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After-Sales & Customer Operations Manager – Vehicle Collections Location: Tangmere, Chichester (Fully Onsite Role) Salary: £40,000 – £55,000 + Performance-Related Bonus About Us We are the clear market leader in our sector and one of the fastest-growing car buying companies globally. In the UK alone, we generate over 100,000 customer enquiries each month and process tens of thousands of vehicle bookings through our high-traffic platforms and nationwide operations. With recent expansion into the United States and ambitious plans for further growth, we are scaling rapidly. Backed by over 15 years of profitability (without external funding), we combine stability with the pace and energy of a startup. Our culture is driven by ambitious, collaborative people who are committed to building the most exciting place to work in our industry. Our goal is bold: to achieve a billion-dollar valuation within five years—while continuing to make a meaningful impact, including over £1 million already donated to charity. About the Role We are looking for a hands-on, commercially minded manager with strong automotive knowledge to lead our After-Sales & Customer Operations team. This is a fully onsite position in Tangmere, Chichester, requiring close collaboration with teams and real-time decision-making. You will play a key role in maximising volume collections across the business; managing vehicle collections post-sale, handling discrepancies, leading negotiations, and ensuring deals remain commercially viable while delivering a professional customer experience. Key Responsibilities: Team Leadership & Structure • Lead and develop a team of After-Sales Coordinators, • Set clear expectations, processes, and performance standards, • Oversee the full lifecycle of vehicle collections, • Interpret inspection findings using automotive expertise, • Lead complex negotiations to retain deals while protecting margin, • Support the team in handling valuation changes confidently, • Make final decisions on disputed valuations, • Handle escalated issues professionally and effectively, • Clearly explain vehicle-related issues to customers, • Monitor KPIs: negotiation success, cancellations, profitability, satisfaction, • Ensure fair use of incentive schemes, • Identify process gaps and drive improvements, • Work closely with Sales, Transport, and Finance teams, • Improve accuracy in vehicle descriptions and pricing, • Provide automotive guidance across departments Skills & Experience Essential: • Solid mechanical knowledge (engine, gearbox, suspension, bodywork, etc.), • Proven negotiation skills with strong commercial awareness, • Experience leading teams in operations, customer service, or after-sales, • Confident decision-maker with experience handling escalations, • Strong communication skills (verbal and written), • Background in automotive, salvage, inspections, logistics, or related fields, • Understanding of vehicle valuation (used/scrap/salvage), • Strong, fair leader who builds trust and accountability, • Calm under pressure with a proactive mindset, • Commercially astute and confident in decision-making, • Transparent, consistent, and improvement-focused What We Offer • Competitive salary + performance bonus, • Opportunity to lead a business-critical function, • Supportive leadership with autonomy to make an impact Benefits & Perks: • Comprehensive pension, • Wellbeing and employee support programme, • Discounted gym membership and on-demand GP access, • Retail and leisure discounts, • Regular team events (summer and Christmas parties), • Free food Fridays and fresh fruit onsite, • Free onsite parking, • Discounted garage services, • Counselling and financial assistance helplines

Job Summary We are looking for an ambitious and results-driven Department Manager to join a team at Chichester Food Park. Reporting directly to the Shift Manager, you will lead a team of Manufacturing and Production Operatives, ensuring your department operates efficiently, safely, and to the highest quality standards. This is a fantastic opportunity to step into a fast-paced manufacturing environment where your leadership will directly influence performance, product quality, and team development. Key Responsibilities Lead, coach, and develop your team to deliver high-quality products on time and to specification Foster a positive, high-performance culture through strong, inspirational leadership Manage operational challenges including seasonal fluctuations and raw material variability Drive continuous improvement initiatives and encourage innovation within your team Deliver against KPIs while maintaining GMP standards, food safety compliance, and health & safety regulations Collaborate cross-functionally with Technical, Engineering, Hygiene, Logistics, Health & Safety, Finance, and Supply Chain teams to ensure smooth operations Identify and report any signs of modern slavery in line with company policy Skills & Experience Proven experience managing teams within Food Manufacturing, FMCG, or a similar factory environment Strong problem-solving skills with the ability to manage a complex workload Excellent communication skills, both written and verbal Effective decision-maker with strong prioritisation skills Resilient and adaptable, able to lead confidently through change and operational pressure Benefits £34,000£37,000 salary (depending on experience) Annual performance bonus Employer pension contributions up to 5% Health cash plan Flexible benefits package including: Corporate gym discounts Retail and shopping discounts Enhanced maternity & paternity policies- And more Access to online GP services Life assurance Our Client operates a rotational shift pattern covering 7am to 7pm both days and nights. You will work a total of 14 days over a 28-day period. Typically, you would be working as follows: Week 1 - Monday, Tuesday, Friday, Saturday & Sunday Week 2 - Wednesday & Thursday Job Types: Full-time, Permanent Benefits: Canteen Company pension Employee discount On-site parking Store discount Transport links Work Location: In person TPBN1_UKTJ

Job Summary We are looking for an ambitious and results-driven Department Manager to join a team at Chichester Food Park. Reporting directly to the Shift Manager, you will lead a team of Manufacturing and Production Operatives, ensuring your department operates efficiently, safely, and to the highest quality standards. This is a fantastic opportunity to step into a fast-paced manufacturing environment where your leadership will directly influence performance, product quality, and team development. Key Responsibilities • Lead, coach, and develop your team to deliver high-quality products on time and to specification, • Foster a positive, high-performance culture through strong, inspirational leadership, • Manage operational challenges including seasonal fluctuations and raw material variability, • Drive continuous improvement initiatives and encourage innovation within your team, • Deliver against KPIs while maintaining GMP standards, food safety compliance, and health & safety regulations, • Collaborate cross-functionally with Technical, Engineering, Hygiene, Logistics, Health & Safety, Finance, and Supply Chain teams to ensure smooth operations, • Identify and report any signs of modern slavery in line with company policy Skills & Experience • Proven experience managing teams within Food Manufacturing, FMCG, or a similar factory environment, • Strong problem-solving skills with the ability to manage a complex workload, • Excellent communication skills, both written and verbal, • Effective decision-maker with strong prioritisation skills, • Resilient and adaptable, able to lead confidently through change and operational pressure Benefits • £34,000–£37,000 salary (depending on experience), • Annual performance bonus, • Employer pension contributions up to 5%, • Health cash plan, • Flexible benefits package including:, • Corporate gym discounts, • Retail and shopping discounts, • Enhanced maternity & paternity policies- And more, • Access to online GP services, • Life assurance Our Client operates a rotational shift pattern covering 7am to 7pm both days and nights. You will work a total of 14 days over a 28-day period. Typically, you would be working as follows: Week 1 - Monday, Tuesday, Friday, Saturday & Sunday Week 2 - Wednesday & Thursday Job Types: Full-time, Permanent Benefits: • Canteen, • Company pension, • Employee discount, • On-site parking, • Store discount, • Transport links Work Location: In person

We are looking for dynamic individuals to join the team at varying levels of experience - Senior Project Mangers, Project Mangers and Assistant Project Managers.

The Transport Manager will be responsible for overseeing the daily transport operations, ensuring efficient, compliant, and cost-effective delivery of goods. Proven experience in a Transport Manager or similar logistics leadership role, ideally within food distribution or FMCG. MRD Recruitment is cu

Are you a strategic and hands-on transport professional with a passion for operational excellence? Do you have CPC?My client is currently seeking an experienced Transport Manager to lead their transport planning and logistics operations, ensuring high performance, compliance, and customer satisfacti

Transport Manager Scunthorpe £40k-£50k plus bonus Are you a strategic and hands-on transport professional with a passion for operational excellence? Do you have CPC? My client is currently seeking an experienced Transport Manager to lead their transport planning and logistics operations,

Senior Transport Planner | Progression to Transport Manager Location: Humber Region Salary: £30,000 - £40,000 + benefits I'm currently supporting a growing and progressive organisation in the Humber region as they continue to invest in their logistics operation and strengthen thei

Our client is a specialist Scaffolding Contractor who are currently looking for a Yard/ Transport Manager for their busy Scaffolding Depot. About the Opportunity Our Client is looking for an experienced Yard Manager, preferably from a Scaffolding background to manage logistics, deliveries, drivers,

Profile The successful Transport Manager candidate should have: Proven experience in transport ideally managing fleets up c 50 HGVs with a CPC, and be available to start within a week Strong knowledge of transport regulations and compliance requirements with a background of embedding systems and p

DSV are recruiting for a Project Manager to work with our Fairs & Events team based in Braintree, Essex, providing expert exhibition freight forwarding to events globally. An exciting opportunity has arisen for an experienced and dedicated Project Manager to join our team.

Kinaxia are looking to recruit a Key Account Manager to join their team based in Manchester. The Key Account Manager will be responsible for the correct supervisiom and control of all stock of the assigned project, and will lead all aspects of the project acting as a respresentative of the customer

Building Manager, Operations Managers, contractors and building occupants. Reporting to the Building Manager, you will manage on-site facilities operations, coordinate contractors, ensure health and safety compliance, and act as the.

Key ResponsibilitiesPlan and optimise daily vehicle routes to maximise efficiency and control costsAllocate drivers and vehicles across operational areasEnsure compliance with transport regulations, including driver hours and vehicle standardsManage

A major public transport authority in the UK is seeking an Application Development Manager to lead Agile development teams within its Contactless backend.

The Senior Logistics Transport Manager has end‑to‑end responsibility for the transport function, owning the overall P&L, service performance, and strategic design of the transport network. Lead, develop and manage the transport team, setting clear objectives that drive high performance standards

If you would like to apply for the role of Fleet and Compliance Transport Manager then please email your CV to debbie. Fleet Maintenance and Compliance Transport Manager. Hawk 3 Talent Solutions are recruiting for an experienced Maintenance and Compliance Transport Manager to work in a hands‑on ro

An established industry player is seeking a Transport Manager to oversee a fleet of 60 vehicles and drivers. The ideal candidate will have a strong background in distribution and transport, with excellent problem-solving skills and the ability to analyze numerical data effectively.

Essential qualifications include a Certificate of Professional competence in National Road Haulage Operations and proven experience in managing transport operations. A leading recruitment firm is supporting the appointment of a Regional Operations Manager.

Knowledge of property, transport, and urban development agendas in London, the UK, and globally (Highly desirable). At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Transport for London’s property company.

Mitie is seeking a Portering Manager in Greater London to oversee portering services in a busy hospital setting. Applicants should have prior experience in a supervisory or managerial role within a hospital environment and possess excellent communication skills.

Built Environment Works Support Manager - 4231. As the Built Environment Works Support Manager you will be responsible for managing the Reactive / PPM / Corrective / Essential / Minor Works requirements on behalf of APD Built Environment to ensure performance, reliability and availability objectives

Indra is seeking a SHE Manager for a 24-month fixed-term contract to oversee Safety, Health, and Environmental activities for the Transport for London project. Candidates should have a relevant degree, NEBOSH certification, and at least 15 years of SHE management experience, ideally in transport or

It all adds up to make Transport for London a great place to develop your career. Title: Accreditation and Learning Services Manager (4253). The purpose of the Accreditation and Learning Services Manager role is to ensure that qualifications, certifications, and training programs within TfL/LU are d

A leading transport solutions provider based in London is seeking a candidate for a 12-month fixed-term position with a salary circa £60,000 DOE. The role involves engaging with diverse transport network projects including high-speed trains and digital mobility solutions. Excellent benefits includi

Transport for London is seeking a Senior Sustainability Manager to lead sustainability initiatives within Places for London.

Menzies Distribution Solutions is looking for an experienced Transport Operations Manager to join our team in Knowsley. Assist the Depot Manager in ensuring all operational performance standards are met, monitored and maintained in accordance with contractual service level agreements. Operations Man

Digital channel managers to ensure that delivery of digital comms is fully integrated across the channels.

Loom Talent are delighted to be supporting a client with the appointment of a Regional Operations Manager. Demonstrable experience of managing transport operations and dangerous goods operations – Essential. Upon your appointment to the role of Regional Operations Manager, you will receive competi

Depot Manager to oversee transport operations near Inverurie. Candidates should have proven transport experience, strong leadership skills, and proficiency in logistics software.

The role focuses on managing release planning, transport management, and SAP Solution Manager in a complex SAP landscape. A leading ERP consultancy is seeking an experienced SAP Release Manager for an 8-month remote contract. Strong experience with SAP Solution Manager and release management is requ

As Transport & Health and Safety Manager, you will act as the focal point for all daily transport operations, ensuring delivery plans are completed in line with customer requirements while maintaining efficiency and compliance across the fleet. Transport Health & Safety Manager. Previous experience

An innovative IT services firm is seeking a Key Account Manager to drive growth and build strong relationships with major clients. The ideal candidate will have insights into the transport sector, enhancing the partnership approach with clients.

As Transport and Health and Safety Manager, you will act as the focal point for all daily transport operations, ensuring delivery plans are completed in line with customer requirements while maintaining efficiency and compliance across the fleet. Previous experience in a Transport Manager or similar

Working closely with Sector Managers, Regional Account Managers and Operational Teams, you’ll bring together commercial insight and operational delivery to strengthen relationships and expand our footprint across each account.

TipTopJob is seeking a Transport and Health and Safety Manager to lead daily transport operations from East Midlands Gateway. The role includes overseeing driver performance, ensuring compliance with transport regulations, and managing vehicle maintenance. Candidates must have experience in a simila

Tonne Drivers, Bus Drivers, Transport Managers/Planners/Supervisors, Operations Managers, Warehouse Operatives, etc. Account Manager – Join a specialist Logistics & Transport recruitment agency servicing clients across the UK. They are in a stage of growth and looking for an Account Manager to joi

Application Development Manager.

Ideally, you will have experience in the airline or other transport sectors, bringing valuable insight into how digital transformation is reshaping the Transport industry. Strong background in technology sales, preferably within the transport sector. As Key Account Manager, you will take responsibil

A leading transport operations firm in Greater London is seeking an experienced Assistant Commercial Manager to support essential procurement activities across infrastructure categories.

We're now looking for a Transport First Line Manager to lead our operations and drive success. Take leadership responsibility for managing a safe and efficient transport environment. Liaise with suppliers based on business requirements, monitor performance and, where necessary, propose improvements

A leading global technology company is seeking a Risk Manager for a 2 Year Fixed Term Contract.

Due to recent framework appointments we have great opportunities to join our thriving transport and infrastructure division, with the opportunity to get involved in project delivery within sectors including Water, Rail, Highways, and Renewable Energy. Business Consulting and Services, Rail Transport

Ideally, you will have experience in the airline or other transport sectors, bringing valuable insight into how digital transformation is reshaping the Transport industry. As Key Account Manager, you will take responsibility for the growth and ongoing success of some of our most important client rel

A leading IT services company in Greater London is seeking a Key Account Manager to drive growth and manage high-value client relationships. This role focuses on delivering exceptional value and requires a background in technology sales and account management, preferably within the transport sector.

The Senior Transport Manager has end-to-end responsibility for the transport function, owning the overall P&L, service performance, and strategic design of the transport network. Full P&L ownership for the transport function, with accountability for budget setting, forecasting, and cost control. If

A large retailer is now looking for a Transport Manager. Acting as the first point of contact for all drivers and mates and ensuring a speedy response and resolution to any issues, referring to the Transport Manager where appropriate. Ensuring all transport statistics are produced in a timely fashio