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If you’re an agency Account Manager who enjoys owning client relationships, keeping complex projects moving, and working closely with creative and digital teams, this role will feel like a strong step forward. It’s a chance to work on meaningful campaigns, with the autonomy to run accounts properly and the support of a collaborative agency environment around you. You’ll join a close-knit client services team working on nationally and internationally significant projects. The team is big enough to deliver high-impact work, but small enough that your voice is heard and your contribution genuinely matters. You’ll manage key accounts end to end, making sure work is delivered on time, on budget, and to a high standard. The role You’ll take responsibility for managing and growing a portfolio of marketing accounts, acting as the main day-to-day contact and trusted partner for your clients. You’ll work closely with senior account leads, creatives and digital specialists to deliver campaigns across a mix of channels, from digital and social through to content, video and training materials. You’ll be involved in everything from planning and briefing through to delivery, feedback and commercial oversight, with a strong focus on quality, consistency and long-term client relationships. What you’ll be doing • Managing key client accounts and acting as a proactive, reliable point of contact, • Delivering projects and campaigns from concept through to completion, • Spotting opportunities to add value and grow existing accounts, • Coordinating internal teams and external partners to keep work on track, • Managing timelines, budgets and estimates with care and accuracy, • Supporting account profitability and contributing to account growth, • Ensuring clients receive a consistently high level of service and delivery What you’ll bring • Experience managing accounts within a digital or marketing communications agency, • Confidence working across digital channels such as websites, email, social, video and animation, • Strong organisation skills and attention to detail, • Clear, confident communication and presentation skills, • A proactive mindset and the ability to juggle multiple projects, • Commercial awareness and comfort working with budgets and estimates, • A genuine interest in marketing and how campaigns drive results What you’ll get • Hybrid working with 3 days onsite and 2 days wfh, • A supportive, inclusive team culture, • Ongoing training, development and clear progression opportunities, • Access to online learning and development resources, • 25 days holiday plus bank holidays, increasing with service, • Pension, life assurance and healthcare-related benefits If you’re looking for an Account Manager role where you can build strong client relationships, deliver work you’re proud of, and grow your career in a supportive agency environment, click apply and let’s talk.

Here at Pick Everard, we are passionate about creating a prosperous and sustainable future, taking a fresh perspective on the built environment. Our core values of professionalism, compassion, drive and positivity are at the heart of everything we do. As part of our ambitious growth strategy, we are looking to appoint a Senior Consultant - CDM to be based at either our Leicester or Nottingham office. Joining a supportive network as part of a national team, you can expect to receive valuable training, guidance and genuine scope for career development. Are you career motivated with a passion and desire to make a difference? Do you want to be involved in an exciting range of projects across multiple different sectors? If you answered yes to the above questions, we want to hear from you! The Senior Consultant leads the delivery of complex CDM and Principal Designer commissions, taking full responsibility for scope, programme, quality and commercial performance across their projects. They act as a trusted advisor to clients and design teams, providing clear, practical and compliant advice under the CDM Regulations and wider health and safety legislation. Your core responsibilities will include: * Leading medium to complex CDM and Principal Designer commissions, with responsibility for project scope, programme, quality, and commercial performance. High-risk or strategically sensitive projects will be escalated to a Principal Consultant or Associate as appropriate. * Managing design risk coordination, chairing design risk workshops, and ensuring actions and outcomes are clearly recorded and tracked. * Providing clear, consistent technical advice to clients and design teams, maintaining confidence and regulatory compliance. * Ensuring all CDM deliverables, documentation, and associated tasks are produced to a high standard. * Monitoring and reporting on project financial performance, accurately forecasting utilisation and fee recovery. * Supporting and guiding Consultants and Technical Administrators, offering constructive feedback and informal mentoring. * Reviewing project deliverables to ensure technical accuracy and alignment with relevant standards and best practice. * Identifying project-level risks and opportunities, resolving those within your control and escalating complex, high-risk, or systemic issues to a Principal Consultant or Associate. * Assisting with fee proposals and bid submissions. * Contributing to team problem-solving, process improvement, and knowledge sharing. Find out what it is like to work at Pick Everard here: ___ About You Our ideal Senior Health and Safety Consultant will have: * Comprehensive knowledge of the Construction (Design and Management) Regulations 2015. * Experience in either construction site safety or a design-based discipline (e.g. Architecture, Engineering, Surveying). * A NEBOSH National Certificate in Construction Health and Safety, or an equivalent qualification (preferred). * A good understanding of commercial and financial management within a consultancy environment. * Proven experience leading CDM projects independently. * Recognised membership of a professional Health & Safety organisation. * A self-motivated, friendly, efficient, and enthusiastic approach to work. * A relevant degree in Design or Construction and/or a commitment to achieving (or currently working towards) one of the following qualifications: • NEBOSH Diploma, • NCRQ Diploma, • NVQ Level 5 Unsure you tick every box? We still encourage you to apply as your experience might be a great fit for this role or other opportunities in our team . Our nationwide multidisciplinary team of 780+ employees, work collaboratively to deliver outstanding places and spaces that create lasting value for local communities. Through our remarkable history we have established the sound principles of success, and we have the vision and ambition to be even better. We’re committed to creating sustainable communities where everyone feels safe, cared for and valued. We achieve that by encouraging a diverse, welcoming workplace for our people, clients and colleagues. We care about our people and improving our society and that means supporting your ambitions and interests at every level. We will provide you with an inspiring environment in which you will be able to drive real progress and impact in your career. What we offer Providing a balanced, enjoyable career is important to us, and we work hard to make sure everyone feels a valued part of our organisation. You will receive an attractive salary, and amongst other benefits you can also expect: • Agile working., • Career and Professional Development., • Corporate Social Responsibility opportunities., • 26 days’ annual leave + Bank Holidays + option to buy up to 5 days’ additional leave., • Private healthcare, life assurance and healthcare cash plan., • Stakeholder pension., • Professional subscriptions., • Employee Discount Scheme., • Eyecare Scheme. As an equal opportunities’ employer, Pick Everard is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us on our journey. Accessibility We’re committed to helping you perform at your best throughout the recruitment process. If you have a disability or require any adjustments to support your application or interview, please get in touch with us at We’ll be happy to discuss how we can assist you. Agencies We are committed to building and nurturing great relationships with our agency partners. However, this role is being recruited for directly and therefore we are not seeking support at this time. Any unsolicited CV Introductions will not be accepted. #LI-Hybrid

Here at Pick Everard, we are passionate about creating a prosperous and sustainable future, taking a fresh perspective on the built environment. Our core values of professionalism, compassion, drive and positivity are at the heart of everything we do. Do you bring a positive attitude and a willingness to learn, even when faced with new or challenging tasks? Are you driven to make a real impact on projects that shape the communities we live and work in? If you answered yes to the above questions, we want to hear from you! We are looking to appoint a Senior Hydraulic Modeller to join our Water team within our Civil Engineering discipline. This is an exciting opportunity to develop solutions that directly address current and future environmental challenges such as flood risk and wastewater management, contributing to the health of our communities and natural water systems. This role can be based at our Leicester, Leeds or Manchester office. Your core responsibilities will include: * Plan and manage the workload of your technical team to deliver Framework outputs and other projects effectively. * Provide clear instructions, delegate tasks appropriately, and take accountability for delivered work. * Report on team and project progress, supporting internal financial reporting. * Check and review your teams’ outputs to ensure accuracy and quality, as well as your own work. * Be r esponsible for the operation and maintenance of hydraulic models, including verification, simulations, tables, workbooks, cards, and outputs for analysis. * Identify model requirements and manage survey procurement and related processes. * Take a client-facing role, maintaining professional relationships and clear communication. * Engage in learning and development opportunities, maintaining a Continuous Professional Development (CPD) log to expand own knowledge and skills. * Support team members in their professional growth, providing coaching and technical support. * Compliance with Health & Safety requirements, practices, and procedures. Find out what it is like to work at Pick Everard here: ___ About You Our ideal Hydraulic Modeller will have: • A degree in relevant Scientific or Engineering, Water Engineering, or a related discipline (or equivalent experience)., • Chartered or near charted member of CIWEM | ICE. Minimum six years relevant industry experience., • Strong technical knowledge in building, maintaining and analysis of hydraulic models of varying complexity., • Excellent knowledge of drainage and wastewater networks, asset management, and associated standards., • Proven ability to manage technical staff, including workload planning, delegation, and quality review., • Proficient in relevant software tools for hydraulic modelling and analysis., • Excellent communication skills, with the ability to work effectively with clients, stakeholders, and multi-disciplinary teams., • Strong organisational skills, with the ability to manage multiple projects and priorities., • Knowledge of survey procurement and data management processes., • Commitment to Continuous Professional Development (CPD) and staying up to date with industry best practice. Our nationwide multidisciplinary team of 780+ employees, work collaboratively to deliver outstanding places and spaces that create lasting value for local communities. Through our remarkable history we have established the sound principles of success, and we have the vision and ambition to be even better. We’re committed to creating sustainable communities where everyone feels safe, cared for and valued. We achieve that by encouraging a diverse, welcoming workplace for our people, clients and colleagues. We care about our people and improving our society and that means supporting your ambitions and interests at every level. We will provide you with an inspiring environment in which you will be able to drive real progress and impact in your career. What we offer Providing a balanced, enjoyable career is important to us, and we work hard to make sure everyone feels a valued part of our organisation. You will receive an attractive salary, and amongst other benefits you can also expect: • Agile working., • Career and Professional Development., • Corporate Social Responsibility opportunities., • 26 days’ annual leave + Bank Holidays + option to buy up to 5 days’ additional leave., • Private healthcare, life assurance and healthcare cash plan., • Stakeholder pension., • Professional subscriptions., • Employee Discount Scheme., • Eyecare Scheme. As an equal opportunities’ employer, Pick Everard is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us on our journey. Accessibility We’re committed to helping you perform at your best throughout the recruitment process. If you have a disability or require any adjustments to support your application or interview, please get in touch with us at We’ll be happy to discuss how we can assist you. Agencies We are committed to building and nurturing great relationships with our agency partners. However, this role is being recruited for directly and therefore we are not seeking support at this time. Any unsolicited CV Introductions will not be accepted. #LI-Hybrid #LI-WB1

Here at Pick Everard , we are passionate about creating a prosperous and sustainable future, taking a fresh perspective on the built environment. Our core values of professionalism, compassion, drive and positiv ity are at the heart of everything we do. We’re on the lookout for a dynamic People & Culture Business Partner to join our team at Pick Everard , with the flexibility to be based in our Leicester, Nottingham, or London office. Are you excited by the challenge of supporting a growing, evolving organisation? Do you believe great businesses are built through great people strategies? Are you ready to shape culture, not just support it? If you answered yes to the above questions, we want to hear from you! As a People & Culture Business Partner at Pick Everard, you’ll be at the heart of shaping our future. You’ll work closely with leaders and teams across our UK offices to align people strategy with business goals, driving engagement, performance and an outstanding employee experience. Supporting our continued UK growth, you’ll help build high-performing teams, develop best-practice policies and collaborate on group-wide initiatives with our Artelia Group parent company. Above all, you’ll play a key role in strengthening an inclusive culture and ensuring Pick Everard remains a great place to work. Key Responsibilities: As a People & Culture Business Partner at Pick Everard, you will: * Act as a strategic advisor and key link between your business unit and the People & Culture team. * Shape and deliver business unit people plans aligned to the national strategy, driving performance, growth, and our goal to be an employer of choice . * Lead initiatives across employee engagement, wellbeing, inclusion, and talent management to foster a high-performing, values-driven culture. * Identify and develop high performers and future leaders , supporting career growth and succession planning. * Deliver people and culture projects , share best practice, and provide insights to guide strategic decision-making. * Champion Pick Everard’s values and culture, driving manager capability and a consistent, exceptional employee experience. * Focus on strategic initiatives rather than day-to-day operational tasks, driving long-term impact across the business. This role offers hybrid working, with three days in the office and the flexibility to work remotely, supporting a healthy work-life balance. Find out what it is like to work at Pick Everard here: ___ About You Our Ideal People & Culture Business Partner will have: * CIPD qualification (or working towards) or equivalent demonstrable experience. * Experience working within professional services . * Experience supporting a workforce spanning multiple professional disciplines . * Strong experience in a HR / People Business Partner or similar role . * Good working knowledge of employment law . * Proven ability to advise senior leaders on employee relations cases. * Proven experience delivering company-wide projects , individually or within a team. * Ability to build strong relationships and influence stakeholders at all levels. * Up-to-date knowledge of current and emerging HR best practice . * Experience coaching and influencing senior leaders . Our nationwide multidisciplinary team of 780+ employees, work collaboratively to deliver outstanding places and spaces that create lasting value for local communities. Through our remarkable history we have established the sound principles of success, and we have the vision and ambition to be even better. We’re committed to creating sustainable communities where everyone feels safe, cared for and valued. We achieve that by encouraging a diverse, welcoming workplace for our people, clients and colleagues. We care about our people and improving our society and that means supporting your ambitions and interests at every level. We will provide you with an inspiring environment in which you will be able to drive real progress and impact in your career. What we offer Providing a balanced, enjoyable career is important to us, and we work hard to make sure everyone feels a valued part of our organisation. You will receive an attractive salary, and amongst other benefits you can also expect: • Agile working., • Career and Professional Development., • Corporate Social Responsibility opportunities., • 26 days’ annual leave + Bank Holidays + option to buy up to 5 days’ additional leave., • Private healthcare, life assurance and healthcare cash plan., • Stakeholder pension., • Professional subscriptions., • Employee Discount Scheme., • Eyecare Scheme. As an equal opportunities’ employer, Pick Everard is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us on our journey. Accessibility We’re committed to helping you perform at your best throughout the recruitment process. If you have a disability or require any adjustments to support your application or interview, please get in touch with us at We’ll be happy to discuss how we can assist you. Agencies We are committed to building and nurturing great relationships with our agency partners. However, this role is being recruited for directly and therefore we are not seeking support at this time. Any unsolicited CV Introductions will not be accepted. #LI-Hybrid

Here at Pick Everard, we are passionate about creating a prosperous and sustainable future, taking a fresh perspective on the built environment. Our core values of professionalism, compassion, drive and positivity are at the heart of everything we do. Do you want to work on a variety of projects within an award-winning multi-disciplinary construction and property consultancy? Are you seeking a company that supports your wellbeing, growth, and career progression? If you answered yes to the above questions, we want to hear from you! We are looking appoint an Associate Civil Engineer - Water Engineering to join our team in Leicester, where the bulk of our water team are based. You'll be joining a supportive network as part of a national team, and can expect to receive valuable training, guidance and genuine scope for career development. Your core responsibilities will include: • Delivering outstanding client service to meet discipline targets., • Leading and coordinating project resources, liaising directly with clients for successful outcomes., • Driving business development through fee proposals, bidding, and commercial project delivery., • Building and maintaining sustainable client relationships across sectors and regions., • Preparing and overseeing designs, technical documents, and reports., • Managing programming, planning, resource allocation, and team utilisation., • Mentoring and developing team members, nurturing talent and fostering a positive culture., • Providing strategic input to grow the Civil Engineering service., • Ensuring full compliance with Health & Safety policies and procedures., • Representing the business at client meetings, networking events, and industry functions., • Leading multi-discipline bids, tenders, and client presentations., • Monitoring and managing the commercial and financial performance of projects and teams., • Promoting cross-discipline collaboration in both business development and service delivery., • Undertaking formal client relationship management (CRM) to secure long-term, profitable work programmes. Find out what it is like to work at Pick Everard here: ___ About You Our Associate Civil Engineer - Water Engineering will have: * Relevant degree with strong skills and design experience in the UK Regulated Water Sector. • Chartered Engineer status (Engineering Council)., • Proven ability to foster a collaborative and confident team environment., • Experience managing complex clients/customers and teams., • Clear and confident communicator (written, verbal, and digital)., • Membership of a relevant professional body (e.g., ICE, CIWEM, IHT)., • Self-motivated, personable, efficient, and enthusiastic., • Strong leadership, critical thinking, and decision-making abilities., • Strong multitasking skills and the ability to meet tight deadlines., • Ability to provide QA governance and ensure consistent standards., • Capability of advising on liability and risk issues., • Commitment to ongoing Continuing Professional Development (CPD). Unsure you tick every box? We still encourage you to apply as your experience might be a great fit for this role or other opportunities in our team. Our nationwide multidisciplinary team of 780+ employees, work collaboratively to deliver outstanding places and spaces that create lasting value for local communities. Through our remarkable history we have established the sound principles of success, and we have the vision and ambition to be even better. We’re committed to creating sustainable communities where everyone feels safe, cared for and valued. We achieve that by encouraging a diverse, welcoming workplace for our people, clients and colleagues. We care about our people and improving our society and that means supporting your ambitions and interests at every level. We will provide you with an inspiring environment in which you will be able to drive real progress and impact in your career. What we offer Providing a balanced, enjoyable career is important to us, and we work hard to make sure everyone feels a valued part of our organisation. You will receive an attractive salary, and amongst other benefits you can also expect: • Agile working., • Career and Professional Development., • Corporate Social Responsibility opportunities., • 26 days’ annual leave + Bank Holidays + option to buy up to 5 days’ additional leave., • Private healthcare, life assurance and healthcare cash plan., • Stakeholder pension., • Professional subscriptions., • Employee Discount Scheme., • Eyecare Scheme. As an equal opportunities’ employer, Pick Everard is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us on our journey. Accessibility We’re committed to helping you perform at your best throughout the recruitment process. If you have a disability or require any adjustments to support your application or interview, please get in touch with us at We’ll be happy to discuss how we can assist you. Agencies We are committed to building and nurturing great relationships with our agency partners. However, this role is being recruited for directly and therefore we are not seeking support at this time. Any unsolicited CV Introductions will not be accepted. #LI-Hybrid

Here at Pick Everard, we are passionate about creating a prosperous and sustainable future, taking a fresh perspective on the built environment. Our core values of professionalism, compassion, drive and positivity are at the heart of everything we do. Do you bring a positive attitude and a willingness to learn, even when faced with new or challenging tasks? Are you driven to make a real impact on projects that shape the communities we live and work in? If you answered yes to the above questions, we want to hear from you! We're looking to appoint a Principal Hydraulic Modeller to join our Water team within our Civil Engineering discipline. This is an exciting opportunity to provide a managing role to a team of technical and modelling colleagues as well as project execution. You'll work on developing solutions to address current and future environmental challenges, including flood risk and wastewater management and catchment strategies, all contributing to the health of our communities and natural water systems. This can can be based at our Leicester, Leeds or Manchester offices. Your core responsibilities will include: • Plan and manage the workload of your technical team to deliver Framework outputs and other projects, effectively providing an overarching support to the wider modelling/technical colleagues., • Provide clear instructions, delegate tasks appropriately, and take accountability for delivered work., • Provide internal project commercial updates and manage project fees and claims., • Responsible for overseeing accuracy and quality., • Provide support as required to the team in the operation and maintenance of hydraulic models, including verification, simulations, tables, workbooks, cards, and outputs for analysis while providing guidance and supervision to others., • Identify model requirements and manage survey procurement and related processes., • Act as a lead client facing representative for project and wider framework engagements., • Engage in learning and development opportunities, supporting the delivery of training opportunities to the wider team., • Support team members in their professional growth, helping to identify and address development or training needs., • Ensure full compliance with Health & Safety requirements, practices, and procedures. About You Our ideal Principal Hydraulic Modeller will have: • Hold a degree in relevant Scientific or Engineering, Water Engineering, or a related discipline (or equivalent experience)., • Chartered member of CIWEM | ICE with minimum four years post qualification experience., • Excellent technical knowledge in building, maintaining and analysis of hydraulic models of varying complexity., • Excellent knowledge of drainage and wastewater networks, asset management, and associated standards., • Able to lead and manage technical teams, including workload planning, delegation, and quality review., • Proficient in relevant modelling software providing support to others as required., • Excellent communication skills, with the ability to work effectively with clients, stakeholders, and multi-disciplinary teams., • Strong organisational skills, with the ability to manage multiple projects and priorities., • Knowledge of survey procurement and data management processes. Our nationwide multidisciplinary team of 780+ employees, work collaboratively to deliver outstanding places and spaces that create lasting value for local communities. Through our remarkable history we have established the sound principles of success, and we have the vision and ambition to be even better. We’re committed to creating sustainable communities where everyone feels safe, cared for and valued. We achieve that by encouraging a diverse, welcoming workplace for our people, clients and colleagues. We care about our people and improving our society and that means supporting your ambitions and interests at every level. We will provide you with an inspiring environment in which you will be able to drive real progress and impact in your career. What we offer Providing a balanced, enjoyable career is important to us, and we work hard to make sure everyone feels a valued part of our organisation. You will receive an attractive salary, and amongst other benefits you can also expect: • Agile working., • Career and Professional Development., • Corporate Social Responsibility opportunities., • 26 days’ annual leave + Bank Holidays + option to buy up to 5 days’ additional leave., • Private healthcare, life assurance and healthcare cash plan., • Stakeholder pension., • Professional subscriptions., • Employee Discount Scheme., • Eyecare Scheme. As an equal opportunities’ employer, Pick Everard is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us on our journey. Accessibility We’re committed to helping you perform at your best throughout the recruitment process. If you have a disability or require any adjustments to support your application or interview, please get in touch with us at We’ll be happy to discuss how we can assist you. Agencies We are committed to building and nurturing great relationships with our agency partners. However, this role is being recruited for directly and therefore we are not seeking support at this time. Any unsolicited CV Introductions will not be accepted. #LI-Hybrid

The Rewards and Benefits on Offer; • Excellent progression opportunities., • Permanent contract from day one., • Friendly and supportive team culture., • Cash Health Care Plan., • Free onsite parking., • 25 days annual leave plus 8 bank holidays., • Extra day holidays after 5 years of service!, • Monday – Friday working hours offering an excellent work/life balance., • Business trips around Europe! The Company you will be working for; MTrec Commercial are proudly representing our industry leading client on their search for an experienced Marketing Coordinator who is fluent in either French or Spanish to join their expending team on a full time and permanent basis. This role is ideal for anyone who is keen to utilise their language skills within a professional working environment. If you feel you have the required skills and experience, then please apply for an immediate response! The Role you will be doing; The Marketing Coordinator will play a key role in supporting both the company’s marketing initiatives and customer engagement efforts. This role ensures smooth day-to-day operations of the marketing department, assists with content creation, event coordination, digital marketing, and reporting, and helps align all marketing activities with the organization’s brand and strategic goals. You will be working 37.5hrs (8.00am to 4.15pm Monday to Thursday) & (8.00am to 3.00pm Friday) Key Responsibilities: Marketing Support: • Assist in developing and executing marketing campaigns and promotional activities., • Coordinate the creation and distribution of marketing materials (email newsletters, brochures, digital ads, social media content, etc.)., • Maintain and update the company website and social media channels to ensure accurate and engaging content., • Support digital marketing efforts, including social media management, email marketing, and analytics tracking, • Conduct market and customer research to identify trends, preferences, and opportunities for growth., • Help organize events, trade shows etc., • Track and report on marketing performance metrics and KPIs., • You will be required to travel around Europe and the UK for marketing events and trade shows. (2/3 times per year) Customer Service • Pro-actively respond to customer queries e.g., order status, order amendments, thereby ensuring a high level of customer service., • Monitor customer accounts and/or order status on a regular basis, resolving problems with potential customer impact e.g., credit blocks, and delivery issues., • Control the delivery process, preparing associated documentation for goods despatch, booking transportation and agreed lead times., • Prioritise and process customer orders. About You; • Fluent in French or Spanish and English., • Marketing Qualification preferred, • 1–3 years of experience in marketing, customer service, or administrative coordination., • Proficiency with marketing software, • Familiarity with social media platforms and digital marketing tools., • Excellent written and verbal communication skills with a customer focused mindset., • Excellent team player, but with the ability to work on own initiative., • High degree of work responsibility and autonomy to achieve deadlines

At HC-One, kindness is at the heart of everything we do across our Dementia, Nursing, Residential and Specialist care homes. Our residents are people with their own stories to tell, and by joining us you’ll have the chance to give something back while helping them live with dignity and purpose. We’re looking for an enthusiastic and committed Care Assistant to join our team. Working under the guidance of a Registered Nurse, you’ll support the physical, emotional and social wellbeing of our residents. This includes personal care such as washing, dressing, hygiene and meals, as well as helping with daily activities in the home. You’ll deliver care that comes from the heart — making sure residents never lose their individuality. Whether you’re supporting someone with limited mobility, offering comfort to a resident who is distressed, or providing compassionate end-of-life care, you’ll always put their wellbeing first. Safeguarding is everyone’s responsibility in adult social care and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken. About HC-One At HC-One, kindness is more than a word—it’s a way of life. We believe that caring for people means caring about what matters most to them, so we can support them to live their best possible lives. To provide the kindest possible care, everyone at HC-One brings and nurtures five key qualities—what we call Kindness the HC-One Way: We are curious—asking questions, seeking to understand. We are compassionate—walking in the shoes of others. We are creative—finding practical ways to make things happen. We are courageous—supporting residents to live the life they choose. And we are dependable—people can always count on us. We champion inclusivity, fostering a workplace where everyone feels valued, respected, and empowered to be themselves. Our diverse workforce helps us learn from one another and better reflect the communities we serve. We welcome applicants from all backgrounds into our HC-One family and prioritise inclusive working practices across everything we do. We are also enhancing the way we support residents through digital care planning. This technology is helping us streamline care, improve outcomes, and make daily tasks more efficient. As we continue to grow our digital capabilities, we’re looking for team members who are comfortable with technology—or open to learning. You'll be supported every step of the way. We care about our colleagues and are committed to supporting your personal and professional development. From the moment you receive a job offer, we aim for the quickest possible turnaround to get you started, with full support every step of the way. With clear career pathways, continuous professional development, and postgraduate programmes, HC-One will invest in your growth—opening up opportunities at regional and national levels. Please note: We are only able to consider applications from individuals who already have the full right to work in the UK. Unfortunately, we cannot offer sponsorship or accept applications from those on a time-limited visa. Applications that do not meet this criteria will not be progressed. Rewards & Benefits You will enjoy access to a huge variety of benefits and services to support your well-being: Great work life balance An hourly rate is subject to experience and qualifications Paid Enhanced DBS/PVG Free uniform During a shift of eight hours or more a nutritious meal will be available Company pension scheme 28 days annual leave inclusive of bank holidays Group life assurance cover Wagestream - financial wellbeing and flexible access to pay as you need it Award-winning learning and development and support to achieve qualifications GP online - a service providing around the clock GP consultation via an interactive app - available to you and your dependents under 16 An opportunity to learn from experienced colleagues as part of an outstanding and committed team Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards An attractive refer a friend scheme of up to £1000 per referral, depending on the role

Exciting Opportunity at our New Community Shop opening in Hendon, Sunderland! Join the Community Shop Revolution: Make a Real Impact as our Lead and Shape the Future About us Community Shops are part of the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may otherwise have gone to waste. The surplus we handle is redistributed through our Company Shop stores, and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we're proud to be a good business doing good. About the role: This position has responsibility for the delivery of Community Hubs programmes and community based initiatives that align in responding to a community needs. You will need to have the potential to solve community-based problems, be ready and willing to create positive changes in our community and to question and rethink concepts, assumptions and practises. You will work closely with internal and external stakeholders demonstrating your leadership, initiative, ability to problem solve and capacity to respond flexibly to unexpected demand. Accountabilities and Responsibilities Operational Ensure that all Health, Safety & Environmental policies and practises are upheld Locally lead and deliver Community Hubs Social Impact and Development services including the promotion and support of communities through development and engagement initiatives Ability to deliver membership drives to broaden Community Hubs Social Impact The delivery of in-house training and development programmes Delivery of effective social programmes with housing providers and more widely across the not-for-profit, social enterprise, public and private sectors with the aim of taking forward new social impact opportunities that maximise the synergistic and financial benefits of joint working Implement, data gather and formulate bespoke projects including the project design, setting budgets, managing resources, and ensuring good knowledge transfer alongside Regional Social Impact & Development Manager Build understanding within both the social sector and beyond Community Shop to developing social impact business offer, continuing to consolidate with Social Impact & Development department Deliver and develop effective Membership practises to ensure access and promotion for service users to Community Shop Colleagues Engage your team both within your department and within other departments to support cross functional and positive working relationships Employ a supportive and high performing culture with consistent delivery, through excellent leadership and motivation, that fully utilises and develops your teams skills and capabilities Keep up to date with information relevant to your department and cascade this accordingly to your team KPIs Consistent and effective membership drive to maximise utilisation of services through Community Store, Hub and Kitchen (35 per week) Written material of good quality standard Good standard effective communication with team regarding implementation of social programmes Electronic and paper filing systems are well organised and maintained All sensitive / confidential information managed with integrity and maturity Requirements Skills and experience Essential : Lead by example and uphold Company Shop Group values at all times To be flexible and adaptable to support the needs of the business Solution focused mind-set; bringing solutions and opportunities A desire to continually focus on your own continued professional development Sound understanding of and experience in social change objectives and strategies Ability to deliver effective training and development programmes Experience in implementing and administering data collection tools Demonstrated capacity to work at a community level; working with multi-faceted, integrated team operational environment. High level experience in shared implementation of social programmes with relevant multi-disciplinary organisations. Highly developed communications skills, strong interpersonal skills. Commitment to achieving high quality, innovative results. Ability to work collaboratively, flexibly and with initiative to fulfil both individual and team performance targets Confident presenter and trainer Confident with Microsoft Office and Excel Well-developed organisational and time management skills High level attention to detail. Ability to simultaneously coordinate multiple tasks and meet deadlines Excellent interpersonal skills Desirable Professional qualification in community or social science discipline Awareness of current issues affecting community based working and how these might impact on the profession Knowledge of recent and relevant educational legislation including related regulations and guidance Knowledge of social science/community development theories and evidence as applied community based setting Full driving licence Benefits Why youll love Company Shop Group Free membership to Company Shop for you and 10 x nominees. Contributory pension scheme. Annual Flu Injections, High Street and Leisure discounts and on-site Parking. Subsidised staff Canteen, Free Tea & Coffee, and Free Fruit Friday Employee Assistance Programme Grocery Aid. Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts. Life assurance benefit Salary - £30'048 Hours - 08:30-17:00 Monday-Friday onsite Location- Community Shop - 31-32 Fawcett Street, Hendon, Sunderland, SR1 1RE If you're ready to embrace a role where innovation meets social impact, apply now to be part of our journey towards a brighter future together and Lead with Purpose-Impact Communities. TPBN1_UKTJ

We are working in partnership with a provider of children’s services and have a permanent opportunity for a Registered Manager based in Sunderland. If successful, you will be overseeing a service that provides support to children with emotional, and behavioural difficulties within a children's home. This is a permanent position working 40 hours per week. This role is open to experienced Registered Managers or Deputy Managers ready to take the next step. Alongside countless benefits and progression opportunities, our client is paying between £44,000 - £52,000 per year. As a Registered Manager your main responsibilities will include: * Ensure each child has a care plan which reflects their emotional, care, education, social, therapeutic, and cultural needs. * Play a key role in all external audits. * Allocate each young person a Key Worker who is responsible for the implementation of their care plan. * Build relationships with parents, carers, and other professionals in relation to the support provided to each child. * Manage budgets effectively and in line with company policy. * Ensure staffing levels and competencies meet the requirements of the home and its residents. * Ensure new staff receive an induction and that each member of staff has a personal development plan. * Maintain up-to-date knowledge of the statutory and procedural framework for residential care and communicate this to the wider team. * Overall responsibility for the service and the main point of contact for third-party organisations and governing bodies. Our client is offering a whole range of benefits, including: * Bonus Scheme * Flexible working hours (start/finish times/working from home) To take the next step in your career, apply today for a conversation with our Residential specialist Tom Lane. Not for you? Refer your friends and family and as our way of saying thank you, we will give you a referral bonus

Corporate Social Responsibility Coordinator. You can also share this vacancy with your network using a number of social media platforms.