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About Us DaVita UK delivers life-saving kidney care to over 2,000 patients across England & Wales. DaVita UK is one of the 14 countries which form DaVita International focusing on transforming care and improving quality of life for people receiving dialysis treatment globally. When you join the DaVita Village, you're joining a winning team with Community First, Company Second culture. We are proud to be an independent, nurse-led provider, working in partnership with the NHS to deliver the highest standards of care using cutting-edge technology in welcoming, modern environments. Role Overview The Systems & Application Support Specialist is responsible for delivering high-quality first and second-line support across DaVita UK, with a strong focus on the organisation’s clinical and healthcare applications alongside standard business applications and core IT infrastructure. This role supports end users with technical issues, application troubleshooting, onboarding/outboarding processes, and ongoing improvements to system performance and reliability. The Specialist will work closely with the IT Manager and an external IT support partner to ensure seamless support operations, effective ticket handling, and alignment with enterprise IT standards. A key aspect of the role is the management and optimisation of DaVita UK’s application stack, including EMR platforms, healthcare-specific tools, SSO integrations, and associated workflows. The Specialist will also contribute to IT projects, cybersecurity initiatives, and continuous improvement activities across the organisation. Key Responsibilities End-User Support • Provide first and second-line support for all internal users across hardware, software, EMR platforms, and healthcare applications., • Monitor, triage, and coordinate support tickets with the external IT partner to ensure timely resolution in line with SLAs., • Escalate issues as needed to minimise operational disruption and maintain business continuity., • Deliver a high standard of customer service across all interactions. Application & System Support • Provide technical support for EMR systems, clinical applications, and business software., • Troubleshoot application issues, identify root causes, and implement corrective measures., • Perform routine maintenance, updates, and configurations across systems and applications., • Monitor system performance and proactively address emerging issues. User Onboarding, Offboarding & Induction • Manage user account creation, modification, and deactivation across systems, applications, and SSO environments., • Prepare and configure user devices, application access, and network permissions., • Conduct IT inductions for new employees, ensuring understanding of essential tools and security protocols., • Complete exit procedures ensuring secure access removal and compliance with data policies. IT Training & User Enablement • Deliver basic IT training to improve user independence with applications and systems., • Provide one-to-one or group training sessions for new systems or software rollouts., • Create user guides or reference materials where required. Collaboration with IT Manager & External IT Partner • Align support priorities, processes, and improvement initiatives with the IT Manager., • Serve as the primary contact for escalations and application-related inquiries with the external IT provider., • Assist in implementing new technologies, ensuring alignment with security, compliance, and operational standards. Participation in IT & Application Projects • Support the planning, execution, and delivery of IT and application-related projects, including EMR enhancements, integrations, and migrations., • Assist with evaluating new technologies, application solutions, or feature updates., • Work cross-functionally to ensure project outcomes meet organisational needs. Data Privacy, Security & Continuous Improvement • Maintain and enforce data protection, security practices, and access controls across all systems., • Participate in security audits, assessments, and improvement initiatives., • Support backup, recovery, and business continuity processes., • Help refine IT processes and documentation to drive efficiency and consistency. Cybersecurity & Compliance • Support cybersecurity initiatives, especially those relating to application access, SSO, MFA, and EMR data protection., • Assist with maintaining Cyber Essentials certification., • Coordinate with internal and external partners on vulnerability remediation and penetration testing activities. Alignment with Enterprise Standards • Ensure all systems, applications, and support activities align with DaVita corporate IT policies and standards., • Collaborate with global teams to implement enterprise-wide updates, security measures, and application integrations. Inventory & Asset Management • Maintain accurate records of IT assets, including hardware, software licenses, and application accounts., • Support procurement processes for new hardware, software, or subscriptions. Required Qualifications • Bachelor’s degree in Information Technology, Computer Science, or equivalent professional experience., • 4+ years’ experience in IT support or application support roles., • Experience supporting EMR systems or healthcare-related applications., • Proficiency in Windows, MacOS, and common enterprise software environments., • Understanding of networking fundamentals (TCP/IP, VLANs, Wi-Fi, firewalls)., • Experience with SSO technologies (e.g., Azure AD, Okta, ADFS)., • Strong analytical and troubleshooting skills., • Excellent communication skills for supporting users and collaborating with vendors., • Familiarity with user access management, onboarding and offboarding processes. Preferred Skills • Prior experience supporting clinical or healthcare information systems, including Electronic Medical Records (EMR/EHR) platforms., • Knowledge of cloud services (Azure, AWS)., • Certifications such as CompTIA A+, Network+, Microsoft Certified: Azure Administrator Associate., • Experience working with external IT service providers., • Knowledge of Cyber Essentials frameworks and penetration testing processes. Personal Attributes • Strong customer service mindset and empathetic communication style., • Highly organised with strong time management skills., • Proactive problem solver able to anticipate and address issues early., • Commitment to data privacy, security, and compliance., • Ability to work independently and collaboratively with team members and partners., • Adaptable, resourceful, and eager to support continuous improvement. What can you expect when you join? • Competitive Salary, • Company Pension Scheme, • 35 days' paid leave per annum, including bank holidays, • Life Assurance to 3 times annual salary, • Retail discount scheme membership, • Free onsite parking, • A commitment to your training and development, • A "community first, company second" culture based on Core Values that really matter, • An exciting, collaborative and driven multinational environment, • Live our mission: To be the Provider, Partner, and Employer of Choice, • Dedication, above all, to caring for our patients and teammates

This client has quickly established a reputation for first class service, innovative ideas and a willingness to work alongside other firms of advisers to ensure that clients’ needs and expectations are met.They are looking for a dynamic Senior Pensions Project Administrator whose purpose will be t

A leading luxury goods company is seeking a Sales Service Administrator in Croydon to manage sales order processing and support logistics operations.

Aftersales Manager Location:Bromley Salary: up to £50,000 plus bonus, OTE up to £75,000 + Car Hours: Monday - Friday, 8am - 6pm Ref:29730 We are currently recruiting for an experienced Aftersales Manager for our clients main dealer site in the Bromley area. This is a superb opportunity for an Aftersales Manager to work for a busy and well-established main dealer site, working for a fantastic brand. Aftersales Manager role: You will be looking after a busy and professional department where your remit will be to manage all aspects of the department: from day to day running of the Workshop, managing the Technicians / Mechanics to achieve maximum productivity, making sure that the Service Advisors are very customer focused and achieved upselling targets to budget and KPI monitoring. You will also be working closely with the senior management to ensure that key objectives and strategies are met, we are looking for someone who is constantly looking to improve the department and to exceed targets. You will be an individual who prides themselves on customer service, works well with the staff to get the best out of the department, and someone who will make the department their own. This is a busy department with a strong reputation within the area. Aftersales Manager requirements: We are looking for someone from a large site, prestige brand, and background. It is all about the size of the operation you have run as well as a track record of doing it successfully. A proven and solid Aftersales Management background is essential as we need the individual to be of the highest calibre. Main Dealership experience is essential. At least 3 years Relevant systems experience such as Kerridge, Pinnacle, and 1 Link would also be advantageous Consultant - Jack Adams - Octane Recruitment STHOJ Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential. TPBN1_UKTJ

Managing and coordinating sales order processing in conjunction with stock, delivering a high service level to the market and region (Canada & Ireland) ensuring commercial and marketing deadlines for stock availability and order processing, delivering fulfilment on time. Increase business agility an

This is a challenging role in a fast paced environment that requires team work and problem solving on multiple levels, with a great eye for detail.What impact you can create at Chanel:*** Managing and coordinating sales order processing in conjunction with stock, delivering a high service level to t

ServiceNow Administrator (SC Cleared) Duration: 3 Weeks Location: Remote working Rate: £500 - £600 per day IR35 Status: Outside Start: ASAP A ServiceNow Administrator (SC Cleared) is required for our public sector client to review and update hardware Hybrid Working Bundle in ServiceNow to al

We are looking for a motivated Customer Service Administrator to join our busy teamon a 1218 month basis. Your Role Will Involve: Processing customer orders and preparing delivery paperwork Responding to customer enquiries by phone and email Resolving delivery and collection issues quickly and

A ServiceNow Administrator (SC Cleared) is required for our public sector client to review and update hardware Hybrid Working Bundle in ServiceNow to allow additional bundle items to be added by the end user in ServiceNow via an 'add to basket' option. ServiceNow Administrator (SC Cleared).

Customer Service Administrator. You will play a vital role in ensuring excellent service delivery by managing customer orders, resolving delivery queries, and providing essential administrative support.

A ServiceNow Administrator (SC Cleared) is required for our public sector client to review and update hardware Hybrid Working Bundle in ServiceNow to allow additional bundle items to be added by the end user in ServiceNow via an 'add to basket' option. ServiceNow Administrator (SC Cleared). ServiceN

Customer Service Administrator. You will play a vital role in ensuring excellent service delivery by managing customer orders, resolving delivery queries, and providing essential administrative support. Processing customer orders and preparing delivery paperwork Responding to customer enquiries by p

Key terms: Admin, administrator, logistics, support, scheduling, transport, freight, production, customer service, Enniskillen, Ireland. Administrator (Manufacturing / Customer Service). Are you an Customer Service Executive or Admin looking to be part of a dynamic company that values their staff, o

Deliver excellent customer service and maintain strong client relationships. Excellent communication and customer service skills. Field Service Engineer (AWP Specialist) Location: South of England, Remote.

Office Administrator (Sales/Service). Are you from a Sales/Service Administration background or similar, and looking for a new opportunity with a stable, growing business supporting their sales and service team with administrative tasks, where you'll work in a tight-knit office team and get rewarded

AsCustomer Service Administrator, you will work with our Service Desk Manager and the wider Stakeholder Engagement team and will be responsible for the day-to-day management of enquiries into the service desk, ensuring we offer exceptional customer service, comply with all Service Level Agreements (

We are looking for Engineers with a background and training in business administration who are passionate about their own personal development and want to help shape the future of Exolum.We are starting an innovative development program to enhance business and leadership.This is an exciting opportun

Working closely with the International Client & Project Lead, this position combines customer service, training delivery, project administration, software testing, and operational support.

In addition to providing on-site services, the clinic also offers virtual and remote services to support patients worldwide. Health Consultants Inc administrators are the heartbeat of the organisation. Receptionists/Administrators are crucial for the efficient and effective day to day running of our

Grow with us Your Responsibilities On a daily basis you will be responsible for providing service and customer support during field and in house visits You will manage all on site installation, maintenance and test tasks The ability to diagnose errors or technical problems and identify effective so

About the Role As an Customer Service Team Leader, you will lead and develop a team of Alarm Receiving Centre (ARC) Advisors, ensuring the smooth running of our 24/7 operation and upholding the highest standards of customer safety, service, and operational excellence. Strong customer service ethos a

Job Title: Customer Service Representative Hours : Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis Benefits : 30 days holiday (including bank holidays) Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car

Join us a National Careers Service Advisor to support and inspire individuals in making informed choices about their education, training, and career paths! Youll build strong relationships with customers, help them identify their skills and strengths, and guide them in setting realistic, achievable

Customer Service Advisor Location: Newcastle, NE12 8BU Salary: Starting at £26,133 per annum, increasing with role progression, plus £1,200 performance-based bonus Hours: 40 hours per week Shifts: Monday to Friday, 9:00am 6:00pm Holidays: 21 days annual leave (increasing to 23 days after 12

Make your application after reading the following skill and qualification requirements for this position.Wessex Lodge School, Frome, Somerset BA11.Requirements: Full UK Driving.School Receptionist to join the.This is a fantastic opportunity to be.As the first face and voice of the.You’ll manage

About the Role This is an outstanding opportunity to join a leading international bank as they build an exceptional team of Subject Matter Experts (SMEs) within their Loans function using LoanIQ , across both Loans Agency and Loans Administration.This role offers a unique chance to cross-tr

Youll manage a growing team of plan administrators, support system implement.

Company description:We are living in the bio-century.Global medical knowledge is expanding at a rapid pace.But despite huge breakthroughs, many diseases, such as cancer, rheumatism or Alzheimer's, are still not curable.Sartorius is part of the solution.We help to ensure that new scientific discoveri

Your Responsibilities On a daily basis you will be responsible for providing service and customer support during field and in house visits You will manage all on site installation, maintenance and test tasks The ability to diagnose errors or technical problems and identify effective solutions You wi

Youll manage a growing team of plan administrators, support system implement.

This is an outstanding opportunity to join.This role offers a unique chance to.SME gains a comprehensive understanding of all.

Youll manage a growing team of plan administrators, support system implement.

Classroom Teachers Ltd is seeking an experienced and reliable School Receptionist to join a primary school in Lambeth.This is a fantastic opportunity for someone with a background in school administration who enjoys working in a dynamic and friendly environment.

This is an outstanding opportunity to join.This role offers a unique chance to.SME gains a comprehensive understanding of all.

We are living in the bio-century.Global medical knowledge is expanding at a rapid pace.But despite huge breakthroughs, many diseases, such as cancer, rheumatism or Alzheimer's, are still not curable.Sartorius is part of the solution.We help to ensure that new scientific discoveries can be translated

Internal Sales Manager - Administration Location:.As internal sales manger you will manage the.

A rapidly expanding organisation is seeking a permanent Order Processing Administration Assistant to join their team in Eye, Suffolk.The role offers a salary of up to £30,000.This position involves managing the daily administrative tasks for the Senior Operations Team, ensuring smooth and efficient

In addition to providing on-site services, the clinic also offers virtual and remote services to support patients worldwide. We are looking for someone with strong customer service skills in sales, marketing and delivery with strong accounts and administration ability. Duties and Key Responsibilitie

This is a fantastic opportunity for an individual with strong customer service and administrative skills who enjoys working in a fast-paced environment. As the first point of contact for visitors and employees, you will play a key role in ensuring smooth front desk operations, providing excellent se

Qualifications & Skills: Proficient in MS Office (Word, Excel, PowerPoint) Strong customer service and communication skills Highly organised, able to meet deadlines, and detail oriented Experience with order management systems advantageous Excellent time management and ability to prioritise multiple

The Derby London City, Curio Collection by Hilton joins an existing portfolio of award-winning hotels owned by Dominus and managed by Dominus Hospitality.Opening in February 2026 the hotel will join Hiltons prestigious Curio Collection in the UK, a global set of?remarkable upper upscale hotels handp

Respond to parts, service, and support enquiries, issuing quotations promptly. Proactively contact customers to grow service and support contract revenue. Collaborate with service, sales, and marketing teams, acting as the primary internal point for projects.

An international Wealth Management business with a network of Financial Advisers is looking for a strong administrator with great people skills to support their clients and advisers. Ideally, youll have previous experience supporting in a highly regulated environment such as financial services, but

FTC We're looking for a Team Leader to manage a busy Client Services Administration team, ensuring exceptional service delivery to advisers and clients. Client Services Administration Team Leader. Key Responsibilities Lead and support the team to deliver accurate, timely administration Investigate a

Are you a professional in the financial services sector, ready to take the next step in your career? An exciting role awaits for a Team Leader in Financial Services, offering an exceptional platform to showcase your leadership skills and industry expertise. Key Responsibilities: - Lead and manage a

About the Role This is an outstanding opportunity to join.This role offers a unique chance to.SME gains a comprehensive understanding of all work undertaken.This approach fosters superior knowledge, collaboration, and fluidity within and between both teams.Key Responsibilities Manage and coordinate

Rate of pay: £14-£15 per hour depending on experience Key Responsibilities: Managing the schools front desk and being the first point of contact for visitors, staff, and pupils Answering telephone and email enquiries efficiently and professionally Carrying out general administrative tasks Maintain

You will ideally have Previous reception or front of house experience Excellent communication and customer service skills A calm organised approach in a busy environment Strong reliability and commitment for the full assignment Experience in serviced offices corporate reception or building reception