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Delivery Senior Project Manager - Utilities ESP Utilities is looking for a Senior Project Manager (Utilities) to lead project delivery of several high-profile ESP clients primarily focused on the developer market. Be accountable for project management processes and outcomes, coordinating with and communicating across all stakeholders in a timely and transparent way. Key Responsibilities • To lead client programmes of work delivering desired outcomes of Quality, Cost, Service, Delivery, Communication & Safety., • Lead end-user engagement on delivery, communicating programme status, articulating, and tracking action requirements, • To manage all stakeholders, both internal and external, to ensure successful delivery of the project., • Be accountable for delivery of all client deliverables including accurate and timely Asset Values requests, supporting proposition documents, and where indicated, the administration of Contract Documentation related processes., • Be accountable for client ‘Point of Connection’ (POC) processes - working with team members and other stakeholders (internal and external) to maximise efficiency and favourable outcomes for client power requirements., • Be accountable for client NAV applications working with the respective leads in ESP to expedite applications and communicate status with all relevant stakeholders., • Ensuring all programmes have the necessary project plans and controls in place to effectively track project progress and critical path activities, ensuring that mitigation plans are in place to deal with risks and issues identified., • Ensuring all projects have the necessary and correct resource allocated to deliver on the key objectives., • Ensuring all necessary reporting is in place to efficiently track progress and performance against agreed targets., • Liaise internally with all relevant departments (Pricing, Commercial, Legal, Ops and Accounts) on the delivery of each programme., • The duties and responsibilities in this job description are not exhaustive. The post holder may be required to undertake other duties that may be required from time to time within the general scope of the post., • Identify and develop best practice processes, leveraging technology and innovation to meet end-user goals of programme acceleration, whilst delivering a lean and efficient capability for ESP. Requirements Mandatory competencies/skills • Proven programme and project management skill-set, with evidence of working at volume and tempo., • Highly developed senior stakeholder management skills and able to communicate clearly with customers. Proven client-side consultancy experience., • Experienced project manager with proven track record in coordinating stakeholders and delivering against project and business targets., • Experienced people manager. Highly desirable competencies/skills • MSP, APMP PMP, or Prince 2 accreditation, • Good knowledge of power distribution, HV connections and Water connections, • Bachelor’s degree in engineering, project management, construction management or similar, • Demonstrable process development & improvement skills, • Utilities experience is highly desirable Benefits include: • Holidays: 26 days, going up to 27 after 3 years and up to 28 after 5 years of employment. The company gives you the opportunity to buy/sell up to 3 days per year., • Bonus, • Enhance Pension, • Private Medical Insurance, • Life insurance, • Employee Rewards Portal: access to exclusive discounts and flexible benefits such as Cycle to Work and EV car Salary Sacrifice Scheme., • Enhanced Family Friendly benefits: Enhanced maternity and paternity pay and paid time off when receiving fertility treatment., • Volunteering day: one day a year fully paid.

Strategic Client Manager Salary Range: £48,000 - £58,000 per annum Permanent, Full Time Location: Hybrid / Leatherhead, Surrey About us Zest is transforming the way employers engage with their people. Our market leading SaaS platform empowers businesses to deliver a world class employee proposition, allowing employees to tailor their benefits package, understand their total reward, access personalised content and communications and celebrate their colleagues’ achievements. Our platform supports hundreds of employers, including household names like Yahoo, Hargreaves Lansdown and Travis Perkins, create a workplace where employees feel valued, informed and deeply connected to their company’s success. We’re proud to boast an impressive NPS of over +72%, a testament to our commitment to outstanding client and end-user experiences. But what truly sets us apart is our culture. Here at Zest, we foster a work environment that’s as friendly as it is professional, as high-performing as it is supportive. We’re a team that thrives on empowerment, autonomy and the support each member needs to excel. In 2025, Zest joined forces with Epassi, one of Europe’s fastest-growing companies and a leading provider of employee benefit solutions across Finland, Sweden, the UK & Ireland, Italy, Germany, and the Netherlands. Epassi has been recognised by the Financial Times multiple times as one of the fastest-growing companies in Europe. This acquisition marks an exciting new chapter, combining Zest’s innovative technology with Epassi’s purpose-driven mission to boost everyday well-being. Together, we’re shaping the future of employee engagement and benefits across Europe. Our doors are open to those who bring a natural drive to excel in their discipline, who challenge the status quo, and who drive continuous improvement. We celebrate achievements, learn openly from failures, and set a high bar for ourselves and our peers. If you’re ready to contribute to a positive, dynamic team that helps each other grow, Zest might just be the place for you. About the job As a Strategic Client Manager, you will be responsible for owning and growing relationships across a portfolio of existing customers. With a key focus on benefit adoption, revenue retention and growth, you will work in partnership with HR Leaders and Benefit Teams to ensure the customers corporate and people strategy succeeds through efficient delivery of the Zest Platform. You will own the commercial partnership between vendor and customer, be proficient in managing complex renewal and expansion sales processes, liaise with internal teams to provide exceptional service delivery and as act as the voice of the customer internally to shape future product development. Areas of responsibility • Account management of all accounts to ensure retention and development of these, • Maintain regular contact with all clients, promoting new product advances to them to help them, • appreciate the value that Zest brings and probing to identify areas of dissatisfaction., • Organising QBR’s and annual meetings with each account attended by senior Zest executives., • Be the voice of the user and their user experience inside the business, providing input to the development of the product proposition and roadmap., • Use the knowledge gained of our clients’ business drivers and our technology capabilities to develop their needs further and inform development of product propositions that differentiate us., • Nurture accounts to develop further business in line with annually set revenue targets, • Drive product campaigns into these clients in conjunction with other members of the business., • Maintain awareness of and comply with all legal requirements and company policies, including those relating to information security and data protection Key competencies and skills required for this role • A passion for excellence, client satisfaction and putting the client first. Ability to develop, review and implement both client retention and additional business strategies. Ability to handle demands, targets, guidelines and high stress situations, • Superior negotiator with ability to handle objections, close cross and up-sells and execute. Able to be resilient, detailed and creative., • Excellent verbal and written skills. Able to speak confidently and with authority in public. Able to manage multiple stakeholders internally and externally., • Able to work with internal teams to highlight product issues or trends that negatively impact account health., • Advanced influencing skills. Able to reinforce clients’ buying decision so they appreciate the full value that Zest brings and in turn become strong advocates. Able to obtain willing agreement to case studies and references., • Drive, Energy and Determination: Winning mentality. Able to create a culture of over-performance. A self-starter, able to work under their own initiative and achieve their objectives. Highly effective at completing work on time. High levels of drive, energy, enthusiasm and integrity. Tenacity to achieve goals., • Values: Able to live and breathe the Zest Values; focussed on an excellent client experience. Experience / Skills Required • Ideally 5+ years’ experience of Flexible Benefits and Pensions/AE market., • Proven track record in successful Partnership and/or Account Management roles., • Able to engage with customers and markets in general and understand the commercial drivers., • Excellent interpersonal skills. Able to influence and communicate effectively with all levels, • Excellent problem-solving skills. Able to provide out-of-the-box solutions to difficult problems., • Strong commercial awareness and judgement as well as good understanding of technology., • Ability to remain calm and focused under pressure and to take responsibility to resolve issues., • Team player who improves any team part of. Works well with clients and colleagues., • Ability to prioritise and multi-task on simultaneous activities. Additional Information Competitive salary and on target bonus plan with a comprehensive range of flexible benefits Normal working hours 37.5 per week as per Ts&Cs Office based with hybrid working Office location: Kings Court, Kingston Road, Leatherhead, Surrey, KT22 7SL. Zest is an equal opportunities employer. If you don't meet every single requirement, please don't let that hold you back. Research indicates that some candidates hesitate to apply for roles unless they meet every criterion. We're committed to fostering an inclusive workforce, so if you're enthusiastic about this opportunity but your experience isn't an exact match, we encourage you to apply. No agencies please.

Lounge & Bar Supervisor Overview:.Be responsible for assisting the Bar & Lounge Manager and F&B Manager in overseeing all food and beverage operations in the Lounge and bar area.To provide the highest quality of guest service in the Lounge and Bar with the aim at all times to exceed customer expec

We have a fantastic opportunity for an experienced Autocentre Manager to join our friendly team. The ideal applicant will have a minimum of two years relevant experience as a successful Autocentre Manager with excellent customer service skills, a desire to succeed and the ability to develop and drive a successful team. If you want to know about the requirements for this role, read on for all the relevant information. In return, our Autocentre Managers are offered exceptional earning potential, a ... #J-18808-Ljbffr

Worth Recruiting Property Industry Recruitment Job Title: SALES MANAGER Estate Agency Location: Morden, SM4 Salary: OTE £75,000 per annum (uncapped) Position: Permanent, Full-Time Reference: WR71621 An experienced Estate Agency Sales Manager is required to lead a high-performing estate agency team in the Morden area. Drive sales performance, develop staff, and uphold exceptional customer service stan Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. Please click on the apply button to read the full job description

Inclusive of holiday pay) or £81.Location: New Malden, 2 or 3 days on site per week.Role Overview & Responsibilities.Work with the SMCS IPTL, SMCS EMs, SMCS SDA, SMCS Support Manager and SMCS Software Manager to ensure that all development and post-delivery service programmes for.Interested in

About the job. Read all the information about this opportunity carefully, then use the application button below to send your CV and application. Safety and Customer Service are at the heart of everything we do. In this role, you will directly impact the safe running of the strategic road network, minimising any adverse effects on our customers. Reporting directly to the Service Delivery Manager - On Road, you will lead a team of Traffic Officers providing guidance and directing the work of the team to ensure traffic operatio... JBLK1_UKTJ

Audit & Accounts Senior Manager / Associate Director – Leatherhead, Surrey. Full‑service firm offering audit, accounts, tax, and outsourced services. Oversee audit assignments from planning through to completion.

A leading retail company in England seeks a Store Manager Designate to ensure store standards and deliver exceptional customer service. The ideal candidate will have over 2 years of retail management experience and will support neighboring stores as needed.

We have an excellent opportunity for an enthusiastic and customer service focused Client Manager to join their expert witness department at this leading provider of psychological services in Epsom, Surrey. Please note that you will be working from home due to Covid-19 restrictions, but you must be a

No two days are the same here at Savers and the ideal Savers Store Manager Designate (SMD) would ensure standards are maintained, audit processes are followed, and customer service and sales standards are the best on the high street. Location: Designate Role - willing to travel to a variety of store

Are you looking to join a great place to work? We are recruiting for a Store Manager to join the team!. No two days are the same here at Savers and the ideal Savers Store Manager would ensure standards are maintained, audit processes are followed, and customer service and sales standards are the bes

We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re‑stocking shelves and cleaning up spillages.

Providing 1st and 2nd line desktop, laptop and mobile device support across a variety of systems and services including M365. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Supporting the Service Desk Manager you will provide an excellent 1st a

Full-time – flexible shift patterns across mornings, afternoons, evenings and weekends (to be discussed at interview).No two days are the same for a Store Manager at Savers.The ideal candidate will maintain high standards, audit processes, and deliver outstanding customer service and sales perform

A respected charity organization in South London is seeking a Community Services Manager to lead its palliative care service. Ideal candidates will have significant experience in palliative care and be compassionate leaders committed to patient-centred support.

Join to apply for the Regional Administration Manager role at Levy. Regional Administration Manager – The Role. The Regional Administration Manager will act as the main liaison between stakeholders and operational teams, ensuring seamless communication, professional service delivery, and high leve

Service Delivery & Customer Experience Manager. Service Delivery & Customer Experience Manager. Your job title in this role will be Customer Experience Framework Manager.

We are seeking a UK People Partner Manager to lead and support our team of People Partners, ensuring high‑standard service to the business. Work closely with the People Operations Manager to deliver excellent service to all internal clients. Lead or support people‑related projects in the region,

A respected South London charity is seeking a compassionate and experienced Community Services Manager to lead its specialist palliative care service. As the Community Services Manager , you will maintain clinical competence and support staff in delivering excellent patient‑centred care. Essential

A comprehensive benefits package is offered, including gym memberships and health assessments.

A community service organization in Carshalton seeks a Social Work Team Manager to lead and support a dedicated team within their Childrens Locality division. Applicants should have a Social Work degree and experience in safeguarding and locality services. You will inspire your team, oversee safegua

Providing 1st and 2nd line desktop, laptop and mobile device support across a variety of systems and services including M365. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Supporting the Service Desk Manager you will provide an excellent 1st a

Working closely with senior leaders and stakeholders, you will set service standards, manage risk, and ensure effective resolution of employee relations matters. Proven experience in employee relations and HR leadership. Senior Employee Relations Manager needed in Kingston Paying £291 per day ref 1

Regional Administration Manager -Epsom Racecourse | Full-Time / Permanent. Regional Administration Manager - The Role. The Regional Administration Manager will act as the main liaison between stakeholders and operational teams, ensuring seamless communication, professional service delivery, and high

A renowned retail department store in Kingston upon Thames is seeking a passionate Sales Manager to lead their Beauty team.This role involves overseeing a team to deliver exceptional customer service, collaborating cross-functionally to maximize sales.The ideal candidate has a strong background in r

A leading fashion retail company in Worcester Park Estate seeks a Store Manager to support the management team in fostering a creative environment.Responsibilities include developing staff, managing customer service, and overseeing operational processes.The ideal candidate has management experience

The IT Service Experience Manager leads the daily operation of the IT Service Experience team, ensuring prompt attention to IT enquiries, a consistent, high-quality, customer‑centric IT support experience, and outstanding levels of first‑time fix across the Hyundai and Genesis UK population. Wit

The Network Team Leader is responsible for leading and managing one of the Second Line Engineering Teams within the Service Centre supporting Managed Services customers, while providing technical hands‑on support. This role could be suitable for an existing Team Lead/Manager or an experienced Seni

The End User Compute (EUC) Service Desk Manager reports into the Head of IT and is responsible for managing and leading the IT Service Desk team to deliver high‑quality, customer‑focused support services. The role oversees day‑to‑day Service Desk operations, Service Improvement, Identity & A

A National Health Service provider in the UK is seeking a Programme Manager to oversee a pivotal digital transformation in imaging services.

An international automotive company based in Leatherhead is seeking an IT Service Experience Manager to lead their IT support team.

As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and pe

You will lead by example, drive performance, and inspire your team to deliver exceptional service. A well-known restaurant brand in Epsom is seeking an experienced Assistant General Manager to support the restaurant leadership team.

A respected charity organization in Sutton is seeking a compassionate Community Services Manager to lead its palliative care service. Candidates should have significant experience in palliative care, ideally at Band 6 or above, and possess a BSc in Nursing or Paramedic Science.

Service Delivery & Customer Experience Manager. Service Delivery & Customer Experience Manager. Service Delivery & Customer Experience Manager.

A leading retail organization in Leatherhead is seeking a Store Manager to ensure high standards and excellent customer service. The ideal candidate will have over 2 years of retail management experience and thrive in a fast-paced environment.

Pro-Tax are working with an award winning practice with an exceptional reputation for their private client tax services to find a Private Client Tax Senior Manager for their Leatherhead private client tax team. You will be passionate in providing a first class advisory service to clients, working to

A local authority in the UK is looking for a Team Manager in the Leaving Care and Children Looked After Service. This position involves leading a multidisciplinary team, overseeing corporate parenting responsibilities, and ensuring compliance with care standards. The ideal candidate will have a degr

The IT Service Experience Manager leads the daily operation of the IT Service Experience team, ensuring prompt attention to IT enquiries, a consistent, high-quality, customer‑centric IT support experience, and outstanding levels of first‑time fix across the Hyundai and Genesis UK population. Wit

The Practice Manager provides quality services to Doctors and patients ensuring daily operations are delivered efficiently and effectively. Practice Manager and customer service experience. How many years' experience do you have as a practice manager?.

We're recruiting an experienced Catering Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for CH&CO on a full time basis, contracted to 40 hours per week. Catering Manager -

Our Guest Service Manager closely supports the Active and General Manager. Guest Service Manager - Summer 2026 - Various Mediterranean Resorts. Independent mental health support service.

Assigned to and embedded within the D&T Tribes your will provide the primary link between Service Management practices and Tribe members; this role ensures that Service Management practices are fully embedded, complied with and that the IT Services provided by the Tribe(s) are meeting the Service Le

Our Guest Service Manager closely supports the Active and General Manager. Guest Service Manager - Summer 2026 - Various Mediterranean Resorts. You'll report any supply, or equipment needs and immediately flag any defects to the General Manager.

You will be managing a team of Social Workers ensuring high standards of practice whilst contributing to the growth and development of the Fostering service.

The division, which sits within the Children’s & Adults Services Department, is organised into four operational service areas, each led by a Head of Services, and each contributing to achievement of the Borough’s ‘limitless’ Lifelong Learning Strategy. As a Service Manager – Head of the Vi

Service Manager - Depot Support, Ballymena Salary up to £31,000 - £32,000 per annum Full Time, Permanent - Monday-Friday We have a grea