management role is a key and influencing role within the NTT DATA Digital Core Practice. The successful candidate will be part of a wider team responsible for the design and implementation of SAP solutions to our customer base and to meet our customer’s needs. As a Senior Expert you will support customer engagements and perform delivery of the Manufacturing and Quality Management solutions working alongside Manufacturing and Quality Management Solution Architects, Project Managers and the Integration Team to deliver innovative and high quality solutions integrated into core S4/ECC and non SAP solutions. Duties/Responsibilities: -Support Manufacturing and Quality Management Solution Architect to work closely with customer and NTT DATA sales and business development teams to assist in the translation of business requirements into a solution that takes advantage of the Manufacturing and Quality Management capabilities supporting the architecting of Manufacturing and Quality Management within the overall solution landscape. This will include collaboratively compiling statements of works to support any stage of the sales and deal review processes. Leads and co-ordinates integrated workshops with detail and complexity with Senior Stakeholders in the customer business. -Provide thought leadership to NTT DATA and its customers focused on Supply Chain strategy specifically in the Manufacturing and Quality Management solutions and the Manufacturing / Quality Management road map -Act as the design authority on the projects ensuring the quality and integrity of Manufacturing and Quality Management solutions being implemented is aligned to industry best practice -Adhering to the agreed NTT DATA strategy, engage in self-directed and other learning to keep pace with new technologies and developments to ensure NTT DATA remains at the forefront of the market within which we operate. Share, use and communicate expert knowledge in order to develop others and make business processes more effective. -Recognise potential for repeat and extended business with respect to end-to-end service offer by NTT DATA and provide comprehensive input. Support NTT DATA to grow our business by being alert to the customer opportunities that present themselves. -Have strength and depth in delivery and configuration expertise in the overall possibilities for Manufacturing and Quality Management process flows. Required Skills/Abilities: -Is able to communicate, influence, convince and inspire effectively by own personality and act as a trusted role model and advisor within the Manufacturing and Quality Management solution architecture field of expertise. -Proven and demonstrable track record of successfully delivering customer projects and providing Manufacturing and Quality Management solutions for the resolution of complex requirements. -Strong interpersonal and soft skills, able to quickly develop relationships with all stakeholders; within NTT DATA locally and globally, external customers, suppliers and partners to become a trusted advisor in your of field of expertise. -Demonstrates gravitas and personal integrity, is able to overcome unforeseen situations and keeps business objectives in mind. Drives results, effects, convinces and inspires by his/her personality, behaviour and communication style. Is a role model and ambassador. -Makes solid and reliable decisions in complex environments. -Has a thirst for learning and staying on top of the evolving technology landscape. Actively shares and transfers own expertise and operational knowledge in a structured method, thus making it useful and functional. PERSONAL PROFILE – EXPERIENCE -The successful candidate will be able to demonstrate more than 10 years of professional experience working within an SAP environment with at least 6 years in the Manufacturing and Quality Management consulting area. Experience working with a value added re-seller or software house would be advantageous -Proven and demonstrable experience in solution design and architecture with successful delivery and experience of all elements of more than 5 full project lifecycles -Cross-functional knowledge is desirable. Understanding of core processes in other logistic modules Benefits: Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear from you. We offer a range of benefits designed to support your well-being, career growth, and work-life balance: Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively. Generous Holiday Allowance: Benefit from 25 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation. "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees) Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones. Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits. Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances. Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan, currently provided by Bupa. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc. Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity. Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options. Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

SAP SCM Solution Architect Job Summary: The Solution Architect is a senior client-facing role within the Consulting Practice with responsibility for the design of SAP S/4 HANA and SAP Business Suite solutions that meet the needs of our customers. You will work alongside the programme management and delivery teams ensuring that solutions align and integrate within contracted technical specifications and NTT DATA/client IT strategy to deliver the intended and expected results. Duties/Responsibilities: Engage closely with customers as well as NTT DATA sales, business development and delivery teams to assist in the translation of business requirements into a solution that takes advantage of the most appropriate SAP products and Best Practices and propose a solution architecture to deliver the customer requirements. This will include: • Collaboratively compiling statements of work to support any stage of the sales and deal review processes., • Lead and co-ordinate business requirements and design workshops with detail and complexity at Director level., • Identify technologies to employ and architect solution strategies that successfully deliver required customer and prospect outcomes whilst advising and working closely with NTT DATA programme management and technical delivery teams to ensure conversion to a successful and profitable project., • Act as the design authority on the projects in which your area of expertise forms a significant element of the overall solution and generate consulting revenue from such activities., • Provide thought leadership and participate in industry forums, seminars, blogs etc. as well as engaging in marketing activities to promote SAP technology and solutions to NTT DATA customers and prospects., • Be a primary problem solver, focusing on reviewing and defining architectures, working across multiple complex customer projects. Provide quality assurance across a range of projects where not directly engaged., • Adhering to the agreed NTT DATA strategy, engage in self-directed and other learning to keep pace with new technologies and developments to ensure NTT DATA remains at the forefront of the market within which we operate. Share, use and communicate expert knowledge in order to develop others and make business processes more effective., • Recognise potential for repeat and extended business with respect to the end-to-end service offering by NTT DATA and provide comprehensive input. Support NTT DATA to grow our business by being alert to the customer opportunities that present themselves, including development and escalation of NTT DATA IP opportunities, as appropriate., • Be hands-on and be able to support delivery consultants if required., • Be able to lead process health check workshops with the client in your area of expertise to identify improvements both strategic and tactical and define a roadmap for their delivery. Required Skills/Abilities: Strong background in Supply Chain Management within S/4 or across the SAP Business Suite, with a demonstrable technical expertise and experience across multiple and relevant SAP software products. You will have deep SAP functional knowledge. Should be adept at leading multi-disciplinary teams, developing and maintaining strong business relationships and managing delivery teams through complex SAP projects, with the goal of always providing real value to our clients. Able to communicate, influence, convince and inspire effectively by own personality and act as a trusted role model and advisor within the solution architecture field of expertise. Proven and demonstrable track record of successfully delivering customer projects and providing solutions for the resolution of complex architecture projects. Makes solid and reliable decisions in complex environments. Experience of strongly contributing to the delivery of a Target Operating Model for definition of future business models aligned to customer needs. Strong interpersonal and soft skills, able to quickly develop relationships with all stakeholders; within NTT Data locally and globally, external customers, suppliers and partners to become a trusted advisor in your of field of expertise. Demonstrates gravitas and personal integrity, is able to overcome unforeseen situations and keeps business objectives in mind. Drives results, convinces and inspires by his/her personality, behaviour and communication style. Is a role model and ambassador. Work on delivery projects across our customer base in varied roles: advisory, solution reviews, proofs of concept etc. Contribute to our team and practice capability and growth; develop yourself and mentor our emerging talent community. Great understanding of cross module integration within S/4 HANA, and SAP reference architecture for SAP Business Suite products. Experience of S/4HANA conversions or system optimisations (especially Brownfield / SDT conversions) would be highly desirable. Personal Profile/Experience: The successful candidate will be able to demonstrate at least 15 years’ industry experience overall with a minimum of 10 of those years spent working within an SAP consulting role. Proven and demonstrable experience with successful delivery experience gained across at least 8 full project lifecycles. Minimum of 3 successful, full lifecycle projects as solution architect with a wide scope of software integration solutions. This will include large enterprise or multi-country global project deployment/roll-out programmes. Has a thirst for learning and staying on top of the evolving technology landscape. Actively shares and transfers own expertise and operational knowledge in a structured method, thus making it useful and functional. Benefits: Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear from you. We offer a range of benefits designed to support your well-being, career growth, and work-life balance: Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively. Generous Holiday Allowance: Benefit from 25 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation. "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees) Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones. Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits. Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances. Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan, currently provided by Bupa. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc. Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity. Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options. Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

SuccessFactors Senior Expert – Talent Management Position Overview Join NTT DATA Business Solutions as a Senior Expert in SAP SuccessFactors – a lead role where you'll shape innovative HCM solutions for leading organisations, influence business transformation, and drive the evolution of our award-winning practice. As the top global winner of SAP SuccessFactors awards in the past year, NTT DATA offers you the chance to be part of the most recognised SuccessFactors partner worldwide. You'll work on high-impact projects, collaborate with top-tier clients across diverse industries, and play a central role in advancing our market-leading capabilities. This is a unique opportunity to elevate your career with access to the latest SAP innovations, continuous professional development, and a supportive, expert team that values creativity, initiative, and growth. Responsibilities • Take overall responsibility for the successful delivery of complex, multi-stream SuccessFactors projects, ensuring alignment with strategic business outcomes and high client satisfaction., • Operate as a senior Subject Matter Expert (SME), leading engagements from discovery and design through to deployment and post-go-live support., • Provide strategic guidance to clients on best practices, solution optimisation, and roadmap planning to maximise value from their SuccessFactors investments., • Lead cross-functional project teams, including functional consultants, technical teams, and offshore delivery centres, ensuring high-quality execution and governance., • Establish and maintain client relationships, acting as a trusted advisor and influencing key stakeholders to drive change and innovation., • Contribute to business development activities including client presentations, RFP responses, solutioning, and commercial discussions., • Drive innovation by identifying opportunities for process improvement, automation, and the adoption of emerging SAP technologies and ecosystem tools., • Actively contribute to internal capability building through mentoring, coaching, and leading knowledge-sharing initiatives., • Minimum 8+ years of professional experience with SAP HCM / SuccessFactors, including deep, hands-on expertise at least two of the following modules, • Compensation and Variable Pay, • LMS, • Performance and Goals, • Succession and Development, • Strong cross-module knowledge (e.g. Employee Central, Talent Intelligence Hub, Recruitment and Onboarding)., • Multiple end-to-end implementations of SAP SuccessFactors in lead or principal consultant capacity, ideally in complex or multi-country environments., • Professionally Certified with additional certifications in another SucessFactors modules., • Extensive experience in data migration, integrations (e.g. SAP BTP, middleware), and SuccessFactors reporting (including People Stories / Stories in People Analytics)., • Exceptional leadership and stakeholder management skills, with the ability to influence decision-making., • Strong commercial acumen with experience supporting pre-sales, business case development, and strategic solutioning., • Excellent communication and facilitation skills, both written and verbal, with the ability to articulate complex concepts in clear business terms., • Passion for innovation and continuous improvement, staying ahead of trends in HR technology and SAP roadmap developments., • Proven ability to mentor, coach, and uplift the capability of junior team members, fostering a high-performance culture., • A proactive, delivery-focused mindset, with a track record of successfully managing competing priorities in fast-paced, client-facing environments. Benefits: Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear from you. We offer a range of benefits designed to support your well-being, career growth, and work-life balance: Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively. Generous Holiday Allowance: Benefit from 25 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation. "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees) Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones. Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits. Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances. Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan, currently provided by Bupa. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc. Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity. Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options. Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

At Pulse Solutions, we don’t just deliver projects, we drive impact. We specialise in outcome-focused digital transformation solutions that help mission-led organisations turn bold strategies into real-world results. Our Purpose We work with universities, charities, and other purpose-driven sectors to tackle high-impact challenges. Whether it’s transforming student experiences or modernising nonprofit operations, our work creates measurable change that matters. The Role As a Dynamics 365 CE Functional Lead, you’ll play a pivotal role in delivering customer engagement solutions that drive real business impact. You’ll lead from the front guiding clients through discovery, shaping functional designs, and configuring D365 CE to meet strategic goals. This is a contract opportunity for someone who thrives in delivery environments, brings deep product expertise, and enjoys collaborating with purpose-led teams. What You’ll Be Driving • Lead client-facing discovery workshops, translating business needs into functional designs that deliver value, • Configure and customise Dynamics 365 CE to reflect client goals and ways of working, • Collaborate with technical teams to ensure smooth integration and delivery, • Provide strategic input and best practice guidance across the full project lifecycle, • Act as a trusted advisor to clients, helping them maximise their D365 investment, • Contribute to continuous improvement and knowledge-sharing across the project delivery team What You’ll Bring • Proven experience delivering D365 CE projects in a lead functional role, • Strong knowledge of CE modules across Sales, Service, Marketing, • Confident facilitator of workshops, able to translate requirements into scalable solutions, • Skilled in configuration, customisation, and stakeholder engagement, • Passion for purpose-led work and creating meaningful outcomes What We Offer • Competitive day rate (outside IR35), • Flexible working arrangements, • Opportunity to lead high-impact projects, • Collaborative and innovative team culture

Role purpose/Objective The Solutions Architect is a commercially driven and technical expert professional with a successful track record of both Technical Consulting as well as Pre-Sales in vertical markets such as Architecture, Engineering and Construction (AEC) or Product Design and Manufacturing (MFG). This role has responsibility for supporting Account Managers and other Sales professionals to grow new revenue and margin from their territory or portfolio of accounts, as well as delivering paid consulting engagements around BIM and Cloud and other related process and technology implementation. It is expected that the Solution Architect builds a position of trusted advisor based on his expertise and on the delivery of that engagement. Working with the sales team to help grow opportunities around product and services, in a consultative selling approach. This includes pre-sales meetings both internally and with customers, focusing on their needs and imagining, building and proposing solutions. The solutions will include any of the following in a project format: products, training, process and workflow transformation, integration. It is also expected that Her/his industry knowledge will contribute to the positioning of Graitec Services in the marketing through contributions to thought leadership, events and any other communication media that allows her/him to communicate on his field. Key Responsibilities Pre-sales • Drive discovery meetings, workflow reviews, business process reviews and other workshops with customers to unearth business opportunities for Graitec., • Contribute to different sales teams to ensure achievement of the team’s sales growth targets on new business (both from new and existing customers), • Building proposals for software, services, and projects. Partnering Sales team members by advising customers on issues relating to the choice and use of appropriate software, including specification of appropriate system platforms, integrations and connected software., • Providing assistance to sales staff during the pre-sales stage of sales negotiations. Consulting • Managing the delivery of projects from initial pre-sales handover to project closeout, • Creating detailed scoping documents to outline all aspects of projects including timelines, time scales and roles/responsibilities., • Creating all additional relevant documentation for delivering a successful project in line with Graitec standards, • Assessing any potential risks to Graitec and ensuring that they are minimised., • Working with the customer to agree key milestones and ensuring they are met., • Working with the technical delivery teams (including integration, and other teams from other internal organisations) to ensure that the project is delivered on-time and on budget., • Ensuring that the customer is kept up to date with the progress of the project., • Leverage the relationship to identify other follow-on opportunities General Company Duties Including: • Assisting the Customer Acquisition and Marketing teams with business development matters, • Working with the R&D team – regular feedback on Graitec products, • Secure data accuracy and data quality to ensure information systems are kept updated and allow for traceability., • Empower the company with regular reports and forecasts. We are looking for talents that will enjoy, live and accelerate our culture and values At Graitec, we work together locally & globally with an Entrepreneurial mindset. As entrepreneurs, we are focused on achieving our vision and do not easily get distracted along the way. We believe in our products and services and that we are on the path to solve a real problem for our target customers & the overall industry. We are thoughtful on our investments and lead ethically to maximize the company opportunity. To better understand them, we want to represent the diversity of our customers around the globe & we are breaking our own siloes to better serve them. To make this culture a reality, we rally our teams around shared cultural attributes we expect the full team to role model in order to realize our mission: • The way we work: Growth, Agility, Innovation and Responsibility, • The way we behave: Ambition, Engagement, One Graitec, Positive Energy Key Performance Indicators • Support the team to ensure new business ACV margin targets are met/exceeded (monthly, quarterly, annual), • customer referrals/testimonials/case studies validated by Marketing according to corporate guidelines, • Customer satisfaction (Net Promoter Score), • Data accuracy and quality (e.g., transparency on activity) About You Required skills, abilities & qualifications What you must have done already: • Extensive experience in BIM, Autodesk AEC/ACS or MFG products., • A good understanding of the construction or manufacturing industry, • 4+ years of experience of presales of complex software, SaaS, and services solutions to B2B customers in the CAD, AEC or MFG markets., • Experienced in driving workshops or discovery meetings to support the identification of new business opportunities with existing accounts., • Demonstrated ability to support multiple stakeholders in a growing, fast-paced environment, • Technically-expert with a commercial mindset., • Adaptability and flexibility in a fast-moving environment., • Autonomous and self-starter, Strategic thinker, • A collaborator – with experience of working with supporting stakeholders from Sales or Professional Services., • Ability to remain calm, intentional, and focused as well as highly professional., • Customer-oriented, ability to influence at all levels with an entrepreneurial attitude, • Willingness to travel., • Professionalism, personal integrity, and reliability, • A positive ‘hands-on’ work ethic, • Initiative and enthusiasm guided by mature sense of judgement, • An adaptable and flexible team player What is nice to have done already: • Working knowledge and experience of the Architecture, Engineering and Construction markets, • Experience of selling/supporting Autodesk SaaS Solutions, • A recognized project management qualification, • Recognized construction, engineering, or equivalent qualifications. At Graitec, we’re proud to be committed to diversity and inclusion in the workplace. We value our employees for the individuals they are and the contributions they can bring to our teams by bringing their authentic self to work. This resonates with the large variety of customers & markets in which we operate and is part of our success story. As such, we welcome applications from all backgrounds and will not make any assessment into the application process other than candidate’s skills and capabilities to succeed in the role. Interview Process: • Screening/Get to know discussion, • Hiring Manager, • Peer of hiring manager or key stakeholder to the role from another organization, • Business Unit leader

As our Head of Consulting, you will help us to redefine what’s possible in pharma. Your mission, should you choose to accept it, will be to supercharge our growth, using your creativity and commercial nous to broaden and deepen our current areas of practice. This role is ideal for a life sciences leader who can’t stand copy-and-paste consulting and wants to leverage their deep expertise to bring genuinely novel approaches into the world. You’ll be inheriting a talented team committed to delivering deep impact with our clients. There is only one Head of Consulting - and as such we can only settle for the brightest and sharpest of minds. Are you a strategic thinker with a deep curiosity in tomorrow’s biggest healthcare challenges? Are you a problem-solver that doesn’t quite fit into the ‘conventional’ box? Are you excited to lead a global team and contribute your knowledge and experience by working with life sciences clients? If so, we’d love you to apply. Why we exist. There are thousands, maybe even millions, of consulting companies in the world. Only a few are trying to bring something genuinely novel to the world. We believe our company, Impatient Health, is one of them. Our work is exclusively in the pharmaceutical, biotech and medtech industries, which tend to think of themselves as mature and conservative in their approach to risk. We’re here to help them become more ambitious, open-minded and creative - because patients demand it. We help them dream, and then turn those dreams into reality. We are also growing fast. Despite being young (just under 5 years old), we have grown some incredible assets - (i) knowing everyone in the industry, (ii) having an ‘independent’ positioning, and (iii) having a CEO who is known as a disruptor & thought-leader. Because of this, we receive many organic approaches from potential clients who are looking for help on a wide variety of projects. We need someone who can convert this enviable traction into long standing, profitable engagements with a timespan of several years. this could be for you if... • You’ve earned your stripes within Pharma, having spent at least a decade immersing yourself in the industry. You’re clear on what’s broken, what needs to change and how., • You’ve spent at least 7 years in consulting, getting your teeth into a wide range of engagements and touching a different parts of the pharma value chain, • You have demonstrable experience growing a team and a consulting practice, • You know and are a trusted advisor to some of the best minds in the industry, • You’re an experienced, pace-setting leader who invests deeply in your team’s growth and brings out the best in those around you. in addition to the above, some of the qualities you possess are… • You’re impact driven: you want to leave this world better than you found it and our mission gives you chills, • Your standards are sky-high: you understand what genuine innovation looks and feels like and you have a strong track record managing teams who deliver it, • You’re creative: cookie cutter consulting is not your bag. You care deeply about finding the best possible solution for the problem at hand, • Ambiguity excites you: you love turning clarity into chaos and know how to guide teams to solve knotty problems with a clear process, • You’re an engaging facilitator: able to whip up a workshop in a flash and coach others to do the same, • You’re a charismatic communicator: you’re capable of identifying and articulating messages clearly and could inspire a blank wall, • Your commercial acumen is second to none: you’re able to contribute to the overall company strategy and growth, • You’re resilient and relentless: you turn strategy into action and stay accountable to your vision, • You’re independent: you’re most comfortable with a decentralized high trust environment and never wait to be ‘told what to do’, • You have bags of EQ: you’re able to adapt your management style to get the best out of your team. your responsibilities. • Develop and execute a crystal clear strategic vision for our practice, building on our successful offerings and developing new ones which anticipate our client’s needs, • Expand our imprint by growing relationships with existing clients and securing new opportunities, • Own strategic accounts and spot new commercial opportunities aligned with our revenue strategy, • Ensure all of our projects are delivered to the highest possible standards and that we keep raising the bar, • Collaborate closely with our Head of Sales and CEO on Sales and Marketing - driving new business through thought leadership, developing project design methodologies and signing off on project pricing and proposals, • Manage, mentor and expand our diverse, global team of consultants, fostering a high-performance environment that is deeply collaborative and supportive, • Embody and champion our values in everything we do - internally and externally, • Play an integral role within our leadership team, supporting and challenging your peers in equal measure. life at Impatient. Work/Life Balance: We’re all aiming to strike the right work life balance. You'll get together regularly with the UK-based members of our team - while still having the flexibility to work remotely. Ultimately: we care more about outcomes than output. We want you to get the job done in the way that works for you. Craving some sun during winter? You'll be free to work from wherever you're most productive. Learning Opportunities: Your personal development is our collective future success. In addition to dedicated regular time to progressing your career goals, we also offer 'study leave' for if you’re working towards something big - our senior leadership team are here to offer support and guidance for your development. Culture: Remote-first doesn't need to mean distant - we’re a friendly bunch at Impatient and overcompensate for our lack of office with some amazing offsites and moments of connection. We'll make sure you get the face time to form connections with the wider team. Mind, Body & Soul: Stipend of £750 a year for wellness. This annual credit can also be used towards professional development, self-care, or an experience that takes you somewhere new. We also provide extra funds for simply going to visit other members of the team! Employee Wellbeing: We care deeply about our employee's well-being and that’s why we offer mental health support through a partner mental health service which lets you speak to a therapist anytime you need, alongside private healthcare for UK-based employees. What to expect from our hiring process. We’ll always aim to review your application as soon as possible - but as a small team, sometimes it takes longer that we’d like to get in touch with next steps. Here’s what to expect from our interview process: • A 20-25 minute intro call, • A 50 minute skills interview, • 2-3 informal meetings with the wonderful team you'd be working with to help you build context around Impatient and the role., • A take home task, to be presented at a final session with our founders

Principal AI Solutions Consultant - UK Remote We are seeking a Principal AI Consultant to lead the design and delivery of AI solutions for our enterprise customers. You will bridge customer strategy and technical execution — turning real-world problems into scalable AI outcomes using our platform, models, blueprints, and services. This is a customer-facing role requiring deep AI/ML expertise, solution architecture experience, and the ability to lead engagements from discovery to delivery. You’ll work across pre-sales, POVs, training, and deployment — ensuring every customer extracts value from the product stack. Key Responsibilities • Act as lead technical advisor to enterprise customers on their AI strategy and architecture, • Translate business goals into AI blueprint solutions using our platform and services, • Lead proof-of-value engagements, model deployments, and customer enablement, • Design fine-tuning, inference, and integration workflows using our AI infrastructure and tools, • Collaborate with Product, Platform Engineering, and Customer Success to ensure solution fit and deployment success, • Contribute to reusable use cases and blueprint libraries, • Represent us in technical discussions with stakeholders, partners, and industry forums Required Qualifications • 8+ years in AI/ML consulting, applied data science, or AI solution architecture, • Strong Python, ML frameworks (e.g. PyTorch, TensorFlow), and orchestration tools (e.g., MLflow, Ray, Kubeflow), • Experience delivering enterprise AI projects — including LLMs, classification, recommendation, or optimization workloads, • Hands-on knowledge of GPU-based training and inferencing pipelines, • Excellent communication and workshop facilitation skills with senior business and technical stakeholders Success Metrics • Number of successful POV-to-production conversions, • Time-to-value on delivered AI use cases, • Customer NPS and satisfaction from technical leadership, • Reusability of delivered architectures in industry blueprints Why Join Us • Deliver transformational AI in sovereign and sustainable environments, • Build the reference use cases shaping UK enterprise AI, • Collaborate with experts in infrastructure, carbon, and enterprise AI, • Competitive comp, equity, and deep customer impact

Better places, thriving communities. At Mitie we bring out the best in places. Unlocking their potential so that everyone looks forward to using them and can do their best work in them. From offices and shopping centres to hospitals and airports, we create better places for the communities we serve to thrive. The Senior Project Manager/Mobilisation Project Manager will act as a trusted advisor and focal point for their specific area of the business. They will support the wider team to ensure that all policies and procedures are followed, confirming, in writing any deviations to the standard process Working with the Head of Programmes, ensure that all team members are able to work across any area of business, acting a mentor and guide for their specific area of responsibilities to build resilience into the Programme Team • Be responsible for PMO's working within their area of responsibilities and provide advice and guidance as required, • Ensure that the correct documentation is issued on time, to the expected standard. Support the development of reporting, including but not limited to the Monthly Governance Report, Technical Services Support Team (TSST) Monthly report and adhoc reporting as required by the business. • Carry out reviews and suggest improvements to existing processes and where needed, support the development of new processes and supporting documents The Senior Project Manager will have the ability to focus on details and technicalities while simultaneously retaining a comprehensive vision of the big picture. They also work well under pressure, have great interpersonal skills and can manage several different projects and responsibilities with ease and composure. Role Responsibilities: Lead the development and implementation of detailed mobilisation/demobilisation plans for all new Mobilisations, and Demobilisation's Lead, mentor and provide guidance to PMO's ensuring they understand their role in the broader Programme Team and Technical Services Support Team (TSST) • Build and maintain strong relationships with key stakeholders to ensure smooth execution of Programmes. Deliver key programme updates, milestones and risk assessments to the Head of Programmes and Technical Services Support Team (TSST) leadership. Identify risks, potential delays and obstacles early in Mobilisation or Demobilisation process and implement mitigation strategies to ensure success. Support the Sales and Bidding process, by reviewing Sales documents, ensuring that key requirements are captured during the development of the Mobilisation plan and ensuring risks related to scope or requirements are captured on the Risk Register • Review Bid response to ensure that they reflect the requirements of the Sales and Bidding Documents, suggest improvements and highlight any inaccuracies. What we're looking for: Prince 2 Practitioner and or AMP – PMQ Great leadership skills Attention to detail Prioritise and manage a workload • High level of organisational skills, • The ability to identify problems as well as drive forward solutions, • Adept at project and change management, • Analytical Decision Making Advanced Skills: Knowledge of Mobilisation and Best Practices Use of Microsoft Project or similar Project Management Tools Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team. • Together our diversity makes us stronger.

Location: Hybrid (1 day per week in London office) Salary: £30,000- £35,000 (Full-Time Equivalent) Flexible Hours / Part-Time / Term-Time working requests will be considered About Us At Learning Ladders, we believe that exceptional customer experience is the heart of exceptional education technology. We’re an award-winning EdTech company that partners with schools worldwide to help them manage teaching, learning, and assessment seamlessly, giving teachers time back and improving outcomes for children. Our schools trust us not just for our technology, but for the people behind it. We pride ourselves on genuine relationships, proactive support, and an unwavering focus on customer success. About the Role We’re looking for a Customer Success Advisor who is passionate about helping schools thrive. You’ll be the trusted voice and partner for our school customers, ensuring every interaction feels personal, supportive, and impactful. Whether through a help ticket, a Zoom call, or a proactive check-in, you’ll make sure every school feels heard, valued, and confident using our system. This role is perfect for someone who loves problem-solving, takes pride in delivering excellence, and wants to make a real difference in education. What You’ll Do • 💬 Champion the customer experience: Respond to support tickets with empathy, professionalism, and precision, ensuring every issue is resolved within SLA and leaves customers feeling supported., • 🧭 Guide and empower schools: Meet with senior school leaders, MAT directors, teachers, and data managers to understand their goals, plan for success, and create tailored support strategies., • 🎓 Become a product expert: Take ownership of key product areas, develop deep knowledge, and confidently share that expertise with both customers and colleagues., • ✍️ Create and improve resources: Update help articles and guides with clear information, screenshots, and video explainers to make support accessible and user-friendly., • 🤝 Proactively check in: Send regular communications to ensure schools are achieving success with Learning Ladders, spotting opportunities to add value and celebrate wins., • Experience in education and teaching, ideally with experience of data and assessment management., • 1-2 years of commercial experience in a customer-facing or support role., • Confident and empathetic communicator- comfortable leading conversations with senior education leaders on Zoom or in person., • Naturally curious and proactive- you seek answers, take initiative, and care deeply about getting things right for the customer., • Skilled at analysing how schools use systems and identifying the best next steps to maximise success., • Familiar with Slack, Zoom, CRMs, and other communication tools., • A team player who goes the extra mile and takes pride in every interaction., • Able to travel to our London office once a week (hybrid working). Why You’ll Love Working Here • You’ll be part of a company where customer experience truly matters - it’s what sets us apart., • You’ll join a passionate, supportive, and mission-driven team that genuinely loves helping educators succeed., • You’ll have autonomy, flexibility, and opportunities to grow within a fast-paced, high-impact EdTech company., • You’ll make a real difference- not just to our customers, but to the children they teach.