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Who Are We? Gear4music is a leading UK & European musical retailer. Since launching in 2003, our mission has been to make music accessible for all. We now offer over 62,000 products, serve customers in 190 countries, and operate in 15 languages and 9 currencies. In 2022, we also launched AV.com – retailing HiFi, Home Cinema, and accessories. Behind the scenes, we’re powered by a growing technical team who make all of this possible. We recently turned over £147m and continue to grow, evolve, and innovate. Who Are You? You’re a sharp, thoughtful, and organised Product Manager with a passion for technology and process improvement. You love asking the right questions, spotting bottlenecks, and figuring out how things can be done better, faster, smarter. You thrive in fast-paced, collaborative environments and enjoy solving real-world problems. You’re a confident communicator who can bring together technical and non-technical minds to drive tangible change – and you're excited to make a serious impact on how we work. Your Mission Sitting within the Tech Team’s product management function, You’ll play a key role in enhancing operational efficiency. Your job is to act as the bridge between technical teams, business stakeholders, and third-party vendors, helping us design and implement solutions that drive real results. You will: • Gather, document, and analyse complex business requirement., • Translate business needs into clear, actionable technical specifications., • Work with technical SMEs to understand our current technical set up, identifying areas of particular complexity and challenge., • Analyse and model current and future processes, identifying opportunities for efficiency and improvement., • Work closely with developers, external partners and infrastructure teams to deliver scalable technical solutions., • Support project delivery using Agile practices – contributing to sprint planning, retrospectives, and stakeholder demos., • Drive test planning and UAT, ensuring business goals are met before solutions go live., • Proactively communicate project progress, blockers, and outcomes to stakeholders at all levels., • Act as a champion for continuous improvement, working across departments to reduce manual processes and increase operational efficiency. The Technical Bits We don’t expect you to code – but you’ll need to be technically fluent enough to hold your own in discussions with developers, product teams, and vendors. Here’s the sort of experience we’re looking for: • Demonstrable experience as a Product Manager, Business Analyst, Systems architect, or similar role (3+ years)., • Experience with warehouse management systems (WMS), operational systems, or logistics platforms., • Familiarity with business analysis tools (e.g. JIRA, Confluence, Visio, Lucidchart)., • Understanding of the software development lifecycle (SDLC) and Agile methodologies., • Comfortable working with technical documentation, workflows, and data models., • Experience with WMS platforms, Logistics technology, or e-commerce back-office functions is highly desirable. Bonus points for: • Experience in systems/process transformation in a logistics, warehouse or retail operations environment. Why Us? Because we actually care. No, really. We're not about flash perks or empty promises. We’re about giving you the space, support, and flexibility to do your best work, grow in your role, and feel valued along the way. From wellbeing resources and mental health support to properly planned progression paths – you’ll be part of a culture that values honesty, collaboration, and impact. You’ll work with real people solving real challenges – not stuck in endless meetings or writing reports no one reads. You’ll get to shape how we work and play a key part in building solutions that scale with our business. We’re a flat team – our directors sit with the teams, and everyone has a voice. Critiquing your boss is allowed. Encouraged, even. Our Head Office and UK warehouse operations are based in York, so that’s where you’ll spend the majority of your time, but there will be opportunity for hybrid working and flexible hours, depending on your circumstances. What We Will Offer • Great pay – and it’s always on time., • No expectation of long hours. We respect your time., • A personal development plan and regular 1:1s., • Your choice of Mac or Windows Laptop, • Health Assured Employee Assistance Programme., • A generous staff discount scheme., • Flexible hours and no dress code., • Mental health first aiders., • A strong learning culture with support for external training. And the usual good stuff: • Cycle to work scheme., • Eyecare vouchers., • Company pension scheme., • Employee referral bonuses. We are an equal opportunities employer and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation, in line with the Equality Act 2010. If you require any reasonable adjustments as part of the recruitment process, please let us know. A member of our friendly recruitment team will contact you to discuss your needs in more detail and ensure appropriate arrangements are made.

A large tech-led organization in Greater London is seeking a skilled Technical Programme Manager for a 12-month contract. Responsibilities include the end-to-end delivery of complex initiatives, enhancing operational efficiency, and aligning technical and non-technical stakeholders. The successful c

The Technical Programme Manager (TPM) will be accountable for the end-to-end delivery of complex, cross-functional technology programmes that support the growth and transformation of our International business. The Technical Programme Manager will ensure programmes are clearly planned, effectively g

Delivery Manager / Technical Programme Manager. Proven work experience as a Programme or Project Manager, Delivery Manager, or similar. Interviewing with us for the Technical Programme Manager role will be split into 3 stages (all conducted virtually):.

We are looking for a Senior Technical Programme Manager to work across a range of high priority, technically sophisticated workstreams in an environment of rapid, iterative experimentation. As part of an encouraging, lean and hardworking team of Technical Programme Managers, you will be driving cros

Experience managing technical programmes or complex engineering projects in aerospace, automotive, or a similar high‑tech industry. You’ll play a pivotal role in translating high‑level programme goals into clear, achievable deliverables for the Systems Safety & Systems Engineering team. You’

A leading financial technology company in Greater London is seeking a highly-driven Technical Programme Manager. Ideal candidates should possess strong technical expertise, excellent organizational skills, and the ability to navigate competing priorities in a fast-paced environment.

The Technical Programme Manager (TPM) will be accountable for the end-to-end delivery of complex, cross-functional technology programmes that support the growth and transformation of our International business. The Technical Programme Manager will ensure programmes are clearly planned, effectively g

A leading recruitment firm seeks a Technical Programme Manager to oversee the delivery of complex international technology programmes. The successful candidate will drive execution and governance of programmes to achieve optimal business outcomes.

Proven experience as a Technical Programme Manager or Project Manager in a tech-led or digital environment. Communicate complex technical topics clearly to both technical and non-technical audiences, including senior leadership. Excellent communication skills, with the ability to bridge technical an

Technical Programme Lead / Senior Project Manager (SaaS & IoT). We are seeking an experienced Technical Project Manager / Programme Lead to own the end-to-end delivery of one of our largest and most strategically important global enterprise clients. This role operates as a global programme lead, coo

We are looking for a highly-driven Technical Programme Manager who can provide organisation and coordination support for our engineering initiatives. Depending on the team, the person, and the circumstances, you may find yourself anywhere on the spectrum from Programme Manager to Product Manager. Th

As the Lead Technical Delivery Manager, you will drive end‑to‑end technical delivery across the businesses credit & payments ecosystem. Experiencing in translating product requirements into clear technical flows, APIs, dependencies and sequencing. A supportive, collaborative environment with str

Cross-Functional Coordination: You will manage complex initiatives that need close coordination across technical, commercial and client-facing teams, ensuring clear alignment and timely technical outcomes for the business. What we do: We drive the big technical projects, initiatives and process impr

A leading technology services provider seeks a Technical Programme Manager in Greater London for a six-month contract. The role is pivotal in overseeing complex technology programmes that drive international growth.

Our client a Lloyds of London listed insurance company are currently seeking a Technical Programme Managers in Cyber Security lead the delivery of complex, high-risk technology initiatives that protect our customers, colleagues, data, and brand. Ability to translate technical risk into clear busines

We're looking for a talented Technical Programme Manager to join Isla's Delivery team. Proven work experience as a Programme or Project Manager, Delivery Manager, or similar. Hiring manager interview with our Director of Delivery - 20 minutes.

Paragon Alpha – Hedge Fund Talent Business is recruiting a Technical Programme Manager to join a systematic hedge fund in London.

The Infrastructure Build Technical Project Manager will manage and support infrastructure design, build and deployment of the data center facilities. The Technical Project Manager will be responsible for creating executable project plans with clearly defined milestones, reporting project status, wor