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We are Coca-Cola Europacific Partners (CCEP) – a dedicated team of 42,000 people, serving customers in 31 markets, who work together to make, move and sell some of the world’s most loved drinks. We are a global business and one of the leading consumer goods companies in the world. Join us at CCEP and lead the digital transformation of Asset Care! We’re looking for a visionary Senior Manager, Product Owner to drive the integration of operational and digital technologies across our Asset Care field. In this role, you’ll shape strategy, deliver complex projects, and champion innovation to boost efficiency and productivity. What to expect: • Vision and Strategy Development: Building and sharing the long-term vision for the product with stakeholders, translating it into a yearly plan, prioritizing requirements, and setting ambitions to work with stakeholders to achieve them., • Project Management and Execution: Define and validate the objectives of the projects under his/her responsibility, engage the right stakeholders and manage the integration of Operational Technology and digital systems. Guarantee the project execution on schedule, budget, and quality, identifying risks and dependencies for escalation and resolution. Review and validate the overall targets and scorecards with value realisation lead. Follow-up with the local teams on their key objectives and ambitions., • Innovation and Optimization: Identifying opportunities for technological advancements and process improvements for your product to increase efficiency, reduce costs, and boost productivity through digital transformation, including data management and analysis for better decision-making and strategic insights., • Cross-Departmental Collaboration: Working closely with departments such as , Business Process Technology (BPT), Operations and Engineering to align Asset Care projects with organizational goals and strategies., • Change Management: Leading the organization through changes brought by digital transformation, managing the human aspect of change, including communication, and adaptation to new processes and technologies. Upskill the local teams – identify and run training and knowledge transfer sessions for the teams to realize their ambitions and deliver the value. Connect with L&D and external provider to build L&D materials for the community, • Compliance and Security: Ensuring all projects comply with relevant industry standards, regulations, and best practices, especially regarding safety and cybersecurity., • Supplier and Stakeholder Management: Managing relationships with external suppliers, service providers, and stakeholders to ensure their contributions align with project goals. Build a community and engage with them to foster best practice sharing. Share vision, ambitions and plans with the rest of the organization. Connecting with The Coca-Cola Company, other bottlers and other CPGs Skills and Essentials: Experience • At least 8 years of professional experience in supply chain or business process & technology, ideally in the beverage industry., • 4-5 years of experience in operational technology and digital Required qualifications • Master's degree in a relevant field such as Supply Chain Management, Information Technology, Engineering, or a related discipline. Skills • Communication: Excellent verbal and written communication skills to effectively collaborate with cross-functional teams, stakeholders, and external partners., • Analytical and Problem-Solving: Strong analytical skills to interpret data, identify trends, and make informed decisions. Ability to troubleshoot issues and propose effective solutions., • Leadership: Ability to lead and motivate teams, influence stakeholders, and drive consensus among diverse groups., • Strategic Thinking: Capability to develop and communicate a clear product vision and strategy aligned with business goals., • Adaptability: Flexibility to adapt to changing priorities, technologies, and market conditions in a dynamic environment. Desired Requirements and Competencies • Certifications like CSPO or PMP are a plus., • Industry Knowledge: Familiarity with industry standards, regulations, and best practices in supply chain management, technology integration, and cybersecurity is highly valued. Language & Location • English and other European language is from advantage, • This role can be loctaed from any of our European HQ locations with travel expected to be 50-70% Why join us? You’ll play a pivotal role in shaping CCEP’s digital future, working with global stakeholders and driving meaningful change. Please apply with a copy of your CV in English. We are Coca-Cola Europacific Partners (CCEP) – a dedicated team of 42,000 people, serving customers in 31 markets, who work together to make, move and sell some of the world’s most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognize we’ve got some way to go, but we’ll get there with the support of our people. It’s them who drive our future growth.

Due to busy demands, our well known Nationwide Distribution client is looking for Class 1 Drivers for Trunking at their busy Depot, with immediate startAfternoon and nightsWeekends available.Subsidized canteen available on site.Working 9 to 14 hour shifts - Minimum 8 hrs guaranteed per shift.You will need to have held a C+E licence for a minimum of 12 months (for insurance purposes), with at least 3 continuous months worth of recent work showing on your Digi Card - NO INFRINGEMENTS!Overall objective: To assist with the smooth running of deliveries from depot to hub.Main duties/responsibilities: To complete collection and delivery of goods whilst following company procedures (NO HAND BALLING) - NO MULTI DROP Ensure goods are safely secured and paperwork is in order Follow company security procedures Keep vehicle clean at all times Undertake additional duties, or assist other members of staff, as may be reasonably requested by your Manager or the DirectorsKnowledge/understanding required: Full UK ( C+E ) driving license required. Smart appearance. Good Knowledge of the English language CPC, digital tachocard IT knowledge/understanding required The ability to apply knowledge and understanding to the Job The ability to communicate effectively with the client and other members of staff in the operations and warehouse departmentsAttractive pay rates.Mon-Fri £18.15ph Mon-Fri O/T (After 8 hours)£25.25ph Sat £23.52ph Sat O/T (After 8 hours) £25.25ph Sun £26.25phHoliday paid on top weekly - All rates increase after 12 weeks of service.TPBN1_UKTJ

Principal Systems Engineer (Group Lead) Denham Lead the teams. Shape the systems. Deliver engineering that saves lives .Step into a leadership role where your technical expertise and people leadership will influence the future of life-saving aerospace technology. As a Principal Systems Engineer (Group Lead) at our Denham site, you'll lead engineering managers and their teams, driving the delivery of complex, safety-critical systems that protect aircrew around the world.This is an opportunity to combine strategic leadership with hands-on systems engineering, helping shape products that perform when lives depend on them.At Martin-Baker, the work we do matters. We design, manufacture and support life-saving equipment used by aircrew around the world. Our products operate in demanding environments, where quality, reliability and attention to detail are critical.We're proud of our long history in aerospace and defence, while remaining firmly focused on the future. Joining Martin-Baker means becoming part of a business with a clear purpose, exceptional engineering capability and a long-term commitment to its people, products and customers.Whether you work in engineering, operations, commercial, finance, supply chain or support functions, your contribution helps deliver equipment that protects lives. It is challenging work, but it is also meaningful. With over 7,805 lives saved, our people have the opportunity to be part of something with genuine impact.The OpportunityAs Principal Systems Engineer (Group Lead), you'll provide leadership to a team of engineers each responsible for their own engineering teams. You'll oversee the delivery of systems engineering activities across multiple programmes, ensuring technical excellence, regulatory compliance and successful project outcomes.Working across the full systems engineering lifecyclefrom architecture and requirements capture through to verification, integration and qualificationyou'll collaborate with multidisciplinary teams to develop safe, robust and commercially viable solutions.Alongside your technical leadership, you'll play a key role in developing people, improving engineering capability and driving continuous improvement across the Systems Engineering function.This role is based at our Denham site, with hybrid working considered following the successful completion of the probation period (six months).What You'll Do Lead, mentor and develop engineering managers, supporting them to deliver high-performing teams aligned with business priorities.Apply Systems Engineering principles across multiple programmes to deliver safe, compliant and effective engineering solutions.Support prioritisation of engineering activities and resources to ensure projects are delivered on schedule.Capture, analyse and translate stakeholder requirements into robust system specifications and design guidance.Lead multidisciplinary engineering teams in the development, integration and verification of complex aerospace subsystems.Conduct trade studies, architecture assessments and technical reviews to identify optimal engineering solutions.Support testing activities from proof-of-concept through to integration, qualification and certification.Identify, assess and mitigate technical risks throughout the product lifecycle.Champion continuous improvement across engineering processes, product quality and operational performance.Support workforce planning, recruitment and capability development across the teams within your group.What We're Looking For Accredited STEM degree (minimum 2:1) in a relevant engineering discipline.Chartered Engineer (CEng) status with a recognised professional institution such as RAeS, IMechE or IET.Significant experience applying Systems Engineering principles, including architecture development, requirements management, verification and traceability.Proven experience leading engineering managers and multidisciplinary engineering teams within aerospace, defence or another highly regulated industry.Strong understanding of technical design reviews including SRR, PDR, CDR and TRR.Excellent planning, communication and stakeholder management skills.Strong analytical thinking, problem-solving ability and sound engineering judgement.Experience using Microsoft Office and project management tools.A collaborative leadership style with a passion for developing people and delivering engineering excellence.DesirableExperience using Model-Based Systems Engineering (MBSE) tools such as Enterprise Architect and SysML.Experience developing safety-critical aerospace or defence systems.Knowledge of ejection seat design principles or related subsystem modelling tools.Experience leading organisational or process improvement initiatives.Demonstrates and champions the Martin-Baker values.Our ValuesAt Martin-Baker, we value professionalism, understanding, teamwork, humility, accountability and integrity. We look for people who lead by example, take pride in their work, collaborate openly and act with care because the work we do matters.What We OfferExcellent pension package with strong employer supportMartin-Baker contributes 9% of your salary (non-contributory), with further employer contributions available as you increase your own. Life Assurance. Lunchtime finish every Friday. Personalised training and development plan. Healthcare Cash Plan. 25 days annual leave plus bank holidays. Opportunity to purchase additional annual leave. Martin-Baker+ retail discounts platform. Occupational Health team. Workplace Nursery Benefit Scheme. Cycle to Work scheme.How to Apply / Your Interview JourneyPlease submit your CV and, should you wish, a brief covering letter outlining your suitability for the role, including your relevant leadership and systems engineering experience.Following submission, your application will be reviewed by our recruitment team.Initial telephone interview A discussion with your Recruitment Business Partner. First stage interview A structured Microsoft Teams interview with the Hiring Manager to explore your technical experience and leadership approach. Final stage interview A face-to-face interview at our Denham site.We are committed to creating an inclusive environment where everyone is respected and able to do their best work.Martin-Baker is a signatory to the Armed Forces Covenant, demonstrating our ongoing support for serving personnel, veterans and military families.This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). Applicants must have the right to work in the UK and be currently residing in the UK. The role also involves access to information governed by U.S. Export Control Laws (including ITAR); therefore, all applicants must satisfy ITAR eligibility requirements.TPBN1_UKTJ

To contribute to an exceptional resident experience through the provision of a high standard of repairs and maintenance tasks. To inspect and diagnose faults and repairs in addition to undertaking minor day to day repairs and decoration to the building(s), grounds and equipment.Key ResponsibilitiesWorks as part of the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.Communicates effectively with residents, clients, contractors and colleagues; demonstrating a clear understanding of maintenance issues and using initiative to respond accordingly.Monitors and maintains the electronic maintenance reporting system, Entrata, ensuring tasks are completed to a high standard and within suitable time scales, corresponding with tenants when required.Promotes customer satisfaction by providing regular updates to residents via Entrata regarding ongoing or delayed maintenance issues.Administers all property maintenance & records in accordance with Greystar policies & procedures.Maintains a focus on delivering services within agreed budgetary & resource parameters.Maintains adequate levels of spares, stock and supplies, ensuring effective forward planning.Diagnoses and undertakes repair and maintenance tasks to a high quality including plumbing, joinery and carpentry, painting/decorating and lighting; or organises and oversees repairs to completion if referred to contractors.Understands and responds to health and safety matters in an appropriate & timely manner.Reports any incidents or accidents to the Maintenance Manager using the correct system and documentation.Moves furniture and heavy items around site as required.Ensures all communal areas of the site including refuse and recycling facilities are frequently inspected and maintained to the highest standards of repair & cleanliness.Coordinates and accompanies external Contractors/Suppliers executing minor works on site.Liaises with relevant team members within Estates Management or Operations teams to ensure transparency and clear communication when works are taking place.Monitors Sub-Contractors performance to standard and retains accurate records of their site operations including all relevant RAMS & Permits to Work.Highlights and assists with the management of any community works.Assists the Maintenance Manager in key management ensuring high levels of security at all times.Ensures annual checks are carried out for their statutory insurance and qualifications.Manages and maintains all statutory testing records, utilising other team members where appropriate.Carries out annual PAT testing and inspections of emergency lighting, weekly fire alarm tests and fire evacuations.Ensures the gardens and grounds maintenance to the property are well maintained, clean, tidy and hazard free, supervising external contractors as required.Practices proper safety techniques in accordance with Company and safe systems of work guidelines.Is available on call out of hours to respond to emergency situations to resolve problems or contact contractors to address.Reviews site risk assessments as required with Maintenance Manager.Seeks to maximise efficiency of utilities.About YouA reasonable level of general education educated to O Level / GCSE level or equivalent with demonstrable written and numerical skills.Awareness of H&S requirements on siteContinually strives to improve knowledge, skills and abilities to produce the best resultsA recognised trade qualification, Building Crafts Operative Certificate, City and Guilds or NVQ relevant to undertaking repairs and maintenance in a residential building, e.g. plumbing or electrical, is essential.Experience of undertaking repairs and maintenance in a domestic residential environment or as a general builder /residential construction in the following trades; plumber, electrician or carpenter.Experience of installing and maintaining hot and cold water systems, sanitary appliances and soil and waste drainage.Experience of installing and maintaining electrical systems and fire alarm, emergency lighting and security systems.Fluent English verbal and written communication skillsHelpful, friendly personality with effective communication skills behaving in a professional, courteous and helpful manner towards colleagues and residents.Good team player with strong relationship building and influencing skills.Positive approach and ability to work on own initiative.Ability to determine cost effective solutions to repairs.Contractor & Supplier Supervision skills are desirable.Excellent organisation skills with the ability to multi task and prioritise.Flexible approach to work and adaptable to thrive in a changing environment.What We OfferWe include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more.About GreystarGreystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystars pan European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria and Spain.One of Greystars core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience.TPBN1_UKTJ

Operations Manager – Above Wing \n \n Reports to: Head of Operations \n Location: London Heathrow Airport \n Organisation: Heathrow Airline Operators Committee (AOC) Limited \n Salary: £68,000–£72,000 \n Working pattern: Primarily Heathrow-based, Monday–Friday, with out-of-hours operational support required. Some flexibility for hybrid working. \n \n About the role \n \n Heathrow Airline Operators Committee (AOC) Limited is seeking an experienced Operations Manager – Above Wing to act as the airline community’s lead operational representative for passenger-facing and terminal operations at Heathrow. \n This is a senior operational and stakeholder-facing role, representing the collective interests of AOC member airlines across matters affecting passenger operations, service performance, resilience, customer experience and operational change. \n The successful candidate will work closely with AOC member airlines, Heathrow Airport Limited, government agencies, regulators, service providers and the wider airport community. You will provide a credible, evidence-based airline voice, ensuring that decisions affecting above-wing operations properly consider airline and passenger impacts. \n You will be expected to build strong relationships, influence without direct authority and constructively challenge proposals or performance where necessary. The role is focused on achieving practical solutions through collaboration, while escalating material concerns where appropriate. \n \n Key responsibilities \n \n Above-wing operational leadership \n \n\n • Act as the principal AOC point of contact for member airlines on above-wing operational matters.\n, • Lead AOC engagement across passenger-facing and terminal activities, including check-in, departures, security, immigration, connections, passenger flow, PRM/passenger assistance, disruption handling, automation/IT and common-use systems.\n, • Maintain a strong understanding of operational performance, risks and airline concerns across Heathrow terminals.\n, • Represent airline interests in operational decisions, improvement plans and change programmes.\n, • Identify operational risks early and work with stakeholders to develop practical mitigations.\n\n \n Airline community representation and stakeholder management \n \n\n • Build trusted relationships with airlines, station managers, Heathrow operational teams, ground handlers, UK Border Force, security teams, PRM providers and other key stakeholders.\n, • Represent the AOC at relevant terminal, passenger operations, security, immigration, PRM, resilience, disruption and seasonal readiness forums.\n, • Gather and represent airline views effectively, recognising differences between individual airlines while supporting agreed community positions.\n, • Provide clear and timely updates to AOC members and senior stakeholders.\n, • Support airlines and ground handlers during incidents and disruption, helping ensure effective communication and a swift return to normal operations.\n, • Influence and challenge senior stakeholders without direct authority, balancing collaboration with robust challenge.\n\n \n Performance, service delivery and continuous improvement \n \n\n • Monitor above-wing performance using KPIs, SLAs, MTIs, ECAC measures, QSM results and other operational indicators.\n, • Use data, operational observation and airline feedback to identify performance gaps, risks and improvement opportunities.\n, • Challenge performance where reporting does not reflect the operational reality experienced by airlines and passengers.\n, • Work with Heathrow and service providers to develop measurable and deliverable improvement plans.\n, • Hold stakeholders and service providers to account against agreed standards and service obligations.\n, • Ensure lessons from incidents, trials and major operational events are captured and translated into practical improvements.\n\n \n PRM and passenger assistance \n \n\n • Act as the AOC operational lead on PRM and passenger assistance matters.\n, • Represent airline interests with Heathrow, PRM providers, the CAA and other stakeholders.\n, • Monitor service delivery against relevant ECAC, CAA and contractual expectations.\n, • Challenge poor performance, weak root-cause analysis or inadequate improvement plans.\n, • Improve visibility of PRM performance, operational readiness, data and passenger impacts.\n, • Support improvements to the end-to-end passenger assistance journey across arrivals, departures and connections.\n\n \n Security, immigration and passenger flow \n \n\n • Lead AOC engagement on above-wing security and border matters.\n, • Work with Heathrow Security, UK Border Force and airlines to understand and address operational impacts.\n, • Monitor passenger processing performance across security, transfer security, immigration and border control.\n, • Ensure proposed changes properly consider airline impacts, passenger experience, capacity and operational risk.\n, • Support the airline community in responding to changes in government, security and border requirements.\n\n \n Operational resilience and disruption \n \n\n • Represent AOC airlines in seasonal readiness, resilience, contingency and disruption planning.\n, • Ensure above-wing impacts are properly considered in weather disruption, IT failures, security incidents, evacuations, Border Force disruption, industrial action, terminal congestion and infrastructure works.\n, • Challenge Heathrow and other stakeholders to provide clear, actionable risk information and contingency arrangements.\n, • Support incident reviews, lessons learned and improvement activity.\n, • Ensure airlines receive timely and practical communications during operational disruption.\n\n \n Operational change and projects \n \n\n • Provide operational input into projects and change programmes affecting above-wing operations.\n, • Assess passenger and airline impacts of proposed capital and transformation programmes.\n, • Ensure airline views are considered in project design, trials, implementation and post-implementation review.\n, • Support operational readiness for security transformation, passenger automation, common-use systems, digital passenger journeys, PRM systems, terminal redevelopment and immigration infrastructure.\n, • Challenge proposals where operational impacts are unclear, benefits are not demonstrated or value for money is questionable.\n\n \n Communication and reporting \n \n\n • Provide clear written and verbal updates, briefings and reports for AOC members and senior stakeholders.\n, • Translate complex operational issues into concise, evidence-based and actionable information.\n, • Maintain clear records of key decisions, risks, actions and escalations.\n, • Ensure communications focus on what airlines need to know, the required action and the expected operational impact.\n\n \n About you \n \n You will be an experienced aviation or airport operations professional with strong knowledge of passenger-facing airport processes and the confidence to operate effectively in a complex, high-profile environment. \n \n Essential experience \n \n\n • Significant experience in airport, airline or aviation operations.\n, • Strong understanding of passenger-facing airport and terminal processes.\n, • Experience working with multiple stakeholders in a complex operational environment.\n, • Experience in performance management, service improvement or operational change.\n, • Proven ability to challenge and influence senior internal and external stakeholders.\n, • Strong analytical, communication, problem-solving and operational judgement skills.\n, • Experience working under pressure in a live operational environment.\n, • Experience producing clear written briefings, reports or stakeholder updates.\n\n \n Desirable experience \n \n\n • Direct Heathrow operational experience.\n, • Experience representing airline community interests or working across multiple airlines.\n, • Experience in above-wing operations, terminal operations, PRM/passenger assistance, security, immigration or airport IT/automation.\n, • Knowledge of Heathrow governance forums and operational structures.\n, • Understanding of CAA expectations, airport regulatory frameworks and passenger service measures.\n, • Experience of operational readiness, system implementation, automation or passenger process transformation.\n, • Familiarity with common-use systems, PRM systems or airport community communication platforms.\n\n \n What success looks like \n \n You will strengthen the airline community’s voice on above-wing matters and improve the quality of engagement between airlines, Heathrow and service providers. \n \n Success will include: \n \n\n • Earlier identification and resolution of operational risks.\n, • Improved above-wing performance, resilience and passenger experience.\n, • Stronger PRM and passenger assistance oversight.\n, • More effective airline representation in operational forums and change programmes.\n, • Better quality performance reporting, escalation and improvement plans.\n, • Stronger communication with airlines during disruption and operational change.\n, • Practical, collaborative solutions to operational challenges.\n, • Trusted relationships across airlines, Heathrow and the wider airport community.\n\n \n Benefits: \n \n\n • Salary: £68,000–£72,000\n, • Pension\n, • Life assurance\n, • Private medical benefits\n, • Car parking included\n\n Further benefit details to be confirmed. \n \n Application details: \n \n Closing date: 4 September 2026 \n Interviews: Phase one will take place on 14, 17 and 18 September 2026, with phase two on 23 and 24 September 2026. Dates and times will be agreed with candidates within these timeframes. \n Applicants should submit a CV. \n Candidates must have the right to work in the UK and be able to demonstrate a five-year employment/reference history, including any gaps, to meet airport ID pass requirements.

Operations Manager – Below Wing \n Reports to: Head of Operations \n Location: London Heathrow Airport \n Organisation: Heathrow Airline Operators Committee (AOC) Limited \n Salary: £68,000–£72,000 \n Working pattern: Primarily Heathrow-based, Monday–Friday, with out-of-hours operational support required. Some flexibility for hybrid working. \n \n About the role \n \n Heathrow Airline Operators Committee (AOC) Limited is seeking an experienced Operations Manager – Below Wing to act as the airline community’s lead operational representative for airfield, ramp, baggage and related below-wing operations at Heathrow. \n This is a senior operational and stakeholder-facing role, representing the collective interests of AOC member airlines and associate members, including ground handlers, across airfield operations, ramp services, baggage, cargo, ground handling, punctuality, operational performance, resilience and operational change. \n The successful candidate will work closely with AOC member airlines, ground handlers, Heathrow Airport Limited, NATS, government agencies, regulators, service providers and the wider airport community. You will provide a credible, evidence-based airline and handler voice, ensuring decisions affecting below-wing operations consider operational, financial and passenger impacts. \n You will build strong relationships, influence without direct authority and constructively challenge proposals, performance and expenditure where necessary, ensuring investment and operational activity deliver tangible benefits and value for money for AOC members. \n \n Key responsibilities \n \n Below-wing operational leadership \n\n • Act as the principal AOC point of contact for member airlines and associate members on below-wing matters.\n, • Lead AOC engagement across airfield, ramp, baggage, cargo and ground handling activities.\n, • Maintain a strong understanding of operational performance, risks and airline and handler concerns across Heathrow.\n, • Work with Heathrow and the airline community to improve punctuality performance through below-wing improvements.\n, • Establish and support forums engaging airlines and ground handlers on below-wing issues, providing coordinated feedback to Heathrow.\n, • Represent airline and handler interests in operational decisions, improvement plans and change programmes.\n, • Identify operational risks early and develop practical mitigations.\n\n \n Airline, handler and stakeholder representation \n \n\n • Build trusted relationships with airlines, ground handlers, Heathrow, NATS, Cargo, Stand Planning, Security, UK Border Force and other key stakeholders.\n, • Represent the AOC at relevant airfield, ramp, baggage, cargo, security, resilience, punctuality and operational performance forums.\n, • Gather and represent airline and handler views, recognising individual priorities while supporting agreed community positions.\n, • Provide clear and timely updates to AOC members and senior stakeholders.\n, • Influence and challenge senior stakeholders without direct authority, balancing collaboration with robust challenge.\n, • Maintain effective two-way communication with AOC members to ensure the AOC represents the wider community.\n\n \n Performance, service delivery and continuous improvement \n \n\n • Monitor below-wing performance using KPIs, SLAs, punctuality measures and other agreed success metrics.\n, • Use data, operational observation and airline/handler feedback to identify performance gaps, risks and improvement opportunities.\n, • Work with Heathrow, NATS, ground handlers and service providers to develop measurable improvement plans.\n, • Hold service providers to account against agreed standards, SLAs and service obligations.\n, • Challenge performance where reporting does not reflect operational reality.\n, • Develop short, medium and long-term improvement plans with Heathrow and stakeholders.\n, • Propose practical solutions to operational problems and use stakeholder relationships to expedite delivery.\n, • Report progress on below-wing and airfield initiatives to the AOC Executive, supporting the Head of Operations.\n\n \n Airfield, ramp, baggage and cargo \n \n\n • Act as the AOC operational lead on airfield, ramp, baggage and cargo matters.\n, • Maintain engagement with Heathrow airfield management, baggage system providers, ground handlers and other service providers.\n, • Monitor and challenge baggage and airfield performance where required.\n, • Work with airlines, handlers and Heathrow to improve baggage performance, airfield efficiency and operational resilience.\n, • Engage with key suppliers whose services materially affect Heathrow operations.\n, • Communicate changes affecting airfield, ramp, baggage and cargo operations and explain their operational impact.\n, • Provide operational context and support to AOC members during new systems, processes and regulatory requirements.\n\n \n Operational resilience and disruption \n \n\n • Represent AOC airlines and handlers in seasonal readiness, resilience, contingency and disruption planning.\n, • Ensure below-wing impacts are considered in weather disruption, IT failures, airfield incidents, baggage system failures, infrastructure works, industrial action and other disruption.\n, • Work with Heathrow, NATS, ground handlers and stakeholders to develop practical contingency arrangements.\n, • Support airlines and handlers during incidents and disruption, ensuring effective communication and a swift return to normal operations.\n, • Support incident reviews, lessons learned and improvement activity.\n\n \n Operational change, projects and investment \n \n\n • Provide operational input into projects and change programmes affecting below-wing operations.\n, • Work with the AOC Airport Development Manager to assess the operational impact of capital projects and infrastructure changes.\n, • Ensure operational impact is properly considered in capital investment decisions.\n, • Maintain visibility of Heathrow expenditure and investment in below-wing, airfield, ramp, cargo and baggage facilities and services.\n\n \n Regulatory framework \n \n\n • Maintain awareness of regulatory and operational changes affecting below-wing activities.\n, • Support AOC members during implementation of relevant regulatory frameworks and industry standards, including IATA Ground Operations Manual (IGOM) requirements.\n, • Work with Heathrow on communication and engagement regarding Airfield Operational Safety Instructions and other operational requirements.\n\n \n Communication and reporting \n \n\n • Provide clear written and verbal updates, briefings and reports for AOC members, the AOC Executive and senior stakeholders.\n, • Translate complex operational issues into concise, evidence-based and actionable information.\n, • Maintain clear records of key decisions, risks, actions and escalations.\n, • Support AOC communications with relevant operational content and information.\n\n \n About you \n \n You will be an experienced aviation or airport operations professional with strong knowledge of below-wing airport processes and the confidence to operate effectively in a complex, high-profile environment. \n \n Essential experience \n \n\n • Significant experience in airport, airline or aviation operations.\n, • Strong understanding of airfield, ramp, baggage, cargo and ground handling operations.\n, • Experience working with multiple stakeholders in a complex operational environment.\n, • Experience in operational performance, service improvement or operational change.\n, • Proven ability to challenge and influence senior internal and external stakeholders.\n, • Strong analytical, communication, problem-solving and operational judgement skills.\n, • Experience working under pressure in a live operational environment.\n, • Experience producing clear written briefings, reports or stakeholder updates.\n, • Ability to work with varying and conflicting stakeholder views to achieve understanding and consensus.\n\n \n Desirable experience \n \n\n • Direct Heathrow operational experience, particularly in airfield, baggage, cargo or ramp operations.\n, • Experience representing airline or handler community interests.\n, • Experience working with ground handlers, baggage system providers, airfield management or ATC/NATS.\n, • Knowledge of Heathrow governance forums and operational structures.\n, • Experience working with an airport authority or management company to improve processes, deliver projects and review performance.\n, • Understanding of CAA expectations, airport regulatory frameworks and operational performance measures.\n, • Experience of operational readiness, project implementation or infrastructure transformation.\n, • Experience assessing capital expenditure, operational investment or value-for-money decisions.\n\n \n What success looks like \n \n You will strengthen the airline and handler community’s voice on below-wing matters and improve engagement between airlines, handlers, Heathrow and other operational stakeholders. \n \n Success will include: \n\n • Earlier identification and resolution of below-wing operational risks.\n, • Improved airfield, ramp, baggage and cargo performance.\n, • Improved punctuality performance through effective below-wing interventions.\n, • Stronger engagement between airlines, handlers and Heathrow.\n, • More effective representation in operational forums and change programmes.\n, • Better performance reporting, escalation and improvement plans.\n, • Improved operational resilience and disruption preparedness.\n, • Greater visibility and appropriate challenge of Heathrow expenditure and investment.\n, • Stronger focus on tangible operational benefits and value for money.\n, • Practical, collaborative solutions to long-standing operational challenges.\n, • Trusted relationships across airlines, handlers, Heathrow, NATS and the wider airport community.\n\n \n Benefits \n\n • Salary: £68,000–£72,000\n, • Pension\n, • Life assurance\n, • Private medical benefits\n, • Car parking included\n, • Further benefit details to be confirmed.\n\n \n Application details \n \n Closing date: 4 September 2026 \n Interviews: Phase one will take place on 14, 17 and 18 September 2026, with phase two on 23 and 24 September 2026. Dates and times will be agreed with candidates within these timeframes. \n Applicants should submit a CV. \n Candidates must have the right to work in the UK and be able to demonstrate a five-year employment/reference history, including any gaps, to meet airport ID pass requirements.

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. \n \n The Senior Solutions Engineering Manager – EMEIA is responsible for leading the engineering and technical solutions function in support of new business development, strategic customer opportunities, and operational excellence across the EMEIA region. \n \n The role is responsible for developing innovative, cost-effective, and scalable warehouse and supply chain solutions that support business growth, improve operational performance, and enhance customer value. Working closely with Commercial, Operations, Business Development, Finance, Procurement, and customers, the Senior Solutions Engineering Manager will lead the design, implementation, and continuous improvement of Contract Logistics solutions across multiple countries. \n \n APPLICANTS MUST HAVE PERMISSION TO RESIDE AND WORK GERMANY \n \n ESSENTIAL JOB FUNCTIONS \n Solutions Design & Business Development \n\n • Lead the engineering design process for strategic Contract Logistics opportunities across EMEIA.\n, • Analyse customer operational data to develop innovative and commercially competitive logistics solutions.\n, • Design warehouse layouts, operational workflows, and material handling solutions.\n, • Produce conceptual layouts, process flow diagrams, warehouse profiles, labour models, and storage strategies.\n, • Develop resource models and operational costing to support pricing submissions.\n, • Prepare technical content for customer proposals, presentations, and solution documentation.\n, • Support commercial teams during customer presentations, workshops, and solution reviews.\n, • Ensure all proposed solutions align with customer requirements and Crane operational standards.\n\n \n Request for Proposal (RFP) Support \n\n • Analyse customer operational data to support solution development.\n, • Deliver engineered labour and resource requirements to support pricing models.\n, • Produce technical solution documentation for inclusion in written client proposals.\n, • Develop conceptual warehouse layouts using AutoCAD.\n, • Create material flow diagrams, inventory profiling, and order analytics.\n, • Prepare budgetary estimates for warehouse equipment and automation solutions.\n, • Support tender responses from initial qualification through contract award.\n\n \n Operational Engineering & Continuous Improvement \n\n • Evaluate operational performance across existing Contract Logistics sites.\n, • Identify opportunities to improve productivity, efficiency, quality, safety, and customer service.\n, • Develop engineered solutions to optimise warehouse layouts, storage capacity, inventory flow, and labour utilisation.\n, • Implement continuous improvement initiatives using Lean methodologies and operational best practice.\n, • Support network optimisation projects across EMEIA.\n, • Develop standard engineering methodologies and best practices.\n\n \n Automation & Technology \n\n • Evaluate automation opportunities within existing and new operations.\n, • Develop business cases, financial analysis, and return on investment (ROI) calculations for automation projects.\n, • Recommend appropriate warehouse technologies including:\n, • Conveyor systems\n, • Sortation systems\n, • Automated Storage & Retrieval Systems (AS/RS)\n, • Automated Guided Vehicles (AGVs)\n, • Autonomous Mobile Robots (AMRs)\n, • Robotic Picking Solutions\n, • Warehouse Management Systems (WMS)\n, • Support procurement and vendor selection processes.\n, • Manage implementation of approved automation projects.\n\n \n Project Management \n\n • Lead engineering workstreams for new customer implementations.\n, • Develop implementation plans, timelines, and project deliverables.\n, • Coordinate cross-functional project teams across multiple countries.\n, • Monitor project progress, risks, budgets, and deliverables.\n, • Ensure engineering projects are delivered on time and within budget.\n\n \n Leadership \n\n • Lead and develop the regional Solutions Engineering team.\n, • Allocate engineering resources across regional projects.\n, • Coach and mentor engineering professionals.\n, • Promote collaboration between Commercial, Operations, Procurement, Finance, and IT.\n, • Drive a culture of innovation, continuous improvement, and customer focus.\n\n \n KEY RESPONSIBILITIES \n\n • Lead engineering support for strategic Contract Logistics opportunities throughout EMEIA.\n, • Develop innovative warehouse and automation solutions.\n, • Support regional business development and customer retention.\n, • Deliver technically robust and commercially competitive engineering solutions.\n, • Improve operational efficiency through engineering excellence.\n, • Lead regional engineering projects and implementations.\n, • Develop engineering standards across the region.\n, • Build strong relationships with customers, suppliers, and internal stakeholders.\n, • Support operational excellence initiatives across Contract Logistics.\n\n \n KNOWLEDGE, SKILLS & EXPERIENCE \n Essential \n\n • Bachelor's Degree in Engineering, Logistics, Supply Chain Management, Business or related discipline.\n, • Master's Degree desirable.\n, • Minimum 15 years' experience in industrial engineering, warehouse design, supply chain management, or Contract Logistics.\n, • Extensive experience within Third-Party Logistics (3PL), retail distribution, manufacturing, e-commerce or consumer goods.\n, • Demonstrated experience designing warehouse layouts and operational workflows.\n, • Strong experience developing engineered labour standards and labour models.\n, • Extensive experience using AutoCAD.\n, • Experience with Warehouse Management Systems (WMS).\n, • Strong understanding of warehouse automation technologies.\n, • Experience developing business cases, Total Cost of Ownership (TCO), and Return on Investment (ROI) analysis.\n, • Strong analytical and problem-solving skills.\n, • Excellent presentation and customer-facing communication skills.\n, • Advanced Microsoft Excel, PowerPoint, Power BI, Visio, SQL, SmartSheet and Access skills.\n, • Proven project management experience across complex regional projects.\n, • Strong commercial awareness and financial acumen.\n, • Ability to work across multiple countries and cultures.\n\n \n Desirable \n\n • Lean Six Sigma Green Belt or Black Belt.\n, • Prince2, PMP or equivalent Project Management qualification.\n, • Experience implementing warehouse automation projects internationally.\n, • Experience with simulation and warehouse modelling software.\n, • Experience supporting multinational logistics operations.\n, • Knowledge of regional logistics regulations and compliance requirements.\n\n \n CORE COMPETENCIES \n\n • Leadership\n, • Customer Focus\n, • Strategic Thinking\n, • Commercial Awareness\n, • Engineering Excellence\n, • Innovation\n, • Analytical Thinking\n, • Project Management\n, • Problem Solving\n, • Collaboration\n, • Communication\n, • Continuous Improvement\n, • Decision Making\n, • Planning & Organisation\n, • Stakeholder Management\n\n \n KEY PERFORMANCE INDICATORS (KPIs) \n\n • Win rate of engineering-supported proposals.\n, • Accuracy of engineering cost models.\n, • Timely delivery of engineering support for customer opportunities.\n, • Project implementation performance (cost, quality, schedule).\n, • Customer satisfaction during solution design and implementation.\n, • Productivity improvements delivered across Contract Logistics operations.\n, • ROI achieved on automation investments.\n, • Continuous improvement initiatives implemented.\n, • Engineering team development and capability growth.\n\n \n DECISION MAKING \n The Senior Solutions Engineering Manager is responsible for making technical and engineering decisions relating to warehouse design, operational efficiency, automation solutions, and customer proposals. The role exercises significant judgement in evaluating commercial opportunities, balancing operational requirements with financial objectives, and recommending engineering solutions that support regional business growth. Strategic decisions with significant financial or operational impact are made in conjunction with senior leadership. \n \n CONFIDENTIALITY \n This role has access to commercially sensitive customer information, pricing models, engineering designs, business development strategies, and operational data. The post holder must maintain the highest levels of confidentiality and comply with all company policies relating to data protection, information security, and confidentiality. \n \n EQUAL OPPORTUNITY EMPLOYER \n Crane Worldwide Logistics is an Equal Opportunity Employer and is committed to creating an inclusive workplace where all employees and applicants are treated with dignity, fairness, and respect. \n \n Employment decisions are made without regard to race, colour, religion, creed, sex, gender, gender identity or expression, sexual orientation, age, national origin, ancestry, disability, marital or civil partnership status, pregnancy or maternity, veteran status, genetic information, or any other characteristic protected by applicable local law. \n \n We are committed to providing equal opportunities in recruitment, training, career development, promotion, compensation, and all other aspects of employment. We value diversity and believe that an inclusive workforce strengthens our organisation, enhances innovation, and better serves our customers across the EMEIA region. \n \n Recruitment Agency Policy \n \n At Crane Worldwide Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details. \n \n Where recruitment support is required, we will engage trusted partners through a formal written agreement. We will not be liable for be liable for any associated placement fees for any CVs received without such an agreement. \n \n We appreciate your cooperation in respecting this policy.

Commercial Accounts & Operations ManagerLocation: HarrowSalary: £35,000 - £40,000 per yearJob type: Full-time, permanentBridge Recruitment is helping one of our established clients recruit an experienced Commercial Accounts & Operations Manager to join their ever-expanding team. Plenty of career progression!Responsibilities of the Commercial Accounts & Operations Manager:Build and maintain strong relationships with commercial clients and key stakeholders.Act as the primary contact for client enquiries, service reviews, complaints and escalations.Identify opportunities to improve client satisfaction, retention and business growth.Manage commercial enquiries from initial enquiry through to quotation and completion.Prepare accurate quotations, proposals and tender documentation.Maintain and develop a healthy sales pipeline, following up opportunities to maximise conversion.Identify opportunities for additional services, maintenance contracts and system upgrades.Coordinate reactive, planned and project work to meet client requirements and service levels.Allocate resources and liaise with engineers, suppliers and subcontractors to ensure efficient delivery.Monitor work progress, resolve delays and ensure effective communication throughout.Manage commercial projects from planning through to completion, ensuring delivery on time and within budget.Coordinate project plans, documentation, variations and client handovers.Work closely with technical teams to deliver effective and compliant solutions.Translate technical information into clear client communications and proposals.Lead, support and develop B2B office staff, promoting high standards of customer service and performance.Allocate workloads, conduct performance reviews and identify training and development needs.Support recruitment, onboarding and team development.Monitor commercial performance, profitability and work in progress.Ensure accurate records, approvals, purchase orders and invoicing documentation are maintained.Support forecasting, reporting and revenue planning.Produce and present performance reports, highlighting trends, risks and improvement opportunities.Drive continuous improvement by enhancing processes, reporting and operational efficiency.Ensure compliance with company procedures, health and safety, quality standards and client requirements.Support audits, risk management and information security requirements.Participate in the out-of-hours rota, coordinating emergency responses and ensuring effective handovers.Requirements of the Commercial Accounts & Operations Manager:Proven managerial, supervisory or team-lead experience in a commercial service delivery environment.Demonstrable experience working for, or closely with, a facilities-management company or facilities-services provider.Strong background in commercial account coordination, sales coordination, client support or business operations within the facilities-services industry.Evidence of seeing projects or complex works through from initial enquiry and scope to delivery, handover and commercial close-out.Practical understanding of HVAC services, building maintenance, facilities management, planned preventative maintenance and Building Management Systems (BMS).Strong negotiation, quotation follow-up and client-relationship skills, with the confidence to discuss value, timescales and commercial terms.Ability to manage competing priorities, multiple clients, operational escalations and strict deadlines without losing ownership of actions.Strong commercial awareness, including an understanding of labour, material and subcontractor costs, margin, WIP and invoice readiness.Excellent written and verbal communication skills, including professional proposals, client updates, meeting notes and escalation responses.Confident use of Microsoft Office, especially Outlook, Word and Excel, together with CRM, job-management or facilities-management systems.Strong analytical, organisational and problem-solving skills, with the ability to interpret KPIs and turn findings into practical actions.Willingness and ability to participate in the departmental out-of-hours escalation and call-out rota.If you feel like you meet the above criteria for the Commercial Accounts & Contracts Manager role, then please apply now!TPBN1_UKTJ

Bid ManagerIndustry: Security Services / Manned GuardingLocation: LondonSalary: Highly Competitive Salary + Bonus + Mobile + Laptop + Pension + Company Benefits Scheme + 25 Days Holiday + 8 Bank HolidaysThis is an exciting opportunity to join one of the UK's most respected providers of Security Services as a Bid Manager, supporting the continued growth of a highly established organisation recognised for delivering exceptional manned guarding solutions through its people-first approach.Unlike many providers within the sector, this organisation believes outstanding security begins with outstanding people. The business has established an enviable reputation for investing in its workforce whilst utilising innovative technology to enhance its guarding solutions, delivering tailored security services to a diverse portfolio of clients across the commercial, corporate, public sector and critical infrastructure markets.With continued organic growth and a strong pipeline of opportunities, the business is seeking an experienced Bid Manager to lead the production of high-quality, winning tender submissions. This is an excellent opportunity to join an organisation that genuinely values collaboration, innovation and professional development, offering clear opportunities for progression within an established national business.Working closely with the Sales & Marketing Director, Business Development team, Operational Management and Subject Matter Experts, you will take ownership of the bid process from initial qualification through to submission, ensuring all proposals are commercially compelling, operationally deliverable and aligned with the company's values and service offering.This role would suit an experienced Bid Manager or Senior Bid Writer looking to take the next step within a business that actively promotes from within and rewards success.MAIN DUTIES AND RESPONSIBILITIES:Manage the end-to-end bid process from pre-qualification through to final submission.Lead the production of high-quality tender responses for manned guarding and integrated security service opportunities across both public and private sector clients.Work within the company's Bid Management process to ensure all submissions are compliant, commercially competitive and delivered to the highest possible standard.Develop compelling bid content by collaborating with operational teams, Business Development, HR, Finance, Marketing and senior leadership.Produce persuasive written responses that clearly demonstrate the company's people-first approach, operational capability and value-added security solutions.Lead on complex proposals, coordinating internal stakeholders to deliver high-quality submissions within challenging deadlines.Develop and maintain bid libraries, case studies and supporting documentation to improve bid efficiency and consistency.Ensure all responses accurately reflect company strategy, service delivery models, compliance standards and unique selling points.Review tender documentation to identify key customer requirements, evaluation criteria and commercial opportunities.Develop compliance matrices and manage bid programmes to ensure all customer requirements are met.Coordinate storyboard reviews, internal evaluations and bid sign-off processes.Organise and chair bid review meetings, ensuring progress is maintained throughout the tender lifecycle.Support the development of innovative service solutions, mobilisation strategies, workforce planning, TUPE responses and social value commitments where appropriate.Submit completed tenders through customer procurement portals in accordance with all submission requirements and deadlines.Maintain effective working relationships with Directors, Business Development Managers, Operational Leaders and Subject Matter Experts across the business.Continuously review and improve bid processes, templates and governance to maximise efficiency and increase win rates.Support post-tender reviews to identify lessons learned and drive continuous improvement.ADDITIONAL RESPONSIBILITIES:Proofread and quality assure all bid documentation prior to submission.Support the planning and management of bid resources, priorities and project timelines.Assist in defining bid strategy and response structure for complex opportunities.Coordinate contributions from Finance, HR, Operations, Compliance and senior stakeholders.Assist with pricing schedules, mobilisation plans and supporting documentation where required.Ensure all submissions comply with customer procurement processes and company governance.Monitor bid progress and proactively resolve issues to ensure successful delivery.Support the ongoing development of bid content libraries, evidence documents and best practice processes.ESSENTIAL QUALITIES:Experience & KnowledgeProven experience within Bid Management, Bid Writing or Proposal Management.Demonstrable success producing winning tender submissions.Experience within Security Services, Manned Guarding, Facilities Management or another service-led environment would be highly advantageous.Strong understanding of public and private sector procurement processes.Excellent written English with exceptional attention to detail.Experience coordinating multiple stakeholders and managing complex projects.Previous experience managing or mentoring bid professionals would be advantageous.Skills & AbilitiesOutstanding written communication skills with the ability to produce persuasive, customer-focused responses.Ability to interpret complex tender documentation and translate requirements into compelling submissions.Excellent organisational and project management skills.Strong commercial awareness.Ability to work under pressure whilst managing multiple concurrent deadlines.Excellent stakeholder management and relationship-building skills.Highly motivated with a proactive, solutions-focused approach.Strong proofreading and editing capability.Excellent working knowledge of Microsoft Office applications.Experience using CRM and tender portal systems would be advantageous.COMPANY BENEFITSAnnual Bonus SchemeCompany PensionMobile Phone & LaptopCompany Benefits Scheme25 Days Holiday + 8 Bank HolidaysOngoing Professional DevelopmentGenuine Career Progression OpportunitiesThis is an opportunity to join a business that continues to set standards within the security industry through exceptional service, investment in people and a commitment to innovation. The role has become available due to continued business growth, providing an excellent platform for an ambitious Bid Manager looking to make a genuine impact within a highly respected national organisation.The company prides itself on developing long-term careers, promoting from within and creating a collaborative culture where employees are recognised and rewarded for their contribution.If you are looking for a role offering variety, responsibility and genuine opportunities for career progression within the Security Services sector, we would welcome your application for immediate consideration.Experience may include: Bid Manager, Senior Bid Writer, Bid Writer, Bid Coordinator, Bid Management, Proposal Manager, Proposal Writer, Tender Manager, Tender Writer, Content Manager, Security Services, Manned Guarding, Security SolutionsTPBN1_UKTJ

ServiceNow Platform OwnerWe are looking for a senior ServiceNow Platform Owner to join a leading EMEA technology organisation and take f ull strategic ownership of the ServiceNow Now Platform across multiple countries. This is a high-impact, business-facing role , not a hands-on technical position. You will own the platform vision, capability roadmap, operating model, governance framework and financial oversight, working at the intersection of business strategy and technology delivery.The Role As Platform Owner, you will be t he senior accountable lead for how ServiceNow is used, governed and continuously evolved across the EMEA organisation . You will set direction, shape investment priorities, manage vendor and partner relationships, and ensure the platform delivers measurable business value. Technical delivery and architectural governance are delegated to a Platform Architect and engineering team, your focus is strategy, stakeholder leadership and outcomes.Key ResponsibilitiesOwn and maintain the long-term ServiceNow platform vision, product strategy and capability roadmap aligned to EMEA business prioritiesAct as an Engineering Manager , leading, managing and developing the S erviceNow development and operations team day-to-da y, ensuring strong delivery practices, team performance and a healthy engineering cultureBuild internal capability , play an active role in growing the team's skills and knowledge so the organisation can continuously evolve and self-sustain the platform over time, reducing dependency on external partnersLead the operating model , governance forums, demand intake, prioritisation, decision rights and escalation managementDrive platform value realisation through investment oversight, ROI tracking, benefits management and adoption outcomesProvide full financial ownership including budget management, licence optimisation and commercial input to supplier negotiationsManage platform risk across stability , technical debt, security, compliance and vendor deliveryPartner with senior business leaders, Finance, Procurement, architecture and transformation teams to translate demand into prioritised outcomesOversee platform health , upgrade readiness and continuous improvement initiativesWhat We're Looking ForProven experience in enterprise platform ownership, product strategy or technology-enabled transformation leadershipEngineering management experience , a track record of directly leading development and operations teams, setting standards, managing performance and fostering a culture of continuous improvementA genuine commitment to building internal capability, experience designing and implementing knowledge transfer, upskilling and team development programmes that reduce reliance on third parties and keep platforms evolving from withinStrong working knowledge of ServiceNow capabilities, ITSM, ITOM, CMDB, CSM, workflow automation and integration conceptsCommercial acumen, experience with licence strategy, business case management, vendor governance and cost transparencyExceptional stakeholder management and communication skills, able to engage confidently at C-suite and governance forum levelExperience leading in multi-country or EMEA -scope environments is highly desirableITIL v4, Certified Platform/Product Owner or equivalent qualifications are a plusIf you are a strategic platform leader who can balance business value, governance and commercial control in a complex enterprise environment, please apply below!TPBN1_UKTJ

As our Workplace Coordinator, you'll set the tone for every visitor, client, and colleague who walks through our doors and you'll be the driving force behind a smooth, well-run, and genuinely enjoyable London Global HQ. This is a role where hospitality meets operations: you'll create a warm, five-star welcome for everyone who visits, while taking ownership of the practical, day-to-day running of the office, from health & safety and compliance to maintenance, procurement, and events. You'll be the first point of contact for our team, clients, partners, and suppliers, and a proud brand ambassador for SilverDoor so first impressions, professionalism, and a genuine can-do attitude matter here. No two days will look the same: one moment you might be greeting a visiting client, the next you could be coordinating a maintenance fix, planning a team social, or supporting a new starter's induction. Based in our Chiswick Park office, you'll work closely with our Global Workplace Operations Manager, with real potential to grow this role both in scope, as we look to extend workplace support across our global office locations, and in seniority, as you build your experience. We're looking for someone with a positive outlook, exceptional attention to detail, and genuine pride in keeping a space running beautifully. Someone who anticipates needs before they arise, resolves problems on their own initiative, and takes real satisfaction in a job well done. The working hours for this role are 08:30 – 17:00, Monday-Friday. Front of House and Reception • Serve as the first point of contact for all visiting clients, guests, and contractors, welcoming them promptly in a confident, friendly, and professional manner., • Create a warm, memorable welcome for every visitor offering refreshments and hospitality touches that reflect the SilverDoor brand., • Maintain a professional, tidy, and beautifully presented reception and office entrance area at all times., • Manage visitor check-in procedures and parking requirements, ensuring compliance with security protocols., • Oversee incoming and outgoing post, deliveries, and parcels. Workplace Operations • Act as the primary contact for all London office-related enquiries, providing prompt and effective support., • Take ownership of the day-to-day management of the London office, ensuring smooth operations and exceptional standards., • Keep the office organised, well-stocked, and on-brand. Managing supplies, refreshments, and storage areas so everything is easy to find and ready to use., • Work closely with the Global Workplace Operations Coordinator to promptly address and resolve office maintenance needs., • Act as the primary contact with building and site management to ensure smooth communication and coordination of services., • Liaise with suppliers and service providers to keep the office running smoothly., • Manage new starter H&S training and office onboarding induction, arranging welcome packs and ensuring every workspace feels ready., • Act as a Health & Safety ambassador, proactively promoting positive practices and ensuring adherence to company policies., • Serve as a designated Fire Warden and First Aider (training provided)., • Manage and update office policies and procedures to ensure efficiency and compliance., • Support travel and accommodation arrangements across the company, ensuring a seamless experience for employees., • Ensure prompt communication of all relevant office, building, or Chiswick Park information. Events, Culture & Employee Experience • Support the planning and management of company events., • Help foster a positive, connected office culture by encouraging participation in social and wellbeing initiatives. Experience: • Similar experience in a similar role such as Receptionist, Administrative Assistant or Office Coordinator, • Knowledge of Health & Safety standards and workplace compliance is a plus (training provided) Skills: • An organised and ‘can-do’ approach, with genuine pride in keeping a space running smoothly., • Excellent written and verbal communication skills, with the ability to communicate with all levels of the business., • The ability to adapt and “get stuck in” to solve problems quickly., • Ability to manage multiple requests and prioritise workload, staying calm under pressure., • Excellent attention to detail — no task too small., • A great team player.

Location: Hounslow Park (On-site) Contract Length: 3 Years Rate: £550-£600 per day (Outside IR35) Security Clearance: Current MOD DV Clearance required Nationality Requirement: Sole UK Nationals only We are recruiting for an experienced SOC Manager/Analyst to support a high-profile, mission-critical operational environment on a long-term contract basis. This role combines operational leadership with technical awareness, placing you at the centre of a live Security Operations Centre where you'll maintain situational awareness across multiple domains, coordinate incident response, and ensure effective operational decision-making. You'll act as the operational lead within a fast-paced control room environment, working closely with cyber, network, infrastructure and security teams to maintain service resilience and operational control. • Maintain a single operational picture across cyber, network, service and physical security domains., • Monitor live environments and assess alerts and incidents in real time., • Perform initial triage and validation of alerts, reducing noise and ensuring accurate incident classification., • Manage incident prioritisation and escalation in accordance with operational procedures., • Coordinate response activities across SOC, NOC, Infrastructure and Security teams., • Support and lead Major Incident Management activities where required., • Maintain accurate operational records, dashboards and shift logs., • Deliver comprehensive operational handovers to ensure continuous situational awareness. This is an operational leadership position with a balanced technical focus: • 60% Operational Leadership & Incident Coordination, • 40% Technical Awareness & Alert Triage The successful contractor will be comfortable leading operational response, interpreting technical information, asking the right questions, and driving resolution in a live, high-pressure environment. • Experience working within a SOC, NOC, Major Incident Management or 24/7 Operations Centre., • Strong understanding of SOC and NOC processes, including alert triage and escalation., • Ability to interpret monitoring alerts, dashboards and operational logs., • Knowledge of incident severity, impact assessment and prioritisation., • Proven experience coordinating technical teams during critical incidents., • Excellent communication, stakeholder management and decision-making skills., • Ability to remain calm, organised and decisive in operationally critical environments. We're particularly interested in contractors from backgrounds such as: • SOC Manager or Senior SOC Analyst with leadership responsibilities., • Major Incident Manager with technical exposure., • Senior NOC Analyst or Operations Lead within a 24/7 operational environment., • Service Operations Manager supporting secure or mission-critical services., • 3-year contract offering long-term programme stability., • £550-£600 per day (Outside IR35)., • Full-time, on-site role based in Hounslow Park., • Opportunity to work within a highly secure, mission-critical environment on a nationally significant programme. Due to the sensitive nature of this programme, applicants must: • Hold current MOD Developed Vetting (DV) Clearance., • Be a sole UK national., • Be available to work full-time on-site in Hounslow Park. #J-18808-Ljbffr

Position: Spa & Wellbeing Manager Location: 261 High Street Kensington W8 6NB, London Core Hours: 5 x 9 hour shift shifts depending on business needs Shift Rotation: shifts depending on business needs At Lodha Developers UK, we create exceptional residential experiences in some of Londons most sought-after locations. We believe great places are created by great people, with a shared commitment to quality, service and attention to detail. As we grow, were looking for talented people to join us and be part of something special. Role Purpose Lead, coach and support the Spa & Wellbeing team to ensure the successful day-to-day running of the operations. Residents satisfaction is paramount with a strong emphasis on creating memorable experience through friendly, efficient and genuine service. Be the main point of contact for residents and collect first hand feedback to ensure we always improve on our offerings and services. Main Accountabilities Lead the day-to-day Spa & Wellbeing operation, ensuring exceptional standards of service, presentation, cleanliness and resident experience in a luxury residential environment. Act as an ambassador for LODHA Hospitality, creating a warm, welcoming, discreet and highly personalised experience for residents and their guests. Lead, coach and develop the Spa & Wellbeing team, maintaining high standards of appearance, professionalism, service delivery and engagement. Ensure appropriate staffing levels and effective resource planning to support smooth day-to-day operations. Conduct daily briefings and regular team meetings, ensuring clear communication and alignment with departmental standards, SOPs and company values. Drive training, development, recognition and performance management to build a motivated, knowledgeable and high-performing team. Support recruitment, interviewing and selection of Spa & Wellbeing hosts. Maintain the Spa & Wellbeing facilities to an exceptional standard, working closely with Maintenance, Engineering and the Resident Manager on preventative maintenance and operational requirements. Develop and refresh sports, wellbeing and food & beverage offerings, menus and promotions, introducing new products and experiences that enhance the resident journey. Handle resident requests, feedback and complaints professionally and efficiently, ensuring positive outcomes and escalating where appropriate. Maintain a strong awareness of security, safety and compliance, ensuring all incidents, accidents and concerns are reported and managed appropriately. Ensure compliance with relevant Health & Safety, fire safety, food safety and building safety requirements, including the Health and Safety at Work Act 1974 and Building Safety Act 2022. Support the team in maintaining safe working practices and provide appropriate Health & Safety training, guidance and supervision. Work collaboratively with the wider LODHA Hospitality team and undertake additional responsibilities as required by the Resident Manager. What You'll Bring Essential: 23 years management experience within a luxury 45 star hotel, residential or hospitality environment. Strong luxury hospitality operations experience, ideally with exposure to restaurants and bars. Proven leadership, coaching and people-management skills. Strong commercial, business and financial acumen. Excellent written and verbal communication skills in English. Highly organised, well presented and attentive to detail. Strong commitment to service excellence and delivering a personalised resident/guest experience. Confident handling resident requests, feedback and complaints professionally and discreetly. Good understanding of Health & Safety and safe working practices. Proactive, driven and self-motivated, with a flexible and collaborative approach. Personable, empathetic, tactful and discreet, with excellent interpersonal skills. Desirable: Bachelors degree in Hospitality, Business Management or a related discipline. Personal Licence holder. Experience in Spa, Sports & Wellbeing or fitness environments. Experience within a luxury private residential setting. Experience of a new opening or extensive refurbishment. Experience developing food & beverage, sports and wellbeing menus, promotions or new resident experiences. Knowledge of current luxury hospitality, wellbeing and lifestyle trends. Lodha Developers UK Ltd Why join Lodha? Be part of a growing luxury residential business Work alongside talented and experienced professionals Develop your skills through training and ongoing development Work in an environment where quality and attention to detail genuinely matter Build relationships across a diverse range of teams and disciplines Contribute to exceptional residential developments and experiences Our benefits include: Health & wellbeing: private medical cover with AXA, optical and dental cashback, life assurance and workplace nursery support. Travel & lifestyle: cycle to work scheme and an interest-free season ticket loan after probation. Reward & recognition: birthday day off, performance rewards, length of service recognition and a refer-a-friend bonus. TPBN1_UKCT

Job Description: Support Assistant Responsible To: Service Manager/Team Leader or other Manager as designated by the company Short Description: The Support Assistant is responsible for delivering Service User centred support in accordance with management direction and in compliance with company processes and procedures. Summary of Benefits: Competitive hourly rate depending on experience 28 days annual leave (pro rata for part time hours) Full time and part time shifts available Company Pension Scheme Mileage paid for business use Car business insurance paid Enhanced Adult Workforce DBS paid Paid training – mandatory and care certificates Specific Duties: The Support Assistant will be specifically responsible for: 1. Supporting the Manager, Team Leader and Senior Staff in day to day operations of supported housing unit(s). 2. Maximisation of SU interests by liaising with internal and external stakeholders; and implementation of each SUs support plan. 3. Safeguarding the rights and dignity of each SU. 4. Fostering of a positive environment in which SUs are actively engaged. 5. Conducting daily assessment of SUs mental and physical state; updating associated records and informing management. 6. Supporting SUs to build their confidence, self esteem and their ability to manage their mental health symptoms. 7. Personal delivery of physical and mental support to SUs. 8. Promoting SUs health and assist in their accurate medication. 9. Promoting SUs hygiene and personal presentation. 10. Supporting SUs with developing social skills and future independent living. 11. Supporting SUs with their daily living skills and domestic chores. 12. Supporting SUs with scheduling and attending appointments and day time activities. 13. Supporting SUs to use public transport. 14. Encouraging and motivating SUs into employment, voluntary work and/or education. 15. Maintaining the cleanliness, quality, security and safety of each home and individual service user accommodation. 16. Accurate and timely update of SUs and house records. 17. Conducting regular two-way communication with SUs and management. 18. Key Work with designated SUs; and delivery of specific support as outlined in their support plans. 19. Successfully achieving the individual objectives set by the company. 20. Enhancing current operations through continuous improvement. Generic Duties: In addition to specific responsibilities, the SA will also be responsible for ensuring: 1. The maintenance of confidentiality of all information unless otherwise permitted by management. 2. Full compliance with company’s vision, values, policies and procedures. 3. Compliance with legislation and GSCC Code of Conduct as reflected in company procedures. 4. Undergo training and professional development as directed by the company. 5. Work in a manner that promotes team work and a collegial environment. 6. Active and positive promotion of the company’s image and brand. 7. Other duties that may be assigned by management. Qualifications: The following qualification, skills and experience are desirable for this role: 1. Preference for QCF Level 2 or equivalent in Health and Social Care with a minimum of two years experience of care-working within a supported living environment. 2. Strong living skills that can be transferred to service users i.e. all daily living skills etc. 3. Competence in the use of Microsoft Office and Internet applications. 4. Strong English spoken, listening and written communication skills. 5. Full driving licence required and use of own car. All staff are required to respect the confidentiality of all matters that they might learn in the course of their employment. All staff are expected to respect the requirements under the Data Protection Act 1998. * All staff must ensure that they are aware of their responsibilities under the Health and Safety at Work Act 1974

Business Development Manager Location: Office in the Heathrow area, so ideally within a reasonable commute Salary: £45k-£48k basic, plus commission, 22 days holiday plus Bank Holidays, NEST pension scheme (which can be upgraded). A company car will be supplied or an allowance will be paid, a phone and laptop are supplied. The Opportunity I am working in partnership with a long established (over twenty-five years) provider of manned guarding and associated services. They are high performing holders of Approved Contractor Status and hold NSI gold medal accreditation. Their aim was to provide high quality, bespoke staffed security services to demanding and discerning customers throughout the United Kingdom. They provide a large variety of internal and external Security Options including: Security Officers, Mobile Services, Graffiti Removal, Electronic Security, Remote Monitoring and a newly launched Cyber Security Training division. The sales department within the company has a very open culture and is geared towards sitting down as a team and finding the best strategy to secure the business. So, for example a BDM may have strong relationships or knowledge of a particular client, sector or geographical area, this knowledge would be utilised in the best possible way to win a contract. As a company they actively create leads although the incumbent will be expected to have their own contacts. They have created a culture within the business that has resulted in extremely stable and supportive operational and sales teams. The position has an annual sales target of £1 million. Commission is paid at 1% to target, 1% bonus for hitting target and 2% above target (this is open ended). What You’ll Be Doing They are currently looking for an additional Business Development Manager to join their sales team, which currently consists of a Head of Sales, a full-time BDM and a hybrid sales/operations manager. The selling area will be London and the Home Counties. They have an enviable portfolio of well-known clients that includes educational establishments (such as halls of residence), high-end offices, hospitals, local authorities, financial institutions, logistics and manufacturing companies, although over the years they have gained experience in most sectors About You • Candidates for the role must be industry experienced, currently working in a similar role or have done so in the last twelve months, • Possess at least two years manned guarding sales experience, • Have an excellent knowledge of the entire sales cycle from initial lead finding through to tendering and closing the sale., • Possess excellent client engagement, persuasion and communication skills., • Reside with commuting distance of their offices near Heathrow. We do try to reply to each application personally, however as you can appreciate, we receive a high number of applications for each role we handle and it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest. Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers

My client is seeking a highly competent, safety-focused Night Manager to oversee site operations at Heathrow Terminal 5. You will take full ownership of the night shift, managing on-site activity, maintaining strict health and safety protocols, and delivering clear shift reporting to senior management. Key Responsibilities Site & Operations Management: Direct and supervise all overnight works, ensuring tasks progress safely, efficiently, and to high standards. Safety & Compliance: Enforce SMSTS guidelines, conduct site safety briefings, and act as the designated First Aider on shift. Reporting & Administration: Utilise Microsoft Office (Word, Excel, Outlook) to compile and submit comprehensive daily site reports and shift handovers. Incident Management: Serve as the primary emergency contact overnight, resolving operational issues promptly. Airside Coordination: Liaise effectively with airport operational teams and ensure full compliance with aviation security standards. Mandatory Qualifications & Requirements Certifications: Valid SMSTS, CSCS Card, and First Aid at Work certification are essential. Technical Skills: Proficient in Microsoft Office packages to write reports and manage basic shift data. Security Clearance: Must be eligible to obtain a full Airside Pass (requires a clear 5-year checkable work/education history and criminal record check). Flexibility: Able to complete the first week on day shifts before moving to the permanent 21:30–05:00 schedule. Preferred Experience Prior Heathrow / Airport Experience: Candidates holding a current or previous Airside Pass, or with demonstrable experience working within an active airport environment, will be strongly prioritized

Station Manager needed ASAP !! My client a busy growing airline are seeking a Station Manager to oversee and control all Ground Handling operations in accordance with agreed Handling contracts, Service Level Agreements (SLAs), and stringent safety requirements. You'll also be responsible for ensuring compliance with occupational health and safety standards sites under your supervision, in line with current procedures and the Health and Safety at Work program. Key Responsibilities : Supervise the services provided to the airlines clients at all stages of the passenger journey, ensuring compliance & quality standards. Maintain continuous control over the handling processes performed by the assistance organization at the station, ensuring adherence to quality, security, and safety standards. Oversee and control the performance of third-party assistance organizations. Coordinate passenger support in case of irregularities (transport, accommodation). Represent the airline to local authorities and various stakeholders at the station. Liaise with the Operations Control Centre and other operational entities (Hotline, HUB, etc.). Report on station activity and escalate passenger complaints to relevant entities for resolution. Monitor the collection process for ancillary revenues (excess baggage, upgrades) at the station. Drive team performance: Coach and motivate team members to optimize operations, achieve service excellence, and maximize customer satisfaction. Desired Profile : Location: Candidates must be residents of the United Kingdom and legally authorized to work in the country. Experience: You must have a minimum of 5 years of experience within an airline or with a handler in a role such as Duty Officer, Supervisor, or Station Coordinator. You are agile, dynamic in the field with a very large capacity for learning.Key Skills : Strong leadership and excellent team management skills. Strong operational expertise in airport processes and regulatory compliance, including safety and security requirements Strong customer service acumen and the ability to manage complex situations. Proactivity and analytical thinking for decision-making under pressure. Disciplined Organization for Enhanced Operational Efficiency Technical Knowledge: Proficient in Load Control processes, aviation regulations, handling operations, and dangerous goods regulations. Personal Qualities: Agile, dynamic, and a hands-on individual with natural leadership abilities. Languages: Fluency in written and spoken English is mandatory for this position. Salary Up to £55,000 DOE Interested apply here or email (url removed)