Sla jobs in Birmingham - Page 2

Requests are completed within agreed Service Levels Agreements (SLA's). * in project work and organise workload according to agreed project plans. * and manage Team Workload including other systems ...

Manage 3rd party IT Security providers and ensure that all SLA's are met, and delivery targets are maintained * Support the business in maintaining and adhering to compliance certifications such as ...

Stock control, ensure that stock pots are within SLA and investigation completed for anything aged * Roll call, Planning and capability. * Deliver Shift Briefs updating colleagues on Health and ...

Compliance with customer-related SLA parameters, action plans to address issues. * Monthly Service Reports - oversee data collection & inputs from service managers * such ach Incident and Problem ...

Can you offer outstanding customer service whilst working towards office SLA's. Job Role: * Providing outstanding service to major key accounts * Working closely with Supply Chain focusing on ...

Responding to requests and incidents with professionalism and timeliness to meet SLA objectives of the department. * Solving technically complex challenges through use of knowledge and working with ...

To achieve SLA measures whilst providing the best possible Customer service: 80% of all enquiries to be answered within 3 working days. No vehicles to be returned later than 45 days after end of ...

Performance KPI and SLA industry standards * Commercial acumen * Good understanding of contract law * Cost leverage and optimisation * Negotiation and problem-solving skills * Ability to liaise with ...

... SLA. · Ensuring the admin team have all photographs and have closed all snags on LX. · Ensuring all O&M documentation is obtained and uploaded in accordance with the SLA. · Preparation and ...

To liaise with Hospital Operations Managers to support and advise on appropriate engineering cover =on all cluster sites to meet SLA and on-call requirements. * Liaise with all sub-contractors to ...

Updating client reports each month and submitting to clients as required and attending SLA meetings as required. * Ensure the Account Director and/or Technical Account Managers are fully briefed on ...

Provide 'weekly/monthly' reporting of both SLA and performance of the networking infrastructure. * Working within the team to provide support of other areas of the infrastructure where appropriate

Prepare quotations consistent with the company groups pricing guidelines within agreed SLA time-scales and maintain the quotations database. * Understand the competition, market conditions internal ...

Ensuring all incoming queries are assigned within the agreed first response SLA time. * Identifying tickets for escalation and informing the Senior Support Consultants and Software Support Manager

Efficiently handle all claims which are part of the job holder's file allocation in accordance with group SLA's * Adjust, assess and manage assigned claims within own defined authority. * Ensuring ...

Ability to work to tight deadlines and SLA's * A warm and professional manner * Good attention to detail Next Steps: If you're interested in this position and have the skills and attributes listed ...

Has a good working knowledge of service management, working to SLA's and/or experience of working in an ITIL environment. Additional information Location: This role can be delivered in a hybrid ...

Ensures that our internal customers issues and requests are addressed within documented SLA's; * Identify gaps in processes or operations and provide solutions. What you'll bring : * Experience in a ...

... SLA deadlines for the delivery of work 4) Awareness of compliance safeguard checks whilst onboarding members of staff such as eligibility to work checks and DBS checks 5) Experience of using SAP ...

... KPI and SLA deadlines. - Excellent communication and written skills. In Return: Our client offers training and professional growth opportunities. Enjoy team-building activities, development ...

Work closely with Area Manager and Office Manager to ensure we are efficiently dealing with our Housing Association / Investor properties and are in line with target SLA's. * Keep an up to date ...

Respond to client requests in line with company SLA * Create the employment documentation or to critique the clients own documentation to meet their needs, in accordance with Croner's policies and ...

Manage a small ER case load, while working within SLA's, supporting managers in case work, assisting with the preparation of cases, supporting with note taking and advising on outcomes * Provide ...