Assistant Security Manager
il y a 3 jours
Leicester
📍 LEICESTER \n 💸Upto £48,000k \n \n We are seeking a highly capable and experienced Security Operations Officer to lead the day-to-day delivery of security operations at a flagship shopping centre in the East Midlands. This is a pivotal role responsible for ensuring a safe, secure, and welcoming environment for all visitors, tenants, and stakeholders. \n \n The successful candidate will be a strong operational leader with proven experience managing large teams, delivering high standards of security, and supporting strategic and business continuity objectives. \n \n YOUR RESPONSIBILITIES... \n \n\n • Oversee the daily delivery of all security operations across the centre\n, • Ensure effective deployment of security personnel and resources\n, • Maintain a safe and secure environment for customers, retailers, and staff\n, • Monitor and continuously improve operational performance standards\n, • Lead on emergency planning and response procedures\n, • Act as a key point of contact during incidents and major events\n, • Support and test business continuity and disaster recovery plans\n, • Provide line management to Operational Team Leaders and Control Room Supervisors\n, • Lead, motivate, and develop a large, multi-disciplinary security team\n, • Conduct performance reviews, coaching, and succession planning\n, • Foster a positive, inclusive, and high-performance team culture\n, • Identify training needs and ensure all staff are fully trained and compliant\n, • Deliver and support ongoing development programmes\n, • Ensure adherence to SIA licensing requirements and industry best practice\n, • Oversee control room operations, including CCTV monitoring and incident response\n, • Ensure compliance with relevant legislation and data protection requirements\n, • Maintain integrity, confidentiality, and proper use of surveillance systems\n, • Manage third-party security contracts and external service providers\n, • Build strong relationships with retailers, local authorities, and emergency services\n, • Act as a key liaison for all security-related matters\n, • Ensure full compliance with health & safety legislation and site policies\n, • Conduct risk assessments and ensure mitigation measures are implemented\n, • Promote a strong safety culture across the team\n, • Deliver a customer-first approach to security operations\n, • Ensure all interactions with the public and stakeholders reflect professionalism and care\n, • Support a welcoming and inclusive environment within the centre\n, • Contribute to the development and delivery of security strategies\n, • Support long-term planning, risk management, and resilience initiatives\n, • Drive continuous improvement and innovation within the security function\n\n \n ESSENTIAL SKILLS AND QUALITIES... \n \n\n • Proven experience in a senior security operations role, ideally within a retail or high-footfall environment\n, • Demonstrated experience managing and developing large teams\n, • Strong knowledge of security operations, including CCTV systems\n, • Valid SIA Licence (essential)\n, • Solid understanding of health & safety, compliance, and risk management\n, • Experience in emergency planning and incident management\n, • Knowledge of business continuity and disaster recovery principles\n, • Understanding of data protection and information security requirements\n, • Excellent leadership, communication, and stakeholder management skills\n, • Strong customer service ethos with the ability to engage with diverse audiences\n\n \n ABOUT YOU... \n \n\n • Professional, confident, and resilient under pressure\n, • Proactive and solutions-focused\n, • High attention to detail and integrity\n, • Strong decision-making and problem-solving abilities\n, • Committed to continuous improvement and excellence\n\n \n WHATS ON OFFER... \n \n\n • Opportunity to work at a prestigious, high-profile retail destination\n, • A leadership role with real impact on safety and customer experience\n, • Ongoing professional development and career progression\n\n \n 👉If you enjoy working fast paced environments, please send your CV to sally.ridgway@foundationrecruitment.com \n