Freight Coordinator
22 days ago
Bradford
Freight CoordinatorSalary: £27,000 - £30,000 (some flexibility - DoE)Bradford - fully office-based Role Overview Our client, a global freight forwarder, is looking for a proactive and customer focused individual with experience in freight forwarding. You will be responsible for delivering high-quality customer service to overseas agents and import clients. The role requires a proactive approach, strong relationship management, and effective communication within a fast-paced team environment. Why Apply? This is a fantastic opportunity to develop your skills further within Freight Forwarding. You will gain exposure to a range of transport solutions from exports, imports, cross-trades, LCL, Airfreight and Sea freight. You would be joining a company with a great culture and working environment providing a range of benefits. Key Responsibilities • Handle customer enquiries via phone and email and manage shared inboxes, • Obtain pricing, provide quotations, and process customer bookings, • Input and maintain accurate data across operational systems, • Liaise with customers, suppliers, subcontractors, and overseas agents, • Prepare, check, and issue customer documentation, including bills of lading, • Interpret customer requirements and promote high service standards, • Support team objectives by maintaining productivity and accuracy levels, • Essential: experience in import/export freight forwarding, • Strong customer service focus with a proactive, positive attitude, • Ability to manage workload, prioritise tasks, and meet deadlines, • Good IT skills, including Microsoft Office, • Calm, organised, and detail-focused, with the ability to work under pressure, • Self-motivated team player with flexibility to support wider business needs, • Good standard of education, including Maths and English, • Industry-related qualifications desirable Please note, due to the volume of applications we receive, we are unable to respond to every individual. If you have not heard back within 7 days, please assume your application is unsuccessful.