Service designer jobs in United Kingdom - Page 4

Position: Salon manager (SOC 1253) Job Types: Full-time, Permanent Salary: £38,700.00-£40,000.00 per year Working hours: 37.5 hours Supplemental pay types: Performance bonus Work Location: 103-105 Lowther St, Carlisle, Cumbria, CA3 8ED, United Kingdom Salon Manager Hollywood Nails HB LTD is thrilled to present a remarkable opportunity for a Salon Manager to become a cherished member of our family, situated in the heart of Carlisle. We are actively seeking an individual with innovation, dynamism, and a keen business acumen to unlock the full potential of their team and salon. As the Salon Manager, you will be the driving force behind our salon's success. You will be a results-oriented leader committed to consistency and profit maximization. Our ideal candidate is an ambitious and imaginative leader who will serve as a role model for the salon team. Your leadership style will inspire and motivate, creating a positive atmosphere that enhances team morale. Your team will be motivated and enthusiastic about delivering the ultimate client experience, thanks to your unwavering support. In return, we will empower you with tailored training that encompasses both creativity and education, equipping you for success as a leader. Our future aspirations involve the establishment of a nail salon chain in the UK, aimed at making a significant impact and delivering top-notch services. Your experience and talent are pivotal to the realization of our salon's value for our customers. By contributing to our expansion, you not only enhance our company but also elevate the standard of services offered to society. This endeavor provides you with a unique opportunity to make a lasting impact and establish your reputation within the community. Join us and be a part of a thriving family dedicated to excellence and growth. Key responsibilities: - Operational & Financial Management Oversee day-to-day operations, including technician scheduling, inventory management, and supply ordering. Manage budgets, control expenses, and monitor financial performance to achieve revenue and profitability targets. Handle and resolve client complaints or concerns professionally. - Technical Nail Care and Services Develop various nail enhancements, including gel, acrylic, and custom nail art designs. Ensure that all nail technicians are proficient in shaping, filing, and applying polish with precision and consistency. Stay current on industry trends and introduce innovative techniques to the salon’s service offerings. - Staff Training & Development Lead training programs for nail technicians, emphasizing high-quality standards in all services, including manicures, pedicures, and nail enhancements. Provide continuous mentorship and professional development to ensure technicians maintain the highest level of skill and expertise. - Quality Control & Service Standards Establish and enforce quality assurance practices to maintain a consistent, high-end customer experience. Conduct regular assessments of technician work to ensure alignment with the salon’s upscale standards. - Client Relationship Management Cultivate strong relationships with clients, ensuring each client enjoys a personalized, high-quality experience. Address client feedback professionally, resolving any service issues to enhance satisfaction and encourage loyalty. - Health, Safety, & Compliance Ensure all staff adhere to rigorous health, safety, and hygiene standards to maintain a safe, clean salon environment. Conduct regular compliance checks, ensuring all operations meet local regulations and salon policies. - Support for Business Growth Work closely with the director on expansion plans, providing insights into staffing needs, service standards, and best practices for new locations. Establish scalable policies and practices to ensure consistent brand experience across all branches. More about you: · As a dedicated and innovative leader. Proven experience as a Salon Manager or in a similar managerial role in the beauty industry. · At least B1 English. · You possess the ability to nurture and expand a loyal clientele, ensuring their ongoing satisfaction. · Serving as a role model for our salon team, you will exemplify best practices with unwavering integrity. · You will adeptly cater to our clients while cultivating a thriving and profitable salon. · Ideally, your background will be in a commercial setting, marked by a results-driven focus aimed at profit maximization. · Your strong customer service skills will be a testament to your dedication to client satisfaction. · While an NVQ Level 5 in Beauty Therapy or equivalent is preferred, it is not a strict requirement. · You will work closely with the director to facilitate staff recruitment and provide comprehensive training to new team members. What you will get from us. • Incentives, competitions, and opportunities to earn bonuses and unlimited commission. • 28 days annual leave plus 8 bank holidays • Competitive salary packages. • Training courses

Cloud Technologies Ltd, a leading provider of IT solutions, is seeking an experienced Business Delivery Manager with expertise in lead generation, particularly through LinkedIn Sales Navigator and cold calling. This role is crucial in driving new client acquisition, engaging potential leads, and closing deals within various sectors including technology, finance, and healthcare. Key Responsibilities: Lead Generation: Utilize LinkedIn Sales Navigator to identify, connect, and engage with prospective clients. Cold Calling & Outreach: Conduct strategic cold calls to potential clients, presenting Cloud Technologies' services and creating new business opportunities. Sales & Relationship Management: Cultivate strong relationships with leads to understand their needs, present tailored solutions, and close deals effectively. Pipeline Management: Manage and track leads through the sales funnel, maintain detailed records, and ensure a steady pipeline of prospects. Collaboration: Work closely with the marketing and operations teams to align on strategies and support the successful delivery of client solutions. Qualifications: Proven experience in business development, with a focus on lead generation and closing deals. Expertise in LinkedIn Sales Navigator and cold calling for B2B client acquisition. Strong understanding of IT services, particularly in areas like software testing, web development, and UI/UX design. Excellent communication and interpersonal skills, with a knack for building relationships and identifying client needs. Results-driven and highly organized, with the ability to manage multiple leads and prioritize effectively. What We Offer: Competitive commission-based compensation structure. Flexible working environment, with remote work options. Opportunity to work with a growing IT company with a global footprint. Continuous professional development and growth opportunities. Join us at Cloud Technologies Ltd, where your skills in lead generation and business delivery will be key to expanding our presence across the UK, Middle East, India, and the USA. To Apply: Send your resume through chat

Role: Property Manager & Letting Agent (Commission Only) Location: London About Us: We are a dynamic recruitment agency specializing in the property industry and remote role sector. We connect talented professionals with top-tier property management and letting agencies across London. Our mission is to help our clients find the perfect candidates who can drive their businesses forward. Role Overview: We are currently seeking motivated and ambitious Property Managers and Letting Agents to join our clients on a self employed commission-only basis. Our clients pay a generous commission per appointment on all landlord services booked through our property management and lettings negotiator sales team. This is an exciting opportunity for individuals looking to maximize their earning potential whilst doing their normal day to day role. This role is designed to work along side your current role within the property industry and has an easily achievable earning potential between £1000-£3000 per month (uncapped) How to Apply: If you are ready to take your earning potential to the next level we want to hear from you! Join us in shaping the future of property management in London!

• Supporting the Marketing Manager in completing agreed activities • Creating and posting blog posts and articles on the company’s website and social media pages • Preparing coherent marketing campaign reports using data analysis tools • Sourcing advertisement opportunities in radio or TV for products or service • Managing the marketing database and email distribution • Drafting marketing materials such as flyers, newsletters and posters • Monitoring competitor activities and finding leads for the company • Liaising with Printers and Designers

Freelance chefs of all levels Job Overview Here at Kraftkitchen we're seeking talented, experienced, level-headed chefs with bags of passion and a drive to deliver on current food trends. We are a group that offers a niche network of freelancers and clients a great platform to connect, and we're seeking to expand our database due to an influx of new contracts and opportunities. Responsibilities Lead/manage/work with clients kitchen team, providing guidance and support in food preparation and cooking techniques. Develop and design innovative menus that reflect seasonal ingredients and current culinary trends. Ensure all dishes are prepared to the highest quality standards, maintaining consistency in taste and presentation. Supervise food production processes, ensuring compliance with health and safety regulations. Train and mentor kitchen staff, fostering a collaborative environment that encourages professional growth. Manage inventory levels, ordering supplies as necessary to maintain efficient kitchen operations. Collaborate with front-of-house staff to ensure seamless service and guest satisfaction. Monitor food costs and waste management practices to optimise profitability while maintaining quality. Qualifications Proven experience as a Head Chef or in a similar leadership role within a restaurant/hotel setting. Strong knowledge of food production techniques, kitchen management, and food safety standards. Excellent culinary skills with the ability to create diverse menus that cater to various dietary needs. Demonstrated leadership abilities with experience in supervising and managing a team effectively. Exceptional organisational skills with the ability to multitask in a busy kitchen environment. A passion for hospitality and delivering outstanding dining experiences for guests. Relevant culinary qualifications or certifications are required. Full clean valid driving license if preferred. Job Types: Fixed term contract, Temp to perm, Freelance Pay: £15.00-£25.00 per hour Expected hours: 20 – 60 per week Benefits: Discounted or free food Employee discount On-site parking Schedule: 10 hour shift 12 hour shift 8 hour shift Monday to Friday Overtime Weekend availability Experience: Culinary experience: 3 years (required) Cooking: 3 years (required) Food safety: 3 years (required) Food production: 3 years (required) Work Location: In person (Kent, Surrey, Home Counties, London, Greater London, Sussex) Reference ID: freelance commis/cdp/sous/head chef Ability to invoice Kraftkitchen direct is a must. Bank account mandatory. Interview immediately.

Position: Business Development Executive Location: Wandsworth, Sw18 1jz Job type: Full-Time, Permanent Salary: Up to £38,000.00 - £40,000.00 dependent on experience (plus bonus structure) Responsibilities: • Development and implementation of agreed strategies; supporting client’s business objectives • Management of projects from concept through to delivery, always working to best practice • Excellent understanding of digital platforms, with proven track record • Devise and implement a marketing strategy designed to raise the agencies profile • Creative and constructive contributions to meetings with a confidence to challenge • Supporting team members and managing third party suppliers • New business support from finding an opportunity, developing the tender, contributing to the creative process and presenting • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs • Ensure that all marketing content and activities comply with regulatory requirements • Manage and track all marketing related reporting About you: • At least three years’ experience within the relevant field • Excellent knowledge of website platforms, Social media Marketing, user experience, content management systems, SEO and PPC/AdWords strategies · Proven experience in business development, sales, or a similar role. • Strong experience of CRM with marketing providers, such as HubSpot • Ability to manage multiple projects simultaneously • An excellent understanding of the digital industry • Ability to build and maintain strong client and team relationships • Confident communicator and presenter at all levels, with excellent interpersonal skills What We Offer: Competitive salary with commission opportunities. Professional growth and development in a supportive team environment. Flexible working arrangements (Hybrid/Remote options) TRADER STOP LIMITED TRADER STOP LIMITED, based in the UK, offers a diverse range of business services designed to support entrepreneurs and small businesses. Our offerings include the sale of water, provision of card machines for seamless payment processing, social media marketing solutions to boost online presence, assistance with business bank account setup, and website development services to establish a professional online identity. At TRADER STOP LIMITED, we aim to provide all-in-one solutions to help businesses thrive.

JOB TITLE Warehouse Operative TEAM Operations: Planning & Warehouse LINE MANAGER Planning & Warehouse Manager KEY RELATIONSHIPS Sales Operations, Logistics, Procurement, Finance, Planning, Manufacturing, Customer Service Operations We are dedicated to creating an open and inclusive working environment, and this starts with our recruitment practices. We try to ensure that everybody who is interested in joining our team has equal opportunity and ability to start that journey with us. We intend to have flexible and accessible hiring practices and will make every attempt to adapt to your needs throughout. We welcome any requests for adjustments in our processes. ABOUT BREMONT ** ** Bremont is recognised for designing and manufacturing the ultimate tool watch, making timepieces that are highly durable, reliable, and fit for purpose, whatever the environment. Bremont positions itself in the world of adventure and exploration, working with individuals across different fields who epitomise and demonstrate anything being achievable armed with the right mindset. Bremont supports and promotes this mentality and is proud to provide watches for some truly extraordinary feats of endurance that inspire us to push ourselves to achieve incredible things. Bremont is built on a rich British heritage and the brand represents a true embodiment of the indomitable British spirit. Through sheer vision, determination, and belief, Bremont has established itself as a leading brand in the luxury watch industry. These intrinsic values form the basis for Bremont’s core message and brand philosophy. The company manufactures its mechanical watches at scale from “The Wing”, Bremont’s 35,000 sq ft state-of-the-art Manufacturing & Technology Centre in Henley-on-Thames, England. High precision engineering, craftsmanship, technical innovation, and a distinctive design ethos set Bremont apart, combined with its unique spirit of adventure. KEY PURPOSE OF THE ROLE ** ** As a Warehouse Operative in the Planning & Warehouse department at Bremont you will be part of a team ultimately responsible for managing the stock at Bremont. A fundamental aspect of this role is supporting other internal departments with the provision of kits and components. The role will involve working closely with other departments to ensure an efficient flow of goods is achieved – on time and accurately. KEY RESPONSIBILITIES The Warehouse team are required to complete the following tasks with operators specialising on a selection of tasks but able to complete all tasks to cover increased workloads or support holiday/absence: · Customer Service Operations: o Picking and kitting components required for Service Calls o Picking and resupplying consumable’s locations · Manufacturing: o Picking and kitting components required for Works Orders o Picking and resupplying consumable’s locations · Additional secondary support tasks include: o Picking and fitting straps/bracelets to watch heads o Inventory maintenance: § HQ § External warehouse · Complete other business critical Warehouse tasks · Working closely with the Logistics team to ensure that team resources are utilised appropriately to meet the demands of the business. · Assist with inquiries from other internal departments in an efficient and professional manner · Ensuring the areas are kept clean and tidy · Complete other tasks relevant to the role as assigned by the Planning & Warehouse Manager · Be willing to support other departments as and when required. PERSON SPECIFICATION Recent experience in working within dispatch, stores, or warehouse roles with valuable goods. Ability to use Microsoft office - outlook, word and excel at a high level. Previous experience of stock management using ERP systems e.g. Priority. Excellent organisational skills. Forklift license desirable but not essential. Strong administration skills. Honesty and integrity are hallmarks. Careful attention to detail and strong organisational skills. Able to communicate well, both orally and in writing, adapting to a wide range of people. A hardworking and reliable attitude, able to work both autonomously and collaboratively. Self-motivated, sets high standards and effectively prioritises. Able to remain calm and focused under pressure. Willing to adapt and take on new challenges and driven to continually improve. Maintains a high level of confidentiality. The ability to work as part of a team. COMPANY BENEFITS · 20 days holiday entitlement from the off, increasing accordingly to length of service · Life cover · Excellent length of service awards featuring the issuing of those Bremont timepieces we are all so proud to produce. · Significant permanent employee discounts on Bremont Watches, with great ‘family and friends’ Sales. · Unique retail discounts for many different brands, available both locally and online. · Enhanced Maternity and Paternity leave. · Wellbeing initiatives including counselling and 24/7 financial & legal advice. · Strong support regarding time off for you partake in any commendable volunteer work. · A day’s holiday for you to celebrate your birthday! · We’re a sociable bunch and plan several social events throughout the year. · Training programmes offered with a focus on career development within the company. · A fantastic and enviable new facility in which to work, very near the town centre WORKING ENVIRONMENT · Hours of work – 0900-1730hrs with 1 hour unpaid lunch · Monday to Friday · Onsite working · Working as part of a team · Probation process 4 months · Notice period – 1 month INTERVIEW PROCESS Stage 1 Interview with hiring manager and HR onsite Smart casual dress code required for an onsite interview

Responsibilities: - Design visually compelling branding assets, social media content, marketing materials, and other visual collateral - Collaborate with the marketing team to develop cohesive brand identity across all touchpoints - Create engaging designs that effectively communicate the Auto X Limited brand and services - Ensure design work adheres to brand guidelines and meets high standards of quality - Stay up-to-date with design trends and techniques to enhance the company's visual presence ** Requirements:** - 4+ years of hands-on graphic design experience, preferably in the automotive or transportation industry - Proficient in Adobe Creative Cloud applications (Photoshop, Illustrator, InDesign) - Strong design skills, with a keen eye for typography, color, and composition - Ability to work collaboratively with cross-functional teams - Excellent time management and the capacity to work on multiple projects simultaneously - On-site, full-time position at our UK headquarters If you're a talented graphic designer ready to make your mark, we encourage you to apply. Join our dynamic team at Auto X Limited.

We are seeking a motivated and enthusiastic Sales Assistant to join our dynamic team. The ideal candidate will possess excellent organisational skills and a passion for customer service. As a Sales Assistant, you will play a crucial role in driving sales and providing exceptional support to our customers. Your ability to communicate effectively. Duties Assist customers with product inquiries and provide knowledgeable recommendations. Engage in upselling techniques to maximise sales opportunities. Demonstrate excellent phone etiquette when responding to customer calls and queries. Collaborate with team members to achieve sales targets and ensure customer satisfaction. Sell products via social media, through catalogues and face to face

A yoga teacher’s role involves planning and teaching yoga classes for students at different skill levels. They adjust poses and sequences to suit each person’s ability and health needs, ensuring everyone can practice safely. A good understanding of the human body helps the teacher guide students effectively. During classes, they support and encourage students, offering personalized help as needed. Yoga teachers may also lead workshops, special events, or retreats. They keep up with new yoga trends and stay committed to their own yoga practice and its principles. The role includes managing class schedules, setting up equipment, and preparing a calm, welcoming environment. Additionally, they work with other wellness staff to improve the center’s services. This position requires 37.5 hours of work per week and is designed for a beginner in the field.

Job Title: Lead Barista Contract Duration: November 2024 - January 2025 Days / Hours: - Flexibility with your working schedule will be required. Days and times may need to change based on demand - The cart is due for delivery early/mid November, at which point this role will commence - Starting days: Wednesday - Sunday (potentially subject to change) - Hours: 10am - 6pm (could evolve to start from 8am) Location: Hackstons, 3-4 William Street, Knightsbridge, SW1X 9HL About the role: - The aim of the coffee cart is to drive footfall into the Hackstons store. We would like this individual to support educating customers on the Hackstons store, our range and encourage them to go into the store and explore our range of whiskies, fine wines and spirits. - This Barista role will be permanently outside our Knightsbridge store , operating on a Coffee Cart - We will provide a limited coffee offering: espresso, macchiato, long black, flat white, latte, cappuccino, hot chocolate and mocha. No teas or decaf will be provided (initially) - The Hackstons store will be closed on Christmas Day (25.12.2024) and New Years Day (01.01.2025), and you will not be required to work, however the store will be open on Boxing Day (26.12.2024) and you will be required to be available for this day. Skills and Experience Required: - Must have prior experience making barista-style coffee - A passion for coffee and other beverages. - Experience using contactless payment systems - Excellent communication skills - Expert coffee knowledge - A willingness to understand and learn about the Hackstons offerings so that you can educate potential customers as to why they should come into the store - Customer service skills that are second to none - The ability to build rapport with customers - Understanding of food safety - Attention to detail - Flexibility - Punctuality About Hackstons: Originally establishing our name in cask whisky ownership, our very inception derives from offering alternative ownership avenues, viewing whisky and spirits as multifaceted assets, not only for their primary function of consumption, but as unique portfolio diversifiers. Recognising our clients’ appreciation for fine and rare collectibles, we moved to open a physical retail store in the heart of Knightsbridge, and an eCommerce site, developments that mark an evolution in our approach to ownership, providing individuals with the opportunity to purchase fine and rare bottles in both online and physical retail spaces. Meticulously designed to provide clients with a bespoke service with any purchase, this addition to Hackstons encompasses the fully cyclical service from ownership, onward selling, bottling, sale and purchase all under one roof. Salary: £12-14 per hour (DOE)

We are a ceramic painting studio where customers come to paint their own design onto blank ceramics. You will be responsible for welcoming customers, preparing teas, coffees, soft and alcoholic drinks and making cocktails. You will record the customers details and orders and take payments. There is some general cleaning tasks (sweeping, moping floors, cleaning tables and brushes etc...). There is a cat in the studio so you must be comfortable around cats. Good communication skills and customer service are required.

Location: Based in Dorset, with travel across the South of England and Midlands Salary: £30,000 - £50,000 (depending on experience) Are you a skilled multi-trade professional with experience in carpentry and looking to join a growing company in a hands-on, customer-facing role? We're an outdoor kitchen design and construction company looking for an experienced Outdoor Kitchen Installer to join our team. The Role: As an Outdoor Kitchen Installer, you will work on-site, building high-end outdoor kitchens that bring our designs to life. Key responsibilities include: Installing BBQs, pizza ovens, Kamado ovens, stainless steel cabinetry, and exterior doors/drawers. Constructing pergolas and building outdoor kitchen shelters. Carpentry work and basic joinery, with additional multi-trade tasks such as basic plumbing, tiling, decking, and roofing. About You: The ideal candidate will be experienced in outdoor carpentry, have a background in multi-trade work, and bring a friendly, customer-focused approach to each project. Essential Skills: Carpentry, ideally outdoor carpentry Experience in basic plumbing, tiling, decking, and roofing Ability to build basic joinery Proficient English and good customer service skills for client interactions Full driving license and willingness to travel across work sites in the South and Midlands Desirable: Knowledge of outdoor kitchens and BBQs (training can be provided if needed) What We Offer: Competitive salary of £30,000 - £50,000 based on experience Company van and fuel provided for travel Ongoing training and development opportunities If you’re passionate about quality craftsmanship and enjoy bringing unique outdoor spaces to life, we’d love to hear from you!

Job Title: Sales Representative - Microcement Location: Wimbledon, London Company: Futurcret microcement About Us: We are a leading supplier of high-quality microcement solutions, known for our innovative products and exceptional customer service. As we expand our reach, we are seeking a motivated and enthusiastic Sales Representative to join our team in Wimbledon. Key Responsibilities: • Generate new business by identifying and contacting potential clients in the construction and interior design sectors. • Develop and maintain strong relationships with existing customers. • Present and demonstrate our microcement products effectively to clients. • Provide technical support and advice on product applications. • Achieve sales targets and contribute to overall company growth. • Stay updated on industry trends and competitor offerings. Requirements: • Proven sales experience, preferably in construction, building materials, or related fields. • Strong communication and interpersonal skills. • Ability to work independently and as part of a team. • Knowledge of microcement or similar products is a plus. What We Offer: • Competitive salary and commission structure. • Comprehensive training and ongoing support. • Opportunities for career advancement within the company. • A dynamic and collaborative work environment. How to Apply: If you are passionate about sales and eager to join a growing company, please apply. Join us in transforming spaces with our innovative microcement solutions!

A yoga teacher’s role involves planning and teaching yoga classes for students at different skill levels. They adjust poses and sequences to suit each person’s ability and health needs, ensuring everyone can practice safely. A good understanding of the human body helps the teacher guide students effectively. During classes, they support and encourage students, offering personalized help as needed. Yoga teachers may also lead workshops, special events, or retreats. They keep up with new yoga trends and stay committed to their own yoga practice and its principles. The role includes managing class schedules, setting up equipment, and preparing a calm, welcoming environment. Additionally, they work with other wellness staff to improve the center’s services. This position requires 37.5 hours of work per week and is designed for a beginner in the field.

Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city, making this exhilarating sport safe, fun, and accessible for everyone. Whether you're seeking an adrenaline-packed day with friends or a lively evening with colleagues, Clays is the perfect spot for unforgettable, fun-filled experiences. JOIN US IN BIRMINGHAM As we expand locally and globally, we’re excited to announce our newest venue in Birmingham—our most thrilling location yet! This is your opportunity to help shape the future of Clays in one of the UK’s most vibrant cities. We're bringing the energy, excitement, and signature Clays experience to Birmingham, and we need passionate individuals to join us on this exciting journey. Careers at Clays are loaded with possibilities. We’re dedicated to not only growing our brand but also investing in the growth of our team. From top-notch training through Clayers Academy, to ample opportunities for personal development, we offer a vibrant workplace where independent thinkers come together to craft unforgettable experiences for our guests. We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it—here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history—one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. SUMMARY OF POSITION What's the Gig, you ask? Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drinks orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving peoples competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guest throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES - Your role will include but may not be limited to the following responsibilities; - You will be highly competent with our booking system - On occasion you may run the reception and bookings for the service - You will support the events team with group reservations - You will be crucial to the smooth success of our corporate events - Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner. - When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service. - You will serve food and beverage in a professional manner, ensuring a high level of customer service - Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES - Host or hospitality reception / bookings management preferred but not essential - Previous food and beverage service experience, restaurant or bar - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experiences - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and clients - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure - Someone who really enjoys interacting with people - Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £11.70 per hour as well as weekly Tronc service charge distribution. Other great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.