Trainee Service Advisor
18 days ago
Southport
\n Trainee Service Advisor - No Experience Needed \n About Chapelhouse \n\n • Established motor retail group with 35+ years’ success\n, • 10 branches across the Northwest\n, • Brands include MG, Suzuki, Omoda & Jaecoo\n, • Motor Trader Award shortlist: Employer of the Year, Customer Care Award & Dealer Group of the Year\n, • Growing, customer-focused team environment\n\n What We Offer \n\n • 5.5-day working week (alternate Saturdays, half day)\n, • Up to 34 days’ annual leave\n, • Bonus opportunities & employee discounts\n, • Company sick pay & wellbeing support\n, • Full training, development & career progression\n, • Opportunity to build a career within an expanding motor group\n\n The Role \n\n • Support the Service Department with scheduling, job cards and customer updates\n, • Deliver a first-class customer experience from booking through to vehicle collection\n, • Assist with explaining servicing and repair requirements and providing estimates\n, • Learn to identify appropriate additional service opportunities\n, • Prepare invoices, process payments and maintain accurate records\n, • Ensure all processes are completed accurately and in line with dealership standards\n, • Follow up with customers to support satisfaction and retention\n\n What We’re Looking For \n\n • No previous motor trade or Service Advisor experience required\n, • Friendly, professional and customer-focused approach\n, • Strong communication and organisational skills\n, • Good attention to detail\n, • Confident speaking to customers face-to-face and over the telephone\n, • Positive attitude with a genuine willingness to learn\n, • Previous customer service, retail, administration or sales experience is desirable but not essential\n\n Eligibility \n\n • Right to work in the UK required\n, • No sponsorship available\n\n If you’re customer-focused, enthusiastic and looking to start a career in the automotive industry, we’ll provide the training and support you need to develop into a successful Service Advisor. \n \n Apply today and start your career with Chapelhouse.