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Prospectus is pleased to be supporting our client to recruit a new Senior Individual Giving Manager. The organisation is ranked among the world's top orchestras and is Resident Orchestra at the Barbican. This is a full-time, permanent role paying a salary of £45,000-£50,000. The postholder will be working in a hybrid model from their offices in London. The Senior Individual Giving manager will lead a successful team to develop and implement the overall Individual Giving strategy. This will involve agreeing and monitoring annual individual giving income and expenditure budget and the postholder will deliver appealing stewardship programmes for supporters to include regular communications, personalised ticketing, and event opportunities. Reporting to the Head of Philanthropy, you will oversee the successful delivery and growth of the Friends and young Patrons schemes and will plan a regular calendar of engagement and cultivation opportunities. The ideal candidate will have significant expertise in major donor fundraising, including building Essential relationships with high-net-worth individuals and securing five and six-figure gifts. They are looking for someone with experience of managing a team and a busy portfolio of generous donors. You will ideally also have experience collaborating with senior volunteers, with the ability to attend regular events outside of normal working hours. At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Ryan Burdock at Prospectus. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

The Talent Set is delighted to partner with a prominent Arts and Heritage organisation on a fantastic Digital Project Manager role. This is a 12-month contract covering maternity leave, offering a unique opportunity to lead key digital initiatives at an organisation attracting over 150,000 visitors annually. Key Responsibilities: • Manage day-to-day digital projects, ensuring timely delivery and stakeholder engagement., • Lead the redevelopment of the organisation’s website, coordinating with external agencies and internal teams., • Oversee CRM and ticketing system integration projects from initiation to implementation., • liaise with technical partners to translate project requirements into actionable plans., • Monitor project budgets and ensure delivery complies with organisational standards., • Support early-stage digital audience planning and strategies., • Proven experience in managing digital projects within a cultural, arts, or heritage setting., • Strong understanding of website development, content management systems, and digital platforms., • Excellent stakeholder management and communication skills, capable of translating technical language., • Experience working with external agencies, ideally web development teams., • Organised, pragmatic, and adaptable to evolving project scopes., • Collaborates well within diverse teams and can effectively advocate for digital initiatives. Salary: £42,000 per annum Hybrid Working: 2-3 days in London office How to Apply To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours. Commitment to Diversity The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Permanent AVP Infrastructure Network Operations Engineer - Cisco ACI, Firewalls, Hybrid Required Skills and Experience: • Possess exceptional technical problem-solving skills in high-pressure scenarios, combined with strong collaboration and communication abilities., • Solid knowledge of traditional LAN/WAN technologies including routing protocols, route redistribution, manipulation, and filtering, L2 loop avoidance, as well as datacentre clos fabric using spine-leaf architecture (Cisco ACI)., • Proven experience with deploying and troubleshooting issues related to WLAN, in a centralized (controller) as well as cloud-based model., • In-depth experience of working in a multi-vendor Firewall environment (Checkpoint, ASA, Fortinet), that involves implementing & troubleshooting Firewall rule changes, NAT & VPN in a segmented network with multiple layers of Firewalls., • Good knowledge of cloud networking (AWS and Azure) components, including VPC design and hybrid connectivity., • Familiarity with SaaS-based security and SASE architecture, Zero Trust principles., • Familiarity with monitoring tools like SolarWinds and Dynatrace., • Familiarity working with ServiceNow or other ticketing systems., • Proficiency in creating technical documents, runbooks, and network diagrams., • Security & Firewall Management: multi-vendor Firewalls (Firepower, ASA & Checkpoint) that leverage management tools for rule deployment, network segmentation in a multi-context/multi-zone Firewall environment, IPS, encryption techniques (IPSEC, MACsec), VPN (Site-to-Site), NAC (Cisco ISE) and access security appliance (RSA)., • Enterprise Infrastructure: Routing & Switching, including routing protocols (OSPF & BGP), PBR, MPLS, VPN, SDWAN, STP, ACL, advanced L2/L3 switching technologies and QoS., • Cloud Integration: Hybrid connectivity into AWS VPCs using various options (AWS Direct Connect, DX Gateway, NAT Gateway, Transit Gateway, and VPN), manage cloud security options using security groups., • Datacentre Infrastructure: Spine and Leaf architecture, VxLAN fabric (Cisco ACI deployment) and other datacentre technologies (Cisco NX-OS, RSA appliance & NetScaler)., • Wi-Fi Solutions: Centralized and cloud-based WLAN solutions. Any experience with Meraki solutions would be preferred., • Monitor: SolarWinds for alert monitoring. By applying to this job you are sending us your CV, which may contain personal information. Please refer to our Privacy Notice to understand how we process this information. In short, in order to supply you with work finding services, we will hold and process your personal data, and only with your express permission we will share this personal data with a client (or a third party working on behalf of the client) by email or by upload to the Client/third parties vendor management system. By giving us permission to send your CV to a client, this constitutes permission to share the personal data that would be necessary to consider your application, interview you (Phone/video/face to face) and if successful hire you. Scope AT acts as an employment agency for Permanent Recruitment and an employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Data Protection Policy, Privacy Notice and Disclaimers which can be found at our website.

The Customer Success Manager is responsible for supporting customer retention, adoption, satisfaction, and long term value across the organisation's customer base. This role owns the post sales customer experience, combining Customer Success leadership with operational responsibility for Customer Support Delivery and External Application Support.The role contributes to a scalable customer experience that supports the company's growth ambitions. Key Responsibilities Customer Success Strategy and Delivery * Support the execution of the Customer Success strategy aligned to company goals * Contribute to adoption, retention, and expansion activities across the customer base * Support customer journey activities covering onboarding, adoption, value realisation, and renewal * Assist in improving customer satisfaction and retention performance Customer Support Delivery (Support Operations) * Support Customer Support delivery across contracted support tiers * Monitor support service levels, resolution times, and case quality * Assist with ticketing workflows, escalation processes, and support operations * Contribute to efficiency improvements through automation and knowledge base development * Work with Support, Product, and Engineering teams to improve customer experience Customer Health, Insights and Renewal Support * Support customer health scoring and churn risk monitoring * Participate in regular business reviews, adoption plans, and value assessments * Maintain reporting and dashboards for visibility into customer performance * Assist with intervention activities for at risk accounts and recovery planning Cross Functional Collaboration * Support Sales and Renewals teams with renewals, expansions, and customer coordination * Relay customer needs and feedback to Product and Engineering teams * Collaborate with Marketing on customer advocacy activities such as case studies and references * Align with Project Delivery teams on implementations and handoff processes Operational Excellence * Contribute to documentation, playbooks, and Customer Success processes * Support continuous improvement and data driven decision making * Assist with onboarding, training, and development within the team * Maintain awareness of compliance obligations (for example GDPR, ISO) * Support optimisation of Customer Success and Support tools and systems Customer Advocacy and Experience * Support customer feedback programmes including NPS and CSAT * Contribute to improvements in customer experience across touchpoints * Build relationships with customer stakeholders and represent customer needs internally Key KPIs * Net Revenue Retention * Gross Retention and churn rate * Time to Value * Adoption and utilisation metrics * Support SLAs including response, resolution, and backlog management * Customer Satisfaction and NPS * Renewal forecast accuracy * Reduction in incident volume and escalation rates Experience * Experience in Customer Success, Support, or Services roles within a SaaS or technology organisation * Exposure to support delivery and technical application support * Demonstrated ability to improve customer retention, reduce churn, and support customer growth Personal Attributes * Customer focused with a proactive mindset * Data driven with strong attention to detail * Collaborative, resilient, and comfortable working in fast paced environments Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Senior Business Manager (Ticketing) - London. Senior Business Manager (Ticketing).

We have a fabulous opportunity for an experienced Aviation Manager from a Tour Operator background to join an established Travel Company. You will be responsible for the daily operations of the Aviation (Fares & Ticketing department), ensuring the team complete all processes and tasks within the dea

ATG Entertainment is proud to stand at the forefront of the live entertainment industry. We present the world’s best live entertainment in our venues; working alongside the world’s leading producers and creative artists, our venues present an extraordinarily diverse range of top-quality entertai

Global Director of Performance Marketing. Global Director of Performance Marketing. We are the world leader in theatre ticketing; We process more than 18 million tickets every year for hit musicals, acclaimed plays, concerts, comedy shows and a variety of other live events across the UK, US, and Ger

Ticketing Consultant - Tour Operator - remote or Hybrid London. Leading Tour Operator is keen to recruit an experienced Ticketing Executive, to ensure that tickets are issued accurately and on a timely basis and action schedule changes quickly and efficiently.

My client is a popular London Venue who have a carefully curated programme of events from arts, fashion, live music, comedy nights and more! We are seeking an enthusiastic and dynamic Events Manager who will be responsible for planning and delivering incredible events. Oversee ticketing, logistics,

Global Director of Performance Marketing ATG Entertainment is proud to stand at the forefront of the live entertainment industry. Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success. We own, operate or programme some of the world’s most iconic venues ; ATG Entertainment manages over 70 venues across Britain, the US, Spain and Germany. We are the world leader in theatre ticketing ; We process more than 18 million tickets every year for hit musicals, acclaimed plays, concerts, comedy shows and a variety of other live events across the UK, US, and Germany. We present the world’s best live entertainment in our venues ; working alongside the world’s leading producers and creative artists, our venues present an extraordinarily diverse range of top-quality entertainment. We produce award-winning shows ; our in-house production team, ATG Productions, are dedicated to producing critically acclaimed, commercially successful and creatively ambitious work for the West End, Broadway, Continental Europe and beyond. People are at the heart of our success. We are passionate about bringing great live experiences to the widest possible audience; about giving the world’s best creative talent the stage it deserves; and about providing our people and partners with opportunities to realise their full potential. We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible. If you’d like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion. We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at ___ and ___ Salary: CompetitiveClosing Date:

Senior Business Manager (Ticketing) ATG Entertainment is proud to stand at the forefront of the live entertainment industry. Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success. We own, operate or programme some of the world’s most iconic venues ; ATG Entertainment manages over 70 venues across Britain, the US, Spain and Germany. We are the world leader in theatre ticketing ; We process more than 18 million tickets every year for hit musicals, acclaimed plays, concerts, comedy shows and a variety of other live events across the UK, US, and Germany. We present the world’s best live entertainment in our venues ; working alongside the world’s leading producers and creative artists, our venues present an extraordinarily diverse range of top-quality entertainment. We produce award-winning shows ; our in-house production team, ATG Productions, are dedicated to producing critically acclaimed, commercially successful and creatively ambitious work for the West End, Broadway, Continental Europe and beyond. People are at the heart of our success. We are passionate about bringing great live experiences to the widest possible audience; about giving the world’s best creative talent the stage it deserves; and about providing our people and partners with opportunities to realise their full potential. We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible. If you’d like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion. We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at ___ and ___ Salary: CompetitiveClosing Date:

ATG Entertainment is proud to stand at the forefront of the live entertainment industry. We present the world’s best live entertainment in our venues; working alongside the world’s leading producers and creative artists, our venues present an extraordinarily diverse range of top-quality entertai

The Digital Project Manager will take forward a new digital strategy and will lead on a full website redevelopment project from discovery through to implementation. The Digital Project manager will manage our web development agency and will work closely with the Ticketing and Insights Manager to del

The Football Association and Wembley Group are looking for an experienced Ticketing Operations Lead to take ownership of our ticketing strategy and deliver an outstanding service for our events. This is a senior operational role, leading a team of Ticketing Operations Managers to ensure every ticket

Work collaboratively with the wider Ticketing team to ensure Ticketing Guest Services Agents are kept fully up to date with ticketing procedures, policies, and system updates. We are seeking an enthusiastic, customer-focused individual to join our Ticketing team as a Ticketing Guest Services Supervi

Role involves working with a card benefits scheme, implementing new products and launching events, ticketing, and concierge insurances.

A leading live entertainment company in Farringdon seeks a Ticketing and Reporting Account Executive.

Experience with a Service Desk ticketing systems, specifically Freshworks. Steamship Insurance Management Services Ltd is committed to providing a great service to all our members. You will be providing predominantly second line technical support on an IT Service Desk to end-users, as well as suppor

The role involves managing operations of ticketing services, resolving guest enquiries, and ensuring compliance with ticketing policies. A renowned sports club in the UK is seeking a Ticketing Guest Services Supervisor to lead a team and deliver outstanding customer service during events.

You may have experience of one or more of the following roles: Travel Advisor, Travel Agent, Travel Consultant, Travel Sales Consultant, Ticketing Agent, Travel Counsellor. We’re on a mission to unravel travel — simplifying systems and building the tools that will make the future of travel effor

As Marketing & Events Coordinator, you will lead on all aspects of Colet House’s marketing and events. Marketing & Events Coordinator. Build event pages on the website via Squarespace, create ticketing links, and promote via all marketing channels.

Service Desk Analyst Platformer. Service Desk Support Analyst, Havas Shared Services. Someone who can efficiently handle all incoming help requests through the helpdesk ticketing system, telephone, email, or in person.

The Senior Revenue Analysts provide high-level support for their line managers, analysing the patterns and nature of passenger travel and revenues and/or evaluating proposals for ticketing system developments, all of which underpins decisions in many areas such as: the allocation of revenue from mul

St Paul’s Cathedral is seeking a Sales and Ticketing Administrator to join its Sales and Ticketing team. Paul’s Cathedral and ensuring visitors have a seamless experience when booking tickets.

Familiarity with helpdesk or ticketing systems. We are looking for a friendly, tech-savvy Systems Support and IT Administrator professional to help our team across the country. Support users across the country with everyday IT tasks, answering questions and providing guidance as needed.

Provide Tier 1 and Tier 2 technical support for end users via ServiceNow ticketing system. Follow IT policies and procedures, including asset management and support documentation.

Ticketing and Reporting Account Executive. Join Live Nation Entertainment as a Ticketing and Reporting Account Executive. Experience in ticketing, data, research, account management, venue, agency, promoter or record label.

A global sports marketing agency is seeking an experienced Director – Ticket Management to lead ticketing operations for the FIFA World Cup 2026.

Ticketing Director - FIFA World Cup 2026. Managing stakeholder expectations and providing strategic advice to ensure ticketing operations align with client objectives and contractual obligations. Serve as the main point of contact for allocated client groups, ensuring ticketing needs are understood

A global entertainment management firm based in London is seeking an experienced Director – Ticket Management to oversee end-to-end ticketing operations for the FIFA World Cup 2026. You will lead the setup and management of ticketing systems, liaise with FIFA and clients, and ensure a seamless gue

Acting as the primary liaison between FIFA ticketing teams, commercial affiliates, and internal delivery units. Managing ticketing-related communications and queries across clients, partners, and guests. Managing stakeholder expectations and providing strategic advice to ensure ticketing operations

Core Network Engineer | £500p/day (Inside IR35) | Cheshire | WAN, DWDM, Optical Transport Our client is looking for a Core Network Engineer with experience in high end network connectivity who understands core infrastructure that'll support inter-regional and multi-site connectivity. You must be comfortable working directly with senior stakeholders and act as the technical partner to various levels of management. This role will require you to be on site for 2 days and as this is an urgent requirement a shorter notice period will be ideal. Key responsibilities: You will be in charge of the planning and ongoing progress of the organisations core network and transport infrastructure, this will be in a high throughput routing environment Support WAN routing, switching and the transport infrastructure to make sure performance and capacity meet the requirements set out by the client Communication will be key in this role to keep on track of progress and mitigate risks so you can follow through with appropriate actions Creating and maintaining technical documentation that covers failure impacts, remediation Own core routing, support fibre infrastructure and transport technologies (e.g. Cisco DWDM, Cisco ASR Router, Cisco NCS) Skills Expertise in enterprise networking technologies is key, experience supporting core LAN, MAN and WAN environments is essential Hands on knowledge of core routing, switching and transport technologies, inclusive of IP networking, MPLS, segment routing, multicast, and VPNs. Must be able to demonstrate knowledge of optical transport architectures this is across metro and long distance networks. Exposure to Network automation tools and practises Examples of network observability/troubleshooting tools include, but not an exhaustive list SevOne, Splunk, NetScout, Wireshark, NDC, HPNA, NNMI, OBM, IBM Watson, NSO, etc. Must have experience engaging and collaborating with clients Ideal candidate would be someone who takes ownership of responsibilities and ensures alignment across the teams Desirables: Experience with SDN; Cisco ACI, VMware NSX, Arista CloudVision Previous experience in network design, deployment or operations would be great If you've worked with automation tools such as Python, Ansible, Django etc. (specifically for ticketing systems and network devices) that's a bonus! Industry experience working within the financial sector Candidates will be required to go through background checks before commencing contract. Must be eligible to live and work in the specified work location . Some occasional travel maybe required. Only successful candidates will be contacted. EQUAL OPPORTUNITIES Our client is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of sex, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified. If this sounds like a good fit, apply now as interviews will commence imminently! Core Network Engineer | £500p/day (Inside IR35) | Cheshire | WAN, DWDM, Optical Transport Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website. TPBN1_UKTJ

About ROLLER ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes. But here's the best part: our team. We're a group of 300+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way. We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER! About the Role We are looking for an experienced sales professional to join our growing team as we move deeper into the mid to enterprise market. In this role, you'll work inbound leads and generate your own outbound, net-new pipeline with your BDR partner. You will research prospective customers, identify upsell opportunities and create outreach strategies. As a champion problem-solver, you'll take the time to understand your client's business objectives and present them with custom creative solutions to help them achieve their goals. AEs are accountable for exceeding monthly, quarterly, and annual quotas, forecasting accuracy, and closing in collaboration with internal teams and partners. This is a terrific opportunity to accelerate your sales career with a high-growth software company with untapped potential. What You'll Do Serve as the primary driving force in the company's revenue and customer success objectives through the attainment of assigned monthly, quarterly, and annual sales quota. Conduct discovery calls with customers and prospects to understand organizational structure, key decision makers, procurement processes, IT systems, and document workflow. Uncover customer needs and goals to match customer requirements to ROLLER solutions. Understand, position, and clearly articulate the value and benefits of ROLLER solutions to all levels within customer organizations. Leverage marketing slide decks and other materials, build custom sales presentations and demonstrations to client needs, and present by phone, webinar, and/or in-person. Qualify, build, and manage a sales pipeline through the development of qualified leads and proactive outbound prospecting. Draft customer proposals, demonstrate sound decision-making abilities, and negotiate client pricing requirements and concessions. Serve as the lead and primary point of contact for aligning internal ROLLER teams and resources with key customer and prospect stakeholders. Develop short, mid and long-term strategic and tactical execution plans to ensure success in assigned territory. Forecast monthly and quarterly sales activity and revenue achievement. What You Bring You have a Bachelors degree in Communications, Marketing/Sales, Business, or related fields. You are based in London, and are open to a hybrid working environment. You are fluent in both German and English. You bring at least 5-7 years of experience in closing sales functions - SaaS being highly desirable. Your proven experience in defining and achieving growth success metrics and your strong communication, interpersonal, and prospecting skills set you up for success. You are a problem solver with a strong business aptitude for selling and building lasting relationships with the ability to understand pain points and requirements - correlating them with potential business value. You are technologically savvy with an ability to learn and demonstrate new technology fast. Perks! Attractive compensation package. You get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews. 20 days of paid time off (PTO), 10 sick days, and local paid Bank Holidays. 4 ROLLER Recharge days per year (When we hit our goals each quarter, we take a well-earned day off together to relax, recharge, and celebrate our wins). 16 weeks paid Parental leave for primary carers and 4 weeks paid Parental leave for secondary carers. Engage in our Vibe Tribe - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen! Team member Assistance Program to proactively support our team's health and well-being, access to coaching, education modules, weekly webinars, and more. Highly flexible work environment with an All Access pass to WeWork, depending on your location. Work with a driven, fun, and switched-on team that likes to raise the bar in all we do. Individual learning and development budget plus genuine career growth opportunities as we continue to expand! What You Can Expect Initial call with our Talent Acquisition Manager You'll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have. Interview with the Hiring Manager You'll get to meet with the hiring manager to learn more about the role & ROLLER whilst also talking through your experience in more detail. ROI Exercise You will demonstrate your ability to develop a quantitative Return on Investment (ROI) presentation for a prospective customer Loop Interviews This is where you will get to meet our wider ROLLER team to do a 'vibe check' on us to make sure our culture & vibe meet what you are looking for! Role Play Presentation This is where you will get to assemble all you have learned during the interview process for a discovery call and presentation. Offer If all lights are green and the fit feel right, we'll conduct reference checks and you'll receive an offer to join! Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment #LI-hybrid TPBN1_UKTJ

We are seeking an experienced Key Account Manager (Corporate) to strengthen the presence in the UK market. This is a high-impact role, focused on managing and growing relationships with corporate clients and travel trade partners. The successful candidate will be responsible for driving revenue, increasing market share, and representing the airline with professionalism and expertise. Key Responsibilities Develop, maintain, and grow key corporate and travel trade accounts. Proactively identify new revenue opportunities and negotiate competitive commercial terms. Deliver compelling presentations and training sessions to TMCs and frontline staff. Analyse sales data and market trends, preparing insightful reports for management. Monitor competitor activity and provide actionable market intelligence. Represent the airline at trade shows, industry events, and corporate forums. Provide pricing and fare analysis to support commercial decisions. Support the management team with sales and marketing initiatives to achieve annual revenue targets About You We are looking for a commercially driven professional with strong industry knowledge and proven success in corporate account management. Education & Skills Educated to A-level standard (or equivalent). Strong written and spoken English, with excellent numeracy skills. Proficiency in Microsoft Office (Word, Excel, PowerPoint). Experience Minimum 3 years' experience in corporate travel account management. Established relationships with key TMC partners. Strong knowledge of airline fare structures, corporate net fares, and distribution channels (GDS). Ability to interpret fare and ticketing rules. Proven success in securing and developing corporate business. Familiarity with MIDT, BSP, and revenue management reporting (advantageous). Personal Attributes Self-motivated and results-oriented. Strong communication, negotiation, and presentation skills. Excellent time management and organisational ability. Flexible and adaptable, with a collaborative team approach. High attention to detail with the ability to work independently under pressure. A competitive package will be offered, commensurate with experience. Salary up to £40,000 Hybrid working 1 day in London Office Please email or call 02038879444 TPBN1_UKTJ

Prestigious opportunity for an IT Manager with a UK market leader in the Hospitality sector. Following a period of significant growth, we are inviting you to join an environmentally conscious, successful family-owned business, who puts our customers and team members first and offers great benefits, such as, a generous company pension scheme, team member discounts and a healthcare plan. Bridging the gap between technical complexity and the end-user experience, you will work directly with senior leadership to enable our group to achieve its most ambitious goals. Working in close collaboration with the IT Operations and Security Manager, you will play a key role in ensuring that our software stack is fully utilised and fit for purpose, identifying ways to make our digital workflows simpler and more efficient for everyone. With a solid foundation in Microsoft 365, patch management, and modern service desk environments, you will be the lead advocate for both technical excellence and user empowerment. As our IT Manager, you will be responsible for: - Setting and executing the daily priorities of the IT Department. Managing and optimising IT systems, implementing new solutions, and driving system improvements. Liaising with third-party providers for ongoing support and development. Monitoring system performance, troubleshooting issues, and introducing preventive measures. Collaborating with different departments to identify and resolve inefficiencies using technology. Overseeing system administration and upgrades and ensuring software security and compliance. Providing technical support and training and acting as the subject-matter expert for key platforms. If you possess a combination of some of the following skills, then LETS TALK! Microsoft 365 and Active Directory experience. Microsoft Windows and Server experience. Patch Management experience. Experience working with ticketing systems to drive system improvements. Previous experience liaising with 3rd party vendors or clients to enhance IT functions. Strong understanding of business workflows and leveraging technology to drive improvements. Excellent interpersonal skills for cross-departmental collaboration. Experience in team leadership and delivering end-user training. Experience with Perimeter Security is desirable but not essential. A good understanding of ITIL is desirable but not essential. Familiarity with ERP systems is desirable but not essential. In return, you will be rewarded with 21 days paid annual leave increased to 26 days with service (plus bank holidays; Generous Pension Scheme; Cashback & Healthcare plan including gym membership discounts; Enhanced family leave policies; generous team member discounts and free parking. The opportunity for hybrid working, which will be discussed further during the application process. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk TPBN1_UKTJ

Business & Leisure Travel Consultant We are seeking an experienced Business and Leisure Travel Consultant to join a well-established and growing travel business. This role is ideal for someone who enjoys creating seamless, personalised travel experiences and working with a mix of corporate and leisure clients. About the Role You will be responsible for managing end-to-end travel arrangements, delivering high-touch service, and building long-term client relationships. The position combines business travel coordination with bespoke leisure travel planning. Key Responsibilities Plan, book, and manage domestic and international business and leisure travel Provide expert advice on flights, accommodation, car hire, and related travel services Manage complex itineraries, changes, and disruptions efficiently Build and maintain strong client relationships through proactive service Ensure compliance with client travel policies where required Use GDS and booking tools accurately and effectively About You Previous experience as a travel consultant - corporate (preferred), leisure, or both Strong knowledge of airfare rules, ticketing, and travel products Excellent communication and customer service skills Highly organised, detail-focused, and calm under pressure Comfortable working autonomously while contributing to a team GDS experience essential (e.g. Amadeus, Sabre, or Galileo) What's on Offer Supportive and experienced team environment Office-based position Varied role across business and leisure travel Loyal, long-term client base Competitive remuneration based on experience If you're passionate about travel and delivering exceptional service, we'd love to hear from you. To apply: Please submit your cv via this job board, or alternatively to . All applications will be treated confidentially. Only suitable candidates will be contacted. TPBN1_UKTJ

Job Title: Product Owner - B2B (PE TX, B2B, Resolve) (OSS) Location: Reading, UK- 3 days onsite Job Type: Fixed Term Job Summary: We are seeking a Telecom OSS Product Manager with strong expertise in B2B service operations, PE Transmission, and Resolve-based workflows to drive the strategy, roadmap, and delivery of platforms supporting enterprise service provisioning, fault management, service assurance, and operational readiness. This role focuses on simplifying and automating complex B2B delivery journeys, enabling accurate order capture, design, build, activation, monitoring, and resolution for enterprise networks across IP, MPLS, Ethernet, SD WAN, and cloud connectivity services. The ideal candidate brings deep knowledge of enterprise service orchestration, SLA-driven assurance, trouble ticketing, workflow automation, incident resolution, and cross-domain coordination between engineering, NOC/SOC, and field ops. Strong skills in translating customer and operations needs into product requirements, optimizing E2E cycle times, ensuring first-time-right delivery, and enabling proactive service quality management are essential. TPBN1_UKTJ

The Football Association and Wembley Group are looking for an experienced Ticketing Operations Lead to take ownership of our ticketing strategy and deliver an outstanding service for our events. You will manage ticketing for a wide range of events, from major matches to smaller stadium events, inclu

In this role, you will work closely with the Ticketing Managers to support every aspect of ticketing for events at Wembley Stadium, as well as England's 'on the road' fixtures. Supporting the accurate configuration of the ticketing system for each event. Coordinating ticketing arrangements for speci

A leading transportation service in Greater London seeks a Customer Service Assistant to ensure ticket accuracy and provide high customer care.You will manage the queuing system and work closely with passengers, requiring previous customer service experience, ideally in hospitality or tourism.This r