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The MI and Reporting Manager will lead the development, delivery, and continuous improvement of management information (MI), performance dashboards, and compliance reporting across the Welsh Water contract. This role is pivotal in ensuring data-driven decision-making, operational transparency, and contractual compliance. • Design and maintain KPI dashboards and MI reports to support operational, commercial, and HSEQ teams., • Maintain high standards of data quality and integrity within the relevant databases. within the BI Reporting database, • Ensure real-time visibility of performance metrics via live systems accessible to Welsh Water and internal stakeholders, • Produce monthly and quarterly reports summarising compliance with the contractual obligations., • Interrogate and interpret large volumes of data to identify, support and challenge business opportunities, • Support governance reviews and steering groups by providing detailed performance insights and audit-ready documentation., • Translate business requirements into specifications for new solutions, • Attention to detail: A meticulous approach is vital for identifying and correcting anomalies that could affect reporting results, • Time Management: The ability to manage workload and prioritize tasks to meet deadlines is important., • Teamwork & Collaboration: Interpersonal skills to collaborate with others and deliver solutions effectively are valuable., • Analytical & Problem-Solving Skills:, • The ability to analyze complex data, identify discrepancies, and interpret findings to support business decisions is crucial., • Communication Skills:, • Strong verbal and written communication skills are necessary for interpreting client requirements and presenting data insights clearly to stakeholder, • Network hardware configuration and troubleshooting, • Wireless network Systems, • Printing technologies, • A very analytical mind, able to tackle a problem from different angles and make decisions quickly, • Strong communication - good written and oral communication skills, • Excellent interpersonal skills, • Ability to present ideas in business-friendly and user-friendly language We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

As a Reinstatement Manager, you will be responsible for managing reinstatement teams working as part of our client’s contract. Working to meet the needs of the client, you will provide technical expertise and experience, as part of a team, to deliver a first-class service to our customers. You will be able to engineer solutions on site and focus your teams on completing work right first time. You will work with the scheduling team ensuring programmes are managed and delivered accordingly. You will provide support to ensure that the company’s work is effectively completed through communication with internal and external customers, as well as the management of the business and client database systems. We are looking for someone to: • Have operational responsibility for the reinstatement teams and their in-day activities, • Organise labour in the most cost-effective way, including recruitment, disciplinary action, wages and absence management, • Manage all other resources e.g. materials and plant, • Carry out team briefings with teams on a monthly basis, • Coach and develop staff to reach their potential; ensuring a fair and consistent culture with the teams, • Manage the defect programme and ensure that KPIs are met and Highway Meetings are attended, • Use GARD (smartphone system) to check quality of the work and drive out the wrong behaviours, • Liaise with the Support Services and Streetworks Team to ensure that FPN and Section74 liabilities are managed, • Complete Team Inspections, to ensure a high level of Compliance with a real focus on quality and first-time reinstatement, • Be a Health & Safety Representative, which will include undertaking health & safety inspections in and around the workplace, raising health & safety related matters with management and investigating reportable accidents or incidents as and when they occur, • Strong knowledge of NRSWA and reinstatement standards, • Experience managing reinstatement operations (backfill, tarmac, surfacing teams), • Proven leadership and team management across multiple sites, • Effective planning, scheduling, and resource management, • Strong focus on H&S compliance, quality, and customer service, • Commercial awareness — cost control, job costing, and subcontractor management, • Excellent stakeholder and client communication, • Analytical, organised, and solution-focused under pressure We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Point of contact for client liaison, interact with Depots to produce maximum productivity and utilisation of plant, equipment and resources. Oversee all day-to-day activities on client schemes and relay back to Depot managers on requirements and progress. Key Result Areas • GTM Point of contact for Client – NPS / DCWW, • Attend client site visits / complete site surveys, with client or HA, • Undertaking desktop surveys where required, • Support the Client with Cad Request’s and work with the CAD Team with verification of CAD Drawings, • Monitor Client Programme against works booked in via Central Hub / DCWW Planner, • Attend and lead on Programme meetings, highlighting any potential requirements, • Responsible for compliance checks to ensure all forms on TM are completed legibly and returned to the relevant department. Any paperwork / apps which are missing, to be chased up with the operative and highlighted to relevant Depot Manager, • Primary escalation for all site issues, • Ensure 24/7 call out service is always available via the Rota system already agreed and any work delivered outside of Normal working hours have been handed over to the nighttime Supervisor or weekend call out supervisor. o Must partake in the on-call rota for weekend and nights escalation, • Responsible for the delivery of team-compliance briefs to subcontractors., • Attend weekly Ops Meeting and lead with update on client (DCWW) work., • Liaise with clients regarding site queries and support TM Operatives (subcontractor or DLO) with any site queries, work with depot managers for any further requirements., • Chase clients for ETA’s and site attendance if required., • Responsible for liaising with subcontractors for assistance with works and final handover of documents, eg. site brief., • Support with the daily handover to night shift, including organising the allocation, • Attend and be proactive on client program meetings, highlighting any potential requirements., • With NPS collate and report on operational site related incidents (ie lights down) weekly to understand root causes and eliminate where possible., • Self-organisation and prioritising – job holder should demonstrate the ability to organise their work in such a way that tasks are completed accurately and on time, • Record keeping – job holder should be able to demonstrate records of work undertaken and completed as well as work in progress, • Use of work tools – job holder should demonstrate competence using all work tools, • Initiative and confidence – job holder should be able to demonstrate a willingness to contribute new ideas to improve things and should be able to determine when to refer a matter to someone else or whether to deal with it themselves, • Relationship Management / Attitude, • Job holder should have the ability to calmly and concisely discuss any problems or complaints and solve them without getting drawn into a conflict with either a client, member of public or operative. We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

As Head of Operations, you will take overall responsibility for the operational delivery of the Dŵr Cymru Welsh Water contract. You will lead all operational areas, including direct delivery and reinstatement activities, through the line management of Operations Managers and Reinstatement Operations Managers. You will oversee subcontractor performance, ensure operational programmes are delivered safely and efficiently, and drive continuous improvement across all delivery areas. A crucial part of your role will be to own the operational safety of our delivery teams and ensure full compliance with all health, safety, welfare, and environmental requirements. You will work closely with the client to support the achievement of Outcome Delivery Incentives (ODIs), maintain the contract’s committed SLAs, deliver consistently high levels of customer satisfaction, and ensure the contract achieves its P&L targets. You will also liaise closely with planning, customer, Streetworks, commercial, and safety advisors to ensure seamless programme delivery and effective client engagement. • Provide overall leadership of all operational delivery areas within the Welsh Water contract., • Line manage and develop Operations Managers and Reinstatement Operations Managers, ensuring clarity of roles, accountability and performance., • Own the operational safety of all delivery teams, ensuring that risk is well managed and that safe systems of work are embedded in all activities., • Oversee and manage subcontractor performance, ensuring safe, efficient, and cost-effective delivery., • Ensure all work is carried out in full compliance with health, safety, welfare and environmental regulations., • Liaise effectively with the Support Services Manager to ensure planning, customer, streetworks, commercial, and safety advisors are linked into and integrated seamlessly with delivery., • Maintain compliance with Welsh Water technical standards and specifications and Network Plus quality systems., • Work collaboratively with the client to deliver operational programmes that support achievement of ODI targets and committed SLAs., • Ensure adequate levels of labour, materials, plant and subcontractor resources are maintained to meet client requirements., • Monitor customer service standards, addressing any issues proactively and embedding a right-first-time approach., • Engage directly with customers where required to resolve complex or escalated issues, ensuring that Welsh language preferences are respected., • Take accountability for achieving contract P&L targets, including monitoring costs, productivity, and value recovery., • Provide strong commercial awareness, supporting the commercial team in effective cost capture, billing, and reporting., • Motivate, coach and develop teams, ensuring training needs are identified and delivered., • Share best practice across operational areas, driving efficiency, performance and continuous improvement., • Deputise for the Contract Director and input to NPS executive meetings / reports as required., • Proven senior leadership experience in utility operations (clean water preferred)., • Experience of managing large operational teams, including line management of managers., • Strong experience in subcontractor management., • Commercial acumen and a track record of delivering against P&L targets., • Strong client-facing and collaborative working skills, with a track record of building positive relationships., • Relevant qualifications and authorisations., • Supervisor Street Works Qualification (NRSWA)., • Deep excavation knowledge and experience., • Health & Safety qualification (e.g. SMSTS, NEBOSH, IOSH) – desirable., • Excellent communication, leadership and people management skills., • Awareness of and commitment to Welsh language and cultural requirements in service delivery., • Proficiency in IT systems including Microsoft Word and Excel., • Full UK Driving Licence. We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Important notice In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy. We’re looking for a passionate and proactive individual to join our team in Mid and South Wales. The portfolio stretches from the Cambrian Mountains in Mid Wales to Aberdulais on the fringe of Neath and Swansea and further south onto Gower (Britains first Area of Outstanding Beauty). The portfolio's community hub is based at Aberdulais - one of Britain’s earliest industrial sites, now operating as a vibrant community hub. The site features over 400 years of history, including the iconic waterfall, waterwheel, and tinworks. The site is open to the public two days a week with the support of a great volunteer team. You will work out of Aberdulais but reaching out into our communities and connecting them with nature. We'll welcome full time and part time applications. This role is required to work with vulnerable groups including children and any offer of employment or volunteering is subject to a satisfactory enhanced DBS check. Yn unol â’n polisi adleoli, byddwn yn rhoi blaenoriaeth i ymgeiswyr sydd ‘dan rybudd dileu swydd’ ffurfiol. To view the rest of the advert in Welsh, please see attached document. What it's like to work here You will be part of a 'Restore Nature' team with ambitious plans to increase natures fortunes in some of the most beautiful and dramatic landscapes in South Wales. You will be supported by the General Manager and the Visitor Operations and Experience Manager and your work will also assist in the National Trusts wider ambition to work more closely with partners in the South Wales valleys towns. What you'll be doing As part of a small team you will lead on community engagement across the portfolio but with particular focus on our neighbouring urban areas of Swansea, Neath and Merthyr - creating valuable partnerships and opportunities for people to get involved in our conservation work. Our nearby farm (Ty Mawr) is home to a skills hub where we host opportunities for people to get involved in hands on conservation work. You will use this as a key resource in your role and using it as an opportunity for us to engage with our communities on 'their terms'. You will play a vital role in connecting local schools, colleges, groups, and communities with meaningful access to Aberdulais and our busy access sites on Gower. You will also work with key partners such as our collaboration with St Giles Cymru. Who we're looking for Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: • understanding of good community engagement and participatory practice, • understanding of good practice in engaging and managing volunteers, • delivers team priorities with excellent organisational and planning skills, • experience of improving and innovating processes, systems and creating new opportunities for volunteer and community engagement, • the ability to coach and support others, and to work collaboratively across teams., • a strong understanding of community engagement, participatory practice, and volunteer innovation., • experience in increasing community participation and developing inclusive opportunities., • excellent communication and relationship-building skills., • the ability to coach and support others, and to work collaboratively across teams., • confidence in using data and insight to guide decisions., • knowledge of relevant legislation including safeguarding, GDPR, and equality. The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too. • Substantial pension scheme of up to 10% basic salary, • Free entry to National Trust places for you, a guest and your children (under 18), • Rental deposit loan scheme, • Season ticket loan, • EV car lease scheme, • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts, • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria., • Flexible working whenever possible, • Employee assistance programme, • Free parking at most Trust places

Assistant Transport Team Manager Were looking for an enthusiastic and motivated Assistant Transport Team Manager to join our Wigan Distribution Centre. In this key role, youll support the Transport Team Manager in co-ordinating daily transport operations and people processes that keep our fast-paced

A wonderful opportunity has just been presented to us here at Leaders in Care, for an experienced residential support worker / manager to relocate to a gorgeous holiday destination in the Channel Islands, to join the team as a Shift Lead for a Residential Children's Home. Leaders in Care are offerin

As Specialist Support Care Manager, you will help lead a dedicated team in delivering exceptional, person-centred care to vulnerable adults. You will be a passionate and experienced professional with a background in supporting individuals with learning disabilities, Autism, and challenging behaviour

As the Technical Sales Support & Content Manager, you will play a key role in developing promotional and technical materials that support the Commercial Manager and strengthen the connection between the company and its clients. In this role, as the Technical Sales Support & Content Manager will crea

As Specialist Support Care Manager, you will help lead a dedicated team in delivering exceptional, person-centred care to vulnerable adults. Support the Registered Manager and lead operations in their absence. Promote independence, dignity, and well-being through tailored support.

Business Development Manager – Telecoms / Mobile Sales Location: Hybrid – Home-based with travel to Swansea HQ (once a week) Salary: Up to £35,000 basic (DOE) + £400 monthly car allowance + Uncapped Commission Hours: Monday to Friday, 8:30am–5:00pm (no evenings or wee

As the Technical Sales Support & Content Manager, you will play a key role in developing promotional and technical materials that support the Commercial Manager and strengthen the connection between the company and its clients. In this role, as the Technical Sales Support & Content Manager will crea

Business Development Manager Telecoms / Mobile Sales. The Role As a Business Development Manager, youll be responsible for driving new business growth across the UK. Build strong, long-term customer relationships that support repeat business and.

A growing client of ours are seeking an experienced 3rd Line Support Manager to join them.

Business Development Manager Telecoms / Mobile Sales Location: Hybrid Home-based with travel to Swansea HQ (once a week) Salary: Up to £35,000 basic (DOE) + £400 monthly car allowance + Uncapped Commission Hours: Monday to Friday, 8:30am5:00pm (no evenings or weekends) Are you a driven B2B s

A growing client of ours are seeking an experienced 3rd Line Support Manager to join them.

As Specialist Support Care Manager, you will help lead a dedicated team in delivering exceptional, person-centred care to vulnerable adults. You will be a passionate and experienced professional with a background in supporting individuals with learning disabilities, Autism, and challenging behaviour

As the Technical Sales Support & Content Manager, you will play a key role in developing promotional and technical materials that support the Commercial Manager and strengthen the connection between the company and its clients. In this role, the Technical Sales Support & Content Manager will create

Role and Responsibilities Support the Registered Manager and lead operations in their absence Deliver high-quality, person-centred care for adults with complex needs Guide and develop staff through supervision, training, and mentoring Collaborate with specialist teams and external professionals Main

The Customer Support Manager will lead, train, and mentor the help desk team, ensuring all customer queries are resolved to a high standard. Customer Support Manager - Intellectual Property (SaaS). Customer Support Manager - Intellectual Property (SaaS).

Job Description Full job description As Specialist Support Care Manager, you will help lead a dedicated team in delivering exceptional, person-centred care to vulnerable adults. You will be a passionate and experienced professional with a background in supporting individuals with learning disabili

Job Description Full job description As Specialist Support Care Manager, you will help lead a dedicated team in delivering exceptional, person-centred care to vulnerable adults. You will be a passionate and experienced professional with a background in supporting individuals with learning disabili

Sexual Assault and Abuse Support Service Buckinghamshire and Milton Keynes (SAASSBMK) provides support to anyone over the age of 16, regardless of gender, religion, ethnicity, sexuality or socio-economic background, who has experienced sexual violence. The postholder will be responsible for supporti

Our client is seeking a Home Interiors Support Manager to oversee the day-to-day operations of the retail showroom within the Home Interiors Centre. This full-time role involves working closely with the Department Manager, Supervisors, and Assistant Managers, ensuring the retail environment meets hi

A Target Validation Engagement Support Manager should expect to spend approximately 80% of their time communicating with some of the world’s largest and most influential companies via calls and email, 10% of the time on continuing education as SBTi standards and validations evolve, and 10% of tim

Job Title: Engineering Support Manager. My client is seeking a highly organised and proactive Engineering Support Manager to join their team. If you're ready to support a dynamic FM team and contribute to its success, please submit your CV or call Jess on (phone number removed).

Successful partner support managers who demonstrate a desire and ability to sell may be considered for lead positions plus a wide variety of sales and support positions in our company. The Partner Support Desk manager Cloud job role is key to extending our “Worry Free Experience” to our NEC UNIV

Your focus as Regional Support Manager will be to support the Regional Director to manage a region/group of care homes to ensure achievement of performance targets together with optimum operational efficiency. We know how hard our teams work, and we’re here to celebrate and support you every step

Quality Assurance – Work with key colleagues to manage the provision of formalities and administrative support, ensuring accuracy, efficiency and adherence to the firm’s policies and procedures. Process Development – Implement and document patent support processes and procedures, leveraging te

At Support Revolution, we help organisations break free from overpriced software support and forced upgrades, slashing maintenance costs while delivering superior service. Support payroll, benefits, and HR system accuracy. Note: Support Revolution does not accept unsolicited CVs from agencies.

This pivotal role blends office management, social media engagement, NVQ candidate support, and member services support. Supportive, collaborative team culture within a smaller organisation. ASESA is dedicated to supporting the Asbestos removal industry throughout the UK.

We are seeking a Senior Customer Support Manager to lead the Customer Support function for ClickTech’s new EdTech platform, Hub. Senior Customer Support Manager. Senior Customer Support Manager.

We’re looking for an organised and creative Marketing Campaign Manager to partner with our Head of Marketing and play a key role in driving the strategic growth of Support Revolution. At Support Revolution, we help organisations break free from overpriced software support and forced upgrades, slas

A leading European IP firm is seeking a Senior Manager to oversee the UK patent support team.

Service Manager – UK & Ireland & Nordics (Technical Customer Support). Service Manager – UK & Ireland & Nordics (Technical Customer Support). We support healthcare facilities in the fight to protect patients against hospital acquired infections, which are a leading cause of morbidity and mortali

To support the Childcare Development Managers in ensuring that our childcare services provide and safe and stimulating opportunities for play, whilst working in line with the standards set out by CIW (Care Inspectorate Wales) and Playworks preset Policies and Procedures. Support the Club Manager in

Bid Manager - Strategic Support. Bid Manager - Strategic Support. While the core focus is on strategic related work, the Bid Manager may occasionally support the Client Opportunities channel during peak periods.

We are looking for Residential Support Worker for maternity cover ,who shares the same values as we do? Our Residential Support Workers receive specialist training in respect of early trauma, CSE, HSB, Children’s rights and participation. Established in 1993, CareTech is a leading nationwide socia

Reportable to: Camp Manager, Area Manager and Central Office. Support/Deliver Induction Training and oversee the Set-Up days ahead of Camp. Update and communicate with Area Managers and Central Office on a daily/weekly basis.

We are looking for Bank Residential Support workers to join our team! Who share the same values as we do? Our Residential Support Workers receive specialist training in respect of early trauma, CSE, HSB, Children’s rights and participation. We are committed to safeguarding and promoting the welfar

As a Reinstatement Manager, you will be responsible for managing reinstatement teams working as part of our client’s contract. You will provide support to ensure that the company’s work is effectively completed through communication with internal and external customers, as well as the management

You will be a key support for the General Manager, taking the helm when they are not around and taking the lead on some areas of the business. Assistant Manager - Withington. What we offer our Assistant Managers:.

The Assistant Manager acts as a responsible first aider and is always on hand to speak with parents, staff or central office personnel, working alongside the Site Manager to ensure operating procedures and policies are followed correctly. Assistant Manager - Nationwide. We know market-leading progra

This role is Hybrid with 3 days a week on site is required at our Liverpool SiteThe Role:Lead day-to-day HR Service Centre operations for Tier 1 across more than 20 EMEA countries, ensuring accurate and timely support for employees, managers, and HR stakeholders throughout the full employment lifecy

As an Assistant Manager you will be helping the General Manager maintain our high standards, never settling for second best and making sure that everyone leaves your restaurant happy. We are now looking for a confident, passionate and genuine Assistant Manager to help lead our team as they take on t

At Cambian Group, you’re not just working - you’re shaping futures, furthermore as a Support Worker based within West Midlands every moment you spend with our young people (ages 8–18) helps them feel safe, valued and supported. As a Support Worker you will support young people with t

Conduct regular staff performance reviews along side Resort Manager. Reporting to the Resort Manager you will be assisting with the management of the Childcare, Waterfront and Sports departments. Would you like the opportunity to combine work with travelling? Mark Warner invites you to join our team

Support the GM in daily operations and KPIs.