Support service manager jobs in London - Page 10Create job alerts

The Department for Business and Trade (DBT) has a clear mission - to grow the UK economy. The Digital, Data and Technology (DDaT) directorate develops and operates tools and services to support us in this mission and is seeking a Platform Test Lead experienced in test automation (PaaS/SaaS), coding (Python or Java), test frameworks & BDD (e.g. Gherkin/Cucumber), CI/CD pipelines, containerisation (Docker/Kubernetes), cloud platforms (AWS preferred), and infrastructure-as-code (e.g. Terraform). London £65,826 to £81,674, National £62,103 to £78,054 plus £17,991 annual pension contribution. 40% to 60% hybrid working. As Platform Test Lead, you will play a critical role in ensuring the DBT Platform is robust, secure, and scalable by embedding quality assurance into its design and delivery. You'll lead the development of platform-wide test strategies, support automated testing across infrastructure and services, and collaborate with technical leaders to drive continuous improvement. This role supports DBT's digital transformation goals and contributes to the strategic evolution of the platform. Role Overview of the Platform Test Lead: This is a technical and strategically critical role within our Technology portfolio at DBT, overseeing a platform that supports internal and external services. You will lead the evolution of the DBT Platform's testing strategy, ensuring it is robust, secure, scalable and efficient. You will work closely with platform engineers, technical architects, cyber security and service teams to embed quality assurance into the platform's design and delivery. You will play a key role in shaping how we test and assure platform capabilities, bringing your experience of test automation, infrastructure testing and DevOps practices. You'll work across DDaT to understand future needs and help teams validate and deliver against them. You'll also contribute to platform governance and technical decision-making, ensuring testing supports strategic goals. This is a technical leadership role requiring experience with cloud-hosted platforms. The successful candidate will be well-versed in implementing and optimising automated testing, deployment pipelines, and performance metrics like DORA. You will have an understanding of emerging technologies, enabling you to guide innovation and resilience across the platform. You must have a proven track record of leading test engineering for large-scale platform operations or infrastructure products, ensuring stability, scalability and strategic alignment with organisational goals. Main responsibilities for the Platfrom Test Lead: • Lead the design, implementation, and continuous improvement of automated test frameworks for platform components and services., • Define and own platform-level test strategies, including integration, performance, security, and end-to-end testing across multi-account environments., • Collaborate with Platform Engineers, Technical Architects, and Cyber SMEs to ensure testing supports platform priorities., • Drive improvements in deployment testing, enabling faster, more reliable releases with reduced support burden., • Support FinOps and observability initiatives by ensuring test coverage includes cost-impacting behaviours and performance metrics., • Champion testability in platform design, simplifying environment setup and enabling self-service testing for service teams., • Coach and mentor engineers in test automation, quality assurance, and continuous delivery practices., • Proven experience in test automation for infrastructure and platform engineering, including maturing PaaS/SaaS products., • Strong coding skills (Python or Java), with experience building reusable test frameworks, utilities, and using BDD approaches (e.g. Gherkin/Cucumber) for collaborative testing., • Hands-on experience with CI/CD pipelines, containerisation (Docker/Kubernetes), cloud platforms (AWS preferred), and infrastructure-as-code (e.g. Terraform)., • Familiarity with observability and performance testing tools (Datadog, ELK, Grafana, Locust, JMeter), plus an understanding of cyber security testing principles and logging requirements., • Knowledge of platform engineering patterns (g. sidecar architecture, secure base images, technical contracts). Alongside your salary, DBT contributes £17,991 towards you being a member of the Civil Service Defined Benefit Pension scheme. • Learning and development tailored to your role, • An environment with flexible working options, • A culture encouraging inclusion and diversity, • Civil Service Pension with an employer contribution of 28.97% If you would like to find out more about the role, the Platform Engineering team and what it's like to work at DBT, we are holding a Hiring Manager Q&A session for this role where you can virtually 'meet the team' on Wednesday 25th February at 12.30pm. Follow the Apply button to book your spot on the advertisers site.

Support Coordinator We’re looking for an enthusiastic and motivated individual to join the Croydon Team in London. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke. Position: S11352 Stroke Support Coordinator Location: Home-based, Haringey. However, regular travel will be required as part of this role (will include team meetings or other work-related meetings) Hours: Full-time, 35 hours per week Salary: Circa £28,300 per annum (inner London weighting £3,950 per annum or outer London weighting £2,457 per annum may be applied in accordance with where you live) Contract: This is a Maternity Cover role for 12 months, until 26 April 2027. Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 27 March 2026 First Interview (online): Friday 3 April, via Microsoft Teams. Second Interview (face to face): Thursday 9 April, London EC1V 2PR The Role Reporting to Service Delivery Coach, key responsibilities will include: • Organise and facilitate effective service communication for the benefit of stroke survivors and carers in understanding and achieving their goals., • Ensure that timely, confidential and accurate records are kept on the CRM data base and all data is in line with the retention policy and GDPR compliant. You will have experience in: • Providing person centred support to empower vulnerable people or people with a disability or long-term health condition and their carers, • Nurturing emotional resilience needed to handle a variety of calls, potentially dealing with complex and challenging situations whilst working in your own home To fulfil the role, you must be a resident of the UK and have the right to work in the UK. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It’s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Delivery Manager / Operational Lead - Client Onboarding / KYC - Fintech / Payments £650-675 p/d (inside ir35 via umbrella) , 1-2 days p/we in London On behalf of our leading payments provider / fintech client we are looking for a Delivery Manager who has a hybrid skillset across delivery / operations / product management as this role will be working in a small team. The cllient have Salesforce Service Cloud as their CRM platform. This person will be responsible for managing any non-standard queries around client onboarding which may related to AML / KYC and liaise with other teams in the business (such as risk) if required. There will be elements of backlog management, release management, workflow creation and providing operational effectiveness. There will also be a project of work where they look at their client onboarding / customer service desk experience for the future, you will help support what good looks like, new target operating models, process change and transition plans. This client works within an Agile framework, so experience around scrum / sprint ways of working will be needed. Experience Required:- Proven record of working on client onboarding initiatives (this is essential)- Experience around financial crime and KYC- Background as a Delivery Manager, BA or Product Owner and hybrid in approach- Must have financial services experience, ideally within fintech or payments- Any experience of Salesforce (ideally Service Cloud) would be useful- Strong stakeholder management and personable in approach - Must be able to work 1-2 days p/w in Central London Due to us anticipating high volumes of responses to this advert we will not be able to reply to direct messages and can only speak to candidates that are selected to move forward for this role. Please kindly apply to the link in the first instance. Thanks Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Location: Portsmouth (On Site)Competitive Salary & Package (Dependent on Experience) Career Level: Associate Manager (CL8) Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for. Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application. This role requires British national only. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO. The Network Operations Engineers is accountable for the successful operations and support of the Client Network and underlying infrastructure. The selected individual will be part of a national team providing national and international support to the Accenture Aero & Defence Space client. The Network Engineer’s role is to ensure the stability and integrity of in-house data, LAN & WAN, and wireless network services. This is achieved by planning, designing, and developing local area networks (LANs) and wide area networks (WANs) across the organization. In addition, the Network Engineer will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyse and resolve network hardware and software problems by participation in the client Service Management processes. Ensuring any issues are resolved in a timely and accurate fashion in alignment with agreed SLA’s. Key Responsibilities: o Plan and execute in depth technical activity. o Influencing the direction of activities/plans and providing technical insight and guidance to others. o Investigate and help resolve issues on customer’s network and IT environment and using agreed troubleshooting methodologies. o Manage network support cases to enable fast resolution that exceeds our customers’ expectations. o Ensuring accurate recording of all cases using the Company’s ticket management tool and closing within agreed timeframes. o Using the central document repository, to ensure knowledge sharing across the team and enable best practice. o Supporting and taking ownership of ad-hoc projects to develop the capabilities of the Ideal Service Centre. o Supporting wider team with knowledge share, via knowledge base communications (emails, how-to guides etc.) and contribution at team meetings. o Participation in the on-call and shift rota, this is an onsite delivery-based role. #LI-EU

An exciting opportunity has arisen for an experienced IT professional to join our IT & Systems Department. We are looking for a confident Senior DevOps Engineer to work with our DevOps team and newly formed Project Management Office supporting projects and provide applications support. Your day-to-day responsibilities will involve working with both on-premise and Azure cloud database infrastructure, managing SQL-related queries, automate daily tasks where necessary and resolve complex issues between applications and databases. You will collaborate with stakeholders and deskside support teams to deliver DevOps support across all company core and non-core IT systems. This includes user management, system upgrades, patching, release activities, and resolving system faults. There is a need for candidates to be able to design systems and support the road-map development of applications under the Project Management Office. Technical skills required: SQL Server, Database management and optimisation, OneAdvanced ProSolution/ProSuite, APIs, systems integration, Microsoft Azure DevOps, SharePoint. The ideal candidate will hold Azure and DevOps accreditations and have experience working within a large Further Education college in a Senior DevOps Engineer, MIS Manager, or similar role. MAIN PURPOSE OF JOB To support the management, development, direction, and delivery of IT DevOps services and projects as part the Project Management Office and IT Operations. The post holder will support the development of the DevOps Application Engineers and provide 3rd line support across all company applications to ensure staff and students receive the best experience during teaching and learning. DUTIES AND RESPONSIBILITIES • Act as technical architect for applications services to support the company IT and digital strategy., • Support delivery of PMO projects including building of the new Data Warehouse, • Act as the company technical specialist for MIS systems, currently OneAdvanced ProSolution: take responsibility for integration, patching, optimisation and support., • Create, configure, maintain and support company databases, • Maintain a library of documented code and configurations to ensure applications, system integration and processes can be maintained by others., • Support the technical implementation of the DevOps function, including Microsoft Azure DevOps., • Provide applications support for all comapny core and non-core IT systems, working with business owners and suppliers for system upgrades, patching, releases, and fault resolution., • Lead the Extract, Transform, Load element of the company data warehouse and ensure databases are optimised., • Provide platform support for all applications and operating systems, including system builds and upgrades, patching, releases and fault resolution - with a deep understanding of a number of technologies including SQL server, MySQL, PostgreSQL, Microsoft Dynamics365, ProSuite, Canvas, • Work as part of the DevOps resolver team to resolve incidents by priority within agreed OLAs as logged in the ITSM Service Desk system, liaising with 3rd parties as required., • When required provide out of hours support for major incidents and upgrades as required (Time off in lieu applies)., • Ensure applications are documented, configured, monitored, and updated to limit technical debt., • Work with colleagues to plan and deliver technology applications projects including the update of documentation., • Work with DevOps Infrastructure colleagues to ensure platforms are built, upgraded, and optimised for peak application performance., • Provide 3rd line applications support to all colleagues across the company., • Accurately record and update service requests, problems and change requests using the ITSM system., • Act as a permanent member of Technical Change Board., • Mentor the DevOps Applications Engineers to improve their knowledge and skills., • Work with the Head of DevOps to create the Skills matrix and ensure all DevOps applications engineers are trained to the required level., • Act as project lead when required, ensuring skills matrix is updated and colleagues are trained to the required level., • Deputise for the Head of DevOps where necessary., • Support company activity including Exams and maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner., • Challenge the accepted way of working within the company and encourage colleagues to think differently and innovatively., • Look for opportunities to automate processes with the aim of driving down repeated incidents or time spent on routine task. This is a full time, permanent position, based primarily at our Watford site with travel between our other sites as required (hybrid working pattern available). The closing date for applications is Friday 20th March 2026. You'll have the full support of a dynamic team and opportunities to bring your ideas to the role. Training and development are at the heart of everything we do so you'll be actively encouraged to upskill. You can access a wide range of discounts and benefits including a cycle-to-work scheme, free on-site parking, generous pension, generous holiday scheme, time off at Christmas, early finishes on a Friday and the opportunity to work from home. Connect2Employment is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Employment is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Core Cloud Delivery Manager12 months, scope to extendHybrid, London Inside IR35 Active SC would be advantageous Public sector experience required The Delivery Manager is accountable for the end-to-end delivery of the clients Core Cloud services, ensuring platforms, products, and supplier outcomes are delivered on time, within tolerance, and to production-grade standards.This is not a ceremonial Agile role. It is a hands-on delivery leadership position operating in a high-assurance, multi-supplier, politically visible environment. You will be expected to control risk, expose reality early, and keep delivery moving despite ambiguity, dependency churn, and security constraints.Key ResponsibilitiesDelivery & Execution Own delivery across one or more Core Cloud workstreams (platform, migration, security uplift, tooling, or service onboarding). Translate strategy, roadmaps, and funding intent into executable delivery plans with clear milestones, dependencies, and tolerances. Drive delivery through discovery, alpha, beta, and live phases without losing momentum. Actively manage delivery risk, technical debt, and operational constraintsStakeholder & Governance Management Operate confidently across senior stakeholders, leadership, architects, security teams, and commercial functions. Run delivery governance forums with clarity and pace, focusing on decisions, not theatre. Provide clear, honest delivery reporting (RAG, risks, mitigations, forecast confidence). Challenge optimism bias and escalate early when delivery is at risk.Multi-Supplier & Team Leadership Coordinate delivery across multiple suppliers and internal teams, ensuring clear ownership and zero gaps. Enable engineering teams by removing blockers rather than adding process drag.* Foster a delivery culture that values predictability, quality, and operational readiness.Agile, Lean & Assurance Alignment Apply Agile pragmatically using Scrum, Kanban, or hybrid approaches as appropriate. Ensure delivery aligns with GDS Service Manual, assurance gates, and NCSC expectations.* Balance speed with assuranceFinancial & Commercial Awareness Track delivery against funding envelopes and call out burn-rate risks early. Support commercial governance, change control, and scope management.* Ensure value is demonstrable, not implied.Essential Skills & Experience Proven experience delivering large-scale cloud or platform programmes in complex environments. Strong background in public sector digital delivery, ideally within central government. Demonstrable experience managing multi-supplier delivery under tight assurance constraints. Comfortable working with cloud platforms (AWS) and understanding modern DevOps delivery models. Strong grasp of delivery metrics, forecasting, dependency management, and risk control. Confident communicator who can challenge senior stakeholders constructively.* Experience working under security, compliance, and regulatory constraints.Desirable Experience Experience delivering or operating core cloud, shared platforms, or landing zones. Familiarity with public sector governance, GDS assessments, or cross-government platforms. Exposure to FinOps, platform reliability, or live service operations. Experience supporting migration programmes or large-scale onboarding.Behaviours & Ways of Working Outcome-focused: you care about what lands, not what was attempted. Comfortable with ambiguity and capable of bringing order without bureaucracy. Calm under pressure; credible when things go wrong. Willing to say "this won't land" early and back it up with evidence.What Success Looks Like Delivery plans are credible, visible, and trusted. Risks are surfaced early and actively mitigated. Suppliers deliver outcomes, not excuses. Core Cloud services land predictably and are operable from day one.* Senior stakeholders trust your reporting even when the news isn't good.

JOB-20241107-791d94d2 Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Team Manager within the Youth Adult Service to work fulltime based in Haringey. The salary for this permanent Team Manager job is up to £57,084 per annum.Main duties: • Provide leadership and professional support to colleagues and other professionals in situations of high complexity., • Apply extensive knowledge of practice, theory and legislation to enhance practice, procedures and policies, promote innovation, and introduce new ways of working from recognised sites of excellence., • Make use of sophisticated, critical reasoning and both model and facilitate reflective and evidence-informed practice., • Support and encourage professional decision-making in others, to enable assessment procedures to be used discerningly in response to the presenting needs., • Maintain and provide expertise in specialist assessment and intervention and support others to develop these skills., • Model the effective assessment and management of risk in complex situations, across a range of situations, including positive risk taking situations., • Provide professional leadership on safeguarding issues in collaboration with other senior members of the team., • Provide support to resolve concerns about practice., • Manage a defined team or area providing clear organisation, direction and development., • Provide professional support, advice and/or supervision., • Monitor and support the performance management and development of team members using a coaching approach, to support individual development and ensure that individual contributions are maximised., • Promote positive working relationships in and across teams and with partners in statutory, voluntary and third sector organisations, using strategies for collaboration and arbitration., • Contribute to and provide professional leadership of organisational change and development and address performance management issues that arise., • A social Work Qualification or equivalent., • Understanding of relevant legislation., • Continual professional development.

Service Manager – Day Service - Learning Disabilities and Complex Needs Are you an experienced Care Manager / Service Manager / Deputy Manager with a background in managing day services or care services for adults with learning or physical disabilities with complex care needs? Do you want to work for a company that support their staff well with competitive salaries, industry-leading benefits, well-resourced services, work/life balance and a supportive working environment? If so, we're recruiting for a Day Service Manager role that might be right up your street! As a Service Manager of this day opportunities centre for adults with learning disabilities complex needs, your focus will be on delivering exactly what you came into care to do… managing quality focused services that truly enrich the lives of the people you are there for. This is a charity who pull out all the stops to ensure that people they support are able to lead full and flourishing lives. Salary and Benefits • £30,712 per annum (37.5 hours per week), • Working Hours: Monday – Friday 08:30 – 16:30, bank holidays off, • 25 days leave plus bank holidays which increases after 5 years’ service, • Occupational sick pay scheme (after probationary), • Employee assistance and well-being programme,, • Rewards and recognition scheme – Gift Vouchers, • Pension, • Life assurance, • Career-enhancing training The Service Manager Role The Day Centre supports young adults with learning disabilities and complex needs to learn and develop life skills and build confidence. Participating on various activities that challenge them, people are supported to reach their full potential. Activities incorporate arts and crafts, health and wellbeing, fitness gardening and horticulture. • As the Service Lead, you’ll take responsibility for supporting the staff and the people they support., • Take responsibility for the development and implementation of systems and processes within the service, • Ensuring through auditing that all documentation is up to date and is reflective of each individual’s needs, • Dealing with any safeguarding, • Work on new business opportunities for the service, • You’ll need to be an experienced Deputy Manager / Supported Living Manager / Service Manager or similar within a service either a Day Centre / Supported Living / Residential Home or similar, • You’ll be driven by a passion to deliver services for people with learning disabilities and physical disabilities that are truly-person centred and make a difference to people’s lives., • Ideally, you’ll hold QCF level 5 qualification in Leadership of Social Care but if not, as long as you are willing to work towards it, we can consider you., • You’ll be able to demonstrate a good knowledge of CQC standards, and legislation relevant to managing social care. Interested? To be considered for the (Day) Service Manager role, please click apply to submit your CV to Laura at Thendon Resourcing and we’ll be in touch within 1-2 business days to discuss your application. Please don’t delay getting your application across - we are looking to interview for this role ASAP

We are seeking an experienced Temporary Accommodation and Housing Allocations Operations Manager to lead our frontline housing needs services.You will manage the Homeless Prevention and Housing Allocations teams, ensuring residents receive high-quality housing advice, homelessness prevention support and fair access to housing. The role oversees the housing register, allocations process, and move-on from temporary accommodation, ensuring services are efficient, compliant with legislation and responsive to resident needs.Working closely with Adult Social Care, Children’s Services and housing partners, you will play a key role in reducing homelessness and improving housing outcomes for residents.Key Responsibilities • Lead and manage the Homeless Prevention and Housing Allocations teams, • Oversee the housing register, allocations and homelessness case management, • Ensure compliance with Housing Act 1996 (Parts VI & VII), • Support residents into sustainable housing solutions and reduce reliance on temporary accommodation, • Develop partnerships with private landlords, housing providers and support agencies, • Monitor performance, manage complex cases and drive service improvement, • Provide advice and reports to senior leaders and elected members About You You will have:, • Strong experience in housing needs, homelessness prevention,allocations and temporary accommodation services, • Knowledge of housing legislation and statutory homelessness duties, • Proven leadership and team management skills, • Experience managing complex cases and working with partner agencies, • A commitment to delivering resident-focused housing services If you have the relevant skills then please apply today!

CMC Markets is seeking an experienced Information Security Manager to play a pivotal role in shaping and strengthening our global security governance and risk framework. Operating across multiple regulatory jurisdictions, CMC develops and delivers its own retail and B2B trading and investment platforms. This role sits at the heart of our Group-wide security strategy — ensuring robust governance, effective risk management, and regulatory alignment across the business. This is a governance-focused position. It is not a hands-on cyber operations role, but one that requires strategic oversight, regulatory confidence, and the ability to influence across distributed international teams. You’ll take ownership of security governance within your remit, working closely with Technology, Risk, Compliance and the wider Group Security function to deliver pragmatic, right-sized solutions that enable the business while protecting it. What You’ll Be Responsible For Security Governance & Risk • Embed and maintain the Group Information Security framework across all regions, • Ensure alignment with global regulatory regimes (FCA, ESMA, ASIC, MAS and others) and recognised standards such as ISO 27001, • Lead and support security risk assessments across business units, platforms and third parties, • Maintain and enhance the Information Security Management System (ISMS), • Act as a primary security contact for audits, supervisory reviews and regulatory engagement, • Ensure policies, standards and controls meet global regulatory expectations, • Support regulatory submissions, security attestations and client due diligence, • Oversee security risk assessments of technology vendors and service providers, • Support supplier due diligence and ongoing risk monitoring, • Partner with security and technology stakeholders across Europe and APAC, • Promote a consistent Group security posture while accommodating local regulatory requirements, • Contribute to global security initiatives and transformation programmes, • Provide security leadership to business projects, balancing risk management with commercial priorities, • Degree-qualified (or equivalent) in Business, Technology, Information Security or a related discipline, • 7+ years’ experience in Information Security, including 3+ years in a senior advisory or managerial capacity, • Strong grounding in governance, risk and regulatory security requirements within financial services, • Experience developing policies, standards and security documentation, • Proven experience in third-party risk assessment and supplier security oversight

?? Role: Service and Operations Manager?? Location: London (Old Street)?? Salary: £45,000 - £50,000 per annum?? Setup: Full-time | 5 days on-site About the Role An established and growing Managed Services provider is seeking an experienced Service and Operations Manager to lead the operational delivery of its Managed Print Services division. This role sits at the centre of service delivery, operational control and commercial performance. You will be responsible for leading service desk and engineering teams, ensuring operational efficiency, maintaining strong governance around stock and procurement, and driving service performance across a portfolio of business clients. This is a hands-on leadership role for someone who combines strong operational discipline with commercial awareness and a data-driven mindset. You will play a key role in safeguarding company assets, improving service profitability and ensuring consistently high standards of client service. Key Responsibilities Service Operations Leadership Lead and develop the service desk and field engineering teams. Ensure all client service requests are prioritised and resolved within agreed SLAs. Drive accountability, ownership and high performance across the service function. Implement structured preventative maintenance programmes.* Monitor and continuously improve customer satisfaction levels. Stock & Asset Management Take ownership of stock and asset management across warehouse, engineers and client sites. Conduct structured monthly stock takes and maintain accurate stock valuation. Investigate and resolve discrepancies and implement controls to prevent stock loss. Reduce obsolete and excess stock levels.* Stock is treated as a financial asset, so accuracy and accountability are essential. Procurement & Cost Control Oversee procurement of parts and consumables. Ensure correct allocation of parts and consumables across service jobs. Monitor supplier spend and identify anomalies. Improve cost efficiency and purchasing discipline.* Maintain clear approval processes and procurement audit trails. Systems & Performance Reporting Maintain operational control of service management systems and ERP platforms. Produce structured weekly and monthly operational reports. Analyse service profitability by client, device type and engineer. Identify inefficiencies and implement corrective actions. Establish and track measurable KPIs across service operations. This role requires proactive analysis and operational improvement, not simply report production. Warranty & Profit Recovery Manage consumables and parts warranty claims. Improve recovery from manufacturers. Monitor consumable yield performance. Contribute to improved device-level profitability. Client & Commercial Engagement Conduct service reviews with key client stakeholders. Build strong relationships with client contacts. Identify opportunities for service improvement. Support account retention and service development initiatives. Experience & Skills Required Proven experience leading a service desk or technical service environment. Experience managing field engineering teams or technical support teams. Strong stock control or inventory management experience. Experience overseeing procurement and supplier relationships. ERP or service management system experience (ECi or similar desirable). Strong analytical capability with the ability to interpret operational and financial data. Excellent communication skills and confidence working with both technical teams and clients. Highly organised, structured and accountable.* Managed Print Services experience is essential. Personal Attributes We are looking for someone who demonstrates: Strong operational discipline A governance and accountability mindset Commercial awareness Proactive problem solving Confidence challenging inefficiencies* Analytical and results-focused thinking The Opportunity This role offers the opportunity to take ownership of a critical operational function within a growing managed services organisation. You will have the ability to influence service delivery processes, improve operational performance and contribute directly to business efficiency and profitability.* If you have experience leading Managed Print service operations and are looking for a role where you can make a measurable operational impact, we would welcome your application.

JOB-20241107-791d94d2 Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Social Worker within the Adults Locality Team to work full time based in Bexley/ The salary for this permanent Social Worker job is up to £39,564 per annum Main duties: • No direct supervisory responsibility, however may be required to assist in induction and training of peers and new employees., • Accepting client cases, as allocated by the manager, in line with the departmental protocols for case allocation and workload management., • Working with those clients who are the most vulnerable, or at the most risk and will be expected to have a higher degree of professional autonomy and accountability for their work., • Managing your own workload, with support from the manager in a way which: ensure professional best practice and integrity at all times, recognises the individual needs of each child/adult, and the importance of their family/carers., • Is efficient in the use of the service’s resources and effective in terms of outcomes and in meeting the department’s key performance targets and demonstrate the ability to work at a consistent high standard., • Employing whatever professional social work methods or techniques are relevant to the needs of the situation and of a level of skill expected of a social worker., • Assessing for and identifying eligible needs, deploying resources which maintain and promote children and young adults welfare/independence that may include, for example, respite/domiciliary care, support to carers or other appropriate services. Reviewing to ensure services remain appropriate to need., • Recognising the needs of the child/adult in regards to referrals to other professionals to deliver the required services., • To ensure vulnerable children/adults are protected by identifying circumstances where abuse may occur, or is occurring, and working collaboratively with others within the framework of the multi-agency safeguarding procedures to protect vulnerable children/adults., • To work within the statutory framework for Children/Adult Social Care adhering to national guidance and local policy and procedures, seeking guidance where appropriate to ensure your working practices are in line with legislative responsibilities and practice standards., • In agreement with the manager, undertaking work that supports the functioning of the team, contributing to performance and successful outcomes for users of the service., • Using the Department’s service user data base, inputting information as required by Departmental procedures and policies, ensuring the integrity and standard of service records are maintained., • A social Work Qualification or equivalent., • Understanding of relevant legislation., • Continual professional development. This Social Worker is advertised by Zehnn Young; if you are interested in this position please click above to apply now. Due to the high volume of applications we receive, regretfully we are only able to respond to candidates who meet our clients' requirements. As a pioneer of diverse recruitment, Sanctuary Personnel is proud to encourage applicants from diverse backgrounds as our pool of candidates is very much reflective of the clients that candidates will support within their role. This very much played a significant in previously winning ‘Best Candidate Care’ at the Recruiter Awards as well being a two-time finalist for the same award. Sanctuary takes great pride in building candidate and client relationships that promote Equality, Diversity and Inclusion (EDI). With recruitment consultants and all other employees undertaking annual online training on EDI and many other compliance training courses, Sanctuary is best placed to undertake a fair and thorough selection process.Reasonable Adjustments: If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity. With this information, we will provide appropriate support to you throughout the process and into your work placement.

JOB-20241107-791d94d2 Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Social Worker within the Mental Health Team to work Full Time based in Wandsworth. The salary for this permanent Social Worker job is up to £52,627 per annum.Main duties: • To engage and fully participate in supervision and to apply critical reflection and analysis to inform professional decisions. To ensure risks are discussed with your line manager to gain direction, advice and support with practice., • To effectively manage a reasonable caseload appropriate to the level of experience and to maintain adequate throughput of work. To discuss any challenges with caseload management with your line manager in a timely way to access any necessary support with prioritisation., • To be professionally curious when undertaking effective assessments of individual and carer needs and risks within statutory frameworks, using a strengths-based, person-centred approach to ensure they are focused on outcomes., • To work directly in partnership with residents, their families and carers to enable them to maintain their independence and wellbeing, cope with change, attain outcomes they want and need, understand and manage risk, and participate in the life of their communities., • To provide advice and information to residents and carers ensuring that the assessment, care and support plans, information about charging and other information regarding service provision is communicated in a timely way., • To monitor implementation of packages of care and ensure support plans, including funding arrangements for any services, are thoroughly reviewed to meet needs and risks in accordance with statutory requirements and Council policy and deliver highest quality of service and best value., • To take responsibility for consistent, accurate, clear, and timely case recording. To ensure that confidentiality is maintained, and that information is shared with resident, service providers and others agencies (health) in accordance with the Department’s data protection and information sharing requirements., • To hold a caseload of higher-level complexity and to be able to conduct legally compliant assessments in a wide range of challenging contexts, cope with difficult conversations and be highly resilient., • To advise and support managers on the relevant matters affecting the service and to contribute as required to change programmes within the service., • Payment of Social Work England registration fee, • Performance related salary progression scheme, • 32 days annual leave plus bank holidays (40 paid days in total), • Regular reflective supervision and peer group supervision, • Bespoke Personal Development Plans, • Amazing fully funded training opportunities and career pathways including – Practice Educator; Leadership and Management; Best Interest Assessor; Approved Mental Health Professional (AMHP); Social Work Apprenticeships; Coaching and Mentoring and Adults Safeguarding at Risk., • Access to Research in Practice membership and Institute of Leadership and Management resources, • A social Work Qualification or equivalent., • Understanding of relevant legislation., • Substantial post-qualification experience of working in a statutory social care or health setting undertaking effective social care assessments and reviews and developing care and support plans that deliver personalised, integrated care and support that helps people to maintain their independence and attain the outcomes they want.

About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Client Direct Project Manager to be a key part of our Projects Delivery Department, representing proAV, taking full responsibility for ensuring the successful deployment of an end-to-end programme. They will be entrusted with the responsibility of working alongside the sales, operational and engineering teams in managing project scope for a range of client direct and construction projects. This is an exciting opportunity for an exceptional, experienced Client Direct Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: • Perform work on multiple projects within the budgeted cost and to the satisfaction of the client., • Monitor the progress and performance against the programme, identifying, resolving, escalating operational problems and minimizing delays., • Ensure successful and profitable execution by following standards and supporting the implementation of processes and SOP’s that drive consistency., • Liaison with other internal departments, clients and contractors / AV integrators., • Ensure that the H&S files are in place for your projects and that safe systems of work are put in place., • Understand the contractual requirements of your projects and local regulations in regions., • Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner adhering to client sign off procedures., • Manage the setup elements of systems to prove the concept., • Deal with all aspects of the financial management of your projects including invoicing and variations., • Deal with all aspects interfacing of audio visual systems the client’s buildings this will encompass both hardware and software interfaces., • Represent the company at a senior level with the necessary level of professional conduct and presentation., • To develop your knowledge from both experience and research to become an “expert” in one or more of a particular area of our project work to whom others in the organisation can refer., • Produce project documentation through the lifecycle of the project i.e. Programme of works, reporting. Ensuring the client platforms are updated to include timesheets and project notes – all reporting to be real time., • Attend pretender interviews as required by the client being impartial at all times., • Demonstrate Technical knowledge of:, • AVoIP, • Video, Audio and USB distribution, routing etc over the network. Crestron NVX, Extron NAV, Q-Sys NV and the likes), • Bandwidth considerations especially with larger networks with uplinks to other switches., • Dante/AES67, • Primarily understanding audio over the network, how clocking works, distribution, bandwidth and layer 2 distribution., • IP Networks (VLANS, DNS, Multicast/Unicast, PTP), • Understanding IP networks for AVoIP, Dante, IPTV, IP addressing and VLAN routing, • DSP design/ concept, • Having an understanding how Audio DSP’s work; licences needed if applicable. Dante channel counts and limitations depending on device models. Ideally having some DSP design knowledge, • Conferencing and audio reproduction., • Audio basics understanding signal levels, sound reinforcement, echo cancellation, equalisation and audio delays for larger spaces, • System design (Schematics and workflow), • AV signal flow and overall design understanding with the ability to spot errors or issues, • System build (M&E, containment, power and data requirements), • Mechanical build of the space including the requirements needed to support the AV needs. Hours of work: 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you’re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry’s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other’s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.

JOB-20241107-791d94d2 Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Senior Practitioner within the Children with Disabilities Team to work full time based in Medway. The salary for this permanent Senior Practitioner job is up to £52,598 per annum.Main duties: • To have experience or a willingness to be trained in and use the Signs of Safety practice model we use when working with children and families., • To work in a respectful and professional manner with children and families that is focused on achieving what is in the best interest of the child., • Consistently use the Signs of Safety practice model when assessing risks or worries, what is working well, and exploring the next steps to improve the outcomes and safety of the children and young people we serve., • To undertake regular visits to and work creatively with children and young people in order to develop a good rapport that allows you to obtain the child’s wishes and feelings and to make sure these inform the work that you do., • To be able to apply relevant social work theories and research in a way that helps best understand the lived experiences of children and young people, such as child development, attachment theory, impact of childhood trauma, and the cycle of grooming and sexual abuse., • To recognise the importance of working within existing laws, statutory guidance, and local safeguarding policies and procedures that govern the work we do., • To be responsible for and manage children’s cases in the respective team or service area they are placed (ie: Children Looked After, Referral & Assessment, etc) in more autonomous way., • To coordinate and implement plans that are placed on updated assessments and address areas unmet safety the welfare needs for children., • To work in partnership with the family network and the wider professional network in order to provide the best level of support and care for the children and young people you are working with., • To participate in regular supervision with your line manager to review case developments and critically reflect on the work being undertaken., • Respectfully engages with children and families in a way that seeks their input and involvements in planning for children and young people, utilising their existing support networks and coordinating additional support where needed., • To hold a caseload of more complex and sensitive cases and deal with them effectively and efficiently to ensure those children at risk of harm are protected where necessary., • A social Work Qualification or equivalent., • Understanding of relevant legislation., • Continual professional development.

Job Profile for FM Contracts Manager- SEL45889 Position: FM Contracts Manager Location: 3 Days Site based near Charing Cross and 2 days office-based in Croydon Salary: £55-70k based on experience We have partnered with an FM Contractor who has been in the industry since 1986, with offices in London and Manchester, as well presence across Europe. They have recently expanded and, due to demand, are seeking an experienced FM Contracts Manager to operate 2 buildings around Charing Cross. The FM/Building Services Contracts Manager to lead the delivery of hard FM services across two corporate buildings in Charing Cross. Managing a team of 10 engineers across both sites, you will take full operational responsibility for the contracts, acting as the primary client contact and ensuring all services are delivered in line with KPIs and SLAs. This role requires strong technical expertise, commercial awareness, and the ability to manage multiple stakeholders. You will oversee PPM and reactive maintenance, ensure full statutory and health & safety compliance across all building systems (including HVAC, electrical, mechanical, BMS, and life safety), manage subcontractors, control budgets and costs, and support minor works and additional revenue opportunities. The role requires proven experience within a corporate FM environment, strong knowledge of UK compliance and building regulations, experience managing multi-site engineering teams, and the leadership capability to develop high-performing teams while maintaining exceptional client relationships. Job Requirements • Live in or around the M25 and able to commute to Charing Cross and company's office in Croydon, • Hold a minimum 5 years of experience managed contracts and Buildings, • Recognised electrical or mechanical qualification (City & Guilds/NVQ Level 3 minimum)., • IOSH Managing Safely (minimum) / NEBOSH (desirable)., • Strong understanding of CAFM systems., • Strong technical hard services to provide statutory Maintenance and Service to all commercial building service appliances., • Able to keep all compliance logbooks up to date, • Ability to Manage P&L & Budgets, • £55-70k based on experience, • 40-hour week, • Train travel is covered to sites in London

Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for an Experienced Social Worker within the Assessment & Intervention Team to work full time based in Merton. The salary for this permanent Experienced Social Worker job is up to £45,834 per annum.Main duties: • Work directly with children, young people and families using Merton’s Relationship-based practice model and a range of Signs of Safety and systemic social work tools and approaches., • Build and maintain strong and effective relationships with children, young people, families and carers to offer containment and create the conditions for change to occur., • To prepare, provide and explain written reports and plans to children, families, carers and professionals in a range of different settings including home visits; family network meetings; court hearings; panels and multi-agency meetings., • Work alongside children, young people, parents and families experiencing or at risk of experiencing social, emotional, health or behavioural issues to bring about sustainable change., • To undertake direct observation of practice, with effective feedback to offer quality assurance., • Support colleagues and partners to develop evidenced based practice., • Where the role requires, to have responsibility for effective group supervision, individual supervision, appraisal and mentoring of colleagues., • Maintain up to date records and data using electronic devices and systems and provide reports for a range of audiences as required by your Line Manager., • Participate in and oversee successful completion of learning and insight processes within team., • To provide information and signposting for children, young people, families and carers to relevant universal, early help and specialist services in the local area and beyond where appropriate., • Actively work in partnership with other professional groups to deliver a holistic service to children, young people, families and carers., • To undertake other tasks allocated by manager or senior colleagues, in keeping with the responsibilities of the grade and your development., • Work in accordance with the Council’s statutory responsibilities, policies and service procedures and comply with equality and diversity policies, procedures and legislation., • Be responsible for expert social work oversight/supervision of staff and social work interventions with children, families and carers where required., • A social Work Qualification or equivalent., • Understanding of relevant legislation., • Continual professional development. JOB-20241107-791d94d2

Job Title: Out of Hours Care Coordinator Salary: £13.85 Per Hour Location: London Job Type : Full Time, Permanent SPONSORSHIP REQUESTS WILL NOT BE ACCEPTED. About us: Healthvision UK intends to grow significantly over the next few years, whilst at the same time continuing to deliver services of the highest quality which meet our clients' needs. Our 3 year vision is to be the most widely recognised provider of quality homecare in London and across the South East. We actively promote the wishes and choices of Service Users to ensure they receive a personalised service. Healthvision follows the 'outcomes' model of care, where specific goals and desired outcomes are planned with input from the Service User. About the role: The Out of Hours Care Coordinator provides essential office support outside of normal business hours, ensuring the general running of the service, in particular ensuring that rota management is maintained at the same level as during office hours. You will manage all issues that arise after hours. Key Responsibilities: • Answering and dealing with phone enquiries from staff and clients., • Rostering last minute cover for sickness or carer unavailability., • Monitoring arrival and departure times for all carers., • Identifying issues in the rotas and making necessary amendments to Carefree., • Keeping accurate logs of any issues and communicating all serious issues to the morning staff., • Performing various administration tasks assigned by the Office Manager or Coordinator Team Manager., • Providing support, guidance, directions, and general information to assist carers., • Notifying clients of any enforced changes., • Liaising with the On Call Manager regarding important emergencies such as the death of a Service User or missed calls., • Notifying the Social Services Duty Desk (Out of Hours) of any urgent issues, • .Updating client and carer details and filing information. About You: It is essential that the Out of Hours Coordinator is able to work well under pressure, can effectively multi-task, and can maintain a positive and constructive approach at all times. You will need to be responsive and flexible to the changing needs of our Service Users. Key Requirements also include: • Ability to maintain effective working relationships with carers, clients, and the Social Services Duty Desk., • Commitment to ensuring practices are in accordance with Health and Safety Policy and the Homecare Induction Manual., • Ensuring confidentiality of client information and compliance with Data Protection Act responsibilities., • Ability to provide effective informal coaching for carers., • Responsibility for developing a knowledge of domiciliary care standards. Health Vision is an equal opportunity employer. Candidates with the experience or relevant job titles of: On Call Coordinator, Care Scheduler, Rota Administrator, Care Booking Administrator, Domiciliary Care Support, or Care Bookings may also be considered.

Job Title: Deputy Manager Salary: £45,000 per annum Location: Sutton, South London Our client already holds a presence in the residential care sector and is rapidly growing, specialising in residential homes for children who are supported with emotional and behavioural needs.. They are dedicated to going the extra mile and providing the best support in the industry thus now aiming for 'Outstanding' across all homes. Does this sound like something you would be proud to be a part of? Good news! My client is looking for a Deputy Manager who will continue to drive that passion within the team - We would love to speak with you, there's no harm in a phone call! • Salary £45,000 per annum, • Located in Sutton, South London, • Deputy Manager will support staff, to promote independence, encourage recreational activities both within and outside the community and advocate for your service users., • Deputy Manager benefits inclusive of but not limited to: • Onsite parking for Deputy Manager, • Breakfast spread every morning in the office, • Learning development academy (Access to training/development courses), • Education grants & study leave, • Leadership academy (Clear progression structures and goal setting to stay on track for management progression), • Access to medical scheme, • Mental Wellbeing day (one per year), • Paid sick leave (3 days per year increasing by 2 days per year of service), • Extra day of annual leave plus £100 voucher on your birthday, • Amazon vouchers for Christmas!, • 4 company social events per year and team building days, • Opportunity for career progression due to rapidly growing organisation, • 28 days holiday entitlement, • DBS check, • Pension If you meet the below Deputy Manager criteria and are keen to discuss this role further, then please do not wait any longer - Apply to be our Deputy Manager! • Minimum Level 3 NVQ in Residential Childcare or Children & Young People - Or equivalent (Essential), • Previous experience at Team Leader/Deputy Manager level within Childrens Residential Home (Essential), • Must have supported children within an Ofsted regulated residential setting (Essential) Apply now for further information.

Anti-Social Behaviour Resolution Specialist Join a values-led housing organisation as an Anti-Social Behaviour Resolution Specialist, managing complex ASB casework, legal proceedings and multi-agency partnerships to deliver effective community safety outcomes and excellent customer service. If you’ve also worked in the following roles, we’d also like to hear from you: Housing Officer, Tenancy Enforcement Advisor, Community Safety Officer, ASB Investigator, Neighbourhood Officer, Tenancy Enforcement Officer, Community Safety Advisor, Anti-social Behaviour Officer, ASB Case Manager, Community Safety Specialist, ASB Officer, Police Officer, PCSO / Police Community Support Officer OR if you’ve been involved in investigating complex cases (ideally ABS) or managed ASB cases within the Housing Sector or Local Authority Setting SALARY: £34,800 to £42,126 per annum+ Generous Benefits (see below) LOCATION: Hybrid working partly from the office in Ealing, West London (W5) and partly from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday Please note:Full clean UK driving license and own vehicle is essential for this role JOB OVERVIEW We have a fantastic new job opportunity for an Anti-Social Behaviour Resolution Specialist to take ownership of a complex caseload of anti-social behaviour cases across multiple tenures. As an Anti-Social Behaviour Resolution Specialist you will lead on case management, tenancy enforcement and safeguarding, working in partnership with legal teams, Police and Local Authorities to achieve sustainable resolutions and protect communities. The Anti-Social Behaviour Resolution Specialist will draft legal documentation, prepare witness statements, attend court hearings and provide expert advice across the organisation, ensuring compliance with housing legislation and best practice. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Anti-Social Behaviour Resolution Specialist include: • Case Management: Manage a complex caseload of ASB cases across multiple tenures, interpreting tenancy agreements and leases to ensure appropriate enforcement action, • Legal Preparation: Prepare detailed witness statements, draft Notices Seeking Possession and compile court-ready documentation, • Court Representation: Work alongside the in-house legal team and represent the organisation at court hearings, • Multi-Agency Working: Attend multi-agency meetings with Police, Local Authorities, MPs, Councillors and community partners to support case resolution, • Customer Service: Maintain regular communication with residents, delivering high standards of customer care and support, • Victim and Perpetrator Support: Provide advice, referrals and ongoing assistance to victims and alleged perpetrators throughout the lifecycle of a case, • Stakeholder Engagement: Build and maintain strong professional relationships across all boroughs and partner agencies, • Record Keeping: Maintain accurate case management records on IT systems and ensure effective manual documentation where required, • Advisory Support: Provide guidance and coaching to colleagues on lower-level ASB cases and quality assurance in ASB practice CANDIDATE REQUIREMENTS ESSENTIAL • Full UK driving licence and access to own vehicle with the ability to travel across the operational geography, • Degree level qualification (or equivalent) or relevant professional experience with evidence of continuing professional development in housing, ASB or legal frameworks, • Previous experience managing complex ASB casework including contested legal action and mediation, • Up-to-date knowledge of anti-social behaviour legislation, regulation and best practice, • Experience drafting legal and court documentation and representing cases at court, • Proven ability to manage workload, prioritise complex cases and meet deadlines, • Strong written and verbal communication skills with the ability to build rapport with residents and colleagues, • Confident stakeholder management skills within multi-agency environments, • Excellent IT skills with experience using case management and reporting systems, • CIH membership or willingness to work towards a recognised housing qualification BENEFITS • 25 days’ holiday (Plus Bank Holidays), • Up to 8% contributory pension, • A generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14442 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. Police Officer | PCSO | Police Community Support Officer | Social Housing | Community Safety Officer | Neighbourhood Officer | Tenancy Enforcement Officer | Public Protection Officer | Community Enforcement Officer | ASB Enforcement Officer | Safer Neighbourhoods Officer | Local Authority Enforcement Officer AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

An excellent opportunity for an experienced Estate Agent Senior Branch Manager to lead this paced paced and successful office in Rainham Kent. The Senior Branch Manager Package: • Basic Salary £31,000 pa, • Realistic Earnings (including commission): £60,000 - £65,000pa, • Company car or car allowance up to £4,000, • 5 days per week, including some Saturdays (2 on, 1 off), • Generous Holiday, • Profit related bonus share scheme,, • Holiday commission, pension, life insurance,, • Private healthcare, company rewards & incentives,, • You’ll be running this branch like it’s your own business—shaping its success and driving profitability. YOU make things happen, ensuring customers get nothing but top-notch service and expert advice., • Lead & Manage Your Business – Own the profitability and growth of your branch—your success is in your hands!, • Motivate & Inspire Your Team – Lead by example, help your team grow, and hit those targets together!, • List Properties & Support Vendors – Help vendors get the best price, and match buyers with their dream homes., • Stay Ahead of the Market – Become the local expert and build your reputation as the go-to in the area., • Proven Relationship Builder – You know how to convert valuations into sales and lead a high-performing team., • Driven & Ambitious – You thrive in a fast-paced environment and are always ready to take on new challenges., • Customer-Focused – You genuinely enjoy helping people on their journey, from first-time buyers to those securing their forever home. Our Recruitment Solutions for Business team are available for a confidential chat and will respond within 12 – 24 hours of your CV application. We guarantee complete discretion, call today and talk in confidence to one of our Property Recruitment experts. Please be advised, if you do not have the previous experience required in the job description your application will not be considered.

SNG (Sovereign Network Group) is one of the largest housing associations in England. We provide over 85,000 homes and invest in communities across the South, West and East of England, including London, as well as building thousands of new affordable homes every year. We have an opportunity for a Contracts Manager - Mechanical and Electrical to join our team. This role will be based in Wembley, twice a week with travel to other sites, covering London & Hertfordshire as and when required. SNG operates a Hybrid working model, we support both home working & onsite. This pivotal role will oversee replacement, servicing, maintenance, and small project works, ensuring systems are safe, compliant, and operating efficiently. You will play a key role in delivering a high-quality, value-for-money service for our customers. About the Role • Lead the management of contracts for assigned mechanical and electrical systems, ensuring safe, compliant, and value-for-money service delivery., • Maintain up-to-date knowledge of statutory legislation, British Standards, and guidance (including SFG20), ensuring full compliance with all safety obligations., • Monitor contractor performance against specifications and KPIs, chair review meetings, and drive continuous improvement where required., • Manage budgets, forecasting, spend control, and authorise payments and contract variations as appropriate., • Support procurement activities to ensure contracts are awarded in line with organisational requirements., • Analyse repairs data and emerging trends to inform planned works and long-term maintenance strategies., • Act as a key point of contact for contractors, customers, and stakeholders, resolving operational matters and keeping customers informed of planned works., • Investigate complaints and mechanical-related incidents or emergencies, implementing robust processes to ensure effective resolution and learning., • Develop and oversee structured audit and inspection programmes, maintaining accurate electronic compliance records from inception to closure., • Build and maintain effective working relationships across teams, contractors, and partners to support successful delivery of SNG's objectives. To Be Successful in This Role • Hold a Level 3 NVQ Diploma in Mechanical Engineering Maintenance and Repair (or equivalent experience)., • Demonstrate strong technical knowledge of M&E systems, safety requirements, and commercial contract management., • Have experience managing third-party suppliers and delivering large-scale M&E testing programmes., • Possess a sound understanding of current building regulations and Health & Safety legislation, including CDM., • Be confident interpreting and applying legislative and regulatory documents., • Show strong financial awareness, with the ability to plan, track, and forecast budgets to ensure value for money and mitigate risk., • Maintain accurate project and compliance records from inception through to completion., • Be an effective communicator with strong interpersonal skills, able to influence, challenge, and represent the organisation professionally., • Demonstrate good working knowledge of Microsoft Office (Word, Excel, Outlook)., • Have strong organisational and time management skills, with the ability to manage competing priorities and work to deadlines under pressure., • Be a collaborative team player with integrity and a commitment to continuous learning. At SNG, you'll be part of a purpose-driven organisation that values fairness, inclusion, and supporting the wellbeing and development of our people. Great benefits including: 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Option to buy or sell holiday as part of our flexible benefits package 3 extra paid Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Enhanced maternity/adoption pay Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service) Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service. If this sounds like the opportunity you're looking for, we'd love to hear from you.

JOB-20241107-791d94d2 Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Social Worker within the Referral & Assessment Team to work full time based in Bexley. The salary for this permanent Social Worker job is up to £46,191 per annum.Main duties: • Investigate complaints of alleged neglect, abuse or ill treatment of children, undertake assessments and where appropriate arrange accommodation for children and young people., • Assess children and their families who may require a Social Work Service and investigate reports that children are suffering or are likely to suffer harm., • Draw up plans with and for individual children and their families (including plans for service provision to children in need, plans for protection of children, care plans for looked after children)., • Undertake preventative work with families in order to reduce the need for care or accommodation., • Work with children and young people, families, carers and communities to help them make informed decisions, enabling them to clarify and express their needs and contribute to service planning., • Work closely with colleagues across the Council and External Agencies in order to gather information relevant to assessment and care planning activities., • Make recommendations to the Team Leader and others about the need for legal action in respect of a child and about use of resources., • Act as named key worker and implement agreed plans for the production of children, care of children and service provision and to monitor and review those plans., • Maintain and update case notes and other records, as required., • Carry out these duties in accordance with legal requirements and Bexley procedures, and advise manager in advance where this is likely to be difficult to achieve., • Ensure that Borough resources (including social work time) are used economically, effectively and efficiently and to alert supervisors to any shortfall in resources., • Prepare reports for, attend and contribute to case conferences, reviews and other meetings as necessary., • Tke responsibility for their own and colleagues welfare by identifying, acknowledging and discussing the stresses of the work and by ensuring that they themselves and colleagues are not exposed to unnecessary risk of violence., • Attend training and keep abreast of new research, guidance and law; to use what has been learned in practice, and to participate in initiatives to review and improve social work practice and service delivery within the team., • A social Work Qualification or equivalent., • Understanding of relevant legislation., • Continual professional development.

Engineering Manager (Hotels)£50,000 (OTE £60,500 to £62,500) + Bonus + Service Charge + Progression + Training + Private Medical Insurance + Excellent Company BenefitsLocation: Central London (commutable from Soho, Covent Garden, Holborn, Mayfair, Marylebone, Westminster, City of London, Southbank, Fitzrovia)Are you an Engineering Manager, or a strong Maintenance Supervisor looking to take the next step into an engineering leadership role within a luxury 5 star hotel environment?This is an excellent opportunity to join a globally recognised hospitality business as part of the senior engineering team, taking responsibility for maintenance operations, team leadership, and continuous improvement across a high end hotel site.In this role you will oversee a team of engineers, managing both planned and reactive maintenance across plumbing, lighting, air conditioning systems, and general hotel infrastructure. You will also support budgeting, compliance, and health and safety management while maintaining excellent service standards.This position would suit either an experienced Engineering Manager or a high performing Maintenance Supervisor who is ready to progress into a leadership role and take ownership of engineering operations.The Role* Lead and develop a team of maintenance engineers* Oversee maintenance of plumbing, lighting, and HVAC systems* Support project work, budgeting, and operational efficiency* Hands on engineering leadership within a luxury hotel environmentThe Person* Engineering Manager, Maintenance Manager, or experienced Maintenance Supervisor* Background in hotels, hospitality, or facilities management* Understanding of health and safety compliance* Strong leadership, communication, and organisational skillsReference Number: 270562To apply for this role or to be considered for further roles, please click "Apply Now" or contact Fred Sibley at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

The Bread Factory is London’s leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e-commerce, grocery, food services, and retailers such as our GAIL’s Bakeries nationwide. As our teams grow, we seek our next Engineering Project Manager to join our team. Every day is different at The Bread Factory, but here are some of the things you will be doing: • Take projects from strategic concept through design, build, commissioning, and operational handover — delivering on time, on budget, and to world-class standards., • Own our automation agenda, identifying opportunities for greater efficiency, system optimisation, robotics, and process control improvements, driving next generation capacity and efficiency., • Be hands-on with our partner contractors, owning the management oversight of contractor activities on-site and in our bakeries, ensuring they’re delivered to a safe, high standard., • Facilitate strong cross-functional working across our internal teams to support the delivery of our engineering growth agenda from Technical, Health & Safety, Operations and wider teams., • Manage design, installation, construction, and commissioning of new production environments and automated equipment., • Drive detailed project plans, risk management, procurement, and contractor governance., • Ensure compliance with food manufacturing standards, legislative requirements, and health & safety regulations (including CDM)., • Manage purchasing for CAPEX and automation equipment and services, by leading the review of options and bringing forward a recommendation for approval., • Lead external engineering partners, OEMs, and integrators, ensuring commercial, technical and health & safety excellence., • Drive supplier evaluation, contract negotiation, and lifecycle support agreements., • Review throughput optimisation in existing manufacturing lines, ensuring bottleneck removal, line balancing, and performance improvement., • Experience in managing large capital projects in a food manufacturing environment (equipment, space, automation)., • Deep knowledge of food manufacturing equipment & automation — ideally bakery — including robotics, PLCs, controls, MES, SCADA, and line balancing., • Proven ability to take projects from strategy through design, build, commissioning, and optimisation. Able to drive timelines, cost control, and disciplined project governance. Our team tells us you will be a great addition if you have: • Experience in managing large capital projects in a food manufacturing environment (equipment, space, automation)., • Deep knowledge of food manufacturing equipment & automation — ideally bakery — including robotics, PLCs, controls, MES, SCADA, and line balancing., • Proven ability to take projects from strategy through design, build, commissioning, and optimisation. Able to drive timelines, cost control, and disciplined project governance., • A do-er mindset — hands on, disciplined, organised, and detail orientated., • Strong commercial and vendor management capability., • Proven track record in working within BRC accredited production environments., • Confident communicator able to engage effectively at all levels., • Engineering degree or equivalent technical qualification preferred What’s in it for you: • Fresh bread daily to take home to enjoy with family and friends., • 50% discount at GAIL’s and 40% off at The Bread Factory & The Flour Station Markets., • 25 days holiday + bank holidays, • Discounts and Savings from high-street retailers and restaurants, • 24-hour GP service, • Cycle to work scheme We Care about a Job Well Done: Since 1993, we have been champions in traditional baking with the finest ingredients and techniques. We always do things the right way, not the easy way. We Care about Baking: At The Bread Factory, all our teams take pride in crafting beautiful, freshly baked loaves, pastries, and cakes. We are all passionate about our products and share knowledge among us all. We Care about Each Other: We always act with respect, empathy, and support to our employees, neighbours and customers. We Care about Community: We believe in minimising unsustainable practices and reducing waste. While ensuring we continue to provide everyone with nutritious high-quality food. We Care about Nature: We’re committed to sustainability across our supply chain—from reducing waste and reusing surplus to supporting regenerative farming that helps restore the planet.

Account Manager – Managed Services (MSP) A top-ranked European Managed Service Provider is hiring an experienced Account Manager to join its growing team. This is a client-facing role focused on building trusted, long-term partnerships with mid-market and high-growth businesses. The Role You will act as the main advocate for your clients — managing relationships, providing strategic and technical guidance, and identifying opportunities to grow and protect recurring revenue. You’ll work closely with pre-sales, delivery, marketing, and procurement teams to ensure excellent service and client satisfaction. Key Responsibilities • Manage and grow relationships with key client stakeholders, • Provide consultative advice on IT, infrastructure, and cybersecurity solutions, • Drive renewals, upsell/cross-sell opportunities, and revenue growth, • Act as the client voice internally, improving service delivery and processes, • Support compliance initiatives (Cyber Essentials, GDPR, risk registers), • Proven B2B Account Manager or Client Services experience, • Must have MSP experience, • Confident communicator with strong presentation and stakeholder skills, • Commercially minded, comfortable with pricing and contracts, • Proactive, organised, and customer-focused, • Work with a leading European MSP delivering 24/7 global services, • Strong focus on professional development, training, and career growth

Job Title: High Level Technician Job Location: Southwest London Hourly Pay Rate: £31.48 PAYE / £ 41.11 Umbrella Shifts: Minimum of 50 hours a week Shift Pattern: Panama . Days and nightsDuration: On-going contractStart Date: ASAPIndustries considered: Rail, Rolling Stock, RAF, REME, Army, Navy, Marine, Avionics, Rolling Stock, Commercial/Industrial Electrics, Defence, Plant Engineering, SPM, HVAC, and Process EngineeringDisciplines considered: Diesel Engine Fitter, Electrical Engineer / Mechanical Engineer, Mechanic, Avionic Technician, Aircraft Engineer, Marine Engineer, Maintenance Fitter, and Breakdown EngineerClient Summary: A world-renowned Rolling Stock vehicle manufacturing, service and maintenance company and is the number one provider of rail solutions in the world. This prestigious company is also the largest rolling stock manufacturer and provider in the UK and employs over 70,000 employees in 60 countries worldwide. Position Summary: Reporting to the Reliability Shift Manager, as part of a small technical team, you will be required to assist the Fleet Operator to undertake / supervise primarily in the corrective mechanical and electrical maintenance, detailed fault finding and repair on the Class 345 Crossrail fleet of trains. Successful applicants will be responsible for ensuring that any maintenance undertaken at the depot is completed in accordance with the company's processes, procedures and comply with all safety regulations. This is Safety Critical environment and all tasks undertaken will need to ensure that the operator can achieve and maintain the reliability and availability targets set for the trains. The candidate will also assist the Operator when failures occur during service, and resolve any issues on the network.The candidate will need to provide high level technical support to the operator which will include: High Level fault finding electrically High Level fault finding mechanically Provide train systems engineering advice for the vehicle as a whole and for the key vehicle systems (such as TCMS - train control system, HVAC, propulsion, brakes, doors, on-train communications etc.) FRACAS - Failure reporting, analysis and corrective action system Produce solutions that provide short term mitigation and long term resolution Monitoring of warranty issues and liaising with supplier technical teams Attending to faulty trains in service, component replacements and modification work Helping customer with root cause analysis using Alstom FRACAS, 8D, PPS methodologies. Ensuring correct replacement parts are sourced Assisting operator in updating of maintenance instructions, overhaul instruction, processes & procedures to optimize maintenance and liaise with Alstom Technical Publications and Central Engineering teams where required Monitoring trains reliability & availability performance and issuing monthly performance reports Monitor of trains in Service using remote monitoring system called Orbita Down load train data from onboard train data recorders using laptops Run diagnostics software to identify faults with various train systems i.e. hydraulic systems, pneumatic systems, train management systems & on board computers. System software updates as required Obsolescence avoidance and mitigation Engineering support for all safety related incidents (NIRs), including representing the Customer with respect to access to Design Authority and equipment OEM's and the production of affirmative closing actions Service Provider representation on Failure Review Boards, feeding back decisions and outputs to the Customer Share experience gained of other fleets across the world which the Service Provider has supplied and/or supports, provision of recommendations and opportunities for design improvements, standardisation and/or modifications. Contribution to Health and Safety on a daily basis. * Strong report writing skills. Qualifications: Minimum qualification required - NVQ Level 3 in an electrical discipline. Experience required: Experience within Rail desirable Use of Laptop's and diagnostic tools to determine faults Ability to work from maintenance manuals and schematics Experience of Mechanical or Electrical fault finding Experience of Mechanical or Electrical repairs Troubleshooting and evidence gathering. Person profile: You will be a highly self-motivated individual, able to work under your own initiative You will possess excellent communication & interpersonal skills You will need extensive all-round knowledge of Mechanical Engineering * You will need extensive all-round knowledge of Electrical Engineering. This could also include the following: Responsible for accurate completion of all paperwork prior to supervisor validation. Undertake technical maintenance to the required standards. Reliability monitoring reporting Data analysing Rip out and replace electrical components Rip out and replace full or part of large wiring looms Re-install wiring Test Continuity Battery Modifications Repairing or installing Wi-Fi systems* Changing relay boxes / Wiper motorsIf you wish to be considered for this role please send your CV including scanned copies of your qualifications and a scanned copy of your passport to OR call .PLEASE NOTE ALL APPLICANTS MUST BE ABLE TO PASS A DRUGS AND ALCOHOL TEST BEFORE BEING OFFERED A POSITION.Please note due to the volume of applications, we can only commit to contact those candidates we deem suitable for the position. However, we may retain your details and contact you in the future should suitable positions arise.Please note the above job specification could be subject

Corporate Service Desk IT Technician Looking for an experienced 2nd Line Support person to work for an MSP based on a client site supporting the head office and management team. This is an office based 5 days per week position in London SE1. To apply you must demonstrate previous 2nd line support experience for medium / large business including AD, O365 and hardware skills. Purpose of Role • To provide dedicated onsite technical IT support to the customer headquarters staff as a member of the onsite Corporate Service Desk (CSD) team and ensure excellent IT services and customer support in a customer centric manner representing the MSP., • Duties include:, • Providing 1st and 2nd line site-based support. To resolve systems issues raised within the client business by the management team and users. Install, assemble and configure computers, monitors, network infrastructure and peripheral items., • Troubleshoot hardware, software, email, network and peripheral equipment problems and make corrections where required., • Carry out Active Directory tasks including user accounts, groups and computers., • Develop any relevant documentation for processes or problem and solution insight information, • Manage Joiners, Movers and Leavers (JML) ITSM process ensuring new employees (Joiners) are equipped with the necessary technology and access to systems from day one, while employees changing roles or departments (Movers) receive seamless updates to their IT resources and permissions. Additionally, when employees leave the organisation (Leavers), their access is promptly revoked, and their data is securely managed., • Manage File and print services, including the setup, maintenance, and troubleshooting of file servers and print devices, ensuring that employees have reliable access to shared files and printing resources. Requests for supporting file & print services will be recorded within the ITSM, • Work with the IT Manager to provide service improvements, this involves regular assessments, performance monitoring, and the implementation of best practices to identify areas for improvement. To provide optimised IT processes, reduced downtime, and increased productivity., • Work with the IT Manager with the adoption of new technologies, training for staff, and the refinement of existing systems to ensure that the organisation's IT infrastructure remains cutting-edge and capable of meeting evolving business needs., • Support the IT Manager via regular reporting data to deliver regular reporting, actionable insights, and the implementation of changes based on feedback, fostering a culture of continuous improvement and enhancing overall customer experience., • Adhere to health and safety guidelines and raise any health and safety concerns., • Liaise with 3rd party suppliers where required., • Undertake any IT projects as required by the IT Manager, • Any other tasks as assigned by the IT Manager., • VIP Support: Provide tailored VIP service to designated individuals including high profile staff and executives, delivering a premium service to these individuals by providing faster response times, a tailored approach, and exceptional communication & troubleshooting., • Office Floor walks: Complete a regular floor walks providing a proactive approach ensuring all site staff are aware of CSD presence and encourage in person engagement., • Setup, maintain and troubleshoot Teams Meeting room equipment such as Cameras, microphones and displays, • Maintain daily checks and testing of all Teams rooms, • Build excellent rapport with Customer staff providing encouragement to raise queries, • Maintain coverage for the walk up IT Bar, this provides a walk-up support option for clients including support needs such as software use or setting adjustments and basic training for the use of IT systems where required., • Work with the MSP's management to prioritise business and information needs Salary: £32 - £35000 + Full time PAYE Permanent job with Pension, Private Health Care and Paid Holidays.

Job Title: Childrens Registered Manager (Dual registration) Salary: Up to £60,000 per annum (plus bonus for Ofsted ratings/capacity) Location: Raynes Park, London Our client already holds a presence in the children's residential sector and is looking for an experienced Registered Manager to join them supporting children with emotional and behavioural needs in their 5 bed EBD residential children's home. They are dedicated to going the extra mile and providing the best support in the industry- Does this sound like something you would be proud to be a part of? Good news! My client is looking for a Childrens Registered Manager who will continue to drive passion within the team - We would love to speak with you, there's no harm in a phone call! • Salary up to £60,000 per annum - plus bonus up to £6,000 for Ofsted ratings and capacity, • Located in Raynes Park, London, • Childrens Registered Manager will support staff, to promote independence, encourage recreational activities both within and outside the community and advocate for your service users., • Childrens Registered Manager benefits inclusive of but not limited to: • Onsite parking for Registered Manager, • Learning development academy (Access to training/development courses), • Education grants & study leave, • Leadership academy (Clear progression structures and goal setting to stay on track for management progression), • Access to medical scheme, • Mental Wellbeing day (one per year), • Paid sick leave (3 days per year increasing by 2 days per year of service), • Extra day of annual leave on your birthday, • Amazon vouchers for Christmas!, • Opportunity for career progression due to rapidly growing organisation, • 28 days holiday entitlement, • DBS check, • Pension If you meet the below Childrens Registered Manager criteria and are keen to discuss this role further, then please do not wait any longer - Apply to be our Childrens Registered Manager! • Minimum Level 5 NVQ in Health and Social Care/Or equivalent (Essential), • Previous experience at Deputy Manager or Childrens Registered Manager level (Essential), • Must have supported children within an Ofsted regulated residential setting (Essential) Apply now for further information.

You're an experienced, hands-on Electronic Technician / Engineer with good fault finding diagnostic and repair skills at a component /PCB board level. Maybe you've got an assembly or repair background and want to do more? We don't do micromanagement - so you've got to have a detail oriented, organised and structured approach to work. BASIC SALARY: Up to £40,000 · 25 days holiday rising with service · Full access to company benefits package including pension · Flexible working within core hours LOCATION: Watford COMMUTABLE LOCATIONS: Hemel Hempstead, St. Albans, Hatfield, Cheshunt, Harrow, Wembley, Hayes, High Wycombe, Amersham, Chesham, Berkhamsted, Tring, Luton, Dunstable, Hatfield, Welwyn Garden City, Stevenage, Slough, Maidenhead, Milton Keynes, Hitchin, Bletchley. WHY SHOULD I APPLY? · Friendly, close knit, experienced team of Electronic / Electrical Engineers - with a great team spirit · Work life balance is important! Come in, do your job, leave at a sensible hour · With 100 years in business - we're not going anywhere. Stable, reliable job - and a great place to work JOB DESCRIPTION: Electronic Technician, Electronic Engineer - Repair, Fault Find, Calibrate, Instrumentation, PCB Based at the Watford site and working in our the test / calibration lab alongside a team of Calibration Engineers and a department manager. This role requires independent problem solving, and the ability to carry out repairs and adjustments on complex test equipment and instrumentation. You'll also be a key player in maintaining the integrity and performance of critical lab equipment - whilst also supporting and mentoring junior team members. You will occasionally support with calibration of equipment as required by the business. PERSON SPECIFICATION: Electronic Technician, Electronic Engineer - Repair, Fault Find, Calibrate, Instrumentation, PCB · An experienced, hands-on Electronic Engineer with good soldering, fault finding diagnostic and repair skills at a component / board level · You've got a detail oriented, organised and structured approach to work · Your experience could come from electronic repair, assembly, calibration, testing etc. Any exposure to calibration labs would be a bonus. THE COMPANY: We're approaching 100 years in business, we're a well-respected manufacturer and brand of portable & hand-held electronic instrumentation. With a heavy focus and investment on R&D and New Product Development, we're genuinely a market leader for innovation in our industry sector. PROSPECTS: Regular salary reviews and potential to develop your career with a well established and growing business. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Electronic Technician, Electronic Engineer - Repair, Fault Find, Calibrate, Instrumentation, PCB, Soldering - Testing Lab, Calibration Lab INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SP18414, Wallace Hind Selection

Job Title: Deputy Manager – Residential Care Home Location: London (E4) Contract: Temporary – 12 Weeks Start Date: 23 March 2026 Hours: 36 hours per week Rate: • PAYE: £155.02 per day, • Umbrella/Limited: £203.85 per day This role will support the Registered Manager in the day-to-day management of the service, ensuring residents receive high-quality, person-centred care while maintaining compliance with regulatory standards. The successful candidate will be a confident leader who can manage staff, lead shifts, and support the effective running of the care home. Key Responsibilities • Support the Registered Manager in the day-to-day management of the residential care home., • Act as shift lead, ensuring safe and effective care delivery., • Provide leadership and support to care staff and support teams., • Ensure care is delivered in line with individual care plans and best practice standards., • Maintain compliance with Care Quality Commission (CQC) regulations and standards., • Monitor and support staff performance, ensuring high standards of care and professionalism., • Work collaboratively with residents, families, and multidisciplinary professionals., • Assist with rota management, staffing, and service coordination where required.Requirements, • Previous management or senior role experience within a residential care home., • Experience working with older adults, particularly individuals living with dementia., • Strong understanding of Care Quality Commission (CQC) standards and regulatory requirements., • Excellent leadership, communication, and organisational skills., • Ability to confidently lead shifts and support operational management of the service.Qualifications, • Enhanced DBS, • Right to work in the UK, • Minimum 2 years references/work historyInterview Process, • Interview Date: 11 March 2026 For further information or to apply, please contact: Lewis Ashcroft Ribble Recruitment

A Charity in London have launched a programme of work to adopt simple, standard and modern processes in the everyday operations, underpinned by an Oracle cloud-based Enterprise Resource Planning software-as-a-service (SaaS) solution.They are now seeking a Cutover Manager who will lead all planning, coordination and execution of activities required to transition them from legacy Finance, HR, Payroll, Procurement and Research Management systems into Oracle Fusion, ensuring a smooth, controlled and well-governed go-live. This role overseas all cutover workstreams; technical, data, business readiness, environment, testing, exit criteria, communication and hypercare planning, to ensure the organisation is fully prepared for Day 1 operations. The role can be offered on either a Fixed Term contract (£80-90k per annum) or a daily rate or arpund £600pd (inside IR35). Key Responsibilities • Develop and maintain the detailed cutover plan aligned to the overall plan-on-a-page and deployment timeline., • Define cutover scope, review existing entry criteria and exit criteria, establish success measures and checkpoints., • Coordinate across all workstreams (HR, Finance, Research) to identify all cutover tasks and dependencies., • Liaise directly with the Enterprise Applications team to ensure the Digital Services BAU function is engaged at the right checkpoints; plan and manage the progressive wind-down of non-essential BAU activity during cutover, and coordinate a controlled handover into hyper-care and steady-state support., • Lead cutover governance meetings including readiness checkpoints, go/nogo meetings and daily stand ups. go meetings and daily, • Own and manage the end-to-end cutover strategy for Oracle Fusion Cloud implementations (FINANCE, HCM, and SCM) including Research Management and EPM., • Knowledge and experience of managing cutover for major ERP transformation projects. (Preferably Oracle), • Strong understanding of ERP platforms, plus infrastructure and data migration., • Evidenced experience of performing this role in multiple Oracle programmes, • Strong understanding of data migration cycles, environment management, testing phases and business readiness, as evidenced across programme documentation., • Excellent planning, organisation and dependency-mapping skills across multi-workstream programmes., • Ability to run multiple workstreams manage high-pressure go-live windows., • Confident communicator with strong leadership presence, able to operate at senior stakeholder level., • Experience within public sector, research, or higher-education environments., • 7+ years of experience in Oracle implementations, with strong focus on cutover and deployment management., • Hands-on experience with Oracle Fusion Cloud Applications (ERP, HCM, SCM)

JOB-20241107-791d94d2 Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Team Manager within the Referral & Assessment Team to work full time based in Bexley. The salary for this permanent Team Manager job is up to £63,042 per annum.Main duties: • To have a experience with, or a willingness to be trained and learn, the Signs of Safety practice model and support this approach in all aspects of the work carried out by the team., • To have previous management or supervisory responsibilities of other practitioners working within children and families services, including the Leaving Care service., • To keep apprised of the changing contexts, research, practice theories and statutory procedures that govern work with young adults leaving care at the local and national level and to implement these within the team., • To contribute to the development and implementation of local policies and service improvement strategies and support their implementation within the team and service., • To provide specialist social work and child protection knowledge and advice to the team, service, and other multi-agency professionals that helps them better understand the diverse experiences of the young adults leaving care with whom we work., • To liaise, network, influence, and coordinate with other multi-agency partners to provide the best level of multi-disciplinary support to young adults leaving care and where appropriate their children., • To represent the local authority in a professional and competent manner, especially when making representations at court, with families, or with other agencies., • To ensure that timely response and action is carried out by the team to any contacts, referrals, allocations, complaints, information requests, child protection enquiries, court directives received, and plans for children., • To maintain regular supervision and appraisal of worker performance in the team that includes case management oversight, timely decision making, the effective implementation of pathway plans, reflective space, respectful challenge, recognising areas of good and bad practice and supports the ongoing learning and development of workers., • To keep the team fully staffed by supporting the recruitment and interview process for new practitioners, both within the team and across the service, and monitoring this in relation to changing circumstances., • A social Work Qualification or equivalent., • Experience within a management role, • Understanding of relevant legislation., • Continual professional development., • Social Work England registered.

Academic Programme Operations Manager 1.0 FTE Location: Sidcup Salary: £38,604 - £45,659 per annum Hours: 35 Hours per week / 52 weeks per year Do you have substantial experience of student administration and can lead and manage a team? Are you looking for an exciting opportunity to make a meaningful contribution to programme delivery, operational excellence and the student experience? If yes, then this role may be ideal for you. Rose Bruford College is seeking an experienced and proactive Academic Programme Operations Manager to manage and lead programme-related student administration across a full range of programmes, ensuring an efficient, effective and student-focused administrative service. Reporting to the Academic Registrar, you will play a key role in shaping and delivering high-quality programme administration, ensuring that services support academic delivery and contribute to wider institutional strategy. In this role, you will be responsible for developing and contributing to college policies and processes, and you will have leadership and management responsibility for the Programme Administration Team. Rose Bruford College is one of the UK’s leading specialist higher education colleges for theatre and performance, with a proud history of training actors, performers, technicians and creative professionals who shape the industry worldwide. Our graduates can be found on major stages, screens and production teams across the UK and internationally. Based at campus in Sidcup, the college is a vibrant and collaborative community where creativity, professional practice and academic study come together. We are proud of our diverse and international student body, and of the supportive environment we create to help every student develop their talent and realise their potential. We offer 35 days’ holiday per annum plus bank holidays. To Apply If you feel you are a suitable candidate and would like to work for Rose Bruford College, please click apply to be redirected to our website to complete your application. Application Deadline: 23:59 Monday 6 April 2026 Interviews: Friday 17 April 2026 We strongly encourage applications from people of all backgrounds, especially those with lived experience of disability or underrepresented identities in higher education.

Our client is currently recruiting a 1st line Support Technician to join their IT Operations Team. The 1st line Support Technician will be responsible for triaging tickets and supporting end users to a 1st line level. You will gain exposure to supporting end users both deskside and remotely. This will be based 4 days onsite in London and 1 day in Crawley. Key Responsibilities for the 1st Line Support Technician • Providing support to help users solve technical issues with their computers, both hardware and software and ensuring support requests are handled in an effective and efficient manner, • Liaising directly with end users to resolve any problems, as directed by the System Support Manager to maximise user satisfaction with the resolution of incidents, • Working within a team to triage problems and either work on them directly, escalate to another Engineer, or direct to another team, • Logging technical support requests over the telephone or by email, • Using remote control tools and technologies to assist end users as required, • Previous experience in an IT support-related role, • Experience troubleshooting software (Windows 10 and 11), networks (wired & Wi-Fi) and fault diagnosis of hardware, • Knowledge of Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) is essential with experience of Microsoft 365 (deployment, troubleshooting, Mail Flow Analysis, etc)

We currently have an opportunity for a Project Worker - Complex Needs role based in Westminster.Role Details: • Job Title: Project Worker - Complex Needs, • Team: Westminster, • Responsible to: Team Manager, • Delegated Authority: Level 7, • Pay Rate: £14.85 + Holiday Pay, • Service Type: 68-bed men's hostel providing 24/7 specialist supportAbout the Service:This hostel supports men with a range of complex needs including substance misuse, mental health challenges, rough sleeping history, criminal justice involvement, and self-care difficulties. The service provides high-quality accommodation-based support with the aim of helping residents stabilise and move towards greater independence.About the Role:The Complex Needs Project Worker is a specialist position focused on engaging individuals who may be harder to reach or support. The successful candidate will be expected to:, • Build strong professional relationships with residents with multiple disadvantages, • Provide person-centred and trauma-informed support, • Work within a psychologically informed environment (PIE) framework, • Support residents to develop life skills and progress towards independent living, • Work collaboratively with internal teams and external agenciesIdeal candidates will have experience in:, • Homelessness / supported housing services, • Working with complex needs clients, • Mental health and/or substance misuse support

Lead Manager - Individual Placement Support (IPS) Lambeth | Hudson House, Stockwell Interviews: Tuesday 3rd / Wednesday 4th (In Person) 12-Month Maternity Cover £45,966 per annum 4 Days Office | 1 Day Remote ASAP Start About the Role We are seeking an experienced and dynamic Lead Manager to oversee the operational delivery of the Individual Placement and Support (IPS) service in Lambeth.This role focuses on supporting individuals recovering from or recently discharged from Mental Health crisis services into paid employment. You will lead a team of 13 staff members, ensuring high performance, regulatory compliance, and strong partnership working with NHS and clinical teams.This is an excellent opportunity for a strong operational leader with employment services experience and a solid understanding of the IPS model. Key Responsibilities • Lead the operational delivery of an integrated IPS service, ensuring programme outcomes and contractual targets are met or exceeded., • Manage and support a team of 13 staff, addressing performance, attendance, and development needs., • Ensure compliance across 25 regulated performance and quality standards., • Promote employment as a key recovery outcome within clinical and NHS teams., • Maintain strong fidelity to the evidence-based IPS model, including preparation for service reviews., • Monitor performance data, identify service gaps, and drive continuous improvement., • Oversee accurate data collection, quality assurance, and reporting to commissioners and funders., • Strong managerial experience, including performance management and staff supervision., • Previous experience delivering employment support services and managing contracts against KPIs., • A solid understanding of the IPS model, including fidelity standards and review processes., • Experience working with individuals with complex needs, particularly within mental health settings., • Ideally, experience working within the NHS or alongside clinical teams., • Excellent stakeholder management and communication skills., • Strong organisational skills and the ability to work independently and proactively.Why Apply?, • Lead a meaningful service supporting individuals back into employment after mental health crisis., • Work within a well-established IPS framework., • Competitive salary of £45,966 per annum., • Hybrid working (4 days office / 1 day remote). Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

As the Network Manager, you are responsible for overlooking the management, security, availability, maintenance and installation of the administrative and curriculum ICT network, this includes the software and hardware infrastructure of the school’s ICT network. You will also have the responsibility of monitoring the IT technicians working on site. In addition, you will work alongside the Senior Leadership Team to support in development of the school’s IT infrastructure and establish and enact plans for projects. Your role is crucial in ensuring the schools ICT network is optimised for effective use by members of staff and students while ensuring its stability and security. It is crucial you have a high level of commitment to delivering the clients services in a way which successfully reflects the companies values. Within the role, you will be responsible for encouraging effective communication between MSP and school. This involves keeping up to date on the services and solutions the client on can offer, as well as managing customer accounts. Key Responsibilities include: • Running the school’s ICT based applications and network infrastructure., • 2nd/3rd line support., • Ensure work is in line with school policies., • Day to day management of all IT operations ensuring that requests are dealt with quickly and effectively., • Take responsibility and line manage the work produced by ICT support staff., • Supplying technical advice, training, and support to staff to ensure they are able to make effective use of systems., • Observation and maintenance of all key systems including virtual & physical server environments, switches, Microsoft 365, and backups., • Passionate for IT, it is required you are a minimum of 2-3 years of experience working as an IT Manager/Network Manager/Senior ICT Consultant within a school setting., • The ability to work independently and in collaboration with team, with a skill for problem-solving and a pro-active approach to identifying opportunities to improve the services given by the team., • Is self-motivated, with great communication and interpersonal skills, additionally having top-end customer service skills., • Has a high level understanding of the responsibilities and requirements of working within a school environment., • Skilled in preforming upgrades to a school IT Network system.

Information Security Manager – Cloud – SW London, Hybrid - £60k Cyber Security - Governance One day per week in the office – rest from home. A well established, values driven charity based in SW London are looking for a seasoned Information Security Lead to be the authority across all Information Security and Cloud Infrastructure; ensuring Azure, Microsoft 365, and SaaS platforms are secure, resilient, and compliant. The role combines hands-on technical security expertise with risk management, governance, and assurance, supporting business objectives while reducing cyber and data protection risk. As the Senior Information Security Analyst you will lead security architecture decisions, oversee incident response and vulnerability management, support secure digital transformation, and provide clear, risk-based advice to stakeholders and senior leadership. The position operates with a high degree of autonomy and focuses on security leadership & technical excellence and enablement, rather than day-to-day service desk operations. The ideal candidate will have strong technicals skills across the following: Microsoft Entra ID (Azure AD): Conditional Access, MFA, Passwordless authentication, Identity Protection, PIM, Phishing resistant MFA configurations Zero Trust architecture and least-privilege access models Identity governance, access reviews, and privileged account management and access reviews SSO integration across SaaS platforms Active Directory & Hybrid Identity: AD security, tiered access model, legacy AD decommissioning, secure hybrid environments Microsoft 365 & Cloud Security Microsoft Defender XDR (Endpoint, Identity, Office 365, Cloud Apps) Microsoft Sentinel (SIEM): log ingestion, alert tuning, detection rules, incident workflows Intune & Endpoint Management: device compliance, MDM/MAM, BYOD enforcement Endpoint, Infrastructure & Asset Security Network, DNS & Access Security DNSFilter: DNS-layer protection, malicious domain blocking, reporting and threat visibility Azure Firewall, VPN security, and network segmentation of azure infrastructure PowerShell scripting for security, identity, and infrastructure tasks Security automation using Logic Apps and SIEM workflows if required The salary on offer for this role is up to £60,000.

Job Title: Town Planner Location: Sidcup Penguin Recruitment is delighted to be supporting a leading multi-disciplinary consultancy in the appointment of a Town Planning Consultant (or Project Manager with strong Town Planning experience) to join their growing development team based in Sidcup. This is an excellent opportunity for an enthusiastic, driven and career-oriented planning professional to become part of an established consultancy with over 40 years' experience delivering design, engineering and consultancy services across the built environment. The business prides itself on its collaborative culture, depth of technical expertise and commitment to delivering high-quality, intelligent solutions that create positive human and environmental outcomes. Their planning team plays a key role in supporting development consultancy and project management services across a diverse portfolio of projects. The Role This is an exciting opportunity to support and further develop the planning consultancy arm of the business, working closely with the Director and senior leadership team. You will be encouraged to use your own initiative, contribute to business growth, and play a meaningful role in shaping the future of the planning discipline within the wider group. The ideal candidate will likely hold a formal qualification or degree in Town & Regional Planning, Urban & Regional Planning, or a related discipline. Key Responsibilities • Providing planning advice on applications to internal teams across the wider group and to external clients, • Preparing, submitting and managing a full range of planning applications, from single-unit residential schemes through to large-scale residential developments (up to 300 units), as well as commercial and infrastructure projects, • Advising on estate rationalisation, • Supporting and managing planning appeals, • Interpreting planning policy and identifying opportunities to maximise development potential, • Applying local authority knowledge where possible Benefits & Initiatives The successful candidate will benefit from an excellent package, including: • Flexible working arrangements, • Private healthcare support, • Long service awards, • Performance-related incentive scheme, • "Frankham Friday" initiative, • Cycle-to-work scheme, • Life assurance, • Generous annual leave with buy, sell and carry-over options, • Annual season ticket loan

Job Description: Care Worker Location: London Borough of Hillingdon and surrounding areas Reports to: Field Liaison Supervisor / Service Manager Shift Pattern: 7:00 to 14:00 & 15:00 to 22:00; alternative weekends We are providing essential care to the elderly and vulnerable adults across the London Borough of Hillingdon. This is a really rewarding key worker role, which offers a real feel good factor, whilst offering a flexible working pattern and opportunities to progress your career in a secure and fast growing industry sector. Due to continued expansion, we are looking for care workers who are truly passionate about delivering high quality care to vulnerable adults within the community. It is necessary for you to have a background in care, we are also looking for individuals with empathy, compassion, creativity and commitment and those who genuinely want to make a positive difference to other people's lives. You will deliver a time-limited support to our service users in their own homes for up to six weeks. In addition to meeting the clients needs,to try to,as far as practicable, prevent unnecessary admission to hospital or residential care. You are required to provide personal care and light domestic duties to vulnerable adults/elderly. Key responsibilities will include; but not be limited to: • To providing service users with the appropriate level of care, re-ablement learning guidance and directions in daily living activities in accordance with their re-ablement plan., • To provide support to service users with daily living tasks as they develop their own independence as part of the re-ablement programme., • To be a trusted assessor reviewing the need for simple equipment to support re-ablement programme to maximise an individuals independence., • To refer to the Re-ablement Assessor for specialist input and review of the service users progress and plan as required, • To maintain the service users dignity, choice and control at all times and escalate immediately any concerns e.g. safeguarding, neglect, • Support service users to take their medication, • Accurately keeping daily records, • Good verbal communication skills, • Written standard of written English, • Commitment, enthusiasm, flexibility, professionalism, • To have knowledge of personal care requirements of users, and the ability to provide efficient effective personal and physical care to service users., • Experience in care required, • Good problem-solving skills and a solution focused approach, • Positive and friendly nature, with a ‘can-do’ attitude, • Being able to effectively manage GPS and navigation system in order to provide community care, • Flexible working patterns: 35 hours contracted – Variable Hours Contract, shift work (Permanent & Contract), • Block shift payment., • Competitive Salary Structure overtime available, • Business mileage paid, • Full Paid Training Offered – with on-going training and Learning & Development., • Key Worker Letter/ID Badge issued, • Full P.P.E. Provided to all workers, • Career Progression Available

Your new company A leading real estate and property development organisation whose purpose is to create and manage sustainable properties which deliver strong outcomes to their stakeholders on a long-term basis. They develop and own some of the most high-quality campuses across central London and pride themselves on their ambitious, innovative and sustainable projects throughout the country. Your new roleA Smart Adoption Manager is required to join the organisation to work closely with clients to focus on adoption of Smart building technologies, including MyPass, MyBuilding and other smart platforms across deployed buildings. The Smart Adoption Manager will also shape and define the evolving catalogue of demised and data-driven smart services, working with Leasing, Asset Management, Storey and Property Management teams to bring clarity, viability and commercial insights to new offerings. The Smart Adoption Manager will be required to work directly with on-site teams, Technical Service Managers and Property Management leadership to embed digital access as the default Operating model. They will translate smart platform capability into day-to-day user behaviours, ensuring frictionless and confident usage across the portfolio. The role will also include developing simple guidance, playbooks, escalation routes and support materials that make digital adoption intuitive and repeatable.What you'll need to succeed • Experience of driving adoption of smart buildings technology, • Strong customer-facing experience with the ability to build trusted relationships, • Business Analysis mindset with strong problem-solving and requirement-gathering skills, • Background in customer success or similar stakeholder-centric roles, • Experience liaising with product vendors, • Supplier management experience, • Basic salary up to £80,000, • Discretionary bonus (up to 20%), • Free shares, • 15% non-contributory pension, • Several other excellent benefits Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 23310 The Skills You'll Need: Mandarin, IT system, IT infrastructure, Governance, FCA Your New Salary: up to £85k Office based Perm Start: ASAP Mandarin speaking IT Manager - What You'll be Doing: IT Governance & Policy Ownership • Own, maintain, and enforce IT policies and standards (e.g. access control, acceptable use, change management, asset management)., • Ensure policies are implemented in practice, evidenced, and audit-ready., • Oversee core IT infrastructure (end-user computing, networks, core platforms, Microsoft/cloud services)., • Manage provisioning and de-provisioning of users, devices, and systems in line with Joiners-Movers-Leavers controls., • Manage IT service providers, MSPs, SaaS vendors, and technology suppliers., • Ensure contracts, SLAs, and security assurances meet FCA and internal requirements., • Act as IT lead for FCA audits, internal reviews, and compliance assessments., • Produce evidence of IT controls, system access, logging, backups, and resilience., • Own IT aspects of BCP and DR planning, testing, and documentation. Mandarin speaking IT Manager - The Skills You'll Need to Succeed: • Proven IT management experience in an FCA-regulated or financial services environment., • Strong understanding of IT governance, access controls, audit evidence, and vendor risk., • Broad technical competence (Microsoft stack, cloud services (AWS/Azure), identity management). Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.

Our client is market leader within the care industry and work with 43 local authorities and county councils, and provide direct services to HM Government Home Office. They have become the provider of choice to so many local authorities UK wide and continue to set uprecedented care standards within the industry. The organisation specialises in providing best-in-class residential care for children and young people who have complex needs. They endeavour to create a safe environment that is homely and nurturing, enabling positive relationships to be formed and for children and young people in their care to make progress in all areas of their development. JOB PURPOSE To join a team offering a comprehensive residential service for young people with learning disabilities and associated challenging behaviour aged between 10-18 years. Our aim being to ensure the physical, social, emotional care and development of the young people. DUTIES AND RESPONSIBILITIES • To join a team of residential care staff ensuring that safe and appropriate care practices are always maintained., • To support the Manager in all aspects of the home’s operation, whilst maintaining positive childcare practice, in keeping with the aims and objectives of the home., • To provide a safe, warm, and supportive environment to our residents whilst being involved in the planning and organisation of the home., • To maintain a regular recording system in connection with each young person, be involved in the implementation of care plans and assist in the publication of reports when required., • To attend review and planning meetings when required., • To assist with the process of development, implementation, and review of service policy., • To ensure when on shift that care staff conduct themselves within the guidelines of the home in line with Policy documents and care plans., • To delegate tasks to residential care staff and co-ordinate the daily routines of the home and participate in household duties such as cooking, cleaning, gardening and promote and maintain high standards of cleanliness., • To delegate tasks to residential care staff and participate in the general activities of the home such as cycling, swimming, walking, playing games and to use any personal skills you may have to maximise opportunity for each resident., • To attend regular supervision sessions, staff meetings and training sessions as required., • To accept responsibility for such monies as may be required in the carrying out of your duties, • To administer medication to children as required and complete all related paperwork and records., • To undertake sleeping in duties as required., • To comply with and adherence to the policies, procedures, and practice of the home and to respond to emergencies which may arise within the service., • To provide a positive role model for colleagues and the young people resident. BENEFITS 28 days holiday (inclusive of bank holidays) Pension with NEST Pensions Employee Referral Scheme Access to Sage Employee Benefits 24/7 access to our Employee Assistance Program 24/7 access to an OnDemand GP Service Enrolment and funding to required qualification(s) Access to Key Worker Discount Schemes e.g. Blue Light Card

Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Social Worker within the Assessment Team to work full time based in Dagenham. The salary for this permanent Social Worker job is up to £43,815 per annum. Main duties: • With appropriate supervision assess and provide services to children and families in need within the framework of relevant law, legislation and national and local guidance., • To undertake high quality, analytical single assessments within statutory timescales, which are reflective of presenting concerns and responsive to identified unmet needs and/or risks., • To undertake practice which is analytical and reflective and in which the child’s voice is consistently heard and recorded., • Working within the London Child Protection Procedures to undertake key work responsibilities for children subject to a child protection plan and children looked after by the Local Authority who are deemed to be at risk., • To assess, advise and support Children and Families in need alongside Health, Education and Targeted Family Support colleagues to address unmet need and present statutory safeguarding intervention., • To enhance and promote continuing professional development in accordance with the Professional Capacities Framework and registration requirements of the SWE. To undertake appropriate training and keep abreast of changes in legislation divisional procedures and development in professional practice., • To contribute to the planning and development of the services provided by the team and promote the improvement of standards and quality assurance., • To comply with the service case recoding guidance., • Social work qualification with registration with Social Work England., • Experience in managing social work caseloads and supervising others., • Experience of community and/or group work. JOB-20241107-791d94d2

Brokerage Assistant - Adults Commissioning Team London Borough of Hackney £27.73ph Umbrella The Adults Commissioning Team is looking for a Brokerage Assistant to join our fast-paced, collaborative service. As a vital member of our Brokerage Team, you'll play a key role in ensuring adults in need of care and support can access high-quality services that promote independence, wellbeing and choice. About the Role Reporting to the Senior Brokerage Manager, you will help maintain the systems, data and processes that underpin the delivery of placements and care packages across Hackney. You will work closely with providers, social workers, health colleagues, finance teams and other internal stakeholders to make sure information is accurate, up-to-date and supports effective decision-making. This is a varied, rewarding role that offers the opportunity to develop your skills in commissioning, contract management, relationship building and care brokerage. Key Responsibilities • Maintain accurate databases, including care home vacancies and information on placements, support packages and associated costs., • Liaise proactively with care providers, Brokerage Officers, Social Workers, Care Coordinators, Contract Officers and Finance teams., • Support the sourcing, arrangement and amendment of placements in residential, nursing and supported living settings., • Participate in the team's duty system, handling incoming calls, emails and other communications., • Ensure systems such as Mosaic and CM2000 are updated in line with policies and procedures., • Monitor provider compliance and report issues to Contract Officers., • Support the development of policies and procedures within the Brokerage function., • Maintain high-quality, accurate records for financial forecasting and community care charging. We're looking for someone who is: • Background in health or social care, including experience with residential or supported living placements., • Comfortable managing relationships with stakeholders in a care or commissioning environment., • Confident using IT systems to record activity, track performance and communicate effectively., • Able to communicate clearly and assertively in writing and verbally., • A collaborative team member who can also work independently., • Skilled at managing your own workload, prioritising under pressure and meeting deadlines., • Able to exercise sound judgement and make decisions based on available information. Working at Hackney means being part of a diverse, innovative borough committed to improving outcomes for residents. In this role, you'll help deliver truly person-centred services that support independence and wellbeing for adults with care needs. You'll also have access to ongoing professional development and opportunities to build a career within commissioning and adult social care. How to Apply If you are motivated, organised and passionate about helping people access the right care at the right time, we would love to hear from you. Apply now to help us shape a better Hackney, get in touch with Jordan Peat, QSW Talent Partner - Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.

LondonEnd User Support LeadOverviewA global FTSE250 financial services company (1,500+ users across 60+ locations) is seeking an experienced End User Support Lead to join the EMEA IT team in London. You’ll be a key point of contact for all end user support, ensuring high-quality service delivery and driving continuous improvement across the region.Role & Responsibilities • Lead the End User Support function for EMEA, managing incidents and service requests., • Maintain service standards across all queues, ensuring timely assignment and resolution., • Own and meet KPIs/CSFs aligned with IT strategy., • Mentor, coach and develop the support team; ensure succession plans and training programmes are in place., • Triage, troubleshoot and resolve incidents; collaborate with wider IT teams to manage expectations and deliver solutions., • Maintain clear ticketing and knowledgebase documentation in ServiceNow., • Promote best practice in technology adoption and use., • Identify trends, risks and potential problems with the IT Manager., • Ensure hardware, peripherals and software are operational and well maintained., • Support and champion global IT policies (security, usage, incident management, data handling)., • Act as first point of escalation for EMEA support issues., • Drive service improvement initiatives locally and globally, fostering a culture of learning and knowledge sharing., • 70/30 hands-on vs. leadership responsibilities.Essential Skills & Experience, • Proven experience leading an IT Support or End User Support team., • Strong ServiceNow ITSM knowledge., • Customer-focused with excellent communication and problem solving skills., • Ability to manage high volumes, multitask, and stay calm under pressure., • Self motivated, adaptable and team oriented., • Solid understanding of Microsoft 365, Teams, SharePoint, OneDrive, Exchange., • Active Directory & Azure AD administration skills., • Fast learner with a commitment to continuous development., • Willingness to work outside core hours when required.Desirable, • ServiceNow ITSM, • CUCM, • CCST, • Cisco AMP, • Call centre toolsPackage, • £60–70k base salary, • Up to 20% annual bonus, • Stakeholder pension (up to 10% employer contribution), • Free lunch + subsidised breakfast, • Annual pay review, • Private healthcare, • Comprehensive benefits package

We are looking for a Security Platform Engineering Manager to define, build and operate a portfolio of reusable security capabilities that can be consumed by engineering squads as part of our product delivery. This role will combine technical leadership with hands on engineering, ensuring that security controls are delivered as code, embedded into infrastructure and CI/CD pipelines, and aligned to our AWS first, Terraform led platform model. We are looking to expand and mature further our Platform Engineering capabilities by introducing a Security Platform Engineering team, with a goal to make secure by default the best and easiest path for squads building customer facing services. This team will engineer and operate reusable security capabilities as internal products, embedding security controls directly into infrastructure, CI/CD pipelines and service templates. Working closely with Cloud Platform Engineering, Security Operations and other engineering squads, the function will focus on reducing risk through automation, consistency and developer experience. The successful candidate will be responsible for shaping the roadmap, forming the team to deliver it, driving adoption across build and run squads, and ensuring that security becomes a scalable, automated and measurable capability rather than a manual or reactive process. ROLE AND RESPONSIBILITIES • Work with the Head of Cloud and security stakeholders to define the strategic direction and technical vision of security platform engineering at CMC, • Build and lead a small team responsible for delivering security capabilities as reusable platform “products”, • Own the roadmap and technical delivery of these capabilities across cloud infrastructure, CI/CD, IAM, application integration patterns and more, • Engage and collaborate with internal customers and understand up and coming use cases for the security platform, • Deliver hands on contributions to the platform; set technical standards and approach, • Operate and support the security platform services with clear reliability expectations and continuous improvement, • Drive measurable adoption of security platform services across engineering teams and report on coverage, risk reduction and maturity, • Stay up-to-date on industry trends and emerging technologies and incorporate them into the platform roadmap as necessary Required: Demonstrable experience in the following: • Securing cloud native workloads, ideally within AWS and serverless architectures, • Managing services required to deliver secure applications such as firewalls, package management and secrets management, • Deep understanding of IAM, least privilege access design and secure service to service communication patterns, • Integrating security controls into CI/CD pipelines, preferably using GitHub Actions, • Enforcing security standards on Infrastructure as Code (e.g. via Policy as Code), • Ability to translate regulatory or security policy requirements into practical, automated engineering controls, • Leading team technical delivery in a cross functional environment with multiple stakeholder groups, • Experience writing Terraform to configure and manage security tooling and services, • Experience with GitHub Advanced Security features such as code scanning, dependency review and secret scanning, • Experience in developing hardened golden image pipelines for containers and virtual machines, • Experience integrating Wiz or similar CNAPP tools into developer workflows, • Experience delivering identity or access management capabilities as shared internal services, • Experience operating in a Platform Engineering model supporting build and run squads in a regulated environment CMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.