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  • BSL Deaf Services Interpreting Agency Co Ordinator at Positive Signs
    BSL Deaf Services Interpreting Agency Co Ordinator at Positive Signs
    hace 17 días
    £30000 anual
    Jornada completa
    Upminster

    Positive Signs is growing — and we are looking for an experienced, highly organised, and people-focused BSL / Deaf and Interpreting Services Coordinator to join our expanding in-house team. As a respected Deaf-led organisation, Positive Signs delivers high-quality BSL interpreting, Communication Support Workers (CSWs), Deaf Inclusion services, ClickBSL, and wider communication support solutions across the UK for individuals, businesses, and public sector organisations. This exciting role sits at the heart of our operations, coordinating services, supporting enquirers and clients, liaising with a huge number of BSL Interpreters and freelance professionals, in addition to allocating jobs to our in house team and ensuring bookings are delivered smoothly, professionally, and with a strong commitment to Deaf inclusion and accessibility. This is a fast-paced, varied, and rewarding position suited to someone who enjoys problem-solving, managing multiple priorities, and building strong working relationships with a wide range of people. We are looking for someone who: • Has excellent organisation and communication skills and is an all rounder, • Thrives in a busy, team-focused environment in a supportive team, • Is confident liaising with new and existing clients, interpreters, CSWs, freelancers, and all enquirers end to end, ensuring requirements are met and delivered on site or remotely, • Has a proactive, professional, and solutions-focused approach and able to prioritise each day, • Can manage multiple live bookings and changing priorities with accuracy and attention to detail, • Shares our passion for Deaf inclusion, accessibility, and high-quality service delivery across Positive Signs Essential: • Minimum BSL Level 3 Signature qualifications preferred, • Experience dealing with phone, SMS and emails, on booking systems, CRM platforms, scheduling tools, and calendars, • Strong IT and digital / video communication skills, • Excellent written English and communication skills, • Ability to work under pressure and manage all bookings from enquiry through to completion, • Strong attention to detail and organisational skills Previous experience within a Deaf-led, interpreting, accessibility, recruitment, education, social care, or support organisation would be a significant advantage. Why join Positive Signs? • Work within a respected and growing Deaf-led organisation, • Be part of exciting developments including our own development and community based services as well as our own VRS service, - ClickBSL, • Hybrid and flexible working opportunities available, • Opportunities for career progression and further BSL development, • Full-time and part-time opportunities considered, • Combination of Upminster or Writtle ( Essex ) office-based meetings and work from home, • Support meaningful Deaf-led and community-based projects, • Join an ambitious, supportive, and forward-thinking team, • Salary negotiable depending on experience We strongly encourage experienced and committed to applications, All interviews will be BSL / English friendly at Upminster office, after a phone / video chat Ready to join us? Do you meet the criteria above ? Job Types: Full-time, Part-time, Permanent, Graduate Benefits: • Language training provided, • Private medical insurance, • Work from home Work Location: Hybrid remote plus in Upminster RM14 2UN

    Inscripción fácil
  • Sales Account Manager
    Sales Account Manager
    hace 24 días
    £50000–£55200 anual
    Jornada completa
    Hornchurch

    The postholder will be responsible for the following duties and responsibilities: • Develop and implement sales and business development strategies to increase vehicle sales and expand the company’s customer base within the UK market, • Identify and secure new business opportunities through networking, market research, lead generation, and strategic partnerships, • Build and maintain strong relationships with existing and prospective clients, dealerships, suppliers, and finance partners, • Manage key customer accounts and ensure high levels of customer satisfaction and retention, • Promote imported Japanese vehicles and local vehicle stock to individual and commercial customers, • Negotiate commercial terms, pricing structures, finance arrangements, and sales agreements with customers and business partners, • Conduct market analysis and competitor research to identify industry trends, customer demands, and commercial opportunities, • Coordinate with suppliers and overseas partners regarding vehicle sourcing, procurement, and stock availability, • Monitor sales performance, prepare sales forecasts, and produce management reports relating to revenue generation and business growth, • Work closely with the marketing team to support promotional campaigns, digital advertising, and brand development initiatives, • Ensure compliance with all company procedures, trading standards, consumer protection regulations, and relevant UK legal requirements, • Support the expansion of the company’s commercial partnerships within the automotive and motor trade sector, • Attend trade exhibitions, networking events, and industry meetings to promote the company’s services and generate business opportunities, • Liaise with finance and insurance providers to facilitate vehicle finance arrangements and associated showroom services, • Maintain accurate customer records, sales documentation, and account management systems, • Contribute towards the overall operational and commercial growth objectives of the business

    ¡Incorporación inmediata!
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  • Customer Service Manager
    Customer Service Manager
    hace 25 días
    £38500–£42000 anual
    Jornada completa
    Romford

    Customer Service Manager 📍 Location: Romford, RM1 🏢 Company: B2B Educators UK 💷 Salary: £38,500 – £42,000 per year 🕒 Full Time | Monday to Friday 🚀 Immediate Start Available Job Description We are looking for a professional and motivated Customer Service Manager to join our growing team in Romford. The successful candidate will oversee daily customer service operations, student support, office administration, and staff coordination while maintaining excellent customer satisfaction standards. This is an excellent opportunity for someone with strong leadership, communication, and organisational skills. Responsibilities • Manage customer service and front office operations, • Handle customer and student enquiries professionally, • Supervise reception and administrative staff, • Resolve complaints and provide effective solutions, • Maintain records, reports, and office systems, • Support admissions and business operations, • Ensure high customer satisfaction and professional standards, • Assist with marketing and student recruitment activities Requirements • Previous experience in customer service or management preferred, • Excellent communication and organisational skills, • Good computer and administration skills, • Ability to work in a busy office environment, • Professional appearance and positive attitude, • Education or training sector experience is an advantage Benefits ✅ Career progression opportunities ✅ Friendly and professional environment ✅ Training and support provided ✅ Performance based growth opportunities

    ¡Incorporación inmediata!
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