Sales Administrator
9 days ago
Tonbridge
Sales AdministratorStaplehurst Monday to Friday 8.30am - 5pm £28,000 - £30,000pa KHR are working with a successful and growing UK distributor are seeking a Sales & Operations Administrator to join its busy team. This varied role combines customer service, sales order processing, logistics coordination, and compliance-led administration, playing a key part in ensuring smooth end-to-end order fulfilment and high-quality customer support. Roles and Responsibilities • Providing excellent customer service via phone and email, handling enquiries and resolving issues efficiently, • Processing sales orders, quotations, acknowledgements, delivery notes, and related documentation, • Maintaining CRM/ERP systems, order trackers, logs, and accurate customer records, • Coordinating deliveries, collections, returns, credits, and courier documentation, • Liaising with Sales, Warehouse, Operations, Quality, and Management teams, • Supporting purchase orders, stock processes, and general sales administration, • Maintaining accurate, audit-ready records in line with company procedures and quality standards, • Ensuring documentation is correctly filed, accessible, and compliant, • Supporting continuous improvement across sales, customer service, and operational processes, • Providing general administrative support across the business Candidate Profile • Experience in customer service, sales administration, or office support, • Strong attention to detail and excellent organisational skills, • Confident communication skills (phone and email), • Ability to manage multiple tasks and priorities effectively, • Proficiency in Microsoft Office (Outlook, Excel, Word), • Experience with CRM/ERP systems (desirable), • A proactive, reliable, and customer-focused mindset Benefits • Full product training and ongoing support, • Modern office environment, • No weekends or bank holiday working, • Company pension, • 28 days holiday, • Free onsite parking, • Regular team social events, • Childcare voucher scheme JBRP1_UKTJ