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Robertson Bell are supporting a well-established London University to recruit an Interim Student Finance Officer on an initial 6-month contract. This is a fantastic opportunity for someone with recent Higher Education student finance experience to join a busy and collaborative team during a key period of change and activity. The organisation is looking for someone who can hit the ground running, with direct hands-on experience using the SLC HEI Portal (SIS) and Course Management Service (CMS). This is considered essential for the role due to upcoming changes linked to the Lifelong Learning Entitlement (LLE). Key responsibilities will include: • Managing SLC processes including attendance confirmations, Changes of Circumstance (COCs) and application maintenance • Supporting the administration of scholarships and bursaries, ensuring accurate student account adjustments and payments • Handling student fee and finance related queries through a service desk ticketing system • Reconciling SLC payments and maintaining accurate student finance records • Supporting wider student funding administration during peak periods The successful candidate will: • Have recent and direct experience using the SLC HEI Portal (SIS) and CMS • Ideally come from a Higher Education student fees, funding or registry background • Be comfortable working in a fast-paced and reactive environment with high volumes of student queries • Have strong attention to detail and confidence working across finance administration processes This role offers a hybrid working pattern, with an initial period of increased office attendance to support onboarding and handover. Applications are being reviewed on a rolling basis and the organisation is keen to secure someone as quickly as possible, so early applications are strongly encouraged.

An Institute in London are seeking a CRM Officer to lead the management of their ticketing system, support colleagues with training, undertake internal fixes and to liaise with their external technical team. This role is pivotal in managing and improving their CRM systems and processes, building good internal and external relationships and highlighting developments and improvements to improve internal ways of working.Key Responsibilities:CRM Management & Data Integrity: • Management of the CRM ticketing system. Reviewing requests and triaging them, undertaking non-technical internal fixes, • Working with external technical suppliers to manage technical tickets, deadlines and any issues, • Manage the integrity of data within the CRM, undertaking regular data reviews, de-duplications and cleansing processes, • Manage permissions, • Training of new starters and existing staff, undertaking 1-2-1 training and group sessions, • Develop and generate reports, dashboards, and visualisations to track key performance indicators (KPIs) and business metrics., • To develop and run robust testing regimes to ensure automated processes are fit for purpose and meet business needs, • Analyse inefficiencies in current business workflows and identify CRM optimisation opportunities., • Develop process maps, streamline workflows, manage user permissions, and implement automation to enhance overall operational efficiency., • Development of CRM policies to ensure consistency and compliance., • Knowledge of data management, system integration, automation processes (Databases, Power Apps) and AI technology., • Advanced Excel skills and familiarity with other business systems ( LMS, CMS, etc.), • SQL expertise, • Understanding of GDPR compliance and data governance, • Experience of working with Dynamics 365 CRM and having an understanding of the back-end design, • Strong analytical and problem-solving skills for driving impactful solutions, • Having the ability to foresee system improvements that will benefit ways of working, • Management of a ticketing system, • Delivery of CRM training to staff and development of training guides

Company: Live Nation Department: International Data and Audience Location: Farringdon, London Reports to: Director, BI & Analytics, International Working Hours: Full time Job Type: Permanent Role Description We’re looking for an Analytics Engineer to play a critical role in enabling data access, platform operations, and analytical data modelling across Live Nation's international data ecosystem. You will work with rich datasets and manage data workflows in large-scale data environments, ensuring reliable and performant data access in Databricks, BigQuery, Tableau and Data Studio. You will lead the design and development of scalable data models and transformation layers that enable self-service analytics, while supporting high-impact BI outputs where needed. Working closely with Data Engineering, analysts, and business stakeholders, you will drive data migration, integration, and platform improvements, while contributing to the delivery of high-quality dashboards and analytical outputs. What we can offer you Live Nation offers impressive employee benefits including tickets to shows and festivals and unlimited annual leave. The Farmiloe Building in Farringdon, London is a beautiful office to work in. Staff can enjoy use of arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options. We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent. Who you are Competencies / Skills / Knowledge / Experience • Proven experience in Analytics Engineering or data modelling / BI engineering roles, with ownership of data platforms and enablement of analyst teams, • Experience designing and owning robust data pipelines, modular data models, and scalable analytical datasets in large-scale, cloud-based environments, • Strong hands-on expertise with Databricks, BigQuery, and advanced SQL, building performant transformation layers (Python a plus), • Comfortable working across multiple stages of the data lifecycle, from ingestion and transformation through to modelling and visualisation, • Ability to deliver production-grade BI outputs (Tableau, Looker Studio) and translate data models into performant semantic layers, • Experience enabling self-service analytics through well-structured datasets, testing, version control, and documentation, • Strong understanding of platform administration (e.g. service accounts), performance optimisation, data quality, and governance within modern data platforms, • Strong stakeholder collaboration skills, partnering cross-functionally with Data Engineering, Analytics, and regional teams Behaviours • Analytical, proactive mindset with strong problem-solving ability and business acumen, • Comfortable working in fast-paced, cross-functional environments, with a continuous learning mindset What the role includes • Lead and evolve the Databricks analytics platform, ensuring scalable, governed, and high-quality data for analytics and BI use cases, • Manage and optimise data workflows across Databricks and BigQuery, including migration and consolidation to improve performance, efficiency, and reliability, • Design and implement scalable, reusable data models and transformation layers using SQL and Python, • Develop and maintain core analytical datasets (e.g. customer, behavioural, reporting layers) aligned to best practices in modelling and performance optimisation, • Support and Enhance BI solutions (Tableau / Google Data Studio), ensuring performant data connections and high-impact dashboard delivery where needed, • Enable analysts through data access, query optimisation, and best practices for working with centralised data models, • Manage service accounts and platform configurations, ensuring secure and reliable data access, • Partner with local stakeholders to standardise metrics, data definitions, and transformation logic across regions Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities. The Company Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. APPLICATION DEADLINE: Sunday 17th May 2026. We reserve the right to close applications at any time so encourage early application where possible. #LI-SL1 Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

Job Title: Facilities & Maintenance Manager Working Pattern: Onsite 8am - 4pm, Monday-Friday Location: Primarily East London, with travel to other London sites as required Role OverviewThis role is responsible for leading and coordinating maintenance across all London sites, ensuring issues are resolved quickly, systems run efficiently, and residents receive an excellent experience. The position focuses on driving continuous improvement through effective contractor management, strong asset control, and optimisation of maintenance processes, while also supporting budgeting and prioritisation of works. Hands-on maintenance support is required when necessary. Key Responsibilities • Oversee maintenance across all sites, ensuring quick and effective issue resolution, • Manage 4 contractors and support the wider team to deliver high standards, • Manage the maintenance ticketing system, including overseeing the ticket board and driving performance improvements, • Conduct regular check-ins with contractors, including site visits and building walks, • Collaborate with FOH and on-site teams to support daily operations and emergency situations, • Deliver a high-quality resident experience in partnership with on-site teams, • Hold regular team meetings to review performance and identify process improvements, • Support maintenance planning, budgeting, and cost analysis, • Prioritise works based on impact, cost, and value, • Maintain accurate stock control and asset records, • Process contractor timesheets and invoices, • Proactively manage contractors to improve efficiency and reduce reliance on external support, • Ensure meter readings are completed accurately and reported on time, • Previous hands-on experience working "on the tools" or within a trade (e.g. electrical, plumbing, carpentry, or similar), • Strong understanding of building compliance and maintenance standards, • Excellent communication skills, both written and verbal, • Strong customer service mindset, • Full UK driving licence, • Flexibility to travel between sites, • Availability to respond to emergencies outside normal working hours

Digital Support Engineer – SQL, Application Support – Chiswick (Office Based) (Tech stack: Application Support, SQL Server, Jira, Microsoft Technologies) Our client, a well-established property-focused organisation, is looking to hire a Digital Support Engineer to join their internal technology team. Working closely with developers and product teams, you will support a range of internal systems, helping to resolve issues, investigate bugs, and ensure smooth day-to-day operations across the business. Key Responsibilities: • Provide support for internal applications used across multiple sites., • Investigate and resolve issues raised via a ticketing system., • Log and track bugs, working with developers to deliver fixes., • Perform data investigations and updates within SQL Server., • Communicate with users via phone, email, and online tools., • Prioritise and manage incoming support requests. Skills & Experience: • Strong problem-solving ability and attention to detail., • Good communication skills., • Basic experience with SQL., • Familiarity with ticketing tools (e.g. Jira) is beneficial., • Ability to understand and troubleshoot technical issues., • Comfortable using Microsoft Office tools. This is an excellent entry-level opportunity to join a collaborative tech team, with clear progression into development roles over time. Location: Chiswick (Fully Office Based) Salary: £24,000 Type: Permanent Applicants must have the right to work in the UK. NOIRUKTECHREC NOIRUKREC

Job Title: IT Operations LeadLocation: London / HybridSalary: £75,000 – £100,000 per annumAbout UsWe’re a growing, technology-driven business where things move quickly and everyone gets stuck in. There’s no heavy hierarchy — just a team of capable people working together to get things done properly. We value people who take ownership, solve problems, and aren’t afraid to roll up their sleeves. If you like being in the detail, making real improvements, and seeing the impact of your work day-to-day, you’ll fit right in.The RoleWe’re looking for an experienced IT Operations Lead who understands the macOS platform as well as Windows to take ownership of our IT environment and help shape how it evolves as we grow.This is a genuinely hands-on role. You’ll be leading from the front — solving problems, improving systems, mentoring others, and setting the standard for how IT should operate.You’ll have the freedom to introduce better ways of working, drive automation, and build a robust, secure, and scalable IT function.What You’ll Be Doing • Owning day-to-day IT operations and ensuring reliability across systems and infrastructure, • Acting as the escalation point across 1st, 2nd, and 3rd line support, • Managing and improving cloud platforms, SaaS tools, and network environments, • Leading troubleshooting and incident response for complex technical issues, • Overseeing onboarding/offboarding, device management, and access controls, • Driving automation and reducing manual processes, • Improving IT processes, documentation, and service quality, • Partnering with the business to deliver practical, effective technology solutions, • Mentoring team members and raising the overall technical standard, • Leading IT projects and continuous improvement initiativesWhat We’re Looking For, • Around 7+ years’ experience in IT support and operations, ideally in financial services or another regulated, fast-paced environment, • Strong experience across 1st, 2nd, and 3rd line support, including triaging, prioritisation, and team coordination, • In-depth knowledge of macOS AND Windows environments, including endpoint management and hardware troubleshooting, • Kandji (Iru) knowledge or similar MDM, • Proven experience managing cloud-based platforms such as Google Workspace and Okta, • Strong networking and security expertise (WLAN, VLANs, firewalls, ACLs, VPNs, switching), • Experience with AWS (preferred) and/or Microsoft Azure, with exposure to Infrastructure-as-Code tools like Terraform, • Experience managing Mobile Device Management (MDM) platforms across desktop and mobile devices, • Ability to script and automate (e.g. Python, PowerShell) to improve efficiency and reliability, • Experience with ITSM/ticketing systems and best practices in service management and reporting, • Strong analytical mindset with the ability to troubleshoot complex issues and deliver long-term solutionsLeadership & Approach, • Comfortable taking ownership and making decisions in a fast-moving environment, • Strong communicator who can work across technical teams and the wider business, • Experience mentoring and developing team members, • Someone who leads by example — hands-on, practical, and solutions-focusedWhat You’ll Get, • £75,000 – £100,000 depending on experience, • A high-impact, hands-on role with real ownership, • The opportunity to shape and improve how IT is run, • A team culture focused on delivery, not unnecessary processApply for this role NOW you’re someone who takes pride in doing things properly, enjoys solving problems, and wants to build and improve systems in a meaningful way — we’d like to hear from you. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.

To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 23392 The Skills You'll Need: Fluent in Cantonese or Mandarin, IT operations related experience. Your New Salary: Up to £54k, depending on experience. Perm Start: ASAP Working hours: Morning shift – 8:30am to 4:30pm (80% in the office per month) Normal shift – 9.00am to 5.00pm (80% in the office per month) Night shift – 2:30pm to 10:30pm (WFH for the whole week) IT Operator - Summary: • Provide support to the daily operations., • Ensure systems run smoothly, report and fix problems., • Deal with user requests and provide first level of services in Help-desk., • Produce daily reports, confirmations and statements to users., • Responsible for 1st line support verbally and via ticketing system, communicate with users for updates and progress of the support ticket., • Perform routine IT operational tasks across both early and late shift schedules., • Assemble and configure PC workstations and provide end-user support by diagnosing and resolving helpdesk tickets., • Involve in system infrastructure maintenance, configuring and updating. Process • T24 and satellite systems maintenance, user support., • Effectively liaise with staff from IT and other departments, • Communicate with vendors and contractors Compliance & Risk Management • Comply with all applicable regulations, rules, codes, guidelines and standards set by regulators and the Bank, and carry out duties with high integrity., • Qualification requirement: BSc in Computer Science, • Able to act swiftly to urgent situations, such as power cut and system failure, • Able to work alone as well as part of team, • Good knowledge of Microsoft products, • Good problem solving skills, • Good organisational skill, • Good communication skills, • Maintaining and configuring Microsoft servers, • Maintaining and configuring Linux servers We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.

Senior IT Support Engineer London (Office-Based) Monday–Friday, 9:30am–6:00pmA globally established media agency with 1,000+ employees across international offices is seeking a macOS focused Senior IT Support Engineer with Jamf, Okta and Google Workspace experience to join its London team. The company is recognised for award-winning campaigns delivered to major global brands.This is an excellent opportunity for an experienced macOS and Jamf IT support professional who thrives in a creative, fast-paced environment and wants to further develop their expertise within an Apple-centric infrastructure using Jamf.The Role Working within a small IT team, you will provide high-quality end-user support across the London office and remote global users. The environment is predominantly Mac-based, and the role requires strong macOS expertise along with exposure to modern identity, security, and networking platforms such as Google Workspace and Okta.This is a fully office-based position to ensure consistent on-site support coverage.Key Responsibilities • Provide 1st/2nd line technical support to internal users, • Configure and deploy hardware for employees and freelancers, • Administer user accounts and access permissions, • Support Apple devices (macOS, iOS, tvOS), • Manage and maintain Google Workspace environment, • Deliver remote support to UK and international teams, • Maintain accurate documentation and improve support processes, • Assist a sister company based within the same London officeTechnical Environment, • Apple macOS & hardware, • JAMF (100 certified minimum; exposure to 200 level desirable), • Google Workspace (Gmail, Drive, Groups, Calendar), • Okta (or similar identity management tools), • CrowdStrike Falcon, • Juniper switching & SonicWall firewalls, • Cisco Meraki access points, • Adobe Creative Cloud, • Video conferencing platforms (Google Meet, Zoom, Microsoft Teams), • Basic Windows supportRequired Experience, • Minimum 2+ years in an IT Support role, • Strong macOS troubleshooting (GUI & terminal), • Experience in fast-paced environments (agency/creative sector advantageous), • Helpdesk/ticketing system experience, • Excellent communication and customer service skills, • Strong organisational and time management abilitiesDesirable Skills, • Advanced JAMF or macOS MDM knowledge, • Shell scripting or automation experience, • Understanding of ISO 27001, SOC II, or similar security frameworks, • Familiarity with ITIL v4 practicesPersonal Attributes, • Proactive and solutions-focused, • Strong sense of ownership and accountability, • Confident communicator with internal stakeholders, • Eager to learn and develop technical skillsBenefits, • 25 days annual leave, • Pension scheme, • Life assurance, • Supportive leadership and collaborative culture, • Friendly, social working environment, • Trusted to work autonomously without micromanagementEligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.

IT Manager (Contract)Sanderson Government & Defence Location: London (Hybrid - minimum 3 days onsite)Start Date: ASAPDuration: 3 months (with potential extension)Day Rate: £450 per day (Inside IR35) The OpportunitySanderson Government & Defence are supporting a client in their search for an experienced IT Manager to take ownership of the day-to-day operation, reliability, and continuous improvement of their IT systems and end-user services. This is a hands-on contract role where you will act as the primary interface between IT and business users, ensuring technology enables productivity and that issues are resolved efficiently and professionally. Key Responsibilities * Manage IT support services and oversee ticketing workflows * Ensure effective prioritisation and resolution of support requests * Maintain and improve the organisation's IT estate, focusing on performance and reliability * Act as the key point of contact between IT and business stakeholders * Communicate clearly with users, balancing responsiveness with structured prioritisation * Identify and implement continuous improvements across IT services and processes Skills & Experience Required * ITIL certified (or strong working knowledge of ITIL frameworks) * Proven experience managing Microsoft 365 environments (Teams, SharePoint, Entra ID) * Experience with Jira or similar service management tools * Broad IT knowledge, particularly across SaaS-based applications * Strong troubleshooting and problem-solving capabilities * Proactive, self-starting approach with the ability to work independently * Excellent communication and stakeholder engagement skills About YouYou are a confident and capable IT professional who thrives in a hands-on environment. You bring strong technical judgement, a structured approach to service management, and a commitment to delivering a high-quality user experience. If you are available at short notice and looking for your next contract opportunity, we would like to hear from you. Apply now or get in touch for more information. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Network & Wireless Support Engineer Central London (Hybrid / Field-Based) Salary: circa £50,000 plus benefits A leading provider of WiFi, high-speed internet and workspace management software to over 10,000 clients across the UK. Reliable connectivity and smart building technology are mission-critical to their success-so they rely on my client to deliver exceptional service and keep their operations running smoothly. The Role We're looking for an experienced Network & Wireless Support Engineer to visit my clients London-based customers. This is a field-focused role, where you'll spend much of your time on-site delivering support and installations, alongside remote working from home or our London office. You'll be part of a highly skilled team and will play a key role in delivering a premium, customer-facing technical service. Key Responsibilities Support & Incident Management • Take ownership of on-site fault tickets from diagnosis through to resolution, • Work closely with escalation teams when required, • Carry out on-site installations alongside project leads, • Perform testing, validation, and quality assurance, • Act as a senior point of expertise for wireless technologies, • Support and mentor other engineers, • Support helpdesk tickets when not on-site, • Proven experience supporting commercial network and wireless infrastructure, • Strong customer-facing experience, including on-site support, • Strong knowledge of networking fundamentals (TCP/IP, routing, firewalls), • Experience with managed wireless solutions and deployments, • Wireless expertise including:, • Site surveys, • Signal troubleshooting, • Authentication protocols, • Installation planning, • Experience with:, • VLANs, • VoIP systems, • Internet connectivity (ADSL, leased lines, etc.), • Helpdesk/ticketing systems and SLA environments

IT Service Desk Analyst Monday to Friday 4 days a week in office £30.000 - £35.000 plus benefits What you will be doing: • Providing support to staff via multiple communication channels including phone, video, chat, in person and email, • Troubleshooting hardware and software issues, • Keeping inventory accurate and assessing the requirement for IT equipment, • Experience in an IT/Desktop support/Service Desk role, • A good understanding of Microsoft 365, Active Directory, and desktop deployment, • Familiarity with ticketing systems, • Excellent communication & problem solving skills

Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services, • Leading, mentoring, and developing a small IT team, • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro, • Administration of Linux servers, including scripting, web, file, and directory services, • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points, • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP), • Managing Active Directory, VPNs, server/application security, and print services, • Monitoring SLAs and ticketing systems, ensuring service standards are maintained, • Preparing and presenting annual IT budgets and reporting regularly to stakeholders, • Managing service contracts, renewals, and the firm’s asset register, • Providing hands-on support for user issues, practice management systems, and infrastructure, • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential), • Strong Linux administration and command-line scripting skills (Bash/Python), • Proven networking expertise including SonicWall, Brocade, and Ubiquiti, • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security, • Working knowledge of Windows 10/11 and Windows Server environments, • Demonstrable experience managing an IT function and reporting to senior stakeholders, • Strong documentation skills and structured approach to infrastructure management, • Flexible, solutions-focused, and confident supporting users at all levels What’s on Offer • Senior leadership role with full responsibility for IT strategy and delivery, • Stable, professional services environment, • Opportunity to modernise and develop infrastructure, • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.

Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services, • Leading, mentoring, and developing a small IT team, • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro, • Administration of Linux servers, including scripting, web, file, and directory services, • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points, • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP), • Managing Active Directory, VPNs, server/application security, and print services, • Monitoring SLAs and ticketing systems, ensuring service standards are maintained, • Preparing and presenting annual IT budgets and reporting regularly to stakeholders, • Managing service contracts, renewals, and the firm’s asset register, • Providing hands-on support for user issues, practice management systems, and infrastructure, • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential), • Strong Linux administration and command-line scripting skills (Bash/Python), • Proven networking expertise including SonicWall, Brocade, and Ubiquiti, • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security, • Working knowledge of Windows 10/11 and Windows Server environments, • Demonstrable experience managing an IT function and reporting to senior stakeholders, • Strong documentation skills and structured approach to infrastructure management, • Flexible, solutions-focused, and confident supporting users at all levels What’s on Offer • Senior leadership role with full responsibility for IT strategy and delivery, • Stable, professional services environment, • Opportunity to modernise and develop infrastructure, • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.

Desktop Support Analyst Rate - £200 (A day)Location - London (Liverpool Street)Duration - 3 Months (Initially)IR35 - Outside KEY RESPONSIBILITIES • Serve as the primary IT support contact for the London office, handling hardware, software, and connectivity issues in a timely and professional manner, • Provide end-user support within a Citrix Virtual Desktop Infrastructure (VDI) environment, including troubleshooting session and application issues via Citrix Director, • Manage end-user onboarding and offboarding, including hardware provisioning, account setup, and access management via Active Directory / Microsoft Entra ID, • Maintain and manage hardware inventory, printers, and AV equipment across the London office, • Administer and support Microsoft 365 and Windows desktop environments, including user account management and license provisioning, • Perform network troubleshooting to diagnose and resolve connectivity issues, escalating to network teams where required, • Support video conferencing and collaboration tools, including Zoom and other AV systems, • Log, track, and resolve tickets using the organization's Jira ticketing system, • Communicating software and security best practices to end users at varying levels of technical ability, • Adhere to business continuity protocols and change control processes when implementing changes to the environment, • Liaise with third-party hardware and software vendors as needed to resolve escalated issues REQUIRED QUALIFICATIONS • 3+ years of hands-on desktop support experience in a Microsoft 365 and virtualized environment, • Proven experience supporting Citrix Virtual Desktop Infrastructure (VDI), • Solid knowledge of Windows desktop operating systems and core Microsoft 365 applications, • Experience with Active Directory and/or Microsoft Entra ID for user and device management, • Strong network troubleshooting skills, including TCP/IP, DNS, DHCP, and VPN, • Confident communicator with the ability to support users of all technical backgrounds, • Strong problem-solving skills with a methodical and customer-focused approach, • Understanding of Jira processes, including incident management and change control PREFERRED QUALIFICATIONS • Experience with Zoom administration and enterprise video conferencing systems, • Familiarity with macOS support in a mixed-OS environment, • Experience using Citrix Director for session monitoring and troubleshooting, • Knowledge of Bloomberg terminal support and administration, • Previous experience in financial services or professional services environments

2nd Line Systems Engineer *CANDIDATES MUST HAVE MANAGED SERVICE PROVIDER (MSP) EXPERIENCE * Hybrid working following successful completion of 3 month induction. We are seeking a proactive 2nd LineSystems Engineer to join our clients Service Delivery Team, delivering top-tier IT support both remotely and on client sites. Responsibilities: • Respond to technical requests via phone, email, and ticketing system., • Resolve 2nd line and NOC support tickets promptly., • Provide on-site client support and maintain clear ticket documentation., • Identify recurring IT issues and implement permanent solutions., • Develop technical guides, mentor 1st Line Analysts, and liaise with partners/vendors., • Minimum 3 years IT support experience, in an MSP environment., • Experience working on a busy service desk., • Strong customer service and client-facing skills., • Hands-on experience with Windows Server, Active Directory, Office 365, Exchange, virtualization, networking, backup/DR solutions, and cyber-security technologies., • Competent with Windows, macOS, and mobile device support., • Excellent communication, problem-solving, and teamwork skills.

Xperi invents, develops and delivers technologies that create extraordinary experiences at home and on the go for millions of people around the world. Powering billions of consumer electronics, connected cars and digital content titles, we make entertainment more immersive, driving more intelligent and every interaction seamlessly personalized through our renowned consumer brands: DTS®, HD Radio™, and TiVo®. Xperi (NYSE: XPER) is a publicly traded technology company headquartered in San Jose, CA with employees across North America, Europe and Asia. Come join a thriving team where you can play an integral role in shaping the future of entertainment technology. About TiVo Advertising TiVo brings entertainment together, making it easy to find, watch and enjoy. We serve up the best movies, shows and videos from across live TV, on-demand, streaming services and countless apps, helping people to watch on their terms. For studios, networks and advertisers, TiVo delivers a passionate group of watchers to increase viewership and engagement across all screens. Our Advertisers are our partners in connecting their brand to audiences they need to reach. About the role: We are looking for a Programmatic Account Executive to support our growing EMEA client base. This role is well suited to someone early in their programmatic or ad tech career who is eager to develop strong client servicing, campaign management, and platform expertise. You will work closely with senior account managers and internal teams to ensure campaigns run smoothly and clients are supported effectively. This is a hands on, learning focused role that offers exposure to client communication, campaign execution, and programmatic platforms, with clear opportunities for growth. Responsibilities: • Support day to day account management for EMEA clients, including media agencies, advertisers, and platform partners, under the guidance of senior team members, • Help manage campaign setup, delivery monitoring, and basic optimisation, escalating issues and recommendations as appropriate, • Provide first line support for client questions and technical issues via the internal ticketing system, collaborating with Product and Engineering when needed, • Review campaign briefs and assist in recommending targeting strategies and building standard segments, • Monitor campaign performance and delivery, flagging risks, underdelivery, or optimisation opportunities to senior account managers, • Prepare regular reports, performance summaries, and insights to support client check ins and reviews, • Maintain accurate account documentation, notes, and internal trackers, • Support senior team members in client meetings, QBRs, and internal planning sessions, • Stay up to date on programmatic trends, Xperi products, and contextual targeting best practices, • 1 to 2+ years of experience in Account Management, Customer Success, Campaign Operations, or a similar role within Ad Tech, Digital Media, or Programmatic Advertising, • Basic understanding of programmatic advertising concepts, including DSPs, SSPs, and digital campaign workflows, • Some hands on experience supporting campaign setup, monitoring, or reporting is preferred, • Strong written and verbal communication skills, with confidence engaging with clients via email and calls, • Detail oriented with strong organisational skills and the ability to manage multiple tasks simultaneously, • Analytical mindset with an interest in campaign performance and data driven decision making, • Eagerness to learn technical platforms and grow expertise in programmatic and contextual advertising, • Collaborative team player with a proactive and positive attitude Life @ Xperi: At Xperi, we value People, Customers, Performance and Innovation. We are dedicated to creating a workplace where all employees have a voice and sense of belonging, feel safe and valued, and are acknowledged for how their unique differences contribute to organizational culture and business outcomes. Our employees and their families are important to us, and our comprehensive pay, stock and benefits programs reflect that. Xperi supports personal well-being, builds financial security and enables employees to share in our collective success. Rewards include: • Competitive compensation (salary, equity and bonuses) and comprehensive benefits designed to foster work-life balance, care for your health, protect your finances and help you save and invest for the future., • Generous paid time away from work, including flexible time off, holidays and sick time, health and wellness initiatives, and a charitable match program to help you give back to your community., • Great perks, which vary by location and can be site-specific: employee discounts, transportation reimbursements, subsidized cafes and fitness facilities., • A flexible, hybrid work environment combining the best of in-office collaboration and community-building along with the benefits of working from home.

Azure Infrastructure Analyst - London (Hybrid) - £55K We're hiring a Azure Infrastructure Analyst to join a growing technology function supporting enterprise-wide transformation initiatives across CRM, eCommerce, data, ticketing, and cloud platforms. This is an excellent opportunity for someone with a strong background in solution design, architecture support, or technical business analysis who enjoys working across both technical and business-facing environments. Key Responsibilities • Support solution design activities across CRM, eCommerce, ticketing, integration, and data platforms, • Translate business and functional requirements into architecture models, diagrams, and technical documentation, • Create and maintain architecture artefacts including system landscapes, integration diagrams, capability models, and application roadmaps, • Administer and maintain architecture content within Orbus Infinity and related EA tooling, • Support governance and Technology Design Authority (TDA) processes, including architecture intake and review coordination, • Facilitate workshops with stakeholders across business and technology teams Essential Requirements • Minimum 5 years' experience within Solution Design, Architecture Support, or Technical Business Analysis roles, • Hands-on experience producing architecture artefacts including data flows, integration diagrams, and system context models, • Experience working with Azure infrastructure and cloud-based environments, • Familiarity with enterprise platforms such as CRM, eCommerce, ticketing, and analytics systems, • Experience supporting architecture governance processes or solution review forums, • Proficiency with architecture and modelling tools such as Orbus, ArchiMate, Visio, or Lucidchart, • Understanding of enterprise architecture frameworks including TOGAF, BCS, or Zachman

Job Title: Social Media Manager Contract: 3 months (Likely to be extended) Location: Hybrid (Hammersmith (London) X3 days in the office) Summary: Our client has chosen to do something incredible. They are totally transforming their business and building our future on smoke-free products that are a better choice than continued smoking. With huge change, comes huge opportunity. So, wherever you join us, you'll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions As the Social Media Manager, you will play a crucial role in developing, implementing, and monitoring the client's social media strategy for smoke-free products. You will work collaboratively with external agencies and global teams to ensure alignment with company goals and adherence to brand guidelines. Ensuring compliance with the clients marketing code and staying updated on regulatory changes are key aspects of this role. You will also monitor trends and analyze social media metrics to continuously improve content relevance and engagement. Key Responsibilities Strategy Development & Implementation: • Plan, implement, and monitor the clients social media strategy specifically for smoke-free products, • Work closely with external agencies and global teams to ensure day-to-day activities align with the overall plan and adhere to guidelines, • Ensure all social media activities comply with the clients marketing code and other relevant regulations, • Monitor both online and offline trends to ensure content is current, relevant, and engaging, • Utilize ticketing processes effectively for managing tasks and communications, • Bachelor's degree in Marketing, Communications, or a related field, • Proven experience in managing social media platforms and developing social media strategies, • Experience working in regulated industries, preferably tobacco or related sectors, • Strong understanding of social media KPIs, analytics tools, and reporting, • Excellent communication and collaboration skills, • Proficiency in social media platforms (Facebook, Instagram,YouTube, X, TikTok), • Familiarity with compliance and regulatory guidelines related to marketing and social media, • Strong analytical skills to interpret data and provide actionable insights, • Creative thinker with the ability to innovate and develop engaging content, • Detail-oriented with a strong focus on accuracy and compliance, • Self-motivated and able to work independently as well as part of a team

Are you an expert in using GDS Amadeus? Do you have experience as a Business Travel Consultant? We are currently recruiting for a Business Travel Consultant to join a Travel Management Company in the City of London. Our client is looking for an individual who has great knowledge of using GDS Amadeus to join their growing team and offering a competitive starting salary. DUTIES: • Deal with enquiries including complex itineraries received by phone or email from start to finish including flights, accommodation, car hire, rail and ancillaries., • Offer the best solution for each customer whilst optimizing profit opportunities., • Provide quotes, book, issue tickets and reissue tickets for all fares worldwide (including published fares, nett fares, CAT35 fare, route deals), as well as refunds using Amadeus GDS., • Manage queues and issue tickets prior to deadline, as well as handle schedule changes from airlines and amend itineraries according to clients' changes., • Provide solutions and advice to clients in an efficient and professional manner delivering a premium quality, ruthlessly efficient service experience that is both consistent and reliable and aligned to the attributes of the Company brand., • Ensure all company and traveller profiles, policy and quality control scripts are up to date. EXPERIENCE REQUIRED: • Fully proficient with Amadeus, • Excellent fares knowledge including manual fare construction, • Competency in all ticketing processes including re-issues, revalidations and refunds, • Knowledge of international travel products, geography and current affairs, • Knowledge of ancillary services, • Good written English with the ability to write professionally to customers, • Strong interpersonal skills with the desire and ability to develop others, • A drive to solve problems for customers and team members, • A high level of professionalism and flexibility and a strong work ethic THE PACKAGE: • Salary - £32,000 - £36,000 (depending on experience), • Office based INTERESTED? Please follow the instructions to apply attaching your CV! For any further information please call 0203 8879444 or email If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!

Event Registration & Web Operations Specialist Role My client are looking for a detail-driven, tech-savvy Event Registration & Web Operations Specialist to support a fast-growing global sports event series. This is a hands-on role focused on making sure their event registrations run smoothly, their websites stay accurate and up to date, and their customer journeys are seamless across every touchpoint. You’ll manage the setup and day-to-day operation of event registration systems, maintain consistent templates and data structures across events, and support website updates within a CMS environment. You’ll work closely with teams across athlete services, marketing, and partnerships to ensure everything from event info to registration flows is clear, consistent, and high quality. What you’ll be doing: • Setting up and managing event registration systems end-to-end, • Maintaining consistent templates, forms, pricing, and user flows, • Updating and managing website content via CMS, • Ensuring accuracy of event information, imagery, and communications, • Supporting improvements to user journeys and data capture, • Working cross-functionally to implement updates and resolve issues, • Assisting with reporting and basic data exports Must-have skills: • Strong attention to detail and organisation, • Experience with CMS platforms, • Confident Excel/Google Sheets user (including formulas), • Clear communication and consistent writing style, • Ability to manage workflows independently, • Understanding of forms, user flows, or structured data Nice to have: • Event registration / ticketing system experience, • Interest or background in sport, • Basic HTML/CSS, • Familiarity with AI tools or automation, • Experience with surveys, forms, or digital journey design If you'd like to find out more, please apply now!

Job Title: System Support Engineer Location: London Contract Length: 6months (rolling up to 2 years) Pay rate: Between £416 - £490 pwd Umbrella. A leading global investment bank is seeking a System Support AVP to join its technology function in London. This role sits within a core engineering team responsible for supporting and maintaining critical internal systems across the organisation. The Role You will play a key role in supporting production systems, ensuring stability, performance, and rapid issue resolution. This is a hands-on role combining technical troubleshooting, stakeholder communication, and continuous improvement of support processes. You’ll work closely with development teams, infrastructure, and global support teams (including London and New York) to diagnose issues, identify root causes, and implement effective solutions. Key Responsibilities • Troubleshoot and resolve production system issues across Windows servers, SQL Server, and Oracle environments, • Perform root cause analysis and implement fixes (code, SQL scripting, configuration), • Liaise with internal teams (Infrastructure, Network, DBA, Helpdesk) and external stakeholders, • Provide clear communication and updates to business users and support teams, • Support application releases and ensure smooth deployment into production, • Contribute to system stability, scalability, and security improvements, • Participate in an out-of-hours support rota, • Maintain accurate documentation, ticketing, and incident reporting, • Support disaster recovery environments and non-production systems Requirements • Strong experience in application/system support within enterprise environments, • Hands-on knowledge of SQL (T-SQL or PL/SQL), • Experience with Windows Server environments and database systems, • Proven ability to troubleshoot complex production issues, • Strong communication skills with both technical and non-technical stakeholders, • Experience working in banking or regulated environments is highly desirable Why Apply? • Opportunity to work in a global, enterprise-scale environment, • Exposure to business-critical systems and production support, • Collaborative, international team across multiple locations, • Strong mix of technical depth and stakeholder engagement We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon/Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

Exciting opportunity at one of the fastest growing financial services firms around the world. They offer prime brokerage, clearing and financing across traditional and digital assets, and are now looking to hire world-class engineers to help build on their success. In this role within the AI Automation team, you will design and deliver AI-driven automation solutions that streamline and enhance complex business processes across customer, operations, compliance, legal, finance, and other workflows. You'll build scalable automation services to reduce manual effort, improve accuracy, and unlock new operational capabilities. This will involve partnering with engineering teams, and collaborating closely with product managers, technical program managers, and business architects. This role offers meaningful ownership and business-wide impact. The successful AI Automation Engineer will have outstanding communication skills, with a cross-functional, collaborative mindset. Skills & Experience Required • 5+ years' experience in software engineering, workflow automation, process automation, or applied AI, • Strong proficiency in Python, • Demonstrated experience delivering production-grade automation (not just prototypes or POCs), plus integration of AI/ML capabilities into real business workflows, • Experience working with databases or data warehouses to support automation use cases, • Experience integrating automation with collaboration and productivity platforms (e.g. messaging, knowledge management, ticketing/workflow tools), • Ability to design and implement context and data integrations through APIs, events, or protocols (including MCP where applicable), • Experience in fintech, capital markets, or digital asset platforms is a plus Whilst we carefully review all applications, to all jobs, due to the high volume of applications we receive it is not possible to respond to those who have not been successful. Contact If you feel you are suitable for this role, don't hesitate to get in touch: Jack Peck [e] [t] +44 20 3745 6537 linkedin.com/in/jack-peck-448a70131/

About the Company We are a dynamic creator of spectacular experiences across the sports and entertainment industries. Building on a world-class reputation and recent international success across London and Los Angeles, we have established a global office in London to develop and deliver world-leading projects outside the Middle East. Our ambition is to build a global portfolio of sports and entertainment properties, providing commercial, operational, creative and strategic expertise. About the Role As part of this growth, we are seeking a driven Partnership Director to help deliver our partnerships at our events, drive incremental revenues and deliver exceptional value across our clients and owned properties. Based in our Sela London office, the Partnerships Director is an integral part of the commercial and events team, responsible for leading the day-to-day partnership account management for a number of our key projects such as Premier Padel, Boxing and an exciting new football series. You will work closely with our commercial sales team and events operations teams to deliver the rights and assets to our sponsors and partners. This role requires previous experience in sport, either with a brand, agency or rights holder, and proven success in managing the day-to-day delivery of partnerships rights and benefits across sports and entertainment properties. The role includes responsibility for understanding sponsorship contracts, tracking rights and benefits, regular status meetings with sponsors and creating regular reports for the Sela International commercial leadership team. The number of partners that the role is directly responsible for will flex based on the size and scope of the partnerships selected but it is likely to be approximately five to six partners. Responsibilities • Account Management:, • Lead on the day-to-day management and delivery of contractual rights for an agreed set of commercial partners, organising and administering all sponsorship delivery activities., • Creation and management of a clear and well documented Account Management Plan for each partnership under your management., • Implementation of a proactive approach to account management ensuring you are planning well ahead of time., • Develop creative activation proposals for commercial partners that align with their strategy., • Track partner satisfaction via an NPS style survey and ensure that the partners under your management are achieving the agreed target scores., • Be the central point of contact internally and externally for all activity relating to the commercial partners under your management., • Ensure the digital, communications, marketing, ticketing and other internal teams are fully aware of, and committed to all campaign activities for your commercial partners., • Working collaboratively with Marketing & Comms teams to design digital, social and content campaigns for commercial partners., • Liaise with event organisers and other national federations to ensure implementation and delivery of commercial partners’ rights., • Ensure the relevant systems that track the delivery of commercial rights are fully updated for all partners., • Input all data for key partner contacts in Sela’s chosen CRM system., • Reporting:, • Deliver post event reporting to the partners that fall under your management to enable data driven decision making is used to guide the development of the partnerships., • Input into internal reporting processes as required., • Flag risks and issues early to enable plans to be put in place to mitigate risks. Upsells and renewals: • Identification of new commercial opportunities to discuss with commercial partners and up-sell, in collaboration with the Commercial Team., • Involvement in contract renewal negotiations with current commercial partners in collaboration with the Commercial Team., • Stakeholder management:, • Support the planning and delivery of commercial partner workshops., • Build excellent working relations with other stakeholders – Premier Padel etc., • Event Day Commercial Operations:, • Support in the inviting and hosting of commercial partners’ at Sela events and other third-party events., • Play a key role in ensuring that everything runs smoothly with regards to partner rights delivery for across all Sela Partners, but particularly those that fall under your management., • Represent Sela at industry conferences, networking events, and client presentations., • Budgets:, • Ensure budgets are managed to and that all finance process are implemented and adhered to. Qualifications • 5+ years’ experience in account management in commercial sports partnerships, sponsorship, or commercial roles within sports. Required Skills • A track record in managing partnerships and running creative campaigns for the activation of sports sponsorships., • Strong interpersonal skills and relationship management both internally and with key client-side decision makers., • Experience of presenting to key stakeholders of varying levels of seniority, adapting approach and style accordingly., • An ability to understand client needs and objectives and then build plans that work hard to deliver against them., • Ability to balance competing demands and requirements to find mutually acceptable solutions., • Understanding of the sponsorship market and how sponsorship deals work., • Understanding of conventional and digital and social media platforms., • The ability to work on own initiative, both as an individual and as part of a team., • Practical sponsorship account management/activation experience., • Understanding and experience of management of sponsorship contracts., • Experience of working with event organisers and national sports federations., • Organised and can produce regular sales update reports., • Good communication capabilities., • Plenty of energy and creativity, with attention to detail., • Comfortable working in a fast-paced, agile and evolving environment., • Strong IT Skills, specifically Microsoft Word, Excel & PowerPoint. Please note that successful applicants will be subject to a DBS background check. Equal Opportunity Statement We are committed to encouraging equality, diversity and inclusion among our workforce and recruitment and eliminating unlawful discrimination.

Must be based in the UK – early working hours required Job Summary The Travel Advisor will support Think Travel advisors with booking travel, managing reservations, and ensuring financial accuracy across bookings and invoices. This role requires strong Sabre proficiency and a detail-oriented approach, with tasks including invoicing, reconciliation, and commission tracking. Must be able to book both domestic and international travel, including hotels, car hire, and ground transportation. Proficient in ticketing and exchanges. Excellent customer service, sales skills, and problem-solving abilities required. Also assists with overall day-to-day operational support. Duties/Responsibilities • Support Think Travel advisors with booking and managing domestic and international travel, • Advise on transportation, accommodations, and destination options, • Prepare cost estimates for travel and related services, • Book flights, hotels, car hire, and ground transportation in Sabre, • Handle ticketing, reissues, and exchanges, • Prepare and issue invoices, ensuring accuracy, • Reconcile bookings against supplier invoices and resolve discrepancies, • Track commissions and payments, • Assist with air and hotel contracting and rate review Required Skills/Abilities • 3–5 years Sabre experience required, • Excellent customer service and sales experience, • Strong attention to detail, especially with financial data, • Strong verbal and written communication skills, • Excellent organizational skills and ability to manage multiple bookings, • Ability to work with urgency and prioritize effectively, • Proficient in Microsoft Office, especially Excel, • Strong problem-solving and research skills, • Understanding of air and hotel contracting and vendor relations Education and Experience • Previous experience booking domestic and international travel required, • 3–5 years Sabre experience required, • Experience with invoicing, reconciliation, or commission tracking preferred, • Travel industry experience required, • Experience reviewing contracts and rates in GDS preferred

The Company The Outform Group is an award‑winning global innovation agency. We partner with some of the world’s most recognisable brands and retailers to transform customer experience through insight, technology, and creativity. Our ambition is to be revered as the agency shaping the Future of Retail, and in EMEA we continue to grow with pace and purpose. The Opportunity We are seeking a highly organised and proactive Fulfilment & Portal Coordinator to join our team. This role is essential to ensuring the smooth operation of our spare parts fulfilment ecosystem, supporting retail display programmes across EMEA. You will be the guardian of our fulfilment portal, ensuring accuracy, efficiency, and exceptional service for our clients and retail partners. The Role This role is responsible for monitoring, maintaining, and optimising Outform’s spare parts and fulfilment portal. You will manage stock levels, process maintenance tickets, coordinate replacement parts, and ensure timely fulfilment to stores or installation engineers. A detail‑driven coordinator with strong communication skills, you will act as the operational backbone of our after‑sales support function. Job Title: Fulfilment & Portal Coordinator- Beauty Reporting to: Beauty Services PM Location: London or Fleet, UK Hours of Work: 9am – 5.30pm, 37.5 hours per week Key Responsibilities Portal & Stock Management Portal oversight — Monitor and maintain the spare parts fulfilment portal, ensuring all data is accurate, up to date, and aligned with live retail display programmes. Stock level management — Track inventory levels across all spare parts, identifying replenishment needs and coordinating with internal teams to maintain optimal stock. Data accuracy — Ensure product codes, descriptions, imagery, and technical information are correctly maintained within the portal. Reporting — Generate regular reports on stock usage, ticket volumes, fulfilment timelines, and recurring issues. Maintenance Ticket Handling Ticket triage — Receive and assess maintenance tickets submitted by clients or retailers, identifying the issue and determining the appropriate response. Replacement coordination — Arrange dispatch of spare parts either directly to stores or via an installation engineer, depending on the complexity of the issue. Issue resolution — Liaise with internal teams (production, engineering, logistics) to resolve technical or fulfilment‑related queries. Client communication — Provide clear updates to clients and retailers on ticket status, expected delivery times, and next steps. Operational Coordination Process optimisation — Continuously review fulfilment workflows to improve speed, accuracy, and customer experience. Cross‑functional collaboration — Work closely with logistics, warehouse, engineering, and client services teams to ensure seamless fulfilment operations. Quality assurance — Ensure all dispatched parts meet Outform’s quality standards and are packaged appropriately for safe delivery. Engineer scheduling — Coordinate with installation partners when on‑site support is required. Client & Retailer Support Relationship management — Build strong working relationships with clients and retail partners, ensuring a high‑quality after‑sales experience. Guideline adherence — Ensure all fulfilment activity aligns with retailer requirements, store processes, and visual merchandising standards. Service excellence — Act as a trusted point of contact for all spare‑parts‑related queries, ensuring timely and professional communication. Key Skills and Experience Proven experience in retail operations, after‑sales support, logistics coordination, or fulfilment management. Strong understanding of inventory systems, ticketing platforms, or portal‑based workflows. Excellent communication and stakeholder‑management skills. High level of accuracy, organisation, and attention to detail. Ability to multitask and prioritise in a fast‑paced environment. Proficient in Microsoft Office Suite and comfortable learning new digital tools. Analytical mindset with strong problem‑solving abilities. Proactive, self‑motivated, and committed to delivering exceptional service. Package Salary: Competitive, depending on background and experience Benefits: 5% company pension contribution Private healthcare and Medicash plan Death in Service (DIS) insurance 27 days holiday EMEA Bonus

Live Services Support Engineer – Identity & Access Management (IdAM) Cheltenham or London – 5 days per week on-site Contract – Inside IR35 Security Clearance Enhanced Developed Vetting (eDV) – UK Nationals only Role Overview The Identity and Access Management (IdAM) function provides critical identity, authentication, and access technologies across a diverse and highly secure environment. The Live Services Support Engineer will play a key role in the day-to-day operation, stability, and continuous improvement of IdAM services. Working within the Live Services team, at the heart of the Enabling Infrastructure Capability group (OneIT), the post holder will support business-critical systems, respond to incidents and service requests, and ensure services meet agreed Service Level Agreements (SLAs). The role also includes onboarding new project deliveries into live support and driving service improvements through automation and best practice. This is a highly visible role within a complex environment, requiring strong technical capability, excellent communication skills, and the ability to work under pressure. Key Responsibilities Live Service Operations & Support • Provide 2nd/3rd line support for IdAM services via a formal ticketing system., • Perform daily health checks to ensure availability, performance, and security of services., • Diagnose, troubleshoot, and resolve incidents in line with prioritised SLAs., • Respond to customer enquiries in a professional and timely manner. Proactive Service Management • Carry out patching, upgrades, and preventative maintenance across IdAM platforms., • Identify recurring issues and implement long-term fixes to improve service resilience., • Support automation initiatives to reduce manual effort and improve customer experience. Systems Integration & Project Support • Assist with the deployment and integration of IdAM components within a complex, business-critical environment., • Work closely with Projects to transition new solutions into formal live support., • Collaborate with Capability Centres, technical Subject Matter Experts, and other support teams. Documentation & Knowledge Management • Produce and maintain technical design documents, support guides, and operational procedures., • Ensure documentation is current, accurate, and suitable for operational handover and audit. Core Skills & Competencies • Ability to work effectively both independently and as part of a team., • Strong time management and prioritisation skills in a pressurised environment., • Clear and confident communication skills, both technical and non-technical., • A proactive mindset with a focus on continuous improvement and service quality. Essential Technical Skills Candidates must have at least 4 of the following, with a strong willingness to learn the others: • Windows Server 2012 R2 / 2016 / 2019, • (configuration, deployment, administration, and troubleshooting), • Active Directory Domain Services (including Group Policy management), • Active Directory Lightweight Directory Services (AD LDS), • Active Directory Certificate Services (AD CS), • Active Directory Federation Services (AD FS), • Microsoft Identity Manager (MIM) 2016, • Public Key Infrastructure (PKI) concepts and implementation, • Multi-Factor Authentication (MFA) principles, • Hardware Security Modules (HSMs) – preferably Thales Security & Clearance Information (Important) • This role requires Enhanced Developed Vetting (eDV)., • Candidates must be:, • British nationals only, • No dual nationality Clearance Process: • The eDV process typically takes 10–12 months once the role is offered., • During the clearance period, candidates are free to work on other contracts or roles., • This can be pitched as providing long-term contract pipeline and job security once cleared.

IXICO plc (AIM: IXI), is a global leader in neuroscience imaging and biomarker analytics, using its proprietary AI-driven platform to help advance the treatment of neurological disorders and reduce the uncertainties associated with drug discovery, development and monitoring. As a key part of the global neurological disease research community, the Company has built a global reputation and 20-year track record as an end-to-end Imaging Contract Research Organisation (iCRO) working with leading pharma companies, innovative biotech's, disease consortia and non-profit organisations. IXICO has supported hundreds of neurological clinical trials, analysed hundreds of thousands scans and built an expansive network of expert imaging centres around the world. The IXICO Platform is tailor-made for neurological disease, reliably processing data from global trials, precisely measuring key imaging biomarkers associated with the identification, progression and treatment of diseases such as Alzheimer's, Huntington's and Parkinson's. Image data is interrogated by the Platform and IXICO's expert scientists translating complex data into clinically meaningful while minimizing data variability and increasing reproducibility. Our people are empowered to enable us to achieve our company goals and their own personal development through the “4A” values at the heart of our culture: Aspiration, Ability, Agility and Accountability. To help us deliver our medical image analysis solutions to large clinical trials we are hiring a dedicated Imaging Applications Engineer on a permanent full-time capacity. Purpose of the Role: This role is focused on supporting our pharma clients’ clinical trial projects by implementing and deploying production-grade medical imaging data processing and analysis solutions within our proprietary IXICO data management platform. The job holder is experienced in the medical image domain and is responsible for executing the configuration of IXICO platform(s) in accordance with project requirement specifications, and for the design, development, validation and deployment of bespoke image analysis workflow features that are required for an allocated portfolio of projects. The job holder works hand-in-hand with Analysis Product, Image Analyst, Biomarker Science and Technology teams to ensure that requirement specifications are fully and clearly documented, implemented, and tested at project start-up, meeting project start-up timelines agreed with IXICO’s Project Managers. The role further supports Project Managers with defining and implementing features to fulfil workflow change requests arising during a clinical trial project. As part of the Technology team, the role holder is responsible for supporting internal users with data processing and analysis issue resolution and contributes to continuous process improvement. Essential Duties and Responsibilities: The duties and responsibilities listed below are representative, but not exhaustive of the role. There may be some variation and/or development of these duties and responsibilities without changing the general nature of the role: • Responsible for the configuration and deployments of clinical trials on the IXICO platform, including change controls and corrections to existing studies., • Receive handover of processing and analysis pipelines from Science and Technology and manage these to completion in operational deployments., • Design and develop, validate and deploy allocated image processing and analysis features and workflows to the IXICO platform., • Support Project Managers in defining solutions for projects within an allocated portfolio, creating clear and complete requirements specifications., • Provide second line support for processing and analysis pipelines, maintaining ticketing for IXICO platform support., • Work closely with Research, Technology and Development teams on best practices and process improvements., • Participate in Agile Scrum team and promote continuous improvement., • Create and maintain necessary documentation, compliant with IXICO procedures and quality framework. Qualifications and skills required for the role: Essential • Masters/Postgraduate degree from an accredited educational institution in a technical discipline e.g., Computer Science/Compute Vision/Medical Imaging., • Experience in at least one medical imaging modality (e.g. MRI, PET) and relevant image analysis., • Strong academic background., • Proven experience in programming using scripting languages (Bash/Python)., • Proven experience of Linux/Unix command line., • Understanding and working knowledge of Database concepts and technologies (RDBMS/SQL/PostgreSQL)., • Understanding of Object-Orientated development., • Excellent written and spoken communication skills across all levels of the business – fluent in the English language., • Strong organisational skills and great attention for detail., • Ability to prioritise effectively., • Strong team-player, who is acting in a professional and personable manner., • Highly motivated and driven to improve and develop processes. Desirable • Commercial or Academic experience in the neuroscience domain., • Knowledge of GCP, ISO13485, ISO27001 and/or other similar quality systems., • Understanding of Design Patterns., • Understanding of Agile concepts., • Knowledge of Git and DevOps., • Knowledge of Docker and Kubernetes. Benefits • Competitive remuneration package including benchmarked salaries., • Staff Annual Bonus Plans and Annual Salary Review., • Generous employer pension contribution of 6%., • 25 days annual leave, increasing up to 28 days with every year at IXICO., • BUPA private medical insurance scheme., • Life Assurance of 4x annual salary., • Employee Benefits Portal, offering various discounts in retail, food & drink, and entertainment., • Engaging and social environment, with fundraising and sporting activities and seasonal events such as Summer and Christmas parties., • Wellbeing initiatives such as eye tests, flu jabs, and Mental Health Awareness Training., • Employee Assistance Programme offering advice and support on a wide range of topics., • Hybrid working model pattern split between working in the City of London and remotely., • Reimbursement allowance to purchase equipment to support working from home., • Generous employee referral scheme offering £2,000 for referring a successful candidate to the company., • Financial assistance for professional qualifications., • Opportunity to contribute to an industry where your work has an impact every single day. How to Apply IXICO is working hard to create a representative, inclusive and empowered team, because we believe different experiences, perspectives and backgrounds make a better workplace, and ultimately better services. IXICO doesn’t discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class. This is a great opportunity for a dedicated Imaging Applications Engineer to thrive in an engaging and fast-paced environment, to make a difference on an everyday basis. If you think IXICO should meet you, please send us your CV and covering letter by email to or apply directly via LinkedIn. We are looking forward to your application. Please note that our entire business is operating under a Hybrid-Working Model, where UK-based employees are required to attend our London office 2 days a week. If you have got any questions, please reach out to our careers team. Please note that IXICO will process the data provided by you only in order to perform the outlined recruitment exercise. For more details on what data we process and on what legal basis this happens please view our Recruitment Privacy Policy or contact .

Job Summary We are hiring a Sales & Trading IT Support Analyst to provide 2nd/3rd line support to Front Office users, including Traders and Sales teams in a fast-paced banking environment. The role involves supporting trading applications, desktop infrastructure, and ensuring minimal downtime for critical financial systems. Key Responsibilities: • Provide 2nd/3rd line desktop support to Traders and business users., • Support financial applications, including Bloomberg Terminal and Reuters., • Manage Windows 10/11, Windows Server, Microsoft 365, Active Directory / Azure Entra ID., • Support Citrix environments and remote access solutions., • Handle VIP/executive support with strict SLA adherence., • Work closely with the Infrastructure, Data Centre, and Application teams., • Follow ITIL processes (Incident, Change, Problem management). Required Skills • Strong experience in Front Office / Trading floor IT support within Banking., • Hands-on experience with Microsoft environment, Citrix, Intune (MDM/MAM)., • Good understanding of networking (TCP/IP)., • Experience with ServiceNow or similar ticketing tools., • Ability to work in high-pressure trading environments.

Graduate Customer Support Associate A fantastic opportunity for a Graduate Customer Support Associate to join a rapidly growing, cutting-edge technology company. This organisation is developing highly advanced software solutions used by leading global businesses, and they are looking for a warm, personable and highly organised graduate to join their support team. This role is focused on delivering an outstanding customer experience, acting as the first point of contact for users, guiding them through issues, and ensuring every interaction is handled with clarity, empathy and professionalism. Location: London – 3 days per week in office Salary: Competitive + benefits Requirements for Graduate Customer Support Associate: • Degree educated from a leading University in any subject, • At least ABB at A Level or equivalent, • Experience working in a customer-facing environment, such as retail, hospitality or similar, where you have handled and calmed customers, • Naturally warm, friendly and engaging personality with a genuine passion for helping people, • Excellent communication skills, both written and verbal, • Strong organisational skills with close attention to detail, • Ability to manage multiple queries and prioritise effectively in a fast-paced environment, • A customer-first mindset with a focus on delivering a positive experience, • Strong problem-solving skills with the ability to follow structured processes and guidance, • Technical curiosity and the ability to pick up new systems and tools quickly, • Ability to remain calm, professional and empathetic when dealing with challenging or frustrated customers Responsibilities for Graduate Customer Support Associate: • Act as the first point of contact for customer queries via phone and support platforms, • Deliver a positive first impression, handling all interactions with warmth, professionalism and empathy, • Use internal guidance tools and documentation to help diagnose and resolve straightforward issues, • Clearly guide customers through solutions, ensuring they understand next steps, • Triage more complex issues, ensuring they are accurately logged and escalated to the appropriate team, • Provide clear, timely updates to customers throughout the lifecycle of their request, • Maintain accurate records of queries, communications and outcomes, • Follow structured processes and contribute to the continuous improvement of support procedures, • Work closely with second-line teams to ensure smooth handover of more complex issues What the role offers: • Opportunity to join a high-growth technology company working on advanced software products, • A highly collaborative and supportive team environment, • Clear opportunity to develop strong customer, communication and operational skills, • Exposure to a wide range of technologies and business processes Applications: If you would like to apply for this unique Graduate Customer Support Associate role, please send your CV via the relevant links! We’re committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by separately emailing (if this email address has been removed by the job board, full contact details are readily available on our website). Keywords: Graduate Customer Support Associate / Graduate Support Engineer / Customer Support Specialist / Support Analyst / Customer Operations Executive / Service Desk Analyst / Technical Support Analyst / Customer Success Associate / Customer Support Executive / Client Support Specialist / Helpdesk Analyst / Customer Experience Executive / Intercom / Customer Support Tools / Ticketing Systems / SaaS / CRM Systems / Incident Management / Customer Communication / Workflow Management / Process Driven Support / Escalation Management / Business Graduate / Humanities Graduate / STEM Graduate

Sales Manager – Premium Events & Hospitality Salary: £40,000+ Location: London Role Purpose I am on the hunt for a driven Sales Manager to join a high-performing premium sales team, focused on delivering revenue growth across premium hospitality and membership products within a major events venue. Key Responsibilities • Deliver sales targets across premium matchday and seasonal hospitality products, with a focus on high-value memberships and experiences., • Support the Senior Sales Manager in building a high-performance culture through coaching, accountability, and recognition., • Identify and convert new B2B opportunities, targeting high-value clients and emerging markets., • Manage, coach, and develop team members to achieve individual and collective targets., • Build strong relationships with corporate clients and high-net-worth individuals using a consultative sales approach., • Present premium products confidently to senior decision-makers, articulating clear value propositions., • Develop tailored proposals based on client insights and maintain high-quality sales interactions., • Drive cross-selling across the full events and hospitality portfolio., • Manage a healthy sales pipeline, progressing opportunities from lead generation through to close., • Ensure seamless handover of client’s post-sale to delivery teams., • Contribute ideas to improve sales processes, tools, and performance., • Represent the business externally to grow network, referrals, and personal brand., • Track and report pipeline and sales performance accurately using CRM systems., • Demonstrate leadership in delivering commercial strategy and team alignment. Skills & Experience • Proven sales experience in a commercial or events-related environment., • Strong leadership and team management capability (line management experience desirable)., • Excellent negotiation, influencing, and presentation skills., • Confident communicator with the ability to engage senior stakeholders., • Target-driven, proactive, and commercially minded., • Experience with CRM systems (e.g. Salesforce) and ticketing platforms preferred., • Strong organisational skills and attention to detail. Personal Attributes • Strategic thinker with a proactive mindset., • Collaborative, relationship-focused, and team-oriented., • Resilient and thrives in a fast-paced, target-driven environment., • High standards, strong ownership, and results focused., • Professional, positive, and adaptable approach. Contact David on 02077902666 or email your cv to

• Job Title: Guidewire Technical Architect, • Location: London - Hybrid- 3 days onsite/week, • Duration: 30/04/2027, • Pay Rate: £400 per day through FCSA Umbrella Job description: • Aptitude to work in Implementation, Upgrade and support project with a strong niche skill of Guidewire (Policy, Billing & ClaimCenter and Guidewire InsuranceSuite) including on-prem and Cloud/SaaS version., • Role requires client co-ordination and deep functional or insurance (P&C) industry expertise especially on Personal and/or commercial lines. Experience Requisite Total Experience: 14+ years Guidewire Exp: 8+ years Must have Skills: • Domain Expertise: o good experience in Property and Casualty insurance domain • Guidewire Skills: o Strong functional understanding of Guidewire Insurance Product Suite (On-Prem and Cloud) o Guidewire Certified Resource – preferably ACE across modules o Experience with policy, claim, and billing life cycles and transactions in Guidewire • Configuration Expertise: o Hands-on experience with Guidewire xCenters (version 10.x & cloud/SaaS) configuration including: o Workflows o Data Model o Rules o Entity Creation/Modification o Benefit Management o PCFs customization o Validations o Widgets and their attributes o Integration Mechanisms o Guidewire Data Model • Customization & Integration: o Sound knowledge of Guidewire xCenters (version 10.x & SaaS) customization and integration (Intra and Inter system integration) using REST and SOAP APIs • Technical Skills: o Experience with batch processes, Guidewire Messaging framework, and OOTB plugins o Familiarity with Infra concepts and deployment architecture (WMB, WAS, and Apache) o Strong knowledge on Software architecture and design in Guidewire Ecosystem • Data Analysis: o Ability to write SQL queries for data analysis. • GW Cloud/SaaS Offerings: o Working Knowledge on GW Cloud/SaaS Offerings including GT Framework, Integration Gateway, Advance Product Designer (APD), Autopilot, Underwriting Workbench and few others • Project Management: o Working experience in implementation AMS programs o Experience with defect triaging, estimation, stakeholder management, and application enhancements. o Ability to lead Team and manage client stakeholders o Contribute to RFP/project proposals Good to Have • Version Control & Ticketing Systems: o Experience with Git repository and ServiceNow • Additional Experience: o Informatics experience (working with information technology systems) is a plus Soft Skills: o Excellent communication skills (mentioned twice for emphasis) o Adaptability in client implementation environments o Eagerness to learn and apply new technologies for application improvement.

The ideal candidate will have a high level attention to detail, familiar with how an interconnection works, familiar with Server/Network/OTN equipment, Physical and Logical circuit and server troubleshooting across multiple internal stakeholders, external vendors and timezones, flexible with numerous tracking platforms and sheets, and keen on improvement processes and solutions. Prior experience in a fast paced environment is preferred with a plus in working in the Telco/Infrastructure field and managing external vendors and data centers. Responsibilities: • Troubleshoot server and network hardware including fiber/optic cables, optics, and hardware components., • Manage circuit move, add, change and disconnection orders (MACDs) life cycle., • Directly execute or manage local vendor technicians for servers, circuits and maintenance troubleshooting., • Facilitate physical layer installation of server and network cabling according to cabling matrices., • Physical server and circuit troubleshooting and fault analysis., • Provide ongoing support of production environment and coordinate with vendors, system owners, and other operations teams in order to resolve any issues., • Responsible for coordinating and tracking requests/orders and providing weekly reports., • Post documentation on each implementation., • Participate in On-Call Rotation for Ad-Hoc troubleshooting between internal teams and external providers, • Assist with other regional works during business hours for maintenance related works Data Accuracy 1. Inventory Database Improvement Strategy • Server Inventory database, • Circuit Inventory database, • Spares Inventory database - Create plan for healthy amount of spares at each site/warehouse and trigger request for additional spares when it reaches certain threshold, • Raise Site and Vendor Remote Hands to perform site audits when needed 2. Update Internal documents when requested, 3. Ad-Hoc Tasks • Have ticketing system for tracking all requests(JIRA), • Work with SCM, equipment vendors, and datacenters to manage delivery dates and time windows., • Process Improvement Support Vendor Support 1. Initial POC for all Vendor Queries relating to interconnection, troubleshooting, 2. Create Colocation Inbound/Outbound Shipments and track Deliveries when asked, 3. Update internal documentation for all Internet Provider contact and circuit details, 4. Schedule onsite technicians and provide site access requests for all ad-hoc/scheduled activities., 5. Submit Vendor Remote Hands Requests to support physical works on site, 6. Perform regular audits for all server, circuits, spares inventory Qualifications • 2+ years experience in datacenter or corporate/enterprise IT infrastructure, operating in IT best practices (ITIL), and operating within equipment lifecycle processes., • Experience executing detailed MOPs, technical instructions, following documentation., • Knowledge of relevant technologies - fiber optics, DWDM/CWDM devices, network interface types: form factors and protocols, • Strong troubleshooting skills technical, logistical, process, and others., • Experience planning and coordinating with field operation technicians, engineers, contractors, and vendors with Telecom ISP and Colo Providers., • Excellent oral and written communication. Ability to express ideas clearly and provide effective remote technical guidance and troubleshooting., • Basic command-line proficiency in Linux/Unix and any switch OS CLI, • Able to work independently with minimum supervision. Preferred qualifications: • Experience coordinating/leading junior field operation technicians/engineers, contractors, and/or vendors in a telecommunications working environment., • Experience collaborating across multiple levels and functions., • Anticipate problems in planning and proactively limit project-impacting factors., • Strong documentation skills for technical processes & procedures as well as accurately recording large amounts of detailed data., • Relevant Certifications: Server+, Network+, A+, CDCTP, CDCPM, etc What we offer • Onsite - London, • Full Time Employment; Permanent Contract, • Attractive Remuneration Package, • Career Growth Opportunities, • Skills Enhancement through Udemy Business, • Work in a well-established Multinational Company, • Supportive international team About Centific Centific expertly engineers platforms and curates multimodal, multilingual data to empower the ‘Magnificent Seven’ and enterprise clients with safe, scalable Artificial Intelligence(AI) deployment. Our team includes over 150 PhDs and data scientists, along with more than 4,000 AI practitioners and engineers. We leverage an integrated ecosystem comprised of industry-leading partnerships, and 1.8 million vertical domain experts across 230 locales, to create high-quality pre-trained datasets, fine-tuned industry-specific Large Language Models(LLMs), and Retrieval-Augmented Generation (RAG) pipelines supported by vector databases. Our innovations can reduce Generative Artificial Intelligence(Gen AI) costs by up to 80% and bring Gen AI solutions to market 50% faster. Our mission is to bridge the gap between AI creators and industry leaders by bringing best practices in Generative AI to unicorn innovators and enterprise customers. We aim to help these organizations unlock significant business value by leveraging Generative AI at scale, ensuring they stay at the forefront of technological advancement and maintain a competitive edge in their respective markets. Applying to this job implies your agreement with: In compliance with the applicable data protection regulations (General Data Protection Regulation 679/2016), we at Centific, as data Controllers, inform you that the data collected will be processed to manage your application in the selection process. This processing is legitimized by the consent given upon submitting your application, and the data will be retained for a maximum of two years. You may exercise your rights of access, rectification, deletion, opposition, restriction of processing, and data portability by contacting Furthermore, if deemed necessary, you may file a complaint with the relevant supervisory authority. Your Authentic Self at Centific Centific is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Centific is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

About DEM Museums Founded on more than 35 years of expertise in technology and design, Dem Museums is a next generation experience ecosystem that brings cultural heritage together with multisensory storytelling technologies. As a global experience company headquartered in Türkiye, Dem Museums transforms historic structures and cultural assets into immersive, interactive and memorable experience spaces. Adopting an integrated approach that combines storytelling, audio-visual technology integration, spatial design and visitor management, Dem Museums manages all stages of its projects inhouse from thematic research and scriptwriting to audio-visual implementations and interactive content design. As the first private company in Türkiye to manage end to end visitor operations for museums, monuments, and historical sites, Dem Museums delivers experiences to more than 10 million visitors annually and carries this experiential expertise onto the global stage. The company has received more than 14 international awards for its projects, including the Hagia Sophia History and Experience Museum and the Ephesus Experience Museum. Expanding this expertise internationally, Dem Museums continues its global growth with a strategic vision aligned with Türkiye’s cultural export ambitions, with new projects planned to launch in London and Rome in 2026. Operations & Visitor Experience Associate The Operations & Visitor Experience Associate plays a key role in delivering an exceptional visitor experience across all operational areas of the experience. This unified role combines responsibilities across ticketing operations, entrance control, gallery hosting, audio guide support, queue management, and general visitor engagement. Staff members rotate between different operational zones based on daily needs. They ensure smooth visitor flow, provide accurate information, support accessibility needs, resolve visitor concerns, and maintain a safe and welcoming experience environment. Key Responsibilities • Deliver warm, professional, and welcoming service to all visitors., • Operate ticketing systems, check tickets, and manage queue flow., • Provide gallery hosting, visitor assistance, and exhibition information., • Support audio guide distribution, technical troubleshooting, and returns., • Coordinate visitor movement in queues, galleries (digital rooms, interactive areas), • Ensure visitor safety, report incidents, and follow experience procedures., • Assist with VIP visitors, school groups, tour operators, and accessibility needs., • Collaborate effectively with the operations team, supervisors and manager. Qualifications • Strong communication and customer service skills., • Professional, friendly, and approachable manners., • Ability to work in a fast-paced, visitor-focused environment., • Team player with willingness to rotate across multiple roles., • Reliable, punctual, and attentive to detail., • Comfortable standing for extended periods., • Basic IT literacy (ticketing systems, scanners, audio guide devices). Preferred Qualifications • Experience in museums, attractions, hospitality, or retail., • Multilingual skills (English plus another language preferred)., • Experience with crowd control or high-volume visitor operations., • Interest in culture, history, or museum environments. Compliance Requirements (UK Standards) • Right to work in the United Kingdom., • Basic DBS Check (criminal background screening)., • Health & Safety training and compliance., • Fire safety and emergency evacuation awareness., • GDPR and data protection awareness.

Global Lead, Hospitality & Events – Relevent Football Partners About Relevent Football Partners: Relevent Football Partners (RFP) is a wholly owned subsidiary of Relevent, purpose-built to commercialise the UEFA men’s club competitions globally. An independent entity, RFP is tasked with providing UC3 - the joint venture between UEFA and European Football Clubs (EFC) - strategic and sales support in the worldwide marketing and sale of media, sponsorship, and licensing rights for the UEFA Champions League, UEFA Europa League, UEFA Conference League, UEFA Super Cup, UEFA Youth League, and the UEFA Futsal Champions League. Following the UC3 tender process, Relevent Football Partners was awarded the commercial rights to the UEFA men’s club competitions (Champions League, Europa League, and Conference League) on a global basis for the 2027 to 2033 cycle. As such, Relevent Football Partners is now seeking to build a truly world class business focused on the monetisation of these commercial rights. Position Summary Relevent Football Partners is seeking a Global Lead, Hospitality & Events to take ownership of its premium client events and VIP experience programme across UEFA men’s club competitions. This is a senior, highly visible role with responsibility for delivering world-class hospitality experiences for key commercial partners and stakeholders. You will lead the strategy and execution of high-profile event programmes, working closely with UEFA, UC3 and internal commercial teams to ensure delivery is aligned to business objectives and delivered to the highest standards. You will set direction while remaining close to delivery - overseeing complex, multi-day global events and ensuring a seamless experience for VIP clients across every touchpoint. Key Responsibilities: • Lead the planning and delivery of premium hospitality and VIP guest programmes across UEFA men’s club competition finals and key events, • Act as the central point of coordination between UEFA, UC3 and internal commercial teams to ensure aligned and effective delivery, • Build and manage senior relationships with key stakeholders, partners and VIP clients, • Oversee all aspects of event delivery, including guest management, logistics, supplier coordination and on-site execution, • Develop innovative event concepts and experiences that enhance the overall client offering, • Manage budgets from planning through to reconciliation, ensuring efficient and effective delivery, • Lead the development of systems and processes to support guest management, including ticketing, accommodation and communications, • Drive continuous improvement across event delivery, using feedback and performance insights to enhance future programmes, • Recruit, lead and develop a high-performing hospitality and events team, • Work cross-functionally with marketing, media and commercial teams to ensure a consistent and premium client experience Qualifications & Experience • Significant experience delivering premium hospitality and VIP programmes within global sports or live event environments, • Strong track record of managing complex, multi-day events and high-profile client experiences, • Experience working with senior stakeholders and managing relationships across multiple organisations, • Ability to develop creative, high-quality event concepts and experiences that enhance client engagement and overall programme delivery, • Experience managing budgets, suppliers and external partners, • Ability to lead and develop teams, fostering a high-performance culture, • Strong communication skills, with confidence engaging senior stakeholders and VIP clients, • Proactive, detail-oriented and solutions-focused approach, • Experience with guest management systems, ticketing platforms or event technologies is beneficial, • Willingness to travel and support on-site delivery of global events How to Apply: If you are looking for a role where you can lead the delivery of world-class hospitality experiences and play a central role in shaping how premium global football events are experienced by partners and clients, click the apply button to be considered. The Executives in Sport Group are retained on behalf of Relevent Football Partners to appoint an Global Lead, Hospitality & Events. All direct applications and CV's will be forwarded to The Executives in Sport Group. We ask that applicants complete our diversity monitoring form. You are not obliged to answer any of these questions but the more information you supply, the more effective our monitoring will be. All information supplied is anonymous and will not be viewed by recruiting managers. Diversity Monitoring Form - Global Lead, Hospitality & Events - Relevent – Fill in form (Please copy and paste into your browser) Please note that due to the volume of applications received, we are unable to provide specific feedback on unsuccessful applications.

Ready to build the future with AI? At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Senior Principal Consultant JDE S&D Functional Responsibilities Work in a highly collaborative team environment with an always-evolving mixture of active teamwork and quiet-time. • Passionate about project advancement and self-learning., • Study customer requirements on procurement processes and map to ERP., • Analyze As-Is Processes and design the optimized To-Be Processes, • Perform Design Validation and identify areas of improvement, • Suggest and improve business processes, • Prepare Training Material, SOPs etc, • Prepare Test Scripts, and perform End to End Testing, • Impart training to super users, • Knowledge on Business Processes with good exposure to Retail Industry, • Supporting/Troubleshooting JD Edwards applications and responsible for resolving technical issues for consumers, partners, clients, or internal stakeholders by addressing issues assigned to them through the ticketing systems using process specifications following operating procedures., • Creating, scheduling, monitoring jobs, troubleshooting jobs, • Able to lead team and connect with client on regular basis., • Responsible to help team in day-to-day operations. ., • Manage and resolve production incidents. Covers system outages, job failures, system defects, data defects and end user support., • Execute and manage day-to-day operations via ticketing tools and processes., • Ensure appropriate tool is updated in accordance with SLA specifications with case notes, status updates and case closure information., • Responsible to test the application features, should understand any testing tool. Qualifications Minimum qualifications • B.E./ B. Tech/ MCA or equivalent Preferred Qualifications • Experience in JD Edwards SCM / Sales and Distribution Modules and manufacturing modules as a techno functional IT consultant or as an architect., • Knowledge of Finance Modules of JD Edwards., • Experience in IT support or implementation projects for JD Edwards E1 preferably in Manufacturing industry., • Strong written and verbal communication skills in English, • Willingness and ability to multi-task., • Should be able to handle client call, manage & mentor team., • Ability to be learn and apply new processes and tools., • Technical understanding of products/services and/or ecosystem being supported. Interested candidates can share their CV at Why join Genpact? • Lead AI-first transformation – Build and scale AI solutions that redefine industries, • Make an impact – Drive change for global enterprises and solve business challenges that matter, • Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills, • Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace, • Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build, • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training

Marketing & Communications Manager (Events) £32.26 Umbrella | Contract until August 2028 Location: London | Hybrid available Overview We’re seeking an experienced Marketing & Communications Manager to lead campaigns for a high-profile cultural events and classical music programme within a leading performing arts environment. This is a standalone, hands-on role responsible for delivering end-to-end marketing activity across a fast-moving live events schedule. You’ll take ownership of an in-flight programme, working closely with internal teams and external stakeholders. Key Responsibilities • Lead marketing campaigns for cultural and live performance events, • Drive audience engagement for classical music and performing arts programmes, • Manage digital, print, social, and PR activity across campaigns, • Oversee ticketing setup and coordination with box office teams, • Produce campaign materials and ensure brand consistency, • Analyse audience data and campaign performance, • Manage stakeholder relationships across multiple internal and external groups, • Maintain accurate web and CMS event listings, • Support occasional evening/weekend events when required Essential Experience • Proven experience in cultural or performing arts marketing, • Strong understanding of classical music programming, • Experience managing complex stakeholder environments, • Ability to work independently in a fast-paced events setting, • Strong copywriting and campaign delivery skills, • Experience with audience data and campaign reporting Systems Experience • DotDigital (or similar email marketing platform), • Drupal (or similar CMS), • Spektrix (or equivalent ticketing system) We can only consider applications from those eligible to work in the UK for this position. This position will require some additional checks, to ensure you can access the site worked as needed. For more information on this position, please contact Marika Powell at ARM on 02392 228232 or email your CV and covering letter to .

About DEM Museums Founded on more than 35 years of expertise in technology and design, Dem Museums is a next generation experience ecosystem that brings cultural heritage together with multisensory storytelling technologies. As a global experience company headquartered in Türkiye, Dem Museums transforms historic structures and cultural assets into immersive, interactive and memorable experience spaces. Adopting an integrated approach that combines storytelling, audio-visual technology integration, spatial design and visitor management, Dem Museums manages all stages of its projects inhouse from thematic research and scriptwriting to audio-visual implementations and interactive content design. As the first private company in Türkiye to manage end to end visitor operations for museums, monuments, and historical sites, Dem Museums delivers experiences to more than 10 million visitors annually and carries this experiential expertise onto the global stage. The company has received more than 14 international awards for its projects, including the Hagia Sophia History and Experience Museum and the Ephesus Experience Museum. Expanding this expertise internationally, Dem Museums continues its global growth with a strategic vision aligned with Türkiye’s cultural export ambitions, with new projects planned to launch in London and Rome in 2026. Experience Supervisor (UK) We are seeking a Experience Supervisor who will be responsible for ensuring the smooth day-to-day operation of our experience and maintaining high team performance standards. This role requires active, on-the-floor leadership and combines team coordination, operational oversight and visitor experience management. The Experience Supervisor ensures that daily operations run as planned, supports team performance and consistently applies the experience’s professional service standards across all areas. Key Responsibilities • Plan, coordinate and actively manage daily experience operations on site, • Ensure effective management of the operations team, technical team and front-line staff, • Prepare staff shift schedules, oversee task allocation and maintain operational discipline, • Provide regular, constructive feedback to team members and monitor performance, • Oversee the proper functioning of technical infrastructure, exhibition equipment and operational systems, • Respond quickly and effectively to operational issues with a solution-oriented approach, • Propose and implement process improvements to enhance visitor satisfaction, • Ensure front-line staff communicate appropriately with visitors; observe and guide service quality on the floor, • Provide ongoing feedback to staff on visitor experience, hospitality and brand representation, • Manage high visitor flow, queue systems and capacity planning efficiently, • Handle visitor complaints in a professional, empathetic and solution-focused manner, • Ensure uninterrupted operation of exhibition spaces, technical infrastructure and experience areas from a visitor perspective, • Operational experience in museums, culture & arts, tourism, immersive experiences, entertainment or event management, • Minimum 3 years of managerial experience within the entertainment sector, • Proven experience in managing daily cash flow, ticketing systems and reservations (online and on-site), • Strong experience in managing teams and front-line staff, with solid organisational skills, • High awareness of visitor experience, hospitality and service quality standards, • Strong understanding of technical processes and exhibition/experience infrastructures, • A leadership style based on open communication, motivation and effective feedback, • Sound knowledge of technical systems (exhibition systems, AV equipment, basic infrastructure processes, etc.), • Strong problem-solving skills with the ability to take initiative and make decisions, • Experience working on international museum or visitor experience projects, • Previous work experience in the UK or strong familiarity with local work culture, • Experience in Visitor Experience, Guest Services or Front of House management, • Experience working with visitor satisfaction metrics such as feedback systems or NPS, • Experience working with an international visitor profile

Concur T&E Administrator - 12 Month Fixed Term Contract At IVC Evidensia, we are a leading veterinary services provider in Europe and North America with more than 2,500 clinics and hospitals across 19 countries and around 42,000 employees. We aim to have an extraordinary impact on animal lives, supporting in the region of 25,000 animals every single day across our international network. IVC Evidensia exists to champion the long-term health and welfare of animals and deliver our purpose of Healthy Animals, Happy Owners. Reporting to the Travel & Expenses Lead and working within Global Business Services, the Concur T&E Administrator is responsible for the day-to-day administration, configuration and continuous improvement of SAP Concur (Expense and, where applicable, Travel). The role ensures the platform supports policy compliance, accurate and timely expense processing, and a positive end-user experience across the business. Acting as the functional subject matter expert for Concur, you will triage and resolve incidents and requests, manage system configuration, coordinate testing and releases, and work with Finance, HR, IT and third-party providers to maintain stable integrations and high-quality data. You will ensure queries are handled within agreed SLAs, maintain clear user guidance, and proactively identify opportunities to simplify the expense journey and reduce avoidable rework. This role is being offered on a 12 Month Fixed Term Contract basis. Key Accountabilities/Responsibilities: Provide 1st-line functional support for Concur T&E, triaging and resolving incidents/requests within agreed SLAs; escalate appropriately and communicate progress clearly to users. Administer and configure Concur (e.g., expense types, approval flows, audit rules, policies, user groups, cost objects, payment types, VAT/tax settings, mobile settings) in line with business requirements and controls. Maintain user access and profile data governance, working with HR/IT where required to support joiners/movers/leavers and segregation of duties. Support month-end and operational finance processes by ensuring accurate expense routing, coding and data quality; investigate and resolve posting/reconciliation issues. Coordinate testing and release activities: replicate issues in non-production environments, define test scenarios, execute/coordinate UAT, document outcomes and support go-live readiness. Produce and maintain reports/dashboards (standard and ad hoc) to monitor compliance, adoption, exception trends and service performance; provide insights and recommendations. Create, maintain and continuously improve knowledge articles, training materials and end-user guidance; contribute to onboarding and refresher training. Work with third-party support partners and vendors (including SAP Concur) via ticket portals, managing cases through to resolution and maintaining clear audit trails. Identify, raise and deliver continuous improvement opportunities to reduce ticket volumes, streamline processes and improve user experience (including automation where appropriate). Highlight major incidents and business-impacting risks to the Travel & Expenses Lead, supporting effective stakeholder communications and prioritisation. Experience/Qualifications: Essential Hands-on administration experience of SAP Concur Expense (and ideally Travel), including configuration and support. Strong understanding of end-to-end expense processes (policy, approvals, audit, reimbursement, corporate cards) and the associated finance controls. Experience working to SLAs in a service environment, using a ticketing/call logging tool and maintaining high-quality case notes. Ability to translate business requirements into system changes, assess impact, and produce clear user communications. Analytical problem-solving skills, including root-cause analysis and trend identification. Confident stakeholder management with Finance, HR, IT, third parties and senior colleagues; excellent written and verbal communication. Good working knowledge of Excel and reporting; comfortable handling and interpreting operational data. Desirable Experience with Concur integrations (e.g., HR feeds, card feeds, finance/ERP posting). Experience of VAT/tax configuration, and/or global/multi-country rollouts. Following receipt of your application, you will be contacted by one of our experienced hire recruitment team. As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process. What We Offer: At IVC Evidensia we recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive base salary, you will benefit from Work-life balance 26 days annual leave Cycle to Work scheme Initiatives focused on employee wellbeing Pension Discretionary Bonus Discounted staff pet care Dog Friendly office Free Parking available at Head Office At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

🚨 We’re Hiring: Major Incident Manager | Belfast | £60,000 + Benefits 🚨 Are you the person who stays calm when everything else is on fire? 🔥 Can you take control of high-pressure IT incidents, bring order to chaos, and lead teams to resolution? If so, we want to hear from you. We’re looking for a Major Incident Manager to join a growing Technical Command Centre in Belfast, playing a key role in managing critical IT incidents across multiple large-scale organisations. 💼 What You’ll Be Doing: ✅ Owning and driving major incidents from start to finish ✅ Leading crisis calls and coordinating technical teams ✅ Keeping stakeholders updated with clear, confident communication ✅ Ensuring incidents are resolved within SLA targets ✅ Reviewing incidents and driving continuous improvement ✅ Making key decisions when it matters most 🎯 What We’re Looking For: ✔️ Experience in Incident / Major Incident Management ✔️ Strong communication skills under pressure ✔️ Ability to lead teams you may have never worked with before ✔️ ITIL awareness ✔️ Experience with Remedy or similar ticketing tools is a bonus ✔️ Resilient, decisive, and calm in fast-paced environments 📍 The Details: 📌 Belfast (Hybrid – 3 days onsite) 💰 £60,000 salary 📞 £50 on-call allowance ⏰ Shift-based role with rota/on-call cover 📈 Genuine growth opportunity within a senior operational team ⚠️ Important Requirements: 🇬🇧 Candidates must already have full working rights in the UK 📍 Must be currently based in Belfast, Northern Ireland, or within a commutable driving distance 🚫 No relocation package available 🚫 No visa sponsorship offered If you thrive in high-stakes environments and love being the one who turns problems into solutions, this could be your next move. 📩 Apply now or message me directly for a confidential chat. #Hiring #BelfastJobs #MajorIncidentManager #ITJobs #IncidentManagement #TechCareers #ServiceDelivery #Leadership #HybridWorking #NorthernIrelandJobs

We are seeking a skilled Desktop Support Engineer with strong experience in Windows imaging, OS deployment (OSD), SCCM, and application packaging. The candidate will be responsible for desktop lifecycle management, incident resolution, and end-user support while ensuring efficient operation of endpoint systems and infrastructure. Key Responsibilities • Own and manage the engineering of Windows images for desktops, laptops, and tablets, • To Perform OS deployment (OSD) using SCCM/MDT tools, • Manage software installation, upgrades, and rollouts across enterprise endpoints, • Ensure standardization and compliance of desktop builds, • Perform application packaging, testing, and deployment using SCCM, • Manage software distribution, patching, and updates, • Troubleshoot SCCM-related issues impacting deployments, • Provide incident resolution via phone, service desk tools, or desk-side support, • Diagnose and resolve hardware and software issues efficiently, • Ensure timely resolution within defined SLAs, • Log, track, and update tickets through ticketing tools and service management systems, • Maintain overall understanding of desktop services and supporting infrastructure, • Support enterprise tools including remote support utilities and endpoint security (e.g., SEP), • Monitor system performance and recommend improvements, • Perform basic to advanced troubleshooting of OS, applications, and peripherals, • Support multiple Windows Operating Systems environments, • Address network, login, access, and performance issues, • Follow change management processes for deployments and updates, • Work with IT teams to implement controlled changes in production environments, • Maintain documentation for procedures and configurations Required Skills • Strong knowledge of: Windows OS (Windows 10/11),Imaging & OS Deployment (OSD), SCCM / Microsoft Endpoint Configuration Manager, Application Packaging (MSI, EXE, scripting), • Proficiency in PowerShell scripting, • Experience with software installation, upgrades, and patch management, • Knowledge of endpoint security tools (e.g., Symantec Endpoint Protection - SEP), • Experience with remote support tools, • Hands-on experience in: Hardware and software troubleshooting, Desktop, laptop, and peripheral support, • Strong analytical and problem-solving skills, • Experience with ticketing tools (ServiceNow/Remedy/JIRA, etc.), • Understanding of Incident, Problem, and Change Management processes At Cognizant you will experience an exciting mix of innovation by design, creativity, collaboration, and efficiency within a framework of stimulating objectives and a passion for delivering the best to our customers. You will be joining a network of some of the most creative, innovative, and dedicated people in the industry with ample opportunities to learn and develop your career. Our Associates are chosen for their attitude, skills, knowledge, and enthusiasm but above all, their belief that anything is possible. Cognizant is an equal opportunities employer, and we welcome all applications regardless of race, colour, gender, ethnic origin, nationality, religion or beliefs, disability, age, sexual orientation, political opinions, or trade union membership.

PICKER/PACKER/STOCK ROOM ASSISTANT STOCK/ORDER FULFILMENT • Work with Ecom and retail and warehouse teams to ensure that all shipped orders are dispatched within the given timeframes, following the required procedures and within the packaging and brand guidelines., • Work through order allocation ensuring relevant teams are responsible for dispatch., • Create shipment paperwork across retail, Ecom and assists on wholesale ensuring the documentation is up to date and accurate., • Be responsible for managing packaging and stationary quantities, working with the Stock and Finance Coordinator to allocate where required, • Assist with shopping team to coordinate stock for trunk shows and events, • Ensure that order fulfilment is accurately tracked in Shopify through automatic and manual processes. STOCK CONTROL • Be responsible for stock accuracy in store, ensuring the processes and procedures for stock movements are followed end-to-end., • Perform regular stock checks and work with Stock and Finance Coordinator to reconcile any errors, • Ensure that all retail streams are reflecting the sales plan and ensure stock availability is reflected across store and DC’s., • Check and book in deliveries ensuring that inventory data is correct and discrepancies are reported and rectified in coordination with relevant stakeholders, • Administrate stock transfers ensuring that movements are tracked end-to-end., • Work with key stakeholders to reconcile stock movements and ensure that stock is transferred from internal locations in line with shipment deadlines, following delivery and administrative procedures., • Coordinate stock takes and report to key stakeholders on discrepancies and errors., • Maintain Stock room standards, • Perform regular packaging checks to report to the Store Manager to ensure stock levels are maintained., • Submit weekly replenishment requests to the warehouse and promptly report any discrepancies between requested and received units, • Ensure product ticketing is correct and reflects most relevant information, • Check and book in deliveries ensuring that inventory data is correct, and discrepancies are reported and rectified in coordination with relevant stakeholders, • Coordinate with internal teams to oversee necessary items are sent for dry-cleaning or exited from stock according to company standards., • Work with internal teams to support requests championing the important of saleability of stock LOGISTICS • Liaise with courier companies to mitigate potential delays or service interruptions., • Be first point of contact for courier services to provide export and entry paperwork., • Inputting data and updating Ship Station and other shipping platforms for easy access of product information., • Work with cross-functional teams to provide updates on Returns Request to support sales team to reduce returns rates., • Creation of returns paperwork optimising the use of courier options., • Administrate the stock returns procedure following system and reporting requirements., • Update Shopify customs product information. Who we are looking for: • Highly computer literate in Office 365, especially Excel., • Self-motivated and able to demonstrate using initiative, • Excellent written and verbal communication skills, • Highly organized with great time management, • Experience of analysis and interpretation of information and data., • Numerate, • Enjoys a fast paced environment and is comfortable working under pressure, • A fast learner, who is proactive and takes ownership of allocated tasks, • Good problem solving skills Please apply with a covering message stating your salary expectations and confirming that you have the right to work in the UK without restriction.

Senior Account Manager – Membership, Arts and Culture and Higher Education Location: Central London Company: digital experience and transformation agency Salary: £46k to £50k DOE Hybrid: 2-3 days per week office, the rest WFH (occasional travel for client meetings and team days is required) Permanent: Full time We are on the lookout for a Senior Account Manager to join an established agency to manage a high-profile portfolio within the professional membership, arts and culture, and higher education sectors. Supporting the Client Strategy Partner and Account Director, the successful candidate will drive digital transformation and web platform opportunities for some of the agency’s largest clients. This role requires 3-5 years of commercial experience and a sophisticated understanding of sector-specific needs, including revenue generation, ticketing, and audience strategies. The SAM will act as a strategic bridge, ensuring digital delivery aligns perfectly with the clients' overarching missions and organisational objectives. Key Responsibilities: • Proactively manage client expectations to ensure a high-value, effective partnership while promptly addressing any service issues., • Collaborate with delivery teams to ensure seamless project handovers and provide the necessary foundations for team success., • Oversee support activities to ensure all requests are acknowledged and resolved within agreed Service Level Agreements., • Act as the primary escalation point for project or support concerns, resolving issues internally or escalating them further when necessary., • Work with the Account Director to ensure Statements of Work accurately define requirements, budgets, and timelines prior to client sign-off., • Manage contractual obligations and mitigate risks, including oversight of third-party partners and contractors., • Maintain the financial health of accounts by monitoring project margins and overall profitability., • Develop a deep understanding of client needs beyond day-to-day tasks to support their broader organisational goals., • Identify networking opportunities and industry events to promote the agency brand and expand the portfolio. About you: • Proven background as a Senior Account Manager within a digital agency, specifically serving membership organisations, visitor attractions, or higher education., • Exceptional ability to listen, negotiate, and influence key stakeholders through professional presentations and written communication., • Confident in financial planning, budget reporting, and maintaining account profitability., • Skilled at managing multiple priorities with high attention to detail and a proactive approach to identifying risks or opportunities. The upper end of the salary range is reserved for candidates with extensive experience across the full digital lifecycle, including SEO, UX best practices, backlog management, and the coordination of localized content for international teams. Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At We Are Adam, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles! We are more than happy to discuss any reasonable adjustments that you may require. Interested? Please apply now. We look forward to hearing from you!

About the Company SELA is a fast-growing sports events and entertainment business delivering world-class live events and major projects across multiple markets. As the business continues to scale, we are building a best-in-class finance function to support decision-making, performance management and strategic growth. Core Responsibilities 1. Ticket Inventory & Allocations Management • Own and manage all non-public ticket allocations including sponsors, partners, players, VIPs, and internal stakeholders, • Build and maintain allocation matrices across all event sessions, • Track usage, returns, and reallocation of tickets to maximise occupancy, • Act as the primary point of contact for all allocation requests and approvals 2. Holds & Inventory Release Strategy • Manage ticket holds within the Olympia Ticketing Manager, • Develop and execute phased release strategies to return unused inventory to general sale, • Continuously monitor sales against holds to optimise availability and revenue, • Maintain strict version control and audit trails of all inventory movements 3. Accreditation Management • Allocate accreditations across workforce, media, VIPs, athletes, and stakeholders, • Oversee approval workflows and ensure all accreditations are authorised appropriately, • Implement systems for tracking, reporting, and auditing all issued credentials, • Work closely with security and operations teams to align accreditation with site access control 4. Systems & Data Oversight • Produce regular reporting on allocations, holds, releases, and accreditation status, • Ensure GDPR compliance in all data handling and distribution processes, • Liaise with Olympia and TicketMaster to resolve system issues and optimise functionality 5. Stakeholder & Operational Coordination • Act as the key liaison between commercial, partnerships, sport, and operations teams for all ticketing and accreditation requests, • Communicate allocation policies, deadlines, and changes clearly to all stakeholders, • Support onsite teams with access queries, escalations, and last-minute changes, • Ensure alignment between ticketing, accreditation, and ingress operations Required Skills & Experience • 3–5+ years in ticketing, accreditation, or event operations (major events, sport, or live entertainment preferred), • Strong experience managing ticket inventory, allocations, and holds within ticketing systems, • Proven experience delivering accreditation systems and access control frameworks, • Highly detail-oriented with strong data management and reporting capability, • Confident managing multiple stakeholders with competing priorities, • Calm, decisive, and solutions-focused under pressure Key Performance Indicators (KPIs) • Inventory Optimisation: Minimal unused allocations; effective re-release of held tickets, • Accuracy: Zero errors in allocation and accreditation data, • Auditability: Clear tracking and reporting of all ticket and accreditation movements, • Stakeholder Satisfaction: Timely and accurate fulfilment of allocation requests, • Operational Efficiency: Seamless alignment between ticketing, accreditation, and access control Equal Opportunity Statement We are committed to diversity and inclusivity in our hiring practices. Please note that successful applicants will be subject to a DBS background check.

Role: Client Services Analyst Business Area: Post Trade Regulatory Reporting Solutions Role Overview Join a fast-moving, customer-focused team at the heart of post-trade regulatory reporting. Our solutions support global sell-side and buy-side firms in handling operational risk and meeting regulatory obligations across reconciliations, reporting, and trade confirmations. You'll be the trusted first point of contact for our broad client base. You'll combine client service excellence with technical investigation, helping clients resolve issues quickly while driving service improvement. You will provide Tier 1 client support to banks, hedge funds, and other financial institutions. The role focuses on responding to client queries, performing initial investigations, coordinating with internal teams, and proactively improving client experience. The Analyst also prepares for and runs monthly operational meetings with our most important customers reviewing service performance, ticket trends, and ongoing issues as well as the management of any open JIRA items. Key Responsibilities • Responding to customer queries and performing Tier 1 investigations in line with defined SLAs, • Handle support tickets via the Customer Portal hosted on Salesforce, ensuring accurate logging, tracking, and ownership until resolution, • Raise defects to Development, QA, Product, Professional Services teams whilst keeping clients fully updated in their progress, • Develop and maintain a good functional understanding of the business services and solutions provided, • Issue service notifications and broadcast communications to users., • Collaborate effectively with internal partners including development, QA, solutions, and professional services teams, • Partner with the Head of Client Services / Team Lead to continuously improve service quality, identify ticket reduction opportunities, and proactively support clients, • Coordinate and lead monthly operational review meetings with key clients, understanding themes, open defects, and client concerns., • Maintain and update internal documentation to ensure knowledge accuracy and accessibility, • Develop knowledge base articles and client tooling to reduce incoming ticket volumes, • Act as a strong voice for client-impacting defects, highlighting their prioritisation and resolution with product owners and scrum teams, • Use SQL, MFT Anywhere, and related tools to proactively investigate client issues in a timely manner, • Running training sessions with new clients to ensure they get the most from the application.Essential Experience & Skills, • 2-3 years' experience in a helpdesk, customer support, or client-facing operational role, • Strong client-centric demeanor with confident customer interaction via phone and ticketing systems, • Excellent written and verbal communication skills, with the ability to collaborate efficiently across teams, • Strong presentation and meeting facilitation skills, capable of explaining sophisticated technical issues in clear, client-friendly language, • Experience in post-trade processing, including equities, equity derivatives, or other financial instruments, • Knowledge of reconciliations and/or transaction and regulatory reporting processes, • Professional proficiency in English (reading, writing, speaking, and listening)Nice to Have, • Knowledge or experience with MiFIR and/or EMIR regulatory reporting, • Basic SQL knowledge or exposure to another programming language for investigative support work, • Basic understanding of networking concepts, including FTP/SFTP, • Familiarity with JIRA, Confluence, and/or ServiceNow London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Ideal for someone stepping up from a Ticketing Team Leader role or an established Ticketing Manager looking for a hands on roleInterested and have this kind of experience in airline ticketing ? then send your cv to quoting ref 60614 #TicketingManager #TicketingTeamLeader #AviationJobs . T

As the Operations Manager for this shared working space, you will have ownership over running the site, this involves coordinating facilities issues, changing member details and responding to the ticketing system. As the Operations Manager, you will:. A successful Operations Manager should have:.

The Opportunity This is a rare opportunity to become a central part of a small, ambitious arts organisation with an international profile and a strong sense of purpose. The role would suit someone who is highly organised, motivated and flexible; someone who enjoys taking ownership, can move confidently between different kinds of work, and wants to grow inside a dynamic cultural organisation. Working closely with the Artistic Director and wider team of JAM (John Armitage Memorial Trust), the Operations and Administration Manager will help keep the organisation running smoothly across operations, artist liaison, systems, fundraising support, communications and event delivery. No applicant is expected to arrive with proficiency in every area of the role. What matters most is a willingness to learn, strong instincts for administration, sound judgement, and the ability to work with care, energy and initiative. Please see later page for more detail on the role. Working pattern:4 days per week; hybrid, (2 days in King’s Cross & 2 days from home) Position: Freelance Rate: £125 per day (equivalent to £25,200 pa) Application Deadline: Sunday 17 May, 11:59pm Interviews / start: Interviews will follow shortly About JAM JAM (John Armitage Memorial Trust) is a charity that champions living composers, creates ambitious performance opportunities and brings world-class music-making into communities. Since launching in 2000, JAM has commissioned and performed more than 165 works by leading UK composers, built an annual Call for Music that now attracts more than 200 submissions, and created a free online library of music and practical resources with more than 150,000 global views. Alongside its year-round work, JAM produces JAM on the Marsh, a distinctive multi-arts festival rooted in Romney Marsh, Kent. Bringing world-class music, theatre, film and art into medieval churches, community spaces and unexpected settings, it has grown from a single concert into one of the UK’s most distinctive summer festivals: international in quality and local in spirit. Performers include VOCES8, The King’s Singers, Alexander Armstrong, BBC Singers, the Britten Sinfonia, Changeling Theatre and the London Tango Quintet. Year-round JAM runs community art and singing projects, enabling our Marsh residents to flourish in this typically arts-deprived area. Training and Support JAM is not looking for someone who already knows every system or every part of the job inside out. Substantial training will be provided on the job, and the successful candidate will be supported by an experienced team. We are looking for someone with the motivation and adaptability to learn quickly, ask good questions, and grow into the role. Person Specification Essential • Excellent organisational skills and close attention to detail., • Strong written and verbal communication., • A warm, professional manner and the ability to build relationships with a wide range of people., • Confidence managing multiple priorities and working across varied tasks., • The ability to work both independently and collaboratively within a small team., • Good digital literacy and confidence using standard office software., • Experience working in an arts, charity, education or events environment., • Experience with CRM systems, ticketing platforms, email marketing platforms or database management., • An interest in contemporary music, cultural projects or artist development., • Experience supporting fundraising, reporting or compliance processes. Why this role could appeal Breadth: the role offers unusually wide exposure across operations, producing, communications and fundraising. Growth: the successful candidate will receive hands-on training and real responsibility. Purpose: JAM’s work is artistically ambitious, community-rooted and nationally respected. Flexibility: the role combines home working with in-person collaboration.

Company Description McArthurGlen Group, Europes leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 20+ designer outlets in 8 countries. Job Description Were looking for an IT Service Desk Analyst to help make the extraordinary possible by delivering outstanding IT support across McArthurGlen. Youll play a key role in keeping our business connected, supported, and productive by acting as a trusted first point of contact for IT support. From logging and resolving incidents to managing service requests endtoend, youll deliver a seamless, highquality user experience every day. Youll work handson with enduser technology supporting hardware, user accounts, mobile devices, and collaboration tools such as telephony and video conferencing. Youll help new starters get up and running through engaging IT inductions, maintain clear and userfriendly documentation, and support major incidents and escalations alongside thirdparty partners. As part of a collaborative and servicedriven team, youll bring energy, ownership, and flexibility including participation in an outofhours rota to ensure our people get the support they need, when they need it. Qualifications • Flexibility to work a shift pattern between 08:0019:00 UK time, including weekend cover on a rota basis, • Comfort working in a remote or hybrid environment, • A basic understanding of ITIL principles and service management, • Strong troubleshooting skills, with the ability to assess impact, urgency, and prioritise effectively, • Clear, confident communication skills, with the ability to explain technical issues to nontechnical users and remain calm under pressure, • A collaborative approach, working effectively with team members, escalation teams, and thirdparty suppliers, • Proven ability to deliver reliable enduser support within agreed service levels, • Disciplined use of ITSM tools and ticketing workflows (ServiceNow preferred), • Experience supporting enduser devices, including building, configuring, and resolving desktop issues, • A proactive, servicefocused mindset with a willingness to learn and adapt to new tools and technologies, • CompTIA A+ or Network+ certification, or equivalent experience, • European language skills Additional Information, • Competitive Salary & Bonus: Enjoy a competitive salary with a performance bonus of up to 20%., • Wellbeing Allowance: Claim towards yoga, gym equipment, or any activity that promotes your wellbeing., • Volunteering Days: Benefit from 2 paid volunteering days per year., • Exclusive Discounts: Access special discounts at our Designer Outlets., • Flexible Working: Hybrid working options where possible to accommodate your needs., • International Exposure: Work with colleagues across eight countries within a global organization., • Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available. Grow through internal moves, cross-country projects, international secondments, and a calendar of core development opportunities., • Values-Based Culture: Thrive in an inclusive and collaborative environment where we value excellence, innovation, and making a difference. Even if you are not sure you fit all the requirements for a particular role, wed still love to hear from you. There may be another opportunity within McArthurGlen that is more suitable for you now or in the future. McArthurGlen is committed to the equity of all qualified individuals. In keeping with our dedication, we will take the steps to assure that anyone with disabilities is provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process and/or to receive all other benefits and privileges of employment, please contact