Western Vale Good Neighbours Scheme Manager
hace 10 días
Cardiff
Salary – £15,519 (£25,865 FTE) Tenure – Permanent Location – Hybrid to be agreed Working Hours – 21 hours per week Start Date – ASAP Annual Leave – 35 days including bank holidays pro-rated to hours worked. Hours: Part-time, 21 hours per week JOB PURPOSE: The main purpose of this role is two fold:- • Volunteer Recruitment, Training & Development (Vale-wide) The Postholder will recruit, train and support volunteers across the entire Vale of Glamorgan, ensuring a strong, diverse and well-supported volunteer team delivering a range of Good Neighbour activities. Volunteer Recruitment & Management (Vale-wide) • Recruit 30 volunteers per year across befriending, shopping, transport, practical help, admin, and engagement roles., • Recruit volunteers across the Vale to ensure county-wide coverage., • Identify service gaps and design volunteer roles., • Assess the needs of older people referred from the central point-of-contact team., • Match clients with suitable volunteers and ensure safe, appropriate support., • Provide advice, information and signposting where needed., • Deliver promotional campaigns to increase volunteer numbers and community awareness., • Plan volunteer seminars, social events and online engagement sessions., • Keep volunteers informed through newsletters, updates and social media., • Track recruitment, retention and engagement using Volunteero., • Monitor diversity, accessibility and inclusion across the volunteer team., • Analyse feedback and data to identify improvements., • Manage a small project budget responsibly., • Maintain accurate, confidential records in line with organisational policies., • Follow safeguarding, data protection and health & safety requirements., • Undertake any other reasonable duties as required by the Service Manager., • Vale wide volunteer recruitment, training and development, where they will be responsible for recruiting, training and supporting volunteers across the entire Vale of Glamorgan, ensuring a strong, diverse and well-supported volunteer team delivering a range of Good Neighbour activities PERSON SPECIFICATION The ideal candidate will demonstrate the following skills, experience and personal qualities. Shortlisting will be based on how well applicants meet these criteria. ESSENTIAL COMPETENCIES • Experience of working with older people, volunteers, community groups or service users, or a clear understanding of the needs and experiences of older adults and a willingness to learn quickly., • Experience of supporting individuals in a community-based or outreach setting, ideally including older people., • Experience of recruiting, training or supporting volunteers or staff., • Experience of managing sensitive, complex or emotional situations with empathy and professionalism, particularly when supporting older adults., • Experience of partnership working with local organisations, community groups or statutory services., • Experience of using digital systems, calendars and databases., • Strong communication skills, with the ability to build rapport and trust with older people who may be isolated, anxious or unsure where to turn., • Ability to assess client needs and match them appropriately with volunteers, ensuring safe and appropriate support for older adults., • Confident in planning, organising and prioritising a varied workload across multiple locations., • Experience of managing or coordinating a community project., • Experience of delivering outreach, engagement or promotional activities. There is no closing date for applications. Applications will be shortlisted on receipt of completed application form. The application form must be fully completed as they form part of the shortlisting process. Initial interview via Teams or Zoom. You will be asked to provide proof of the Right to Work in the UK before the interview takes place, If successful at first interview you will be asked to attend a second interview which will take place at V21 Sbectrwm, Bwlch Rd, Fairwater, Cardiff, CF5 3EF Due to the nature of the work the successful candidate will be required to pass a standard DBS check as well as provide the contact details of two referees, one of which must be your most recent employer.