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You will be able to think about the technologies, data, and organisational infrastructure that are needed as part of delivering successful service outcomes. Alongside this, you will play an active role in contributing to our Service & Organisation Design practice.

Service Standard Improvement: Work to improve service standards that lead to greater consistency and elevate the quality of services provided to our customers. We are looking for a Service Designer to join our team. You will work closely with the Practise Manager and Practise Owner to implement stra

Senior Service Designer, you will be reporting to a Lead Service Designer and support the Head of Practice to lead a stable and knowledgeable practice. Confidently communicate the value of service design and user-centered design approaches in digital design.

Producing service artefacts including service maps, blueprints, user journeys and operating models. Surfacing service pain points, risks and dependencies across people, process, technology and policy. Supporting the transition from insight and strategy into practical, deliverable service design.

Consultant/Senior Consultant – Service Designer. Strong service design experience in consulting or design-led roles. Work that matters — influence services used nationwide.

Service Designer (Government) - UK/Remote - £500/Day Outside IR35. Proven experience as a Service Designer in digital delivery. Strong understanding of user‑centred design, systems thinking, and service design methods.

SC Cleared UCD Service Designer3-6 month contractPredominantly remote with occasional client visitsOutside IR35We are looking for an SC Cleared UCD Service Designer to support a programme within secure central government or defence. This role will focus on service design for complex systems, platfor

Service DesignerMy Client is seeking a visionary Service Designer to help create seamless, human-centred digital experiences that truly support customers in their moments of need. This role plays a key part in building customer advocacy and advancing the practice of Service Design across the organis

SC Cleared Service Designer - Central Government (Contract) Duration: ASAP start for an initial 6 months Rate: £380 per day (Inside IR35) Location: Remote working with occasional onsite attendance<br

Service Designer - Remote - Circa £500 per day outside ir35 - Until end of march initally then 3 months rollingPlease note: Due to the nature of the project, successful applicants will be required to be SC cleared prior to appointment. They require someone with

SC Cleared Service Designer - Central Government (Contract).

A leading media and entertainment brand in the UK is seeking a Lead Service Designer to enhance customer journeys and service models. This role involves leading service design efforts across Agile teams, defining strategies, and developing service blueprints. Candidates should have extensive experie

Service Designer - Remote - Circa £500 per day outside ir35 - Until end of march initally then 3 months rolling. Service Designer - Remote - Circa £500 per day outside ir35 - Until end of march initally then 3 months rolling. They require someone with extensive experience working in the Public Sec

A government services provider is seeking a mid-senior level SC Cleared Service Designer for a contract role supporting a UK Central Government department. The position involves leading service design across various public sector environments, including the creation of service blueprints and facilit

Demonstrated ability to independently lead complex service design projects from discovery to implementation, with a strong portfolio showcasing your work on digital products and services. You will design interventions that create a cohesive and branded experience, even when services are delivered by

A dynamic consulting firm is seeking a Lead Service Designer to join their team in London. This role requires over 12 years of experience in service design and customer experience strategy, along with strong hands-on skills in discovery research and design methodologies. Ideal candidates will have a

A government department is seeking a Service Designer for a 3-month contract based mostly remote with some travel to offices in London, York, or Glasgow.

Proven experience in Service Design, with a strong portfolio of successful end‑to‑end service improvements. Service Mapping & Blueprints - Develop service maps, blueprints, and process flows that define interactions across multiple touchpoints. Do you want to be part of a team winning some of th

As a Senior Service Designer, you’ll work within our team of designers, researchers and strategists from diverse backgrounds who work across all areas of the organisation. Researching and documenting current - state services and experiences and communicate future -state services. Job Description**

Hands-on experience producing service blueprints, journey maps, systems maps, and conceptual models. Work closely with Product, UCD, Policy, BA, and Technical teams to map current and future state services. Create service blueprints, user journey maps, process flows, and supporting artefacts.

A leading technology service provider is seeking an experienced Service Designer to deliver efficient and timely service experiences. This full-time position is part of a vibrant team focused on making a positive impact through quality digital services.

Capco is looking for a Lead Service Designer to help us create customer‑centric products & services that drive meaningful change in finance. Lead Service Designer - Product & Experience. Lead Service Designer – Product & Experience.

Mentoring other designers and helping grow best practices in service design. Get notified about new Service Designer jobs in. Senior / Lead Service Designer.

A leading financial services institution is seeking a Senior Service Designer in London for a 12-month fixed-term contract. This role involves enhancing customer interactions and working in agile teams to shape services that optimize the user experience.

As lead interaction designer you help to shape the design vision for user-centred, inclusive, and accessible services. The Crown Prosecution Service is recruiting a lead interaction designer across England and Wales. You manage the design of complex services, making sure they meet government standar

A forward-thinking digital agency is seeking a Lead Service Designer to join their remote-first team in West Yorkshire. The ideal candidate has extensive experience in service design and user-centered design, with a strong background in GDS Service Standards.

Our exclusive Consulting partner urgently requires the services of an experienced Senior Service Designer to join a Central Gov Discovery project. Journey mapping and service blueprints. Service design prototypes for testing.

A leading financial services group in the UK seeks a Senior Experience Designer to shape exceptional customer and colleague experiences across various touchpoints. The role involves designing end-to-end service experiences, conducting user research, and collaborating with teams to create innovative

A leading UK tech consultancy is seeking a Service Designer for a remote-first role focused on public sector projects. The role requires skills in user research, customer journey mapping, service blueprint design, and collaboration in agile teams. This position offers opportunities to innovate and i

Specifically, you will mentor the Service Designer and other designers on advanced service blueprinting, systems mapping, and aligning design decisions with operational realities. Experience of working within highly‑regulated consumer services sector (Energy, Telco, Financial Services). Lead Servi

As a Senior Service Designer at Netcompany you will deliver high profile digital products and services for some of the UK’s largest companies and Public Sector organisations. You are an experienced service designer with the ability to lead and coach team members to deliver outstanding digital serv

We’re recruiting for a leading UK tech consultancy who are hiring for a Service Designer to work on a public sector end-client project. Designing service blueprints that detail the service processes and interactions. Working in agile, multi-functional teams alongside interaction designers, content

A leading IT consulting firm in the UK is seeking a Senior Service Designer.

A leading IT consultancy in the United Kingdom is actively seeking a skilled Service Designer to enhance digital delivery via user-centered design methods. The ideal candidate should possess a robust understanding of systems thinking and experience in creating service blueprints and journey maps. Th

A leading automotive service organization is seeking a Senior Service Designer to drive the design of AI-enabled services. You will lead the end-to-end design process, ensuring services are user-centered and scalable. Candidates should have deep experience in service design, strong systems thinking

A leading media and entertainment brand in the UK is looking for a Lead Service Designer to shape world-class customer journeys and service models. This hybrid role involves leading service design across Agile teams, collaborating with cross-functional leaders, and evolving service design methods. T

We’re looking for a Senior Service Designer to lead the way in shaping user‑centred, inclusive, and efficient services that meet real needs and deliver real impact. Mentor and inspire, supporting Service Designers and fostering a culture of creativity and collaboration. Expertise in designing en

A leading consulting firm is seeking an experienced Senior Service Designer to join a Central Gov Discovery project. The role involves journey mapping, ideation workshops, and service prototypes.

Advocate for user-focused transformation, engaging with service managers, user researchers, UI/UX designers, and program directors to demonstrate the impact of user-centric solutions. Stealth iT Consulting are currently supporting a huge player within the digital consulting world and we are looking

A leading digital transformation agency is seeking a Service Designer to join their multidisciplinary teams. In this role, you will be responsible for designing user-centered services, prototyping solutions, and working closely with clients to enhance service delivery. Candidates should possess stro

Lead on design concepts and service blueprints that help define the customer journey and articulate the vision for end-to-end services. Ensure all services and platforms meet with Government Design Services standards, and follow relevant government functional standards and other related requirements

A leading financial services company is seeking a Lead Service Designer to enhance customer experiences across channels. The role involves developing service strategies, leading cross-functional teams, and utilizing service design methodologies to improve customer satisfaction. Candidates should hav

A leading media and entertainment brand is seeking a Lead Service Designer to shape customer journeys and service models across digital experiences. This role involves owning service design strategy, working with Agile teams, and improving processes through collaboration with cross-functional leader

You’ll join our growing Experience Design Team, reporting to the Head of Experience Design and collaborating with graphic designers, user researchers, and service designers. As an Interaction Designer at MI5, you’ll design intuitive, user-friendly products that help keep the UK safe.

A leading media and entertainment brand in the United Kingdom is seeking a Lead Service Designer to join their digital customer experience team. You will own the design of customer journeys and service models, driving service design strategy while collaborating with cross-functional leaders. Success

A leading technology firm in Greater London is seeking a Senior Service Designer to deliver high-profile digital products for major companies and public sector organizations.

A leading service design company in Newcastle upon Tyne is looking for a Service Designer. In this role, you will be responsible for crafting the end-to-end experience of services, optimizing them to meet user needs while aligning with business goals. You will work collaboratively with various teams

A global financial services firm is seeking a Senior Service Designer to improve customer experience through strategic service design. This home-based role requires expertise in journey mapping and experience in financial services or regulated sectors.